800 Order Processing Jobs - Page 31

Define and execute e-commerce strategy to achieve revenue targets. Manage and grow sales across online marketplaces (Amazon, Nykaa, Flipkart, etc.) and brand website. Collaborate with marketing to drive traffic, promotions, and brand visibility.

Job Description Proficient in effective Verbal and Written Communication skills. Should have the ability to work with a team and have time management and organizational skills. Should be result & details oriented and have immaculate credentials on honesty & integrity. Should be a quick learner with the ability to learn new things quickly. Ability to multitask and work under pressure with minimum supervision in the fast paced engineering environment. Should have a minimum typing speed of 30 ~ 35 words per minute. Sound knowledge of Computer applications like MS Office. Excel knowledge is a must. Ability for Conflict resolution, Ability to manage pressure, solution oriented 8+ years of Customer Service or related experience is a plus. Strong data entry and organizational skills. Detailed oriented and good follow-up skills Knowledge of technical aspects of assigned product lines and customers. Able to effectively manage many priorities and issues. Excellent leadership and supervision skills. Strong project management skills YOUR RESPONSIBILITIES WILL INCLUDE: The incumbent will be responsible to handle day to day Customer Service activities to support business. This includes but is not limited to the following - Specialist in the customer service core responsibility of managing end to order to cash process flow cycle, that involves receiving and fulfilling customer requests for goods and services. Demonstrates core customer service skills at all times, paying attention to details, great interpersonal skills, positive attitude, ability to analyze the situation, listen effectively, communicate clearly, foresee & resolve problems timely. Manage accounts in terms of order processing, order related enquiry handling, order follow up, pricing integrity, on-time deliveries, complete order fulfillment within the specific lead times. To Provide appropriate resolution to customer queries immediately or within standard service lead times using appropriate communication channels. Have continuous business related conversations with the customer. Is a subject matter expert of the Retail Brand Customers handled by self and majority of the brands handled within the team. Takes ownership in documenting any information related to a specific RBO / factory. Assist in gathering business requirements and analyze activities to facilitate continuous process Improvement resolving complex problems. Serves as a principal liaison with sales & global teams for assigned Retail brand customers. Assigned to the most complex customer groups. Resolve most questions and problems through knowledge of work processes and product specifications Able to address, resolve and foresee challenges in daily routine operations collaborating with the various cross functional teams within & across global teams. Meeting customer requirements on time and effectively thereby winning their goodwill. Sensitization of the client requirements and accordingly prioritize the activities. Has empathy for the customers situation. Developed expertise in a variety of work processes or activities required in an organization. Has an in-depth understanding of the various automated information systems like Oracle, Vips, WCS etc available for order processing and is able to assess the functionality and efficiency of systems and provide feedback/suggestions for process improvements. Maintain professional working relationships with internal and external customers and colleagues. Actively participate in all discussions contributing to build a stronger organizational culture. Work effectively as a part of the team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate. As a specialist, one should be able to quickly adapt, upgrade oneself and mentor/train the customer service team members on various Standard operating procedures and process improvements in the changing market environment. Carries out daily monitoring activities with respect to the open order report management system for the team and takes inputs on the delayed/overdue orders at various stages. Works autonomously and leads a team in a variety of routine to complex tasks. May be considered a working supervisor or lead to junior staff members. May serve as a resource to others in the resolution of complex problems and issues. Partners with the CS managers on continuous process improvements, customer service team strategies and implement initiatives which will improve the overall customer service team functions and responsiveness. Support in Implementing ambitious customer satisfaction goals, and better-enabled customer service staff members to effectively meet them. Adhere to agreed standards of quality and productivity and process all orders/ queries with a minimum 98% accuracy rate. Bachelor s degree or equivalent

