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Customer Service Executive CIEL HR

2.0 - 4.0 years

3 - 5 Lacs

pune

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Role & responsibilities Job Description: Order Processing Process customer Enquiry - Mostly manual & over mail Monitor & Circulation of OSR (Including stock orders) Import Order processing - Documentation, LC Validation, Freight forwarder coordination & shipment. Understanding Customer Business / Sales Queries Material return processing Material Availability & Promising Stock transfer requests Monitor & take actions of supply (Not as per request & Not as per promise) Coordinate for air freight estimation, approval & recovery Expedite management Based on promise movement report Dispatch Planning & Execution Coordinate with stake holders (including supplier & customer) for smooth execution of ...

Posted -1 days ago

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