11 Ordertocash Processes Jobs

You are kindly invited to attend the Infosys BPM Walk-In Drive for the position of Order Management Specialist in Bangalore on 11th June 2025. Please carry a copy of this email to the venue and ensure you register your application before participating in the walk-in. Remember to mention your Candidate ID on top of your Resume. The interview is scheduled for 11th June 2025 from 09:30 AM to 12:30 PM at the following venue in Bangalore: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase.J P Nagar, Bengaluru, Karnataka 560078 Landmark: Near Sindhoor Convention Centre Please make sure to carry 2 sets of updated CVs (Hard Copy), a face mask, and a mandatory Identity proof (PAN Card) for the assessment. **Job Description:** - **Job Location:** Bangalore - **Qualification:** Any Graduates (No B.E/B.Tech) - **Shifts:** Night Shift - **Experience:** 1 to 2 Years - **Role:** Senior Process Executive - **Note:** Immediate joiners **Roles & Responsibilities:** **Position Summary:** We are looking for a highly motivated and customer-focused Order Management Specialist to join our team. The ideal candidate should have hands-on experience in Order-to-Cash (O2C) processes within a BPM environment. This role is crucial in managing the complete lifecycle of orders, ensuring high quality, customer satisfaction, and zero escalations. Exceptional communication skills, problem-solving abilities, and a focus on quality are essential for this position. **Key Responsibilities:** - **Order Lifecycle Management:** Handle order entry, modifications, holds management, and deal renewals. - **Customer Interaction:** Address customer queries efficiently to ensure high satisfaction levels. - **Escalation Management:** Proactively resolve issues to prevent escalations. - **Quality Focus:** Ensure transactions meet quality standards with zero defects. - **Invoicing and Billing:** Ensure accurate and timely billing with attention to detail. - **Stakeholder Communication:** Engage with teams for smooth order processing. - **Process Compliance:** Adhere to internal processes, quality guidelines, and SLAs. - **System Utilization:** Work with ERP and CRM systems for order management. - **Continuous Improvement:** Identify process gaps and suggest improvements. - **Shift Flexibility:** Be adaptable to working across various shifts for operational support. **Qualifications:** - **Education:** Any Graduate/Postgraduate. Supply Chain Management certificate is a plus. - **Experience:** Minimum 2 years in Order Management in a BPM environment. - **Technical Skills:** Proficient in ERP/CRM tools and MS Office applications. - **Communication Skills:** Excellent verbal and written communication skills. - **Problem-Solving Abilities:** Strong problem-solving skills for quick issue resolution. - **Customer Focus:** Handle complex queries professionally with a customer-first attitude. - **Attention to Detail:** Ensure accuracy and compliance in order management. - **Shift Requirements:** Flexibility to work in various shifts including night shifts. **Key Performance Indicators:** - **Quality Scores:** Maintain high-quality metrics and standards. - **Escalation Avoidance:** Zero escalations due to inaccuracies or delays. - **Customer Satisfaction:** Ensure a high level of customer satisfaction. Remember to have a working cellphone with microphone and camera access. Download the SHL application for Assessments and ensure a minimum upload/download speed of 2 MBPS. Regards, Infosys BPM Recruitment Team,

As a SAP BRIM professional with expertise in Subscription Order Management (SOM), you are invited to join our team. We are seeking individuals with a strong background in SAP BRIM, encompassing SOM, CI, and CC modules. Your proficiency in ABAP, oData, SAPUI5, Fiori, and S/4HANA will be highly valued in this role. An understanding of Order-to-Cash processes is essential for success in this position. Your responsibilities will include functional configuration of SAP SOM, managing subscription lifecycle, product modeling, testing, documentation, and collaboration with stakeholders. The ideal candidate will have at least 5-6 years of experience, the ability to work autonomously, and a combination of technical skills and functional knowledge. This opportunity is available in Bangalore, Gurgaon, or Mumbai. Immediate joiners or those with a maximum notice period of 30 days are preferred. If you are interested in this position or know someone who would be a great fit, please send your resume to recruit@chaibugroup.com.,