Role & responsibilities 1. Data Analysis skill to understand the customer demand 2. Work with cross function team to meet customer demand 3 Communicate with customer to get update on requirement 4. Prepare Daily shipment plan as per customer request 5.Track daily shipment as per plan 6. Publish the customer reports as per the TDM 7. Good Communication skill require to communicate with customer & Cross function team Preferred candidate profile Communication Skill, System Knowledge, SAP Knowledge, Team player Microsoft Skills Perks and benefits

Order Fulfilment through courier partners Dispatch and coordinating the entire activity Warehouse management software handling D2C deliveries Experience of working start up especially Food, Cosmetics / Personal care startup Excel should be good

Hi Jobseekers, We are looking for Customer Service Representative for Pune location Immediate joiner and 1 Month notice candidate only apply Candidate from Chemical industry or any Manufacturing industry and those who have Global Logistic experience only apply Can share resume on p.smita@randstad.in Must have 1 ) Knowledge of SAP ECC or S4 Hana. 2) Understanding on over Supply Chain. 3) Knowledge of Import / Export. 4) Power BI experience. 5) Microsoft Excel. 6) Complaint handling experience. Order Fulfillment: Order Processing: Efficiently manage both domestic and international orders using order management system and ensuring accurate processing and timely communication of order status. Order Tracking: Monitor the status of orders and communicate progress to customers and internal stakeholders to ensure transparency and satisfaction. Invoicing and Shipping: Compliance: Ensure compliance with regulatory requirements for internal and external controls. Documentation: Issue necessary documents for the physical transportation of goods, ensuring all shipments are properly documented and compliant with regulations. Customer Inquiries and Complaints: Inquiry Response: Respond to customer inquiries promptly, coordinating responses following established policies and processes to provide accurate and helpful information. Complaint Resolution: Ensure customer complaint acknowledgements and credit memos are generated are addressed promptly and effectively. Work to resolve issues to maintain customer satisfaction and loyalty. Customer Happiness and Communication: Customer Satisfaction: Strive to keep customers happy by providing exceptional service and support. Communication: Keep customers informed about their orders and any issues that may arise, ensuring open and transparent communication.

Roles and Responsibilities Provide sales support to the team by processing orders, generating quotations, and following up on payments. Assist in dispatch planning, ensuring timely delivery of products to customers. Maintain accurate records of customer interactions through email communication and ERP system updates. Offer excellent customer service by responding promptly to queries and resolving issues efficiently. Collaborate with factory departments (e.g., production, design, processing) to ensure seamless order processing. Achieving targets Desired Candidate Profile 3-5 years of experience in a similar role within an industrial equipment/machinery industry. B.Tech/B.E. degree in Any Specialization; OR relevant work experience Excellent communication skills for effective email writing and phone conversations with customers. Proficiency in using ERP systems for data entry, tracking, and reporting purposes.

Urgently looking for Back office Executive Sales for Andheri and Vasai location. Assist Sales team Coordinate with cross functional teams like planning, production, dispatch . Knowledge of making Performa Invoices. Preparing MIS data .

Role & responsibilities Coordinate sales team by managing schedules, filing important documents and communicating relevant information Ensure the adequacy of sales-related equipment or material Respond to complaints from customers and give after-sales support when requested Store and sort financial and non-financial data in electronic form and present reports Handle the processing of all orders with accuracy and timeliness Inform clients of unforeseen delays or problems Monitor the teams progress, identify shortcomings and propose improvements Assist in the preparation and organizing of promotional material or events Ensure adherence to laws and policies Preferred candidate profile Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus; Good computer skills (MS Office) Proficiency in English Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills A team player with high level of dedication

E-Commerce Catalogue Manager to manage and optimize product listings, ensuring accurate data, images, pricing, and categories. The role requires CMS expertise, Excel skills, and SEO knowledge to boost product visibility and support sales growth.

