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Clear Pass: Job Description TAC Designation: Engineer Networking Role: L1 Engineer Location: Chennai (Ambit IT Park) Shifts: Flexible to work in Night Shifts Job Responsibility: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) thorough understanding of Broadcast domain and Collision Domain thorough understanding of Unicast, Multicast and Broadcast traffic thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI) Look into Wireshark capture ARP learning process and it's flavour How switch learns the mac address DHCP server and Client communication in same network and different network OSI headers Protocol and port number working OSI layer model and its learning of encapsulation and decapsulation IP Addressing and Subnetting Difference between layer two and three switch DHCP, Switching and Routing with OSI headers STP Vlan Trunk and Access port how switch learns the mac address How ARP learns the mac address in same subnet and different subnet Difference between hub, layer2 switch and layer 3 switch and router DHCP DORA process sender IP, mac and port number and destination IP, mac and port number OSI: how to troubleshoot in network with help of OSI model. Data link header Ip header TCP header

Skills Required Basic understanding of Layer 2 and Layer 3 networking concepts. Hands-on experience with installation and configuration of network switches and routers. Familiarity with routing protocols such as RIP, OSPF, or basic static routing. Ability to perform initial hardware setup and cabling for network devices. Understanding of IP addressing, subnetting, and VLAN configuration. Capability to diagnose and troubleshoot basic connectivity issues. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Shift: Day shift Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Required)

Skills Required Basic understanding of Layer 2 and Layer 3 networking concepts. Hands-on experience with installation and configuration of network switches and routers. Familiarity with routing protocols such as RIP, OSPF, or basic static routing. Ability to perform initial hardware setup and cabling for network devices. Understanding of IP addressing, subnetting, and VLAN configuration. Capability to diagnose and troubleshoot basic connectivity issues. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Shift: Day shift Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Required)

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitoring, technical and troubleshooting support and administration of firewall (FortiGate SD WAN) Ensure daily backup of Management servers and firewall. Troubleshooting access related issues due to firewall and IPS policies Prepare daily/weekly/monthly/half yearly/yearly compliance as per HSL requirement. Review monitoring alerts for the firewall for availability and performance using in-house deployed NMS tool Configure firewall/IPS/AV security policies on firewall. Modification/deletion/addition of rules/routes/policies as per requirements from HSL Provide audit evidence as and when required Assist OEM/HSL Project team in product upgrade/maintenance activities. Log analysis and reporting using native tool. Capacity management Incident management UAM and Firewall rule base review Change management process need to be followed. Service window for this engagement is 16/6 (two shifts) In absence of onsite resource, there should be an immediate replacement of the resource. Provision and configure FortiGate devices for SD-WAN functionality, including defining WAN links, VPN tunnels, and traffic shaping policies. Deploy and manage SD-WAN overlays to optimize network performance and reliability. Define and enforce traffic policies based on application types, quality of service (QoS) requirements, and security policies. Implement dynamic path selection and traffic steering rules to ensure efficient utilization of WAN links. Monitor the performance and health of SD-WAN links and devices using Fortinet management tools. Troubleshoot network connectivity issues, latency, and packet loss problems in the SD-WAN environment. Analyze traffic patterns and utilization statistics to identify potential bottlenecks and optimize network performance. Integrate security features such as firewall, intrusion prevention system (IPS), and web filtering with SD-WAN policies to ensure secure access to applications and data. Configure security policies to inspect and filter traffic at the WAN edge to protect against threats and vulnerabilities. Configure QoS policies to prioritize critical applications and traffic types over less important ones. Implement traffic shaping and bandwidth management techniques to ensure optimal performance for real-time applications like voice and video conferencing. Monitor network utilization and capacity trends to forecast future bandwidth requirements. Scale SD-WAN infrastructure to accommodate growing traffic demands and business needs. Maintain up-to-date documentation of SD-WAN configurations, policies, and procedures. Generate regular reports on network performance, uptime, and security events for management and compliance purposes. Implement changes to SD-WAN configurations following best practices and change management procedures. Coordinate with other IT teams to ensure seamless integration of SD-WAN changes with existing network infrastructure. End user support if any issue due to firewall policies. Support for DC/DR headend device for change management, daily operation,HW/SW upgrade, modification, maintenance activity and incident. Upgrade activity (hardware/software) need to be performed as per OEM recommendation for headend and branch devices. Closing of audit and VA points for headend and branch devices Support for existing inventory of fortigate appliances (Firewall, controller, AP, Analyzer) across DC,DR and branches. Coordinating and raise the case with ISP (MPLS/P2P/Internet) for link down/link flapping/high latency issue (Branch link and their hub DC/DR link) Coordinating with ISP for link configuration in the event of new link commissioning, link shifting, link bandwidth upgrade, change of service provider. (Branch link and their hub DC/DR link) Configuration of links on BGP/EIGRP/IGP and OSPF protocols Preparation of daily/monthly/quarterly link utilization report and publish to seniors Follow the change management process and generate the change ID before execution of any change Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Fortinet SDWAN certification or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitoring, technical and troubleshooting support and administration of firewall (FortiGate SD WAN) Ensure daily backup of Management servers and firewall. Troubleshooting access related issues due to firewall and IPS policies Prepare daily/weekly/monthly/half yearly/yearly compliance as per HSL requirement. Review monitoring alerts for the firewall for availability and performance using in-house deployed NMS tool Configure firewall/IPS/AV security policies on firewall. Modification/deletion/addition of rules/routes/policies as per requirements from HSL Provide audit evidence as and when required Assist OEM/HSL Project team in product upgrade/maintenance activities. Log analysis and reporting using native tool. Capacity management Incident management UAM and Firewall rule base review Change management process need to be followed. Service window for this engagement is 16/6 (two shifts) In absence of onsite resource, there should be an immediate replacement of the resource. Provision and configure FortiGate devices for SD-WAN functionality, including defining WAN links, VPN tunnels, and traffic shaping policies. Deploy and manage SD-WAN overlays to optimize network performance and reliability. Define and enforce traffic policies based on application types, quality of service (QoS) requirements, and security policies. Implement dynamic path selection and traffic steering rules to ensure efficient utilization of WAN links. Monitor the performance and health of SD-WAN links and devices using Fortinet management tools. Troubleshoot network connectivity issues, latency, and packet loss problems in the SD-WAN environment. Analyze traffic patterns and utilization statistics to identify potential bottlenecks and optimize network performance. Integrate security features such as firewall, intrusion prevention system (IPS), and web filtering with SD-WAN policies to ensure secure access to applications and data. Configure security policies to inspect and filter traffic at the WAN edge to protect against threats and vulnerabilities. Configure QoS policies to prioritize critical applications and traffic types over less important ones. Implement traffic shaping and bandwidth management techniques to ensure optimal performance for real-time applications like voice and video conferencing. Monitor network utilization and capacity trends to forecast future bandwidth requirements. Scale SD-WAN infrastructure to accommodate growing traffic demands and business needs. Maintain up-to-date documentation of SD-WAN configurations, policies, and procedures. Generate regular reports on network performance, uptime, and security events for management and compliance purposes. Implement changes to SD-WAN configurations following best practices and change management procedures. Coordinate with other IT teams to ensure seamless integration of SD-WAN changes with existing network infrastructure. End user support if any issue due to firewall policies. Support for DC/DR headend device for change management, daily operation,HW/SW upgrade, modification, maintenance activity and incident. Upgrade activity (hardware/software) need to be performed as per OEM recommendation for headend and branch devices. Closing of audit and VA points for headend and branch devices Support for existing inventory of fortigate appliances (Firewall, controller, AP, Analyzer) across DC,DR and branches. Coordinating and raise the case with ISP (MPLS/P2P/Internet) for link down/link flapping/high latency issue (Branch link and their hub DC/DR link) Coordinating with ISP for link configuration in the event of new link commissioning, link shifting, link bandwidth upgrade, change of service provider. (Branch link and their hub DC/DR link) Configuration of links on BGP/EIGRP/IGP and OSPF protocols Preparation of daily/monthly/quarterly link utilization report and publish to seniors Follow the change management process and generate the change ID before execution of any change Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Fortinet SDWAN certification or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Skills Required Basic understanding of Layer 2 and Layer 3 networking concepts. Hands-on experience with installation and configuration of network switches and routers. Familiarity with routing protocols such as RIP, OSPF, or basic static routing. Ability to perform initial hardware setup and cabling for network devices. Understanding of IP addressing, subnetting, and VLAN configuration. Capability to diagnose and troubleshoot basic connectivity issues. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Shift: Day shift Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Required)

