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2.0 - 4.0 years
1 - 2 Lacs
Noida
Work from Office
Provide technical assistance and resolve issues related to desktop computers, software, hardware peripherals, and network connectivity. They diagnose and troubleshoot problems, install and configure software and hardware, and offer user training. Required Candidate profile Troubleshooting skills, customer service, and experience with various operating systems, software, and remote support tools.
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Job Summary: The Desktop Support Engineer is responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role involves troubleshooting problems, managing systems, and ensuring that end-user devices operate efficiently. The ideal candidate should have excellent problem-solving skills, communication skills, and a solid understanding of IT systems. Key Responsibilities: Technical Support: Respond to and resolve user-reported technical issues in a timely and efficient manner. Diagnose and troubleshoot hardware, software, and network connectivity issues. Assist in the installation, configuration, and maintenance of desktops, laptops, printers, and other peripheral devices System Management: Perform system upgrades, patches, and maintenance activities to ensure optimal performance. Manage and update user accounts, passwords, and permissions in accordance with company policies. Incident and Problem Management: Log and track all incidents and service requests in the ticketing system. Escalate unresolved issues to higher-level support teams as necessary. Document troubleshooting steps, resolutions, and knowledge base articles. Asset Management: Maintain an inventory of IT equipment, including tracking replacements and upgrades. Assist in hardware and software procurement and asset lifecycle management. Customer Service: Communicate effectively with end-users to understand and resolve technical problems. Provide training and support to users on new systems, tools, and technologies. Qualifications and Skills: Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience). Technical Skills: Proficiency in Windows, macOS, and/or Linux operating systems. Familiarity with troubleshooting tools and techniques. Knowledge of Active Directory, Office 365, and remote desktop tools. Basic networking knowledge (TCP/IP, DNS, VPN, etc.). Soft Skills: Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Customer-oriented mindset and problem-solving skills.
Posted 1 month ago
5.0 - 8.0 years
5 - 6 Lacs
Chennai
Work from Office
Roles & responsibilities: Remote technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems.
Posted 1 month ago
3 - 8 years
3 - 3 Lacs
Virudhachalam
Work from Office
Monitor existing systems to ensure structural integrity Oversee the development and installation of new hardware and software Ensure constant availability of technical resources
Posted 1 month ago
- 5 years
2 - 5 Lacs
Chennai
Work from Office
1. As a Desktop Associate provide support within hospital departments 2. Handle hardware and software issues including troubleshooting, installation, and configuration. 3. Desktop Associate will work closely with IT team and deliver quality service
Posted 1 month ago
1 - 5 years
0 - 2 Lacs
Thane
Work from Office
Computer Hardware Technician • Basic Knowledge of Computer Hardware • Good client interfacing skills • Ability to be at the service of the internal client • Experienced will be preferred. • SSC passed or Higher Salary: Rs. 15,000 – Rs.25,000
Posted 1 month ago
1 - 5 years
2 - 4 Lacs
Rajahmundry, Vijayawada, Hyderabad
Work from Office
Provide first-level technical support via phone , email, and chat for employees or customers facing technical issues Diagnose and resolve common IT issues related to hardware, software, and network connectivity (e.g., login issues, software errors, printing problems) Document and track issues through a help desk ticketing system, ensuring accurate records of issues and resolutions Escalate unresolved issues to higher-tier support teams (Tier 2 or Tier 3) when necessary, while providing detailed information to assist in further troubleshooting Assist with software installation and setup on desktops, laptops , and mobile devices, ensuring configurations meet company standards Provide guidance and instruction to users on basic IT procedures, troubleshooting steps, and best practices Maintain an inventory of IT assets such as hardware, software, and peripherals Assist in setting up new users with accounts, systems, and equipment Follow standard operating procedures (SOPs) and maintain a professional and courteous demeanor when communicating with users Perform other duties as assigned by the Help Desk Manager or IT team Traveling within the city - 3 Branches. Person with 2-Wheeler preferred. To support daily Incidents on Hardware troubleshooting (Desktop/POS/Printers/Scanners/ CCTV, L0 Network router/Switch, etc) Preventive maintenance of IT infra. Education & Experience Any 10th or 12th Available Jobs and Positions: System Engineer (on-site) Laptop Technician (Field Engineer) Sr. IT Engineer (Remote) Network Engineer (Field Engineer) Company name: 365 Admin Support and Services - Hyderabad Website: https://www.365adminsupport.com/ https://www.365adminsupport.in/ Desired Skills Troubleshoot desktop and laptops, routers, issues and resolve. Knowledge of LAN & WAN Knowledge of Router and AP basic configuration and troubleshooting (L0). Knowledge on mail configuration Knowledge to install OS like Windows / Linux etc. Understanding of Retail Applications will be advantage Working knowledge of MS Products Excel, Word & Power Point Give Permanent fix to the desktop, printer problems, basic LAN & server Support issues. Load/Reload standard build operating system configurations. Installation & troublingshooting of critical applications & their usage guidelines. Installation of anti-virus on desktops and remove virus. Esclate the problem to the technical specialist & to regional/ National Team Leads if not resolved. Send your resume on hr@365adminsupport.com , madhavi@365adminsupport.com or 9550247123 Contact HR: Madhavi: +91 9550247123
Posted 1 month ago
1 - 3 years
8 - 13 Lacs
Bengaluru
Work from Office
? Azure Platform Engineer (Databricks) Platform Design Define best practices for end-to-end databricks platform. Work with databricks and internal teams on evaluation of new features of databricks (private preview/ public preview) Ongoing discussions with databricks product teams on product features Platform Infra Create new databricks workspaces (premium, standard, serverless) and clusters including right sizing Drop unused workspaces Delta SharingWork with enterprise teams on connected data (data sharing) User Management About The Role Create new security groups and add/delete users Assign Unity Catalog permissions to respective groups/teams Manage Quantum Collaboration platform – sandbox for enterprise teams for ideation and innovation. Troubleshooting Issues in Databricks Investigate and diagnose performance issues or errors within Databricks. Review and analyze Databricks logs and error messages. Identify and address problems related to cluster configuration or job failures. Optimize Databricks notebooks and jobs for performance. Coordinate with Databricks support for unresolved or complex issues. Document common troubleshooting steps and solutions. Develop and test Databricks clusters to ensure stability and scalability. Governance Create dashboards to monitor job performance, cluster utilization, and cost. Design dashboards to cater to various user roles (e.g., data scientists, admins). Use Databricks APIs or integration with monitoring tools for up-to-date metrics. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
2 - 7 years
5 - 8 Lacs
Pune, Gurugram, Bengaluru
Work from Office
Role- Technical Support- B2B Voice Process ONLY IMMEDIATE JOINERS Shifts 24*7 Cabs in Odd Hours Require minimum 1 year Experience in Technical Voice Support in International BPO Call Types: Hardware Identification and Troubleshooting all O365 product Operating System Installation, Navigation, Configuration and Troubleshooting Application Navigation, Configuration and Troubleshooting Exchange issues Internet and Networking, Outlook & SharePoint Protection Software Usage, Configuration and Troubleshooting Candidate Profile: Education and Experience Should have excellent communication and English speaking skills Ability and willingness to learn Dependable with proficient attention to detail Good listening and responding skills Should be willing to take up challenges and go extra mile to perform work responsibilities Should have great interpersonal skills and ability to perform under pressure Work in US (24*7) shift; rotational Interested Candidates can mail their cv at jasleen@hiresquad.in or call at 8766331528
Posted 1 month ago
- 4 years
1 - 2 Lacs
Pune
Work from Office
Knowledge on configuration of Operating Systems Laptops/Desktops Troubleshooting all types of Hardware,software & Network LAN related issues wherein providing good support for client & users
Posted 1 month ago
1 - 2 years
1 - 2 Lacs
Ahmedabad
Work from Office
Role & responsibilities Knowledge of Windows desktop OS, Server OS & Linux Install, Configure, and Maintain system with Linux or Windows operating systems Basic Command-line experience on Ubuntu or CentOS Configuration of servers like Samba, FTP, NFS Good experience in Windows Server Configuration & maintenance which services like WSUS, DNS, AD, Group Policy, Good knowledge of Desktop and Server hardware & software troubleshooting Good understanding of networking, IP, Subnets, Port Forwarding, DHCP, DNS, Route Experience in managing Network-Firewall and ACL rules Capable to handle Desktop support routine tasks Communication Skills and Email Writing Preferred candidate profile Male candidate only Ready to learn