Greetings from Aludecor Lamination Pvt. Ltd.! We are excited to announce that Aludecor is hiring for a new position at our Pune & Ahmedabad location. Position: Sales Coordinator Qualification: Any Graduation or relevant degree Experience - Min 1 Years Experienced needed in Coordination Part Location: Wadki, Pune & Aslali, Ahmedabad Salary: Based on interview performance Job Type: Full-time (On-roll position) If you are interested and meet the qualifications, please share your resume at: career3@aludecor.com We look forward to having you on our team!

Receive and process customer sales orders with a focus on accuracy, completeness, and timely handling. Act as the primary point of contact for customer inquiries, providing detailed information on products, pricing, and order status. Identify and qualify potential leads from platforms such as India Mart, company website, and other sources. Promptly attend to incoming sales inquiry calls, ideally within the first few rings to reflect responsiveness. Send follow-up emails summarizing discussions and providing relevant documents or additional information as necessary. Collect all relevant details required for preparing quotations such as product specifications, quantities, pricing, delivery terms, and special customer instructions. Send formal quotations along with necessary supporting documents or brochures via email. Prepare and maintain sales forecasts, pipelines, and key performance metrics for management review. Maintain detailed records of inquiry calls, including caller information, questions raised, responses provided, and follow-up actions taken. Request feedback or confirmation within a defined timeframe. Provide administrative and coordination support to Sales Engineers to ensure smooth execution of sales operations. Conduct a minimum of 50 cold calls daily to generate leads and establish new customer connections. Submit daily reports on sent quotations, follow-ups, and customer interactions.

Role & responsibilities Batch Creation for Production: Coordinate with the production team to create batches based on sales orders and ensure timely manufacturing. Order Processing Coordination: Act as a liaison with the sales team to process and confirm customer orders efficiently. Quotation Preparation: Prepare and send accurate quotations to clients in coordination with the sales team. Pro Forma Invoice Preparation: Draft and issue pro forma invoices based on confirmed orders for customer review and advance payments. Dispatch Planning: Create and share daily dispatch plans with the logistics and warehouse teams, ensuring timely delivery. Sales Reporting: Compile and prepare periodic sales reports for management review, tracking sales performance and trends. Payment Follow-Up: Monitor outstanding payments, follow up with clients, and coordinate with the accounts team for collections. Preferred candidate profile Bachelor's degree in Business Administration, Commerce, or related field 24 years of experience in a similar coordination or operations role Strong communication and interpersonal skills Proficiency in MS Excel and ERP systems Detail-oriented with excellent organizational skills Ability to work under pressure and manage multiple tasks simultaneously

Manage UAE e-commerce/retail ops across platforms. Handle pricing, stock updates, order processing, dispatch, returns, claims, and reporting. Coordinate with teams to ensure timely fulfillment and optimize performance across all channels.

Trangile Services Pvt. Ltd is #hiring for functional #infor #WMS , Know anyone who might be interested..? Experience:- 10+ Years in WMS and should be ready to work for Infor WMS. Location: Ready to relocate Noida Sector 62 Work from Office. Note:- We're looking for candidates who can join us immediately or Max 15 Days. Key Responsibilities: Project Planning and Management: Lead end-to-end WMS implementation projects, including project planning, scheduling, and resource allocation. Define project scope, goals, and deliverables in collaboration with stakeholders. Should understand warehouse business process. Understanding the #businessrequirement of the organization Preparation of #Blueprint for #implementing the project. Implementation of the project. Validate the reports requirements Validate any changes in #customize . Provide training to end-user. Sort out day to day queries of end users. Attend meetings with the client. Gather Information on their current business processes and prepare a document. Develop detailed project plans, timelines, and budgets. Stakeholder Management: Act as the primary point of contact for clients, vendors, and internal teams. Facilitate communication between stakeholders to ensure project alignment and address any issues or concerns. Technical Oversight: Collaborate with technical teams to ensure that solutions meet client requirements. Risk Management: Identify potential project risks and develop mitigation strategies. Monitor project progress and adjust plans as necessary to address any challenges or changes in scope. Quality Assurance: Ensure all project deliverables meet quality standards and client expectations. Conduct regular project reviews and assessments to ensure continuous improvement. Team Leadership: Lead and motivate project teams, providing guidance and support to ensure successful project execution. Foster a collaborative and productive team environment. Qualifications: Proven experience as a Project Manager, specifically with WMS implementations. Understanding of supply chain processes and warehouse management systems is preferred. PMP or similar project management certification is preferred. Excellent communication, leadership, and interpersonal skills. Ability to manage multiple projects simultaneously and work under pressure. Proficiency in project management software and tools. If interested please share your updated resume on pooja.thakur@trangile.com Pooja Thakur Human Resource www.trangile.com p: 8433859063 Connect with us:

Job Role Retailer Relationship Management: - Identify, establish, and maintain strong relationships with retailers in the assigned region. - Regularly visit existing retailers to understand their needs and requirements. Promoting Products and increase sales per catalogue: - Present and promote Fine Decors existing product catalogues to retailers. - Increase sales of catalogues product already given to retailers - Develop strategies to upsell and cross-sell products to increase sales from existing retailers. Market Research: - Stay updated on market trends, competition, and customer preferences. - Provide feedback to the management team regarding product performance and market insights. Order Management: - Coordinate with the sales support team and operations team to ensure seamless order processing and delivery. - Track and manage sales orders and ensure timely fulfillment. Sales Targets: - Set and achieve sales targets for the region. - Monitor and report on sales performance regularly. Product Knowledge: - Develop in-depth knowledge of Fine Decors product range to effectively communicate product features and benefits to retailers.

A sales coordinators primary role is to support the sales team by coordinating schedules, following up on leads, organizing meetings, and preparing reports, while also maintaining client databases and handling customer inquiries. Roles and responsibilities of an IT consulting sales coordinator: Administrative and Operational Support: Lead Management: Following up on leads generated by the sales team and ensuring they are qualified and tracked effectively. Scheduling and Coordination: Coordinating sales meetings, presentations, and demos, ensuring smooth logistics and follow-up. Database Management: Maintaining and updating client databases, ensuring accurate and up-to-date information. Reporting: Preparing sales reports, tracking key performance indicators (KPIs), and analyzing sales data. Customer Service: Handling customer inquiries, addressing concerns, and ensuring a positive customer experience. Order Processing: Processing orders, managing contracts, and ensuring timely delivery of services. Sales Presentation Support: Assisting in the creation and preparation of sales presentations and proposals. Communication: Acting as a point of contact for clients and internal teams, ensuring clear and timely communication. Sales Support and Strategy: Market Research: Supporting the sales team with market research, identifying potential clients and opportunities. Sales Strategy: Assisting in developing and implementing sales strategies, identifying target markets and customer segments. Product Knowledge: Staying up-to-date on the companys IT consulting services and solutions. Sales Process: Understanding and adhering to the companys sales process, ensuring smooth and efficient sales operations. CRM System Management: Managing and maintaining the companys CRM system, ensuring accurate data entry and reporting. Negotiation Support: Assisting with contract negotiations, ensuring favorable terms for the company. Client Relationship Management: Building and maintaining strong relationships with clients, ensuring their satisfaction and loyalty. Requirements Skills and Qualifications: Strong Communication Skills: Excellent written and verbal communication skills are essential for interacting with clients and internal teams. Organizational Skills: Strong organizational and time management skills are needed to manage multiple tasks and deadlines. Attention to Detail: A keen eye for detail is important for ensuring accuracy in data entry and reporting. Problem-Solving Skills: The ability to identify and resolve problems effectively is crucial for supporting the sales team. Technical Proficiency: Familiarity with IT consulting services and solutions, as well as CRM systems, is a plus. Customer Service Skills: Excellent customer service skills are needed to handle client inquiries and ensure satisfaction.