Required Information Details 1 Role Operations Manager 2 Required Technical Skill Set Infrastructure Network Operations Manager 4 Desired Experience Range 12 to 16 years 5 Location of Requirement TCS Siruseri, Chennai Desired Competencies (Technical/Behavioral Competency) Must-Have (Ideally should have a minimum of 5 years of Network Technical experience) · 10+ years of experience in Service Delivery and / or IT infrastructure Operations · Lead and mentor a team of network reliability engineers and service management, assigning tasks and ensuring efficient operations · Build and maintain strong relationships with clients, addressing their concerns, and providing regular performance updates · Monitor network performance against SLAs, identify potential issues, and take proactive measures to maintain service levels · Oversee day-to-day network operations including monitoring network health, troubleshooting issues, and coordinating with network engineers for complex problems · Lead the incident response process for network outages, coordinating with relevant teams to quickly identify the root cause and restore service · Generate reports on network performance metrics, identifying areas for improvement and presenting findings to stakeholders · Proficiency in using network monitoring and management tools like ManageEngine, SolarWinds, ScienceLogic etc · Knowledge of ITIL service management practices, particularly incident management, problem management, and change management · Excellent written and verbal communication skills to effectively interact with customers and technical teams · Understanding of network technologies including routing protocols (BGP, OSPF), switching, firewalls, load balancing, and network security Good-to-Have · Minimum of 5 years’ experience in Infrastructure operations support · Support with 24x7 operations (Rotational Shifts) · ITIL Certified or a Strong working knowledge of ITIL Incident, Problem and Change Management disciplines would be added advantage · CCNA / CCNP or other relevant Network certifications Expectations from the role · Ensure precise and efficient service delivery · Carrying out the responsibility involves monitoring daily and overall progress · Managing the project teams and budgets and resolving challenges · Possess strong project management and problem solving skills Show more Show less

Our technology services client is seeking multiple Senior Network Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Senior Network Engineer Mandatory Skills: Configuring Zscaler, Cisco Switches, and Cisco Routers,BGP, OSPF, EIGRP, STP. Experience: 7+ Years Location: Bangalore, Mumbai Notice Period: Immediate- 15 Days Job Description: Responsibilities Implement changes to the network configuration as needed Respond to network incidents and outages promptly working to resolution within defined SLAs Collaborate with cross functional teams to resolve complex network issues Manage and maintain configurations for switches routers and firewalls Implement changes to network configurations based on best practices and security guidelines Implement and maintain network security measures including firewalls and intrusion detection prevention systems Ensure network compliance with security policies and industry standards Create and maintain comprehensive network documentation including diagrams configurations and procedures Keep documentation updated with any network changes Participate in day and night shift rotations Night shift employees have the option to work from home and will receive a shift premium Collaborate with other IT teams including system administrators security and application support to deliver integrated solutions Qualifications Bachelor's degree in Computer Science Information Technology or a related field preferred or 5 years of related experience Relevant certifications eg CCNA CCNP JNCIA JNCIS are a plus Minimum of 8 years of hands-on experience in network operations Experience with the configuration and management of switches routers and firewalls Familiarity with Meraki and Fortinet platforms are a plus Proficiency in configuring and troubleshooting networking equipment Knowledge of routing protocols eg OSPF BGP and switching technologies Understanding of network security principles and best practices Experience with firewall configuration and management Willingness to work day and night shifts as part of a rotation Ability to work from home during night shifts Excellent communication and interpersonal skills Ability to communicate technical information to both technical and nontechnical stakeholders. If you are interested, share the updated resume to sohail.s@s3staff.com Show more Show less