Posted 1 month ago
2 - 7 years
0 - 3 Lacs
Dahej
Work from Office
Job Summary: We are looking for an Desktop Support Engineer to help with day-to-day IT support. You will handle issues with laptops, desktops, software, and basic network problems. This role requires good technical knowledge and strong communication skills. Key Responsibilities: Support laptops, desktops, and other end-user devices. Fix issues with Windows and Mac operating systems. Troubleshoot MS Office, Teams, OneDrive, and company-specific applications. Use the ticketing tool to track and respond to user requests. Provide basic network (L1) support with help from the central network team. Help with software installations and updates. Be available for on-call support when needed. Requirements: Diploma or Graduate in Computer Engineering or related field. 2-3 years of experience in an L1 IT support role. Knowledge of Windows, macOS, and Office 365. Experience using IT ticketing tools. Basic understanding of networking. Good communication skills and a helpful attitude. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 1 month ago
2 - 6 years
0 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Job Summary: We are looking for an Desktop Support Engineer to help with day-to-day IT support. You will handle issues with laptops, desktops, software, and basic network problems. This role requires good technical knowledge and strong communication skills. Key Responsibilities: Support laptops, desktops, and other end-user devices. Fix issues with Windows and Mac operating systems. Troubleshoot MS Office, Teams, OneDrive, and company-specific applications. Use the ticketing tool to track and respond to user requests. Provide basic network (L1) support with help from the central network team. Help with software installations and updates. Be available for on-call support when needed. Requirements: Diploma or Graduate in Computer Engineering or related field. 2-3 years of experience in an L1 IT support role. Knowledge of Windows, macOS, and Office 365. Experience using IT ticketing tools. Basic understanding of networking. Good communication skills and a helpful attitude. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 1 month ago
years
1 - 2 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Networking Concepts Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
1 - 3 years
0 - 3 Lacs
Mumbai Suburban, Kurla, BKC
Work from Office
Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting
Posted 1 month ago
1 - 4 years
2 - 3 Lacs
Mumbai, Sangli, Aurangabad
Work from Office
Role & responsibilities Provide technical support for both hardware and software issues our users encounter Manage the configuration and operation of client-based computer operating systems Monitor the system daily and respond immediately to security or usability concerns Create and verify backups of data Respond to and resolve help desk requests Upgrade systems and processes as required for enhanced functionality and security issue resolution Administrate infrastructure, including firewalls, databases, malware protection software and other processes Review application logs Install and test computer-related equipment Looking for long-term association with the Institute. Maintain Desktops & Laptops, troubleshooting basic issues, performing routine updates and patches, managing documenting procedures. Assisting with basic network troubleshooting and configuration. Maintaining network infrastructure, including routers, switches, Preferred candidate profile Near By location candidate
Posted 1 month ago
2 - 7 years
2 - 3 Lacs
Navi Mumbai
Work from Office
Hardware Support & Maintenance. Software Installation & Troubleshooting. Email Configuration & Migration. System Administration & User Management. Network & Security Support. Asset & Record Management. Uptime & Monitoring
Posted 1 month ago
1 - 5 years
1 - 2 Lacs
Dharuhera, Jaipur, Vadodara
Work from Office
Roles and Responsibilities Provide desktop support to end-users, troubleshooting and resolving technical issues related to desktops, laptops, printers, and other peripherals. Install, configure, and maintain operating systems (OS) on Windows-based devices. Troubleshoot common software applications such as Outlook configuration and printer issues. Manage ticketing tools to track and resolve customer requests efficiently. Perform remote support sessions using various remote connection methods.