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add an Assistant Manager - Procurement in Coimbatore, India. A purchasing professional who can quickly and accurately process purchase orders in a fast paced environment. Has excellent stake holders service skills and works well in a team to consistently meet challenging performance targets. What a typical day looks like: Team lead, people manager, accountable for team performance and continuous performance in a Procurement shared services model. Develops, retains and supports his/her team to get the very best from them Supports management cross functional procurement team. Develops objectives and plans for team associates and track performance to annual goals. Administers activities relative to Supplier Research, Bid management and appropriate documentation practices as required by the stakeholders. Maintains thorough documentation of respective process and organizes information to be compliant during Audits. Works in conjunction with the vertical heads to share the services to internal stake holders. Train new team members on process specific activities and ensures training material is up to date. Perform Appraisals, manages team attrition and motivates team to exceed SLAs Handle escalations if any and escalate matters requiring the senior managements attention on a timely basis. Identify, recommend and implement operational efficiencies to drive continuous improvement in the execution of procurement process. The experience we re looking to add to our team: Education: Bachelor s Degree or Engineering Graduates Experience: 10 to 15 yrs. Procurement / Supply Chain experience preferred Mandatory Knowledge of computer software applications, MS Excel, Word & PowerPoint (PF). Excellent communication skills Experience in the following domains: Order processing, Supply chain management, Order management, Procurement end to end preferred Knowledge of ERP (Preferably BAAN) Experience in Manufacturing industry preferably in electronics Knowledge of MS office and MS outlook Good analytical skills

Roles and Responsibility: Market Development: Understand the agricultural applications of building materials (e.g., irrigation systems, storage solutions, etc). Identify potential markets and customers, including farmers, distributors, and agribusinesses. Assist in promoting products tailored for agricultural needs. Sales Execution: Support sales activities by prospecting and generating leads in the agricultural sector. Conduct product demonstrations and presentations to customers. Assist in achieving monthly and quarterly sales targets. Customer Relationship Management: Build and maintain relationships with distributors, dealers, and end customers in the agriculture domain. Address customer queries and provide basic technical support on product usage. Collect and report customer feedback to improve products and services. Market Research and Analysis: Gather data on market trends, competitors, and customer preferences in the agriculture vertical. Share insights with the sales team to refine sales strategies. Operational Support: Assist in order processing, coordination with Sales Ops teams, and ensuring timely delivery of products.

Qualification: BTech /BE in Electrical or Mechanical, Bachelor of Science (BSc), MBA, Diploma in Electrical or Mechanical / Any Graduate, 5-10 years work Experience, Relevant experience in Brand Sales of Wires, Cables, Motors, Switchgears, Solar, Lighting, Panels, Meters etc., Good communication skills. Responsibilities & Duties: Assisting the local Brand Head in the region to handle the respective Brand sales. Coordination with RMs ( Relationship Managers) on the field on Brand related sales. Ensuring purchase targets for his region are achieved as mutually agreed between the Brand Head and the regional Principal Brand Team. Increasing the COC (Count of Customers) for his Brand in the region with the help of the local segment RM ( Relationship Managers ) Team. Generating leads for their brand based on market research and Principal connect. Assisting the RM Team to close high value quotations. Providing regular training to the Segment Technical team and local segment RM to improve their selling capability. Ensuring GP (Gross Profit) target for the brand is achieved. Ensuring inventory turnaround as per set targets for the stocks @ local warehouse. Maintain good PR as he is the face of the company with the local Principal Brand team. Having strong commercial sense to ensure stock management, GP (Gross Profit) and sales are balanced. Relationship management with local Principal Brand team to ensure that they consider the BRM (Brand Relationship Manager) to be their team member in VISL. Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them. Responsible for resolving customer complaints and ensure customer delight.