Job Profile - Network Engineer L1 Location: - Chennai Level: - L1 Engineer Shift : Flexible to work in US timings Job Description: Ø Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Ø Troubleshoot Product, Codes and Configuration issues Ø Ensure consistent customer satisfaction Ø Document all communication with customers in the CRM Ø Interface with international customers Ø Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC Primary Skills: Ø OSI layers – detailed understanding of each layer’s function and relevant protocols that operates at each level Ø TCP/IP – thorough understanding and clear explanation about windowing/handshake mechanism Ø MAC header structure and use of each fields Ø IP header structure and use of each fields Ø ARP – how ARP works in a Layer 2 and Layer 3 communication Ø Mac address table fields and how a switch uses MAC table for switching decisions Ø ARP table and how a switch uses ARP table Ø Routing Table fields and how a Router uses routing table for routing decisions Ø DHCP protocol messages (clear understanding of DORA process) Ø DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) Ø thorough understanding of Broadcast domain and Collision Domain Ø thorough understanding of Unicast, Multicast and Broadcast traffic Ø thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage Ø thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Ø Difference between Routing and Routed protocols Ø Good troubleshooting approach (from Level 1 to 7 of OSI) Show more Show less

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career The Engineering TAC (ETAC) Advanced Solutions team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. We are a relatively small, global team consisting of top performers with support, engineering and development backgrounds. Our roles are very hands-on and have a high impact on the company. The Advanced Solutions team role also includes building/architecting robust environments to assist with complex issue reproduction/resolution, as well as large-scale, cross-platform lab buildouts for feature testing, software release, etc… Our Team consists of Engineers who are experienced in Network Engineering, NetSec, QA, Software Development/DevOps, Cloud, as well as SME’s in areas for bleeding edge tools such as Ixia/Keysight, Spirent, etc… Team's Mission includes Application and Tools Development, AI/Machine Learning R&D, DB Systems Administration, Release Management, and Data Analytics. You will network and collaborate with key stakeholders within Global Support, Engineering, QA, PM, Sales, and more, leveraging your capability of detailing difficult technical issues to both non-technical and technical professionals. Your Impact An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs Lead technical discussions with cross-functional teams, fostering an environment of transparency that ultimately leads to better products. Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability Help drive and enable ML/AI related projects Own critical and executive level issues partnering primarily with Customer Support and Engineering to provide expertise in identifying and resolving customer issues, which entails working with the TAC case owner and Engineering on a replication or verification and communicating updates Lead in Identifying problems and taking actions to fix them across support and product life cycles Develop and deliver expert level training materials for TAC support, Engineering, and Professional Services teams Ownership of Release Management: Assist with managing the end-to-end release process, including coordinating with various teams to gather release requirements and dependencies. Responsible for scheduling, planning, and controlling the software delivery process for on-prem and cloud products (CSP/Adminsite/AWS/Azure/OCI/GCP) Coordinate with IT/Dev/QA to assure IT requirements are met for a seamless release process SW release after completing testing/deployment stage Define strategic usage of release management tools (Autoex/Jenkins/Automation Staging Scripts) Collaborate on product development with cross-functional teams including Engineering/QA/PM Triage Production issues impacting customer deliverables on Palo Alto Networks Support Portal Qualifications Your Experience Minimum of 7 years of professional experience Technical Support or Development experience supporting enterprise customers with very complex LAN/WAN environments Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g. BGP, OSPF, Multicast), branch and DataCenter Architectures Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL Expertise with Cloud services and Infrastructure a plus Familiarity with C, Python, or at least one scripting language - While this is not a role to be a developer, one should have some experience in automating moderately complex tasks. Experience with Palo Alto Networks products is highly desired Understand how data packets get processed - Devices shouldn’t be a “black box”, one should have an understanding of packet processing at various stages and how that can result in different symptoms/outcomes. Excellent communication skills with the ability to deliver highly technical informative presentations - While you will not be involved with taking call from a queue, there may be cases where your expertise is called upon to speak with customers from time to time, along with Support members, Developers, Sales Engineers and the rest of your team Proficiency in creating technical documentation using applications such as Powerpoint/Google Slides or knowledge-base/intranet platforms such as Lumapps, Jive or Confluence Familiar with automation with Jenkins, Terraform, etc. Understanding of Linux operating systems. Able to operate headless Linux systems and Shell scripting. Basic knowledge of deploying and configuring web servers, i.e Nginx, Apache, IIS. Understanding of load balancing technologies and HTTP forwarding with Nginx, HaProxy, and load balancers provided by AWS, Azure, and Google Cloud. Familiarity with virtualization technologies including VMware, KVM, OpenStack, AWS, Google Cloud and Azure. Familiarity with Docker. Able to create, manage, and deploy docker images on Docker server. Manage running containers. Create docker-compose YAML files. Familiar with front-end technologies including JavaScript, React, HTML, and CSS for building responsive, user-friendly interfaces. Experienced in back-end development using frameworks such as Python and Flask Brings a creative and hands-on approach to testing and enhancing small applications, participating in all aspects of the testing lifecycle—from functional and performance testing to idea generation and continuous monitoring—with a focus on improvement and efficacy to ensure optimal quality and user satisfaction. Willing to work flexible times including occasional weekends and evenings. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Show more Show less

Key Responsibilities: Design, configure, and maintain enterprise-level routing and switching infrastructure (Cisco, Juniper, etc.) Perform network upgrades, patching, and troubleshooting. Manage routing protocols such as OSPF, BGP, and EIGRP. Configure and maintain VLANs, STP, EtherChannel, and other Layer 2 technologies. Monitor network performance and perform capacity planning. Conduct network diagnostics and resolve hardware, software, and other network issues. Ensure network security through proper configurations and monitoring tools. Document network configurations, changes, and procedures. Collaborate with other IT staff and departments on network integration and optimization. Support network automation and scripting initiatives (e.g., Python, Ansible is a plus). Qualifications: Required: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 8+ years of experience in routing and switching roles. Strong understanding of TCP/IP, subnetting, and Layer 2/3 network principles. Hands-on experience with Cisco routers and switches (or equivalent). Experience with enterprise routing protocols (OSPF, BGP). Proficiency in troubleshooting tools like Wireshark, ping, traceroute. Preferred: Cisco certifications (e.g., CCNA, CCNP). Experience with network monitoring tools (SolarWinds, PRTG, Nagios). Knowledge of network security practices, including ACLs and firewalls. Exposure to SDN (Software Defined Networking) technologies. Familiarity with ITIL processes. Show more Show less

Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st/2nd level technical support to Brennan Voice and Data clients, Brennan IT engineers and staff. To coordinate, collaborate and escalate incidents within established timelines with Level 3 engineers, Carriers and Suppliers. To ensure all contracted levels of performance are achieved and SLA’s as agreed are met. Will be responsible to continuously improve the Efficiency and Excellence of Service Delivery as measured by Client Satisfaction ratings Key Responsibility Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services Troubleshoot and resolve complex WAN issues in coordination with carriers & suppliers Act as technical escalation point of contact for Level 1 engineers and all other internal and external issues in regards to Brennan Voice and Data services Responsible for improving performance for the customer network, devices and services Responsible for cross functional coordination to resolve internal and customer related issues Maintaining internal and customer communication during the ticket resolution Escalating issues to next level as per define procedures Responsible for documentation of customer network and updating internal knowledge database Execute project tasks, including but not limited to gathering customer technical requirement, configuring router, switches, firewalls and other associated network devices if any. Creation of MOP/SOP and responsible for change management Assist is creation of Root Cause analysis (RCA) Adherence and compliance to the defined processes and tasks assigned Training and Mentoring Level 1 network engineers and other staff as nec.essary What Skills You Will Bring To The Team Experience in technical network support role preferably in Managed Services or Telecom provider environment. Strong industry based technical aptitude (e.g.TCP/IP and Application layer protocols) Good troubleshooting experience on multiple networking platforms and technologies (Cisco, Huawei, Juniper etc.) Good knowledge and troubleshooting experience on DSL, ISDN, Ethernet, IP, 3G/4G and networking protocols (eg. SNMP, DHCP, DNS, HSRP, Routing protocols like EIGRP, OSPF, BGP etc. and switching protocols like VLAN, Trunking, Dot1x, STP etc.) Good knowledge on GRE, IPSEC VPN’s, NAT/PAT Good knowledge on MPLS, QOS and other advanced network technologies Brennan is an equal opportunity employer. Show more Show less

About Company : Our client is a global technology consulting and digital solutions company, resulting from the merger . It focuses on helping businesses leverage digital technologies to re-imagine business models, accelerate innovation, and drive growth. The company provides services across various industries, including digital transformation, consulting, and application development. Role :palo alto Network engineer Location : Bengaluru,Chennai,Mumbai Experience : 8+ Year's Interview Mode : virtual Work mode : Hybrid Job type: C2H Immediate Joiner's +15 Day's Mandatory Experience : Fortigate Firewalls, Palo Alto Firewalls, Velo-Cloud SD-WAN devices, Cisco switches, Cisco routers, Cisco WLCs, and Cisco Access Point JOB DESCRIPTION : Design, configure, and test network solutions per scope of customer projects Experience in deployment/configuration of Fortigate Firewalls, Palo Alto Firewalls, Velo-Cloud SD-WAN devices, Cisco switches, Cisco routers, Cisco WLCs, and Cisco Access Point Strong knowledge and Hands on experience in configuring BGP, OSPF, EIGRP, STP, PVST+, IPSEC site to site VPN, VoIP, HSRP. GLBP, Natting Required data center and campus network experience for deployment and operational maintenance of network infrastructure Provide L3/L4/SME level troubleshooting and issue resolution support Lead or participate in discovery and design workshops Outstanding analytical and problem solving skills, including the ability to meet a business requirement with a technical solution Excellent communication, presentation and effective client interaction ability Excellent documentation skills Excellent planning and follow-up skills Preferred :CCNP, Fortinet NSE4 certifications preferred. Show more Show less

Who You'll Work With : Cisco is offering an extraordinary opportunity to be part of an innovative team with a low process, high throughput culture. We are looking for a highly energetic Software Engineering who can combine technical acumen of network security engineering with strong analytical skills. The team is playing a crucial part in leading breakthrough cloud-delivered security capabilities to the thousands of Cisco current and future customers worldwide. Today, we handle more than 80 billion daily Internet requests from 65 million+ users around the world. Though we take phenomenal pride in being market leaders in threat security for long time, we are constantly innovating and improving our solutions to address the ever-changing threat perceptions and changing data security paradigms so that our customer networks are always secured. We take our customers trust in us very seriously and go all the way to ensure we protect their data all times. Our team works on leading Network Intrusion Detection & Prevention System solutions that are all-star, scalable and easily manageable. Our network security portfolio and cloud delivered services cover a wide spectrum of security solutions spanning - Firepower Threat Defense, Snort, Cisco SecureX, Secure Internet Gateway, DNS security. Working at Cisco Network Security means being surrounded by passionate, intelligent and creative people that are determined to disrupt the Internet security industry with creative ideas, world-class research and unrivalled products and services. It’s a place where the best ideas are quickly transformed into products, features, campaigns and company-wide practices, so it won’t be long before you witness the results of your hard work. What You'll Do: Participate in test planning and testing the New/Existing Functionality in the Product Ability to focus on deep internal aspects of the feature and its integration with the OS Should learn new features, technologies and platforms in a relatively short amount of time Work closely with customer support to provide timely resolution of problems Hands on with Lab setup’s and Automation Who You Are: 4+ years of experience in Networking/Security Domain Testing Proficient in - TCP/IP networking and network management, IPv6 Expertise on - Network security (Intrusion prevention / Intrusion detection / NAT / Access-list / IPSEC and SSL VPN / TLS) Experience and knowledge on - Routing & Switching (OSPF / BGP / EIGRP / VLAN / STP / DHCP / multicast) Should have worked in Virtual technologies (ESXi, KVM, AWS, Azure, OCI) Hands-on experience with Legitimate and Malware Application Traffic generator tools, Linux, Windows, Packet tracer, Wireshark and tcpdump Tools Familiar with - Palo Alto, Checkpoint, Juniper, Fortinet products preferred Strong automation background on python, Java etc. Should have experience in UI & API based test automation Experience in DevOps, Continuous integration and Continuous delivery tools are added advantage. Able to setup Lap topologies from scratch. Why Cisco #WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! Show more Show less

