Information Security Specialist (RFPs and Vendor Assessments) At ORO Labs, we’re reshaping the future of procurement. Founded in California in 2020, we’re a fast-growing SaaS startup making procurement intuitive, integrated, and intelligent. Our platform supports Fortune 200 clients across North America and Europe, and we are now excited to be expanding our operations to serve leading enterprises across Australia. We help them streamline purchasing, mitigate supplier risk, and improve compliance—all while unlocking value from their existing tech investments. With teams across the U.S., Europe, and India, and now expanding into Australia, we thrive on collaboration, agility, and innovation. Overview: The Information Security Specialist will report to the CTO and work closely with the compliance team to support the organization’s security goals, primarily focusing on responding to RFPs, vendor assessments, and customer inquiries related to security practices. This role ensures the company’s security posture is clearly communicated in sales processes and annual vendor assessments. The Information Security Specialist will play a vital role in building customer trust by addressing security-related questions and maintaining transparency in security processes. Key Responsibilities: RFP and Vendor Assessment Management: Lead the response process for RFPs and vendor assessments, ensuring the company’s security posture aligns with customer expectations and requirements. Customer Engagement: Act as the primary point of contact for customer inquiries around security, explaining security processes and addressing customer concerns during the sales and assessment processes. Policy and Process-Driven Approach: Apply a policy-driven approach in all engagements, maintaining alignment with industry standards and best practices. Compliance Support: Collaborate with the compliance team to ensure adherence to security frameworks and regulatory requirements such as ISO 27001 and SOC 2. Audit Support: Assist in internal and external security audits, ensuring the organization meets compliance and security standards. Skills and Qualifications: Experience: 5+ years in information security, with direct experience managing RFPs and completing vendor security questionnaires. Technical Expertise: Knowledgeable in information security concepts, protocols, and compliance frameworks such as ISO 27001 and SOC 2. Communication Skills: Able to clearly articulate technical security information to non-technical stakeholders and customers. Project Management: Skilled in prioritizing and managing multiple projects simultaneously, ensuring timely and organized responses to RFPs and assessments. Attention to Detail: Strong attention to detail and commitment to accuracy in all security responses. Education: Bachelor’s degree in Information Security, Computer Science, or a related field preferred but not
Company Overview: ORO Labs is a well-funded B2B startup founded by industry veterans. Our SaaS solution is an AI-based procurement orchestration platform that’s dramatically improving business processes for employees, purchasing personnel, and suppliers, and it’s gaining rapid traction among global multi-nationals. ORO’s smart procurement workflows help organizations increase business agility and transparency, shortening cycle times while seamlessly increasing accuracy and compliance for the enterprise Role Overview : The Director - Infosec is a senior leadership role responsible for developing, implementing, and overseeing the overall information security strategy to protect ORO’s data, systems, and technology infrastructure from cyber threats and security risks. This role will report to the CTO and work closely with the compliance team to support the organization’s security goals, primarily focusing on responding to RFPs, vendor assessments, and customer inquiries related to security practices. This person will play a vital role in building customer trust by addressing security-related questions and maintaining transparency in security processes. Key Responsibilities : Develop, implement, and enforce information security policies, procedures, and standards aligned with business goals and regulatory requirements RFP and Vendor Assessment Management: Lead the response process for RFPs and vendor assessments, ensuring the company’s security posture aligns with customer expectations and requirements Lead and manage the organization’s information security program to safeguard confidentiality, integrity, and availability of information assets Customer Engagement: Act as the primary point of contact for customer inquiries around security, explaining security processes and addressing customer concerns during the sales and assessment processes Collaborate with leadership, IT, legal, compliance, and business units to communicate security risks and influence decision-making Apply a policy-driven approach in all engagements, maintaining alignment with industry standards and best practices. Collaborate with the compliance team to ensure adherence to security frameworks and regulatory requirements such as ISO 27001 and SOC 2. Assist in internal and external security audits, ensuring the organization meets compliance and security standards Stay abreast of the latest cybersecurity technologies, and regulatory changes to adapt the security strategy proactively Skills and Qualifications : Experience: At least 14+ years of progressive experience in information security roles, including leadership positions. Technical Expertise: Knowledgeable in information security concepts, protocols, and compliance frameworks such as ISO 27001 and SOC 2. Excellent communication and stakeholder management skills, capable of influencing executive decision-making Experience in risk management, security operations, incident response, and vulnerability management Deep knowledge of cybersecurity frameworks, standards, and regulatory requirements. Project Management: Skilled in prioritizing and managing multiple projects simultaneously, ensuring timely and organized responses to RFPs and assessments. Attention to Detail: Strong attention to detail and commitment to accuracy in all security responses. Education : Bachelor’s degree in Information Security, Computer Science, or a related field preferred but not required.
