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1 - 6 years
1 - 1 Lacs
Kolkata
Work from Office
Responsibilities: * Provide desktop support for hardware & software issues * Troubleshoot LAN connectivity problems * Install Windows OS on PCs * Assemble new desktops from scratch * Manage desktop administration tasks Provident fund Health insurance
Posted 1 month ago
1 - 3 years
1 - 2 Lacs
Jalandhar
Work from Office
Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot network connectivity problems using Windows installation knowledge. Assist with OS installations and Outlook configuration for efficient email management. Perform routine maintenance tasks such as disk space monitoring and backup verification.
Posted 1 month ago
5 - 10 years
10 - 20 Lacs
Navi Mumbai, Pune, Mumbai (All Areas)
Work from Office
Position: Desktop Administration Office Location: Navi Mumbai (Seawoods) Shift Timing: 24/7 Support (Rotational shift) Key Responsibilities: Installation and configuration of desktops, laptops, and peripheral devices (printers, scanners, etc.) Troubleshoot hardware and software issues in Windows-based systems. Provide support for basic network connectivity issues (LAN/Wi-Fi). Perform regular maintenance tasks to ensure systems run efficiently. Install and update software and antivirus solutions. Respond to user support requests in a timely and professional manner. Maintain inventory of IT assets and assist in documentation. Required Skills: Good knowledge of desktop/laptop/printer hardware. Experience with Windows OS, MS Office, and basic networking. Strong problem-solving and communication skills. Ability to work independently and manage time efficiently.
Posted 1 month ago
1 - 2 years
2 - 3 Lacs
Hyderabad
Work from Office
Desktop Support Engineer - IT Help Desk Hyderabad, Telangana IT Description Why youll want to work at nimble! This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience and visibility to Executive leadership. As an organization, we are in considerable growth mode through acquisition and with a laser focus on positive culture building. We are seeking a dedicated and customer-focused Tier 1 Help Desk Technician to join our IT support team. The ideal candidate will provide first-line technical support for hardware, software, and network-related issues. As the initial point of contact for users seeking technical assistance, this position requires strong problem-solving skills, effective communication, and the ability to troubleshoot and resolve basic technical problems. On a typical day, you will be: Provide first-level technical support via phone, email, and chat for employees or customers facing technical issues Diagnose and resolve common IT issues related to hardware, software, and network connectivity (e.g., login issues, software errors, printing problems) Document and track issues through a help desk ticketing system, ensuring accurate records of issues and resolutions Escalate unresolved issues to higher-tier support teams (Tier 2 or Tier 3) when necessary, while providing detailed information to assist in further troubleshooting Assist with software installation and setup on desktops, laptops, and mobile devices, ensuring configurations meet company standards Provide guidance and instruction to users on basic IT procedures, troubleshooting steps, and best practices Maintain an inventory of IT assets such as hardware, software, and peripherals Assist in setting up new users with accounts, systems, and equipment Follow standard operating procedures (SOPs) and maintain a professional and courteous demeanor when communicating with users Perform other duties as assigned by the Help Desk Manager or IT team Requirements Who you are: Strong technical troubleshooting skills with the ability to diagnose and resolve common hardware and software issues Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP) Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and Windows operating systems Excellent communication skills both verbal and written, with the ability to explain technical concepts to non-technical users Strong customer service skills, with a positive attitude and professional demeanor Ability to prioritize and manage multiple tasks effectively in a fast-paced environment Ability to work well both independently and as part of a team Knowledge of FreshService ticketing systems is a plus Experience with SCCM and\or Intune a plus Note: Preferred only Male candidates
Posted 1 month ago
4 - 9 years
3 - 8 Lacs
Navi Mumbai
Work from Office
Position Description Position: Technical Support - Proficient Company: Inspiroz IT Services Pvt. Ltd. (Inspiroz) Location: Ghansoli, Navi Mumbai Position Background: Inspiroz is searching for an experienced Technical Support Engineer- Proficient to join our team for one of our clients. Technical Support - Proficient will be responsible for providing remote technical support, maintaining the integrity of clients overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, and maximizes customer retention. Job Duties (including but not limited to): Be able to install, configure, advanced troubleshoot skills and resolve technical issues properly Complete daily checklists, continuously monitor work queues and review and acknowledge all assigned tickets for the next day by the end of the current shift Provide excellent customer support and technical services remotely Take ownership of tasks and follow through to ensure complete resolution Experience working in a team-oriented, collaborative environment What Our Ideal Candidate Will Bring: The successful candidate should have a bachelors degree or equivalent certifications: A+, N+, CCENT, Microsoft, CCNA Certifications preferred Minimum 3+years of outstanding customer service experience Minimum 3+ years of technical support Strong/Advanced working knowledge of: Windows Server and Desktop Devices Apple Devices (Macs, iPad, iPhone) Understanding Remote access tools such as Automate Knowledge of a ticketing system like ConnectWise Manage Active Directory, File & Printer Servers Office 365/Google Suite Administration Networking & Network Switches Hardware and Software Installations/Troubleshooting Skills: A positive personality, attitude, happy and a team player Excellent customer service skills Advanced hands-on technical support skills Excellent verbal and written communication skills An eagerness to learn with a passion for technology What Our Ideal Candidate Will Receive: A company focused on maintaining a great company culture An opportunity to make a difference in the company and to be rewarded for doing so A company that is always looking to improve while adhering to our core principles. An opportunity for career growth within the organization Competitive compensation package with variable pays potential and benefits Company Background: For over a decade, Inspiroz has established a reputation in the Managed Services industry as a premier provider of charter school focused technology strategy and support. We solve the technology challenges of charter schools (and occasionally independent schools) by providing unmatched expertise. We partner with school leaders and educators to improve the way technology is used to drive transformational student outcomes and achieve operational goals. With a stable, portable and scalable IT infrastructure, we prepare and support each schools technological environment through various phases of evolution and growth. Inspired by our core values of: Be Courageous, Extra Mile, Today, not Tomorrow, and Communicate, Communicate, Communicate, More information on the company can be found at http://www.inspiroz.com
Posted 1 month ago
1 years
2 - 3 Lacs
Bengaluru
Work from Office
Life on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to take on more challenging and diverse tasks. We are more open to innovation and creativity. There will be a greater emphasis on trying new ideas, implementing cutting-edge technologies, and exploring innovative solutions to challenges. We in Computacenter foster a culture of continuous improvement and forward-thinking. What youll do: Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences. Operational hours 24/7 (Rotational Shifts & Week Offs) Process Depending on Business Requirement (Calls & Chats / Email / Requests) What you’ll need Request Intake: Receive and document incoming requests via various channels (email, phone, ticketing system, etc.). Request Triage: Evaluate and prioritize requests based on established criteria, urgency, and impact on business operations. Assignment: Assign requests to appropriate individuals or teams based on their nature and complexity. Documentation: Maintain detailed and accurate records of all requests, including relevant information, actions taken, and resolutions. Communication: Keep requesters informed of the status, progress, and estimated resolution times. Follow-up: Monitor the status of open requests and escalate as necessary to ensure timely resolution. Quality Assurance: Ensure that requests are handled in accordance with established policies, procedures, and service level agreements (SLAs). Reporting: Generate and analyse reports on request management performance, identifying trends and areas for improvement. Experience & Education: 6 months to 1 years of experience Bachelor's degree in a relevant field or equivalent work experience Skills: Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in using request management tools or ticketing systems. Problem-solving and critical thinking abilities. Knowledge of relevant industry regulations and best practices (e.g., ITIL for IT request management). Excellent problem-solving and analytical skills, Strong communication and interpersonal skills. Ability to work collaboratively in a team with 24/7 work environment.
Posted 1 month ago
years
1 - 3 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Basic server Knowledge Excellent problem solving and multitasking skills 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
3 - 5 years
0 - 3 Lacs
Ghaziabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Min exp -2+ years Install and manage Linux servers (Ubuntu, CentOS, Red Hat). Handle user access, system settings, and server security Install and renew SSL certificates for secure access. Required Candidate profile 2+ year of experience Understanding of SSL, firewall, and server security Ready to travel and work at client locations. Pref immediate joiner Good comms Only whats app - 9011612355
Posted 1 month ago
2 - 4 years
2 - 3 Lacs
Noida
Work from Office
Role & responsibilities: Should have good communication skills. Should have good knowledge of windows troubleshooting/ Printer troubleshooting. Should have good knowledge of outlook troubleshooting. Should have basic knowledge of servers and network devices. Should have good knowledge of VC Devices. Location: Sector 63, Noida
Posted 1 month ago
3 - 4 years
1 - 2 Lacs
Katni, Dhanbad, Bundi
Work from Office
Qualification BE/BTech / Diploma with Hand s on 3 to 4 years of Exp. Good in Communication VIP User support & VC Support Hardware/software troubleshooting and resolution.
