3866 Ospf Jobs - Page 47

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Network Data Admin. Experience:8-10 Years.

Role Purpose The purpose of the role is to provide effective networksupport to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), FortiGate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills Mandatory Skills: Customer Service Helpdesk. Experience:1-3 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Telecom Packet Optical NE Layer 1 SW. Experience:5-8 Years.

Meet the Team The Solutions Engineering Team is a high impact team that navigates the technological landscape and creates solutions that address real world business needs. This a closely knit team of highly qualified engineers who are abreast of the latest technology innovations, work with different teams both internal and external and deliver solutions for customers. While technology may sound foremost for this team it is their positive attitude and team work that stands out in the forefront. Your Impact As a Solutions Engineer you would work with the Commercial Select Segment in India to understand customers needs and provide collaboration solutions to address these needs. You will orchestrate involvement of all technical activities and resources, holding accountabilities for all opportunities within assigned account(s) and provide architectural perspective across the Cisco product portfolio, including software and services. Technical sales professional serving as a Technology/Product/Solution consultant. Technical orchestrator for an array of Cisco resources, primary responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion. Provides technical information and design/implementation guidance in concert with Cisco Architecture Seller team(s). Collaborates with the Account Manager on the customer account plan(s), jointly ensuring customer success. Work with internal teams to orchestrate right solutions against customer requirements with competitive positioning Educate customer on Cisco differentiation and establish technical leadership of Cisco as a brand. Field role that serves as a Technology expert across solutions preferably within a multi-domain architecture approach. Build relationship with Engineering Teams, field teams, architecture team, Business Units (BUs), Partners and customers. The India Commercial Select Segment is a truly vibrant sales organization that covers the diverse set of accounts in the Enterprise Space. This position will be based out of Hyderabad and will focus on a specific set of Commercial accounts. As part of the Commercial SelectSystem Engineering Team, you will be designing, architecting and empowering the strategy for the next generation of communications and application delivery for Indias leading businesses. You'll collaborate as part of a disruptive Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth. Minimum Qualifications (Provide up to five (5) bullet points - Bachelor of Engineering degree or equivalent Excellent written, oral communication, listening skills. Min 8-12 years of presales experience in technical position. Cisco products and technologies knowledge about one or more areas like Enterprise Networking, Security, Data centre or Collaboration. Understand the broad aspects of end to end architecture and have knowledge one or more technology areas Should be confident in articulating in a customer conversation Technical knowledge in the Networking Solutions/SDN Architecture/Network Security /Datacentre Networking technologies. Strong whiteboarding/presentation skills. Preferred Qualifications Experience working with the Enterprise customers in similar roles. Technical certifications in any of the areas like Cloud/Security.

What You Will Do As a Network Support Engineer, you will be tasked with delivering exceptional technical support to our clients and partners. Primary responsibilities will involve troubleshooting and resolving issues across the Meraki product line, including wireless access points, security appliances, and switches, as well as other related technologies. You will also play a key role in collaborating with cross-functional teams, like Engineering, Product Management, and Sales! Responsibilities * Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues. * Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing. * Diagnose and resolve a wide range of complex network-related issues, including wireless, security, switching, IoT, and other Meraki product-related issues. * Work closely with Escalations, Engineering, Sales, PM, and other Cisco teams to resolve critical cases efficiently. * Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services. * Read and analyze packet captures using Wireshark. * Keep up with the latest Meraki features and technology advancements by completing instructor-led and self-paced training modules, ensuring up-to-date expertise in product offerings. * Leverage acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles. * Proactively use available resources and follow leadership guidance to develop professionally within your role whilst aligning with business objectives. Who You Are As a creative problem solver, you care deeply about what matters to our customers, partners, and colleagues. Using your advanced communication skills, you build meaningful customer relationships while responding quickly and efficiently to customers inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to continuously enhance your technical skills and grow with our team. Minimum Qualifications * Solid understanding of network technologies (including firewalls, content filtering, routing/switching, VLANs and wireless) and hands-on experience with configuring and troubleshooting these technologies in real-world environments. * Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, UDP, RADIUS 802.1x, OSPF, etc. * 2-5 years of experience in supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, and/or DHCP servers. * 2-5 years of experience in computer networking related problem solving, critical thinking, and troubleshooting. * Demonstrated ability in troubleshooting WiFi networks. Preferred Qualifications * Experience acting as a primary point of contact in customer escalations. * Proficiency in both written and verbal English communication,with the ability to convey complex technical concepts clearly and concisely. * Capable of effectively communicating with internal and external partners, fostering strong working relationships and collaboration. * Outstanding customer service skills, with a focus on understanding and addressing customer needs promptly and effectively. * Excellent time management skills, demonstrating the ability to prioritize multiple tasks, follow through on commitments, and maintain attention to detail. * Collaborates within cross-functional teams, fostering a supportive and inclusive environment. * Able to provide constructive feedback to peers when needed. * Networking certifications:CCNP, CWNA, etc.

