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1.0 - 2.0 years
0 - 2 Lacs
Chennai
Work from Office
Minimum 1+ years of relevant experience required. Address user tickets regarding hardware, software, and networking Walk users through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting when needed Test alternative solutions until the issue is resolved Customize desktop applications to meet user needs Record technical issues and their solutions in logs Escalate unresolved issues to the next level of support Create technical documentation and manuals Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email, and chat Provide customer assistance and follow-up Document customer interactions Run diagnostics to troubleshoot reported issues Install, update, and repair computer hardware and software Ensure issues are fully resolved and follow up with users
Posted 2 months ago
0.0 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Role & responsibilities Preferred candidate profile Perks and benefits
Posted 2 months ago
3.0 - 4.0 years
3 - 4 Lacs
Chennai
Work from Office
Exposure in the BPO sector. Responsible for the maintenance, configuration, and reliable operation of Servers, PRl, Network, and CCTV. Provide technical support to users on desktop administration, Outlook configuration, laptop support, and LAN. troubleshooting, hardware issues, network problems, software installations, OS installations, and IT services. Troubleshoot complex system issues using various tools such as antivirus software and backup solutions. Provide technical oversight of a multi-site enterprise-level, including planning, implementation/expansion, maintenance, and troubleshooting. Prepare and maintain documentation of network configurations and cabling layouts. Recommend upgrades, patches, new applications, and equipment. Research and recommend approaches for system administration tasks. Maintaining Vendors for Technical issues, and payments follow-up. Security experience in Networking, Firewall (Sonicwall), and Endpoint protection. Job specifications: 3-4 years of experience in System Administration or Network Administration role. Strong knowledge of Firewalls and familiarity with Linux/Unix environments. Good communication skills. Ticketing tools and regular Security Audits knowledge. Bachelor's degree in Computer Science.
Posted 2 months ago
8.0 - 10.0 years
18 - 20 Lacs
Noida
Work from Office
Infinite Computer Solutions Current Opening - Nokia Digital Business PaCo Expert Location: Noida/Bangalore/Chennai Exp: 8-10 Years Joining time: Immediate Mandate Skill Set Knowledge of CMM, CMG, NRD architectures and interworking . Hands on experience on Nokia CMM (AMF/MME), CMG (SMF/UPF/PGW/SGW), NRD(NRF) will be add on. Designing, deployment, integration of PaCo node. Strong knowledge of associated Mobile Data Traffic Management technologies and solutions, call flow and data flow and Wireshark. Mobile call 4G/5G architectures, services, and associated protocols (especially Diameter, HTTP2, SIP, GTP). Knowledge of cloud architecture (CaaS)CNF/VNF, Kubernetes (container/docker), OpenShift/OpenStack. Installation, Integration, and configuration of telecom core nodes (CMM (AMF/MME), CMG (SMF/UPF/PGW/SGW), NRD(NRF)) on cloud architecture. In-depth technical knowledge of the 4G, 5G and Mobile Data Voice networks, architectures, services. Experience with 4G and 5G protocol and interfaces (S6a, S1MME, S6d, S11, GN, GS, GX, GY, GP, NS, N11, N8, N10, Nnrf) - CMM (AMF/MME), CMG (SMF/UPF/PGW/SGW), NRD(NRF) products/platforms. Nokia s PaCo solution deployment in Virtualized or Cloud environment. Basic Shell Scripting and Linux experience (OS installation, administration and troubleshooting) B.E / B.Tech Self-starter initiative and enthusiasm with a positive can do attitude. Excellent cross-functional communication, co-ordination and negotiation skills. Good presentation skills (e.g. addressing a large, predominantly technical audience). Highly proficient written and spoken communication skills. Ability to think outside the box in order to create Mobile Internet/Mobile Broadband Traffic Management Solutions.