You will be joining ORO Labs, a well-funded B2B startup that is making a significant impact in the industry. As a Data Curator in the Content Team, your primary responsibility will be to ensure the accuracy, quality, and accessibility of the company's data assets. Working closely with analysts, IT professionals, and subject matter experts, you will curate and manage data repositories to facilitate informed decision-making and ensure compliance with standards and regulations. Your key responsibilities will include curating, organizing, and maintaining large datasets with a focus on accuracy, completeness, and consistency. You will develop and implement data curation strategies, collaborate with stakeholders to interpret data requirements, and optimize data storage solutions to enhance accessibility and usability. Adherence to data governance policies, privacy regulations, and data protection standards will be crucial, along with maintaining documentation for data curation processes and monitoring data integrity. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Management, or a related field, with demonstrated experience in data curation or management. A strong understanding of data management principles, governance, and quality assurance is essential, along with exceptional attention to detail and problem-solving skills. Effective communication and collaboration abilities are key for successful teamwork, and knowledge of machine learning and statistical analysis concepts would be advantageous. Joining ORO Labs offers you the opportunity to shape the quality and accessibility of organizational data while enjoying a competitive salary, comprehensive benefits, and growth prospects in a dynamic and innovative work environment.,
Job Title: RFP Proposal Specialist Location: Chennai/Bangalore, India (Remote) Company Overview: ORO Labs is a well-funded B2B startup founded by industry veterans. Our SaaS solution is an AI-based procurement orchestration platform that’s dramatically improving business processes for employees, purchasing personnel, and suppliers, and it’s gaining rapid traction among global multi-nationals. ORO’s smart procurement workflows help organizations increase business agility and transparency, shortening cycle times while seamlessly increasing accuracy and compliance for the enterprise Position Overview We’re looking for a RFP Proposal Specialist who is passionate about managing customer opportunities, creating proposals, and collaborating with multiple teams. We're looking for someone who can manage multiple projects, work under tight deadlines, pay attention to detail, and adapt to changing RFP requirements. You’ll play a key role in supporting the RFP response process from intake to submission, coordinating with multiple stakeholders, and ensuring smooth execution under the guidance of the Strategic Customer Opportunities team. This position is ideal for someone who has 4 to 5 years of experience in project management with clear communication, attention to detail and organization skills. You’ll collaborate closely with sales, presales, compliance, legal, and leadership teams. What You’ll Do • Support the RFP lifecycle: assist with intake, tracking, stakeholder coordination, response collection, and submission • Coordinate day-to-day execution: manage task lists, deadlines, reminders, and follow-ups to keep RFPs on track • Maintain and update the RFP knowledge base (boilerplate answers, case studies, compliance content) • Draft and edit sections of proposals with attention to clarity, tone, and compliance • Format and proofread documents to ensure accuracy, consistency, and customer-readiness • Collaborate with SMEs (product, security, legal, finance) to collect accurate and approved inputs What We’re Looking For • Education: Bachelor’s degree in Business, Communications, Marketing, Engineering, or related field • 4–5 years of experience in project management, proposal/RFP coordination, or bid management (preferably in SaaS, technology, or professional services) • Proven ability to manage multiple RFPs/proposals simultaneously, meeting strict deadlines without compromising quality • Proficiency with tools like Google Workspace / MS Office (Docs/Word, Sheets/Excel, Slides/PPT); familiarity with Notion, Slack, Jira, or RFP software (e.g., Loopio, RFPIO) is a plus • Strong written and verbal communication skills, with the ability to simplify complex information into clear, compelling responses • Highly organized and detail-oriented, with strong ownership and follow-through • Ability to work collaboratively across sales, presales, compliance, and legal teams in a fast-paced startup environment Good to have: Prior experience in SaaS, procurement, or enterprise technology proposals Exposure to security and compliance questionnaires Familiarity with sales enablement or bid management best practices Why Join ORO Labs Elevate Your Career with Industry Leaders Procurement powers the world—and we need talented people like you to help make it seamless and impactful for enterprises everywhere. At ORO, you’ll collaborate with experts, drive innovation, and grow in a dynamic, fast-paced environment. We believe in fostering a culture of innovation, learning, and collaboration.
Job Title: RFP Proposal Specialist Location: Chennai/Bangalore, India (Remote) Company Overview: ORO Labs is a well-funded B2B startup founded by industry veterans. Our SaaS solution is an AI-based procurement orchestration platform that's dramatically improving business processes for employees, purchasing personnel, and suppliers, and it's gaining rapid traction among global multi-nationals. ORO's smart procurement workflows help organizations increase business agility and transparency, shortening cycle times while seamlessly increasing accuracy and compliance for the enterprise Position Overview We're looking for a RFP Proposal Specialist who is passionate about managing customer opportunities, creating proposals, and collaborating with multiple teams. We're looking for someone who can manage multiple projects, work under tight deadlines, pay attention to detail, and adapt to changing RFP requirements. You'll play a key role in supporting the RFP response process from intake to submission, coordinating with multiple stakeholders, and ensuring smooth execution under the guidance of the Strategic Customer Opportunities team. This position is ideal for someone who has 4 to 5 years of experience in project management with clear communication, attention to detail and organization skills. You'll collaborate closely with sales, presales, compliance, legal, and leadership teams. What You'll Do Support the RFP lifecycle: assist with intake, tracking, stakeholder coordination, response collection, and submission Coordinate day-to-day execution: manage task lists, deadlines, reminders, and follow-ups to keep RFPs on track Maintain and update the RFP knowledge base (boilerplate answers, case studies, compliance content) Draft and edit sections of proposals with attention to clarity, tone, and compliance Format and proofread documents to ensure accuracy, consistency, and customer-readiness Collaborate with SMEs (product, security, legal, finance) to collect accurate and approved inputs What We're Looking For Education: Bachelor's degree in Business, Communications, Marketing, Engineering, or related field 45 years of experience in project management, proposal/RFP coordination, or bid management (preferably in SaaS, technology, or professional services) Proven ability to manage multiple RFPs/proposals simultaneously, meeting strict deadlines without compromising quality Proficiency with tools like Google Workspace / MS Office (Docs/Word, Sheets/Excel, Slides/PPT); familiarity with Notion, Slack, Jira, or RFP software (e.g., Loopio, RFPIO) is a plus Strong written and verbal communication skills, with the ability to simplify complex information into clear, compelling responses Highly organized and detail-oriented, with strong ownership and follow-through Ability to work collaboratively across sales, presales, compliance, and legal teams in a fast-paced startup environment Good to have: Prior experience in SaaS, procurement, or enterprise technology proposals Exposure to security and compliance questionnaires Familiarity with sales enablement or bid management best practices Why Join ORO Labs Elevate Your Career with Industry Leaders Procurement powers the worldand we need talented people like you to help make it seamless and impactful for enterprises everywhere. At ORO, you'll collaborate with experts, drive innovation, and grow in a dynamic, fast-paced environment. We believe in fostering a culture of innovation, learning, and collaboration.
