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7.0 - 15.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As an Operations Lead at our prestigious client located in Navi Mumbai (Belapur), you will be responsible for overseeing Data Center operations, including managing various domains such as Database, OS, Middleware, and Network. Your primary objective will be to ensure the smooth functioning of hardware and software components in data centers for production, staging, and disaster recovery setups. Your key responsibilities will include coordinating with vendors for one-off activities and troubleshooting, collaborating with the System Admin team for 24x7 support, and being accountable for all customer escalations and resolutions. You will also be required to study and review risk plans, proactively suggest risk mitigation strategies, engage stakeholders, review shift handovers and checklists, and submit Root Cause Analyses (RCAs) to customers. Additionally, you will need to work with leads on new Service Improvement Plans (SIPs) and automations, demonstrate a strong understanding of ITIL/ITSM practices, conduct management review meetings to ensure operational excellence, manage transitions from customers, mentor team members, and collaborate with various units across the company to ensure project success. Your role will also involve coordinating with domain leads, Delivery Integrators, Solution Architects, and Service Operations Integrators to deliver value to customers through proposals, solutions, designs, and architecture. You will be expected to positively influence customer perception, monitor the company's delivery performance from the customer's perspective, and uphold the company's brand image. Furthermore, you will play a crucial role in relationship management, driving account farming, and contributing to the overall success of the organization. With 7-15 years of experience in Data Center operations and a background in BE/B.Tech/MCA/M.Tech, you will be well-positioned to excel in this dynamic and challenging role.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As an IT Operations Manager at Arcesium, a global financial technology firm, you will be an integral part of the Corporate Technology team based in Gurugram. Your role will involve collaborating with Specialists to oversee all operational activities related to IT Operations across multiple office spaces. You will work closely with key stakeholders across geographies to ensure operational efficiency and adherence to defined processes and Service Level Agreements. Your responsibilities will include supervising and managing a team of Specialists to ensure the optimal quality and service delivery that meets Service Level Agreements. You will need to demonstrate proficiency in operations procedures, maintain effective communication, and establish performance metrics for processes and team members. Additionally, you will foster productive working relationships within the team, boost morale and productivity, and provide guidance on operational matters. As an IT Operations Manager, you will be accountable for monitoring end-user compute infrastructure, resolving system issues, overseeing installations, upgrades, and configurations of hardware and software, evaluating system performance, and recommending enhancements. You will also handle escalated issues, offer support and guidance to stakeholders, and collaborate with various departments to address operational challenges. In addition to managing day-to-day operations, you will lead and oversee projects by setting timelines, defining deliverables, and aligning them with business objectives. This includes analyzing reports and data to evaluate productivity levels, identifying areas for improvement, developing custom reports to monitor operational metrics, and supervising key initiatives such as user migrations, upgrades, and audits. You will coordinate cross-functional teams, monitor progress, mitigate risks, and ensure successful project completion within set parameters. The ideal candidate for this role should have more than five years of experience, preferably in a technology or financial firm. Essential skills include excellent computer proficiency, organizational abilities, and proven experience as an IT Operations Manager. Experience in project management for enterprise product implementation is crucial, along with expertise in system and application installations, configuration, and analysis, as well as a solid understanding of policy, planning, and strategy. Moreover, candidates should possess knowledge of Windows and Cloud platforms like Azure, experience in designing and implementing technical infrastructure, proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching, and familiarity with Azure infrastructure components. Leadership and team management skills are essential, along with the ability to motivate and develop high-performing teams. Relevant certifications such as Microsoft Certified: Azure Administrator Associate or Cisco Certified Network Associate are advantageous. Strong communication, leadership, organizational, and problem-solving skills are required for this role. The ideal candidate should be a self-starter with a structured and action-oriented approach, a sense of urgency, and the ability to meet deadlines. Additionally, the candidate should excel in handling multiple projects simultaneously, making important strategic decisions, and overseeing inventory requirements and hardware purchases at regular intervals.,
Posted 2 weeks ago
4.0 - 6.0 years
6 - 13 Lacs
chennai
Work from Office