Posted 2 months ago
1.0 - 6.0 years
2 - 3 Lacs
Thane
Work from Office
Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot Outlook configuration issues and perform email setup for new users. Perform OS installations (Windows) on various devices. Interested candidate can apply on careers1@aletheia.co.in or can share their cv on watsapp 8291123111
Posted 2 months ago
0.0 - 1.0 years
0 - 1 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Networking Concepts Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 2 months ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Microsoft outlook Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving & multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batches
Posted 2 months ago
2.0 - 3.0 years
2 - 2 Lacs
Chennai
Hybrid
Roles and Responsibilities 1. Provide desktop support to employees at Lanson Toyota, ensuring timely resolution of hardware and software issues. 2. Install, configure, and troubleshoot desktops, laptops, printers, and other peripherals as needed. 3. Configure LAN settings for optimal network connectivity and security. 4. Perform OS installations and configurations on Windows-based systems. 5. Troubleshoot printer issues using various diagnostic tools. Desired Candidate Profile 1. 2-3 years of experience in desktop support or related field. 2. Strong knowledge of hardware networking (LAN setup), device installation, and troubleshooting. 3. Proficiency in installing operating systems (Windows) and configuring basic network settings. 4. Ability to work independently with minimal supervision. Perks and benefits The purpose of wellness benefits is to support employees in maintaining their health and well being. 1. Employee & Family will be covered in ESI 2. All female insurable employees can avail maternity benefits in ESI 3. Employee will cover health insurance ( Non ESI coverage Employees) 4. Employee will have PF benefits 5. Yearly Bonus 6. Gratuity 7. Increment 8. Incentives 9. Travelling Conveyance 10. Marriage Gifts Employee Engagement Activities 1. Company Tour 2. Festival Celebrations 3. Sports Events NOTE : We need candidates who can join as soon as possible
Posted 2 months ago
0.0 - 1.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: Provide desktop support & engineering solutions Troubleshoot hardware issues on desktops Install OS, configure networks & printers Assemble PCs, install Windows & troubleshoot problems
Posted 2 months ago
1.0 - 6.0 years
1 - 6 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role & responsibilities :- a. Understanding of Ticket process & SLAs-Incidents/service requests & FCR. b. He/She will be responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors. c. Providing technical support, including identifying problem incidents with their subsequent resolutions. d. Assembling computers and Maintaining company peripheral desktop and network devices regularly, including printers and scanners. e. Creating Profiles to users for customizing desktop settings. f. Ensuring functionality of desktop systems throughout departments through frequent evaluations and routine maintenance. g. Planning and executing routine repairs and system upgrades. h. Making use of helpdesk systems to prioritize work-load and updating queries and calls. i. Installed and configured various applications Softwares Like MS Office 2000/XP, MS Projects and MS outlook for mails access and, Internet Explorer. j. Identify & suggest possible improvements on processes & procedures. k. Ensures the compliance by adhering to the standard processes/templates defined for the department. Interested candidates can contact us directly, send their resume to careers@geekayinfotech.com, or WhatsApp their resume to 7710917782.
Posted 2 months ago
0.0 - 2.0 years
3 - 4 Lacs
Chennai, Bengaluru
Work from Office
Are you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures! Key responsibilities: 1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns. 2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues. 3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented. 4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service. 5. Stay updated on product knowledge and company policies to provide accurate information to customers. 6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates. 7. Continuously strive to improve processes and contribute to a positive team environment. Key Roles and Responsibilities: Technical Support: DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments. Hardware and Software Management: DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies. Problem Resolution: DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base. End-User Training: DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems. Network Connectivity: DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively. Inventory Management: DSEs may be responsible for managing technology inventory, tracking hardware and software assets. Documentation: DSEs document technical issues, solutions, and procedures for future reference. Escalation: DSEs understand when to escalate complex issues to higher-level support personnel. Customer Interaction: DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills. Salary: 2,8,0000 - 450000 /year Experience : 0 year to 2 years Skills required: English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written) Total Vacancy: 250 Talk to HR Mahalakshmi 8056905397
Posted 2 months ago
1.0 - 6.0 years
0 - 2 Lacs
Kochi
Work from Office
Knowledge of Ticketing tools , Outlook Configuration , Printer Troubleshooting , OS installation . Looking for only Male Candidates and immediate Joiners
Posted 2 months ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts 2014 to 2024 batch can apply Male candidates only
Posted 2 months ago
1.0 - 4.0 years
1 - 2 Lacs
Mumbai, Thane
Work from Office
Roles And Responsibilities: - Interacting with patients in a compassionate and empathetic manner, explaining the purpose of the cardio and sleep test, and providing clear instructions on how to use the device properly. - Setting up the cardio and sleep testing device at the patient's home, ensuring it is functioning correctly, and providing thorough instructions on how to operate it safely and effectively. - Monitoring the patient's progress during the test period, offering support and guidance as needed, and addressing any concerns or questions the patient may have. - Collecting the cardio and sleep testing device from the patient's home once the test is complete, ensuring it is properly maintained, cleaned, and calibrated for future use. - Managing the data collected from the cardio and sleep test, generating comprehensive reports with accurate results, and ensuring the confidentiality and integrity of patient information. - Adhering to quality control standards and regulatory requirements for conducting cardio and sleep tests, ensuring the accuracy and reliability of test results, and maintaining compliance with healthcare regulations. - Maintaining detailed records of patient interactions, test results, device usage, and any other relevant information in a secure and organized manner. - Staying updated on the latest advancements in cardio and sleep testing technology, procedures, and best practices through ongoing education and training. - Troubleshooting and RepairsDiagnose technical issues with medical devices, identify root causes, and implement timely repairs to minimize downtime. - Prioritizing patient safety and comfort throughout the testing process, addressing any issues or complications promptly, and ensuring a positive and supportive experience for the patient. Qualification: - Associate degree or certification in biomedical equipment technology, electronics, or a related field. - Previous experience in medical device installation, maintenance, or repair is preferred. - Strong technical aptitude and problem-solving skills, with the ability to troubleshoot complex equipment issues. - Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal teams. - Detail-oriented approach with a commitment to quality assurance and customer satisfaction. - Ability to work independently and prioritize tasks in a dynamic and fast-paced environment. Two wheeler is Must This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
