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1 - 5 years

1 - 3 Lacs

Noida

Work from Office

Preferred candidate profile * Experience: Minimum 1 year in a Logistic-based BPO environment * Skill Set: B2 level communication * Process Type: Blended Process * Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) For more info -: harpreet.kaur@nlbtech.in

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2 - 7 years

2 - 4 Lacs

Pune, Bengaluru

Work from Office

Order Management Exp- 2 years (on paper) Upto- 5.5LPA Loc- Pune Immediate Joiner Skill-Order Management,Order Fulfillment,Supply Chain,SAP,SNF,Pricing,Order Updating, Order Creation,Order Status mansikohliimaginator@gmail.com

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2 - 7 years

4 - 9 Lacs

Noida

Work from Office

JD - AudioVisual (AV) Purchase/Commercial Executive Note: This is for a full-time role (not a contract/consultancy/client role) Location: Noida sector-132 Experience: 2-6 years of relevant industry experience in purchasing Education: B.Com preferred Software: MS Excel (Advanced) ERP solutions like SAP/Tally Job Type: Full-time, Work from office Work Week: 6 days (Mon-Sat) Timings : India shift (9.30AM-6.30PM) Job Description We seek dynamic and results-oriented AV Purchase/Commercial Executive to join our growing team of 250+ professionals. Will be responsible for purchasing AV solutions from distributors and OEMs on a Pan India basis including overseas suppliers. Responsibilities: Will be responsible for purchasing AV solutions from distributors and OEMs on a Pan India basis including overseas suppliers. Should have executed purchasing for large corporate projects in excess of 10 Crores single deals and annually 50 Crores+ Will work to support sales process from presales to post sales for getting deal specific prices in INR/USD, track validity, shipping costs. Will be required to share delivery, PO trackers and be persistent in follow-ups for deadline based working. Willing to put in extra hours for meeting RFP schedules Willing to handle shipping/logistics for customer orders on a Pan India basis Knowledge of GST, Online buying from portals, invoice validation, material QC preferred Must be able to handle supplier relationships, payment requests Will be required to collaborate with teams across sales/services/design/project processes Should be able to research and find new suppliers/vendors Familiar with DCs/Invoice/purchase entries/GRN, credit/debit notes Requirements: Knowledge of AV suppliers Knowledge of OEMs Special Prices process and sound negotiation skills Familiar with brands like LG/Samsung/Crestron/Extron/Sony/Kramer etc and their products Sound task and PO tracking skills Numerical accuracy and analytical Sound English Communication

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2 - 7 years

1 - 2 Lacs

Kolkata

Work from Office

Role & responsibilities Provide stock and sales statements to company Medical Representatives (MRs) on a regular basis. Monitor and assess stock levels to ensure optimal inventory, placing orders as needed. Create and manage purchase orders for hospitals in a timely and accurate manner. Upload Proof of Deliveries (PODs) for specific partner companies as required. Maintain clear and consistent communication with suppliers to track and confirm order deliveries. Preferred candidate profile Must have experience in the pharmaceutical industry . Should be quick and efficient with computer systems and software. Must possess strong communication skills , both written and verbal. Should be highly organized with attention to detail and time management.

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2 - 4 years

2 - 5 Lacs

Sanand, Ahmedabad

Work from Office

Ensuring customer POs meet compliance standards Order entry and maintenance per standard operating procedures Coordinating with value stream team to execute on customer orders Keeping customers informed of any changes with their orders Provide Order acknowledgments and other required documentation to customers Addressing warranty claims, coordinating Return Materials Authorizations (RMAs) and Order Change Notices (OCNs) Familiarity with ERP Systems strongly desired. JDE experience preferred. Working knowledge of industrial equipment, previous experience with a manufacturing ERP system and basic ability to read/interpret engineering drawings would be great assets to accelerate onboarding.

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- 2 years

1 - 1 Lacs

Mumbai

Work from Office

Responsibilities: Managing customer orders: soft spoken, order taking, order management, order tracking. Managing Receivable: Account receivable, Collaborate with industry partners, accounting, other functions. Expense management: Booking expenses Travel allowance Health insurance Job/Soft skill training

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4 - 9 years

2 - 3 Lacs

Chennai

Work from Office

Good relationship with the Customer requirements Analyze the costing, Quote preparation Order processing & executions Provide proactive solution to customer Coordinate customer for delivery payment & inventory Visiting customer places periodically Required Candidate profile Good Communication Skill, Quick Learner & Ability to fulfil Customer expectations, Achieve set targets

