We are currently seeking a Routing and Switching - Network Engineering Advisor to join our team in Bangalore, Karntaka (IN-KA), India (IN). Role Responsibilities: Required skill - Juniper and Aruba Must have great experience on Routing & Switching & Wireless and Firewalls. Responsible for the Cisco ACI network architecture component(s) Must have Palo Alto Experience. Understand and support Data Centre Networks utilizing Cisco Application Centric Infrastructure and Nexus 9k platforms. Contribute to the development and performance of a migration plan from traditional data centre network designs to Cisco ACI. Integrate service appliances to Cisco ACI deployments to include Application Delivery Controllers and Firewalls. G0od understanding of Inter and Intra Tenant traffic flows, contracts Experience in L2 outs, L3 outs, VMM integration Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Looking to have strong knowledge of SDWAN (Hands-on) and Wireless Teaming with project managers, cross-functional technology and business teams to ensure successful projects Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Adaptive, communication, presentation and leadership skills Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Knowledge of Wireless, Nexus, SD-WAN Working knowledge of Networking products from Cisco, Dell & Extreme Networks Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment

Qualifications 6-10 years of extensive Security Experience with Checkpoint Firewalls, Juniper Networks Firewalls, Palo Alto Network Firewalls, Bluecoat Proxy, IPS/IDS. Strong troubleshooting skills over the Firewalls, Proxy and network infrastructure. Extensive Data Networking knowledge and an understanding of network security standards such as Firewall Rules, Security Zones, Multicast Data Feeds, Ultra Low Latency Network Architectures & Platforms. Proven influencing and relationship management skills Exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary Strong communication skills, including verbal and written skills Ability to work as part of a team with remote colleagues in other countries Fluency in English CCSE, PCNSE, JNCIS certifications will be greater advantages. Education Bachelor"™s degree/University degree or equivalent experience Key Responsibilities Firewall rules Management (creation/ modification/ deletion) by following Change management process. Participate in migration activities and provide troubleshooting support from Perimeter security standpoint. Identify issues, provide support for isolating problems, finding RCA. Willing to work on weekends for migration activities off business hours. Completing additional tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.

Minimum qualifications: Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience. Experience in network operations, systematic troubleshooting in IP and Optical environment. Experience in telecommunications at carrier scale working with optical network infrastructure, transmission systems, layer2/3 routers, data Services and DWDM. Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment. Experience with TCP/IP and network routing protocols (e.g., OSPF, IS-IS, BGP, MPLS) and infrastructure with optical network installation, maintenance, and operation. Preferred qualifications: Experience in one or more of the following disciplines: Layer 1 optical transmissions systems, layer 3 routing TCP/IP, wireless networking, network design, or operations. Experience with optical network installation, maintenance and operations for a network service provider or enterprise networks. Understanding of ISP network operations or experience in enterprise/IT network infrastructure support. Ability to use, understand, and navigate EMS and NMS systems to manage optical networks. Ability to employ troubleshooting methodology and creative problem-solving. About The Job As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world’s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google’s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning. Responsibilities Respond to network outages by providing a diagnosis of Layer 1 to Layer 3 network errors and initiate and complete network repairs. Use/Develop workflows and systems to diagnose optical Layer 1 and Layer 3 network issues to completion. Participate in 24/7 global team shift rotations. Provide remote support for field operations related to network repairs. Interface with customers communicating repair status and updates as needed. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... As part of this team, you will play a meaningful role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected. Performing expert level troubleshooting and debugging of both network and application system issues. Providing network technical assistance to external teams by communicating technical details to customer service centers, technical support organizations, and executive management teams during network events and major outages. Developing resolutions to complex problems that require the frequent use of creativity. Focusing on high availability, resiliency, security, efficiency, and operational supportability while meeting or exceeding the project schedule. Exercising judgment in selecting methods and techniques for obtaining results. Accountable for the project results, summarizing the project status and documentation. What We’re Looking For... You’ll need to have: Bachelor's or four or more years of experience. Six or more years of experience in network engineering (LAN/WAN), with a deep understanding of routing protocols (MPLS, BGP, OSPF) and LAN technologies. Troubleshooting Skills: Proven ability to troubleshoot complex network issues within a large enterprise environment. Excellent communication skills with the ability to articulate complex technical concepts to executives and stakeholders. Industry certifications such as CCNP, SASE Certification Self-motivated and forward-thinking Strong analytical and problem-solving skills, with the ability to work in a fast-paced, dynamic environment. Even Better If You Have Proficiency in SQL for database querying and manipulation. Experience with data visualization tools such as Grafana, Kibana, Tableau, or similar. Knowledge of programming language (Python) for data analysis. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