0.0 - 1.0 years
0 - 1 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 2 months ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Basic server Knowledge Switches and Routers Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
Diploma - CSE / IT or BSc Computer Science / IT with minimum 0 to 1 yrs of experience in Desktop Support. Electronics Design and Manufacturing jobs@datapatterns.co.in Current job openings at DATA PATTERNS Desktop Support Trainee Job Description Qualification: Diploma - CSE / IT or BSc Computer Science / IT with minimum 0 to 1 yrs of experience in Desktop Support. Skill Set: Desktop assemble OS installation and hardware troubleshooting Laptop assemble OS installation and hardware troubleshooting Computer peripherals install and troubleshooting (Monitor,speaker etc.) Printer install and troubleshooting Troubleshoot software Hardware and network issues. Video Conference equipment install Configure and troubleshooting Knowledge of ticketing-based support systems Scope Of Work: Computer assemble OS installation and hardware troubleshooting Laptop assemble OS installation and hardware troubleshooting Computer peripherals install and troubleshooting (Monitor,speaker etc.) Printer install and troubleshooting Troubleshoot software. Video conference install and troubleshooting. 0 - 1 year Electronics Design and Manufacturing Address Data Patterns (India) Limited, Plot.No H9, 4th Main Road SIPCOT IT Park Off Rajiv Gandhi Salai (OMR) Siruseri Chennai - 603 103
Posted 2 months ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai
Work from Office
Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals.Role & responsibilities
Posted 2 months ago
1.0 - 6.0 years
1 - 3 Lacs
Hosur, Tumkur
Work from Office
Module : Field Location : Pan India Experience: 2+ years of experience Roles & Responsibilities Working hours: 24*7 Week off depends upon roster/No Fixed Saturday/Sunday & Holiday off. Need to visit multiple stores in all areas on need basis Having personal vehicle ( bike) is mandatory Working on National Holidays against which you shall be eligible for double pay. PH will be working against which compoff will be provided Provide outside support to Reliance Retail Outlets for all IT calls ( Must have Knowledge on PC, Printers & Basic Knowledge of networking, Networking equipment's Coordinate with Regional Coordinator for tasks and activities to be performed. Perform Periodic Preventive Maintenance activities Get signoffs for activities performed from Store Manager, State IT team and send report to Retail Helpdesk Coordinate with Retail Helpdesk for ticket status and call closure Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required Coordinate with MSL logistics for spares availability Perform initial physical inventory verification and asset tagging and submit report Carry out IMAC activity Will perform Rollout activity 50%-70% travelling will be there to cater services. Experience in to Hardware & networking. Perform Preventive Maintenance
Posted 2 months ago
1.0 - 6.0 years
0 - 3 Lacs
New Delhi, Gurugram
Work from Office
Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting candidate must have Bike
Posted 2 months ago
1.0 - 4.0 years
2 - 4 Lacs
Chennai
Work from Office
Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals.Role & responsibilities
Posted 2 months ago
2.0 - 4.0 years
1 - 2 Lacs
Noida
Work from Office
Provide technical assistance and resolve issues related to desktop computers, software, hardware peripherals, and network connectivity. They diagnose and troubleshoot problems, install and configure software and hardware, and offer user training. Required Candidate profile Troubleshooting skills, customer service, and experience with various operating systems, software, and remote support tools.
Posted 2 months ago
2.0 - 7.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Job Summary: The Desktop Support Engineer is responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role involves troubleshooting problems, managing systems, and ensuring that end-user devices operate efficiently. The ideal candidate should have excellent problem-solving skills, communication skills, and a solid understanding of IT systems. Key Responsibilities: Technical Support: Respond to and resolve user-reported technical issues in a timely and efficient manner. Diagnose and troubleshoot hardware, software, and network connectivity issues. Assist in the installation, configuration, and maintenance of desktops, laptops, printers, and other peripheral devices System Management: Perform system upgrades, patches, and maintenance activities to ensure optimal performance. Manage and update user accounts, passwords, and permissions in accordance with company policies. Incident and Problem Management: Log and track all incidents and service requests in the ticketing system. Escalate unresolved issues to higher-level support teams as necessary. Document troubleshooting steps, resolutions, and knowledge base articles. Asset Management: Maintain an inventory of IT equipment, including tracking replacements and upgrades. Assist in hardware and software procurement and asset lifecycle management. Customer Service: Communicate effectively with end-users to understand and resolve technical problems. Provide training and support to users on new systems, tools, and technologies. Qualifications and Skills: Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience). Technical Skills: Proficiency in Windows, macOS, and/or Linux operating systems. Familiarity with troubleshooting tools and techniques. Knowledge of Active Directory, Office 365, and remote desktop tools. Basic networking knowledge (TCP/IP, DNS, VPN, etc.). Soft Skills: Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Customer-oriented mindset and problem-solving skills.
Posted 2 months ago
5.0 - 8.0 years
5 - 6 Lacs
Chennai
Work from Office
Roles & responsibilities: Remote technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems.
Posted 2 months ago
3 - 8 years
3 - 3 Lacs
Virudhachalam
Work from Office
Monitor existing systems to ensure structural integrity Oversee the development and installation of new hardware and software Ensure constant availability of technical resources
Posted 2 months ago
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