800 Order Processing Jobs - Page 25

1. To take offers/prices from manufacturers/traders/indentors. 2. RFQ to update with the price information with complete details. 3. Daily quotes to update daily with complete details. 4. Product selection for order processing will be done based on daily quote/rfq only. 5. The order will be decided for the product where the cost price is less then market price by 5%. 6. To check market price on daily basis for any product sourcing. 7. To check last booking price in the system and to update in rfq. 8. To check customs data for last month lowest and highest price and update in rfq for finalization of order. 9. To check and update lowest and highest price from customs data for last 3 years

Description We are looking for enthusiastic and dedicated individuals to join our team as Team Members at our Quick Service Restaurant. This entry-level position is ideal for freshers who are eager to start their career in the food service industry. Responsibilities Provide excellent customer service and address customer inquiries and complaints. Assist in the preparation and serving of food and beverages. Maintain cleanliness and organization of the restaurant and dining areas. Handle cash transactions and operate the cash register. Follow food safety and hygiene standards. Collaborate with team members to ensure efficient service and operations. Skills and Qualifications Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Basic math skills for handling cash and making change. Knowledge of food safety and hygiene practices. Team player with a positive attitude. Willingness to learn and adapt to new tasks.

Role & responsibilities Order Management: Daily: Order acknowledgment to customers on new orders Review 830-APE Schedule changes Daily Review Demand Detail daily for order alignment Manage to expedite and push out requests from customers. Complete late-line coding for assigned customer orders. Review the Customer MRM tool. Review Import Error Report daily. Review suspended records daily. Proactively expedite with manufacturers to minimize delivery impact for customers. Monitor customer orders for correct sales prices entered Correct any errors or mispriced POs. Communicate any pricing discrepancies to customers. Weekly: Conduct effective open order management to ensure customer delivery expectations are met Manage lengthier/time-consuming requests from customers (reports, etc.) Review suspended records to ensure orders are not stuck in EDI. Review Customer Demand Detail to ensure discrepancies are cleared up, and future items are not impacted. Participate in a joint call with your supply chain specialist and Customer Experience Manager to discuss OTD performance, service levels, and bottlenecks. Review customer OTD using Power BI. Process new ship-to IDs within Software for EDI Process Forecast/SKU relationship within 830-APE for demand to show within company systems. Support accounting with any inquiries related to pricing discrepancies & payment issues. Attend weekly green team meetings for awareness regarding ECR & SCR status updates. Process customer complaints through the internal CAPA process.

We are seeking a highly organized and technically competent Sales Coordinator / Estimator to join our team, supporting commercial and technical operations in the oil & gas, marine, or engineering services industry. The successful candidate will play a key role in preparing accurate technical estimates, coordinating customer proposals, and supporting the sales lifecycle from inquiry to order processing. Role & responsibilities Coordinate with clients to understand project requirements and technical specifications. Prepare quotations, estimates, and proposals based on client requirements and technical drawings Liaise with engineering, procurement, and production teams to gather pricing and delivery timelines. Track ongoing bids and follow up with clients for feedback or revisions. Maintain organized records of all quotes and related documentation. Support the sales team in administrative tasks, including preparing presentations and reports. Ensure prompt response to inquiries and maintain high levels of customer service. Preferred candidate profile Bachelors degree or diploma in Mechanical Engineering, Business Administration, or a related field. 2-4 years of experience in estimating, sales coordination, or a similar role (preferably in industrial, engineering, or construction sectors). Proficiency in MS Office; experience with ERP or CRM systems is a plus Strong analytical and numerical skills. Excellent written and verbal communication skills. Ability to handle multiple tasks with accuracy and meet tight deadlines. Interested candidates can send their updated CVs to careers@acumensafety.com .

Hi We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust.

Role & responsibilities: order processing, Order id creation, transaction management. Motivating associates through effective management, career development and implementation of reporting mechanisms One on One Relationship management Analysis of reports including process dashboards Initiate appropriate action plans Handle customer complaints and provide resolution for escalated calls Aware of, and compliant to all Company policies and procedures which include Information Security Management Systems Ensure that all company information which includes customer information are kept confidential and secured Demonstrate good business decisions, pro-active problem solving and relationship building Ability to go beyond the call of duty in times of business exigencies Continuous Improvement within the team Liaising with Operations and other support function Preferred candidate profile: Proven domain experience Communication skills. Coordination & organizing skills Presentation skills Ability to multitask & work under pressure Technical proficiency in MS office products required (Excel, Word, Power Point etc.) Analytical skills 0-1 years with industry experience, preferably from Order management, or similar industry. Hiring Parameters: Should have all the degree and marksheets in place Should have all the Government ID proofs such as PAN, Aadhar and Voter card. Should have experience certificate/Service letter/offer letter/pay slip in place. Should be comfortable with rotational night shit Should be staying within cab boundary of 25 kms. Documents to carry: 2 copies of resume Aadhar or Voter ID Interested candidates are welcome, please write HR-RAUSHAN ARA on the top of the resume for reference.

Order Management Manager(BPO Industry Only) 10+ yrs exp in Order Management On paper Team Handling Exp Upto 15Lpa Skill:Order management,Order Fulfilment Supply Chain,internal & external stakeholders Call:9953984389 mansikohliimaginator@gmail.com Required Candidate profile Leadership Team Management,Operational Oversight,Strategic Planning &,Execution, Stakeholder,Quality & Compliance: Performance Monitoring:System Proficiency,Resource &,Capacity Management

Hiring for Order Management (SAP) Skill:- Order Management,OrderFulfillment, otc, order processing,SAP mandatory Exp- 3 yrs min Graduate Australian shifts gurgaon PKG Upto-7.9 LPA NP-Imm Shristi 8800967949 shristiguptaimaginators@gmail.com Required Candidate profile Need Immediate joiner Need excellent communication skills

Job Title: E-commerce Inventory Operations Executive Location: Visakhapatnam Experience: 1 - 3 years Key Responsibilities: E-commerce Operations (Online): Manage and update product listings (images, descriptions, prices). Ensure timely order processing and coordination with delivery partners. Handle customer queries via WhatsApp, email, and social media. Coordinate with marketing for offers, banners, and digital campaigns. Track website analytics and assist in improving online sales performance. Inventory Management (Offline Store): Maintain accurate stock levels across online and offline channels. Record inward and outward inventory movements. Conduct physical stock audits and reconciliations. Ensure zero stockouts and timely reordering of fast-moving items. Coordinate with farmers/vendors for stock arrivals and quality checks. Requirements: 1-3 years of experience in e-commerce or retail operations. Proficiency in Excel/Google Sheets and basic understanding of e-commerce platforms (Shopify/WooCommerce preferred). Knowledge of inventory or POS systems (Zoho Inventory, Tally, etc. is a plus). Strong communication skills in English and local language (Telugu preferred). Organized, detail-oriented, and able to multitask. What We Offer: Opportunity to be part of a growing natural food movement. Dynamic work environment bridging tech and agriculture. Competitive salary and room to grow within the company

A strong business acumen, advocate of customer satisfaction and ability to drive logical solutions on different types of business scenarios are critical in this positions. Taking initiatives, able to organize/analyze and anticipating problems will accelerate our ability to support customers/distributors well. The position is responsible for end-to-end Order-to-Cash process to manage customers/dealers/distributors orders on a daily basis. This includes working with customers to clarify on the purchase orders, process orders timely, communicating the order confirmation and delivery status, checking for payment status and providing relevant update on inventory and leadtime. The candidate must work closely with our warehouse partner, overseas manufacturing plants, purchasing teams to ensure that orders are processed and delivered on time. A strong business acumen, advocate of customer satisfaction and ability to drive logical solutions on different types of business scenarios are critical in this positions. Taking initiatives, able to organize/analyze and anticipating problems will accelerate our ability to support customers/distributors well. Responsibilities: Primary contact for customers and distributors with regards to their regular orders status Fulfill order-to-cash transaction (e,g, customer orders from order entry, order confirmation and co-ordinate shipment), delivery generation and timely invoice to ensure customer service level and deliveries are met Knowledge of procurement from intercompany or third party suppliers. Knowledge India customs clearance and bonded warehouse. Customer Master Maintenance in SAP Review customer orders, contract terms and related documents to ensure they meet the organization s policy and procedures. Prompt and regular review on open order is critical to keep our revenue fulfillment, customer s expectation and maintain our Delivery Reliability KPI Collaborating with Purchasing, 3PL warehouse, Finance, FD, Sales, Compliance etc to ensure timely processing and fulfillment of orders Maintain effective relationships with internal and external customers through effective communication and timely resolution or feedback of issues. Resolve customer queries and escalations, process sales order returns, replacement and customer complaints with respective functional teams. Participating in continuous improvement initiatives within Customer Service and taking part in projects when relevant Knowledge of credit/debit note and Inco-term. To always act in a responsible manner to avoid risk to self or to the company and comply with the workplace safety and health and security policy. Undertake any relevant tasks as may be directed by the superior from time to time. Qualification Skills: Academic bachelor degree in any stream Minimum 5 years of work experience in customer service or order processing department Reporting skills Service and detail orientated Good communication and teamworking skills Proven software skills, e.g. Microsoft Office, SAP and any field management software Fluent in English Basic knowledge of India Tax structure Some basic knowledge about import export process. Logical, self-motivated, energetic, result oriented, skillful to handle multi-tasks, quick learner and can work under high pressure Drive customer solutions by understanding the issue and identifying the escalation path Able to work with various functions to trouble shooting issues and ability to escalate issues and seek resolutions Multi-tasking in a fast-paced team environment. *See attached*

About the Role: As a Warehouse Manager, you will be responsible for the end-to-end management of the client s warehouse operations. This role involves overseeing manpower, establishing efficient warehousing processes, coordinating with transporters, managing MHE (Material Handling Equipment), and ensuring compliance with client KPIs. You will play a critical role in delivering streamlined, high-performance operations for a key client in the tyre/automotive sector. Key Responsibilities: Deliver comprehensive warehouse services aligned with client KPIs and SLAs Ensure optimal resource allocation and effective manpower utilization to meet dispatch targets Monitor and maintain KPI data to ensure high loading turnaround time (TAT) and operational efficiency Foster strong client relationships and act as the primary point of contact for inquiries and issue resolution Coordinate with internal teams to ensure timely and accurate order processing and fulfilment Analyse account performance metrics and generate regular reports for senior management Identify operational gaps and implement corrective and preventive actions Oversee smooth day-to-day warehouse operations, ensuring minimal disruptions Manage vendor interactions and coordinate monthly billing processes Ensure consistent adherence to client-specific requirements and promptly address any deviations Qualifications Experience: Graduate, Engineering degree, or MBA in Operations Management Minimum 6 years of warehouse management experience, preferably in the tyre or automotive industry Proven ability to manage large teams (150+ workforce), including multiple supervisors Strong leadership, problem-solving, and team motivation skills Excellent communication, negotiation, and client-handling capabilities Proficiency in KPI monitoring, reporting, and performance improvement strategies

Job Summary We are seeking an experienced Inside Sales Representative (ISR) to join our team. The successful candidate will be responsible for handling customer inquiries, and managing customer relationships. Key Responsibilities Handle Customer Enquiries RFQ Floating on Suppliers Prepare and Send Quotations Order Processing and Execution Negotiate with Suppliers Customer Payment Follow-up Work with Sales Team on Projected Bookings Coordinate with Suppliers on Projected Billing Maintain Accurate Records in System. Report Generation for the sales team Requirements Minimum 4 years of experience as an Inside Sales Representative (ISR) Excellent communication, interpersonal, and negotiation skills Handling of EMS customers experience preferred What We Offer Competitive salary and benefits package Opportunity to work with a dynamic and growing organization Collaborative and supportive work environment Professional development and growth opportunities Location - Bangalore

E-COMMERCE EXECUTIVE Location: A/511, Mondeal Heights, near, Iskcon Cross Rd, Ramdev Nagar, Ahmedabad, Gujarat 380015 Experience: Minimum 1year Preference: Female Candidate Language : Hindi, English, Gujarati Roles & Responsibilities: Manage and maintain e-commerce platforms like Shopify and Indiamart , for product listings and pricing . maintain and manage all our sales touchpoints website, online marketplaces, and aggregators and oversee online sales, manage stock inventories, and optimise the overall customer experience. Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities from backend. Optimize end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up. Enhance customer experience by working closely with sales team. Analyze data and identify potential prospects , conduct outreach, and build customer relationships to drive sales. Generate reports to track e-commerce performance , identify trends and make data-driven recommendations for improvement.

Hello Candidate, Greetings from Hungry Bird IT Consulting Services Pvt. Ltd.! We're hiring a Sales Coordinator for our client . Job Title: Sales Coordinator Department: Sales Location: Secunderabad, Hyderabad Employment Type: Full-time Job Summary: We are seeking a proactive and detail-oriented Sales Coordinator to support our sales team and help drive business growth. The ideal candidate will manage administrative tasks, coordinate sales activities, maintain customer databases, and ensure the smooth flow of information between clients and internal teams. Key Responsibilities: Assist the sales team with day-to-day operations and customer follow-ups. Prepare and process sales orders, quotations, and invoices. Coordinate with logistics and inventory teams to ensure timely delivery of products/services. Maintain and update customer records, sales databases, and CRM systems. Respond to customer inquiries, resolve complaints, and provide after-sales support. Track sales targets and prepare regular reports for management. Schedule and coordinate sales meetings, events, and presentations. Monitor and manage sales documentation, contracts, and proposals. Collaborate with marketing and product teams to align on promotions and campaigns. Qualifications and Skills: Bachelors degree in Business Administration, Marketing, or related field. Proven experience in a sales support or coordination role. Strong organizational and multitasking skills. Excellent verbal and written communication skills. Proficiency in Tally, MS Office And CRM software (e.g., Salesforce, HubSpot). Customer-focused with a positive attitude and problem-solving skills. Ability to work under pressure and meet deadlines. (Interested candidates can share their CV to Shreya@hungrybird.in or call on 9701432176) Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER, 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Shreya +91 9701432176

Mission/Job Summary: Responsible for end-to-end order processing, contract validation, documentation for LC-based exports, proactive payment follow-ups (external & intercompany), account reconciliations, and timely preparation of reports to support statutory, audit, and operational needs. Responsibilities: Review all contracts and verify order acceptances before booking in SAP system. Prepare Proforma Invoices and Submit it to customer. Check Letters of Credit (LCs) and coordinate vetting with Treasury. Submit LC documents to Treasury for further submission it to customer's bank. Pre-Shipping & Post shipping documents (INVOICE, PACKING LIST, COO & DRAFT BL) preparation (Customs document) To follow up with plan for production and dispatch Follow up for external and intercompany payments to control DSO and overdues. Reconcile customer accounts and post payments in SAP. Payment netting off in SAP system Submit monthly credit notes, write-offs, and provisions. Prepare monthly sales forecasts, collection plans, and order status updates. Maintain records for audit, ISO, and export benefit claims (RODTEP & Drawback). Profile/Competencies: Education, background, level of experience • Graduate from any stream with 2-5 years of experience • Proficiency in SAP, MS Excel, and familiarity with LC documentation. • Strong coordination, follow-up, and analytical skills. • Knowledge of export compliance and statutory reporting will be an advantage.

We are seeking a detail-oriented and proactive Order Management Specialist to join our team. This role will be responsible for processing customer orders, coordinating with internal departments, and ensuring timely delivery to meet customer expectations. The ideal candidate has excellent communication and organizational skills, and thrives in a fast-paced environment. Key Responsibilities Manage and process incoming customer orders in ERP/CRM systems Verify order accuracy, pricing, and product availability Coordinate with warehouse, logistics, and sales teams to ensure timely order fulfillment Monitor order status and proactively resolve any issues or delays Communicate order confirmations, shipping details, and backorder updates to customers Maintain accurate records and documentation Identify and implement process improvements to optimize order workflow Qualifications Any Graduate Can apply with Order Management Experience 3+ years of experience in order management, customer service, or supply chain in International Process Proficiency in ERP systems SAP, Oracle (Mandatory) Strong attention to detail and problem-solving skills Excellent communication and interpersonal abilities Ability to prioritize and manage multiple tasks under tight deadlines

1 About Zydus Wellness Zydus Wellness, an FMCG leader, develops, manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero-calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents. Get to know our organization – Click on the below links 1. Company Website 2. Zydus Corporate Park https://www.zyduswellness.com/ https://www.youtube.com/watch?v=GNW6DsoCJL0 2 Area Sales Executive - GT Functional Reporting: Area Sales Manager - GT Administrative Reporting: Area Sales Manager - GT Location: ASE HQs Role Purpose: The achievement of distribution, display & sales objectives (Primary & Redistribution) through effective management of Super Stockiest & RDS and their field force within the values and parameters set by the company. Key Accountabilities/ Responsibilities: 1. Financial: Responsible for primary Sales & redistribution. Understand and ensure profitable / sustained growth of business and strong orientation to commercial terms, profitability calculations etc. Continuously gather data on competitor pricing, sales, customers etc. and analyze sales data and past trends. 2. Customer:. Strengthening the distribution network & infrastructure of Super Stockiest & RDS to increase the width and depth of availability of all Zydus products including new sales channels. Responsible for ensuring stocks levels as per company guidelines at Super Stockiest & RDS points. Distribution build-up including new sales channels. 3. Process: Implementing & monitoring market inputs Manage the Distribution of Zydus Wellness products supported by a team of Super Stockiest & RDS and their field force who cater to the customers in these markets. Execution and monitoring of display & merchandising. Demonstrate company values , ethics & pride through exemplary behavior. 4. People: Effective management of Super Stockiest & RDS and their field force for motivation, training & development & productivity enhancement 3 Key Deliverables: Sales Targets Achievement: Meeting or exceeding sales goals set for the segment, often measured in revenue, volume of orders, or number of new accounts. Business Partners Acquisition and Retention: Identifying and acquiring new business partners while maintaining and strengthening relationships with existing business partners in the industry. Market Penetration and Expansion: Expanding the company’s presence in the sector by targeting new geographic areas, market segments, or product lines. Customer Relationship Management: Building and nurturing strong relationships with key decision-makers and influencers in the sector to drive repeat business and customer loyalty. Product Knowledge and Promotion: Demonstrating a deep understanding of the company’s products and services, and effectively promoting these to meet the specific needs of the market. Order Management and Coordination: Ensuring accurate order processing, timely delivery, and coordination with the logistics and supply chain teams to meet customer expectations. Key Interactions: Zonal Sales Manager Area Sales Manager Branch Commercial Team Branch Logistics Team Business Process Associate Channel Business Partner (Super Stockiest & RDS) Key Dimensions: Manages his/her territory through a team of RDS, Super Stockiest and Salesman. Educational Qualifications: Graduate / MBA Preferred 4 Experience (Type & Nature): 3 years of frontline work experience in retail sales Exposure/ experience of DMS - Minimum 2 Years in Active environment, Not “Roll Out/Test Phase”. SFA - Minimum 2 Years in Active environment, Not “Roll Out/Test Phase”. Experience in FMCG if from outside of Zydus Functional Competencies Good Knowledge and understanding of General Trade Sales Sound Knowledge of Rural Sales Fundamentals Having hands on experience in Sales Force Automation (SFA) Super Stockiest & RDS Management including ROI Behavioral Competencies: Result Oriented Analytical Ability Takes Initiative Negotiation & Problem Solving Good written & Oral Communication Achievement Orientation Leading others High Involvement Coaching Others The above list is not exhaustive and could evolve with changing needs and priorities of the company

Role & responsibilities • Track Outstanding Payments • Vendor registration • Vendor Invoice submission • Order Process • Dispatch • Customer Invoice • Stock Maintenance • Managing cost-effective operations. • Project Expenses review • MIS Reporting like Sales Report, Outstanding Report, Order Report, Project cost etc.

Job Description and Responsibilities: This role requires attention to detail in the following areas: 1. Execute order processing and execution, including order submission, order triaging, order tracking. 2. Collaborate with Cloud Fulfillment planners for hand-off of order planning and execution, share details of blockers, triage and unblock issues. 3. Follow-up where orders are infeasible or declined to understand the reasons and suggest alternatives. 4. Follow-up with bugs and emails requesting updates on orders. 5. Prepare for order approvals by ensuring data completeness and the templates updated. 6. Execute mdb transfers for machines in free state in cloud-nhl-clusters to the requested mdb group for testing, validation, or production. 7. Handle ad-hoc tasks, where applicable, for operational throughput and towards the overall program service offerings.

Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Job Title: Services Order Management & Billing Analyst Location: Bangalore Responsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include service sales and service teams. Single point of contact for customer regarding service agreement and maintenance billing. Responsible for the following major activities: Coordination of order processing and billing activities for Order Management contracts Supervision and daily task management of Customer Advocate Team that oversees the following areas: Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing Maintaining of equipment database and processing, updating movements, additions and cancellations Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Education: Bachelor s degree in finance, Accounting, Business Administration, or a related field. Experience: Minimum of 3 years of experience in Order Management and Billing, preferably within a global or multinational company. Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language : Japanese (Mandatory), English Preferred Qualifications Outsourced exposure or experience preferred Global/Multi-Country experience strongly preferred Analytical skills

We are looking for a dynamic and self-driven Manager - Global Customer Care who will play a pivotal role in ensuring seamless order management and delivering exceptional customer service across our global operations. This individual will be responsible for managing service delivery, driving continuous improvement initiatives, overseeing SLAs and governance, and managing transitions. You will engage with senior stakeholders, guiding the team to ensure efficient and accurate processing of orders and invoicing while optimizing processes to meet business objectives. Reports to: Senior Manager - Global Customer Care Key Responsibilities: Order Management and Processing - Direct and co-ordinate day-to-day activity of Order Management Team and ensure achievement of agreed daily/weekly/Monthly SLA s Ensure all sales orders received are processed, utilizing the appropriate exception and communication processes when any issue preventing our ability to match customer demands is identified with a focus on execution turnaround time and quality. Proactively contribute to the order management accuracy and turnaround targets to ensure objected are met and exceeded when possible Drive efficiency in managing order corrections, invoice accuracy, and adherence to all internal and customer-specific guidelines. Manage the timely resolution of customer disputes and Open Order issues related to surgery orders. Service Delivery and SLA Management - Ensure that all order processing activities meet agreed-upon service level agreements (SLAs) for accuracy, speed, and customer satisfaction. Monitor and report on performance metrics related to order accuracy, invoicing, and dispute management, ensuring the highest standards of service delivery are met. Lead regular reviews and governance of service delivery, ensuring adherence to best practices, continuous improvement, and timely issue resolution. Team Management and Development - Lead, mentor, and develop a high-performing team of Advisors and Senior Advisors, ensuring they are equipped to meet performance targets and customer expectations. Support your team in overcoming challenges by providing guidance on complex order-related issues. Manage team performance through regular check-ins, feedback, and coaching, ensuring alignment with business goals and fostering a culture of continuous improvement. Transition Management - Manage the transition of new Channel, markets, territories, or process changes smoothly and efficiently, ensuring minimal disruption to operations. Collaborate with cross-functional teams to identify and implement process improvements during transitions to enhance efficiency and customer experience. Stakeholder Engagement and Collaborations - Build and maintain strong relationships with internal and external stakeholders, including senior management, customers, and vendors. Communicate and manage stakeholders as per agreed schedule & expectation Ensure alignment with stakeholders across the organization by providing regular updates on order processing, invoicing, and customer service issues. Continuous Improvement: Support the day-to-day management and growing customer adoption of EDI, Esker or other solutions to achieve the "perfect touchless order Lead initiatives aimed at enhancing customer satisfaction, operational efficiency, and team performance. Utilize tools like SAP, Salesforce, Esker and other relevant tool and applications to track performance, analyse trends, and drive data-driven decision-making. Reporting & Analytics: Prepare and present regular reports on team performance, order status, dispute resolution, and customer satisfaction. Provide insights and recommendations for process improvements based on key performance indicators (KPIs) and data analysis.

Job Title: Operations Executive Location: Mumbai (Vidya Vihar West) Job Type: Full-Time Job Summary: Day to Day Operations / Reporting We are seeking a detail-oriented and proactive Operations Executive to join our team. The ideal candidate will provide essential support in operations, B2B sales, email correspondence, sales invoicing, and daily sales reporting. This role requires effective communication skills, strong organizational abilities, and a commitment to maintaining accurate records. Key Responsibilities: 1. Operations Support: Assist in the smooth execution of daily operational tasks to ensure efficiency and effectiveness. 2. B2B Sales Assistance: Support the sales team in managing business-to-business client relationships, including handling inquiries and processing orders. 3. Email Correspondence: Manage and respond to email communications promptly and professionally, addressing client and internal queries. 4. Sales Invoicing: Prepare, issue, and manage sales invoices accurately, ensuring all transactions are documented and processed in a timely manner. 5. Daily Sales Reporting: Compile and analyse daily sales data to generate reports that aid in decision-making and strategy development. Preferred Skills: 1. Experience in B2B sales operations. 2. Knowledge of sales invoicing procedures and financial documentation. 3. Analytical skills to interpret sales data and generate insightful reports.

Roles & Responsibilities: Product Management: Listing, optimizing, and managing product inventory on e-commerce platforms (Amazon, Flipkart, etc.). Order Processing & Fulfillment: Ensuring smooth order processing, dispatch, and handling returns/refunds. Sales & Marketing: Running promotional campaigns, managing PPC ads, and optimizing pricing strategies. Customer Service: Handling queries, complaints, and ensuring positive customer reviews. Data Analysis & Reporting: Tracking sales performance, analyzing market trends, and optimizing listings. Marketplace & Website Management: Ensuring compliance with platform policies and coordinating with account managers. Desired Candidates Strong analytical and problem-solving skills. Ability to multitask and manage time effectively. Good communication and interpersonal skills. Self-motivated and results-driven approach Technical Skills If Require : Experience with e-commerce platforms (Amazon Seller Central, Flipkart Seller Hub, etc.). Knowledge of SEO, keyword research, and listing optimization. Familiarity with online advertising (Amazon Ads, Google Ads, Facebook Ads). Proficiency in Excel, Google Sheets, and data analysis tools. Basic understanding of inventory and order management systems. Gender Preference - Male.

Experience in client servicing, sales coordination, or customer success in the building materials or construction industry. Familiarity with construction processes, material types, and project workflows.

Order fulfillment right from the order to till delivery. Responsibilities: Order Processing: Receive and process sales orders accurately and efficiently. Verify order details, including product specifications, quantities, and delivery information. Enter order information into the company's order management system. Order Tracking and Management: Monitor order status and track shipments throughout the fulfillment process. Provide regular updates to customers regarding order status and delivery schedules. Proactively address any potential delays or issues that may arise. Inventory Management Coordination: Coordinate with the inventory/warehouse team to ensure product availability. Communicate stock levels and product availability to the sales team. Ensure that product is allocated correctly to each order. Logistics Coordination: Coordinate with logistics providers to arrange timely and cost-effective delivery of orders. Prepare shipping documents and ensure accurate labeling. Monitor delivery schedules and resolve any delivery-related issues.