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10.0 - 14.0 years

15 - 20 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Network Data Admin.: Experience: 10 YEARS.

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5.0 - 10.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin.

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7.0 - 9.0 years

9 - 14 Lacs

Pune

Work from Office

Role Description Standing at the critical junction between network and applications, our client is a leader in secure application services. Our solutions protect and optimize application performance in a world of many clouds. We strive to enable intelligent automation with deep machine learning, to ensure business critical applications are protected, reliable and always available. Are you up for the challenge? Come join INCEDO and make your impact in the future! As a Lead Engineer (QA) Application Delivery & Networking domain, we look towards you as an SME with very good understanding Network Solution Architectures, Application Delivery Controller (ADC) & Advanced Load Balancer. Your role would be to build & deliver overall QA Test (Automation & Manual) testing. As part of Application Delivery team, You will be responsible for ensuring high quality of next generation products and solutions. New Feature Verification test especially ADC and SSLi related features Finding software defective at early stage of software release (EA or initial GA) to assure SW quality Install, configure and maintain the hardware and software test environment Apply specialized expertise in understanding issues, research and provide solutions Work with engineering and support teams on improving product quality, and recreation of customer reported issues Share responsibility for improving testing methodology, processes, strategies and techniques; incorporate these improvements into the overall testing process Technical Skills Layer 2-3 networking (VLAN, trunking, EtherChannel) Routing protocols expertise (OSPF, BGP, IS-IS, RIP, BFD) Security protocols (SSL/TLS 1.2/1.3, SAML, ICAP, Kerberos) NAT implementation and IPv6 migration paths Stress and performance testing methodologies Health monitoring protocol implementation Virtualization environments (VMware, ESXi, Hyper-V) Distributed system testing experience Clear technical documentation abilities Nice-to-have skills Qualifications Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

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8.0 - 13.0 years

10 - 15 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

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5.0 - 10.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Administration and Management of Wipro LAN & WAN (Security Domain) across globe as a part of Global Security Project Implementation Team based on the Project assigned. Implementation and configuration of Security devices which consists of Firewalls from different manufacturers (Eg. Palo Alto, Check Point) along with available features. Configure / Implement Firewalls as per the Security / hardening Guidelines/as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Security Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Security Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Firewall based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Security infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the design plans for customer/Enterprise Infra submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on ZScalar, NMS Tools, IDS & IPS (Intrusion protection system). Execute the implementation per the standard ISO (20000 & 27001) and BiSM guidelines following incident, change and capacity management procedures followed in Wipro. Security domain certifications with around 5+ years of hands on experience. Should be able to Multitask & involve in multiple projects at a time Take lead and participate in S0 calls and Outages till resolution

