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0.0 - 5.0 years

2 - 3 Lacs

Bhiwandi, Thane

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Responsible for end to end Order processing Capture all orders from Facebook, Instagram and other Ecommerce website. Ensure all the orders are dispatched as per timeline. Check and update listing as per requirement. Excellent communication (Written and Verbal) Should be good in MS Office (Specifically in Advance excel) Should possess good analytical skills Should be good in people management Good in decision making Ability to work under pressure.

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2.0 - 4.0 years

2 - 4 Lacs

Surat, Vesu

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We are astylish and sustainable online clothing brand specializing in high-quality linen garments. We are dedicated to delivering timeless, comfortable, and eco-friendly fashion. As we expand, we are looking for a Customer Care Representative to join our team and provide exceptional support to our valued customers. This role is ideal for a woman who is passionate about customer service and sustainability and enjoys working in a fast-paced, remote environment. The selected candidate will handle customer queries, resolve issues efficiently, and ensure a seamless shopping experience across multiple communication channels, including email, live chat, and social media. Key Responsibilities: Respond promptly and professionally to customer inquiries via email, live chat, and social media. Assist customers with product details, sizing recommendations, and order-related concerns. Process and manage returns, exchanges, and refunds as per company policies. Handle customer complaints with patience, empathy, and problem-solving skills to enhance customer satisfaction. Stay updated on product offerings, company policies, and sustainability practices to provide accurate information. Troubleshoot and resolve issues related to website navigation, product availability, shipping, and order processing. Monitor and follow up on open customer cases to ensure timely resolutions. Work closely with logistics and marketing teams to enhance customer experiences. Track customer feedback, report recurring issues, and suggest areas for improvement. Assist in creating FAQs, help guides, and other customer support resources. Required Qualifications: Previous experience in customer service or support role (preferably in e-commerce or fashion). Excellent English-speaking and written communication skills with the ability to communicate clearly, professionally, and empathetically. Strong problem-solving skills with a customer-first approach. Ability to work independently in a remote environment and manage tasks efficiently. Tech-savvy with experience in customer service tools like Zendesk, Freshdesk, or similar platforms. Knowledge of linen fabric, fashion trends, or sustainability practices is a plus. Comfortable working in a fast-paced and evolving business environment. Preferred Skills: Experience working in a remote customer service role. Multilingual skills (a plus, but not required). Familiarity with social media-based customer service (Instagram, Facebook, etc.). What We Offer: Benefits: Paid time off, bonuses. Work Schedule: 10 AM 6 PM, Day shift (Monday to Saturday). Employee discounts & professional growth opportunities. An inclusive, empowering, and supportive work environment.

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5.0 - 8.0 years

5 - 8 Lacs

Kolkata

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Role & responsibilities Provide shipment planning, dispatch updates, and shipping document status to customers within 36 working hours. Inform customers proactively about changes in planning, dispatch schedule, and material availability from the plant. Ensure continuous communication with customers throughout production, quality, dispatch, and after-sales processes. Deliver error-free shipping documents on time to facilitate smooth and hassle-free cargo release at the destination. Adapt documentation timelines based on country-specific sailing times to ensure timely release. Input customer orders accurately and promptly into the SAP system to enable efficient production planning and dispatch. Serve as the point of contact for all internal and external stakeholders, including CHAs, shipping lines, agents, distributors, PPC, and logistics teams. Collaborate with customers on joint development initiatives and ensure effective execution of agreed plans. Implement and monitor back-office systems to build a robust support framework for order management and communication.

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4.0 - 7.0 years

3 - 6 Lacs

Nagpur, Hyderabad

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Job Description: Field Sales Executive (Hosiery Experience) We have an immediate requirement for a Field Sales Executive with experience in hosiery sales for Nagpur. Role Details: Experience: 1+ years (preferably in hosiery sales) Location: Nagpur Job Type: Full-time, Field Sales Responsibilities: Conduct client visits to promote and sell hosiery products. Develop and maintain strong relationships with retailers and distributors. Identify new sales opportunities and achieve sales targets. Keep track of market trends and provide feedback to the management. Ensure timely follow-up with clients and manage order processing. Requirements: 1+ years of experience in field sales, specifically in hosiery or related industries. Strong communication and negotiation skills. Ability to work independently and travel within the region. Proven track record in achieving sales targets. Application Details: Interested candidates, please share your resume with the following details: Current CTC Expected CTC Current Location (Nagpur) Contact Details: 9032956160