Role: Network Management L2 – Wireless & Routing Switching Role Purpose The position serves the following purpose 1. Support and Manage Network day-to-day operation. 2. Maintain up-time of overall Network services 3. Manage and mentor L1 Engineers Key Accountabilities/ Responsibilities (Based on SOW) · Configuration management for the production hardware and software within the scope (routers, switches, firewalls etc. SDA Network, ISE, Wireless Infrastructure, and Wi-Fi Access Points) · Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Wi fi Connectivity of user’s issue. · Responsible in maintaining appropriate version of software (OS, microcode, firmware, certificates and backup etc.) on all devices. This includes applying software patches and bug fixes, and upgrading software levels required to maintains manufacturer’s support, to support required feature sets. · Perform Incident, Problem, Access, Change, Provisioning, Patching, Recovery, Availability, Performance, Capacity reporting and Health Monitoring and reporting. · Providing trend analysis and suggestion to remove waste and continuity improvement plan and execution. · Implementation and maintenance of standard operating procedures for maintenance of network devices · Review and validation of operational and event management related reports prepared by L2 team · Managing and reporting on quarterly audit of all related administrative accounts · Create and maintain Wireless Heat Map on Cisco Prime for Wireless health and performance. · Support and manage planned and unplanned outages · Procedural handbook along with KB should be populated / updated Manage team, internal and external stakeholders Key Activities · Must have skills o Device Configuration management. o Backup Management. o WLAN Configuration fine-tuning. o Upgradation and management of Firmware (AP OS). o Online WLAN Network Dashboard. o Providing Availability and Security Reports of Wireless LAN o Creating of QoS and class definition on customer request. o Device Administrative activities like compression, QoS & policy configurations. Vendor coordination o Incident /Problem / Request Fulfillment / Change management o Checking of bandwidth utilization & traffic class and generate report for the same. o Perform Data, Compression and Application-wise analysis and provide recommendations. o Keeping track of license of all WAN Acceleration devices. o Proactive measures to be taken on Image/Firmware upgrades if required o Device Availability Report o Application-wise Analysis Report o Repeat Incident / Alert Analysis o Performance tuning suggest by OEM o Updation and maintenance of Availability, Capacity management o Risk Analysis and providing the mitigation plan o Continual Service Improvement Planning and executions o Planning and execution of DR Drills based on availability of DR setup and recovery procedures (Applicable if the DR is in scope) o Preparing, maintaining and updation of SOP and KBase o Maintaining and updation of Infra AS IS / Infra Documents o Preparation of RCA for Major Incidents · Good to have skills o Working knowledge of Cisco ISE Working knowledge of Mobility Service Engine (MSE) Key Interactions Internal- Interact with other domain team of and IT for day-to-day operations Nature- · Manage support in network downtime and reboot approve for schedule activities and task · Manage support in implementing new IT projects, effective utilization of existing IT systems · Manage support in rollout of IT projects in · Ensuring smooth functioning of overall IT Operations of Convention Centre, NMACC, DAS, Plaza, Service Apartments and Office Space Communicate on other scheduled daily, weekly and monthly activities External- RCP, Vendors, IT Service Providers, other Domains, ISP Nature - 1. Hardware failure, installation, replacement 2. Preparing RCA and review it Coordination with ISP for links with Circuit IDs Educational Qualifications- · B.Tech/BE or any graduate with equivalent qualification or experience. · Masters in IT would be preferred Following Certification would be preferred – CCNP Enterprise /CCNA-Wireless / CCNP - Wireless Experience (Type & Nature)- · 5-6 years of experience for L2 role Experience in Network data, wireless and AAA technology Skills & Technical Competencies - · As Lead Network Engineer, you will be responsible for troubleshooting and technical analysis of the customers networks. · Troubleshoot and identify complex network problems affecting LAN, WAN, Internet connections and issues of end users · Have good knowledge of WAN/LAN network technologies, management, and monitoring · Have good knowledge of MPLS, QOS, Multicasting, IP schema. · Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Wi fi Connectivity of user’s issue. · Experience with Catalyst switches, ASR/ISR routers · Experience with routing protocols: OSPF, EIGRP, BGP · Excellent verbal and written skills and ability to document work. · Cisco Security experience and hands on Identity Services Engine (ISE) · Manage 24x7 network Support with occasional oncall/major change implementation support · Must be willing to try new things and new technologies. · Strong problem-solving experience in networking is required and end to end resolution. · Install, monitor, manage, and troubleshoot, Cisco equipment · Worked on Ticketing Tool and operational day to day Operations support Proficient skills in Visio and Microsoft Office Show more Show less

Job Title: Network Engineer Location: Kolkata, India Experience: 4+ Years Professional Summary: A dedicated Network Engineer with over 4 years of experience in configuring, managing, and troubleshooting complex network infrastructures. Proven expertise in routing protocols such as BGP, OSPF, and EIGRP, as well as in network monitoring and performance optimization. Adept at coordinating with multiple stakeholders and ISPs to ensure maximum uptime and seamless connectivity. Key Responsibilities: Configure, manage, and troubleshoot networks using routing protocols like BGP, OSPF, and EIGRP. Implement and manage switching technologies including STP, VLAN, RSTP, and EtherChannel. Visit data centers as needed to address technical glitches, perform hardware diagnostics, or support infrastructure maintenance. Configure and monitor Network Access Servers (NAS). Coordinate with multiple stakeholders and Internet Service Providers (ISPs) to resolve network issues. Provide technical support to customers for all network-related concerns. Monitor network performance and proactively resolve ongoing issues. Coordinate with operators and support teams to address and resolve their network challenges. Maintain maximum uptime of network connectivity. Collaborate with vendors for hardware issue resolution and asset management. Manage multiple complex tasks concurrently, adhering to tight deadlines. Must-Have Technical Skills: Routing Protocols: BGP, OSPF, EIGRP, Static Routing Switching Technologies: STP, VLAN, RSTP, EtherChannel Operating Systems: Cisco IOS, Windows Redundancy Protocols: HSRP Hardware (Routers): Cisco, Huawei, MikroTik Hardware (Switches): Cisco, Maipu, Huawei, D-Link, TP-Link, NetGear OLT Devices: Optilink, Syrotech, Astra, Technxt, Revo Nice-to-Have Certifications: Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) Experience with network monitoring tools such as Wireshark or SolarWinds Show more Show less