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7.0 - 9.0 years

13 - 18 Lacs

Pune

Work from Office

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Our Mission is to enable our clients to maximize business impact from technology by Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description Technical Skills Skills Requirements: Excellent verbal and written communication and organization skills. BS/MS in a computer related field or equivalent work experience. Any of the advanced networking certifications is preferred (CCIE, CCNP, JNCIE, or JNCIP). In depth knowledge and experience troubleshooting Layer-2/3 protocols for example, VLANs, VRRP, OSPF, BGP, ISIS, IPv4/6, ARP, RIP, NAT, and Layer-4 protocols (TCP, UDP) Thorough knowledge and understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS. Experience with firewalls, network security, and/or Application Delivery Switches (Server Load Balancers) is preferred. Demonstrated strong analytical, troubleshooting and problem-solving skills. Demonstrated strong leadership skills. Previous escalation or senior engineer experience preferred. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Experience providing support to direct customers, resellers, and field personnel in resolving product related issues. Contribute to technical documentation/knowledge base for internal and/or external use. Nice-to-have skills Qualifications Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description At Honeywell, we make a lot of incredible things. But most importantly, we make the future and are looking for people to join our global team of future shapers. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers and doers who are changing the future. Our people are committed to each other and to the realization of our vision through their unique job functions. Our businesses embrace the challenges of innovation so that we define the future. And our global opportunities are endless for you to grow and get recognized for your passion to perform. We are seeking a creative and forward-thinking cybersecurity engineer to develop and enhance cyber security solutions to address unique security challenges in critical infrastructure and industrial businesses. This position is responsible for providing on-site cyber security services associated with industrial Process Control Networks for Honeywell customers in the Oil and Gas; Hydrocarbon Processing; Power Generation; Pulp, Paper & Printing; Continuous Web Solutions; Petrochemicals; Life Sciences; and Metals, Minerals and Mining markets. Services provided include on-site consulting, troubleshooting, network designs, implementation, assessments, and other related tasks as identified. Responsibilities Key Responsibilities: Assume the lead role in assigned projects, ensuring delivery on time, within budget, and to customer satisfaction. Stay technically current with cybersecurity solutions and expand knowledge in designated network disciplines. Maintain relevant cybersecurity certifications such as CCNA, CISSP, GICSP, or similar. Keep abreast of current industry security standards (e.g., IEC-62443, ISO 27000). Build strong relationships with internal and external customers by providing accurate and efficient technical/engineering support. Diagnose problems and provide timely, accurate technical solutions in response to customer inquiries, questions, and issues. Network (VLANs, STP, HSRP, Static routing) config and Troubleshooting, Firewall configuration i.e policies, communication troubleshooting, AD, NMS, SIEM, AV, WSUS, etc Installation, configuration and troubleshooting. Uphold industrial safety awareness through the completion of pertinent safety certifications. Qualifications Basic Qualifications: Bachelor's degree in computer-related fields (e.g., Computer Science, Computer Information Systems, Electronics) or equivalent experience. Cisco Certified Network/Design/Security Professional (at least one certification). GICSP/CISSP Certified Information Systems Security Professional or similar security certification. 5+ years of experience in Networking, endpoint security, and conducting audits/assessments in IT security. 3+ years of experience in Security Projects. 2+ years of experience in Cybersecurity Vulnerability or Risk assessment. 2+ years of experience with Microsoft Active Directory, DNS, WSUS, and Terminal Server. 2+ year of experience in vulnerability scanning and assessments using tools like Nessus and NMAP. Proven experience designing or deploying a minimum of 10 projects leveraging virtualization, preferably VMware. 3+ years of Network Security Experience: Firewalls, ACL, IDS, IPS, SIEM, particularly with Cisco Routers, Switches, or Firewalls. 3+ years of experience with antivirus systems and backup & restore solutions. 3+ years of experience providing network services on customer sites. Excellent written and oral communication skills. Willingness to travel 30-65%. Preferred Qualifications and Experience 3 years’ experience in Operational Technology (OT). IEC-62443 Risk Assessment/Design/Maintenance Certification (at least one). Knowledge of networking protocols including HSRP, STP, RSTP, MSTP, VLAN, 802.1q, IPv4, IPv6, RIPv2, OSPF, EIGRP, DNS, NTP, EtherChannel, FTP, TFTP, and SSH. Awareness of OT cybersecurity best practices and recommendations. Proficiency in preparing functional and detailed design specifications. Ability to work independently. Excellent troubleshooting skills to resolve complex network, application, or system integration issues. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Job Description Work with field sales teams to position appropriate Cisco Service Provider solutions and establish value proposition in a competitive environment. Provide Competitive Positioning against other Competitive OEMs to help AT/AM/SE drive Wins for Cisco. Educate field sales staff on technical capabilities and features of proposed Cisco solutions & products. Contribute to build and maintain healthy sales pipeline. Having clear understanding of complementary SKU to create Bill of Material (BOM/BOQ) and present to sales organization. Key Skills Required: Experience in Switching, Routing & Wireless Experience with Cisco Wireless Products - WLC (Wireless LAN Controllers), Access Points (AP), MSE, CMX, Prime Infrastructure (PI) etc Basic understanding of IEEE 802.11 standards (a, b, g), 802.1x, Wi-Fi Knowledge on Routing and Switching Protocols/Technologies like IGP, OSPF, EGP, BGP, STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN-EVPN Knowledge of Cisco Routing and Switching Platforms like Cisco ISR/ASR, Catalyst, Meraki