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer societys needs – today and in the future. Purpose of the Job The Customer Portal & Sample Specialist is tasked with overseeing the customer portal operations and managing the entire sample processing workflow from initiation to completion. This role involves guaranteeing a smooth user experience within the customer portal, ensuring the meticulous maintenance of records, and collaborating with various functions to ensure prompt delivery of samples. Furthermore, the specialist is expected to evaluate portal usage analytics to improve customer interaction, resolve any issues associated with the portal, and deliver outstanding customer service by addressing inquiries and feedback concerning the portal and sample requests. About the job (Job Responsibilities) Execute the order entry process and manage the order fulfillment process, interfacing with both internal and external customers for a given business line with a high level of complexity, ensuring compliance with laws, regulations, and Nouryon procedures. Manage the full lifecycle of the customer portal process to ensure a positive and efficient experience for the business and Customer service, including onboarding, maintenance, offboarding, user access management, and cyber security compliance. •Receive and process sample orders from customers, the sales team, or internal teams and coordinate with the logistics department to arrange timely shipments. Collaborate with the sales team to convert sample orders into full product orders when applicable and provide feedback to management on trends, customer concerns, and opportunities for process improvements. Assist in the development and updating of sample order policies and procedures, monitor the status of sample orders, and provide updates to stakeholders as necessary. Foster customer relationships and market knowledge to meet unique needs efficiently, maintaining service levels by making independent customer-facing decisions. Coordinate activity at assigned customer accounts, address issues proactively, and implement solutions with a significant level of autonomy. Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence. Differentiate between customer requirements and Nouryon capabilities to choose the best and most cost-effective solution with limited oversight. Support commercial strategies with Nouryon customers and drive client account team concept by servicing Key Accounts at an expert level. Ensure established processes and best practices are utilized, effective process controls are in place, and adherence to processes and service levels is maintained. Adhere to and execute new instructions or pivot on dynamic organizational priorities with flexibility and adaptability. Proactively and independently interface with cross-functional teams such as Business Lines, Sales Teams, Logistics, Planning, Controlling, and Production. Assist in onboarding new Customer Service Representatives (CSRs) by helping with training and knowledge transfer. Handle month-end reporting and engage as a Subject Matter Expert (SME) in cross-functional projects and system testing. Manage automation projects from inception through to successful implementation, ensuring they are delivered on time, and within scope. Key Activities Enter orders into SAP following standard procedures, ensuring accuracy and adherence to company policies. Proactively acknowledge and confirm order status with customers in line with cycle time Key Performance Indicators (KPIs). Perform order processing checks and coordinate internally to resolve any issues that arise. Provide tactful, professional communication consistently, both internally and externally, verbally and in writing. Team Collaboration - Working effectively with other departments (e.g., sales, warehouse, logistics) to ensure smooth order processing Adapt to changing priorities and execute new portal initiatives without compromising operational KPIs. Understanding relevant shipping regulations. Verify that data uploaded to the customer portal is accurate, up-to-date, relevant, and secure, ensuring protection from unauthorized access. Coordinate with inventory and warehouse staff to ensure that sample stock levels are adequately maintained and managed. Perform validation checks to ensure that the uploaded data meets predefined criteria or standards. Develop a comprehensive cost analysis and provide an estimated cost per Full-Time Equivalent (FTE) on an annual basis, obtaining necessary approvals from stakeholders by presenting detailed financial projections and justifications. During the implementation of a new customer portal, verify customer risk assessment forms and ensure compliance with regulatory standards, mitigating potential risks. Review and respond to portal requests in a timely manner. Prepare and present reports on the status of data migration activities to management and key stakeholders. We believe you bring (Education & Experience) Minimum 5-years of work experience, preferably in a relevant professional area. Master or Bachelor level of education Willingness to work flexible hours to meet global time zone requirements Knowledge of SAP Sales & Distribution and Materials Managements Modules required Understanding of order to cash process (SAP, ARIBA preferred) Proficiency in analyzing and interpreting feedback and data to drive improvements. Outstanding communication skills and ability to communicate with various levels and functions within the organization, including global team members Knowledge of CRM Dynamics (preferred) Organization and time management. Has B2B Customer Service experience or been exposed to similar function Strong customer focus and experience in implementing differentiated business rules Analytical and problem-solving skills are required Strong Microsoft office skills (Excel, PowerPoint, Visio, etc.) and other forms of technology related to his/her job; keeps up to date on technological changes; adapts work approach to keep pace with innovations in technology. Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/ We look forward to receiving your application! We kindly ask our internal candidates to apply with your Nouryon email via Success Factors. We’re looking for tomorrow’s Changemakers, today. If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment. Visit our website and follow us on LinkedIn . #WeAreNouryon #Changemakers .

