Senior Customer Support Representative Mind map IT Solutions

2.0 - 6.0 years

0 Lacs

punjab

On-site

Role Overview: As a Technical Support Executive, your primary responsibility will be assisting US customers with OS upgrade failures, product activation errors, and license management. You will play a crucial role in guiding users through Windows installation and activation steps, resolving update loop errors, BSOD, and compatibility issues, as well as providing assistance with digital license transfers and key validations. Key Responsibilities: - Guide users through Windows installation and activation steps. - Help resolve update loop errors, BSOD, and compatibility issues. - Provide assistance with digital license transfers and key validations. Qualifications Required: - Experience handlin...

Posted 3 days ago

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linux Admin-Mumbai-Turbhe PES Hr Services

4.0 - 8.0 years

2 - 7 Lacs

navi mumbai

Work from Office

• Work with project teams for activities such as new server build, OS upgrades, migrations etc •Automation of tasks using Shell / Perl scripting •Hardware troubleshooting & Vendor coordination •Work on the service improvement programs Required Candidate profile Exp:4+Years loc: Mumbai-Turbhe np:30 Days ankitapisal@peshr.com/9004076848

Posted 2 weeks ago

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Network Security Engineer Rackspace Technology

5.0 - 9.0 years

0 Lacs

haryana

On-site

Role Overview: As a Network Security Engineer III working remotely, you will be responsible for supporting a large-scale Firewall Migration Project involving the transition of firewalls from Cisco ASA to Cisco Firepower and Palo Alto Next-Gen Firewalls. You will collaborate closely with technical leads to execute migration activities, validate configurations, and provide post-migration troubleshooting support. Key Responsibilities: - Participating in the migration and configuration conversion of Cisco ASA to Palo Alto (1410 VSYS, 1410 Single Tenant & VM-Series) and Cisco Firepower with ASA Code or FTD. - Configuring and validating NAT policies (Static, Dynamic), Site-to-Site VPNs, Client-to-...

Posted 1 month ago

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Active Directory & Desktop Support NuStar Technologies

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You should have experience in supporting end user computing, including hands-on experience in Windows Server Administration, Active Directory, and Group Policy Management. It is essential that you have worked in networking, servers, client support, cloud technologies, and architecting solutions beyond just configuring them, but also understanding how to use them effectively. Your responsibilities will mostly involve designing, building, testing, and implementing modern workplace technologies in an enterprise environment. Collaboration with service delivery and other IT teams will be crucial to deliver high-quality solutions with proper documentation. You must have clear procedures and work i...

Posted 1 month ago

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Senior Customer Support Representative Mind map IT Solutions

2.0 - 6.0 years

0 Lacs

punjab

On-site

Job Description: You are required to be a Technical Support Executive assisting customers based in the US with issues related to OS upgrade failures, product activation errors, and license management. Your main responsibilities will include guiding users through Windows installation and activation processes, resolving update loop errors, BSOD, and compatibility issues, as well as providing support with digital license transfers and key validations. Requirements: The ideal candidate should have experience in handling Windows-related support issues, possess fluency in English, and have the ability to explain technical steps clearly. It is preferred to have prior experience in IT helpdesk or BP...

Posted 2 months ago

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