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5.0 years

0 Lacs

Mumbai Metropolitan Region

Remote

Senior Engineer – Network Operations Job Title: Senior Engineer – Network Operations Department: Engineering and Operations Location: Mumbai Reporting: Manager Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Hands-on troubleshooting experience in Enterprise LAN/WAN environment Strong technical subject matter expertise on the following: Cisco GSR routers and switches like Catalyst 3560/3750/4948 Juniper MX series routers and switches SDWAN – Silver Peak (Aruba/HP), Cisco Viptela, Fortinet Transmission technologies like Alcatel 7750SR-c12, Alcatel 7470, ADVA Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP) protocols Knowledge of MPLS, QoS and VoIP Knowledge on SDWAN technologies using Silver Peak (Aruba/HP), Viptela and Fortinet Knowledge of security technologies Knowledge on scripting languages like Python Excellent communications skills and must have worked with Global customers and global carriers RESPONSIBILITIES Engineers who have a passion and understanding for providing outstanding customer service. This person will be a part of a team of experts who are responsible for handling and providing network/security support, problem management, managing network performance and proactively identifying issues before they become customer affecting. This team provides 24x7 support, as well as provides training to junior engineers. Remote management and monitor Network Operations Support NOC 24x7 for large global clients that have a distributed LAN/WAN setup Provide Level 2 and Level 3 support for Incident Management/Ticket Resolution Create MOP/SOP and plan Change Management process Perform Performance Tuning of network devices and create SOPs Work with Telecommunication Service Providers to resolve escalated circuit problems Plan and perform upgrade of firmware Work with hardware/software vendors to resolve problems Train and mentor juniors Act as an SME SPOC for certain network products Provide technical inputs for weekly/monthly customer service review reports Any additional task given to the incumbent from time-to-time based on business needs TRAINING AND CERTIFICATION CCNA, CCNP, JCNIA, JNCIS, JNCIP EXPERIENCE Minimum 5 years of progressive, relevant experience and proven capability to work in a complex network environment EDUCATION Bachelor in Engineering - Computers/Electronics/Communication or related field Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience OTHER SKILLS Good communication skills - written as well as verbal Passion to work on core technology platform ITIL process awareness

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do: 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Checkpoint Firewalls and VPN Experience : 5-8 Years.

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4.0 - 6.0 years

6 - 11 Lacs

Chennai

Work from Office

Roles & Responsibilities Design, configure, and deploy network solutions including routers, switches, and wireless networks. Implementation and support experience in routing protocols like BGP, OSPF and switching technologies VTP, VLAN, Ether Channel, HSRP/VRRP. Configure and manage FortiGate and Palo Alto firewalls, including creating security policies, VPN configurations, and threat prevention. Deploy and manage Aruba wireless solutions, including controllers and access points. Configure and maintain Aruba ClearPass for network access control (NAC) and authentication services. Conduct wireless site surveys to optimize coverage, performance, and security. Troubleshoot connectivity problems, hardware issues, and security vulnerabilities. Understanding 802. 1X authentication and ensure secure access for all users and devices. Technical Skills: Hands-on experience with FortiGate and Palo Alto firewalls. Proficiency in Aruba wireless solutions and ClearPass. Strong knowledge of network security principles, VLANs, and VPNs. Familiarity with network monitoring tools (SolarWinds, PRTG, etc. ) Total Experience Expected: 04-06 years Location: Chennai