The Sales Operations Quote Specialist is responsible for supporting creation and oversight of quotes for the global sales team. This position will be essential to supporting the sales for new and growth opportunities. Job Location : Bangalore, India Responsibilities Assisting Sales organization in creating quotes and purchase agreements in SFDC Evaluate and review quotes and orders for completeness, accuracy, and adherence to Black Duck policies Provide support internally including deal product configuration, discounting, license validation, PA generation, order processing through OM close and license delivery Ensure sales team alignment to sales processes, policies, and procedures Act as conduit for back-office functions for feedback relevant to Finance, Services, Legal, Order Management, and other functional areas to support the sales team s success Qualifications Strong verbal and written communications skills A bachelors or associate degree Strong analytical, organizational, and time management skills. Excellent teamwork, motivational, interpersonal, and customer service skills. The ability to multitask and quickly switch your focus. Computer literacy, IT skills, and typing skills. An understanding of sales principles and customer service practices. Level 2 - 2 - 5 years experience and Level 3 - 5-7 years of experience Pay Range 1 1 INR

Financial Analysis Advisor -Commercial bidder /Pricing (Senior) Key Responsibilities: Provides recommendations and reviews the pricing and costing of deals to ensure maximum benefit and minimum risk to the organization and prepares the commercial parts of sales proposals for submission to clients. Builds and compiles pricing models for specific proposals and provides input into the development of standardized pricing models. Presents key pricing assumptions and risks for sign-off at relevant levels, in line with the authority matrix. Engages with and leverages off relationships between the organization and vendors and/or subcontractors and strategic alliances, including the Legal Team during the conception, construction, and review of client proposals, soliciting information, and escalating queries. Ensures that deal profitability is not eroded over time by calculating the long-term profit of deals, evaluating and concluding on foreign currency issues and the impacts of these both financially and contractually. Ensures deal profitability by investigating taxation, inflationary movements cost of living issues, etc. Leads or participates in the negotiation of deals with clients by interpreting information and providing advice on the commercial viability of the opportunity. Mitigates risks in terms of the calculation and payment of penalties, contract termination, building agreements, limitation of liability, and non-solicitation for bids and/or deals and provides feedback to the key stakeholders regarding these. Prepares contract and financial budgets, reports and summaries, as required, including profitability and cashflow analysis. Supports accurate and timely billing for services provided under the contract and addresses commercial/contract disputes. Manages Claims and Changes from a contractual and financial point of view, including pricing calculations and other Commercial Architecture requirements. Reviews, comments and negotiates the commercial terms of additional contracts and tender documents as well as proactively influences financial parameters such as taxes, risk, cash flow and financing. Provides mentoring and coaching to less experience members of the commercial team to support the overall competence development of the team. Knowledge and Attributes: Significant understanding of the local operating, commercial and general business conditions. Significant expert negotiation skills. Lateral thinking ability. Excellent attention to detail and organizational skills. Significant business and commercial acumen coupled with an analytical mind. Ability to work under pressure without compromising quality and accuracy. Significant team skills, particularly engaging with the team to continuously develop own expertise. Significant communication skills, especially related to facilitation, documentation, and reporting. Solid Microsoft Office skills (Excel/Word/PowerPoint). Highly numerate and display high levels of integrity. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Business Administration or Finance or a related field. Master's degree such as an MBA or in Finance or any other related field is beneficial. Required Experience: Significant experience working within a Commercial or similar role, preferably within a global IT services organization. Significant experience in deal support, contract or legal administration, or operations. Significant experience working with pricing assumptions and developing pricing models. Significant deal structuring, pricing review and negotiation experience. Significant experience working with vendors and/or suppliers. Significant experience in an accounting type role. Significant experience with contract reviews. Significant experience interacting with multiple layers of management and peers. Solid experience with operations, order processing, fulfilment, revenue recognition, legal contracts, purchase orders, license agreements. Significant experience with relevant sales systems such as Salesforce.com. Job Segment MBA, Management