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8 - 12 years

7 - 12 Lacs

Navi Mumbai

Work from Office

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer societys needs – today and in the future. Purpose of the Job The Customer Portal & Sample Specialist is tasked with overseeing the customer portal operations and managing the entire sample processing workflow from initiation to completion. This role involves guaranteeing a smooth user experience within the customer portal, ensuring the meticulous maintenance of records, and collaborating with various functions to ensure prompt delivery of samples. Furthermore, the specialist is expected to evaluate portal usage analytics to improve customer interaction, resolve any issues associated with the portal, and deliver outstanding customer service by addressing inquiries and feedback concerning the portal and sample requests. About the job (Job Responsibilities) Execute the order entry process and manage the order fulfillment process, interfacing with both internal and external customers for a given business line with a high level of complexity, ensuring compliance with laws, regulations, and Nouryon procedures. Manage the full lifecycle of the customer portal process to ensure a positive and efficient experience for the business and Customer service, including onboarding, maintenance, offboarding, user access management, and cyber security compliance. •Receive and process sample orders from customers, the sales team, or internal teams and coordinate with the logistics department to arrange timely shipments. Collaborate with the sales team to convert sample orders into full product orders when applicable and provide feedback to management on trends, customer concerns, and opportunities for process improvements. Assist in the development and updating of sample order policies and procedures, monitor the status of sample orders, and provide updates to stakeholders as necessary. Foster customer relationships and market knowledge to meet unique needs efficiently, maintaining service levels by making independent customer-facing decisions. Coordinate activity at assigned customer accounts, address issues proactively, and implement solutions with a significant level of autonomy. Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence. Differentiate between customer requirements and Nouryon capabilities to choose the best and most cost-effective solution with limited oversight. Support commercial strategies with Nouryon customers and drive client account team concept by servicing Key Accounts at an expert level. Ensure established processes and best practices are utilized, effective process controls are in place, and adherence to processes and service levels is maintained. Adhere to and execute new instructions or pivot on dynamic organizational priorities with flexibility and adaptability. Proactively and independently interface with cross-functional teams such as Business Lines, Sales Teams, Logistics, Planning, Controlling, and Production. Assist in onboarding new Customer Service Representatives (CSRs) by helping with training and knowledge transfer. Handle month-end reporting and engage as a Subject Matter Expert (SME) in cross-functional projects and system testing. Manage automation projects from inception through to successful implementation, ensuring they are delivered on time, and within scope. Key Activities Enter orders into SAP following standard procedures, ensuring accuracy and adherence to company policies. Proactively acknowledge and confirm order status with customers in line with cycle time Key Performance Indicators (KPIs). Perform order processing checks and coordinate internally to resolve any issues that arise. Provide tactful, professional communication consistently, both internally and externally, verbally and in writing. Team Collaboration - Working effectively with other departments (e.g., sales, warehouse, logistics) to ensure smooth order processing Adapt to changing priorities and execute new portal initiatives without compromising operational KPIs. Understanding relevant shipping regulations. Verify that data uploaded to the customer portal is accurate, up-to-date, relevant, and secure, ensuring protection from unauthorized access. Coordinate with inventory and warehouse staff to ensure that sample stock levels are adequately maintained and managed. Perform validation checks to ensure that the uploaded data meets predefined criteria or standards. Develop a comprehensive cost analysis and provide an estimated cost per Full-Time Equivalent (FTE) on an annual basis, obtaining necessary approvals from stakeholders by presenting detailed financial projections and justifications. During the implementation of a new customer portal, verify customer risk assessment forms and ensure compliance with regulatory standards, mitigating potential risks. Review and respond to portal requests in a timely manner. Prepare and present reports on the status of data migration activities to management and key stakeholders. We believe you bring (Education & Experience) Minimum 5-years of work experience, preferably in a relevant professional area. Master or Bachelor level of education Willingness to work flexible hours to meet global time zone requirements Knowledge of SAP Sales & Distribution and Materials Managements Modules required Understanding of order to cash process (SAP, ARIBA preferred) Proficiency in analyzing and interpreting feedback and data to drive improvements. Outstanding communication skills and ability to communicate with various levels and functions within the organization, including global team members Knowledge of CRM Dynamics (preferred) Organization and time management. Has B2B Customer Service experience or been exposed to similar function Strong customer focus and experience in implementing differentiated business rules Analytical and problem-solving skills are required Strong Microsoft office skills (Excel, PowerPoint, Visio, etc.) and other forms of technology related to his/her job; keeps up to date on technological changes; adapts work approach to keep pace with innovations in technology. Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/ We look forward to receiving your application! We kindly ask our internal candidates to apply with your Nouryon email via Success Factors. We’re looking for tomorrow’s Changemakers, today. If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment. Visit our website and follow us on LinkedIn . #WeAreNouryon #Changemakers .