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4.0 - 5.0 years

3 - 6 Lacs

Navi Mumbai

Work from Office

Candidate should have exclusive hands-on 4 to 5 years of experience on following Technology CISCO-Routers and Switches, ACI Fabric & Nexus 9K, Fortinet-SDWAN, NAC-Forscout, Load Balance-AVI, Checkpoint-VPN,Solarwind-Monitoring Tool. CCNA certified Operate, Maintain, Manage, and Improve network infrastructure. Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. Should be able to configured All network, SDWAN, Voice Co-ordinations with BOM, ISP, Internal Teams & OEM End User Support for Network & Voice related issues Access, Authentication and Certificates Management Network Fault Monitoring & Analysis Addition of Devices, Links, NetFlow New Locations / Shifting / Upgrades Backup Configurations of all devices Able to do IP whitelisting, IOS/OS upgrades, Firmware Upgrades, Patching / VA & PT (Compliance) / SCD Device Hardening. Should be able to close findings reported if any in the scheduled VA & PT activities. LB VIP addition, Certificates & All Configurations including SE SDWAN Site to Site VPN Configuration Blocking malicious IP & IOC across all devices as per the security advisory Wireless Configuration Ensure all Network Devices are running on latest iOS as per applicability of the Devices

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6.0 - 11.0 years

8 - 13 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Do you relish the prospect of working with cutting-edge cloud security systems? Do you relish opportunities to create improvements for our customers? Join our highly skilled Security Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and continuously improve for our customers Partner with our customers In this role, youll be the primary security services contact. Ensuring the successful integration and consultancy over the whole customer life cycle. Acting as a trusted expert, youll implement solutions, helping customers leverage our products and achieve desired outcomes. As a Security Consultant II, you will be responsible for: Ensuring customer success by understanding requirements and helping them build a long-term strategy based on best practices Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement Solving technical problems, demonstrating Akamais value, and communicating clearly and effectively to both technical and business audiences Participating in training and internal projects, contributing to best practices, maximizing efficiency, and improving service quality Managing scope, timelines, and budget of integrations to reduce risk and ensure customer success Collaborating with cross-functional teams including Support, Engineering, Products, Presales and Sales to resolve technical & business issues Do what you love To be successful in this role you will: Have 6 years experience in security technologies and a bachelors degree in computer science or engineering. Bring experience in network or application security engineering and a keen interest in advancing security expertise. Have experience with Internet routing protocols (ie. BGP/ISIS/OSPF/MPLS), configuring and troubleshooting Cisco and Juniper routers. Have knowledge of common OWASP top 10 and how they relate to internet services compromise or attacks. Have a natural ability to engage, influence and build trusted relationships with customers. Be well versed in internet technologies like IP networks, DNS and routing, HTTP, TCP or web architecture. Show experience of managing and delivering large technical customer projects successfully and influencing stakeholders across the teams. Demonstrate a passion for excellence through sound judgement, solid decision making and contingency planning. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

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3.0 - 8.0 years

7 - 8 Lacs

Noida, New Delhi, Gurugram

Work from Office

We are seeking skilled L2 Technical Network Engineers to support our network infrastructure projects and provide technical assistance to clients across India and overseas. Requirements: L2 Engineer (min 3-4 Years of Experience) Hands-on experience with installation, configuration, and troubleshooting of network devices. Strong knowledge of routing protocols such as IS-IS, OSPF, EIGRP, and BGP (ISP & Aggregator Routers). Experience in network traffic shifting and migration. Ability to prepare and execute Method of Procedure (MOP) documents. Technical Skills: Hardware Installation & Configuration: o Cisco: 3900, 3925, ASR 1800, 1900, 2900, 5500, ASR 900, ASR 9000 series, NCS 540 o Huawei & Nokia Switches o Cisco Catalyst Series switches Server & Network Implementation: o Installation and configuration of UCS servers o LAN network design and implementation o Fiber optic network infrastructure setup Troubleshooting & Documentation: o Review site surveys and document active and passive network components o Plan and design cable installations o Troubleshoot and resolve network issues efficiently Responsibilities: Conduct network hardware installations and configurations. Implement and maintain Cisco and multi-vendor network infrastructure. Design and implement LAN networks, including fiber optic connectivity. Provide technical support and troubleshooting for clients in India and overseas. Prepare and execute MOPs for planned changes. Troubleshoot customer network issues and ensure smooth resolution. Provide documentation and support for network infrastructure upgrades.

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3.0 - 5.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Telecom Switching Routing NE Layer3 SW. Experience: 3-5 Years.