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8.0 - 13.0 years

5 - 9 Lacs

Chennai

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Must have 2-3 E2E implementation experience and must able to do E2E implementation by own Prepare planning documents Establish credibility at all levels within the clients, Provide Leadership and work guidance to associates Drive Functional and technical discussions with client project team during discovery/design sessions Provide inputs for pre-sales initiatives as subject matter expert Lead SAP teams in creating Functional Requirement Specification /High Level Solution Design/Detail Design Solution documents Use technical skills in internal SAP team as well as external software products necessary to meet customer requirements Responsible for project success and should be able to handle more than one project as an architect Implementation of production & quality modules PP- (Describe, REM & process order) Matched First Name Last Name Date of Birth Pass Port No and Expiry Date Alternate Contact Number Total Experience Relevant Experience Current CTC Expected CTC Current Location Preferred Location Current Organization Payroll Company Notice period Holding any offer

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6.0 - 11.0 years

5 - 9 Lacs

Hyderabad

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SAP SD Consultant 1. Strong functional Configuration skills in SAP SD (including order processing, shipping, and billing) POS integration and SAP FICO AR, AP, GL reporting, month end closing. 2. Design, configuration, and testing of SD, EWM, MM, processes in health care and shared services industry especially 3. Implementation of SAP SD technologies on projects in the EMEA region 4. Representing complex business processes in SAP SD

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5.0 - 7.0 years

20 - 24 Lacs

Hyderabad, Telangana, India

On-site

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Description We are seeking an experienced JDE Sales and Distribution professional to join our team in India. The ideal candidate will have a strong background in sales and distribution processes, particularly within the JDE software environment, and will be responsible for optimizing our operations to enhance efficiency and drive sales. Responsibilities Manage and oversee the sales and distribution processes using JDE software. Collaborate with cross-functional teams to ensure smooth operation of the supply chain. Analyze sales data and prepare reports to identify trends and opportunities. Provide training and support to team members on JDE functionalities related to sales and distribution. Work with the IT team to troubleshoot and resolve JDE-related issues. Develop and implement strategies to improve sales and distribution efficiency. Skills and Qualifications 5-7 years of experience in sales and distribution management, preferably with JDE software. Strong knowledge of JDE Sales and Distribution modules. Proficient in data analysis and reporting tools. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Familiarity with supply chain management concepts and practices. Strong problem-solving skills and attention to detail.

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1.0 - 3.0 years

1 - 3 Lacs

Noida

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-Responsible for managing product listings, inventory updates, order processing across e-commerce platforms -Coordinates with marketing& logistics teams to ensure timely & smooth delivery -Monitors online sales & assists in optimizing listings Required Candidate profile Must have 1-2 years of exp. in Ecommerce and Product listing (single/Bulk both) Exp. on Order Processing is a MUST Good Communication skills & can solve customer issues ASAP joiner Exp. on omnichannel

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0.0 - 5.0 years

1 - 2 Lacs

Mumbai, Thane, Navi Mumbai

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Manage entire backend operations for assigned customers right from receiving order upto receiving payment from customer. CRM tasks such as order making, information sharing, data storing, payment follow up, etc. Required Candidate profile The ideal candidate has experience in backend operations, proficiency in MS Excel and Tally ERP, strong communication skills, multitasking ability, and knowledge of sales and inventory processes.

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3.0 - 5.0 years

2 - 3 Lacs

Vadodara

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Sone India is seeking a detail-oriented and proactive Back Office Executive with 4 to 5 years of relevant experience to support our sales team, manage customer relationships, handle order processing, and assist with key administrative tasks. The ideal candidate will have hands-on experience in customer relationship management, proficiency in ERP systems, and expertise in invoicing and payment follow-ups. Key Responsibilities: 1. Customer Relationship Management Serve as the primary point of contact for customers, addressing inquiries and maintaining strong relationships. Provide regular updates to customers regarding their orders and inquiries. 2. Sales Team Support Assist the sales team with administrative tasks, such as preparing sales documents and tracking leads. Ensure seamless communication and coordination between the sales team and customers. Provide data and insights to the sales team to support their strategies and decision-making. 3. Order Processing Receive and review Purchase Orders (POs) from customers. Prepare and send Proforma Invoices (PIs) for customer approval. Enter orders and data accurately into the ERP system. 4. Invoicing and Payments Generate and issue final invoices to customers. Track and follow up on outstanding payments to ensure timely collection. 5. Coordination and Documentation Coordinate with internal teams (e.g., production, logistics, and sales) to ensure order fulfillment. Maintain accurate records of customer communications, orders, and payment statuses in the ERP system. 6. Reporting and Analysis Prepare and present periodic reports on order processing, invoicing, and payment collection to the Sales Department Head. Support the sales team with sales data, performance tracking, and other key metrics. Qualifications and Skills: Education: Bachelor's degree in Business Administration, Commerce, or a related field. Experience: 4 to 5 years of relevant experience in customer relationship management, order processing, and sales support. Technical Skills: Proficiency in ERP systems (specific ERP experience preferred). Strong command of MS Office Suite (Excel, Word, Outlook). Familiarity with Proforma Invoices and standard invoicing practices. Soft Skills: Excellent communication and interpersonal skills. Strong attention to detail and organizational abilities. Ability to multitask and work efficiently under pressure.

