Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
4.0 - 9.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Order management ( Team Leader) Experience 4+ years OM, Order processing, Order fulfillment, Sales order, Order Tracking ETC Candidate must have experience in International Order management 2 Years of Experience in Team handling Package up to- 10LPA Location- Bangalore Working Days- 5 Days Shift- 9:30 PM-6:30 AM For More Information Contact 7983523840
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Key Roles: Customer Satisfaction & Complaint Management Proactively improve satisfaction levels of previously dissatisfied customers. Efficiently and professionally manage customer complaints ensuring timely resolution. Monitor and ensure closure of complaints within defined SLAs. Performance & Compliance Ensure 100% on-time pickups and deliveries by optimizing route planning and execution. Prepare and review delivery TAT reports to track delays from pickup to delivery completion. Enhance delivery norms especially for high-value shipments to improve stack integrity and minimize damages. Regularly assess operations to reduce delivery rejections or returns due to process or packaging deficiencies. Operational Optimization Benchmark resource deployment and cost efficiency against industry standards. Maximize asset utilization through effective LCV and manpower planning. Maintain zero process deviations across all logistics nodes. People and Role Alignment Clarify and define responsibilities for each team member to ensure role clarity. Promote a results-driven culture by aligning daily operations with organizational goals. Conduct weekly team meetings to monitor KPIs, resolve challenges, and track employee performance. Strategic Alignment & Reporting Ensure operations are aligned with the companys strategic goals and SLAs. Improve regulatory compliance and risk management practices. Deliver accurate and timely MIS reports, highlighting deviations, corrective actions, and trends. Core Responsibilities: Daily Pickup & Delivery Execution Plan and execute daily vehicle movement and route scheduling to ensure on-time pickups and deliveries per SLA. Operations Monitoring (Inbound & Outbound) Track and report daily operational performance; coordinate closely with DC and field teams for smooth processing. MIS & Reporting Collect and validate daily operational reports and escalate anomalies to management. Inventory Oversight Maintain zero pending loads; all inward shipments must be dispatched as per cutoff timelines. Ensure strict adherence to shipment routing SOPs. Team Coordination & Goal Setting Clearly define responsibilities for team members and align efforts to business objectives. Foster accountability and keep the team focused on operational results, not just activities. SLA & Compliance Improvement Drive improvements in service delivery benchmarks and internal compliance metrics through consistent monitoring and support.
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Pune
Work from Office
Order Management Executive min exp:-1yrs ctc upto:-3.5lpa loc:-Pune Skiils:- order management,supply chain,order processing,otc.. For more details 9205018536(prabhsiemr) prabhsimer.imaginators@gmail.com
Posted 1 month ago
4.0 - 9.0 years
5 - 10 Lacs
Bengaluru
Work from Office
hiring for order management||Team lead|| Min exp:-4yrs(2yrs on paper as TL) ctc upto:-10.5lpa loc:-Bangalore SKILLS:- Order management,OTC,team lead, supply chain for more details 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com
Posted 1 month ago
2.0 - 6.0 years
1 - 5 Lacs
Pune
Work from Office
Order Management Skill-Order Management,Order To Cash,Order Fulfillment,Sales Order,Order Booking,Inventory Management Exp- 2-6 Yrs In Order Management PKG Upto-5.5 LPA Pune Immediate Joiner Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-Order Management, Order To Cash, Order Fulfillment, Sales Order, Order Booking, Inventory Management, Order Processing, Order Tracking, Warehouse