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2 - 7 years

2 - 5 Lacs

Pune

Work from Office

Process: Process specialist Exp: Min 2+ Years Must have: order tracking, order placing, order fulfillment Loc: Pune Shift : US Shift Salary: upto.5.5LPA Immediate Joiners interview mode : Direct walking Regards, Viji 6382708739

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2 - 5 years

2 - 4 Lacs

Pune, Bengaluru

Work from Office

Order Management Skill-Order Management,Order Fulfillment,Sales Order,Stakeholder, Quoting,Order Pricing,QuoteContract Renewal 2-5Yrs In Order Management PKG Upto-5.5 LPA Bangalore, Pune NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com

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4 - 6 years

6 - 8 Lacs

Noida, Greater Noida

Work from Office

Prepare quotes and orders from international clients, Fillout order sheets,assign SKUs & Paperwork, Planning Orders and Tracking, Final inspection of assembled items, Supervision & planning shipments on schedule, Coordinating with freight companies, Required Candidate profile Excellent Written and Spoken English. High organizational skills 4-6 years’ experience (in export of luxury life style goods, ideally Luxury furniture) Must be a resident of the Noida or nearby area.

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1.0 - 3.0 years

3 - 4 Lacs

gurugram

Work from Office

Were Hiring: Customer Care Executive II Female Preferred only Location : Gurugram | Experience: 1-3 Years | Industry : Fashion & Lifestyle About ANNY : ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap between low-quality products and overpriced designer wear. From everyday essentials to statement outfits, were the go-to destination for women who dress to express themselves. Role : We are looking for a Customer Care Executive to be the voice of ANNY and deliver an exceptional customer experience at every touchpoint. This role requires strong communication skills, empathy, and a problem-solving mindset to handle queries, resolve complaints, and ensure a smooth post-purchase journey for our customers. What You'll do: Respond promptly to customer queries via email, WhatsApp, calls, and social media DMs. Manage order tracking, returns, exchanges, and refund processes in line with company policies. Provide accurate product and order information to assist customers in making purchase decisions. Record and escalate unresolved issues to the concerned departments for timely resolution. Coordinate with logistics partners to ensure on-time deliveries and returns. Share customer insights and feedback with the team to improve processes and product experience. Who You Are : Female candidate with 1 - 3 years experience in customer service, preferably in e-commerce or fashion retail. Excellent verbal and written communication skills in English & Hindi. Strong problem-solving ability with a customer-first approach. Familiarity with CRM tools, order management systems, and MS Excel/Google Sheets. Patient, empathetic, and able to handle challenging situations calmly . Ability to thrive in a fast-paced, creative environment.

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3.0 - 6.0 years

20 - 30 Lacs

noida, kaushambi, delhi / ncr

Work from Office

Department - Supply Chain Supervising - Collaboration with Dabur internal team & Customer. Personal Attributes: Customer Focused. Collaboration and consensus building. Service-oriented, Improvement oriented. Analytical, Presentation & Communication Skills. Willingness to go extra mile for delivering result. Primary Interactions - Internal Customer: Sales, KAMs, CFAs, IT team, Supply Planners, Logistics Managers, PO processing Team, Commercial. External - Distributors, Cash & Carry Customers, Retail Customers Education: Post-Graduation in Operations from NITIE / SPJIMR - 2021-2023 batch SIOM - 2017-2019 batch Experience: 3-6 years of Experience in Customer services and Modern Trade / CnC Business. Experience in FMCG Industry. Other Requirements: Inventory Management. Executional Experience Collaborative approach & Teamwork Data Analytics & MIS Principal Responsibilities: Ensuring Fill Rate / OTIF and addressing availability concern of customer orders. Timely capturing and processing of all Orders. Managing back order tracking and execution Root Cause analysis for unprocessed orders and driving the Fill Rate improvement. Coordination with Sales, Supply chain, IT and Customers for smooth execution of Customer Orders . Skills Internal Customer: Sales, KAMs, CFAs, IT team, Supply Planners, Logistics Managers, PO processing Team, Commercial. External - Distributors, Cash & Carry Customers, Retail Customers .

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1.0 - 3.0 years

1 - 2 Lacs

bareilly

Work from Office

Responsibilities: * Develop e-commerce strategies, list products on marketplaces, manage catalogs & orders. * Execute order processing from start to finish with accuracy & efficiency.

