6 Osc Jobs

The Global Sales and Consulting Operations (GSCO) central team is dedicated to providing training, business, contract support, and communications on the Sales Systems and Tools used by Sales and Consulting globally. As a GSCO Business Analyst, your primary responsibility will be to offer support to Oracle's Sales Organization through chat and incident support using Oracle's Service Cloud product. Reporting to the GSCO Team Lead, you will be tasked with delivering high-quality and responsive support to Oracle's Global Sales and Consulting teams. Your role will involve a diverse range of responsibilities that require independent judgment and a commitment to exceptional customer service. Some of your key responsibilities will include: - Providing chat and email support to address user problems through proactive troubleshooting - Adhering to predefined support procedures and policies - Mastering the use of support channels, processes, and tools - Identifying and reporting partner/user issues and feedback through appropriate channels - Identifying opportunities to optimize processes and tools to enhance internal efficiency, resolution rate, and customer satisfaction - Effectively escalating issues with clear communication - Collaborating with cross-functional teams and escalating support requests when necessary - Ensuring Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met - Engaging with other lines of businesses and third parties, such as business practices and legal departments - Resolving customer complaints and escalations in a timely manner, including providing corrective actions - Undertaking administrative responsibilities as required - Supporting new process and policy roll-outs - Participating in other projects as needed To excel in this role, you should possess the following skills and qualifications: - A graduate in any discipline - Experience in sales support handling chats and emails - Strong knowledge in one of the specified tools (Front Office: OSC, SPA, SMC, Back Office: CPQ, DAS, QRS) and Process (Cloud, UCM) - Excellent written communication skills in English for email and chat support channels - Strong analytical, problem-solving, and troubleshooting skills, along with interpersonal skills - Attention to detail and the ability to handle a large volume of work quickly and independently - Collaborative mindset and proactive approach to process improvements - Willingness to work in a 24*7 environment, including holidays - Proficient in PC skills, particularly in Word and Excel - Team player with exceptional interpersonal skills and a forward-looking attitude - Open to feedback and ideas - Ability to interpret, articulate, and advise sales on potential objections to policies and commercial terms - Proactive analysis and recommendation for complex contract scenarios - Ability to handle challenging support requests promptly - Desire to deliver excellent customer service to internal customers - Ability to work independently in a dynamic environment with a positive and results-oriented attitude Please note that this role requires willingness to work night shifts and weekends. If you meet the qualifications and are ready to contribute to Oracle's Sales Organization, we encourage you to apply for this exciting opportunity.,

CX-OSC and CPQ techno-functional analyst1 Job TitleOracle OSC Developer Secondary Skill- Oracle CPQ Experience Required3-4 Years Key Responsibilities: Configure Oracle OSC/CPQ modules including Product Configuration, Pricing, and Quote processes. Develop and maintain BML (BigMachines Language) scripts, Commerce Rules, and Document Engine templates. Collaborate with cross-functional teams (Sales, IT, Product) to gather requirements and deliver CPQ solutions. Support existing CPQ implementation by resolving bugs, performance tuning, and deploying enhancements. Integrate Oracle CPQ with external systems (e.g., CRM) using REST/SOAP APIs. Assist in UAT, documentation, and training for end users and business stakeholders. Ensure adherence to best practices, coding standards, and documentation. Groovy Scripting Territory Management Required Skills & Qualifications: 3-4 Years of hands-on experience with Oracle OSC/CPQ (BigMachines). Strong knowledge of groovy scripting, BML, Commerce Processes, Configuration Rules, and Document Engine. Experience with integration technologies (REST, SOAP, Middleware platforms). Understanding of sales Opportunity Management, Territory Management, quoting processes and pricing models. Good analytical and problem-solving skills. Strong communication and teamwork abilities. Preferred Qualifications: Oracle OSC certification(s) Oracle CPQ certification(s) (optional but a plus). Exposure to CRM platforms- Oracle CX.