Meet the Team This is an excellent opportunity to bring your talents to the group that develop solutions in Cisco's routing and cloud technologies for the largest web scalers and service providers of the world. This dynamic team develops and supports communication networks and actively engages with all teams across Cisco to leverage solutions. You will work with a technical community and interact with some of the most respected guides in networking as you provide critical engineering support for very large-scale customer deployments. As an engineer in this team, you will have the opportunity to not only support some of the world's largest Web scaler and Service Provider networks. You will also work with Product management, Sales and Marketing teams on pro-active customer engagements covering current technologies. You will actively engage engineering architects and technical domain guides in product development giving to product quality, debuggability and customer technical requirements. Your Impact You are not just a technical guide in your team but also possess the ability to drive your team towards technical expertise. You are passionate, care about customers success, and inspire others to feel the same Actively engage, take ownership, and aim to resolution critical customer issues in Ciscos Routing portfolio Provide guide support and be a critical point of contact for technical and operational issues that require engineering expertise to resolve Apply analytical skills and profound technical knowledge to understand and resolve product and network problems of high complexity Provide technical support to Cisco customer-facing teams and customers; provide status updates on the overall deployment projects Actively engage with Ciscos customer facing teams and travel to customer sites if needed Efficiently apply lab setups to recreate and solve complex problems in systems due to configuration, software or hardware defects Uncover systematic problems and drive plans with respective teams for long term solutions providing better customer experience and product/solution stability Minimum Qualifications: Bachelors in STEM with or more shown experience working in network engineering Demonstrated experience working with protocols (BGP/OSPF/ISIS; EVPN, BFD, IPv4/IPv6; MPLS TE/FRR; L2/L3VPN; RSVP; Multicast (v4/v6) Experienced with real-time operating systems commonly used in Networking systems like IOS-XR, IOS-XR Experience with Linux and open-source technologies Experience with large scale routing and switching architectures Demonstrated experience fixing networking issues in live customer environments to effectively diagnose and resolve problems Preferred Qualifications: CCIE routing or CCIE Service Provider Familiarity with internal Cisco organization and eco-system (BU, AS, TS, PLM, Operations) Masters Degree or equivalent experience in STEM Proven expertise with IOS XR based platform architectures i.e., Cisco 8000, NCS5500 / 5700, ASR9K, NCS540 and NCS560 Practical knowledge and experience with AI concepts and applications

BCS - DC Required Skills (Must Have and should meet all the below standards for qualifying to this role) o Knowledge on Routing and switching Technologies like IGP, OSPF, EGP, BGP, STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, o Knowledge on Data Center, Cloud and Virtualization industry, ACI, Nexus products o Experienced Knowledge on LAN SW Technologies like STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN-EVPN, DCNM, OTV, Fex, Fabricpath, VXlan, LISP. o Knowledge of Cisco switching Platforms like Cat 6500, 6800, 4500, 3850, Nexus 7K, Nexus 5k, Nexus 3K and Nexus9k ( standalone and ACI) o Experience in installation, configuration, testing and troubleshooting and/or Network solution designing of Cisco routers and switch o Excellent written and verbal communications skills, ability to communicate technology strategy and architecture approach to engineers, executives, and Cisco customers. o Strong consulting & client-facing skills to include cross-functional influence, external and internal consulting Desired Skills (Good to have as value add to this role) o Prior experience of conducting customer workshops, High level and low level network design experience would be preferred. o Experience with Virtualization (OpenStack / VMware vSphere / Microsoft Hyper V / Red Hat KVM / Linux Containers etc) o Routing & Switching Ent Domain o Knowledge of emerging technologies like SDA/ SDWAN preferred o Knowledge of UCS products and Hyperflex , DCNM, Nexus Dashboard o Network automation skills preferred (Python/ Ansible/ GoLang/ Splunk) Education &/ Additional Certification s o BE/B.Tech/BSC Computer Science or equivalent o CCNA is a must, CCNP is a plus, CCIE (ENT/DC) is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

