The job responsibilities include greeting and directing customers, providing accurate information on product features, pricing, and after-sales services, answering customer questions, conducting price and feature comparisons, cross-selling products, ensuring racks are fully stocked, managing returns, coordinating with Retail Sales Representatives team for excellent customer service, informing customers about discounts and special offers, providing customer feedback to Store Manager, and staying up-to-date with new products/services. The job requirements include a minimum of 1 year of experience, proven work experience as a Retail Sales Representative, Sales Associate, or similar role, understanding of the retail sales process, familiarity with consumer behavior principles, knowledge of inventory stocking procedures, a track record of achieving sales quotas, excellent communication skills to build trusting relationships, ability to perform in fast-paced environments, and flexibility to work various shifts.,
As a Merchandiser in the retail industry, located in Mumbai, Maharashtra, India, your primary responsibilities will include updating the Stock File on a daily basis. You will be required to coordinate with showrooms across PAN India, ensuring smooth communication and collaboration. Additionally, you will play a key role in planning the ideal assortment for store inventory and maintaining accurate stock records. Analyzing stock aging and rotation will be a crucial part of your role. Furthermore, you will be responsible for the outsourcing or purchasing of jewellery from various vendors. Your duties will also involve selecting designs, forecasting orders, and maintaining detailed reports using Excel. Keeping track of both online and offline stock details, monitoring market trends, and conducting market surveys will be essential tasks to ensure effective merchandising. Effective vendor management will also be a part of your duties. To excel in this role, you should hold a Grad/Post-Grad degree with 2-3 years of merchandising experience in the retail industry, preferably in the jewellery sector. Comfort with travelling to different stores and a good understanding of design aesthetics are required. Proficiency in computer skills, especially in Excel, is crucial for this position. Your ability to stay updated with market trends and your strong vendor management skills will be vital for your success in this role.,