Join Us At Vodafone, we're not just shaping the future of connectivity for our customers - we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. About VOIS: VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India: In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. What you'll do Responsible for the execution of detailed test plans, test cases and test scripts in the E2E Telecom domain in a Telco environment across Mobile, Fixed Line & BRM Execute test scripts and report the progress in specified tools or trackers Identify and raise defects using the agreed methodology and tools Inform the test lead, test manager and non- functional test lead of any issues that may affect the schedule, budget, or quality of the product or the testing process. Record problems and issues in accordance with the project's problem and issue management plans. Uses the agreed Test Tools and Environments to produce all test deliverables, results and defects. Work with the application team to resolve any issues that arise out of the testing process. Participate in the release control process (when the application is transferred from the build team to the test team) to ensure that solutions meet business requirements. Validate product fixes Ensures quality and accuracy of the test deliverables execution and results are maintained through to software release. Delivers support to the analysis, design and test phase for the new functionalities required Who you are Good Communication skills Minimum 3 years in Telco Digital/ Online & Retail Applications (ORPOS, ORCO, ORBO, ORSIM, ORMS) , Oracle Stack Applications (Siebel, OSM, ASAP, FMW, BRM) across the full SDLC in Telco BSS/OSS environments across Mobile, Fixed Line & BRM In depth software quality assurance experience including defect management for the Application based on Digital Platforms (Web & App) , Retail Stack (ORPOS, ORCO, ORBO, ORSIM, ORMS) , Oracle Siebel (CRM, BRM, OSM) , Middleware Suite (FMW, TIL Understand Telecom architecture and different order types Good understanding of Product catalogue Ability to analyse Product Catalogue rules and Evaluate test conditions Experience with Test Tools (HP-Mercury Quality Centre / JIRA preferably) Good hands-on experience in Digital Channels, Retail Channel, Siebel CRM, OSM, FMW & BRM and aware of Telecom Order Provisioning for different order types Hands On experience on Unix, SQL Basic understanding of network provisioning Experience of Functional testing including System, Integration, Regression testing as well as data migration Strong QA and Testing industry knowledge Experience working with virtual teams situated across multiple geographies Excellent defect management & tracking skills, QC VOIS Equal Opportunity Employer Commitment India: VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we'll be in touch! Not a perfect fit Worried that you don't meet all the desired criteria exactly At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's in it for you Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance. Together we can.