You will be joining NTT DATA Services, a top 10 global services company and part of the NTT Group, aiding clients worldwide in responding to market dynamics, reducing costs, and increasing productivity. As part of the Finance team in Gurgaon, you will play a crucial role in supporting Account Leaders in Contract Management, Account Governance, and Business Process Compliance to ensure a smooth order-to-cash process. Your responsibilities will include tracking account operations, ensuring process compliance, and providing proactive insights to support account growth. You will collaborate with various teams to streamline month, quarter, and year-end closing processes, utilizing your strong business knowledge and experience with Order-to-Cash processes. Proficiency in MS Office suite, particularly in Excel and Outlook, is essential for this role. Experience with SAP and Salesforce.com will be advantageous. Having expertise in areas such as Project/Time management, Contracts/Invoicing/AR, Order management, and master data management will be preferred. As a part of the team, you will conduct User Acceptance Testing (UAT), secure sign-offs for new requirements, and ensure effective communication with internal stakeholders. Your ability to analyze complex business problems, propose solutions, and maintain SLAs will be critical to your success. In summary, this role requires a self-managed individual with strong communication, analytical, and management skills, who can drive attention to detail, optimize results, and effectively collaborate with cross-functional teams to deliver high-quality outcomes within set timelines.,

You should have at least 5 to 6+ years of experience in SAP SD and strong expertise in S/4HANA. As an SAP SD Solution Architect, your responsibilities will include designing and overseeing complete SAP SD solutions. You will be required to conduct client workshops, blueprinting sessions, and integrate SD with MM, FICO, and other modules. Providing expert guidance on Order-to-Cash processes and managing delivery timelines while collaborating with cross-functional teams will be essential aspects of your role. The ideal candidate must possess a minimum of 6 years of SAP SD experience along with excellent communication and stakeholder management skills. This is a full-time position that requires you to work in person at the designated location.,

You are required to join our team in Mumbai as an SAP SD Consultant with expertise in SAP S/4HANA Public Cloud. Your primary responsibility will be to lead and manage end-to-end SAP SD implementations within SAP S/4HANA Public Cloud environments. You will work closely with business stakeholders to analyze requirements and design tailored SAP SD solutions. Additionally, you will configure and customize SD modules, conduct system testing, user training, and provide post-go-live support. To be successful in this role, you should have at least 4 years of experience in SAP SD with a proven track record in implementation and support. You must have completed at least one full-cycle SAP S/4HANA Public Cloud implementation and possess a strong understanding of sales order processing, pricing procedures, billing, and credit management. Familiarity with Fiori apps and embedded analytics in SAP S/4HANA Public Cloud is preferred. Collaboration with cross-functional teams and driving business process improvements are essential aspects of this role. Strong analytical, problem-solving, and communication skills are required to troubleshoot and resolve SD-related issues effectively. Additionally, maintaining documentation of processes, configurations, and customizations is a key part of the responsibilities. Preferred qualifications include SAP S/4HANA Public Cloud certification in the SD module, knowledge of ABAP debugging, IDOCs, and interfaces, as well as experience in industry-specific SD processes (e.g., manufacturing, retail, FMCG). If you possess the required skills and experience and are looking to make a significant contribution to our team, we would like to hear from you.,

The purpose of your role is to lead and manage SAP-related IT projects by effectively bridging the gap between business stakeholders and technical teams. Your primary responsibility will be to ensure the successful delivery of SAP solutions that align with organizational goals, optimize business processes, and drive operational efficiency. This will involve translating business needs into scalable SAP implementations, ensuring timely project execution, maintaining stakeholder alignment, and fostering continuous process improvement. As a key member of the team, your responsibilities will include leading and managing end-to-end SAP MM and SD module implementations and enhancements. You will be required to gather and analyze business requirements, translating them into functional specifications. Configuration of SAP MM/SD modules according to best practices and business needs will also be a crucial aspect of your role. Collaborating with developers, technical teams, and other SAP module owners to design integrated solutions will be essential to the success of the projects. Supporting data migration, testing, training, and go-live activities, as well as providing ongoing support, troubleshooting, and continuous improvements for SAP MM and SD processes, will also fall under your purview. It will be your responsibility to document functional specifications, test cases, user manuals, and training materials. Ensuring compliance with internal controls and regulatory requirements will be crucial to the success of the projects. Acting as a liaison between business users and technical teams, ensuring stakeholder alignment, will also be a key aspect of your role. To excel in this role, you must possess a Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Additionally, you should have 10+ years of experience in SAP MM and/or SD module implementation and support. A strong understanding of procurement, inventory management, order-to-cash processes, and logistics is essential. Experience in full-cycle SAP implementations and upgrades, along with proficiency in configuring pricing, billing, shipping, inventory, purchasing, and vendor management processes, will be required. Excellent problem-solving, communication, and stakeholder management skills are a must. Familiarity with integration to other SAP modules (FI, WM, PP, etc.) and non-SAP systems will also be beneficial.,

