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5 - 10 years
15 - 30 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
For BSS , OSS Skills Required: E2E Java/J2EE, SQL OOPS (ORM) BPMN Tools, HLD and LLD TMFORUM (ODA/ETOM/SID) Database Model Designs UML Modeling, ARIS Modeling, TMForum Frameworks, JPA/JPQL, SVN Version Control Modeling Standards (e.g., OMG, MDA)
Posted 3 months ago
6 - 8 years
8 - 12 Lacs
Bengaluru
Work from Office
We are looking for an experienced Tech Lead to join our team. The ideal candidate should have 6+ years of experience in Component design areas and should have hands on experience in Agile delivery models. The successful candidate should also have good experience in requirements Gathering and analysis, User Story creation, and should have closely worked with customer teams for user requirements gathering. Furthermore, the candidate should have good experience in Telecom OSS & BSS and experience in preparing High level and functional design independently. Good communication skills and prior experience with BT will be a plus. We are looking for someone with strong Customer Management Process skills, which are mandatory, and Agile skills, which are nice to have and BT OSS Component Design Experience preferably in Service Assurance Space
Posted 3 months ago
12 - 17 years
35 - 40 Lacs
Hyderabad
Work from Office
We are seeking an experienced Telecom Service Assurance ArchitectConsultant to join our team. The ideal candidate will have extensive experience in incident, problem, and change management within the telecom industry. You will be responsible for ensuring the reliability and performance of telecom services through effective service assurance practices. Key Responsibilities Service Assurance Oversee and manage service assurance processes to ensure high availability and performance of telecom services. Incident Management Lead the incident management process, ensuring timely resolution of service disruptions and minimizing impact on customers. Problem Management Identify root causes of recurring issues and implement permanent solutions to prevent future incidents. Change Management Manage and coordinate changes to the telecom infrastructure, ensuring minimal disruption to services. Process Improvement Continuously improve service assurance processes and methodologies to enhance efficiency and effectiveness. Collaboration Work closely with crossfunctional teams, including network operations, engineering, and customer support, to ensure seamless service delivery. Reporting Generate and analyze service performance reports to identify trends and areas for improvement. Qualifications Education Bachelors or Masters degree in Telecommunications, Engineering, or a related field. Experience 1215 years of professional experience in telecom service assurance, with a focus on incident, problem, and change management. Technical Skills Strong understanding of telecom networks and infrastructure. Proficiency in service assurance tools and platforms. Experience with ITIL or other service management frameworks. Knowledge of network monitoring and performance management. Soft Skills Excellent problemsolving and analytical skills. Strong communication and leadership abilities. Ability to work in a fastpaced and dynamic environment. Primary Skill E2E/ Component Design, OSS Networking Knowledge, Service Assurance ITIL Knowledge Secondary Skill BSS Knowledge Qualification Telecom Service Assurance ArchitectConsultant Experience 1215 years Job Description We are seeking an experienced Telecom Service Assurance ArchitectConsultant to join our team. The ideal candidate will have extensive experience in incident, problem, and change management within the telecom industry. You will be responsible for ensuring the reliability and performance of telecom services through effective service assurance practices. Key Responsibilities Service Assurance Oversee and manage service assurance processes to ensure high availability and performance of telecom services. Incident Management Lead the incident management process, ensuring timely resolution of service disruptions and minimizing impact on customers. Problem Management Identify root causes of recurring issues and implement permanent solutions to prevent future incidents. Change Management Manage and coordinate changes to the telecom infrastructure, ensuring minimal disruption to services. Process Improvement Continuously improve service assurance processes and methodologies to enhance efficiency and effectiveness. Collaboration Work closely with crossfunctional teams, including network operations, engineering, and customer support, to ensure seamless service delivery. Reporting Generate and analyze service performance reports to identify trends and areas for improvement. Qualifications Education Bachelors or Masters degree in Telecommunications, Engineering, or a related field. Experience 1215 years of professional experience in telecom service assurance, with a focus on incident, problem, and change management. Technical Skills Strong understanding of telecom networks and infrastructure. Proficiency in service assurance tools and platforms. Experience with ITIL or other service management frameworks. Knowledge of network monitoring and performance management. Soft Skills Excellent problemsolving and analytical skills. Strong communication and leadership abilities. Ability to work in a fastpaced and dynamic environment. Primary Skill E2E/ Component Design, OSS Networking Knowledge, Service Assurance ITIL Knowledge Secondary Skill BSS Knowledge
Posted 3 months ago
5 - 7 years
4 - 7 Lacs
Bengaluru
Work from Office
Conduct manual testing activities to ensure the quality and reliability of telecom products and services Create and execute test cases, test plans and test scripts based on project requirements and specifications Usage of Automated test scripts Required Candidate profile Strong understanding of telecom Systems ( BSS/OSS) and working experience in CRM, Billing, Order Management, Provisioning and other related systems Proficiency in SQL & basic UNIX commands
