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3 - 5 years
4 - 6 Lacs
Gurgaon
Work from Office
Handle recruitment, payroll, compliance, employee engagement, and HR operations. Requires 3+ years’ experience, knowledge of labor laws (is a plus), and strong communication skills.
Posted 3 months ago
2 - 5 years
5 - 8 Lacs
Noida
Work from Office
About Team: HR Shared Services team provides centralized support services to various departments or business units within the company. Through collaboration with different stakeholders, we play a vital role in enabling our stakeholders to focus on its core business activities while ensuring that essential support is effectively managed and optimized for maximum value. We manage all HR operational activities from hire to retire for around 5500 plus employees spread across PAN India Position Responsibilities Design and implement innovative strategies to elevate the onboarding experience, ensuring alignment with company values and culture Collaborate with HR business partners and other stakeholders to: Regularly gather feedback from new hires and employees to refine engagement and onboarding strategies Analyze trends and data to identify opportunities for improving onboarding and engagement processes. Take the lead on leadership-level onboarding, curating tailored experiences to integrate senior hires seamlessly into the organization Manage pre-joining and post-joining formalities of new joinees and conducting Induction. Coordinate payroll processing activities, including data input, validation, and reconciliation Serve as a point of contact for employees and managers regarding HR inquiries and requests, ensuring timely and accurate resolution. Qualifications Past experience in HR Shared Services will be an added advantage Good communication & excel skills Ability to work in a team environment with a high sense of urgency. Ability to maintain discretion and confidentiality in handling information administered in Human Resources. Desired Competencies Experience of working on SAP Success Factors and managing system related functioning Working experience in a fast-paced operational environment Hands on experience in vendor management is desirable Proven ability to follow existing process with high attention to detail
Posted 3 months ago
10 - 20 years
18 - 32 Lacs
Hyderabad
Work from Office
Expertise in Core HR and Hire-to-Retire processes. Responsibilities include employee lifecycle management, compliance, payroll coordination, benefits administration, and process optimization. Requires 5+ years of experience in US HR operations.
Posted 3 months ago
15 - 24 years
20 - 30 Lacs
Hyderabad
Work from Office
Lead US staffing operations, floor manager Client/vendor relations, and business expansion. Drive hiring, performance management, and process optimization to scale operations efficiently.HR & Compliance (US & India) People & Performance Management
Posted 3 months ago
2 - 7 years
3 - 4 Lacs
Thane
Work from Office
Shakti Equipments Pvt Ltd is looking for HR Executive to join our dynamic team and embark on a rewarding career journey. Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.
Posted 3 months ago
10 - 14 years
12 - 16 Lacs
Bengaluru
Work from Office
Skill required: Delivery - A/B Testing Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Data & AIA controlled experiment in which two or more variants (A and B) of a webpage, feature, or marketing element are compared to determine which performs better in terms of user behavior, engagement, or desired outcomes. It is commonly used in website optimization, marketing campaigns, and product development to make data-driven decisions and improve conversion rates. What are we looking for? A/B Testing Hyper Text Markup Language (HTML) JavaScript jQuery Cascading Style Sheets (CSS) Adaptable and flexible Results orientation Detail orientation Ability to perform under pressure Ability to handle disputes Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualifications Any Graduation
Posted 3 months ago
7 - 11 years
9 - 13 Lacs
Bengaluru
Work from Office
Skill required: FBM Performance and Advisory & Corporate Functions Finance - Finance Strategy Designation: Finance Business Management Specialist Qualifications: Bachelors degree with Finance specialization Years of Experience: 7 to 11 years What would you do? "Be part of a multi-disciplinary team of Data Analysts, Data Scientists, Data Visualization Experts, and people with very diverse but specific skills related to UX, Storytelling, Data Visualization, Python Scripting and deep-industry knowledge. Contribute as a core team member driving end-to end change and results for our clients. We are looking for an out-of-the-box thinker, passionate about innovation and agile development. Key Responsibilities:Design and build advanced predictive, prescriptive models and machine learning algorithms.Lead and manage the end-to-end lifecycle of data science projects, ensuring timely and high-quality delivery.Conduct financial analysis using time series models to forecast and track key performance indicators (KPIs).Collaborate with business leaders to translate their needs into data-driven and generative AI solutions.Conduct research and stay current with advancements in generative AI. Be on top of new algorithms/ frameworks. Stay current with industry trends and integrate new technologies and methodologies as appropriate.Develop and implement data science strategies aligned with business objectives.Required Skills and Qualifications:STEM (Science, Technology, Engineering or Mathematics)" What are we looking for? " Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationshipRequired Skills and Qualifications:STEM (Science, Technology, Engineering or Mathematics)" Roles and Responsibilities: " In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualifications Bachelor’s degree with Finance specialization
Posted 3 months ago
10 - 14 years
12 - 16 Lacs
Gurgaon
Work from Office
Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Assoc Manager Qualifications: Chartered Accountant/Master of Business Administration Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Chartered Accountant,Master of Business Administration
Posted 3 months ago
7 - 11 years
9 - 13 Lacs