Location : Chennai / Bangalore / Pune(Remote with occasional travel) Employment Type : Full-Time Company Overview: Established in 2020 and headquartered in California, ORO is a SaaS based procurement startup that makes procurement easy and efficient for all employees. We dramatically improve traditional procurement operations by taming the chaotic enterprise spending on business-critical purchases and supplier engagements. We have worked on a streamlined workflow which manages critical tasks like procurement, supplier fraud prevention, invoicing, and more. Our solution helps a number of Fortune 200 companies meet their business goals. The team is based across the US, Europe and India Position Overview: As a Techno-Functional Consultant, you will play a critical role in bridging the gap between technology and business requirements for our clients, defining and configuring the ORO Platform and necessary integrations with clients’ IT landscape which includes systems such as the major ERPs (primarily SAP) S2P front-end applications (primarily Ariba, related systems could be Coupa, Icertis, Conga, Jaggaer, Ivalua, and Fieldglass) Compliance systems Collaboration systems Comfortable using no-code integration platforms You will leverage your expertise in such applications to design, configure, and implement our Procurement Intake and Orchestration tool, ensuring smooth integration with existing systems. Your work will support clients in improving procurement efficiency and unlocking the full potential of their IT investments. Key Responsibilities: - Lead or support the implementation of our SaaS-based Procurement Orchestration tool in large enterprise environments. - Facilitate workshops, training sessions, and user adoption initiatives to ensure successful rollouts. - Act as a subject matter expert on SAP and Ariba or similar tools, across modules, including Sourcing, Contracts, Procurement, and Supplier Management. - Collaborate with cross-functional teams to understand client requirements and translate them into functional specifications. - Configure and customize ORO Platform, and advise the client on changes required on Ariba and SAP to meet client-specific needs, ensuring seamless integration with our orchestration platform. - Designing and building integrations using no-code middleware platform - Troubleshoot technical issues related to system integrations, data flow, and process automation. - Provide hands-on support during all phases of implementation, from design and testing to go-live and post-implementation support. - Work closely with clients to identify opportunities for process improvements and optimization of procurement workflows. - Have a keen eye for detail from an end user’s perspective. Qualifications: - 6-10 years of experience in implementing SAP and Ariba or related systems in large enterprise environments, preferably in the US or Europe. - Strong techno-functional expertise in SAP (MM, SRM, or related modules) and Ariba (Procure-to-Pay, Sourcing, Contracts,CIG). - Experience with procurement processes, supplier management, and integration with ERP systems. - Proven ability to design and implement end-to-end procurement solutions in complex, multi-system environments. - Familiarity with cloud-based SaaS solutions and integration methodologies. - Excellent communication skills and the ability to work effectively with both technical and business stakeholders. Preferred Skills: - Experience in implementing orchestration layers or middleware for procurement processes. - Knowledge of scripting languages and API integration. - Experience working in a fast-paced startup or consulting environment. Why Join Us? - Be part of an innovative startup transforming procurement processes for leading enterprises. - Opportunity to work with cutting-edge SaaS technologies and make a real impact on clients. - Collaborative and flexible work culture with a focus on professional growth. Apply today to join a dynamic team shaping the future of procurement technology!