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8.0 - 11.0 years

0 - 1 Lacs

Hyderabad

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Key Responsibilities: Team Management: Lead and supervise the sales accounts/commercial team to ensure smooth day-to-day operations. Monitor team performance and ensure timely and accurate execution of sales orders, invoicing, and dispatch coordination. Order Processing & Billing: Oversee order booking and processing in SAP SD. Coordinate with sales, production, and logistics to ensure order fulfilment and delivery timelines. Commercial Operations: Manage pricing, credit control, and customer master data updates in SAP. Ensure timely generation of invoices, debit/credit notes, and other sales documentation. Data Analysis & Reporting: Use Excel and SAP reports to monitor sales performance, customer behaviour, order-to-cash cycle, and pending deliveries. Prepare regular MIS reports, dashboards, and business insights for the sales leadership team. Customer Account Management: Handle key customer accounts directly and ensure high levels of customer satisfaction. Resolve escalated issues related to pricing, payments, delivery, and account reconciliation. Compliance and Documentation: Ensure adherence to company policies, commercial terms, and GST & statutory requirements. Maintain proper documentation for internal audits and compliance purposes. Key Skills & Requirements: Graduate/Postgraduate in Commerce, Business Administration, or related field. Minimum 10+ years of experience in Sales Accounts. Mandatory knowledge of SAP SD module (Sales and Distribution). Advanced proficiency in MS Excel Strong analytical and problem-solving skills. Team management experience is essential. Ability to work in cross-functional environments and meet tight deadlines. Good communication and interpersonal skills.

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5.0 - 7.0 years

5 - 7 Lacs

Pune, Maharashtra, India

On-site

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Introduction: At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as a Territory Sales ManagerRetail. In this role, you will be responsible for overseeing and driving sales activities within a particular geographical region. If you have a passion for sales, exceptional leadership skills, and a proven track record in achieving targets, then this opportunity could be perfect for you. Job Purpose: This role exists to achieve pre-set sales and revenue targets and goals in coordination with dealers and to develop product and brand image amongst retail customers in the assigned area. Roles Responsibilities: Business Development and Sales Provide inputs to ASM to support the development of strategic initiatives to achieve business targets from the territory key accounts Understand and effectively communicate Kohler's value proposition to dealers, influencers, and end customers Maintain awareness of market trends including customer preferences, competitive action, new product introductions Business Planning Support the formulation of annual business plans by providing territory-related inputs Cascade the sales forecast and budget by weekly dealer-wise targets Report and review dealer-wise target achievements weekly/monthly Market Expansion Identify catchment areas for potential Kohler outlets Assess and finalize dealer prospects Execute ACT approval, design execution, branding, and store opening Coordinate showroom launch activities Relationship Management Conduct weekly meetings with dealers, architects, interior designers, and plumbers Communicate new product launches Provide inputs for trade schemes and monitor performance Ensure high-quality servicing and complaint resolution Efficient and Effective Dealer Operations Weekly showroom visits to ensure design/display standards Conduct weekly stock audits and ensure movement of slow-moving SKUs Train showroom staff on product features Escalate dealer issues for risk mitigation Market Penetration Identify potential customers through influencers and share with ASMs Follow up on all dealer-generated leads Map Kohler products to customer requirements Execute promotional activities in time and with quality Order Generation and Processing Submit quotations with technical and commercial details Support negotiations and coordinate between customers, dealers, and finance Accompany customers to sample checks Forecast PO to SCM and coordinate deliveries Handle order delays and initiate material reversals in case of issues Skills and Knowledge: 57 years of sales management experience Strong communication, interpersonal, and presentation skills Self-driven, mature, and results-oriented Willingness to travel across assigned region MBA in Sales/Marketing preferred or graduate with relevant experience

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2.0 - 5.0 years

2 - 4 Lacs

Pune

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Profile- OTC Exp- Min 2 yrs Package- upto 5LPA Shifts- Rotational Anushika 9511159022 anushika.imaginators@gmail.com

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3.0 - 4.0 years

3 - 4 Lacs

Sanand, Ahmedabad

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We are seeking a detail-oriented and proactive Senior Executive to oversee warehouse operations with a strong focus on ERP/SAP systems, MIS, Excel, PowerPoint, data management, reporting, customer coordination, communication, and floor team

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2.0 - 6.0 years

1 - 6 Lacs

Mumbai

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This is for our client Job Location- Mumbai CTC-Depends upon current ctc and work experience . Immediate joiner only (till 15 Days) Deal Desk Specialist Revenue Operations As a Deal Desk Specialist on the Revenue Operations team, you will play a critical role in supporting the overall business by overseeing deal cycles and offering guidance on contractual and commercial matters to mitigate risk and ensure compliance with business standards. You will support scenario modeling and contract execution activities, and handle day-to-day pricing and business requests from the sales organization. This position is ideal for a detail-oriented professional with strong interpersonal skills, eager to gain a deep understanding of the business and contribute to high-visibility accounts and deals. Responsibilities 1. Deal Structuring and Pricing Support Assist sales teams in structuring deals, ensuring alignment with company policies and profitability goals Provide guidance on pricing strategies, discounting, and contract terms Review and approve commercial proposals, ensuring alignment with internal policies and controls Review and approve non-standard deal terms and pricing exceptions 2. Cross-Functional Collaboration Coordinate with Finance, Legal, Sales, and Operations to streamline deal processes and ensure compliance with internal policies and controls Facilitate communication between departments to expedite deal approvals. 3. Process Improvement and Documentation Develop and maintain documentation for deal processes and policies Implement system enhancements (e.g., CPQ, Salesforce) to enhance efficiency Identify areas for process improvement and drive initiatives to optimize deal closing activities 4. Data Analysis and Reporting Analyze deal metrics to assess performance and identify trends Provide insights to support strategic decision-making Monitor key performance indicators (KPIs) such as deal velocity and win rates 5. Training and Support Educate sales teams on deal desk processes and best practices Offer support during deal negotiations and approvals, particularly during end of quarter Act as a resource for questions related to deal structuring and compliance These responsibilities ensure that the Deal Desk function effectively supports the sales organization, enhances operational efficiency, and contributes to the company's revenue growth. Requirements 3+ years of experience in a Deal Desk, Revenue Operations, Sales Operations, or related function, preferably in a SaaS or technology-driven environment Bachelors degree in Business Administration, Finance, Economics, or a related field (or equivalent practical experience) Proven ability to analyze complex commercial terms and structure deals that balance customer needs with internal policies and business goals Strong understanding of contract management, pricing models, and revenue recognition principles Familiarity with CRM and CPQ systems, especially Salesforce and Linksquares Excellent analytical and problem-solving skills with a data-driven mindset High level of business acumen, with the ability to support strategic deal-making and assess risk Exceptional attention to detail and organizational skills; able to manage multiple priorities under tight deadlines Strong verbal and written communication skills; comfortable interacting with cross-functional stakeholders including Legal, Finance, and Sales leadership Comfortable working in a fast-paced, ambiguous, and evolving environment, with a proactive and solution-oriented approach

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5.0 - 7.0 years

5 - 7 Lacs

Nashik, Maharashtra, India

On-site

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Title: Territory Sales Manager Generalist Introduction: At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as a Territory Sales ManagerGeneralist. In this role, you will be responsible for overseeing and driving sales activities within a particular geographical region. If you have a passion for sales, exceptional leadership skills, and a proven track record in achieving targets, then this opportunity could be perfect for you. Job Purpose: This role exists to achieve pre-set sales and revenue targets and goals in coordination with dealers and to develop product and brand image amongst retail and project customers in the assigned area. Roles & Responsibilities: Business Development and Sales Provide inputs to ASM to support strategic initiatives for achieving business targets from territory key accounts Communicate Kohler's value proposition to dealers, influencers, and end customers Stay updated on market trends, customer preferences, and competitor actions Business Planning Support annual business planning by contributing territory-specific insights Cascade weekly dealer-wise sales targets and budgets Report and review dealer-wise achievements weekly and monthly Market Expansion Identify and develop potential catchment areas for Kohler outlets Screen and finalize dealer prospects Oversee ACT approval, store layout, branding, and showroom openings Coordinate launch events and promotional visits Relationship Management Conduct regular meetings with dealers, architects, interior designers, and plumbers Communicate new product launches and gather inputs for trade schemes Ensure timely delivery and resolution of complaints to enhance customer satisfaction Efficient and Effective Dealer Operations Inspect dealer showrooms weekly for branding, product display, and design standards Perform weekly stock audits and ensure liquidation of slow-moving SKUs Train showroom staff on product knowledge and features Escalate dealer concerns and coordinate resolution strategies Market Penetration Identify potential customers via influencers and ensure follow-ups Support lead conversion through dealer collaboration Execute timely and quality promotional campaigns Align execution of area plans with overall business goals Order Generation and Processing Submit technical and commercial quotations Support negotiations and PO conversion Accompany customers for sample evaluations Coordinate with SCM for stock availability and delivery Handle shipment delays and initiate returns if needed Skills and Knowledge: 57 years of sales management experience Strong communication, interpersonal, and presentation skills Self-driven, mature, and results-oriented Willingness to travel across the assigned region MBA in Sales/Marketing preferred or graduate with relevant experience

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5.0 - 7.0 years

5 - 7 Lacs

Bengaluru, Karnataka, India

On-site

Foundit logo

Introduction: At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as a Territory Sales ManagerRetail. In this role, you will be responsible for overseeing and driving sales activities within a particular geographical region. If you have a passion for sales, exceptional leadership skills, and a proven track record in achieving targets, then this opportunity could be perfect for you. Job Purpose: This role exists to achieve pre-set sales and revenue targets and goals in coordination with dealers and to develop product and brand image amongst retail customers in the assigned area. Roles Responsibilities: Business Development and Sales Provide inputs to ASM to support the development of strategic initiatives to achieve business targets from the territory key accounts Understand and effectively communicate Kohler's value proposition to dealers, influencers, and end customers Maintain awareness of market trends including customer preferences, competitive action, new product introductions Business Planning Support the formulation of annual business plans by providing territory-related inputs Cascade the sales forecast and budget by weekly dealer-wise targets Report and review dealer-wise target achievements weekly/monthly Market Expansion Identify catchment areas for potential Kohler outlets Assess and finalize dealer prospects Execute ACT approval, design execution, branding, and store opening Coordinate showroom launch activities Relationship Management Conduct weekly meetings with dealers, architects, interior designers, and plumbers Communicate new product launches Provide inputs for trade schemes and monitor performance Ensure high-quality servicing and complaint resolution Efficient and Effective Dealer Operations Weekly showroom visits to ensure design/display standards Conduct weekly stock audits and ensure movement of slow-moving SKUs Train showroom staff on product features Escalate dealer issues for risk mitigation Market Penetration Identify potential customers through influencers and share with ASMs Follow up on all dealer-generated leads Map Kohler products to customer requirements Execute promotional activities in time and with quality Order Generation and Processing Submit quotations with technical and commercial details Support negotiations and coordinate between customers, dealers, and finance Accompany customers to sample checks Forecast PO to SCM and coordinate deliveries Handle order delays and initiate material reversals in case of issues Skills and Knowledge: 57 years of sales management experience Strong communication, interpersonal, and presentation skills Self-driven, mature, and results-oriented Willingness to travel across assigned region MBA in Sales/Marketing preferred or graduate with relevant experience

