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2.0 - 5.0 years

2 - 5 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Knowledge of Order management, , Work on ERP to promptly acknowledge and enter orders with complete accuracy Generate MIS reports for Order Status Backlog, Past Due & Forecasts Ability to work closely with Global interfaces.

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1.0 - 3.0 years

4 - 5 Lacs

Surat

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Hiring a Merchandiser to assist in product planning, order follow-ups, vendor coordination, sample development, and ensuring timely delivery. Role involves market research, data analysis, and maintaining buyer communication records. Required Candidate profile Candidate should have knowledge of merchandising processes, strong coordination skills, attention to detail, ability to handle buyers and vendors, follow up on orders, and manage sampling & timelines.

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1.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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Role & responsibilities Respond to customer queries via WhatsApp, email, and social media. Resolve issues related to orders, returns, refunds, delivery delays, and product concerns. Track order statuses and coordinate with the operations team to ensure timely resolutions. Maintain records of customer interactions, queries, and complaints using CRM tools. Identify recurring issues and share insights with the team for service improvement. Ensure every customer interaction is empathetic, professional, and in line with brand voice. Follow up on customer issues till closure. Preferred candidate profile 12 years of experience in customer support, preferably in D2C or e-commerce companies. Excellent verbal and written communication skills. Familiarity with tools like Shopify, Freshdesk, Excel, or any CRM software. Quick learner, empathetic listener, and solution-driven approach. Comfortable working from the office at Indiranagar, Bengaluru.

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4.0 - 9.0 years

4 - 8 Lacs

Bengaluru

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Order Management TL Skill-Order Management,Order Fulfillment,Order Lifecycle,Team Handling,Team Lead Exp-4+Yrs In OM Team Lead (2Yrs On Paper Team Lead Mand) PKG Upto-10.5LPA Loc-Bang Call on 7042331616 or drop cv on supreet.imaginators@gmail.com Required Candidate profile 2Yrs On Paper Team Lead Mandatory Skill-Order Management, Order Fulfillment,Order To Cash, Order Lifecycle, Escalation,Performance Management,Team Handling, Team Lead,Stakeholder,SCM, Supply Chain,ERP

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5.0 - 8.0 years

4 - 9 Lacs

Bengaluru

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Role: Order Management SNF Designation: Team Lead Exp: 5+ years exp in order management, SNF, with team handling on papers must Loc: Bangalore 24/7 shifts Salary: 10LPA Regards, Naren naren@jobseeks4u.com

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4.0 - 9.0 years

4 - 8 Lacs

Bengaluru

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Order Management TL Skill-Order Management,Order Fulfillment,Order Lifecycle,Team Handling,Team Lead Exp-4+Yrs In OM Team Lead (2Yrs On Paper Team Lead Mand) PKG Upto-10.5LPA Loc-Bang NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Yrs On Paper Team Lead Mandatory Skill-Order Management, Order Fulfillment,Order To Cash, Order Lifecycle, Escalation,Performance Management,Team Handling, Team Lead,Stakeholder,SCM, Supply Chain,ERP

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3.0 - 5.0 years

1 - 3 Lacs

Agra

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Job Role- Online Order Processing Job Type- Full-time Job Location- M.G. Road, Agra. Exp.- 3- 5 Years (6 Days working) Order Management: Process and verify online orders received through various platforms (e.g., company website, e-commerce partners). Ensure order details, including quantities, shipping addresses, and payment statuses, are accurate. Inventory Coordination: Collaborate with the inventory team to check stock availability and maintain accurate records. Update inventory levels on online platforms as required. Shipping and Fulfilment: Coordinate with logistics partners for timely dispatch and delivery of orders. Track shipments and resolve any delivery issues promptly. Customer Support: Respond to customer queries related to orders, payments, and delivery via email, chat, or phone. Address complaints or concerns, ensuring a positive resolution. Data Maintenance: Maintain accurate records of order processing, returns, and refunds. Generate regular reports on order trends, fulfilment performance, and customer feedback. Platform Management: Ensure product listings, descriptions, and pricing are up-to-date on all online platforms. Monitor online reviews and ratings, taking necessary actions to address issues. If interested, kindly share your updated resume at recruitment@oswaalbooks.com / hrlead@oswaalbooks.com Thanks & Regards, Pallishree Raju HR Team Oswaal Books recruitment@oswaalbooks.com