Posted 1 month ago
2 - 6 years
0 - 3 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Job Summary: We are hiring a Technical Service Desk Executive to provide end-user IT support. The candidate should have experience with ticketing tools and troubleshooting Windows/macOS, MS Office, Teams, OneDrive, and internal applications, along with knowledge of ITIL processes. Key Responsibilities: Troubleshoot issues on Windows, macOS, MS Office, Teams, OneDrive. Support end-user devices: laptops, desktops, and peripherals Manage and resolve service desk tickets Follow ITIL-based support procedures Communicate effectively with users and IT teams Requirements: Any graduate (preferably with an IT background) 2-3 years of IT support or service desk experience Knowledge of ITIL processes Good communication and problem-solving skills Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com Or Whatsapp on 9599004793
Posted 1 month ago
3 - 8 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Intune Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the implementation of technology at the operating system level across all server and network areas. Provide hardware and software support for various software solutions, vendors, and brands. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune. Strong understanding of system troubleshooting techniques. Experience with remote desktop support tools. Familiarity with network configuration and management. Ability to document technical processes and solutions clearly. Additional Information: The candidate should have minimum 3 years of experience in Microsoft Intune. This position is based at our Gurugram office. A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
1 - 2 years
1 - 1 Lacs
Gorakhpur, Pune
Work from Office
Perform basic troubleshooting and maintenance of laptops and desktops Provide support for hardware issues including RAM, HDD, motherboard, etc.
Posted 1 month ago
1 - 6 years
0 - 2 Lacs
Ludhiana
Work from Office
We have excellent opening for the position of Desktop Engineer. (Field) Experience: 1 to 6 Yrs Job Location: Punjab (Ludhiana) JD as follows Diagnosing and part replacement skills of Desktop and Laptop Should comfortable field work. Data Backup / OS Installation Basic Network knowledge Open to travel in Mumbai Comfortable for field work Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period
Posted 1 month ago
1 - 3 years
2 - 3 Lacs
Pune
Work from Office
Greetings from Bahwan Cybertek (MNC IT Company) Hiring for Male Desktop Support Engineer with min 1.5 years to 4 years experience in Desktop support,OS Installation. Experience 1.5 to 4 years. MALE CANDIDATES APPLY AND LOOKING FOR IMMEDIATE JOINERS. CANDIDATES NEED TO JOIN IMMEDIATELY IF SELECTED. Work from Office 5 Days(MON TO FRI) Location Pune Mundhwa Job time-9.30am to 6.30pm FACE TO FACE INTERVIEW WILL HAPPEN ON 13TH TO 15TH MAY. Only Male Candidates can apply for this role. Any Graduate can apply . Age 21-27years Salary upto 20-30k with p.f ,gratuity,mediclaim benefit. INTERESTED CANDIDATES CAN APPLY on debarati.r@bct-consulting.com and contact at 8100454160
Posted 1 month ago
3 - 8 years
4 - 8 Lacs
Ballabhgarh
Work from Office
Company Description Eagle Information Systems Pvt. Ltd. has been a trustworthy IT services and BPO partner for businesses for over three decades. Their tailored solutions empower businesses to achieve greater efficiency, reduce costs, enhance customer satisfaction, and gain a competitive edge. Eagle offers various IT services including third party maintenance, managed services, professional services, and staffing, as well as business process outsourcing solutions. Role Description This is a full-time on-site role in Ballabgarh for a VIP Support Engineer L3 at Eagle Information Systems Pvt. Ltd. The VIP Support Engineer L3 will be responsible for troubleshooting technical issues, providing technical and customer support, and ensuring the smooth operation of systems and services for VIP clients. VIP Support - (Loc: Ballabhgarh) Resolution of Desk side related issues within SLA Installing & configuring new devices, updates & patches. Standard products support for Setup (LT/DT/Printers/Scanners/Mobile etc). Installing standard Image and Software Windows & standard applications updates for non-compliant device supporting Standard applications & devices. (MS Teams, Cisco JabberEnterprise Voice, Microsoft Outlook/Exchange/Lotus notes/O365) ITSM Tool - Updating Tickets comments & closure remarks. Licensing with Warranty, AMC & other 3rd party Vendors,Resolution of RO/ZO & Part Centre calls & Remote support. Conducting awareness training session to users on new technologies, Anti-virus Management & Security Disk encryption Support. Identify incidents related to Application, or Operating System thru ITSM Tool. ITIL Basic Understanding (Incident, Problem, Change, Service Level Management) Overall Ticket ownership and management for VIP Users (GM and Above). Supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity. Supporting Skype/Cisco Jabber Enterprise Voice and Microsoft Teams / O365, including advanced troubleshooting. Support of iOS and Android mobile devices and MDM solutions. Support Full Disk Encryption, Antivirus and SCCM for endpoint management and software delivery. Support for any AD Group membership, access related issues for VIP users Conducting awareness Training Session of Users on New Technologies and Devices(Quarterly)
Posted 1 month ago
2 - 5 years
2 - 3 Lacs
Mumbai Suburban
Work from Office
Role & responsibilities Desktop Support Job Description:- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge.