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5.0 - 10.0 years

5 - 11 Lacs

jaipur

Work from Office

Order Management Team Lead (at least 1 years’ exp in BPO environment) Exp- 5+ Yrs (2+ yrs of Team handling exp) UPTO 11LPA Team Size of 15+ team Location: Jaipur Immediate Joiner Only mansikohliimaginator@gmail.com Required Candidate profile End to End OM taking,tracking,fulfillment BPO,processing orders,managing contracts,Billing n Invoice n expertise in related systems reporting knowledge Assist Solution Providers with service-related

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1.0 - 2.0 years

2 - 4 Lacs

ahmedabad

Work from Office

Experienced in quotation preparation, follow-up, and business generation. Skilled in online/Govt. tendering, lead management, order tracking, payment follow-up, and data management. Proactive with strong communication and English proficiency.

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0.0 - 2.0 years

1 - 2 Lacs

pune

Work from Office

• Prepare packing list as per OC • Make crates per material size • Ensure timely, accurate delivery • Track shipments & update status • Liaise with logistics, drivers, warehouse • Keep dispatch records & reports • Resolve dispatch issues

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2.0 - 4.0 years

2 - 4 Lacs

bengaluru

Work from Office

Manage orders, dispatches, returns, claims, and inventory across marketplaces (Amazon, Flipkart, Shopify, JioMart) and B2B. Requires 2+ yrs e-commerce (food/manufacturing), Excel/Tally skills. Male candidates preferred.

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2.0 - 4.0 years

2 - 4 Lacs

bengaluru

Work from Office

Manage orders, dispatches, returns, claims, and inventory across marketplaces (Amazon, Flipkart, Shopify, JioMart) and B2B. Requires 2+ yrs e-commerce (food/manufacturing), Excel/Tally skills. Male candidates preferred.

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1.0 - 6.0 years

2 - 4 Lacs

ahmedabad

Work from Office

Manage daily orders, inventory, shipping, and vendor coordination. Requires strong ops skills, e-com/studio experience preferred.

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2.0 - 7.0 years

3 - 8 Lacs

hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Genpact Hiring for Order Management roles || Job Location - Hyderabad Note: Immediate joiners/ 30 days/45 days preferred notice period Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift **Previous experience in Order Management, Order Processing, Order Fulfillment, Sales Order Entry, Sales Order Management, Purchase Order Management, Order Tracking, Order Lifecycle Management is required. (2-8 years) An order management is responsible for overseeing the entire order lifecycle , ensuring timely and efficiently order processing, order validation , order tracking to ensure timely delivery of customer orders . This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: • Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. • Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. • Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. • Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. • Documentation: Maintain accurate order records, updating relevant systems with order status and changes. • Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. • Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. • Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications • Bachelor's degree in business or related field is preferred. • Relevant experience in order management, customer service, or related roles. • Experience on SAP is an added advantage. Skills & Competencies: • Excellent verbal and written communication abilities. • Strong attention to detail and organizational skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Basic knowledge of MS Office. • Problem-solving mindset with a customer-focused approach. • Strong interpersonal skills to effectively collaborate with internal teams and customers. Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2.0 - 5.0 years

2 - 4 Lacs

jaipur, sitapura jaipur

Work from Office

Monitor customer warehouse inventory levels and submit comprehensive reports Collaborate with customers to create attractive sales product is prominently displayed liaison between customers and company addressing customer issues and solving problems

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2.0 - 7.0 years

3 - 7 Lacs

mumbai, mumbai suburban, mumbai (all areas)

Work from Office

Role & responsibilities Managing Purchase Orders (POs): Creating, tracking, and updating purchase orders, ensuring accuracy and timely processing. Vendor Communication: Interfacing with suppliers to ensure proper delivery, order status, and any discrepancies in the PO process. Inventory Management: Keeping track of inventory levels and ordering supplies when needed. Data Entry & Record Keeping: Maintaining accurate records of purchases, payments, and receipts. Reporting: Preparing and managing reports related to orders, budget tracking, and procurement activities. Problem Resolution: Handling any issues that arise with orders, such as discrepancies, delays, or quality issues.

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4.0 - 8.0 years

4 - 9 Lacs

jaipur

Work from Office

Role: Order Management SNF Designation: Team Lead Exp: 5+ years exp in order management, SNF, with team handling on papers must Loc: Jaipur 24/7 shifts Salary: 10LPA Regards, Ramya S 8489756652

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5.0 - 10.0 years

4 - 9 Lacs

jaipur

Work from Office

Order Management TL 2 YRS Team Handling BPO EXP Mand Skill-Order Management,Order Processing,Order Fulfillment,Sales Order,Billing,Booking 5+Yrs Order Management TL PKG Upto-11LPA Jaipur NP-Imm-15Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Yrs ON Paper Team Handling Exp Mandatory Skill-End To End Order Management, Order Processing, Order Fulfillment, Sales Order, ERP, Billing, Team Handling EXP, Invoice Generation, Contract Management

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