Proven experience in network products and services, with specific focus on Cisco WAN technologies, including ASR and Nexus9K. Expertise in LAN, WAN, MPLS, VPLS, LDP, GRE, BGP, OSPF, and ISIS within a VRF context for L2/L3VPN services, Traffic Engineering, and RSVP. Comprehensive knowledge of multicast concepts, including PIM-SM, PIM-SSM, IGMP, MVPN, and MLDP. Proficiency in product-aligned, service-focused work, with a solid grasp of network automation, SRE, and DevOps or equivalent experience. Working with Agile methodologies (Scrum, Kanban) and project management tools like JIRA. Excellent skills in network packet analysis and packet capture tools for troubleshooting. Familiarity with load balancing technologies, TCP/IP, and multicast in internet environments. Understanding of low-latency technologies commonly used in the financial sector. Experience in Data Centre Networking, including Software-Defined Networking (SDN), Cisco ACI, VxLAN, and related technologies. Proficiency in Service Management processes, preferably with ITIL knowledge. Excellent spoken and written English skills, enabling meaningful collaboration. Show more Show less

Principal Network Engineer Work Location and Time - Bangalore (Hybrid) and need to be flexible with timings 6 months contract to hire with end client. Key Skills - CCIE certified, API, CI/CD pipeline, ACI, Multicast, trading & PIM, SD-WAN, BGP, OSPF, Switching, routing, Segma routing, Traffic engineering, MPLS, EVPN, Automation, Python & Ansible, Cisco & CCNP Role Responsibilities We will play a pivotal role in designing, building, and maintaining systems, software, and applications across various domains, ensuring the highest quality outcomes. We will independently make technical design and amendment decisions, effectively leading the workload. By analyzing data and understanding business requirements, we will translate them into technical specifications, ensuring alignment with infrastructure and network capacity needs. We will develop dashboards to provide near real-time network status. Collaborating closely with network operations and service teams, we will provide in-depth technical support and guidance for all multicast- and WAN-related issues and implementations. This role requires a proactive problem solver with a deep understanding of multicast protocols, WAN infrastructure, and a passion for delivering exceptional service. When necessary, we will lead upgrades, coordinating efforts with internal teams and third parties. Building accurate documentation and monitoring system performance are essential to support business activities and continuous improvement. We will support the deployment of engineering patterns and contribute to creating solutions by coordinating design requirements to be automated, tested and released Requirements Proven experience in network products and services, with specific focus on Cisco WAN technologies, including ASR and Nexus9K. Expertise in LAN, WAN, MPLS, VPLS, LDP, GRE, BGP, OSPF, and ISIS within a VRF context for L2/L3VPN services, Traffic Engineering, and RSVP. Comprehensive knowledge of multicast concepts, including PIM-SM, PIM-SSM, IGMP, MVPN, and MLDP. Proficiency in product-aligned, service-focused work, with a solid grasp of network automation, SRE, and DevOps or equivalent experience. Working with Agile methodologies (Scrum, Kanban) and project management tools like JIRA. Excellent skills in network packet analysis and packet capture tools for troubleshooting. Familiarity with load balancing technologies, TCP/IP, and multicast in internet environments. Understanding of low-latency technologies commonly used in the financial sector. Experience in Data Centre Networking, including Software-Defined Networking (SDN), Cisco ACI, VxLAN, and related technologies. Proficiency in Service Management processes, preferably with ITIL knowledge. Excellent spoken and written English skills, enabling meaningful collaboration. Show more Show less