Posted 1 month ago
2 - 7 years
5 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 2 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *2 year International Technical support Experience Salary - Upto 6.5 Lpa Working days -5 (Rotational Shifts)-2 days rotational off To know more or to get your interviews scheduled reach out to our expert H.R's Khushi 7869457739 Surbhi 7880292299 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 month ago
years
1 - 3 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
2 - 4 years
2 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities : Should be able to maintain the Computers and peripherals at Customer Site Preferred candidate profile : Computer Hardware Trained engineers
Posted 1 month ago
2 - 3 years
2 - 2 Lacs
Nagpur
Work from Office
Handle daily technical support activities on desktop support, data network and server management. Timely and effective redressed of all the hardware/software bugs/issues faced by the user. Setup desktop computers and peripherals and test network connections. Install and test desktop software applications and internet browsers. Test computers to ensure proper functioning of computer systems and train end users on usage of computer hardware and software. Extend computer support for systems software and hardware. Setup computers and install software for various applications and programs. Maintain computer peripheral devices like printers and resolve associated problems. Update system as soon as new version of OS and application software comes out and apply operating system updates, patches, and configuration changes Candidate can be any graduate or Diploma in Engineering (Electronics or Computer) having at with 2 years of experience can apply.
Posted 1 month ago
3 - 5 years
2 - 4 Lacs
Patancheru
Work from Office
Role & responsibilities Preferred candidate profile Must be proficient in. : Install/upgrade/support and troubleshoot XP, Windows 7 & 8, Microsoft Office, Open office, Design software, servers, Oracle and Anti Virus. Windows desktop (anti-virus, imaging, configuration, etc.), Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment. Networking DNS, DHCP, VPN. With Punctuality Certification in the desired profession is preferable and adherence to work schedules. Ability to learn on the fly action oriented mindset. Perform other duties as assigned by supervisor.
Posted 1 month ago
1 - 2 years
1 - 2 Lacs
Gandhidham
Work from Office
Hardware troubleshooting,networking, os installation, outlook configuration, Domain joining, OS installation
Posted 1 month ago
1 - 5 years
1 - 2 Lacs
Mumbai Suburban
Work from Office
Role & responsibilities Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network issues for end-users. This includes problems with desktops, laptops, printers, peripherals, and applications. They often use diagnostic tools and knowledge bases to identify solutions. Technical Support: Providing first-level or second-level technical support to end-users via phone, email, chat, or in person. This involves answering questions, explaining technical concepts, and guiding users through solutions. Hardware and Software Installation/Maintenance: Installing, configuring, and maintaining desktop and laptop computers, operating systems (like Windows, macOS, or Linux), and software applications. This can also include imaging new machines and deploying software updates. Network Connectivity: Troubleshooting network connectivity issues, including Wi-Fi, Ethernet, and VPN problems. They may work with network administrators to resolve more complex network problems. Asset Management: Tracking and managing computer hardware and software inventory. This includes recording serial numbers, software licenses, and disposal information. Documentation: Maintaining accurate records of support requests, solutions, and hardware/software configurations. This helps in building a knowledge base and improving future support efforts. User Training: Providing basic training to end-users on the use of hardware, software, and IT systems. Security: Implementing and enforcing security policies and procedures, such as password management, data encryption, and malware protection. Collaboration: Working closely with other IT teams, such as network administrators, system administrators, and security specialists, to resolve complex issues and ensure the smooth operation of IT systems.
Posted 1 month ago
- 1 years
0 - 1 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
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