As a Lead Analog Validation Engineer, you should have a minimum of 7 years of experience and hold a Bachelors or Masters degree in Electronics or Electronics & Communication. Your expertise should include a strong understanding of electrical circuit analysis, design, and test fundamentals. You must be proficient in automating Analog Characterization Setups using Labview and Test Stand, and have strong debugging and problem-solving skills. Your responsibilities will include bringing up Silicon & Analog Validation Platforms for new ASIC/SoC designs, developing bench characterization test methodologies for various Analog IPs such as ADC, DAC, PLL, USB, VREG, OSC, DDR, LOW POWER, and IO PADs. You will also be required to develop automated code to control test equipment and generate required PVT electrical parameters. Additionally, you should possess expertise in using test & measurement equipment for Analog Validation, PVT characterization of Analog IPs, and have experience in Multilayer Board design, testing, integration, and Signal Integrity issues. Knowledge of C programming is essential for this role. Strong leadership and planning skills are crucial as you will be expected to deliver timely results in lead positions. You will work closely with cross-functional teams including marketing, systems, design, test, and project management to support the successful launch of new products. Your ability to communicate effectively with individuals from diverse backgrounds and strong team-building skills are essential for this role. Your motivation and energy to tackle bench characterization challenges on stand-alone/automated setups will be key to success in this position.,

The ideal candidate for this position should have at least 7+ years of experience in the field. The location for this role includes Bangalore, Delhi NCR, and Hyderabad with 8-10 openings available. The preferred education qualifications are BE/B.Tech./MS/M.Tech. in Electronics or Electronics & Communication. **Required Basic Qualification & Skills:** - Strong understanding of electrical circuit analysis, design, and test fundamentals - Automation of Analog Characterization Setups using Labview and Test Stand - Strong debugging and problem-solving skills - Experience in bring up of Silicon & Analog Validation Platforms - Proficiency in C programming - Leadership and planning skills for timely results delivery **Additional Preferred Qualifications:** - Expertise in using test & measurement equipment for Analog Validation - PVT characterization experience of Analog IPs like ADC, DAC, PLL, USB, VREG, OSC, DDR, LOW POWER, and IO PADs - Good debugging exposure and root cause analysis for new analog designs - Knowledge of Multilayer Board design, testing, integration, and Signal Integrity issues - Experience with LabVIEW and Test Stand automation software - Working experience in a lab environment **Primary and Secondary Responsibilities:** - Develop unique bench characterization test methodologies for Analog IPs - Write automated code for controlling test equipment during data collection and processing - Perform Design Evaluation and Bench Characterization for Analog IPs - Provide requirements and review schematics for circuit board development **Other Complex Tasks:** - Provide customer application note support by generating characterization data - Collaborate with cross-functional teams for successful product launches **Team and People Skills:** - Strong team-building skills and effective communication abilities are essential for this role.,

No of years experience5+ yrsDetailed Job descriptionExcellent knowledge of Relational Databases (esp). In depth knowledge in Product Configuration Rules, Commerce Process, Document Engine and Pricing functionality of Oracle Big Machines CPQ Cloud Strong in BML and BMQL code to cover complex business use-cases. Knowledge of the BOM Mappings and System Configuration Integration experience of Oracle CPQ with CRM/ERP like OSC, Salesforce, EBS, JDE, etc., and other 3rd party applications. Strong knowledge of Object Oriented Analysis and Design. Proficiency in developing and maintaining shell scripts programming in PL/SQLMandatory Skills(2-3)ONLYRelational Databases (esp).Oracle Big Machines CPQ CloudGood to Have SkillsProficiency in developing and maintaining shell scripts programming in PL/SQL.; Object Oriented Analysis and DesignOracle CPQ with CRM/ERP like OSC, Salesforce, EBS, JDE, etc.,

Responsibilities: * Manage quote-to-cash process using Oracle CPQ with BML remote integration. * Collaborate on sales strategies, implement OCS and CRM integrations.