About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com. Job Summary: We’re looking for MBA graduates (Supply Chain / Operations / Marketing /Digital) who are excited to start their careers at the intersection of Go-To-Market Growth & Strategy and Supply Chain Technology. You’ll play a key role in supporting and executing strategic initiatives that drive ORO’s market growth, specifically with target accounts. You’ll work closely with global leaders across Sales, Marketing, and Product to ensure seamless alignment between business goals, execution plans, and outcomes. This is an ideal role for someone who loves solving business challenges, managing cross-functional programs, and bringing structure to fast-moving projects in a high -growth SaaS environment. Key Responsibilities: Sales & GTM Execution Collaborate with Sales and Marketing leadership to plan and execute targeted business development and sales campaigns Identify and growth hack specific accounts through data insights and creative outreach Develop AI-enabled playbooks for account growth, customer engagement Marketing & Product Collaboration Partner with Product Marketing to align messaging, campaigns, and positioning for target verticals and key accounts Identify and execute B2B influencer campaigns and thought-leadership initiatives to boost brand and pipeline visibility Create and manage cross-functional GTM projects that improve alignment across Product, Sales, and Marketing Innovation & AI Integration Build data-driven frameworks to evaluate account potential and optimize targeting strategies Identify and implement digital and AI-based tools that improve GTM efficiency, lead scoring, and customer engagement Explore automation and personalization opportunities to scale marketing and sales outreach Qualifications: Education: MBA in Supply Chain, Operations, Marketing, Digital or Strategy Experience: 2+ years of experience in strategy, consulting, digital or GTM operations Exposure to B2B SaaS, enterprise operations, or cross-functional project management is a plus Skills: Strong analytical and project management capabilities with attention to detail Ability to translate strategic goals into actionable execution plans Excellent communication, organizational, and stakeholder management skills Strong interest in Go-To-Market strategy and SaaS-based business models Ability to work collaboratively across teams and thrive in a fast-paced, dynamic environment Proactive problem-solver with the ability to adapt to evolving priorities Why Join ORO Labs? Learn from Global Leaders – Direct mentorship from GTM and leadership teams Global Exposure – Collaborate with teams across the US, Europe & India Competitive Pay & Benefits Remote Flexibility Paid Time Off & Wellness Support
Job Title: Contract Lifecycle Manager Location: Remote Experience Required: 6-8+ Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com. Job Summary: We are seeking a Contract Lifecycle Manager to oversee end-to-end post-contract obligations and ensure ongoing compliance, timely renewals, and revenue alignment. In this role, you will track contract milestones, coordinate with cross-functional teams, manage invoice and renewal workflows, and ensure that obligations under MSAs, SOWs, and Order Forms are carried out accurately and on time. A strong understanding of commercial contract terms is key, and candidates with a finance or revenue operations background (e.g., revenue recognition, billing schedules, invoicing dependencies) will be especially valued. What You’ll Do Maintain and track the full lifecycle of commercial contracts, including MSAs, Order Forms, and SOWs. Monitor key contract obligations, deliverables, and renewal timelines; proactively send reminders and coordinate actions with relevant teams. Support invoice management—ensuring accuracy, timely issuance, and tracking payment status in partnership with Finance. Oversee renewal workflows and assist in preparing contract amendments or extension documents. Maintain structured documentation and update contract records within internal systems. Collaborate cross-functionally with Sales, Customer Success, Legal, and Finance to ensure clarity and execution of contract terms. Provide recurring reporting on upcoming renewals, revenue schedules, and contractual risks or gaps. Key Qualifications 6–8 years of experience in contract lifecycle management , commercial operations, legal operations, revenue operations, or a related function. Strong understanding of contract terms, renewal cycles, invoicing milestones, and obligation tracking. Experience working with SaaS agreements (MSAs, SOWs, Order Forms, Amendments) is preferred. Finance or revenue recognition understanding (ASC 606 or similar) is a strong plus. High attention to detail, organizational rigor, and strong follow-through. Excellent stakeholder communication and cross-functional coordination skills. Familiarity with CLM, CRM, or contract workflow tools (e.g., Salesforce, Ironclad, DocuSign) is an advantage. Why Work with Us? Join a cutting-edge SaaS company shaping the future of AI-driven enterprise procurement. Be the key architect of ORO Labs’ growing IP portfolio. Work with global innovators and thought leaders. Enjoy a flexible, growth-oriented, and innovation-driven work culture. Play a pivotal role in securing the intellectual foundation of ORO Labs’ long-term success
About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com. Job Summary: As a Patent Expert at ORO Labs, you will play a key role in developing and managing the company’s intellectual property (IP) strategy. You’ll be responsible for identifying, drafting, filing, and managing patents globally—ensuring our innovative solutions are well protected and aligned with our business goals. You will collaborate closely with our product, engineering, and leadership teams to translate complex technical concepts into strong, defensible patent applications. This role requires deep expertise in patent law, exceptional analytical and writing skills, and a proactive mindset to stay ahead of emerging technologies in AI, SaaS, and enterprise software. Key Responsibilities: Develop a deep understanding of ORO Labs’ technology and product roadmap to identify and protect key innovations. Evaluate R&D outputs and perform IP landscape analyses to uncover patentable opportunities and potential risks. Draft, file, and manage patent applications end-to-end, collaborating with product teams, external counsel, and patent offices. Maintain a structured IP portfolio, ensuring compliance, renewals, and timely filings across jurisdictions. Build internal IP awareness programs and streamline invention disclosure and review processes. Advise leadership on IP strategy, risk mitigation, and portfolio optimization to support business growth and partnerships. Provide IP insights for due diligence, licensing, and M&A activities while tracking and reporting key patent metrics. What We’re Looking For We’re seeking a seasoned patent professional who combines deep legal knowledge with technical curiosity. You’re someone who thrives at the intersection of technology, innovation, and law—able to translate complex technical ideas into strong intellectual property assets. You’ll play a crucial role in helping ORO protect its