Bengaluru, Karnataka, India Customer Success & Support Full-time Ref ID: 3125726 Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Your Career The Engineering TAC (ETAC) Advanced Solutions team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. We are a relatively small, global team consisting of top performers with support, engineering and development backgrounds. Our roles are very hands-on and have a high impact on the company. The Advanced Solutions team role also includes building/architecting robust environments to assist with complex issue reproduction/resolution, as well as large-scale, cross-platform lab buildouts for feature testing, software release, etc… Our Team consists of Engineers who are experienced in Network Engineering, NetSec, QA, Software Development/DevOps, Cloud, as well as SME’s in areas for bleeding edge tools such as Ixia/Keysight, Spirent, etc… Team's Mission includes Application and Tools Development, AI/Machine Learning R&D, DB Systems Administration, Release Management, and Data Analytics. You will network and collaborate with key stakeholders within Global Support, Engineering, QA, PM, Sales, and more, leveraging your capability of detailing difficult technical issues to both non-technical and technical professionals. Your Impact An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs Lead technical discussions with cross-functional teams, fostering an environment of transparency that ultimately leads to better products. Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability Help drive and enable ML/AI related projects Own critical and executive level issues partnering primarily with Customer Support and Engineering to provide expertise in identifying and resolving customer issues, which entails working with the TAC case owner and Engineering on a replication or verification and communicating updates Lead in Identifying problems and taking actions to fix them across support and product life cycles Develop and deliver expert level training materials for TAC support, Engineering, and Professional Services teams Ownership of Release Management: Assist with managing the end-to-end release process, including coordinating with various teams to gather release requirements and dependencies. Responsible for scheduling, planning, and controlling the software delivery process for on-prem and cloud products (CSP/Adminsite/AWS/Azure/OCI/GCP) Coordinate with IT/Dev/QA to assure IT requirements are met for a seamless release process SW release after completing testing/deployment stage Define strategic usage of release management tools (Autoex/Jenkins/Automation Staging Scripts) Collaborate on product development with cross-functional teams including Engineering/QA/PM Triage Production issues impacting customer deliverables on Palo Alto Networks Support Portal Your Experience Minimum of 7 years of professional experience Technical Support or Development experience supporting enterprise customers with very complex LAN/WAN environments Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g. BGP, OSPF, Multicast), branch and DataCenter Architectures Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL Expertise with Cloud services and Infrastructure a plus Familiarity with C, Python, or at least one scripting language - While this is not a role to be a developer, one should have some experience in automating moderately complex tasks. Experience with Palo Alto Networks products is highly desired Understand how data packets get processed - Devices shouldn’t be a “black box”, one should have an understanding of packet processing at various stages and how that can result in different symptoms/outcomes. Excellent communication skills with the ability to deliver highly technical informative presentations - While you will not be involved with taking call from a queue, there may be cases where your expertise is called upon to speak with customers from time to time, along with Support members, Developers, Sales Engineers and the rest of your team Proficiency in creating technical documentation using applications such as Powerpoint/Google Slides or knowledge-base/intranet platforms such as Lumapps, Jive or Confluence Familiar with automation with Jenkins, Terraform, etc. Understanding of Linux operating systems. Able to operate headless Linux systems and Shell scripting. Basic knowledge of deploying and configuring web servers, i.e Nginx, Apache, IIS. Understanding of load balancing technologies and HTTP forwarding with Nginx, HaProxy, and load balancers provided by AWS, Azure, and Google Cloud. Familiarity with virtualization technologies including VMware, KVM, OpenStack, AWS, Google Cloud and Azure. Familiarity with Docker. Able to create, manage, and deploy docker images on Docker server. Manage running containers. Create docker-compose YAML files. Familiar with front-end technologies including JavaScript, React, HTML, and CSS for building responsive, user-friendly interfaces. Experienced in back-end development using frameworks such as Python and Flask Brings a creative and hands-on approach to testing and enhancing small applications, participating in all aspects of the testing lifecycle—from functional and performance testing to idea generation and continuous monitoring—with a focus on improvement and efficacy to ensure optimal quality and user satisfaction. Willing to work flexible times including occasional weekends and evenings. The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job Description We are seeking a highly skilled Network Engineer to join our team at Algoquant Fintech Limited. As a vital member of our IT infrastructure team, you will be responsible for designing, implementing, and maintaining the network security infrastructure critical to our high-frequency trading operations. Responsibilities Network Architecture Design: Design and implement secure, scalable, and high-performance network architectures to support high-frequency trading activities. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Ensure network designs meet industry best practices and compliance standards. Firewall Management Configure, deploy, and maintain firewall policies and rulesets to protect the network perimeter from unauthorized access and cyber threats. Monitor firewall logs and alerts for suspicious activities and security incidents. Conduct regular firewall audits and implement necessary changes to enhance security posture. Switch Configuration Configure and manage layer 2 and layer 3 switches to optimise network performance and reliability. Implement VLANs, trunking, and spanning tree protocols to segment and secure network traffic. Troubleshoot switch-related issues and collaborate with vendors for resolution. Routing Protocols Configure and manage dynamic routing protocols such as OSPF, BGP, and EIGRP to ensure efficient routing of traffic across the network. Optimise routing tables and route summation to minimise network overhead and latency. Monitor routing protocol status and performance metrics for proactive network maintenance. Fortigate Firewall Appliances Deploy and configure Fortigate firewall appliances to provide advanced threat protection and intrusion prevention. Manage FortiGate features such as VPN, NAT, IPS, and SSL inspection to secure network communications. Stay updated with Fortinet's latest technologies and security advisories to mitigate emerging threats. Network Monitoring And Performance Optimisation Implement network monitoring tools to monitor network traffic, bandwidth utilisation, and performance metrics. Identify performance bottlenecks and implement optimisations to ensure low-latency trading operations. Collaborate with other IT teams to troubleshoot and resolve network-related issues impacting trading activities. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 2+ years of experience in network security engineering roles, preferably in the financial industry or HFT firms. In-depth knowledge of network protocols, security principles, and best practices. Hands-on experience with firewall management, switch configuration, and routing protocols. Proficiency in Fortigate firewall appliances and security features. Strong analytical and problem-solving skills with the ability to troubleshoot complex network issues. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Show more Show less

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As the Principal Technical Support Engineer, Enablement and Automation, you will be a key technical leader and driving force within Global Customer Support (GCS), partnering with the Technical Assistance Center (TAC) and Engineering to revolutionize our support capabilities. This high-impact role demands a strategic thinker with deep technical expertise and a passion for empowering others. You will act as a bridge between business needs and technical execution, translating strategic objectives into tangible improvements in TAC efficiency, scalability, and effectiveness. This role requires a global perspective and the ability to collaborate effectively with teams across different regions and time zones. Your Impact Drive TAC Transformation: Spearhead initiatives to improve TAC efficiency, scalability, and alignment with Engineering, focusing on faster resolution times and proactive problem elimination. This includes driving AI led workflow improvements, automation efforts, streamlining processes, and optimizing workflows. Lead Enablement and Training: Develop and deliver cutting-edge training programs and enablement content for TAC engineers globally, accelerating ramp time and ensuring consistent, high-quality support delivery. Champion Serviceability and Scalability: Influence product development by advocating for improved serviceability and scalability in new and existing products. Collaborate closely with Product Management and Engineering to incorporate support requirements into the product lifecycle. Reduce Time to Resolution: Analyze root causes of recurring issues and collaborate with Engineering to implement permanent fixes, minimizing customer impact and improving product quality. Be the Voice of TAC: Represent TAC's needs and challenges to leadership and cross-functional teams, driving improvements and ensuring that support is a key consideration in all organizational decisions. Key Performance Indicators (KPIs): Your success will be measured against key performance indicators aligned with business goals and objectives, including TAC team enablement and efficacy, automation success rates, reduction in time to resolution, and improvements in customer satisfaction. Qualifications Your Experience 12+ years of experience in technical support, engineering, or a related field within the networking/security industry. Proven track record of leading and implementing successful technical projects, preferably in a global capacity. Experience developing and implementing Technical Support Strategy, Mentoring Sr Technical Staff and leading cross functional Strategic Initiatives Deep understanding of TCP/IP, routing protocols (BGP, OSPF), and complex LAN/WAN architectures, including branch and data center environments. Expertise in network security concepts and technologies, including firewalls, VPNs (IPSEC, SSL), PKI, and intrusion prevention systems. Experience with Palo Alto Networks products is highly desired. Strong experience in developing and delivering technical training and enablement content. Demonstrated ability to influence product development by collaborating with Product Management and Engineering teams on serviceability and scalability requirements Experience with data analysis and reporting related to operational metrics and KPIs (e.g., time to resolution, automation success rates, CSAT) in a support environment. Proven experience in analyzing, mapping, and optimizing technical support workflows or business processes Excellent communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. Demonstrated Experience with scripting languages for Automation. Experience with programming languages ( C) is a plus. Demonstrated experience applying AI/ML concepts to operational workflows or support processes. Proven ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you will play a vital role in ensuring customer success by providing world-class support and driving continuous improvement within our support organization. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Show more Show less

