about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Senior Enterprise Application Administrator The SAP BASIS Administrator will be a member of our Enterprise Systems team. The primary purpose of this position is to monitor and administer SAP applications, troubleshooting, maintain our documentation on issues, changes to application, and points of contact internally and externally. Another important aspect to this role is automation. We expect regular automation of processes and troubleshooting issues with SAP systems. What you'll do: Support & maintain an existing SAP landscape that includes ECC/ERP, Portal, PI, SLT, HANA, Business Objects, Data services & Solution Manager. System/Client Copies for large databases. Analytical review and recommendation for landscape improvements. Monitor file system and database capacity and work with administrators to add space as needed. Windows, MS SQL Server, FTP working knowledge a must - Solution Manager experience. Own, resolve and test Basis related issues. System monitoring and setup of batch jobs. General problem resolution (i.e. short dumps, OSS notes, OSS messages). Perform SAP performance monitoring/tuning, including Early Watch Report Generation and analysis. Support integration with SAP Add-Ons and interfaces. Investigate SAP related database management system problems. Monitor the DBMS performance and disk capacity (table spaces). Analyze impact of the application related OSS notes / patches / service package recommendations. Recommend appropriate application-related patches / notes / service packages. Implement recommendations and test (e.g., SAP Kernel, Support Pack Stack, etc.). Upgrading/updating SAP add-on products. Other duties and projects as assigned. What you'll bring: Bachelors Degree in Information Technology, or any other related field. 3-6 years' experience in experience as a SAP Basis Analyst or Administrator. System monitoring experience using SAP standard tool set. Troubleshooting and problem solving including short dump analysis, OSS review & interaction, etc. Experience in a production support environment including the use of a ticketing system and compliance with SLA requirements. Experience with SAP application patching (e.g. kernel, hot packs, etc.). Experience with change management processes and transport management. Experience with Solution Manager with basic and extended configuration. Highly self-motivated, excellent time management and organizational skills, and ability to handle multiple concurrent tasks with minimal supervision. Can hold team and self responsible for maintaining the highest possible performance standards and meeting agreed upon commitments even under difficult circumstances. Takes responsibility for outcomes of actions and decisions. Accomplishes tasks and activities efficiently and according to importance. Must possess excellent customer service, communication and problem-solving skills Demonstrates poise, maturity, and resilience with all audiences and circumstances. Must be a team player, dedicated, and proactively shares knowledge and best practices with others. Ability to clearly present technical approaches or findings in oral and written format. Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