L2,L3 Protocol Testing _ Walk in_ Hyderabad_14th June Role: L2 & L3 Protocol test Engineer Experience: 4-8 years Required Technical Skill Set: L2: VLANs, xSTP, LACP, LLDP, VRRP, Mac learning, ARP, Q in QL3: OSPF, BGP, ISIS QOS Walk in Date: 14th June 25 Location: TCS- Deccan Park, (Deccan Park, 2S2 Zone)Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, Telangana 500081 Desired Competencies (Technical/Behavioral Competency) Experience in L2 & L3 Protocols testing Familiarity with traffic test equipment like ixia and Spirent. Ability to understand end to end regression testing work flow at technology area and platform/product level Having experience and capability in solving complex issues in testing. High quality debugging skills, ascertaining the reason for failure, distinguish between a SW bug or otherwise precisely. Test automation frameworks, tools and scripting languages is a must and preferably in Python, Robot framework. Strong analytical skills to debug and isolate problems. Aptitude to learn new technology quickly and adapt to new feature testing/new assignments faster. Excellent communication and presentation skills. Responsibilities include, test planning, test script execution, defect analysis & tracking, and script fixing and test reports. Good exposure in following technologies: Routing & switching architectures. L2: VLANs, xSTP, LACP, LLDP, VRRP, Mac learning, ARP, Q in Q L3: OSPF, BGP, ISIS QOS Firewalls & Policer ECMP & load balancing. Familiarity with traffic test equipment like ixia and Spirent.

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Network Administrator Network Engineer will be responsible to implement, maintain, and support client's network infrastructure. The candidate will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs. Responsibilities Palo Alto Firewall, Global Protect, Next Generation Threat protection features, Panorama Palo Alto Prisma Cloud (SSPM, CASB, SASE, DLP modules) Strong in Security concepts - VPN (IPSEC / SSL) Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) WAF technologies (Imperva) AWS Cloud - Basic Networking, VPNs, Direct Connect, WAF, Load Balancers Zscaler awareness (ZIA/ZPA) solutions Strong in TCP/IP concepts, HTTP, DNS, DHCP and general networking and infrastructure support protocols Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability, resource utilization, trending, capacity planning and reliability Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Liaise with vendors and other IT personnel for problem resolution Other Requirements Candidate should be willing to work in Night shift and Rotational Weekend On-call support. Candidate should have in-depth technical understanding and SME level knowledge in Security products Expert in Palo Alto solutions (NGFW, Prisma cloud, Global protect), Illumio and Imperva WAF Strong analytical and communication skill and ability to handle Client leadership in Technical and troubleshooting bridge calls Ability to work and support on Service management tools like Service Now. Experience in handling Incident management, Change management, problem management, adherence to SLAs, RCA etc. Qualifications Bachelor’s degree in Computer Science or related technology field preferred Minimum of 4 years of hands-on experience on Networking concepts and troubleshooting. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools CCNP or higher (CCIE and/or CISSP highly valued) Strong working knowledge of ITIL principles and ITSM Current understanding of industry trends and methodologies Outstanding verbal and written communication skills Show more Show less

Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for an Enterprise Technical Support Engineer-SaaS to join our SaaS Technical Support team in Trivandrum, Kerala, reporting to the senior manager of NOC & SaaS Support. In this role, you will provide technical assistance for Infoblox SaaS customers—responding to customer inquiries via phone, email, chat, and web; diagnosing and analyzing problems; working collaboratively with internal teams like Engineering; and providing workarounds and answers for customer issues and questions. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience. You’re the ideal candidate if you are a passionate learner who is eager to take on exciting new technologies, understand customer issues, and work relentlessly to find solutions. You are an independent, proactive, outside-the-box thinker who collaborates across teams and is driven by meeting deadlines and achieving results. What you’ll do: Provide remote technical support for Infoblox SaaS customers and partners Take ownership of customer issues and see problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues Provide prompt and accurate feedback to customers Write knowledge-based tech notes and articles Recommend new and existing solutions, which involves enhancing applications and systems functionality, features, and defect repairs Use your intuition and innovation to provide solutions and workarounds for customers Install and configure Infoblox products and third-party software for support lab testing purposes Collaborate with Engineering to fix product bugs and make product enhancements Support a 24x7x365 organization by working rotational shifts and taking on-call responsibilities What you’ll bring: 1+ years of experience in Technical Assistance Centre role for global customers Solid knowledge in TCP/IP and networking protocols Excellent verbal and written communication skills Excellent customer service skills Basic understanding of DNS and DHCP Basic knowledge in protocols such as VRRP, OSPF, and BGP Basic understanding of AWS, SaaS, PaaS, IaaS, and microservices Basic understanding of one or more operating systems (Microsoft/Linux) is desirable Ability to multitask in a high-pressure, fast-paced, fast-growth environment Willingness to relocate to Trivandrum Willingness to work in night shifts What success looks like: After six months, you will… Understand Infoblox SaaS product technologies and protocols Handle Infoblox customer issues Work closely with teams within Support and Engineering to resolve customer-related issues After about a year, you will… Have proficient knowledge of Infoblox SaaS product technologies and protocols Handle service-impacting customer issues to closure We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team.

As a member of the Network Team within Oracle’s Cloud Infrastructure (OCI) organization, you will play a key role in delivering reliable and secure connectivity solutions for our customers. You'll be working closely with OCI customers to resolve complex network challenges, ensuring they can run their cloud services smoothly and without disruption, ultimately supporting the seamless operation of their businesses. Overview The Oracle Cloud Infrastructure team is developed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an elite engineering center with the laser focus on excellence. Oracle’s extensive customer base is looking for rock solid cloud solutions that provide the same reliability and effectiveness that they have come to expect from Oracle. As a trusted Enterprise vendor, Oracle provides highly cost-effective compute, storage, & PaaS Cloud solutions to its customer base. We are specifically looking for Technical Engineer(s) to join our group, who are customer-focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales support; assisting customers to solve and resolve issues they face while using our Cloud services. You will take an active role in the definition and evolution of standard practices and procedures. Work is non-routine and very complex, involving the application of advanced technical/business skills in Network management and troubleshooting Experience Interpersonal: Good written and verbal English communication skills Effectively communicate with people on both a technical and non-technical level Ability to work with a global, remote workforce Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided A focus on customer service / satisfaction. Technical: Bachelor’s degree, in Computer Science, MIS or related field 2+ years’ experience in Infrastructure or related field Experience supporting network and network security technologies, including: Protocols such as BGP/OSPF/IS-IS, TCP, IPv4, IPv6, VxLAN, DNS, DHCP, MPLS, SSL SDWAN Routers and switches such as Cisco Nexus, Juniper MX, and Arista Firewalls such as Fortinet, Juniper, and Palo Alto Load balancers such as F5 In-depth knowledge of routing and switching Experience performing regular capacity management functions for network and security components Demonstrated ability to quickly troubleshoot network and network security problems to root cause, to restore service and to identify long term corrective and preventative actions Work jointly with automation and monitoring teams to develop service-based monitoring metrics for security and routing functions Preferred Skills CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent Technical understanding and practical application of network protocols and technology VPN – IPSEC and SSL Firewalls and load balancers, security policy management Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc. Technical understanding and practical application of security support Technical understanding and practical application of DevOps Continuous Integration / Continuous Delivery & Deployment Tools Network as Code strategy Familiarity of IaaS/PaaS/SaaS infrastructure/environments Integration technologies (APIs) Scripting experience in Ansible, Python, others Location & Schedule The position is based in Bangalore/Hyderabad/Noida -India.You are entitled to work on shifts with weekends other than Saturday and Sunday. You should be willing to support on national holidays and public holidays. And most importantly should be open to any Shift. This is a fulltime, permanent position. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, after a conditional offer has been extended. Employer Description An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC2 Responsibilities We are looking for an experienced network support engineer with a strong technical background to help us transform the OCI network. As a Network Engineer, you will be responsible for the delivery and operation of critical customers connectivity services. You will work with peers, management, and project managers to deliver solutions, maintain network services, and provide escalation support for the Escalations team. You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver. You should be comfortable taking on new challenges that develop your skills. Have a data-driven mindset/passion Enable Oracle support to resolve customer issues through sharing best practices, training, tooling and directly resolving escalations. Build and maintain excellent relationships with customers and achieve the highest level of customer satisfaction. Act on behalf of the customer as their cloud support(technical) team, partnering with engineering, platform operations, and customer service teams to restore customer availability Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way of incident (Service Ticket) lifecycle Focus on support/incidents & issues. Document key learnings and other relevant details as part of the support you provide. Continually improve skills through work experience and training(s) Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems Identify opportunities to automate responses to common operational problems and requests Ensure compliance, configuration and data quality levels are maintained Work with internal stakeholders, external network, and security vendors Document work instructions or procedures

Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network data center systems storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Roles & Responsibilities: Job Description (Main Activities / Duties): Up to Level 2 Support for the Bosch infrastructure services with a focus on SD-WAN, our Global Backbone, as well as our central hubs in core locations worldwide. Build up and maintain monitoring & logging tools. Monitor performance, availability, and overall health of the network. Document and log issues and resolution steps. Acting in the operation of global IT services, solving problems, incidents, configurations, alerts, service requests and monitoring related to network services and solutions in Bosch datacenter networks worldwide and together with engineering teams, partners, and vendors. Escalate issues to the appropriate teams. Availability to work in shift hours, including weekends and holidays. Support projects like the rollout and implementation of the SD-WAN stack at Bosch locations. Work closely with Service Managers, Operation Managers and Engineering teams on opportunities for improvement. Work and collaborate on an international team operating, supporting, monitoring, implementing, replacing, extending, upgrading, and optimizing network solutions globally. Executing and optimizing operational processes, reviewing procedures and documents related to monitoring, supporting, and operating of the network solutions and technologies. Required skills: Qualification: Degree in Computer Science, Network Analyst or equivalent Knowledge in networking technologies (e.g. OSPF, BGP, MPLS, QoS) Knowledge in VPN technologies (e.g. IPSec, SSL, DMVPN, GetVPN) Knowledge in SDWAN technologies and products (preferably Cisco Viptela) Broad knowledge in basic network and security concepts and implementations (NAT, DNS, Proxies, Load balancers, ACLs, etc.) Experience with major hard- and software platforms from Cisco (IOS, NX-OS) Preferrable: Fundamental Knowledge in software-driven networking (Python, Ansible, CI/CD, GIT) Language: English. Previous experience in implementation, operation, monitoring and support of network technologies and solutions. Knowledge in configuration and administration of network solutions and equipment, further networking protocols (IPsec, spanning-tree, mac, ARP…) as well Cisco ACI technology are welcomed. Experienced in network environments for support in troubleshooting, scalability issues, automation, and operation. Desirable knowledge in scripting (PowerShell, VBA, etc.) and programming languages (Phyton, Ansible, SQL, etc.). Knowledge of virtualization technologies (on premises and in the cloud) Previous experience working Monitoring and Operation of IT Infrastructure (cloud and on-premises) Certifications will be a differentiator (i.e. CISCO, ITIL, CCNA,etc) Personal Profile: Initiative, dynamism, empathy, proactivity in proposing process improvements or problem solutions, organized, teamwork and collaboration, commitment (with the team, with tasks, deliveries, deadlines, schedules) are the main desired characteristics. Assertive communication, good English language proficiency for interaction with international teams and answering calls from customers from different countries. Qualifications BE/ B Tech or Equivalent