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10.0 - 15.0 years

8 - 12 Lacs

Bengaluru

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Job Summary: Problem Management for managing the lifecycle of all network-related problems, ensuring they are reviewed and resolved within established service levels. The primary goal is to prevent network incidents and minimize the impact of those that cannot be prevented. Roles & Responsibilities: Problem Identification and Analysis: Identify and analyze network problems to determine root causes and implement corrective actions. Incident Management: Collaborate with the incident management team to resolve network incidents and prevent recurrence. Root Cause Analysis: Conduct thorough root cause analysis for network issues and document findings. Problem Resolution: Develop and implement solutions to resolve network problems and improve network performance. Monitoring and Reporting: Monitor network performance and generate reports on problem management activities and outcomes. Continuous Improvement: Identify opportunities for process improvements and implement best practices in network problem management. Collaboration: Work closely with network engineers, IT teams, and vendors to resolve network issues and enhance network reliability. Documentation: Maintain detailed documentation of problem management processes, procedures, and resolutions. Qualifications: Experience: Proven experience in network management, problem management, or a related role. Certifications: Relevant certifications such as ITIL, CCNA, or CCNP are preferred. Skills: Strong analytical and problem-solving skills, excellent communication and collaboration abilities, and proficiency in network monitoring and management tools. Technology: Familiar with the various aspects of operating telecom networks: technical, procedural, team working, and customer focus Knowledgeable in Cisco networking equipment and wireless network In-depth knowledge in networking, switching, routing and troubleshooting In-depth Knowledge in WLAN technology Aruba and Cisco In depth Knowledge in SD-WAN technology In depth Knowledge in WAN technology (BGP, MPLS,OSPF) In depth knowledge of RCA investigation Working Knowledge of F5 Load balancer, Proxy and Infoblox Desired Skills: Knowledge of ITIL best practices in problem management. Experience with network performance monitoring and troubleshooting. Familiarity with network security principles and practices. Ability to work under pressure and manage multiple priorities. Mandatory: 10+ years of core Enterprise Network experience. CCNP Certification mandatory. Expectation of 70% technical and 30% process handling. 5 days office with General shift. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

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10.0 - 15.0 years

13 - 17 Lacs

Pune, Chennai, Bengaluru

Work from Office

Experience: 10+ Years of experience in Network Admin Expert on design, configuration and implementation of Data Center, Branch with Nexus, L3 switch Configuration. SD-WAN Network Configuration and management. Wireless WLC/AP infrastructure management, & configuration. Provides 3rd level technical support on data network related issues. Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required. Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP). Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in data center network as well as WAL technologies. Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc. Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai, Coimbatore

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5.0 - 10.0 years

7 - 12 Lacs

Mumbai

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DC ACI / Nexus L2 Day2 Role Responsibilities The NCE delivers the technologies, solutions and services which customers need to expertly manage their networks Hands on Experience with DNAC ISE In this role, you will be Cisco s face to the customer,working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments You need to be an experienced and creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues Builds strong team relationships with other Customer Support Engineers Enjoys sharing knowledge Connects directly with Cisco customers and builds effective working relationships while solving their issues Manages customer expectations and always aims to leave the customers feeling valued and overall positive about Cisco Cisco Confidential Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root cause, next steps, and recommendations for corrective and preventive actions Review and analyze trends and assist in providing quarterly reports detailing corrective action plans planned for the next quarter Shorten the ,me to resolution during complex situations by using knowledge of the customer network and their operations Leverage industry best practices and detailed understanding of the customer s infrastructure Setting up weekly cadences to review technical issues Review historic customer data to identify trends and enable problem management Handle multiple customers for aforementioned needs remotely or onsite You will be part of Ciscos CX (Customer Experience) Organization You will work very closely with our HTOM, HTTS CSEs, NCEs, SEs, as well as the Service Delivery Manager (SDM) aligned to this engagement CCNP Technical Expertise Desired: Data Centre (Nexus) 5 -10 years Understanding of IP/TCP networking and security concepts Data center and storage network services/technologies Data centre routing and switching technologies (eg vPC, Fabric Path, STP, first hop duplication, VXLAN,ACI, MPLS, OTV, OSPF, QOS, BGP, ISIS, and Multicast) Cisco UCS and Data Center environments including Nexus Series Switches (Nexus 2k,3k,5k, 7k, 9k)