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2.0 - 7.0 years

2 - 5 Lacs

Hyderabad

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Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Order Management role - Hyderabad An order management is responsible for overseeing the entire order lifecycle, ensuring timely and efficiently order processing, order validation, order tracking to ensure timely delivery of customer orders. This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: • Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. • Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. • Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. • Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. • Documentation: Maintain accurate order records, updating relevant systems with order status and changes. • Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. • Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. • Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications • Education & Experience: • Bachelor’s degree in business or related field is preferred. • Relevant experience in order management, customer service, or related roles. • Experience on SAP is an added advantage. Skills & Competencies: • Excellent verbal and written communication abilities. • Strong attention to detail and organizational skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Basic knowledge of MS Office. • Problem-solving mindset with a customer-focused approach. • Strong interpersonal skills to effectively collaborate with internal teams and customers. Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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7.0 - 11.0 years

6 - 8 Lacs

Chennai

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HCLTech is Hiring for Order Mangement- Bangalore Location Shift: US Shift Responsibilities include: Order verification (OVC) and Order Entry Validate the pre-order received and refer it back to the Client Sales team if additional information is needed Validate technical/site details Gather and verify data with the customer, including: Customer name and technical/site contacts, site readiness Products ordered, product intervals, and customer delivery date requirements Review order status communication plan Obtain Customer Service Record (CSR) for porting requests submitted through the client order to cash platform Scrub and validate CSR to ensure numbers on the pre-order match those on the CSR Reserve appropriate telephone numbers (VOIP Orders) Confirm that all documentation and customer information provided by Sales, Solution Architect, Global Client Services, and the Customer is complete Update and complete order information Submit orders to provisioning Manage fallout/exception orders, including: Tracking assigned orders, resolving order fallout tasks, and driving resolution of order rejections Escalating to supplier organizations on orders requiring action Confirming that all pre-work activities related to activation are complete Coordinating test and installation, scheduling activation Perform all Order Management fallout functions related to groups of orders for a single client or project Provide senior-level support for escalated orders, high visibility clients, and high revenue orders Update price impacting quotes for change orders Manage and resolve fallout in specialty areas such as circuit provisioning and network builds Provide vendor partner oversight Coordinate CPE (circuit provisioning) delivery and managed services activation (if applicable) Ensure order completion and validate order sent to billing. Skills and Qualifications: General knowledge of Telecommunications, Networking Technologies, and Solutions SFDC tool & processes knowledge Ability to deliver written and verbal messages with customers Critical thinking in the decision-making process Technical aptitude and forward thinking English literacy and numeracy Strong customer service focus with a drive to deliver a world-class customer experience Clear, confident communicator with strong written and verbal presentation skills Ability to work independently and as part of a team Perform well under pressure to meet deadlines High attention to detail, data accuracy, and quality of input 10+ years of demonstrable experience in a B2B/Corporate environment Problem management and strong analytical skills

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0.0 - 4.0 years

1 - 3 Lacs

Ahmedabad

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Scheduling & Coordination Assign drivers, vehicles, or service personnel based on availability & priority. Create manage daily dispatch schedules. Monitoring & Tracking Customer Service Required Candidate profile Strong communication & multitasking skills, GPS tracking systems ,Basic knowledge of logistics or transportation laws

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2.0 - 7.0 years

2 - 5 Lacs

Thiruvallur

Work from Office

JOB DESCRIPTION Location: CIPL , Thiruvallur Job Title: Order Analyst Department: Supply Chain Reports: D&O Manager JOB PURPOSE: The Order Analyst contributes by providing communication, transaction and data management to cross functional team thereby meeting business requirements. The job purpose is to primarily work with Master Production Scheduler, Order Management, Assembly, Shipment and Outbound transportation team for timely shipment planning and execution. Must ensure dealer orders are received, tracked, checked and processed for defect free invoicing to the dealer/ customer JOB DUTIES: Order analyst primary duties consist of validating all order punched by dealer Order validation and Sale order creation Production Order creation and release for manufacturing operations Work with assembly operations to track machine readiness as per shipment schedule Work with transportation team for timely placement of trucks aligning to shipment schedule Invoice processing as per order received and the machine ready for shipment Perform invoicing for scrap which are transported by scrap dealer Sale Mode invoicing for the parts which are sold to suppliers Generate the daily / weekly reports to Cross functional team on all open issues BACKGROUND/EXPERIENCE: Order Analyst may qualify for the positions with a bachelors degree. Need Minimum 2 years of experience in Supply chain field such as Documentation, Invoicing and Warehousing in an ERP environment Should have basic knowledge in ERP systems Need better communication skills, Critical thinking Skills and Problem-solving skills. Strong Excel skills (proficiency in pivot tables, v lookups, and “if” statements) Strong analytical skills – able to identify anomalies in data and solve them quickly and effectively Ability to manage multiple tasks simultaneously with excellent follow-up and attention to detail