Req ID: 126465 Remote Position: No Region: Asia Country: India State/Province: Chennai City: Guindy, Chennai General Overview Functional Area: Engineering Career Stream: Design - Software Engineering SAP Short Name: ENG-ENG-DSE Job Level: Level 07 IC/MGR: Individual Contributor Direct/Indirect Indicator: Indirect Summary The Engineer, Software develops, debugs, tests, deploys and supports code to be deployed in systems/products/equipment for various applications. They write, debug, maintain, and test software in various common languages and for software at various levels in the hierarchy (from Firmware to Application). Software creation follows an agreed to development process (such as Agile, Scrum, etc.) and complies with the product life cycle development (phase/gate deliverables). The Engineer, Software works in cross functional teams with other designers, customers, manufacturing engineering and project leadership to ensure robust and high quality product development. Enhance designs with feedback from reviews in areas such as manufacturing, test, supply chain, reliability, industrial design and simulations. Detailed Description Role: Individual Contributor in Networking NW Stack: L2, L3 (Routing Protocols - OSPF, BGP etc), MPLS, VXLAN, QOS Management: SNMP, Netconf/Yang, REST, CLI, gNMI, gRPC System Features: Platform Bringup (Including implementing linux Device drivers), Stacking, High Availability etc, Programming Language: Rich experience in C, C++, Python, GoLang languages NOS: Experience in NOS development/sustenance. SONIC NOS experience (will be an added advantage) ASICS/NPU: [Must-have] Good working experience with Broadcom - XGS/DNX family of Devices [Optional] Marvell - Innovium/Prestera Family of devices Project: SDK/NOS area of work at Chennai Facility Skills: Strong inter-working skills Good Communication skills Ability to inter-work with other functional-teams and Customer Facing team. Knowledge/Skills/Competencies Programming Language: Rich experience in C, C++, Python, GoLang languages NOS: Experience in NOS development/sustenance. SONIC NOS experience (will be an added advantage) NW Stack: L2, L3 (Routing Protocols - OSPF, BGP etc), MPLS, VXLAN, QOS Physical Demands Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Occasional travel may be required. Typical Experience 2 to 6 years Typical Education Bachelor degree or consideration of an equivalent combination of education and experience. Educational Requirements may vary by Geography Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. Company Overview Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. Show more Show less

Req ID: 326919 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Routing and Switching - Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must have great experience on Routing & Switching, Wireless (Cisco & Aruba) Vendors supported - Cisco, Aruba Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Working knowledge of Networking products from Cisco, Aruba Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 8+ years of experience on managing LAN & WAN & Wireless Infrastructures Vendor experience to include - Cisco, Aruba Adaptive, communication, presentation, and leadership skills Strict adherence to defined policies, processes and procedures Responsible for NW services improvement and operational task improvement Responsible to carry out the troubleshooting on Networks and Appliances Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined. Manage shifts and take-up escalations on daily issues handled / escalated in the form of Daily reports. Management of Network & appliances Ensure earlier resolution to the issues to meet SLA Ensure hardening & patching of devices meet compliance standardsFollowing up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes Work on the Service request and Incidents Scope and device relation with load analysis About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Profile: Network Engineer Experience: 2 To 5 Years Requirement: CCNA Certified, Inhand experience in Dell Switches, Cisco Switches, LAN, WAN, Infrastructure, Firewall-forty gate, Wireless (Wifi-Devices), Virtualization, VMware (XCPNG), etc Location: Noida Sector 63 (Work From Office) Website: www.i2k2.com Organization: i2k2 Networks Pvt Ltd. Shift: Rotational Email i'd: Nidhi@i2k2.com Interview Rounds:2 Mode Of The Interview: Virtual / F2F JOB DESCRIPTION: BS preferred or equivalent work experience. Generally, 3 to 4 years work experience in a related discipline. CCNP Certification preferred. Advanced knowledge of routing protocols such as BGP and OSPF 2. Advanced knowledge of layer 3 and layer 2 switching, spanning-tree protocols, ARP, port-channel, DHCP. Hardware hands-on and knowledge – Cisco Nexus 5K, 7K, 9Ks, FEX 2K, Cisco 3900 routers, Cisco CRS/Company, Juniper MX960, Cisco ASR 1K/9K routers. Working knowledge of VMWare/xcp-ng deployment and implementation Working knowledge of Network Function Virtualization (NFV), Software Defined Network (SDN). Experience with Linux, scripting and OpenStack administration is preferred. Any network scripting and automation experience is preferred. Advanced knowledge of MPLS and WAN technologies, L2 & L3 VPN. Network documentation and Visio skills Basic level of project management skills Should be able to multitask or work on multiple projects concurrently Good communication and ability to work with multiple groups Responsibilities: Build new DMZs for the new applications being hosted in the network data center – Includes, configure VLANs, update routing, configure load balancers and interact with firewalls for complete DMZ build outs. Modify DMZ's as per the customer requests – For example adding new VLANs, adding IPv6 support, changing SSL certificates on the load balancers. Application migration requiring network layer2 and layer3 updates to the transport switching and routing infrastructure in spine-leaf fabric configurations. Upgrade software code on the transport network elements (load balancers, routers, and switches) with minimal customer downtime. Bring up new routers, switches and load balancers in the Telecommunication network data center according to the defined network standards and best practices. Verify that all these elements correctly comply with the network management systems and various network monitoring platforms. Troubleshoot any issues in the network for services affected in the data center and provide technical support and guidance to Design, Engineering, and Operations teams. Engineering & Operations support prior to network ready as well as post-deployment. Configuration development, standardization, and auditing support. Manage good vendor relationship for effective and on time deliverables. Company Profile: i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in: o Managed IT Services o Dedicated Web Servers Hosting o Cloud Solutions o Email Solutions o Enterprise Services o Round the clock Technical Support www.i2k2.com Nidhi@i2k2.com Job Type: Full-time Pay: ₹240,000.00 - ₹360,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Application Question(s): What's your Notice Period ? What's your Current Salary ? What's your Expected Salary ? Work Location: In person

Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 8-15 years of relevant in IP Domain

Noida,Uttar Pradesh,India Job ID 768079 Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

Key Responsibilities: Provide Level 1 support for desktops, laptops, VoIP phones (including IP phones), and network devices. Perform OS installation, updates, patching, and basic configuration. Configure and troubleshoot IP-based devices such as printers, surveillance cameras, and VoIP systems. Basic network configuration, including IP addressing, subnetting, VLANs, and Wi-Fi. Monitor and support LAN/WAN infrastructure and escalate complex issues to senior engineers. Assist with Active Directory user management – password resets, account creation, permissions. Provide hands-on support for office hardware including printers, projectors, docking stations, routers/switches. Maintain asset inventory and documentation of IT systems and support activities. Support server room activities including racking, cabling, and routine hardware checks. Coordinate with vendors for warranty support or hardware replacements. Set up and configure email accounts (Outlook, webmail). Maintain antivirus and endpoint security systems across devices. CCTV/IP camera setup, monitoring, and basic troubleshooting. Learn and support backup and restore operations for user data. Required Skills and Knowledge: Basic knowledge of IP addressing, DHCP, DNS, and network troubleshooting. Familiarity with VLANs, switches, and routers (basic configuration). Hands-on experience with Windows 10/11 (Linux will be a plus). Knowledge of cabling standards and RJ45 connector. Basic understanding of Windows Server 2016/2019/2022 (Linux will be a plus). Understand and troubleshoot using the OSI Model layers (e.g., physical layer, network layer). Understanding of OSI layers and their role in networking. Experience in installing/configuring desktops, laptops, and peripherals. Awareness of IT security best practices (e.g., antivirus, patching). Knowledge of routing protocols (Static and Dynamic such as RIP, OSPF, EIGRP); having these skills will be a plus. Job Types: Full-time, Permanent Pay: ₹10,014.72 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Work Location: In person

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network and support independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP NSE 5 certified or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Indore, Madhya Pradesh, India Qualification : Deploying various Open-Source Network Security Solutions Integrate relevant components. Performance Optimization and Optimization of Rules set. Event driven process flow and actions – customization of IPC and enrichments. System Engineering for reliability and system performance improvement Research on new approaches and IP creation. Skills Required : IP Networks, Linux Internals, Scripting, LUA, Event Driven Scripting, YARA, SIGMA Role : Rich Experience in working on Network Security Products such as IDS / IPS, Next Generation Firewall, Experience of as product Development / Solution Engineering Experience in working on IP networking, IP networking Protocols, Computer System internals, IPCs. Good understanding and knowledge of TCP/IP networking: Including L2/L3/L4/L7 protocols (SIP, RTP, SMTP, HTTP, POP3, FTP, STP, VLAN, VTP, TCP/IP, BGP, OSPF, GTP, GRE,DHCP, DNS, FTP, HTTP/S and SNMP) Strong Understanding of PCAP, DPI (Deep Packet Inspection) Deployment and performance optimization of– Suricata / SNORT/ Zeek. Creating and adopting Rules for IDS/IPS, Experience in working large networks ~ 10G/100G/400G. Network Clustering, Parallel processing, Virtual Appliances, Working on Linux, Cloud Environment, Network Processing Cards (NICs), Parallel processing, Off-loading, Accelerations Qualifications Postgraduate in Com Sc. Engineering with specialization in IP Networking Programming Skills in C/C++, Python Operating Systems: Linux Experience: 4-6 years. Experience : 4 to 6 years Job Reference Number : 11592