The Client Management Services organization supports NTT DATA Account Leaders in Contract Management, Account Governance, and Business Process Compliance activities to enable a timely order-to-cash process and effective coordination between Sales, Forecasting, ERP, and Resourcing actions. The primary objective of this group is to enable Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/compliance/awareness within or across accounts, providing proactive insights, and supporting actions related to org-wide initiatives. The AO Organization Business Support Team is responsible for overall contract setup and management support, account operations tracking, process compliance activities, and client onboarding activities. The AO Operations Manager supports key processes for a portfolio of accounts reporting to the Operations Head. The incumbent is required to perform a combination of the following essential functions: - Possess strong process/business knowledge and experience with end-to-end Order-to-Cash processes and functional knowledge of each sub-stream of Order to Cash. - Understand and set up newly received contracts/projects in the system (SAP, Peoplesoft, etc.) and perform maintenance activities as required, including accurately interpreting supporting documents. - Coordinate with all Order-to-Cash substreams to ensure accurate and timely invoicing to the customer and reduce unbilled items. - Deliver upon the SLAs and KPIs of the team from a production standpoint. - Engage in calls, discussions, and meetings with Delivery managers, Project Managers, Vertical CFOs, Financial analysts, and other key stakeholders to maintain smooth communication of operational activities on a daily basis. - Track account operations, ensure process compliance, and perform repeatable administrative actions with minimal coordination or ambiguity. - Provide continuous improvement ideas and possess considerable knowledge of revenue recognition methods from an accounting standpoint. - Work with the leadership team to provide feedback, identify training needs, and perform root cause analysis for iterations/escalations. - Collaborate with different teams like resource management, revenue, and finance to ensure a smooth month, quarter, and year-end closing process.,

The Account Operations Services/team organization supports NTT DATA Account Leaders in Contract Management, Account Governance, and Business Process Compliance activities to enable a timely order-to-cash process and effective coordination between Sales, Forecasting, ERP, and Resourcing actions. The primary objective of this group is to enable Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/compliance/awareness within or across accounts, providing proactive insights, and supporting actions related to org-wide initiatives. The AO Organization Business Support Teams are responsible for overall contract management support, account operations tracking, process compliance activities, and client onboarding activities. The Account Operations Support Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager. The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity: - Resource who has strong process/business knowledge and experience with Order-to-Cash processes - Responsible for account operations tracking, process compliance activities, and repeatable administrative actions with minimal coordination or ambiguity related to the process areas - Someone with an analytical bent of mind who can work on providing continuous improvement ideas - Works closely with different teams like resource management, revenue, finance to ensure a smooth month, quarter & year-end closing process Technical Skills: - Proficient with MS Office suite (MS Excel, MS Outlook, etc.) - Ability to use systems effectively for Projects/Time/Resource management and other functions - Experience with SAP and Salesforce.com will be an added advantage Functional Skills: - Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management, and master data management will be preferred - Resource who has strong process/Business knowledge and experience with Order-to-Cash process - Conducting UAT and securing Sign Offs for new requirements under the supervision of the Technical team/Lead - Preferred Operations or Back-office Support Services background - Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions. Management Skills: - Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables, and optimize results - Flexible to business requirements - Coordinate with internal resources and stakeholders for the flawless execution of work - Effectively communicating your insights and plans to cross-functional team members and management - Monitoring deliverables and ensuring the timely completion of change requests/requirements - Maintaining SLAs and resolving issues within SLA,