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8.0 - 10.0 years

8 - 10 Lacs

Bengaluru, Karnataka, India

On-site

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Title: Job Description - Area Sales Manager at Kohler Co. Introduction: At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as an Area Sales Manager. In this role, you will be responsible for overseeing and driving sales activities within a particular geographical region. If you have a passion for sales, exceptional leadership skills, and a proven track record in achieving targets, then this opportunity could be perfect for you. Job Purpose: This role exists to achieve pre-set sales and revenue targets and goals in coordination with dealers and to develop product and brand image amongst retail customers in the assigned area. Roles Responsibilities: Business Development and Sales Plan and oversee the execution of the zonal sales efforts, contributing to organizational revenue and growth targets. Identify and provide inputs to zonal sales manager on potential growth areas in the area. Formulate development of roadmap and strategic initiatives for the assigned area. Maintain awareness of market trends including customer preferences, competitive action, new product introductions, etc. in their areas. Business Planning Support formulation of sales and business plans for the zone aligned to the overall regional sales plans. Support the formulation of annual business plans for the zone by providing area related inputs. Ensure alignment of strategic focus with area KAM team. Develop area level sales forecast and budgets and cascade the same by dealers. Communicate the targets to dealers. Monitor and track achievement of targets and budgets on a monthly basis. Review achievement of dealer wise target on a monthly and quarterly basis. Market Expansion Strengthen the dealer network by developing new dealer in line with Kohler's store expansion strategies. Identify new catchment areas that hold the potential for a Kohler outlet. Identify and shortlist dealer prospects, screen these prospects and finalize dealers. Responsible for the process of ACT approval, layout and design execution, branding activities and finally store opening. Arrange and lead activities for showroom opening - show & tell events, plumber visits, joint calls to specifiers etc. Relationship Management Drive excellent relationship management with dealers and influencers and ensure timely delivery and redressal of complaints. Plan how to establish and maintain relationships with major dealers and influencers. Monthly meetings with dealers and architects in the assigned area to understand their needs with a view of future sales growth. Conduct weekly meets with architects, interior designers and plumbers. Communicate and present to the architects and dealers any new product launches. Provide inputs to develop trade schemes that enable dealers to achieve their targets, execute these schemes, and monitor dealer performance during the scheme period. Drive high-quality servicing of customer relationships across the area in terms of needs recognition, timely delivery and complaint redressal. Efficient and Effective Dealer Operations Monitor, guide and support dealers in order to help them achieve their targets. In weekly visits to the dealer showrooms, inspect adherence to display and design standards; display of new products; branding requirements etc. Audit the stock with every dealer at the beginning of the week and take necessary actions to maintain a minimum amount of stock and liquidate discontinued or slow moving SKUs. Identify the training needs of showroom staff and conduct the same in order to ensure that they are adequately informed about Kohler products and their features. Escalate any issue or risk that the dealer may be facing and work with the sales team to develop strategies to mitigate the same. Market Penetration Generate new leads and interact directly with end customers to help build secondary sales. Through influencers - architects, interior designers, identify potential customers and along with TSMs ensure that these leads are followed up by the zonal sales team. Follow up actions on major leads generated by the dealers. Understand requirements of major customers and map Kohler products. Timely execution of promotional activities in the area. Provide inputs to the HO team to ensure formation of robust intervention plans. Ensure quality execution of the plans/activities, through the area team. Order Generation and Processing Accountable for quotation submission and order fulfilment to achieve the sales revenue targets for the area. Understand customer requirements and lead the process of quotation submissions to major customers. Support the negotiations with major customers and liaison with customers, dealers and internal finance teams in order to ensure final conversions. Accompany influencers or end customers in sample checks at dealer showrooms. Track the order processing from PO generation to final delivery so as to ensure on time implementation of customer orders. Escalate any issues related to order delays and coordinate with internal SCM and warehouse team to avoid the same. Team Management People Development Ensure the development, guidance and motivation of subordinates so as to ensure superior performance and employee satisfaction thereby achieving zonal objectives. Identify training needs for TSMs and ensure the execution of the required training programs in a timely manner. Provide inputs into performance assessments and ensure that feedback is given to subordinates with a view of improving performance. Skills and Knowledge: 8-10 years sales management experience within the sanitaryware or building materials trade required. Knowledge of sanitaryware distribution approach in India and experience in selling products into this distribution network highly preferred. Must possess strong communication, interpersonal and presentation skills. Mature, self-driven and result oriented. Must be willing to travel regularly throughout the assigned region. MBA - Sales / Marketing qualification preferred or graduate with at least 8-10 years of experience.

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2.0 - 6.0 years

0 - 3 Lacs

Bengaluru

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Responsibilities Order Management (Improving the Customer experience) Supervises and manages the customer service department and serves as liaison between the customer, PL, Logistic and WH to fulfil orders and ensure customer satisfaction with products and service. Responsible for constantly providing high levels of service to customers Ensuring FTS, priority list and tailing orders are checked and attended every day Supervising the Order management for the Key customers. OTIF Reduction of OTIF failure due to delivery blocks and order amendment to 5% Monitoring the correct process of amendment is followed where there is genuine request from the customer. No manual intervention to the orders should be made for any changes in order due to Coats internal reasons. (MDM, Qty check done) Supervising the hygiene trackers Escalation handling: Handling escalations from customers on any delay or order co-ordination. Assistance to resolve service problems by acting as a bridge between customer and management to clarify customer`s complaint, determine the cause of the problem and solve the problem Monitoring the complaint tracker and ensuring end to end closure Providing insights to the internal teams to improve our internal services to improve overall customer satisfaction Supervising and ensuring the complaints are getting resolved and take feedback from customer. Team management - Shrinkage, attrition, work reallocation, training, coaching, mentoring agents & performance management Training and development of team members for consistency with the expectation of exceeding customers expectations every time. Formalizes processes and procedures to ensure total customer satisfaction is met. Works proactively to promote teamwork. Manages jobs efficiently from start to finish including administrative duties. Maintain and conduct cadence with Sales team on order related updates. Be the communication point to internal teams on any process and procedures.