Posted 1 month ago
3 - 4 years
2 - 3 Lacs
Mumbai
Work from Office
TECHNICAL SKILLS REQUIRED a. Windows installation and configuration (Window 7/10/11) b. Windows based server management c. Active Directory Services management d. Email server management for MS-Exchange, Mdaemon and other mail servers e. Hardware desktop assembly f. Installation of Windows applications and peripherals (printers, scanners etc.) g. MS office installation and configuration h. Basic Router Administration i. Basic Firewall Management OTHER REQUIREMENTS 1. Personnel should have good communication skills 2. Ready to work in field, in house and site 3. Should be good in handling customers in case of any escalations New hires will be responsible for providing onsite hardware and networking support on Windows based platform for desktops and server systems Opportunity to work under guidance of award winning seniors with 30+ years of industry experience. Rich interaction with colleagues having multi-disciplinary IT skills in networking, server administration, database management and IT security.
Posted 1 month ago
7 - 10 years
0 Lacs
Bengaluru
Work from Office
Work profile: Plant IT Operations (Pharma and Biotech) Job Location: Bangalore Qualification: Diploma or Degree in Engineering Experience: 7-10 years (L2) Duration : 1 year contract Role & responsibilities: Installation of OS and application-level critical updates, Service packs, and security patches on workstations. Performance monitoring of all Servers, Desktops, and Networking devices. Installation and troubleshooting of operating systems and software, ensuring efficient deployment and resolution of issues. Applying the OS patches and upgraded administrative tools, maintaining the latest system updates and utilities for optimal performance and security. Remote support to end-users for enterprise-level applications, addressing technical issues and maintaining operational continuity. Configuration of software, peripheral devices, and upgradation and troubleshooting for enterprise applications hosted on Windows servers. Capable to handle GxP and non-GxP incidents and tickets related to backups, file management, user management, and security within SLA, and hardware and software maintenance to improve network performance and reduced downtime. Coordination with cross functional team for requirement gathering, review and finalizing technical specifications for IT infrastructure systems. Basic understanding business requirements from users. System administration for GxP application users and project Creation/Disable/modification records. Maintain the disaster recovery plan and backup. Should have good knowledge of QMS process include handling investigations, Change controls and deviations. Backup and Restoration for GxP Systems for Laboratory and Mfg. systems. Should be capable to Coordinate with external engineers/vendors of QC and ensure the services of equipment and applications. Provide technical and functional support to the teams, maintaining the team and giving support to end users for day-to-day activities along with reviewing team Daily reports weekly reports, and Monthly reports and preparing necessary documents. Configuring and troubleshooting of the Network and printers, Configuring and troubleshooting of LAN on Windows platforms. Installation and troubleshooting of Desktops and Workstations.
Posted 1 month ago
1 - 3 years
1 - 2 Lacs
Coimbatore
Work from Office
Job description Roles and Responsibilities Provide technical support to users on desktop administration, Outlook configuration, laptop support, LAN troubleshooting, hardware issues, network problems, software installations, OS installations, and IT services. Troubleshoot complex system issues using various tools such as antivirus software and backup solutions. Manage and maintain computer systems, networks, and servers to ensure optimal performance. Desired Candidate Profile 1-3 years of experience in System Administration or Network Administration role. Strong knowledge of Windows operating systems (Windows Server) and familiarity with Linux/Unix environments. Proficiency in managing Active Directory domains, DNS configurations, DHCP settings, group policies & policy enforcement.
Posted 1 month ago
1 - 6 years
0 - 3 Lacs
Bhiwadi, Alwar
Work from Office
Role & responsibilities Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). Coordinate with the Regional Coordinator for tasks and activities to be performed. Perform Periodic Preventive Maintenance activities. Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. Coordinate with Retail Helpdesk for ticket status and call closure. Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. Coordinate with MSL logistics for spares availability. Perform initial physical inventory verification and asset tagging and submit reports. Carry out IMAC activity. Rollout activity. 50%-70% travelling will be there to cater services. Experience in Hardware & networking. Preferred candidate profile Need to visit multiple stores in all areas. Rotational Week off / No Fixed Sunday off. Bike Mandate. Working on National Holidays against which you shall be eligible for double pay. Public holiday will be working against which compensatory off will be provided.