Project description Product development for Data Center routing & switching platforms - Major Enterprise Networking equipment provider Our teamA team of networking enthusiasts willing to contribute to customer success Technologies usedNetworking protocols, Cloud-Native technologies, GitHub, JIRA, traffic generation tools, Windows/Linux servers, network virtualization, network security, network management tools, microservices and Agile methodologies OpportunitiesDesign and develop the latest Networking features and solutions, collaboration with an international team of professionals, working with the latest networking technologies and concepts, access to trainings. Responsibilities Work closely with development engineering teams, product management, and customer solution engineering teams to design and develop feature functionality for data center networks, network security and routing technologies. Architect/Design/Develop network control plane functionality for highly scalable networking platforms Collaborate with Product Management and SQA organization to ensure the implementation meets end-customer requirements for interoperability, performance, scalability, and security Develop detailed functional and design specifications Take complete ownership of the product from ideation to deployment Develop & Automate Unit test plans Review customer deployments and address customer-found issues Involve in customer deployments and customer escalations and help the customers to deploy Extreme Networks' solutions in the customer environment Skills Must have Require a Bachelor's/Master's degree in Computer Science/Electronics & Communication/Information Systems 6+ years of hands-on experience in designing and developing features in the Networking domain Expert programming skills in C/C++ Excellent understanding of Layer 2, Layer 3 (BGP, OSPF, IS-IS) and overlay protocols like VxLAN, GRE, MPLS, SPB Good understanding of Linux operating system internals Strong debugging and troubleshooting skills Ability to thrive in a fast-paced agile development environment Strong verbal and written communication skills Highly motivated and self-driven Nice to have GO Lang programming experience Understanding of Virtualization & Cloud technologies (Virtual Machines, Containers, Kubernetes) Familiarity with secure coding practices Good understanding of network security (Encryption, Authentication, DDOS mitigation etc)

Network Systems Engineering Technical Leader - Routing, Switching, Nexus, VPC, VDC, VLAN, VXLAN, BGP - Design and large scale network deployment Meet the Team We are the Data Center Network Services team within Cisco IT that supports network services for Cisco Engineering and business functions worldwide. Our mission is simple build the network of the future that is adaptable and agile on Ciscos networking solutions. Cisco IT networks are deployed, monitored, and managed with a DevOps approach to support rapid application changes. We invest in ground-breaking technologies that enable us to deliver services in a fast and reliable manner. The team culture is collaborative and fun, where thinking creatively and tinkering on new ideas are encouraged. Your Impact You will design, develop, test and deploy DC network capabilities within Data Center Network. You are engaging and comfortable collaborating with fellow engineers across multiple disciplines as well as internal clients. You will create innovative, high-quality capabilities enabling our clients to have the best possible experience. Minimum Requirements Bachelor of Engineering or Technology with a minimum of 10 years of experience in designing, deploying, operating and handling scalable DC network infrastructure (using Nexus OS) Experience in technologies like Routing, Switching, Nexus, VPC, VDC, VLAN, VXLAN, BGP Experience on handling incident, problem and organisational change Familiarity with DevOps principles, comfortable with Agile practices Preferred Qualifications CCNP or CCIE/DE Experience with SONiC NoS including: Basic configuration (both CLI and config_db.json) Network solve with SONiC QoS monitoring and fix, particularly for RoCEv2 Experience with BGP routing Desirable to have experience with L3 Fabrics Desirable to have familiarity with Nvidia and Linux networking Desirable to have experience with Python, Prometheus, Splunk and Grafana Desirable to have experience with Cisco Firepower firewalls (FTD/FMC) Nice to have Qualifications Experience with Nexus Dashboard Fabric Controller for building and fix Networks Experience with VXLan based networks and solve

What You will Do: The MIG BEST (Baseline Engineering & System Test) team at Cisco has embarked on a groundbreaking journey with powerful technologies and Network Automation at the forefront. The high caliber team that prides itself on customer success, outcome orientation, happiness and positivity! The product line includes the industry leading Core, Edge, Access & Optical portfolio and the respective evolutions. You are invited to embark on this incredible journey and lead this change. Role & Responsibilities: The successful candidate will be part of the MIG BEST (Baseline Engineering and System Test) organization with the responsibility to work on the solution strategy, test planning and design of the next generation networks for the SP Routing portfolio of XR based products. Key responsibilities will include: Design, Develop, automate and complete new HW or Features across complex Networks Implement Functional, Interoperability and customer use cases Define and qualify End to End / Solution Architectures, engage in debugging complex network problem and define solutions. Work on Network automation, algorithmic thinking and Analytics applications derived from customer use cases Work on continuous Improvement and Transformation with quality at the centre Collaborate optimally with teams across geographies in 3 + continents, direct customer interfacing and stakeholder management. Primary Skills Deeply passionate about quality and customer success Good Understanding of Service Provider technologies and architecture. Proven working knowledge of Networking protocols and L2 to L7 technologies (ISIS, OSPF, BGP, MPLS, L2VPN, L3VPN, EVPN, Segment Routing, SR-TE, SRv6, MPLS-TE, Multicast, SNMP, Network management tools), along with hands-on experience with Third party Traffic Generator/Emulation Tools. Dynamic experience in Software Quality Assurance with an incredible appetite to make products / solutions better Automation experience with Python, REST, Jenkins & Strong Linux fundamentals in an added advantage. Exposure to Data Models and Network manageability is highly desirable Strong written & verbal communication, and interpersonal skills Results oriented with a high degree of accountability, dedication and responsibility Qualifications and Requirements: BS/MS degree or equivalent in a relevant technical discipline such as EE/CS/ET combined with 8 -12 years of related experience in System and Solution testing or related software test experience. Excellent problem solving skills, familiarity with Linux and modern software tools and techniques for development/debugging and solid software design and development skills Industry certification such as CCNA/CCNP/CCIE/JCNA/JCIE will be a huge plus