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : Hybrid Working

Network Experience : 8 -10 Years. NP : IMM/ 15 Day/ 1 month but nego. Routing : Candidate should be excellent in Routing Concepts and hands on knowledege OSPF , BGP , EIGRP, Static , Default ( There can be combination , OSPF/ EIGRP + BGP + Static Routing ) Candidate should be excellent at Troubleshooting scenarios . Candidate should have understanding in designing of the Network.( Basics not very advance) In Above Technologies Cisco , Extreme is Preferred , however if concepts are good, we can take a call. Preferably SDWAN Experience. ( OEM , FortiGate Preferred ) / at least a good understanding. Switching Candidate should be excellent at Swicting Concepts and hands on knowledge) Vlan Tagging Etherchannel L2 Swicthing L3 Switching VTP VPC HSRP/ VRRP BPDU, Root Switch election process and related .. All concepts Candidate should be have an excellent knowledge on above topics. ( OEM , Cisco and Extreme Switches ) preffered Wireless Technologies Candidate should be excellent at Swicting Concepts and hands on knowledge) Excellent understanding on Wireless Technologies ( OEM Aruba , However , Cisco , Rukkus etc ) End to End Communication Authentication and Authorization Access Point Integration Access Points Firmaware Upgrades SSID Vlan Integration Port Bundling ( Etherchannel ) VRRP, HSRP , VPC Wireless Bands and related knowledge NAC and Switch Level Configuration Candidate should good at Troubleshooting scenarios. Security Related Basics Candidate should have basic knowledge about Firewalls ( Preferably Fortigate , Palo Alto , Cisco ACS ), Don’t go for Sonicwall/ Sofos experience as they are generally small and don’t guarantee a good firewall experience) Firewall Placement in the network ( Architecture ) Firewall Architecture Nating Candidate should be able to answer basic traffic flow IPSEC Concepts in detail WAF Concepts basics. Proxy Basic ( Packet flow again ) NAC Firewall Switchover Operational Experience Must.. 1 .Candidate should have some experience in planning and executing replacements of Router, Switches , Access Points etc) 2. Candidate should be good at three tier architecture and related concepts and hands on experience 3. Candidate should have SLA and Change Managements concepts . 4. Candidate should have a experience on Enterprise Network which is ad added advantage Show more Show less

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties.

Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working

Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network data center systems storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type : On-site Working

Senior Associate Networking Technical Services Systems Integration Specialist Your day at NTT DATA The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This role works towards associate to professional level certification, whilst at the same time developing business knowledge. What you'll be doing Key Responsibilities: Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle Takes responsibility for problem resolution and troubleshooting during project lifecycle Escalates complex problems to the relevant third parties. Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover Compiles and maintains project administration (Time Capture and feedback to stakeholders) Conducts elementary presentations within the customer's organization. Expected to take leadership from senior resources on relevant technologies according to specialization and best practice. Performs any other related task as required. Knowledge and Attributes: Developing fundamental project and administration ability. Developing understanding and appreciation of technical design principles and compute layers. Ability to develop an understanding of fundamental project and administration processes. Display a strong learning orientation. Good verbal communication skills. Demonstrate a client service orientation. Hands-on proactive in approach. Academic Qualification and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or a related field. Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc. Required Experience: Moderate level of work experience in technical implementation engineering, specific to Networking technologies. Moderate level of experience engaging with clients and conducting presentations. Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers. Moderate level of experience in diagnosis and troubleshooting.