innovations and maintain a competitive edge in the enterprise SaaS and AI domain. Key Qualifications Experience: 8+ years of experience in patent law, IP strategy, or patent management within a technology or SaaS company. Technical Background: Degree in Computer Science, Engineering, or a related field; strong grasp of AI, ML, or SaaS platforms. Patent Expertise: Proven experience drafting and prosecuting patents globally (US, EU, APAC). Legal Credentials: Registered Patent Agent/Attorney (USPTO or equivalent) preferred. Strategic Mindset: Ability to align IP initiatives with product and business objectives. Analytical Skills: Deep understanding of patent landscapes, prior art searches, and competitive analysis. Communication: Exceptional ability to articulate technical concepts to both legal and non-legal audiences. Collaboration: Experience working cross-functionally with engineering, product, and executive teams. Tools: Familiarity with patent management software and IP analytics tools. Why Work with Us? Join a cutting-edge SaaS company shaping the future of AI-driven enterprise procurement. Be the key architect of ORO Labs’ growing IP portfolio. Work with global innovators and thought leaders. Enjoy a flexible, growth-oriented, and innovation-driven work culture. Play a pivotal role in securing the intellectual foundation of ORO Labs’ long-term success
About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world's largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com. Job Summary: As a Patent Expert at ORO Labs, you will play a key role in developing and managing the company's intellectual property (IP) strategy. You'll be responsible for identifying, drafting, filing, and managing patents globallyensuring our innovative solutions are well protected and aligned with our business goals. You will collaborate closely with our product, engineering, and leadership teams to translate complex technical concepts into strong, defensible patent applications. This role requires deep expertise in patent law, exceptional analytical and writing skills, and a proactive mindset to stay ahead of emerging technologies in AI, SaaS, and enterprise software. Key Responsibilities: Develop a deep understanding of ORO Labs technology and product roadmap to identify and protect key innovations. Evaluate R&D outputs and perform IP landscape analyses to uncover patentable opportunities and potential risks. Draft, file, and manage patent applications end-to-end, collaborating with product teams, external counsel, and patent offices. Maintain a structured IP portfolio, ensuring compliance, renewals, and timely filings across jurisdictions. Build internal IP awareness programs and streamline invention disclosure and review processes. Advise leadership on IP strategy, risk mitigation, and portfolio optimization to support business growth and partnerships. Provide IP insights for due diligence, licensing, and M&A activities while tracking and reporting key patent metrics. What We're Looking For We're seeking a seasoned patent professional who combines deep legal knowledge with technical curiosity. You're someone who thrives at the intersection of technology, innovation, and lawable to translate complex technical ideas into strong intellectual property assets. You'll play a crucial role in helping ORO protect its innovations and maintain a competitive edge in the enterprise SaaS and AI domain. Key Qualifications Experience: 8+ years of experience in patent law, IP strategy, or patent management within a technology or SaaS company. Technical Background: Degree in Computer Science, Engineering, or a related field; strong grasp of AI, ML, or SaaS platforms. Patent Expertise: Proven experience drafting and prosecuting patents globally (US, EU, APAC). Legal Credentials: Registered Patent Agent/Attorney (USPTO or equivalent) preferred. Strategic Mindset: Ability to align IP initiatives with product and business objectives. Analytical Skills: Deep understanding of patent landscapes, prior art searches, and competitive analysis. Communication: Exceptional ability to articulate technical concepts to both legal and non-legal audiences. Collaboration: Experience working cross-functionally with engineering, product, and executive teams. Tools: Familiarity with patent management software and IP analytics tools. Why Work with Us Join a cutting-edge SaaS company shaping the future of AI-driven enterprise procurement. Be the key architect of ORO Labs growing IP portfolio. Work with global innovators and thought leaders. Enjoy a flexible, growth-oriented, and innovation-driven work culture. Play a pivotal role in securing the intellectual foundation of ORO Labs long-term success
Legal Associate – US Contracting (5+ Years PQE) Location: Fully Remote (US hours) About Us ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com. The Role We’re looking for a Legal Associate (5+ years PQE) to own and scale our US contracting function—supporting our fast-growing sales motion. You’ll negotiate complex enterprise deals, work across jurisdictions (US, UK, EMEA, APAC), and be the go-to advisor on privacy, AI, and IP issues. If you’re someone who can say 'yes, and' to business needs without compromising risk, this role is for you. What You’ll Do Own the contract lifecycle – draft, review, and negotiate a variety of agreements (MSAs, SOWs, DPAs, vendor and partnership agreements, NDAs, teaming arrangements, etc.). Drive deals to close – partner with Sales, Finance, and Implementation teams to accelerate revenue while protecting company interests. Spot and solve – identify commercial and legal risks early and propose practical, business-friendly mitigations. Advise across borders – counsel internal teams on privacy, cybersecurity, AI, and intellectual property issues across multiple jurisdictions. Simplify the legal – translate complex legal positions into clear, actionable guidance for non-lawyers. Stay ahead – track legal trends in tech, AI, and data regulation; brief leadership on emerging risk areas. Build scalable processes – develop templates, playbooks, and deal trackers that streamline operations. Be the legal conscience – contribute to strategic initiatives that shape how Oro does business globally. Who You Are A qualified lawyer with 5+ years of PQE, ideally in a tech (SaaS/product) or fast-growth environment. Experienced in US commercial contracting (enterprise sales preferred). Confident negotiating with large customers and procurement teams. Adept at privacy and IP counseling, including data transfer and AI-related issues. A strategic doer—equally comfortable drafting complex contracts and advising execs. A clear communicator who can disagree without drama and get things done. Thrives in ambiguity, stays calm under pressure, and enjoys solving legal puzzles fast. Why Oro Autonomy with impact – you’ll shape the legal backbone of a growing global business. Fully remote – work where you do your best thinking. Health, vision, and dental coverage. Flexible hours across time zones. A no-egos culture that values sharp thinking and bias for action. Ready to join? If you’re a business-minded legal professional who wants to work at the cutting edge of SaaS, procurement, and AI—let’s talk. Apply now and help us redefine how modern enterprises buy.