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Genpact Mega Walk-in Drive for Order Management, Hyderabad on 1 Jul 2025 Date: 1-Jul-2025 Time: 11:00 AM to 1:00PM Walk-in Venue - Genpact, 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039 Work Location: Hyderabad Shifts: Please be comfortable with night shifts. An order management is responsible for overseeing the entire order lifecycle, ensuring timely and efficiently order processing, order validation, order tracking to ensure timely delivery of customer orders. This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: • Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. • Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. • Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. • Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. • Documentation: Maintain accurate order records, updating relevant systems with order status and changes. • Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. • Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. • Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications • Education & Experience: • Bachelors degree in business or related field is preferred. • Relevant experience in order management, customer service, or related roles. • Experience on SAP is an added advantage. Skills & Competencies: • Excellent verbal and written communication abilities. • Strong attention to detail and organizational skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Basic knowledge of MS Office. • Problem-solving mindset with a customer-focused approach. • Strong interpersonal skills to effectively collaborate with internal teams and customers. Note: Please carry below documents with you: 3 copies of updates resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
2.0 - 6.0 years
2 - 5 Lacs
Pune
Work from Office
Hiring for order management EXP-2Yrs CTC- upto5.5lpa Location-pune Skills:-order management,Warehouse management, sap,order fulfilment, Inventory management for more details: 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Profile- Order Management Package- upto 5.5LPA(Not negotiable) Exp-Min 2yrs-5yrs Shifts- Rotational Location - Pune Anushika 9511159022 anushika.imaginators@gmail.com
Posted 1 month ago
4.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Order Management TL/AM BPO Industry Only Exp- 4 Yrs (2+ yrs on paper Team handling) UPTO 12LPA team size of 15+ team Immediate Joiner Bangalore mansikohliimaginator@gmail.com Required Candidate profile End to End order management Order taking, Order tracking, Order fulfillment BPO environment Retail/CPG ERP systems i.e SAP Load planning, Agreements Order Amendments, Pricing, licensee, pricing sheets
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Overview Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. Job Description: 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Jaipur
Work from Office
1.Sales Coordinator with HVAC & Fire Fighting knowledge 2.Manage client inquiries & follow-ups 3.Coordinate with sales, accounts & dispatch teams 4.Handle sales documents & reports 5.Track orders & deliveries 5.Maintain accurate records.
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Knowledge of Order management, , Work on ERP to promptly acknowledge and enter orders with complete accuracy Generate MIS reports for Order Status Backlog, Past Due & Forecasts Ability to work closely with Global interfaces.
Posted 1 month ago
1.0 - 3.0 years
4 - 5 Lacs
Surat
Work from Office
Hiring a Merchandiser to assist in product planning, order follow-ups, vendor coordination, sample development, and ensuring timely delivery. Role involves market research, data analysis, and maintaining buyer communication records. Required Candidate profile Candidate should have knowledge of merchandising processes, strong coordination skills, attention to detail, ability to handle buyers and vendors, follow up on orders, and manage sampling & timelines.
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities Respond to customer queries via WhatsApp, email, and social media. Resolve issues related to orders, returns, refunds, delivery delays, and product concerns. Track order statuses and coordinate with the operations team to ensure timely resolutions. Maintain records of customer interactions, queries, and complaints using CRM tools. Identify recurring issues and share insights with the team for service improvement. Ensure every customer interaction is empathetic, professional, and in line with brand voice. Follow up on customer issues till closure. Preferred candidate profile 12 years of experience in customer support, preferably in D2C or e-commerce companies. Excellent verbal and written communication skills. Familiarity with tools like Shopify, Freshdesk, Excel, or any CRM software. Quick learner, empathetic listener, and solution-driven approach. Comfortable working from the office at Indiranagar, Bengaluru.