ROLE AND RESPONSIBILITIES The Level 2 IT/OT Engineer executes assigned work orders, including support tickets and project tasks to meet Managed Security Services Provider (MSSP) and other contractually defined obligations for new and existing customer facilities. This role will perform routine and scheduled maintenance and support tasks, work break/fix and other trouble and support tickets, act as a subject matter expert for programs and products offered, and respond to other emergent conditions across the fleet. Candidates must possess a strong understanding of and direct experience with concepts and best practices related to IT/OT systems.This is an opportunity to be part of a world-class team operating at the nexus of two of the most exciting and fastest-growing sectors in renewable energy today: SCADA IT/OT and mission-critical software. Work Location : Chennai Notice period : Immediate Experience : 4 to 6 years Shift : UK Shift PREFERRED EXPERIENCE • Experience in NERC CIP-regulated environments is preferred. • Experience in compliance programs or standard-driven environments (e.g., PCI-DSS, NIST, ISO-27001) • SOC, NOC, or other operation center experience • Work experience in at least one of the following areas: • Network and infrastructure design, deployment, or maintenance. • Power generation, especially renewable energy. REQUIRED QUALIFICATION & EDUCATION • A university technical degree or minimum 1-2 years of relevant IT/OT professional experience. • Direct or indirect service experience and/or experience providing remote support. • Ability to read electrical, network, infrastructure, and cabling drawings. • All applicants must have prior professional IT/OT systems management experience and knowledge in at least two of the following fields: • Server hardware and OS management. • Networking and infrastructure design, implementation, and management. • Cybersecurity, including Next-Generation Firewall configuration and management. Interested candidates can apply to kinnera259@gmail.com. Regards, HR Manager
Posted 2 weeks ago
0.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Responsibilities: As a part of this service, System Administrator will carry out OS Management tasks on regular basis. Operating system support for Windows, Windows operating systems and Middleware. OS Installation, updation, Configuration, Up-gradation, Patch Management, Hardening, User management, audit compliance, load monitoring, OS tuning, Log monitoring in collaboration with Banks Monitoring team etc. To carry out regular preventive maintenance as well as preventive maintenance as and when required by the Bank. Creation, Maintenance, mounting, un-mounting of File Systems Attending and Closing IS Audit/ VAPT observations IS Audit/ RBI Audit/ISO audit / VAPT/ Secure Configuration Document (SCD) points /CISO observations etc in coordination with Banks application team and Server Patch management team. Vendor is required to provide experienced resources for finding and fixing known vulnerabilities and bugs reported by CISO, Security team and Internal Auditors. Space Management, Performance Monitoring in collaboration with Banks Monitoring team, BIOS/Firmware/Patch level/version upgrade& service pack updates & control. Check for Server logs for failures and take corrective steps. Check the threshold values and any breach and its cause/reason. Before OS upgradation, detailed Plan of Action need to be submitted to Bank. Preparing Standard Operating Procedure (SOP) for all System Administration & OS Upgradation activities & handing over to Banks team. Coordination with different application teams for troubleshooting of OS related issues. Being You Diversity is a whole lot more than what we look like or where we come from, its how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But were not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thats the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact&aposs Kyndryl email address. Show more Show less
Posted 3 weeks ago
0.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Qui nous sommes Chez Kyndryl, nous concevons, dveloppons, grons et modernisons les systmes technologiques essentiels dont le monde dpend au quotidien. Alors pourquoi travailler chez Kyndryl Nous allons toujours de l&aposavant nous nous poussons sans cesse aller plus loin dans nos efforts pour construire un monde plus quitable et inclusif pour nos employ.es, nos client.es et nos communauts. Un rle As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Qui vous tes Responsibilities As a part of this service, System Administrator will carry out OS Management tasks on regular basis. Operating system support for Windows, Windows operating systems and Middleware. OS Installation, updation, Configuration, Up-gradation, Patch Management, Hardening, User management, audit compliance, load monitoring, OS tuning, Log monitoring in collaboration with Banks Monitoring team etc. To carry out regular preventive maintenance as well as preventive maintenance as and when required by the Bank. Creation, Maintenance, mounting, un-mounting of File Systems Attending and Closing IS Audit/ VAPT observations IS Audit/ RBI Audit/ISO audit / VAPT/ Secure Configuration Document (SCD) points /CISO observations etc in coordination with Banks application team and Server Patch management team. Vendor is required to provide experienced resources for finding and fixing known vulnerabilities and bugs reported by CISO, Security team and Internal Auditors. Space Management, Performance Monitoring in collaboration with Banks Monitoring team, BIOS/Firmware/Patch level/version upgrade& service pack updates & control. Check for Server logs for failures and take corrective steps. Check the threshold values and any breach and its cause/reason. Before OS upgradation, detailed Plan of Action need to be submitted to Bank. Preparing Standard Operating Procedure (SOP) for all System Administration & OS Upgradation activities & handing over to Banks team. Coordination with different application teams for troubleshooting of OS related issues. tre soi-mme La diversit, c&aposest bien plus que notre apparence ou nos origines, c&aposest notre faon de penser et notre identit. Nous accueillons des personnes de toutes cultures, origines et expriences. Mais nous ne le faisons pas seuls : Nos rseaux d&aposinclusion des Kyndryls ne sont qu&aposun des nombreux moyens que nous utilisons pour crer un lieu de travail o tous les Kyndryls peuvent trouver et fournir un soutien et des conseils. Cette volont d&aposaccueillir tout le monde dans notre entreprise signifie que Kyndryl vous donne ainsi qu' votre voisin la possibilit d&aposapporter votre entiret au travail, individuellement et collectivement, et de soutenir l&aposactivation de notre culture quitable. C&aposest la manire Kyndryl. Ce