Legal Associate US Contracting (5+ Years PQE) Location: Fully Remote (US hours) About Us ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world's largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com. The Role We're looking for a Legal Associate (5+ years PQE) to own and scale our US contracting functionsupporting our fast-growing sales motion. You'll negotiate complex enterprise deals, work across jurisdictions (US, UK, EMEA, APAC), and be the go-to advisor on privacy, AI, and IP issues. If you're someone who can say yes, and to business needs without compromising risk, this role is for you. What You'll Do Own the contract lifecycle draft, review, and negotiate a variety of agreements (MSAs, SOWs, DPAs, vendor and partnership agreements, NDAs, teaming arrangements, etc.). Drive deals to close partner with Sales, Finance, and Implementation teams to accelerate revenue while protecting company interests. Spot and solve identify commercial and legal risks early and propose practical, business-friendly mitigations. Advise across borders counsel internal teams on privacy, cybersecurity, AI, and intellectual property issues across multiple jurisdictions. Simplify the legal translate complex legal positions into clear, actionable guidance for non-lawyers. Stay ahead track legal trends in tech, AI, and data regulation; brief leadership on emerging risk areas. Build scalable processes develop templates, playbooks, and deal trackers that streamline operations. Be the legal conscience contribute to strategic initiatives that shape how Oro does business globally. Who You Are A qualified lawyer with 5+ years of PQE, ideally in a tech (SaaS/product) or fast-growth environment. Experienced in US commercial contracting (enterprise sales preferred). Confident negotiating with large customers and procurement teams. Adept at privacy and IP counseling, including data transfer and AI-related issues. A strategic doerequally comfortable drafting complex contracts and advising execs. A clear communicator who can disagree without drama and get things done. Thrives in ambiguity, stays calm under pressure, and enjoys solving legal puzzles fast. Why Oro Autonomy with impact you'll shape the legal backbone of a growing global business. Fully remote work where you do your best thinking. Health, vision, and dental coverage. Flexible hours across time zones. A no-egos culture that values sharp thinking and bias for action. Ready to join If you're a business-minded legal professional who wants to work at the cutting edge of SaaS, procurement, and AIlet's talk. Apply now and help us redefine how modern enterprises buy.
Location : Chennai / Bangalore / Pune(Remote with occasional travel) Employment Type : Full-Time About Us ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com. About the Role As a Customer Success Manager at ORO Labs, you’ll be the trusted partner and primary point of contact for our enterprise clients post-implementation. You’ll work closely with customers to ensure they realize maximum value from ORO’s AI-based procurement platform—driving adoption, engagement, and long-term satisfaction. This is a highly strategic and relationship-driven role that blends business acumen, process expertise, and technical curiosity. You’ll collaborate with cross-functional teams (Product, Engineering, Implementation, and Sales) to ensure seamless customer experiences, identify opportunities for expansion, and champion the voice of the customer internally. What You’ll Do Understand (Depth of Insights) Develop a deep understanding of customers’ business goals, procurement challenges, and success metrics. Serve as a strategic advisor to clients—aligning ORO’s solutions to their evolving needs. Build trusted relationships with key stakeholders at multiple levels within enterprise accounts. Engage (Strategy / Prioritize) Drive regular business reviews, ensuring clear communication of value and ROI. Anticipate customer needs, manage expectations, and guide them through best practices for procurement transformation. Identify risks early and develop mitigation strategies to ensure account health. Organize (Operational Excellence) Monitor customer health scores and adoption metrics, taking proactive actions to improve engagement. Coordinate with internal teams to deliver consistent, high-quality customer experiences. Leverage data and insights to drive continuous improvement in processes and outcomes. Value Creation (Strategic Partnership) Drive measurable business outcomes for customers through ORO’s AI-powered platform. Present data-driven insights that demonstrate value realization and efficiency gains. Partner with account and product teams to identify upsell and cross-sell opportunities aligned with customer goals. Delivery (Execution, Leadership & Experience) Manage post-sales customer relationships to ensure long-term retention and success. Lead onboarding, enablement, and adoption programs that empower customers to use ORO effectively. Collaborate with technical teams to resolve complex issues, ensuring quick and effective resolutions. Represent the customer internally—advocating for their needs and influencing product direction. What We’re Looking For We’re seeking a dynamic and customer-obsessed professional with experience managing enterprise SaaS accounts. The ideal candidate thrives on solving complex business problems, building relationships across multiple levels, and driving measurable value. You should be a proactive communicator, a problem solver by nature, and deeply curious about technology and process optimization. Key Qualifications Experience: 7+ years of experience in Customer Success, Account Management, or Professional Services within an enterprise SaaS environment. Enterprise Stakeholder Management: Proven ability to manage relationships with senior executives and cross-functional teams within large organizations. Procurement or Workflow Expertise: Familiarity with procurement software, process automation, or digital transformation initiatives is highly desirable. Analytical & Strategic Thinking: Ability to interpret customer data, identify trends, and translate insights into actionable strategies. Communication & Influence: Exceptional written and verbal communication skills with the ability to lead executive-level discussions. Collaboration: Strong cross-functional teamwork skills—able to partner with Sales, Product, and Engineering to drive customer outcomes. Tools & Systems: Experience with Customer Success platforms (Gainsight, Totango), CRM (Salesforce), and analytics tools to track success metrics. Mindset: Growth-oriented, empathetic, and driven by delivering measurable business value to customers. Why Work with Us? Be part of a rapidly growing SaaS company redefining enterprise procurement. Collaborate with a global, innovative, and inclusive team. Enjoy a flexible work environment that values autonomy, learning, and impact. Play a pivotal role in helping Fortune 5000 and Global 2000 companies achieve digital procurement excellence. Ready to make an impact? Join us at ORO Labs and help shape the future of customer success in enterprise procurement. Apply now and be part of a team that values innovation, empathy, and execution excellence.