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5.0 - 10.0 years

8 - 12 Lacs

Jammu

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Join our Team Our Exciting Opportunity! We are hiring a Packet Core SME to be a part of our team. You Will: 5 to 15 years of validated experience Solid understanding of Telecom Networks specially in 2G/5G/4G/IMS CORE/Cloud domain Excellent experience on Packet CORE nodes SGSN/GGSN/DNS/PCRF/CCPC/WMG Proficient Knowledge of GSM/WCDMA/LTE/VoLTE Cisco/Nokia Packet Core node Troubleshooting/Config understanding In-depth understanding of Packet Core troubleshooting trace analysis call flows Preferred Experience on end user perception improvement The Skills You Bring: In-depth product knowledge of Nokia Cisco SPG and MME latest versions. Good understanding and experience on 3GPP standards and PS Core protocols. Hands on experience at Nokia/CISCO Packet Core Elements (SGSN/MME/GGSN) Knowledge of VOLTE/IMS related configuration in MME/GGSN/DNS Configuration knowledge of creation of OSPF, IP pool addition, OCS/DRA/PCRF definition, LAC Barring, CSFB, SRVCC, APN creation, traffic migration, TAI-DB management Sound level knowledge around 2G, LTE 5G. Understanding of Gb, Gr, Gi, Gn, IUPS, Gx, Gy, Gz, S1, S6a, S11, SGs, S10, Gi configuration integration. Proficient in DPI (Deep Packet Inspection configurations) Should be proficient with important PACO, their analysis improvement plans. Good understanding of Service Awareness and differentiated charging related concepts. Proficient in Paco nodes/technologies CUPS, F5 Server, Cloud. Why join Ericsson What happens once you apply Primary country and city: India (IN) || Jammu Req ID: 769822

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1.0 - 5.0 years

3 - 7 Lacs

Bengaluru

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Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution

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5.0 - 6.0 years

3 - 6 Lacs

Navi Mumbai

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Job Role: Network L3 Operate, Maintain, Manage, and Improve network infrastructure. Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. CCNA certified Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. 5-6 Yrs experience in the domain B.E / Btech.

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Position Requirements 10+ years of Enterprise Network infrastructure experience. 10+ years of large data center network handling experience (ACI/Nexus/Spine-Leaf VXLAN/EVPN Fabrics) Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained. Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure. Excellent interpersonal skills are needed to work with various levels of technical staff members. Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines. Work with internal customers in managing requests/changes/incidents for your areas of work. Work with global teams to provide support and complete IT projects. Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines. Self-motivated, constructive and positive attitude. Possess good understanding of infrastructure management processes; knowledge on ITIL framework. Skills: Expert level knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment. Good knowledge and experience on Routing, Switching, Wireless, load balancers, WAN optimizers, DNS, DHCP, VXLAN, EVPN. Good knowledge on automation / scripting and ability to automate repetitive tasks. Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS). Knowledge in working with SDWAN products (SilverPeak). Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands. Expert level Knowledge/experience on network device administration (Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless, Fiber optic skills, MPLS/WAN/LAN management) Expert level knowledge in working with various routing protocols such as BGP, OSPF. Hand-On experience working with a large Infoblox and Aruba ClearPass deployment. Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP. Recognize the importance of customer focus and/or of serving the needs of the end user. Productivity Tools: Word, Excel, PowerPoint & Visio. Certifications CCIE Preferred. CCNP is a must. Responsibilities Drive critical issue resolution/Break-Fix for P1/P2 issues. Manage existing and new networking solutions, including monitoring the network stability and uptime. Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required. Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process. Interact with various internal users in evaluating the needs and building a right solution to meet the requirements. Monitor event logs/alerts and services to be proactive in identifying potential issues. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: Network Data Admin Experience : 5-8 Years.

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8.0 - 10.0 years

22 - 27 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: Network Data Admin Experience : 8-10 Years.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: Network Implementation Experience : 5-8 Years.

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team

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