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Order Management TL Skill-Order Management,Order Fulfillment,Order Lifecycle,Team Handling,Team Lead Exp-4+Yrs In OM Team Lead (2Yrs On Paper Team Lead Mand) PKG Upto-10.5LPA Loc-Bang Call on 7042331616 or drop cv on supreet.imaginators@gmail.com Required Candidate profile 2Yrs On Paper Team Lead Mandatory Skill-Order Management, Order Fulfillment,Order To Cash, Order Lifecycle, Escalation,Performance Management,Team Handling, Team Lead,Stakeholder,SCM, Supply Chain,ERP
Posted 1 month ago
5.0 - 8.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Role: Order Management SNF Designation: Team Lead Exp: 5+ years exp in order management, SNF, with team handling on papers must Loc: Bangalore 24/7 shifts Salary: 10LPA Regards, Naren naren@jobseeks4u.com
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Order Management TL Skill-Order Management,Order Fulfillment,Order Lifecycle,Team Handling,Team Lead Exp-4+Yrs In OM Team Lead (2Yrs On Paper Team Lead Mand) PKG Upto-10.5LPA Loc-Bang NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Yrs On Paper Team Lead Mandatory Skill-Order Management, Order Fulfillment,Order To Cash, Order Lifecycle, Escalation,Performance Management,Team Handling, Team Lead,Stakeholder,SCM, Supply Chain,ERP
Posted 1 month ago
3.0 - 5.0 years
1 - 3 Lacs
Agra
Work from Office
Job Role- Online Order Processing Job Type- Full-time Job Location- M.G. Road, Agra. Exp.- 3- 5 Years (6 Days working) Order Management: Process and verify online orders received through various platforms (e.g., company website, e-commerce partners). Ensure order details, including quantities, shipping addresses, and payment statuses, are accurate. Inventory Coordination: Collaborate with the inventory team to check stock availability and maintain accurate records. Update inventory levels on online platforms as required. Shipping and Fulfilment: Coordinate with logistics partners for timely dispatch and delivery of orders. Track shipments and resolve any delivery issues promptly. Customer Support: Respond to customer queries related to orders, payments, and delivery via email, chat, or phone. Address complaints or concerns, ensuring a positive resolution. Data Maintenance: Maintain accurate records of order processing, returns, and refunds. Generate regular reports on order trends, fulfilment performance, and customer feedback. Platform Management: Ensure product listings, descriptions, and pricing are up-to-date on all online platforms. Monitor online reviews and ratings, taking necessary actions to address issues. If interested, kindly share your updated resume at recruitment@oswaalbooks.com / hrlead@oswaalbooks.com Thanks & Regards, Pallishree Raju HR Team Oswaal Books recruitment@oswaalbooks.com
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Order Management role - Hyderabad An order management is responsible for overseeing the entire order lifecycle, ensuring timely and efficiently order processing, order validation, order tracking to ensure timely delivery of customer orders. This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: • Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. • Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. • Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. • Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. • Documentation: Maintain accurate order records, updating relevant systems with order status and changes. • Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. • Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. • Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications • Education & Experience: • Bachelor’s degree in business or related field is preferred. • Relevant experience in order management, customer service, or related roles. • Experience on SAP is an added advantage. Skills & Competencies: • Excellent verbal and written communication abilities. • Strong attention to detail and organizational skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Basic knowledge of MS Office. • Problem-solving mindset with a customer-focused approach. • Strong interpersonal skills to effectively collaborate with internal teams and customers. Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
7.0 - 11.0 years
6 - 8 Lacs
Chennai
Work from Office
HCLTech is Hiring for Order Mangement- Bangalore Location Shift: US Shift Responsibilities include: Order verification (OVC) and Order Entry Validate the pre-order received and refer it back to the Client Sales team if additional information is needed Validate technical/site details Gather and verify data with the customer, including: Customer name and technical/site contacts, site readiness Products ordered, product intervals, and customer delivery date requirements Review order status communication plan Obtain Customer Service Record (CSR) for porting requests submitted through the client order to cash platform Scrub and validate CSR to ensure numbers on the pre-order match those on the CSR Reserve appropriate telephone numbers (VOIP Orders) Confirm that all documentation and customer information provided by Sales, Solution Architect, Global Client Services, and the Customer is complete Update and complete order information Submit orders to provisioning Manage fallout/exception orders, including: Tracking assigned orders, resolving order fallout tasks, and driving resolution of order rejections Escalating to supplier organizations on orders requiring action Confirming that all pre-work activities related to activation are complete Coordinating test and installation, scheduling activation Perform all Order Management fallout functions related to groups of orders for a single client or project Provide senior-level support for escalated orders, high visibility clients, and high revenue orders Update price impacting quotes for change orders Manage and resolve fallout in