que quoi vous pouvez vous attendre Avec des ressources de pointe et des clients de Fortune 100, chaque jour est une occasion d&aposinnover, de dvelopper de nouvelles capacits, de nouvelles relations, de nouveaux processus et une plus-value. Notre guichet d&aposapprentissage pour les employs vous donne accs la meilleure formation du secteur pour obtenir des certifications et des accrditations, notamment Universit Microsoft, Centre d&aposExcellence AWS Cloud, Udemy et la revue commerciale Harvard. Grce notre plateforme de bnvolat et de dons l&aposchelle de l&aposentreprise, vous pouvez faire des dons, lancer des collectes de fonds, faire du bnvolat et rechercher plus de 2 millions d&aposorganisations but non lucratif. Chez Kyndryl, nous investissons normment en vous! Nous voulons que vous russissiez pour qu&aposensemble, nous russissions tous. Faites-vous recommander! Si vous connaissez quelqu&aposun qui travaille chez Kyndryl, la question Comment avez-vous entendu parler de nous pendant le processus de candidature, slectionnez Recommandation d&aposun employ et entrez le nom de votre contact et son adresse courriel chez Kyndryl. Show more Show less
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You'll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you'll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You'll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you'll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You'll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you'll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation is required. The candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. Strong knowledge of designing and implementing office technical infrastructure is preferred. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching is expected. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security is a plus. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team.,
Posted 1 month ago
4.0 - 6.0 years
6 - 13 Lacs
Chennai
Work from Office
ROLE AND RESPONSIBILITIES The Level 1 IT/OT Engineer executes assigned work orders, including support tickets and project tasks to meet Managed Security Services Provider (MSSP) and other contractually defined obligations for new and existing customer facilities. This role will perform routine and scheduled maintenance and support tasks, work break/fix and other trouble and support tickets, act as a subject matter expert for programs and products offered, and respond to other emergent conditions across the fleet. Candidates must possess a strong understanding of and direct experience with concepts and best practices related to IT/OT systems.This is an opportunity to be part of a world-class team operating at the nexus of two of the most exciting and fastest-growing sectors in renewable energy today: SCADA IT/OT and mission-critical software. Work Location : Chennai Notice period : Immediate Experience : 4 to 6 years Shift : UK Shift PREFERRED EXPERIENCE • Experience in NERC CIP-regulated environments is preferred. • Experience in compliance programs or standard-driven environments (e.g., PCI-DSS, NIST, ISO-27001) • SOC, NOC, or other operation center experience • Work experience in at least one of the following areas: • Network and infrastructure design, deployment, or maintenance. • Power generation, especially renewable energy. REQUIRED QUALIFICATION & EDUCATION • A university technical degree or minimum 1-2 years of relevant IT/OT professional experience. • Direct or indirect service experience and/or experience providing remote support. • Ability to read electrical, network, infrastructure, and cabling drawings. • All applicants must have prior professional IT/OT systems management experience and knowledge in at least two of the following fields: • Server hardware and OS management. • Networking and infrastructure design, implementation, and management. • Cybersecurity, including Next-Generation Firewall configuration and management. Interested candidates can apply to kinnera259@gmail.com. Regards, HR Manager
Posted 3 months ago
4.0 - 6.0 years
6 - 13 Lacs
chennai
Work from Office
ROLE AND RESPONSIBILITIES The Level 2 IT/OT Engineer executes assigned work orders, including support tickets and project tasks to meet Managed Security Services Provider (MSSP) and other contractually defined obligations for new and existing customer facilities. This role will perform routine and scheduled maintenance and support tasks, work break/fix and other trouble and support tickets, act as a subject matter expert for programs and products offered, and respond to other emergent conditions across the fleet. Candidates must possess a strong understanding of and direct experience with concepts and best practices related to IT/OT systems.This is an opportunity to be part of a world-class team operating at the nexus of two of the most exciting and fastest-growing sectors in renewable energy today: SCADA IT/OT and mission-critical software. Work Location : Chennai Notice period : Immediate Experience : 4 to 6 years Shift : UK Shift PREFERRED EXPERIENCE • Experience in NERC CIP-regulated environments is preferred. • Experience in compliance programs or standard-driven environments (e.g., PCI-DSS, NIST, ISO-27001) • SOC, NOC, or other operation center experience • Work experience in at least one of the following areas: • Network and infrastructure design, deployment, or maintenance. • Power generation, especially renewable energy. REQUIRED QUALIFICATION & EDUCATION • A university technical degree or minimum 1-2 years of relevant IT/OT professional experience. • Direct or indirect service experience and/or experience providing remote support. • Ability to read electrical, network, infrastructure, and cabling drawings. • All applicants must have prior professional IT/OT systems management experience and knowledge in at least two of the following fields: • Server hardware and OS management. • Networking and infrastructure design, implementation, and management. • Cybersecurity, including Next-Generation Firewall configuration and management. Interested candidates can apply to kinnera259@gmail.com. Regards, HR Manager
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