You are a skilled SAP SD HANA Consultant with over 8 years of experience, looking for an opportunity to join a technology services client on a Full Time basis across PAN India. Your expertise includes SAP Process Modelling Suite (Signavio, ARIS, Visio) and SAP SD S/4HANA. You have hands-on experience in project implementation in S4H Cloud Implementation Public Edition, with a strong understanding of SAP standard configuration and project processes related to Sales Distribution. Your proficiency extends to OrdertoCash processes including Delivery Processing, Pricing, and Billing. You are adept at providing designs for RICEFW Objects in the OTC Module. In addition to your mandatory skills, you possess excellent communication abilities to effectively handle client communication and collaborate with both offshore and onsite teams. You excel in building professional relationships with clients, management, and team members to ensure the successful delivery of proposed solutions. If this opportunity excites you and aligns with your expertise, please share your updated resume with kavya.b@s3staff.com.,

As an Infoscion, your primary responsibility will be to lead the engagement effort in delivering high-quality consulting solutions to customers. This includes problem definition, diagnosis, solution design, development, and deployment. You will review proposals, provide guidance, analyze solutions, identify change management requirements, and propose structured approaches for managing change. Additionally, you will coach the team, provide subject matter training, motivate team members, and contribute to unit-level and organizational initiatives. To excel in this role, you should be a Graduate with a minimum of 9 years" experience and possess excellent communication skills. You must be able to understand business processes and translate them into SAP solutions. Strong knowledge of SAP standard configuration, project processes, Order-to-Cash processes, pricing, billing, delivery processing, and RICEFW elements design is essential. Experience in an EDI environment, iDoc processing, and global project implementation is a plus. Moreover, you should have expertise in software configuration management systems, business acumen, industry thought leadership, and awareness of latest technologies and trends. Logical thinking, problem-solving skills, collaboration ability, industry domain knowledge, understanding of financial processes and pricing models, client interfacing skills, SDLC, agile methodologies, and project management are key requirements for this role. This position offers opportunities in multiple locations across India, including Bangalore, Pune, Hyderabad, Chennai, and more. Infosys Ltd. is committed to providing a supportive and enriching experience throughout your journey with the organization. If you are passionate about helping clients navigate their digital transformation journey, this role is an excellent fit for you.,

The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon. The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization Business Support Team is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager Job Responsibilities: The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity Resource who has strong process/business knowledge and experience with E2E of Order-to-Cash processes and functional knowledge of each of the sub-streams of Order to Cash. As part of daily production activities: - Understanding and setting up newly received contracts/projects in the system (SAP, Peoplesoft etc.) and performing their maintenance activities as and when required. This requires accurately understanding and interpreting supporting documents. Co-ordinate with all O2C sub streams to ensure accurate and timely invoicing to the customer Constant reduction of unbilled items Delivering upon the SLAs and KPIs of the team from production standpoint. Getting on calls, discussions and meetings with Delivery managers, Project Managers, Vertical CFOs, Financial analysts and other key stake holders to maintain smooth communication of operational activities on a daily basis. Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas Someone with analytical bent of mind who can work on providing continuous improvement ideas and has a considerable knowledge of revenue recognition methods from an accounting standpoint. Works with leadership team to provide feedback, identifying training needs and perform root cause analysis for iterations/escalations Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process Technical Skills Proficient with MS office suite (MS Excel, MS outlook etc) Ability to use systems effectively for Projects/Time/Resource management and other functions Experience / Exposure on with SAP and Saleforce.com will be an added advantage Functional Skills 3 to 4 plus years of experience in at least one of the process areas Project/Time, Contracts/Invoicing/Order Management/AR is preferred. Master data management will be an added advantage Resource who has strong process/Business knowledge and experience with Order-to-Cash process Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead 1+ years of Operations or Back-office Support Services experience is preferred Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions. Management Skills Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results Flexible to business requirements Coordinate with internal resources and stakeholders for the flawless execution of work Effectively communicating your insights and plans to cross-functional team members and management Monitoring deliverables and ensuring timely completion of change requests/requirements Maintaining SLAs and resolving issues within SLA Core Competencies Minimum 1-year experience at People Manager role for grade 7 and minimum 2 years experience at People Manager role for grade 8. Drive strong performance management within the team for achieving team targets, maintaining optimum production standards and driving efficiency within the team Using Leadership skills and change management for advocacy of organisational objectives Strong business acumen with ability to drive zero surprise operations and un-interrupted production. Using innovation and initiative as tools for driving process improvements. Driving a strong channel of communication for effective stakeholder management.,