Project description Security is a global organization within Group Technology Infrastructure and Security Engineering. Our services focus on access management for applications and infrastructure, identity management for users, directories, detecting/preventing measures for cyber threats, and exchanging/storing data securely. We provide consolidated and reliable security services that implement secure design principles, and create best-fit solutions. You'll be working as part of our global Infrastructure Vulnerability Management team. As an Tech Business Analyst, you'll play an important role in ensuring the on-going cyber-security of organization. Responsibilities engage with colleagues at all levels to meet business requirements translate business requirements into technical documentation collaborate with technologists to drive delivery conduct as-is and to-be impact analysis contribute to reduction of all security and operational risks, in line with policies and standards identify opportunities to improve our processes, tools and reports Skills Must have Ideally 3 years of experience in applying business analysis techniques, preferably in IT Security or infrastructure projects (Vulnerability Management area preferred). SQL hands-on experience understanding of IP Networks ( OSI model, IP Routing, Firewall, SSL= Ideally 2 years hands-on experience with Vulnerability Management Scanning Solutions Experience managing Business and Technical Requirements from initiation to final implementation Experience with data analysis proficiency with Excel is a must, experience with dedicated tools is a plus. Experience with Business Process analysis (documentation of as-is and to-be processes, process improvement). Ability to work independently on assigned tasks and driving them from start to completion. Ability to challenge and propose possible improvements (in various areas, e.g. process, reporting) Ability to explain complex concepts in a clear and concise manner Use to work with stakeholders on different levels of the organization, including managers Use to work in a demanding and variable environment Excellent written and verbal communication skills Fluent in English Nice to have N/A

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: : Network Data Admin Experience: 3-5 Years

As a Lead Administrator at Wipro Technologies, you will play a pivotal role in managing and implementing AAA (Authentication, Authorization, and Accounting) solutions. Your key contributions will include the ability to integrate with various identity stores, optimizing endpoint rollouts across diverse operating systems, and ensuring robust authorization policies that align with customer requirements. You will work collaboratively with operational teams to drive successful project implementations while leveraging your technical knowledge to troubleshoot and enhance system performance. Your responsibilities will extend to maintaining high standards of service and operational efficiency through effective management of troubleshooting processes, enabling seamless migration and upgrades of the Cisco Identity Services Engine (ISE), and articulating technical processes to non-technical stakeholders. A crucial part of this role is your commitment to provide technical support during architecture planning and implementation phases for new projects within your service tower. Success in this position will require not only strong technical capability but also the aptitude to lead teams effectively, manage client relationships, and ensure continuous service improvement through innovative solutions. Key Responsibilities: Must have:Thorough understanding on AAA concepts Supplicant, Authenticator, Authentication Server, etc.Thorough understanding on Dot1x concepts, MAB use cases and optionsAbility to configure Authentication & Authorization policies based on use cases defined.Ability to understand customer use cases and translate them into AAA policies.Ability to integrate to common ID stores like AD, LDAP, etc.Good hands on experience in rolling out endpoints of all common types Windows, Mac, Linux, etc.Good coordination skills while roll outs with customer Ops team Endpoints, Switches/WLAN, etc.Good hands on experience with testing use cases Dot1x, MAB, Profiling, RBAC, Guest.Good knowledge on Access Layer AAA configuration and Troubleshooting skills (L2 switches, WLAN, WLC)Good troubleshooting experience in solving supplicant issues (Windows, NAM, Mac)Clear with TACACS concepts.Good experience with ISE upgrades, Migrations (ISE to ISE), apply patch, backup/restore, etc. This role requires between 5-8 years of experience relevant to AAA solutions, with opportunities for continuous learning and professional development provided. At Wipro, we explicitly encourage applications from individuals with disabilities. Mandatory Skills: Cisco - Identity Services Engine -ISE. Experience: 5-8 Years.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.