Financial Analysis Senior Specialist -Commercial bidder /Pricing (Junior) Key Responsibilities: Provides recommendations and reviews the pricing and costing of deals to ensure maximum benefit and minimum risk to the organization and prepares the commercial parts of sales proposals for submission to clients.Builds and compiles pricing models for specific proposals and provides input into the development of standardized pricing models. Presents key pricing assumptions and risks for sign-off at relevant levels, in line with the authority matrix. Engages with and leverages off relationships between the organization and vendors and/or subcontractors and strategic alliances, including the Legal Team during the conception, construction, and review of client proposals, soliciting information, and escalating queries. Ensures that deal profitability is not eroded over time by calculating the long-term profit of deals, evaluating and concluding on foreign currency issues and the impacts of these both financially and contractually. Ensures deal profitability by investigating taxation, inflationary movements cost of living issues, etc. Leads or participates in the negotiation of deals with clients by interpreting information and providing advice on the commercial viability of the opportunity. Mitigates risks in terms of the calculation and payment of penalties, contract termination, building agreements, limitation of liability, and non-solicitation for bids and/or deals and provides feedback to the key stakeholders regarding these. Prepares contract and financial budgets, reports and summaries, as required, including profitability and cashflow analysis. Supports accurate and timely billing for services provided under the contract and addresses commercial/contract disputes. Manages Claims and Changes from a contractual and financial point of view, including pricing calculations and other Commercial Architecture requirements. Reviews, comments and negotiates the commercial terms of additional contracts and tender documents as well as proactively influences financial parameters such as taxes, risk, cash flow and financing. Provides mentoring and coaching to less experience members of the commercial team to support the overall competence development of the team. Knowledge and Attributes: Significant understanding of the local operating, commercial and general business conditions. Significant expert negotiation skills. Lateral thinking ability. Excellent attention to detail and organizational skills. Significant business and commercial acumen coupled with an analytical mind. Ability to work under pressure without compromising quality and accuracy. Significant team skills, particularly engaging with the team to continuously develop own expertise. Significant communication skills, especially related to facilitation, documentation, and reporting. Solid Microsoft Office skills (Excel/Word/PowerPoint). Highly numerate and display high levels of integrity. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Business Administration or Finance or a related field. Master's degree such as an MBA or in Finance or any other related field is beneficial. Required Experience: Significant experience working within a Commercial or similar role, preferably within a global IT services organization. Significant experience in deal support, contract or legal administration, or operations. Significant experience working with pricing assumptions and developing pricing models. Significant deal structuring, pricing review and negotiation experience. Significant experience working with vendors and/or suppliers. Significant experience in an accounting type role. Significant experience with contract reviews. Significant experience interacting with multiple layers of management and peers. Solid experience with operations, order processing, fulfilment, revenue recognition, legal contracts, purchase orders, license agreements. Significant experience with relevant sales systems such as Salesforce.com. Job Segment MBA, Management

Order to Sales Administration, Order Processing , Manage Order to cash, OTIF, Sales Analysis and reporting, DSO and Commercial analysis, Customer Service Experience, Maintaining inventory health & WAM Supply Chain pillar Support

Process: Process specialist Exp: Min 2+ Years Must have: order tracking, order placing, order fulfillment Loc: Pune Shift : US Shift Salary: upto.5.5LPA Immediate Joiners interview mode : Direct walking Regards, Viji 6382708739