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11.0 - 17.0 years

11 - 20 Lacs

Pune

Work from Office

Order Management(Only Female) 12+ yrs of exp(exp as a Asst. & Manage) Upto 20Lpa Skill:Order Management,contracts,Fulfillment,Logistics,Planning,Supply Chain,internal n external stakeholders,tools/ERP,SAP,Oracle,BYD mansikohliimaginator@gmail.com Required Candidate profile Handling Customer contracts, Order Fulfillment, Logistics,Planning,transformation projects and implemented Should have a Consultative approach for any solutions "NO PROCUREMENT PROFILES ENTERTAINED"

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2.0 - 7.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Process Developer, Order Management An order management is responsible for overseeing the entire order lifecycle, ensuring timely and efficiently order processing, order validation, order tracking to ensure timely delivery of customer orders. This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: • Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. • Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. • Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. • Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. • Documentation: Maintain accurate order records, updating relevant systems with order status and changes. • Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. • Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. • Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications • Education & Experience: • Bachelor’s degree in business or related field is preferred. • Relevant experience in order management, customer service, or related roles. • Experience on SAP is an added advantage. Skills & Competencies: • Excellent verbal and written communication abilities. • Strong attention to detail and organizational skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Basic knowledge of MS Office. • Problem-solving mindset with a customer-focused approach. • Strong interpersonal skills to effectively collaborate with internal teams and customers. Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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4.0 - 6.0 years

6 - 8 Lacs

Bengaluru

Work from Office

Hiring a Sales Operations Executive with 4–6 yrs exp. in sales coordination or customer service from the eco-friendly packaging industry. The role involves internal order management, supply chain coordination, and client support. Required Candidate profile 4–6 yrs exp. in packaging sales ops or customer service. Must know order fulfilment, supply chain basics, Knowlesgw of Excel/ERP, order tracking tools is a plus. From a eco-friendly packaging company

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0.0 - 2.0 years

1 - 1 Lacs

Mumbai

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Responsibilities: Manage client relationships: revenue growth, expense control Process orders: take, manage, track & fulfill Oversee accounts receivable: order processing, customer ops Travel allowance Health insurance Annual bonus Job/Soft skill training

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1.0 - 5.0 years

1 - 3 Lacs

Rajkot

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Job Title Export & B2B Sales Executive (Alibaba + Indiamart) Company Nirali Food Machinery Location: Global Industrial Area, Rajkot 360022, Gujarat About the Company Nirali Food Machinery is a leading manufacturer of food processing machinery with a legacy of over two decades. We serve 20,000+ customers across India and are now expanding into global markets through Alibaba.com and other B2B platforms. Our machines are known for quality, hygiene, and fast delivery, supporting businesses in the food, dairy, and snack industries. Job Summary We are seeking a full-time Export & B2B Sales Executive who will be responsible for handling our Alibaba Gold Supplier portal , Indiamart panel , and end-to-end export process . This is a high-responsibility role requiring both sales and operations ownership, from responding to inquiries and generating quotations to export documentation, coordination with CHA/logistics, and closing deals. Key Responsibilities Export (Alibaba + Direct) Manage Alibaba Gold Supplier panel and update product listings Respond to RFQs and buyer inquiries professionally Share proforma invoices, quotations (FOB pricing), and follow-ups Coordinate with CHA for documentation: Invoice, Packing List, BL, LUT, IEC Manage export packaging, delivery to port (e.g., Mundra), and client communication Follow up post-shipment for feedback, documentation, or repeat orders Domestic B2B Sales (Indiamart + Direct Leads) Handle Indiamart inquiries from PAN-India customers Share quotations, close sales, and coordinate dispatch Track payments, update buyers, and manage post-sales support Sales & Operations Maintain inquiry and follow-up trackers using Excel or Google Sheets Coordinate internally with the production/dispatch/accounting teams Ensure CRM discipline (updating buyer details, statuses, and reminders) Key Skills Required Export Sales & B2B Client Communication Alibaba Gold Supplier & Indiamart Panel Handling Export Documentation (Invoice, Packing List, CHA Coordination) Proficiency in English (spoken and written) Quotation preparation (Excel, PDF) WhatsApp, Gmail, and Google Sheets usage Order and Payment Follow-ups Basic understanding of FOB, CIF, HS Codes, IEC, GST Self-management and ability to handle full cycle independently Educational Qualification Graduation: BBA, B.Com, or B.E. (Mechanical preferred) Post-Graduation (Preferred): MBA in Marketing / International Business Additional certifications in Export-Import Management are a plus Experience 1–3 years in export sales or B2B industrial sales (preferred) Freshers with excellent English and willingness to learn may also apply Salary 15,000 – 30,000/month (based on experience) Incentives based on successful order closures Working Hours 9:00 AM to 7:00 PM Monday to Saturday (6 days) Perks Exposure to international business Opportunity to grow into Export Manager Performance-based growth and incentives Work with a fast-growing, professionally managed business How to Apply Email your resume to: niralifoodmachine@gmail.com or WhatsApp your details to: +91 7211117205 Subject line: Application for Export & B2B Sales Executive