specialty areas such as circuit provisioning and network builds Provide vendor partner oversight Coordinate CPE (circuit provisioning) delivery and managed services activation (if applicable) Ensure order completion and validate order sent to billing. Skills and Qualifications: General knowledge of Telecommunications, Networking Technologies, and Solutions SFDC tool & processes knowledge Ability to deliver written and verbal messages with customers Critical thinking in the decision-making process Technical aptitude and forward thinking English literacy and numeracy Strong customer service focus with a drive to deliver a world-class customer experience Clear, confident communicator with strong written and verbal presentation skills Ability to work independently and as part of a team Perform well under pressure to meet deadlines High attention to detail, data accuracy, and quality of input 10+ years of demonstrable experience in a B2B/Corporate environment Problem management and strong analytical skills
Posted 1 month ago
0.0 - 4.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Scheduling & Coordination Assign drivers, vehicles, or service personnel based on availability & priority. Create manage daily dispatch schedules. Monitoring & Tracking Customer Service Required Candidate profile Strong communication & multitasking skills, GPS tracking systems ,Basic knowledge of logistics or transportation laws
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Thiruvallur
Work from Office
JOB DESCRIPTION Location: CIPL , Thiruvallur Job Title: Order Analyst Department: Supply Chain Reports: D&O Manager JOB PURPOSE: The Order Analyst contributes by providing communication, transaction and data management to cross functional team thereby meeting business requirements. The job purpose is to primarily work with Master Production Scheduler, Order Management, Assembly, Shipment and Outbound transportation team for timely shipment planning and execution. Must ensure dealer orders are received, tracked, checked and processed for defect free invoicing to the dealer/ customer JOB DUTIES: Order analyst primary duties consist of validating all order punched by dealer Order validation and Sale order creation Production Order creation and release for manufacturing operations Work with assembly operations to track machine readiness as per shipment schedule Work with transportation team for timely placement of trucks aligning to shipment schedule Invoice processing as per order received and the machine ready for shipment Perform invoicing for scrap which are transported by scrap dealer Sale Mode invoicing for the parts which are sold to suppliers Generate the daily / weekly reports to Cross functional team on all open issues BACKGROUND/EXPERIENCE: Order Analyst may qualify for the positions with a bachelors degree. Need Minimum 2 years of experience in Supply chain field such as Documentation, Invoicing and Warehousing in an ERP environment Should have basic knowledge in ERP systems Need better communication skills, Critical thinking Skills and Problem-solving skills. Strong Excel skills (proficiency in pivot tables, v lookups, and “if” statements) Strong analytical skills – able to identify anomalies in data and solve them quickly and effectively Ability to manage multiple tasks simultaneously with excellent follow-up and attention to detail
Posted 1 month ago
11.0 - 17.0 years
11 - 20 Lacs
Pune
Work from Office
Order Management(Only Female) 12+ yrs of exp(exp as a Asst. & Manage) Upto 20Lpa Skill:Order Management,contracts,Fulfillment,Logistics,Planning,Supply Chain,internal n external stakeholders,tools/ERP,SAP,Oracle,BYD mansikohliimaginator@gmail.com Required Candidate profile Handling Customer contracts, Order Fulfillment, Logistics,Planning,transformation projects and implemented Should have a Consultative approach for any solutions "NO PROCUREMENT PROFILES ENTERTAINED"
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Process Developer, Order Management An order management is responsible for overseeing the entire order lifecycle, ensuring timely and efficiently order processing, order validation, order tracking to ensure timely delivery of customer orders. This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: • Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. • Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. • Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. • Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. • Documentation: Maintain accurate order records, updating relevant systems with order status and changes. • Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. • Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. • Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications • Education & Experience: • Bachelor’s degree in business or related field is preferred. • Relevant experience in order management, customer service, or related roles. • Experience on SAP is an added advantage. Skills & Competencies: • Excellent verbal and written communication abilities. • Strong attention to detail and organizational skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Basic knowledge of MS Office. • Problem-solving mindset with a customer-focused approach. • Strong interpersonal skills to effectively collaborate with internal teams and customers. Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Hiring a Sales Operations Executive with 4–6 yrs exp. in sales coordination or customer service from the eco-friendly packaging industry. The role involves internal order management, supply chain coordination, and client support. Required Candidate profile 4–6 yrs exp. in packaging sales ops or customer service. Must know order fulfilment, supply chain basics, Knowlesgw of Excel/ERP, order tracking tools is a plus. From a eco-friendly packaging company
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough