800 Order Processing Jobs - Page 27

Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutors products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few. Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise. The Order Processing Administrator has the responsibility to manage order booking using the specified electronically tools in a daily basis. Also, responsible to perform daily invoicing functions and billing processes. This position requires to be specialist of at least in Order Registration or Invoicing role. The Order Processing Specialist coordinate and work closely with Sales, Project Management, Engineering, Finance, Purchasing, Controlling and Export departments to ensure that every order is processed on time. The individual must be able to work independently and as part of the team, manage all communication with team members and ensure compliance to time frame and quality. ESSENTIAL DUTIES AND RESPONSIBILITIES Order Registration & Project Administration : Accurately enter and process order booking in a timely manner Process and follow up to complete the Order Registration Process (ORP) Handling data of the Project Builder in SAP according to project overview and customers PO Issue customer PO acknowledgement Process project Change Order Process material upload (BOM / ECO) Uploading timesheet in a weekly basis Data control in Siebel (enter and update Assets) Invoicing: Generating invoices advance payment, partial and final invoice Focal person dealing with communication on Bank Guarantee related issue Handling billing milestone for projects Monitoring and generating billing milestone report To ensure Letter of Credit is received from customers Bank before releasing the shipment Working closely with Banks to ensure Bank Guarantee is accurately processed within the time frame Cooperation with the finance department to resolve invoice and pricing issues Actively works with Project Managers to update the payment milestone Issue of Debit / Credit Notes KNOWLEDGE AND SKILLS - REQUIRED Must posses at lease a Diploma/Degree in Business Administration/ Accountancy /Finance or relation field 2- 3 years in the related position Good knowledge of: SAP, Excel, Words, Notes, Siebels, Outlook Ability to prioritize, multi-task for maximum efficiency without sacrificing accuracy Excellent written and verbal communication skills Demonstrate account ownership and organizational skills Ability to work effectively in a team and independently Ability to work in a face-paced environment PERSONAL ATTRIBUTES Adaptibility Initiative Reselience Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Who You ll Work With In this role, you will work closely with Arista s Sales team, channel partners, distributors, and resellers to ensure accurate order processing and fulfillment. You ll also collaborate with internal teams including Finance, Legal, Customer Support, and Logistics to address contractual, compliance, and shipping requirements, ensuring a seamless experience for our customers across the APAC region. What You ll Do Process purchase orders received from Arista s partners and end-customers and produce commensurate Arista Sales Orders. Ensure proper and accurate shipping logistics Perform requisite review of key terms on customer and partner purchase orders to ensure accuracy and adherence to existing contractual and pricing agreements Follow-up on customer related issues, including processing RMA requests. Support Attach - Ensure that purchase orders from customers and partners include requisite product support for the switches on their orders. Maintain thorough and accurate installed customer base and service contract information. Collaborate with Sales team to understand any special customer issues and situations. Develop and maintain understanding of the channel sales model, direct sales model and partner effectively with Distributors and Resellers. Clearly understand all product offering, subscription and renewal licensing models. Timely resolution of backlogged orders, and tracking of order cancellations to ensure accurate processing. Other duties/projects when required; particularly to help achieve SOX compliance Previous experience in sales, specifically orders management and software maintenance renewals, is preferred: 5+ years Must have attention to detail and ability to follow-up with Arista Account Representatives and/or Arista partners/customers on purchase order and shipping terms and issues. Must have excellent organizational skills with the ability to take initiative and work proactively with minimal supervision. Must have demonstrated ability to work independently as well as in a team environment. Must possess excellent customer service skills with an orientation towards helping customers. Must thrive in a results-driven environment. Excellent oral and written communication skills and strong computer proficiency. Strong command of English language. Additional languages would be an advantage but are not a requirement. Strong working knowledge of Microsoft Office applications and previous experience of Salesforce.com is desired Ability to review and interpret contractual terms and conditions. Knowledge of shipping logistics and shipping terms for APAC region

We are looking for a highly skilled and motivated E-commerce Manager to manage our brand presence on leading platforms like Amazon and Flipkart. The ideal candidate will have a solid understanding of e-commerce operations Required Candidate profile AMAZON , FLIPKART , PROJECT HANDLING , ADS

Role & responsibilities - Drive sales growth of Sports Medicine products in the assigned Hyderabad territory. Build and maintain strong relationships with orthopaedic surgeons, physiotherapists, hospitals, and clinics. Conduct product demonstrations and provide technical support during surgeries as required. Ensure effective territory coverage and achieve monthly and quarterly sales targets. Manage distribution channels, stockists, and ensure timely availability of products. Organize CMEs, workshops, and training sessions for HCPs. Submit timely sales reports, competitor intelligence, and customer feedback to regional leadership. Collaborate with internal teams for order processing, customer service, and post-sales support. Contact Person- 8075020265 , 6385880811

1 About Zydus Wellness Zydus Wellness, an FMCG leader, develops, manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero-calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents. Get to know our organization – Click on the below links 1. Company Website 2. Zydus Corporate Park https://www.zyduswellness.com/ https://www.youtube.com/watch?v=GNW6DsoCJL0 2 Area Sales Executive - GT Functional Reporting: Area Sales Manager - GT Administrative Reporting: Area Sales Manager - GT Location: ASE HQs Role Purpose: The achievement of distribution, display & sales objectives (Primary & Redistribution) through effective management of Super Stockiest & RDS and their field force within the values and parameters set by the company. Key Accountabilities/ Responsibilities: 1. Financial: Responsible for primary Sales & redistribution. Understand and ensure profitable / sustained growth of business and strong orientation to commercial terms, profitability calculations etc. Continuously gather data on competitor pricing, sales, customers etc. and analyze sales data and past trends. 2. Customer:. Strengthening the distribution network & infrastructure of Super Stockiest & RDS to increase the width and depth of availability of all Zydus products including new sales channels. Responsible for ensuring stocks levels as per company guidelines at Super Stockiest & RDS points. Distribution build-up including new sales channels. 3. Process: Implementing & monitoring market inputs Manage the Distribution of Zydus Wellness products supported by a team of Super Stockiest & RDS and their field force who cater to the customers in these markets. Execution and monitoring of display & merchandising. Demonstrate company values , ethics & pride through exemplary behavior. 4. People: Effective management of Super Stockiest & RDS and their field force for motivation, training & development & productivity enhancement 3 Key Deliverables: Sales Targets Achievement: Meeting or exceeding sales goals set for the segment, often measured in revenue, volume of orders, or number of new accounts. Business Partners Acquisition and Retention: Identifying and acquiring new business partners while maintaining and strengthening relationships with existing business partners in the industry. Market Penetration and Expansion: Expanding the company’s presence in the sector by targeting new geographic areas, market segments, or product lines. Customer Relationship Management: Building and nurturing strong relationships with key decision-makers and influencers in the sector to drive repeat business and customer loyalty. Product Knowledge and Promotion: Demonstrating a deep understanding of the company’s products and services, and effectively promoting these to meet the specific needs of the market. Order Management and Coordination: Ensuring accurate order processing, timely delivery, and coordination with the logistics and supply chain teams to meet customer expectations. Key Interactions: Zonal Sales Manager Area Sales Manager Branch Commercial Team Branch Logistics Team Business Process Associate Channel Business Partner (Super Stockiest & RDS) Key Dimensions: Manages his/her territory through a team of RDS, Super Stockiest and Salesman. Educational Qualifications: Graduate / MBA Preferred 4 Experience (Type & Nature): 3 years of frontline work experience in retail sales Exposure/ experience of DMS - Minimum 2 Years in Active environment, Not “Roll Out/Test Phase”. SFA - Minimum 2 Years in Active environment, Not “Roll Out/Test Phase”. Experience in FMCG if from outside of Zydus Functional Competencies Good Knowledge and understanding of General Trade Sales Sound Knowledge of Rural Sales Fundamentals Having hands on experience in Sales Force Automation (SFA) Super Stockiest & RDS Management including ROI Behavioral Competencies: Result Oriented Analytical Ability Takes Initiative Negotiation & Problem Solving Good written & Oral Communication Achievement Orientation Leading others High Involvement Coaching Others The above list is not exhaustive and could evolve with changing needs and priorities of the company

Role Objective Customer Service Representative (CSR) is crucial as they serve as the primary point of contact for both customers and the company. They will be leading the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues. Their responsibilities include managing customer interactions, processing orders, addressing concerns, and coordinating with internal teams to ensure timely and accurate delivery of products and services. This role is vital in maintaining customer satisfaction and fostering strong, long-term relationships. Shift Timings - Shift timings - Night Shift Key Responsibilities Delivery extraordinary customer experience by providing our customer with world class customer service Respond promptly to customer inquiries via phone, email. Provide detailed information about products, services, and order status. Resolve customer complaints and issues efficiently and professionally. Process customer orders accurately and efficiently. Track order progress and ensure timely delivery. Coordinate with planner, logistics, sales, product management and quality teams to fulfill customer Serve as the primary point of contact between customers and the manufacturing team. Communicate any changes in order status, delays, or issues to customers promptly. Prepare and deliver order confirmations, shipping notifications, and other relevant information. Maintain accurate and up-to-date customer records and order documentation. Generate regular reports on order status, customer interactions, and other relevant metrics. Identify trends and provide insights to improve customer service processes. Identify and troubleshoot issues related to orders, deliveries, and product quality. Gather customer feedback and suggest improvements to products and services. Participate in team meetings and training sessions to stay updated on products and processes. Assist in the development and implementation of customer agreement and procedures. Education Knowledge Any Bachelors/ Business degrees or equivalent experience MS Office proficiency SAP knowledge Supply chain knowledge Critical Experience Minimum 4+years experience in Customer Service, Sales Operations, Supply Chain & Logistics 3+ year of hands on experience in Customer escalations handling, End to end Order management process Excellent communication skills ( As they would be speaking to Global Distributors, Customers) Hands on experience in SAP/any ERP Complete night shift role ; Hybrid Model Competencies Time Management Demonstrate proactive positive attitude. Business Acumen Flexibility Relationship building Resilience Strong communications (English) Critical Thinking Motivational/Cultural Fit Innovation demeanor Problem solving Result driven Clear and concise communication Self-motivated Critical thinker Emotional Intelligence Initiative Dependability.

OTC (Order Management) Sap Exp Range – SME (3-5 yrs); TL (5-8 yrs) Shift – ANZ shift (3:30 am – 12:30 pm) Gurgaon 5 days Call Garima-8383973638 Garimaimaginators@gmail.com

Job Description: We are looking for a detail-oriented and proactive Purchase/Procurement Manager to join our team. The ideal candidate will be responsible for handling end-to-end procurement processes, ensuring timely and cost-effective purchasing, and maintaining strong vendor relationships. Key Responsibilities: Administrative Support: Update internal databases with order details Manage contracts and documentation Prepare reports on purchasing activities Vendor Management: Research and evaluate potential vendors Negotiate prices and terms Order Processing: Place accurate purchase orders with suppliers Track and follow up on deliveries Stock Management: Monitor inventory levels Identify purchasing needs and ensure timely deliveries Cost Analysis: Conduct cost comparisons and identify savings opportunities Reporting: Generate reports on supplier performance and market conditions Key Skills Required: Strong communication and interpersonal skills Analytical mindset to evaluate offers and trends Excellent organizational and record-keeping abilities Negotiation skills to secure the best pricing Problem-solving abilities to resolve procurement issues ERP knowledge (SAP preferred) Qualification : B.tech

Seeking a Sales Coordinator to support B2B sales in coatings, inks & construction chemicals. Responsibilities include order processing, client communication, sales support, CRM updates, coordination with internal teams, and report generation.

Should have pleasant matured personality, good communication skills, computer literate, entrepreneurial ability, self initiative. Job involves telephonic coordination with customers, follow up, offer quotations, negotiate and procure orders etc. Required Candidate profile B.Sc. / B.E. / D.M.E./ B.C.A./ B. Com.

Excellent Opportunity with HCLTech (Walk-In) for OTC - Order management at Chennai on 20 May'25. Hiring for Associate and Analyst. Skill: OTC - Order management (Purchase order & Sales order) with minimum 1 years of relevant experience. Date: 20th May'25. Time: 10.30am to 2.30pm Experience: 1 year - 5 year of Relevant Experience. Contact Person: Jefferson Venue: HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai 600 058, Tamil Nadu, India. Responsibilities: OTC: Order Management. Order Processing. Order Validation and Query management. Order Fulfillment. Customer Relations Controls compliancy Contract Setup and Equipment Billing. Order Entries: The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line as per policy. Working with other teams, management, and country teams as well as directly with Customers/Partners. Achievement of Weekly/Monthly/Quarterly targets and SLA Regular communication to team Leader Been driven and motivated to achieve targets set. Robust escalation process. Resilient under pressure and ability to quickly adapt to unforeseen work demands. Billing: It covers all aspects of the Billing role along with mentoring and supervising activities: Achievement of monthly/quarterly targets and SLA Regular communication to Team Leader Robust escalation process. Controls compliancy Training and ongoing assessment of team members Identification of process improvement areas using appropriate project methodology (from process identification to DTP sign off) Stand in for Team Leader. Required Skills: Relevant Experience should be mandatory. Excellent Process Knowledge in any OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order). Minimum 2 years of team handling experience on paper Excellent People Management Skills Degree should be Mandatory (Minimum 15 Years of education mandatory). Flexible to work at night shifts (Strictly no Rotational or Regular shifts). Flexible to work from office (5 Days). Please go through the JD and walk-in to the mentioned address. Note: Only relevant experiences can apply Documents to be carried: 2 Copies of your updated resume 2 ID proof. How You'll Grow At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees. Our company is extremely diverse with 165 nationalities represented. We offer the opportunity to work with colleagues across the globe. We offer a virtual-first work environment, promoting a good work-life integration and real flexibility. We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.

Roles and Responsibilities Manage sales orders from receipt to fulfillment, ensuring timely processing and accurate tracking. Coordinate with internal teams (e.g., production, logistics) to ensure seamless order execution. Monitor payment follow-ups and maintain a high level of customer satisfaction through effective communication. Provide back office support for sales activities, including data entry, reporting, and analysis. Ensure compliance with company policies and procedures related to sales coordination. Desired Candidate Profile 2-7 years of experience in Sales Coordination or similar role in the Engineering & Construction industry. Bachelor's degree in Commerce (B.Com). Proficiency in Sales Order Processing, Purchase Order management, Payment Follow-up, Order Processing, Back Office Support skills.

Skill required: Order to Cash - Credit Management & Assessment Designation: Order to Cash Operations Analyst Qualifications: Bachelor's degree with Finance specialization Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.In this role you will assess new customer credit risk, extend customer credit, monitor existing customer and portfolio credit risk. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Agility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Bachelor’s degree with Finance specialization

Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Billing Processing team focuses on the process of creating and issuing customer invoices. This includes reviewing the list of debit notes raised and identifying any gaps in the process. The role requires a good understanding of invoicing, collections, account receivables, order management, sales order, order processing, order fulfillment, and journal entries. The role may also require following up with the sales team to provide reasons for raising debit notes and un-recognized revenue. What are we looking for? Resource should have good knowledge of OTC. Resource should have good knowledge of OTC. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom

Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Billing Processing team focuses on the process of creating and issuing customer invoices. This includes reviewing the list of debit notes raised and identifying any gaps in the process. The role requires a good understanding of invoicing, collections, account receivables, order management, sales order, order processing, order fulfillment, and journal entries. The role may also require following up with the sales team to provide reasons for raising debit notes and un-recognized revenue. What are we looking for? The resource should have good knowledge of OTCThe resource should have good knowledge of OTC Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom

Skill required:Order to Cash Processing - Account Reconciliations Designation:Management Level - Team Lead/Consultant Job Location:Mumbai Qualifications:Any Graduation Years of Experience:7 to 11 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for? Account Reconciliations Order to Cash Processing Ability to perform under pressure Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Ability to meet deadlines Roles and Responsibilities In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shift

1.Responsible for booking sales orders in the system, coordinating with internal teams forsmooth order execution, handling post-order customer communication, following up onpayments, and preparing MIS reports to support sales operations. Required Candidate profile 2.Sales order booking in system. 3.Post order communication with customer. 4.Payment follow up & Preparation of MIS

Fulfilling customer orders by picking product from shelves, verifying quantities and packing them securely for shipment ensuring proper packaging. Responsible for efficiently&accurately retrieving items from inventory with strong attention to detail. Required Candidate profile Ability to work in a fast-paced environment, and physical stamina. Should be able to read & follow written directions in English, understand basic technology, be reliable & punctual. Integrity Must.

Minimum 1+ Yrs. Experience of working with ERP/ SAP/ Tally and having understanding of purchase, Sales, Inventory and GST. Good communication strong follow-up skills.

Order Management Skill-Order Management, Order Fulfillment, Sales Order, Stakeholder, SAP, Supply Chain, Order Booking,SCM 2-5Yrs In Order Management PKG Upto-5.5 LPA Bangalore, Pune NP-Imm-30Days RASHI-9027310680 rashibimaginators@gmail.com

Role & responsibilities We are looking for a proactive and detail-oriented E-Commerce Executive to oversee and enhance our digital retail operations. The ideal candidate will have hands-on experience in managing fashion e-commerce platforms, product listings, order fulfillment, and online sales strategies. Key Responsibilities Manage and update e-commerce platforms (Shopify, WordPress, etc.) with accurate product listings, pricing, and imagery. Oversee order management, payment processing, and ensure timely dispatch and delivery. Coordinate with logistics partners for both domestic and international shipping, ensuring proper documentation and customs compliance. Monitor inventory levels and sync stock across online platforms to avoid overselling or stockouts. Collaborate with the design, marketing, and customer service teams to enhance user experience and drive online sales. Execute promotional campaigns and coordinate with the marketing team for SEO, social media, and paid ads. Analyze website traffic, conversion rates, product performance, and sales trends using tools like Google Analytics and platform dashboards. Ensure high standards of product presentation, customer support, and post-sales service. Preferred candidate profile 2 to 5 years of proven experience in e-commerce operations, preferably in the fashion or apparel industry. Proficiency in platforms such as Shopify, WooCommerce, WordPress, Nykaa or Myntra. Understanding of e-commerce logistics , inventory management, and marketplace compliance. Familiarity with digital marketing basics , including SEO, social media, and performance tracking. Strong Excel and data management skills; ability to interpret metrics and generate actionable insights. Excellent communication, problem-solving, and coordination skills. Ability to handle multiple tasks and thrive in a fast-paced environment.

Order Management Manager(BPO Industry Only) 12-15 yrs of exp in Supply Chain Management Upto 20Lpa Skill: Supply Chain Management,internal & external stakeholders,ERP,SAP, Oracle, BYD, Power BI. Call:9953984389 mansikohliimaginator@gmail.com Required Candidate profile Exp in Customer Order Management,Handling Customer contracts, Order Fulfillment, Logistics, Planning,Procurement (only For Hein Celestial requirement)

Coordinate with the sales team to manage daily operations and client requirements. Handle customer queries, process orders, and follow up on deliveries Assist in preparing quotations, proposals, and product information. Required Candidate profile Prepare sales reports, maintain records, and support CRM activitie. Ensure smooth communication between sale, logistic, and customer service team. Send resume to amaninder.k@cjpl.in or call 8882035834

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.