Company Description Orenda Enterprises LLP's design professionals are equipped to help determine the best products and designs for customers, ensuring they work within the colors and lighting of surrounding environments. The company focuses on exceeding customer expectations through tailored design solutions. Role Description As a Quantity Surveyor, you will be responsible for managing all aspects of cost estimation, budgeting, and financial control for construction projects, with a focus on interior fit-out works. You will play a key role in ensuring that projects are delivered within budget and in accordance with client requirements. Your expertise in cost management and procurement will contribute to the overall success and profitability of projects. Qualification : Graduate in Commerce / Diploma with good maths skill Experience : Fresher may also apply , 2-3 years of experience Industry : Interior Contracting / Construction Salary : At par with Industry Standards Location : PAN India Show more Show less
Job Description: Business Development Officer (Interior Fit-outs) Position: Business Development Officer Industry: Interior Fit-outs & Contracting Location: Department: Business Development Reports To: Business Development Manager / Director Qualification: Graduate, MBA Experience: 4 to 5 Years Salary: As Par with Industry Standard (30,000 to 35,000) Job Summary: The Business Development Officer is responsible for driving sales, identifying new business opportunities, and building strong client relationships within the interior fit-out industry. This role involves market research, client acquisition, proposal development, and collaboration with internal teams to ensure successful project execution. Key Responsibilities: 1. Lead Generation & Sales Identify and generate leads through cold calling, networking, referrals, and industry events. Develop and maintain relationships with corporate clients, real estate developers, architects, interior designers, and project consultants. Convert potential leads into business contracts through effective sales strategies. Achieve and exceed assigned sales targets. 2. Client Relationship Management Maintain strong relationships with existing clients to ensure repeat business. Handle client inquiries, address concerns, and ensure high customer satisfaction. Collect client feedback and coordinate with internal teams for service improvements. 3. Market Research & Strategy Conduct market research to analyze trends, competitors, and potential growth opportunities. Identify new sectors and geographical areas for business expansion. Develop and implement strategic plans to enhance market presence. 4. Proposal & Contract Management Prepare and present business proposals, quotations, and tenders. Work with the design and project teams to create feasible proposals. Negotiate and close contracts while ensuring compliance with industry standards and company policies. 5. Coordination with Internal Teams Collaborate with project managers, designers, and procurement teams to align sales with project execution. Ensure smooth handover of projects from sales to operations. Provide regular updates on sales progress and business development activities. 6. Brand Awareness & Networking Represent the company at industry exhibitions, trade shows, and networking events. Develop and enhance the company’s brand visibility in the interior fit-out market. Utilize digital marketing channels to generate leads and improve brand positioning. Qualifications & Requirements: Bachelor's degree in Business Administration, Marketing, Interior Design, or related field. 4+ years of experience in business development, preferably in the interior fit-out or construction industry. Strong network within the real estate, interior design, or contracting sectors. Excellent communication, negotiation, and presentation skills. Ability to work independently and in a team environment. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software. Knowledge of project estimation, budgeting, and contract negotiation is a plus. Key Performance Indicators (KPIs): ✔ Number of new leads generated and converted ✔ Revenue growth and sales performance ✔ Client retention and satisfaction levels ✔ Success rate of proposals and contract closures ✔ Expansion into new markets and business sectors Key Result Areas (KRAs) are essential metrics that define the critical success factors for a Business Development Officer in the Interior Fit-outs industry. These KRAs ensure alignment with organizational goals and facilitate performance evaluation. Below are the primary KRAs for this role: 1. Lead Generation and Client Acquisition Objective: Identify and secure new business opportunities to expand the client base. Key Activities: Conduct market research to identify potential clients in target sectors such as commercial, residential, hospitality, and retail. Utilize networking, cold calling, and digital marketing strategies to generate leads. Develop and deliver compelling presentations to prospective clients. Success Metrics: Number of qualified leads generated per quarter. Conversion rate of leads to confirmed projects. Growth rate in the number of new clients acquired. 2. Revenue Growth and Profitability Objective: Achieve and exceed revenue targets while maintaining profitability. Key Activities: Develop and implement strategic sales plans to meet revenue goals. Negotiate contracts ensuring favorable terms and profitability. Monitor project budgets and control costs in collaboration with project managers. Success Metrics: Total revenue generated from new and existing clients. Profit margins achieved on projects. Achievement of quarterly and annual sales targets. 3. Client Relationship Management and Retention Objective: Build and maintain strong relationships to ensure client satisfaction and repeat business. Key Activities: Regularly engage with clients to assess satisfaction and gather feedback. Address client concerns promptly and effectively. Develop strategies to enhance client loyalty and encourage repeat business. Success Metrics: Client satisfaction scores from feedback surveys. Rate of repeat business from existing clients. Number of client referrals received. 4. Market Expansion and Brand Positioning Objective: Enhance market presence and establish the company as a leader in the interior fit-out industry. Key Activities: Identify and explore new market segments and geographical areas for expansion. Participate in industry events, trade shows, and networking opportunities to promote the brand. Collaborate with the marketing team to develop campaigns that enhance brand visibility. Success Metrics: Number of new markets or segments entered. Brand recognition and recall rates in target markets. Engagement levels in marketing and promotional activities. 5. Proposal Development and Bid Management Objective: Create compelling proposals and manage the bidding process to secure projects. Key Activities: Develop customized proposals that address client needs and showcase company capabilities. Manage the end-to-end bidding process, ensuring timely submission of high-quality bids/ Tenders. Collaborate with internal teams to gather necessary information for proposals. Success Metrics: Number of proposals submitted and their success rate. Quality and comprehensiveness of proposals, as assessed by client feedback. Turnaround time for proposal development and submission. Below are some critical KPIs for this role: 1. Lead Generation and Conversion Rate Objective: Assess the effectiveness of strategies in attracting and converting potential clients. Key Activities: Implement targeted marketing campaigns to generate qualified leads. Engage in networking events and industry forums to identify potential clients. Follow up on leads promptly to increase conversion chances. Success Metrics: Number of new leads generated per month. Percentage of leads converted into clients. Cost per lead acquisition. 2. Revenue Growth Objective: Measure the contribution to the company's financial growth through new and existing client engagements. Key Activities: Develop and execute sales strategies to meet revenue targets. Identify opportunities for upselling and cross-selling services. Monitor financial performance and adjust strategies accordingly. Success Metrics: Total revenue generated from new clients. Revenue growth percentage compared to previous periods. Average revenue per client. 3. Client Retention Rate Objective: Evaluate the ability to maintain long-term relationships with clients, leading to repeat business. Key Activities: Provide exceptional customer service to enhance client satisfaction. Regularly communicate with clients to understand their evolving needs. Implement feedback mechanisms to improve service delivery. Success Metrics: Percentage of clients retained over a specific period. Number of repeat projects from existing clients. Client satisfaction scores from surveys or feedback forms. 4. Market Expansion Objective: Assess the effectiveness in entering new markets or sectors to broaden the company's reach. Key Activities: Conduct market research to identify potential areas for expansion. Develop tailored strategies to penetrate new markets. Establish partnerships with local stakeholders in new regions. Success Metrics: Number of new markets or sectors entered. Revenue generated from new markets. Market share percentage in newly entered regions. 5. Proposal Success Rate Objective: Gauge the effectiveness of proposals in securing new projects. Key Activities: Develop comprehensive and tailored proposals that meet client needs. Collaborate with internal teams to ensure feasibility and accuracy. Present proposals persuasively to potential clients. Success Metrics: Number of proposals submitted. Percentage of proposals accepted by clients. Feedback from clients on proposal quality.