Mumbai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Detail orientation Adaptable and flexible Agility for quick learning Results orientation Prioritization of workload Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 months ago
5 - 8 years
7 - 10 Lacs
Chennai
Work from Office
Skill required: Tech for Operations - IT Service Management (ITSM) Designation: SaaS Prod & Platform Ops Sr Analyst Qualifications: BCom Years of Experience: 5 to 8 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationRefers how IT teams manage the end to end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services. What are we looking for? Python (Programming Language) Microsoft Visual Basic Data Visualization Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Agility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications BCom
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Chennai
Work from Office
Skill required: Tech for Operations - IT Service Management (ITSM) Designation: SaaS Prod & Platform Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationRefers how IT teams manage the end to end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services. What are we looking for? Python (Programming Language) Microsoft Visual Basic Data Visualization Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Agility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom
Posted 3 months ago
10 - 14 years
12 - 16 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for? OTC working experience Demonstrated project skills and transformation in OTC area Data interpretation & Analysis Six Sigma/Lean certified basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Ability to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualifications Any Graduation
Posted 3 months ago
10 - 14 years
12 - 16 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for? OTC working experience Demonstrated project skills and transformation in OTC area Data interpretation & Analysis Six Sigma/Lean certified basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Ability to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualifications Any Graduation
Posted 3 months ago
7 - 11 years
9 - 13 Lacs
Mumbai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Strong analytical skills Commitment to quality Results orientation Problem-solving skills Ability to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 months ago
8 - 13 years
25 - 40 Lacs
Bengaluru
Work from Office
About The Role : Title: Sales Excellence CoE - Avanade Application Architecture Associate Manager Role (Job Profile):Sales Effectiveness Associate Manager Management Level:Associate Manager (L8) About Accenture: At Accenture, we believe your career is about what you want to be and who you want to be. It's about bringing your skills, your curiosity and your best true self to your work. Here, you'll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change. We Are: Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence. You Are: A confident, self-motivated person who enjoys variety and a fast pace. You thrive in a fast moving, dynamic environment where you collaborate with your global colleagues to help deliver key services to your stakeholders. You find satisfaction in applying a proven approach to deliver high quality results. The Work: The Sales Excellence - Center of Excellence Application Architecture team provides functional architecture support for our sales and pricing tools, ensuring their stability, alignment, and performance. As an Application Architecture Associate Manager in the Integration space, you will work with various teams and stakeholders to manage and execute the integration requests between various applications and our sales and pricing data sources. You will also contribute to the design, testing, and maintenance of our tools and processes. The role requires a high level of attention to detail, process orientation, and communication skills. As Associate Manager you will also contribute to the improvement of existing processes, documentation, and training of junior members. You will: Support the integration of sales and pricing data between different applications and platforms Manage the workflow of requests and approvals using PowerApps tool Participate in meetings and document notes and action items Ensure the completion of Sales Excellence actions and follow up with stakeholders Gather and manage access lists from Application teams Collaborate with the Security team to enforce access policies and standards Create and revise the process guides for operational tasks and procedures Provide feedback and suggestions for improving the design and functionality of the tools and processes Work closely with the CIO Integration teams to support integration requests Review the access and usage of the Sales and Pricing data sources and identify any issues or gaps Contribute to the advancement of the integration related objectives and strategies Train and mentor the junior members of the team Qualifications Heres what you need: Undergraduate degree Typically have a minimum 8+ years of relevant experience English language fluency (oral and written) Proficient in Excel and familiar with formulas and data manipulation Detail-oriented and process-driven, able to follow the established procedures and protocols Independent and team-oriented, able to work autonomously and collaboratively Basic knowledge of sales and pricing data and tools and how they are used in the business Excellent communication, collaboration and problem-solving skills, able to interact with various stakeholders and teams Ability to understand the high-level requirements and expectations of the different teams and applications Potential to supervise a small team with guidance from a supervisor Confident in engaging with senior leadership within the scope of responsibility Responsible for an area of medium size and complexity Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, release cutover weekends, when a critical issue requires immediate resolution). Extra credit if you have: Business Management education desirable Experience with PowerApps and/or working with CIO Integration teams Understanding of sales processes and tools (e.g., Manage mySales) preferred You May Also Need: A home office or work area that is suitable for productive remote work, per local guidelines. This includes a safe, ergonomic workspace and a high-speed internet connection that is stable and secure.
