Team Leader - Order Expediting Cummins India Limited

8.0 - 12.0 years

8 - 12 Lacs

pune, maharashtra, india

Remote

Responsible for the end-to-end order life cycle for assigned customer accounts to ensure timely order fulfillment. Acts as single-point-of-contact for customers to resolve order processing, scheduling, and shipping queries. Key Responsibilities: Lead a team of 5+ employees for Order Management Representatives/Specialists in the North America Region (Preferred). Plan, prioritize, and schedule team activities for efficiency. Review progress and evaluate results for continuous improvement. Ensure customer support excellence in all interactions. Utilize departmental tools, systems, and processes effectively. Monitor team performance and adapt procedures for improvement. Lead cross-functional pro...

Posted 1 week ago

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