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0.0 - 5.0 years

1 Lacs

, Saudi Arabia

On-site

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Description We are seeking a detail-oriented and motivated Warehouse Supervisor to oversee our warehouse operations. The ideal candidate will be responsible for managing inventory, supervising staff, and ensuring that all safety and operational procedures are followed. Responsibilities Supervise daily warehouse operations to ensure efficiency and productivity. Manage inventory control and ensure accurate stock levels. Coordinate with logistics and transportation teams for timely delivery of goods. Oversee the training and development of warehouse staff. Implement and enforce safety protocols and procedures in the warehouse. Maintain accurate records and prepare reports on warehouse activities. Skills and Qualifications Bachelor's degree in Supply Chain Management, Logistics, or related field. 0-5 years of experience in warehouse or logistics operations. Proficiency in warehouse management systems (WMS) and inventory management software. Strong leadership and team management skills. Excellent organizational and multitasking abilities. Good knowledge of safety regulations and practices in a warehouse environment. Effective communication skills, both verbal and written.

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1.0 - 6.0 years

2 - 5 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Job Responsibilities: Hi Care Protectivewear Pvt Ltd is looking for Inside Sales Coordinator to join our dynamic team and embark on a rewarding career journey. The Inside Sales Professional is responsible for generating and qualifying leads, nurturing relationships with potential clients, and closing sales deals over the phone or through digital communication channels. This role requires strong interpersonal skills, product knowledge. Responsibilities: Lead Generation: Identify and research potential customers and leads. Use various lead generation methods, including cold calling, email marketing, social media, and inbound inquiries. Maintain a database of leads and update contact information regularly. Client Engagement: Develop and deliver compelling sales pitches and presentations. Clearly articulate the features and benefits of products or services. Address customer objections and concerns. Sales Negotiation: Negotiate pricing and contract terms with customers. Close sales deals and achieve or exceed sales quotas. Upsell and cross-sell additional products or services where applicable. Sales Administration: Prepare and maintain accurate sales records and reports. Update the CRM (Customer Relationship Management) system with lead and customer information. Process orders and contracts efficiently. Market Research: Conduct post-sale follow-up to ensure customer satisfaction. Address any issues or concerns raised by customers. Seek referrals and opportunities for repeat business. Park & Benefit: Sales Incentive as per monthly sales target achievement.

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3.0 - 5.0 years

1 - 5 Lacs

Satara

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Major Responsibilities : Process Indents (Sales Orders) by Technical Order Documentation. Convert Customer s requirements received through Indents from TSS, into documents required by Customers. Prepare & Submit project drawings as required by Customer/Consultants through DMS. Prepare Base frames/Motor Lantern drawings & other major bought out items & the same to be released for procurement / manufacturing in SAP. Expedite document submission & approvals from Customer / Consultants & update document submission schedules regularly. Review & approval of pump data sheets, performance curves, QCP & further submission to Clients / Consultants for their approvals through DMS. Review aggregate part list w.r.t. approved / final documents and drawings. Update existing documents for "As Built" corrections reported by QM / Production in DMS. Create aggregate BOM & release in SAP on time

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1.0 - 3.0 years

5 - 6 Lacs

Gurugram, Manesar

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Job Description Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, contract issues/administration or lease administration. Would be responsible for booking service orders, upselling or cross-selling products and/or processing quotes and managing other sub processes. Resolves problems by applying established policies, procedures and tactics, take lead and hold people accountable where required and able to drive discussion for building solutions. Technical Skills : Proficiency in using service booking software and tools, such as SAP CRM/ ECC, to manage and process service orders and bookings effectively . Communication Skills : Excellent written and verbal communication to ensure clear and timely responses to customers and team members. Ability to articulate complex information in a simple and understandable manner. Problem-Solving Abilities : Strong critical thinking and problem-solving skills to handle unexpected issues and find efficient solutions . Ability to analyze data and make informed decisions to improve the overall process. Attention to Detail : High level of accuracy and attention to detail to avoid errors in order processing and booking . Meticulous in following procedures and ensuring all necessary information is captured and processed correctly. Time Management : Strong time management skills to handle multiple orders and bookings simultaneously without compromising on quality Ability to prioritize tasks and meet deadlines efficiently. Customer Service Orientation : Strong customer service skills to ensure a positive experience for customers throughout the booking process . Empathy and patience to handle customer inquiries and concerns effectively. Adaptability and Learning Agility : Willingness to learn and adapt to new systems and processes as they evolve . Continuous improvement mindset to stay updated with industry trends and best practices. Team Collaboration : Ability to work well within a team, collaborating with colleagues to achieve common goals . Open to feedback and willing to contribute to team discussions and problem-solving sessions. Having great interpersonal skills Qualifications Requires higher education or specialized training/certification, or equivalent combination of education and experience. Typically at least 1-3 years of relevant experience for entry to this level. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: No Shift: Evening Duration: No End Date Job Function: Customer Service