Skills: Routing Protocols, switching, VXLAN, NDFC, nexus, troubleshooting, CLI, Job Description 24*7 Network L3/SME support Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Performing network Service ticket and Incident resolution on routing and switching Network Troubleshooting support for connectivity, performance issue New deployment support with MOP preparation and execution on routing and switching Product vendor collaboration Service Provider collaboration SOP preparation, review, update Network diagram preparation, review , update Network Audit Support. Required Skill hands-on experience on routing protocols(Static, OSPF, BGP, MPLS, MPLS-VPN) hands-on experience on VXLAN operation and management hands-on experience on NDFC tool. understanding on HSRP, VRRP Strong understanding on switching (nexus VPC, LACP,STP,VTP,trunking,Access ports) network access-list management Strong troubleshooting skill on CLI and using monitoring tools. good understanding on Multicast protocols Wireshark analysis Network solution on fault mitigation Network capacity management, optimization, and improvement Add-on Skill Cisco ACI understanding on load-balancer Understanding on firewall Understanding on DNS functionality and troubleshooting. Show more Show less

NCE L2 or L2+ (2NLD for Gurgaon) Responsibilities Drive technology design, implementation, execution of IP and Optical Network to accelerate customer outcomes. Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. Support presales activities and translate business requirements into solution design. Build customer simulations in test labs to resolve/validate issues. Build and deliver customer collateral, documentation, and knowledge transfer. Drive customer technology transitions, influencing solution architectures and services. Align with and support company processes and apply relevant tools to ePiciently complete the role and support Professional Services’ strategies and goals. Play the role of an individual contributor. Who You Are - Skills Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electronics and Communication / Electrical / Computer Engineering, or a similar field. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Installing, Configuring and Maintaining Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903, Cisco 8K) Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Provide Planning, Designing, Implementation, Operation and Optimization assistance to the Customers around any of Cisco’s IP and optical solutions. Good business judgment, a comfortable, open communication style, and a willingness and ability to work with teams. Ability to quickly establish credibility with the customer as well as work collectively with technical professionals Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. Possess experience to have delivered 2/3 IP network deployment projects or optical networking projects for any of the large Service Providers. Skills: switching,routing & switching,optical networking,optical,lisp,communication skills,routing protocols,cisco,deployment,troubleshooting,problem-solving,service configurations,technical consulting,ip,ip networking,communication,networking protocols,design,cisco technologies,documentation,networking,routing Show more Show less

HTE Gurgaon (3 positions) Responsibilities You will be working closely with extended regional teams to deliver Business critical services to high value customers. In this role, you will be resolving issues with Cisco products and will gain insight on the detailed functionality of Cisco products and customers with all distributed elements of the service chain. The ideal candidate demonstrates a proficiency and appetite to resolve customer issues and for learning new technologies, evidenced by the ability to expand upon core technical knowledge on Cisco products and technologies. Provide phone/email consultation to independently debug complex product problems reported by Cisco customer. Acts as a technical point of contact for engineers in team. Provide technical support to customers for Cisco technologies, products, and/or solutions. Typically be responsible for resolving moderately and complex technical problems, depending on the customers' need. You will simulate technical problems in lab environment. You will share knowledge with other people in writing technical documents and enlarge the knowledge database. You will provide internal and/or external technical presentations (cross-training). You will raise some specific problems to the responsible Business Units for product enhancement. You will demonstrate a competence and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. Who You Are - Skills Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Maintaining and troubleshooting Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903, Cisco 8K) Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. Skills: switching,lisp,mpls,cisco products,networking protocols,customer,technical troubleshooting,cisco,protocol,rsvp,switching technologies,creative problem-solving,excellent communication,service configurations,routing Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Minimum 7+ years of Technical experience in Network domain. Routing & switching – experiences in configuration & troubleshooting sound knowledge in cisco , aruba & HP product Sound knowledge in OSPF, BGP , MPLS Sound knowledge in HSRP , VPC, STP, VLAN protocol CISCO ACI – experiences in managing & troubleshooting in SPINE & LEAF architecture and sound knowledge in EPG , L3OUT , Interface configurations Understanding cisco Nexus model devices Registering devices in fabric Upgradation & maintenance in cisco ACI Understanding in APIC models CISCO DNAC – Sound knowledge in managing cisco DNAC , cisco ISE & Cisco 9300 switches , cisco Sealth watch , sensor flow LOAD BALANCER – knowledge in F5 LTM , Citrix NetScaler Wireless – work experience in Aruba central to manage wire & Wireless Devices Configuring & pushing the configuration Creating Groups, SSID , Authentication Upgrading the Access Point Onboarding the switches & AP Managing Aruba CPPM Knowledge in On guard deployment Firewall –knowledge’s in managing Cisco FTD & FMC upgradation & troubleshooting knowledge in FTD configuration , onboarding knowledge Access policy , QOS , Prefiltering , HA integration knowledge Palo Alto Firewall - Configuration & troubleshooting Knowledge Strong knowledge Ipsec configuration Understanding in Access policy , Nat , Decrypt policy Managing panaroma Knowledge in Pirsma SASE firewall. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less