10 Ost Jobs

Role & responsibilities:- Good English communication skill Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)

As an MEP Estimating Engineer at vConstruct, a Pune based international construction technology company, your primary responsibility will be to review design information including drawings, specifications, and BIM to quantify scopes related to HVAC, Plumbing, Electrical, Process Equipment, and Piping & Instrumentation for cost estimation, bid management, and production tracking purposes. You should have a strong understanding and experience in building construction around MEP, particularly in projects such as hospitals, commercial office buildings, hospitality, data centers, biopharmaceutical plants, life sciences, manufacturing, and higher education buildings. The role will be within our Costing cluster as a Project Engineer. Your key responsibilities will include developing high-quality and accurate quantity estimates following CSI Uniformat and Masterformat coding using drawings, specifications, and models. You will also be required to develop quantity takeoffs for various trade packages, study project documents for discrepancies, leverage 3D models for quantification processes, develop 3D models from 2D drawings, prepare cost estimates, identify design changes, collaborate with estimators onsite, communicate effectively with project teams overseas, understand new scopes of work, and maintain relationships with onsite teams, customers, and the vConstruct team. To be successful in this role, you should ideally hold a Bachelor's or Master's degree in mechanical or electrical engineering with a specialization in Quantity Surveying. Familiarity with US, Europe, and Indian construction documents and terminologies is preferred. A minimum of 2 years of working experience in building construction with a focus on MEP scopes is required, along with quantification experience. Knowledge of quantification software like Revit, Assemble, CostX, OST, Planswift, and estimating tools like Microsoft Excel is desired. Additionally, you should possess a strong work ethic, a can-do attitude, the ability to learn independently, effective communication skills, and the ability to identify and resolve issues. At vConstruct, we are dedicated to building better, smarter, and faster products by applying smarter processes for faster delivery. We are a team of construction engineering and technology experts who offer services in Virtual Design and Construction (VDC), Project Controls Management, Accounting, Software Development, Data Science, and Analytics. Our core values revolve around integrity and the pivotal role of people, with an ever-forward spirit driving our work culture.,

Position Overview We are seeking a dedicated and skilled individual to join our team as a Service Desk professional. This role is pivotal in ensuring that our IT services run smoothly and efficiently, providing exceptional support to our users. The ideal candidate will possess a strong background in incident and service request management, with a focus on delivering high-quality customer service. This position is based in Noida and offers a competitive annual salary of 3,50,000 . Key Responsibilities As a Service Desk professional, you will be responsible for: Managing and resolving incidents and service requests in a timely manner. Utilizing ticketing software to track and document all interactions and resolutions. Setting priorities for incoming requests based on urgency and impact. Providing support for operating systems, particularly Windows , and applications such as Outlook . Conducting troubleshooting to identify and resolve technical issues. Collaborating with other IT teams to escalate and resolve complex issues. Maintaining a high level of customer satisfaction through effective communication and problem-solving. Participating in continuous improvement initiatives to enhance service delivery. Qualifications The ideal candidate will possess the following qualifications: A minimum of 2 to 4 years of experience in a service desk or technical support role. Proficiency in incident and service request management. Experience with ticketing tools and software. Strong troubleshooting skills and a solid understanding of operating systems and applications. Excellent communication and interpersonal skills. Ability to work effectively in a rotating schedule and on-site environment. Strong organizational skills and the ability to manage multiple tasks simultaneously. We are looking to fill 3 positions for this role. If you are passionate about providing exceptional service and have the skills we are looking for, we encourage you to apply and become a part of our dynamic team!

Position Overview We are seeking a dedicated and skilled Remote Support professional to join our dynamic team in Noida . This full-time position offers an annual salary of 3,50,000 and is ideal for individuals with 1 to 3 years of experience in providing exceptional end-user support. As a Remote Support specialist, you will play a crucial role in ensuring that our clients receive timely and effective assistance with their technical issues. Key Responsibilities Provide on-site and remote support to end users, addressing technical issues related to hardware and software. Utilize ticketing tools to manage and track support requests efficiently. Assist users with operating system installations and configurations, ensuring optimal performance. Configure and troubleshoot Microsoft Outlook and other related applications. Collaborate with team members to resolve complex technical problems and improve support processes. Maintain documentation of support activities and solutions for future reference. Stay updated with the latest technology trends and best practices in desktop support. Qualifications The ideal candidate will possess the following qualifications: 1 to 3 years of experience in desktop support or a related field. Proficiency in Windows operating systems and troubleshooting techniques. Experience with ticketing tools and remote support software. Strong understanding of OS installation and configuration processes. Excellent communication skills, both verbal and written, to effectively assist users. Ability to work independently and as part of a team in a fast-paced environment. Strong problem-solving skills and a customer-oriented mindset. If you are passionate about technology and enjoy helping others, we encourage you to apply for this exciting opportunity. Join us in delivering outstanding support to our clients and be a part of our growing team! We have 2 positions open for this role, and we look forward to welcoming talented individuals who are ready to make a difference. Apply today and take the next step in your career with us!

OPENTEXT: OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact: OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world. We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World, then let OpenText turn your career vision into reality. OpenText has one of the best & advanced products to help legal and compliance industry discover what matters across massive volumes of enterprise data. Using unstructured data analytics, machine learning, and interactive visualizations, our platforms provide fast access to key documents, contract terms, personnel with expertise, and critical early insightsfor litigation, investigations, due diligence, compliance, and more. What The Role Offers: The Cloud Application Consultant Cloud Application Consultant will play a key role in eDiscovery operations, providing expertise in such as staging, media management, processing, data loading and troubleshooting. This position will work with project managers, technical project managers, other data analysts and consultants and provide the expertise required to deliver litigation support, consulting and troubleshooting directly to high value accounts. Will be working within a group of members to monitor and process documents for project managers and clients to completion. Will need to be capable to detail outputs and communicate issues and successes within a varied software system utilizing eDiscovery software. What You Need to Succeed 3+ years of experience in Processing and Production operations with a strong understanding of the EDRM workflow and hands-on experience with eDiscovery tools such as Axcelerate, Insight, and similar platforms. Expertise in handling various types of data, including EnCase, FTK image, PST, OST, and NSF files, with the ability to process large datasets efficiently while ensuring thorough quality checks and compliance with standard operating procedures. Proficient in text editors like Notepad++, UltraEdit, and TextPad for efficient data manipulation, along with strong expertise in Excel functions such as VLOOKUP, text functions, logical formulas, Pivot Tables, and graphical data representation for effective data analysis and visualization. Strong technical skills in SQL and programming, including experience in writing stored procedures and functions, and familiarity with Python scripting or other automation tools is an added advantage. Ability to work in a 24x7 rotational shift and assist Project Managers with case- or project-specific requests. Utilize an internal ticketing system to track and manage client requests. Work effectively in cross-functional teams, taking proactive actions to meet business requirements under tight deadlines while ensuring all SLAs are met. Excellent written and oral communication skills with strong analytical abilities to interpret and troubleshoot data processing challenges. Maintains high professional standards, demonstrating competence, confidence, and ethical integrity while ensuring proper poise and etiquette in client and internal interactions.,

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

Role & responsibilities Good English communication skill Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained Good English communication skill