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3.0 - 6.0 years

7 - 8 Lacs

Gurugram, Manesar

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Job Description Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, contract issues/administration or lease administration. Would be responsible for booking service orders, upselling or cross-selling products and/or processing quotes and managing other sub processes. Resolves problems by applying established policies, procedures and tactics, take lead and hold people accountable where required and able to drive discussion for building solutions. Technical Skills : Proficiency in using service booking software and tools, such as SAP CRM/ ECC, to manage and process service orders and bookings effectively . Communication Skills : Excellent written and verbal communication to ensure clear and timely responses to customers and team members. Ability to articulate complex information in a simple and understandable manner. Problem-Solving Abilities : Strong critical thinking and problem-solving skills to handle unexpected issues and find efficient solutions . Ability to analyze data and make informed decisions to improve the overall process. Attention to Detail : High level of accuracy and attention to detail to avoid errors in order processing and booking . Meticulous in following procedures and ensuring all necessary information is captured and processed correctly. Time Management : Strong time management skills to handle multiple orders and bookings simultaneously without compromising on quality Ability to prioritize tasks and meet deadlines efficiently. Customer Service Orientation : Strong customer service skills to ensure a positive experience for customers throughout the booking process . Empathy and patience to handle customer inquiries and concerns effectively. Adaptability and Learning Agility : Willingness to learn and adapt to new systems and processes as they evolve . Continuous improvement mindset to stay updated with industry trends and best practices. Team Collaboration : Ability to work well within a team, collaborating with colleagues to achieve common goals . Open to feedback and willing to contribute to team discussions and problem-solving sessions. Having great interpersonal skills Qualifications Requires higher education or specialized training/certification, or equivalent combination of education and experience. Typically at least 3-6 years of relevant experience for entry to this level. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: No Shift: Evening Duration: No End Date Job Function: Customer Service

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1.0 - 5.0 years

3 - 3 Lacs

Mumbai

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Customer Support: Provide excellent customer service by addressing customer inquiries, resolving complaints, and providing accurate information about products, services, and company policies. Ensure a positive customer experience throughout all interactions. Communication: Communicate effectively with customers via various channels, including phone, email, chat, and social media. Listen attentively to customer concerns and provide appropriate solutions or escalate issues to the relevant teams for resolution. Problem Resolution: Identify and resolve customer issues in a timely manner, ensuring customer satisfaction. Troubleshoot problems, gather relevant information, and collaborate with internal teams to find effective solutions. Order Processing: Process customer orders, including order entry, tracking, and coordination with the logistics team to ensure timely delivery. Update customers on order status and handle any changes or cancellations requested by customers. Product Knowledge: Develop a deep understanding of the company's products or services. Stay updated on product features, specifications, and promotions to provide accurate and relevant information to customers. Complaint Handling: Handle customer complaints and concerns professionally and empathetically. Document complaints, investigate root causes, and work towards resolution while maintaining a focus on customer satisfaction. Customer Relationship Management: Maintain customer records, update customer profiles, and document customer interactions in the CRM system. Use customer data to identify trends, anticipate customer needs, and provide personalized service. Female Candidates Only Immediate Joining Required Job Purpose To process applications and verify all documents submitted by the customer via outbound calls. Responsible for verifying documents and maintaining data. Ascertain the verification process as per client guidelines. Liaising with the client and network marketing companies for a smoother business flow. Responsibilities Daily processing applications and updating the same in Excel and Database. Outbound calling to customers to verify their profile. Resolving customer queries. Co-ordinate with network marketing companies and clients with respect to different requirements. Preparing MIS reports on daily, weekly and monthly basis. Data Maintenance Coordinating with multiple stakeholders.

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