Location : Chennai / Bangalore / Pune(Remote with occasional travel) Employment Type : Full-Time About ORO Labs ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. Our platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com. Position Overview We’re looking for a Change Management Lead who is passionate about driving successful technology adoption for global enterprises. You’ll lead the strategy, framework, and execution of change management initiatives across client implementations, ensuring seamless transition to ORO’s procurement solutions. This position is ideal for someone who blends strategic thinking with hands-on execution—someone who can build toolkits, partner closely with clients, and act as a trusted advisor for large-scale procurement transformation. You’ll collaborate closely with Implementation, Product, Sales, and Customer Success teams, guiding both internal teams and customers on best-in-class change practices. Qualifications Define the enterprise-wide change management vision, methodology, and standards for client implementations and internal initiatives. Partner with cross-functional teams to embed change management early in the project lifecycle—from pre-sales to post-go-live. Conduct stakeholder analysis, impact assessments, and readiness evaluations for client organizations. Identify and manage change-related risks, developing mitigation plans to ensure successful adoption. Build and maintain a scalable Change Management Toolkit, including readiness scorecards, sponsorship roadmaps, coaching plans, user journey maps, and training frameworks. Develop and drive compelling change communication strategies across multiple channels. Establish and track KPIs for change success, measuring adoption, satisfaction, and value realization. Act as a trusted advisor for strategic clients, including C-level stakeholders. Train and mentor internal teams and client teams on ORO’s change methodology and tools. Provide thought leadership through white papers, case studies, and client presentations. Key reponsibilities 8+ years of experience in Change Management, Business Transformation, or Organizational Development, with 3+ years in a strategic or leadership role. Experience working in SaaS, technology, procurement, finance, or ERP ecosystems. Proven expertise designing and implementing end-to-end change management frameworks (e.g., Prosci ADKAR). Exceptional communication skills with the ability to present strategies to executive audiences. Strong experience in user journey design, persona mapping, and training program development. Ability to work collaboratively and iteratively in a fast-paced startup environment. Excellent communication, stakeholder engagement, and cross-functional collaboration skills. Preferred Skills Prosci / CCMP or similar change management certification Consulting background Deep understanding of procurement processes (P2P, S2C) Experience leading global change programs Why Join Us? Be part of an innovative startup transforming procurement processes for leading enterprises. Opportunity to work with cutting-edge SaaS technologies and make a real impact on clients. Collaborative and flexible work culture with a focus on professional growth. Apply today to join a dynamic team shaping the future of procurement technology!
Job Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com . Job Summary: In this role, you’ll be responsible for providing technical support to enterprise customers after they’ve gone live with our platform. Your primary focus will be on troubleshooting issues related to current configurations and resolving technical problems efficiently. For select enterprise accounts, you’ll also take on a technical point-of-contact role—ensuring continuity, technical context, and faster issue resolution. Key Responsibilities: Technical Support & Debugging: Serve as a primary escalation point for customer-reported technical issues. Investigate and debug issues involving platform functionality, integrations (ERP, SSO, APIs), data discrepancies, and user configuration. Use tools like SQL, Postman, and log monitoring systems to perform in-depth root cause analysis. Collaborate with engineering and product teams to escalate and resolve bugs, and ensure timely communication to the customer. Maintain detailed case notes, documentation, and internal/external knowledge base content. Enterprise Customer Engagement: Act as a technical advisor for assigned enterprise customers, building deep familiarity with their configuration, integration, and support history. Participate in regular customer check-ins or QBRs alongside Customer Success Managers (CSMs). Proactively monitor enterprise account health and flag potential issues before they become blockers. Partner with onboarding and implementation teams to ensure smooth technical setup for the enterprise customers. Requirements: Must-Have: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field — or equivalent experience. 5+ years of experience in a technical support, product support, or similar customer-facing technical role (preferably in a SaaS environment). Understanding of procurement, supply chain, or enterprise systems (ERP, P2P, S2P platforms). Strong problem-solving skills with an analytical mindset. Experience with ticketing tools like Zendesk, Jira, or Freshdesk. Familiarity with APIs (REST/JSON), webhooks, and troubleshooting integrations. Basic knowledge of SQL for data analysis and issue investigation. Excellent communication skills — both written and verbal. Be easy to work with—maintain a positive, collaborative attitude, influence the team positively, and always be helpful. Nice-to-Have: Experience supporting procurement preferably or any SaaS products. Exposure to Single Sign-On (SSO), SAML, and OAuth authentication protocols. Familiarity with cloud platforms like AWS or Azure. Experience with log analysis and debugging tools. Why Work with Us? Work with a forward-thinking, global SaaS team supporting leading enterprise customers. Be the technical backbone for live customers, solving real-world issues across complex integrations and configurations. Collaborate closely with Product, Engineering, and Customer Success in a truly cross-functional environment. Build deep expertise in procurement tech, integrations, cloud, and enterprise platforms while working on impactful problems. Enjoy a flexible, remote-first culture that values ownership, autonomy, and continuous learning. Ready to shape the future of enterprise procurement? We’d love to talk. Apply now and bring your expertise to a role that values innovation, autonomy, and impact.