Posted 1 month ago
1 - 3 years
1 - 3 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
We're Hiring! Role: Desktop Support Eng Company: Innovative Techhub Pvt. Ltd Location: Mumbai Skills Required: Attend all the tickets forwarded by Service Desk and Incident management team. Ensure tickets under various categories (P1/P2/P3/P4) are resolved within the agreed SLA. Working on endpoint devices like Desktops, Laptops, Handheld Devices, Pinter's & Scanners. Supporting end users for their hardware, operating system and application related issue. Escalate with documented evidences to the next level as and when required to the respective teams (Server, NMC, IT Security, IT SDM & Service Delivery) and follow up to its closure with a complete resolution. Ensure adherence to operational & technical escalation process (escalation matrix) Provide accurate information in the shift handovers and on email to the respective Managers. Patching and cabling of the Assets and also working on WIFI/ wireless connectivity's. Co ordinating with vendors and suppliers while accepting material or handing over in case of new or replacement cases. Asset Inventory management - need to capture accurate inventory and share with respective Asset team. Ideal Candidate: 1:-0.6 month to 3 years of experience 2:- candidates should be ready work in rotational shift If youre looking to gain hands-on experience and grow in the field of desktop support eng , wed love to hear from you! To Apply: Send your updated CV to: sakshi.paradkar@ithpl.com Or reach out via WhatsApp: +91 92260 54939 Feel free to share with someone who might be interested!
Posted 1 month ago
3 - 7 years
6 - 7 Lacs
Gurugram
Work from Office
Role & Responsibilities: - Support at Level 1 ERP Navision, Networking, Firewalls & CCTV Surveillance Full support of ERP Navision 2016/ Business Central with internal team Manage & Support Networking (ILL & Broadband) Manage & Support CCTV Surveillance, DVR/NVR - installation, issues, recording Firewall Management (Policy, VPN, Web Filtering, Anti-Spam, Port Blocking and Forwarding) Answer Emails & calls on daily basis Perform activities like OS installations, windows update, software updates, system hardware issue, printer installation Email id creation/ deletion / modification Follow up & coordination with internal stakeholder for IT Payments of vendors. Manage Antivirus Management - installation, group policies, monitoring. Prior Experience from Retail Organizations is must in this role.
Posted 1 month ago
1 - 6 years
0 - 3 Lacs
Pune, Gurugram, Mumbai (All Areas)
Work from Office
Company Details: Invecto is a Growing IT Infrastructure Solution firm. We are into End-to-End IT Services . We connect our customers with Innovative and Advanced Technologies which are new in the market. We design our solutions in such a way, which are the most innovative solutions that can help to collaborate business efficiently and derive business outcomes. Invecto enables you to unlock the sheer potential to reach your goals. Our key alliance partners are Cisco, CrowdStrike, Fortinet, Palo Alto, Aruba, HPE, Google Cloud, Microsoft Azure, Zscaler, Netskope, and so on. We work on the following areas: IT INFRASTRUCTURE SERVICES SECURITY AND MANAGED IT SERVICES COLLABORATION PERFORMANCE OPTIMIZATION DATA CENTER SOLUTION Role & responsibilities Provide technical support for end users with desktop, laptop, and video conferencing issues. Diagnose and resolve hardware and software problems for end users Install, configure, and troubleshoot Windows and MacOS operating systems. Support operating systems (Windows 10/11, MacOS). Perform system upgrades and software / application installation. Configure and support basic video conferencing applications such as Teams, Zoom. Document all support incidents and resolutions in ticketing system (if any). If there is no ticketing system, engineer to maintain daily tickets and tasks in Google sheet or Excel sheet as per the requirement. Maintain hardware and software inventory in Excel sheet. If there is a hardware failure, Engineer will co-ordinate with respective vendor to replace the parts. The candidate should have 1 to 2 years of experience in end user management Preferred candidate profile
Posted 1 month ago
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