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1.0 - 6.0 years

1 - 3 Lacs

Kolkata

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Skilled and organized SLG Executive to manage production planning and execution of Small Leather Goods. Candidate will coordinate between design, sampling, and production teams to ensure smooth operations, timely deliveries, and quality standards

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3.0 - 7.0 years

3 - 7 Lacs

Mumbai

Work from Office

Research potential vendors. Compare and evaluate offers from suppliers. Negotiate contract terms of agreement and pricing. Track orders and ensure timely delivery. Review quality of purchased products. Enter order details (e.g. vendors, quantities, prices) into internal databases. Maintain updated records of purchased products, delivery information and invoices. Prepare reports on purchases, including cost analyses. Monitor stock levels and place orders as need. Responsibilities: Build relationships with customers, distributors, and industry suppliers Assist with sales and marketing efforts Ensure that products are delivered on time, and in full Negotiate with Vendors maintain relationship with distributor. What we are looking for: Any graduate IT industry background Good negotiating skill Team handling Fluent communication Job Skills APPLY NOW " * " indicates required fields Current CTC? Expected CTC? Current Location Choose Job Location Preferred Location Preferred Location Notice Period? Linkedin Profile (URL) Accepted file types: doc, docx, rtf, pdf, Max. file size: 2 MB. This field is for validation purposes and should be left unchanged. REFER NOW Referred by: Applicant Details: Accepted file types: doc, docx, rtf, pdf, Max. file size: 2 MB. This field is for validation purposes and should be left unchanged. Get In touch Are you interested in working with us? This field is for validation purposes and should be left unchanged. Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA.

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1.0 - 3.0 years

1 - 3 Lacs

Pune, Chennai

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Hiring for order management Min exp:-1yrs ctc upto 3.5lpa Location:-Pune,Chennai Immediate joiners only Skills:-Order management,OTC,Supply chain, Order fulfilment. For more details 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

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1.0 - 3.0 years

1 - 3 Lacs

Chennai

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We are hiring for Order Management / Order entry / book keeping ---- ONLY International experience Role & responsibilities Shift Timimgs - 9:30 PM - 6:30 AM (IST) Ensure all sales orders are booked & scheduled within stipulated time. To follow through on all instructions communicated on the purchase order and also by orders received from the customer directly Review each sales order to ensure all orders conform to revenue recognition policy and adhere to the discounts as detailed in the organizations policy manual Validate order entry teams data inputs for accuracy, and place necessary holds as appropriate Provide cross functional operational support to sales, logistics, legal and operations on daily basis. Coordinate product availability and work with shipping for logistics changes To provide status on orders, contract, invoices, serial numbers, shipment tracking etc

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1.0 - 2.0 years

1 - 3 Lacs

Chennai

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Role: Order management - Process Specialist Exp: 1.2+ yrs experience in Order management, processing, fullfilment etc Good Communication must Location: Chennai Rotational shift Immediate joiners Regards, Ramya 8489756652

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1.0 - 6.0 years

1 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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International/Domestic Bpo Voice process Location : Gurgaon, Noida, Delhi Salary : upto 47k + incentives Good communication required Shifts : US, Australian, Dayshift If interested then call Bharat 9818173324, Anishka 8700622022, Naina 7428699250

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1.0 - 5.0 years

2 - 3 Lacs

Mumbai

Work from Office

Responsibilities: *Oversee after-sales service and order tracking (order placement to delivery) *Share proactive updates with client * Ensure timely payment follow-ups * Help clients reorder * Maintain reports Note: Only Female candidates may apply

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11.0 - 17.0 years

11 - 20 Lacs

Bengaluru

Work from Office

Order Management Manager 12-15 yrs of exp OM Upto 20Lpa Skill:Order Management,contracts,Fulfillment,Logistics,Planning,Supply Chain,internal n external stakeholders,tools/ERP,SAP,Oracle,BYD,Power BI Call:9953984389 mansikohliimaginator@gmail.com Required Candidate profile Exp in Customer Order Management,Handling Customer contracts, Order Fulfillment, Logistics,Planning,transformation projects and implemented Should have a Consultative approach for any solutions

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1.0 - 5.0 years

2 - 3 Lacs

Panipat

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Making of various documents for shipment.Tracking the shipment.Logistics Management Vendor/ transporter manage.Manage real time logistics execution troubleshooting Inventory Management in Warehouse.Keep track of shipment quotes payment Required Candidate profile Responsible for day to day operations within the Branch To ensure accurate Other duties may be assigned as business needs require.Progressive and Learning ability Excellent analytical

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