Location : Chennai / Bangalore / Pune(Remote with occasional travel) Employment Type : Full-Time About ORO Labs ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. Our platform is trusted by the world's largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com. Position Overview We're looking for a Change Management Lead who is passionate about driving successful technology adoption for global enterprises. You'll lead the strategy, framework, and execution of change management initiatives across client implementations, ensuring seamless transition to ORO's procurement solutions. This position is ideal for someone who blends strategic thinking with hands-on executionsomeone who can build toolkits, partner closely with clients, and act as a trusted advisor for large-scale procurement transformation. You'll collaborate closely with Implementation, Product, Sales, and Customer Success teams, guiding both internal teams and customers on best-in-class change practices. Qualifications Define the enterprise-wide change management vision, methodology, and standards for client implementations and internal initiatives. Partner with cross-functional teams to embed change management early in the project lifecyclefrom pre-sales to post-go-live. Conduct stakeholder analysis, impact assessments, and readiness evaluations for client organizations. Identify and manage change-related risks, developing mitigation plans to ensure successful adoption. Build and maintain a scalable Change Management Toolkit, including readiness scorecards, sponsorship roadmaps, coaching plans, user journey maps, and training frameworks. Develop and drive compelling change communication strategies across multiple channels. Establish and track KPIs for change success, measuring adoption, satisfaction, and value realization. Act as a trusted advisor for strategic clients, including C-level stakeholders. Train and mentor internal teams and client teams on ORO's change methodology and tools. Provide thought leadership through white papers, case studies, and client presentations. Key reponsibilities 8+ years of experience in Change Management, Business Transformation, or Organizational Development, with 3+ years in a strategic or leadership role. Experience working in SaaS, technology, procurement, finance, or ERP ecosystems. Proven expertise designing and implementing end-to-end change management frameworks (e.g., Prosci ADKAR). Exceptional communication skills with the ability to present strategies to executive audiences. Strong experience in user journey design, persona mapping, and training program development. Ability to work collaboratively and iteratively in a fast-paced startup environment. Excellent communication, stakeholder engagement, and cross-functional collaboration skills. Preferred Skills Prosci / CCMP or similar change management certification Consulting background Deep understanding of procurement processes (P2P, S2C) Experience leading global change programs Why Join Us Be part of an innovative startup transforming procurement processes for leading enterprises. Opportunity to work with cutting-edge SaaS technologies and make a real impact on clients. Collaborative and flexible work culture with a focus on professional growth. Apply today to join a dynamic team shaping the future of procurement technology!
Job Title: Technical Support Engineer Location: India (Remote) Experience Required: 58 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world's largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com . Job Summary: In this role, you'll be responsible for providing technical support to enterprise customers after they've gone live with our platform. Your primary focus will be on troubleshooting issues related to current configurations and resolving technical problems efficiently. For select enterprise accounts, you'll also take on a technical point-of-contact roleensuring continuity, technical context, and faster issue resolution. Key Responsibilities: Technical Support & Debugging: Serve as a primary escalation point for customer-reported technical issues. Investigate and debug issues involving platform functionality, integrations (ERP, SSO, APIs), data discrepancies, and user configuration. Use tools like SQL, Postman, and log monitoring systems to perform in-depth root cause analysis. Collaborate with engineering and product teams to escalate and resolve bugs, and ensure timely communication to the customer. Maintain detailed case notes, documentation, and internal/external knowledge base content. Enterprise Customer Engagement: Act as a technical advisor for assigned enterprise customers, building deep familiarity with their configuration, integration, and support history. Participate in regular customer check-ins or QBRs alongside Customer Success Managers (CSMs). Proactively monitor enterprise account health and flag potential issues before they become blockers. Partner with onboarding and implementation teams to ensure smooth technical setup for the enterprise customers. Requirements: Must-Have: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience. 5+ years of experience in a technical support, product support, or similar customer-facing technical role (preferably in a SaaS environment). Understanding of procurement, supply chain, or enterprise systems (ERP, P2P, S2P platforms). Strong problem-solving skills with an analytical mindset. Experience with ticketing tools like Zendesk, Jira, or Freshdesk. Familiarity with APIs (REST/JSON), webhooks, and troubleshooting integrations. Basic knowledge of SQL for data analysis and issue investigation. Excellent communication skills both written and verbal. Be easy to work withmaintain a positive, collaborative attitude, influence the team positively, and always be helpful. Nice-to-Have: Experience supporting procurement preferably or any SaaS products. Exposure to Single Sign-On (SSO), SAML, and OAuth authentication protocols. Familiarity with cloud platforms like AWS or Azure. Experience with log analysis and debugging tools. Why Work with Us Work with a forward-thinking, global SaaS team supporting leading enterprise customers. Be the technical backbone for live customers, solving real-world issues across complex integrations and configurations. Collaborate closely with Product, Engineering, and Customer Success in a truly cross-functional environment. Build deep expertise in procurement tech, integrations, cloud, and enterprise platforms while working on impactful problems. Enjoy a flexible, remote-first culture that values ownership, autonomy, and continuous learning. Ready to shape the future of enterprise procurement We'd love to talk. Apply now and bring your expertise to a role that values innovation, autonomy, and impact.