Posted 3 months ago
5 - 10 years
10 - 16 Lacs
Gurgaon
Work from Office
Candidate should be SME in LTE/VoLTE/M-MIMO optimization & related KPI & parameter tuning. Candidate should have knowledge of Python/Linux & Automation. Candidate should have worked on Optimization tools which considers CTR data as an input for detailed analytics upto Layer 3. Candidate should have basic 5G knowledge on RF Optimization & call flow for NSA & SA. Candidate should have worked on LTE/VoLTE planning fundamentals. Should be able to lead automation activities by working closely with the various network verticals for KPI analysis and troubleshooting. Have in-depth knowledge of Geo analytics tools such as Groundhog for grid base, and subscriber base analysis using CTR. Identify network performance degradation issues and formulate a framework to resolve them. Identify, analyze, quantify, and prioritize automation/product initiatives to achieve company goals, with alignment to business strategy. Work with a variety of both internal technical teams, as well as outside partners, acting as a subject matter expert. Should have good communication and analytical skills. Well verse with Multi-Vendor Products and Solutions.
Posted 3 months ago
1 - 6 years
3 - 8 Lacs
Bengaluru
Work from Office
All Levels - Comms & Media- Non-Networks Join our team in Strategy consulting to find endless opportunities and solve our clients toughest" challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Comms & Media , Industry Consulting, S&C Global Network (GN) I Areas of Work: Non-Networks | Level: Analysts and Consultants | Location: Delhi, Gurgaon, Mumbai, Bangalore , Pune, Hyderabad | Years of Exp: 1- 7 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (GN) team. It focuses in serving clients across specific Industries- Communications, Media & Entertainment. Communications - Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment- Focuses on industries like broadcast, entertainment, print and publishing. Globally, works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices , with the following requirements : Deep expertise in one or more Telecom Domain s Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role: Skills in one or more Telecom areas Should have an excellent knowledge on various BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash etc. Digital Transformation - Proven experience in Strategy, Innovation and Digital initiatives across Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas Cloud B SS - Determine the appropriate Cloud deployment model & design BSS journey to cloud strategies engineered to accelerate ROI and performance . Good to have knowledge of tools like AWS, Azure, SFDC, etc. Business Strategy - Leading/managing strategic initiatives and develop project plans, frame and conduct insightful analyses, identify solutions, and develop business cases and implementation plans for CSPs across the globe Transformation & Project Governance - Drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale Should have understanding of lean concepts and hands-on experience in delivering technology-driven business transformation projects using agile practices such as Scrum, Kanban, SAFe , etc. Experience in agile related tools like JIRA Confluence/Rally/MS Projects/VersionOne Certification profession in PSM/CSM/ SAF e /ICP-ACC Skills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters , Program Delivery Managers Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platform s . Analyse large data to conduct analysis and present insights with visualisations Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers Other required skills Communication and Presentation - Plan and deliver well-structured oral and written communications Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Stakeholder Management - Manage mid-level to client leadership and lead conversations Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong program management skills Cross-cultural competence with an ability to thrive in a dynamic environment Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience At least 1- 7 years of progressive business and/or telecom and consulting experience Knowledge of Telco BSS/OSS stack, its various components, and interactions / flows Strong telecom industry background experience and knowledge of BSS processes for B2C and B2B areas Knowledge of telecom products across wireline, wireless and Enterprise domains eTOM certification is highly desirable Direct onsite experience ( i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management, telecom technology etc. Experience in value architecting, business case preparation, value realization Experience in Digital, New IT, Cloud & Core modernization, Cloud transformation processes, transforming legacy to the cloud, Agile transformation, RPA, AI/ML strategy implementation and use cases Knowledge of design thinking workshops and innovation Experience in large data analysis, data driven consulting, BI and analytics, reporting, dashboarding, visualization tools like PowerBI , Tableau Certifications like CBAP, CSM, SPC, Prince 2 or PMP will be an added advantage For Experienced candidates, experience of team Management Coach and mentor team members in projects, on asset development, BDs and overall professional development Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our S&C Global Network (GN) a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network ( GN) teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.? At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .
Posted 3 months ago
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