Posted 3 months ago
1 - 3 years
2 - 3 Lacs
Bengaluru
Work from Office
Preparing accurate estimates & budgets Conducting site recces & ensuring site requirements are met Negotiating with vendors for best rates/services Overseeing production on-site & ensuring smooth execution Understanding/implementing design details
Posted 3 months ago
3 - 7 years
3 - 5 Lacs
Madurai
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee/ Domain Trainee – P&C Insurance In this role, you will be responsible for Resource should have worked in Insurance vertical with Claims operations from FNOL set up to Payments issuance functions Responsibilities • End to end knowledge of P&C products • Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise delivery • Ability to build positive collaborations across business and technical communities • Participates on operational improvement initiatives for business divisions • Develop contingency strategies and plans for staffing changes Qualifications we seek in you Minimum qualifications • Graduate from a recognized university • Excellent P&C Insurance knowledge • Should have experience and understanding of processes related to Claim Lifecycle • Excellent analytical skills. Preferred qualifications • Ability to multitask and prioritize activities • Ability to work independently • Transition and operations set up experience • Experience of front ending with customer Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
1 - 4 years
3 - 5 Lacs
Kochi, Kannur, Kottayam
Work from Office
1) Achieve 100% inside sales targets for enrolment, unlocking lucrative incentives. 2) Serve as a student advisor, offering guidance on optimal course selection. 3) Proactively engage in cold calling to generate leads and boost enrolment. Required Candidate profile 4) Address and resolve behavioral concerns through effective communication. 5) Conduct counselling sessions and orientations to enhance the student experience.
Posted 3 months ago
3 - 6 years
4 - 5 Lacs
Gurgaon
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee/ Domain Trainee – P&C Insurance In this role, you will be responsible for Resource should have worked in Insurance vertical with Claims operations from FNOL set up to Payments issuance functions Responsibilities End to end knowledge of P &C products Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise delivery Ability to build positive collaborations across business and technical communities Participates on operational improvement initiatives for business divisions Develop contingency strategies and plans for staffing changes Qualifications we seek in you Minimum qualifications Graduate from a recognized university Excellent P&C Insurance knowledge Must have team handling experience Should have experience and understanding of processes related to Claim Lifecycle Excellent analytical skills. Preferred qualifications Ability to multitask and prioritize activities Ability to work independently Transition and operations set up experience Experience of front ending with customer Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training .
Posted 3 months ago
0 - 1 years
2 - 3 Lacs
Mumbai
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Written and verbal communication Results orientation Prioritization of workload Commitment to quality Agility for quick learning What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely Please note that this role may require you to work in rotational shifts supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Qualifications Any Graduation
Posted 3 months ago
1 - 4 years
1 - 4 Lacs
Ghaziabad
Work from Office
obdu alpha Pvt.Ltd. is looking for Human Resource Professional to join our dynamic team and embark on a rewarding career journey Recruitment and Staffing:Collaborate with hiring managers to identify staffing needs Post job openings, source candidates, and screen resumes Conduct interviews and coordinate the hiring process Conduct new employee orientations Employee Relations:Address employee concerns and grievances Mediate disputes between employees Enforce company policies and procedures Training and Development:Identify training needs within the organization Develop and implement training programs Provide guidance and support for employee development Benefits and Compensation:Administer employee benefits programs Evaluate and recommend improvements to benefit programs Monitor compensation practices and salary structure Compliance and Legal:Ensure the organization complies with labor laws and regulations Keep updated with changes in employment laws Prepare and maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions Performance Management:Develop and implement performance appraisal processes Provide guidance to managers on performance-related issues Assist in developing performance improvement plans HR Administration:Maintain and update employee records Process paperwork for new employees and enter relevant data into HR systems Prepare and maintain reports related to HR metrics HR Strategy:Contribute to the development of HR policies and procedures Assist in long-term organizational planning related to HR issues Stay abreast of industry trends and best practices in HR management
Posted 3 months ago
1 - 4 years
2 - 6 Lacs
Thrissur
Work from Office
Rohini hospital is looking for HR Executive to join our dynamic team and embark on a rewarding career journey Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.
Posted 3 months ago
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The job market for orientation professionals in India is growing rapidly as organizations recognize the importance of providing a welcoming and inclusive environment for their employees. Orientation jobs can vary from onboarding new hires to facilitating diversity and inclusion training sessions. If you are considering a career in orientation, India offers a range of opportunities to explore.
These major cities in India are actively hiring for orientation roles, with a variety of industries seeking professionals to enhance their employee experience.
The average salary range for orientation professionals in India varies based on experience and location. Entry-level orientation coordinators can expect to earn around INR 3-5 lakhs per year, while experienced orientation managers can earn upwards of INR 8-12 lakhs annually.
In the field of orientation, a typical career path may start as an Orientation Coordinator, then progress to an Orientation Specialist, followed by an Orientation Manager, and potentially culminating in a Director of Employee Experience role.
In addition to orientation expertise, professionals in this field may benefit from having skills in communication, organizational development, cultural sensitivity, and project management.
As you navigate the job market for orientation roles in India, remember to showcase your expertise, experience, and passion for creating positive employee experiences. By preparing thoroughly and applying confidently, you can position yourself for success in this rewarding field. Good luck!
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