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4.0 - 8.0 years
6 - 7 Lacs
Noida
Work from Office
Sales Order or schedule need to process. Open order status should be sent to every customer .Once received customer PO/Schedule, immediately acknowledgement by CS. On time delivery /Timely pick initiation as per CRD.Pull in /Pushout material
Posted 3 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Pune
Work from Office
Role : Process Specialist Exp: 3+ yrs Budget: 5.5 LPA Must Have: Order Management, order Fulfilment ,order placing , order Tracking. SAP. Direct Walkin Interview Location: Pune Regards, Ragul 8428065584
Posted 3 weeks ago
5.0 - 10.0 years
5 - 10 Lacs
Pune
Work from Office
Order Management TL Skill-Order Management,Order To Cash,Order Fulfillment,Team Handling,Sales Order,Order Booking 4+Yrs In Order Management 2Yrs On PPR Team Lead PKG Upto-12 LPA Loc-Pune NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2 Years On Paper Team Leader Skill-Order Management, Order To Cash, Order Fulfillment, Team Handling, Sales Order, Order Booking, Order Tracking, ERP, SAP, Order Processing, Order Creation
Posted 3 weeks ago
3.0 - 10.0 years
5 - 12 Lacs
Bengaluru
Work from Office
Amazon Development Centre (India) Pvt. Ltd. is looking for Sales Assistant to join our dynamic team and embark on a rewarding career journey. Administrative Support:Assist the sales team with administrative tasks, including preparing sales reports, maintaining sales records, and managing correspondence Organize and schedule meetings, appointments, and travel arrangements for sales representatives Customer Service and Inquiries:Respond promptly and professionally to customer inquiries, providing product information, pricing details, and assisting with order processing Coordinate with various departments to ensure timely and accurate resolution of customer issues or concerns Sales Support and Coordination:Collaborate with the sales team to prepare sales presentations, proposals, and promotional materials for client meetings or presentations Follow up on sales leads, track sales orders, and assist in managing the sales pipeline Data Management and Reporting:Maintain and update customer databases or CRM systems with accurate information and sales activities Generate sales performance reports, track key performance indicators (KPIs), and assist in analyzing sales data Inventory and Logistics Support:Assist in monitoring inventory levels, coordinating shipments, and managing stock availability for sales purposes Coordinate with logistics and operations teams to ensure smooth order processing and delivery
Posted 3 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Job Title: Order Management Billing Analyst II Location: Bangalore Responsible for the following major activities: Coordination of order processing and billing activities for Order Management contracts Supervision and daily task management of Customer Advocate Team that oversees the following areas: Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing Maintaining of equipment database and processing, updating movements, additions and cancellations Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Education: Bachelor s degree in Finance, Accounting, Business Administration, or a related field. Experience: Minimum of 1 year of experience in Order Management and Billing, preferably within a global or multinational company. Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language : English, Japanese ( Mandatory) Preferred Qualifications Outsourced exposure or experience preferred Global/Multi-Country experience strongly preferred Analytical skills
Posted 3 weeks ago
3.0 - 5.0 years
4 - 7 Lacs
Noida, New Delhi, Pune
Work from Office
Principal duties and responsibilities 1. Execute processes in compliance with established SOPs and guidelines. Performs a wide variety of billing administration duties for assigned team(s) globally. 2. Works with contracts admins, field service engineers and regional SPOCs to ensure compliance in the service contracts business. 3. Normally follows established procedures on routine work, requires instructions only on new assignments. 4. Should have exposure around audits and services contracts. 5. Receives assignments in the form of objectives with goals and the process by which to meet goals. 6. Maintains the confidentiality of sensitive and proprietary technical, financial, and commercial information. 7. Prior experience Knowledge of SAP and IFS 8. Should have required knowledge on commercial aspects of Proposals, Procurements, Contracts, and closures. 9. Applies acquired job skills and company policies and procedures to complete assigned tasks 10. Extract data publish necessary reports required by the various regional stakeholders as per the established cadence. 11. Contribute to Root cause analysis for any deviation highlighted by the regional stakeholders, required documentation of the said deviations and responding to audit processes as when required. 12. Use the various official tools available like conference calls emails for frequent interaction with peers/ customers regional stakeholders on discussion related to processes, contracts, feedback, presentations other updates on a regular basis. 13. Interact with vendor regional SPOC and Contracts Team Members to assure project progress to meet customer requirements. 14. Proficiency in MS Office and Quick base Application. Leadership 1. Act as a Point of Contact for acknowledging addressing internal customers queries related to Projects Contracts. 2. Participate actively contribute to continuous improvement initiatives reporting/documenting enhancements to improve productivity. 3. Enthusiastic to work adapt in a dynamic, fast paced, and challenging environment Interpersonal 1. Regularly interacts with project/contract administrators, Regional SPOCs, and other Business Unit stakeholders to build productive internal/external working relationships. 2. Strong passion for delivering excellent customer experience. 3. Excellent communicator at all levels (in person, written, telephone) with strong ability to clearly articulate convey the understanding to peers customers. Education Experience: 1. Bachelor s Degree in Science/ Commerce/ Business Administration or equivalent. 2. 3-5 years of relevant experience in Business Operations. 3. Should have exposure to Global Work style, engagement with clients while sitting at remote locations. 4. Willing to work in flexible business shifts including NA/LA time zone to drive business stakeholder connect. 5. Lean Six Sigma certifications are a plus. Keywords: SAP, Supply Chain Management, Project Tracking, Service Management, Order Management, Order Processing, Audits, Invoice Processing, Material Tracking, Customer Relationship Management, Microsoft Office Tools. Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Posted 3 weeks ago
0.0 - 3.0 years
31 - 38 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage sales orders from creation to fulfillment * Collaborate with cross-functional teams on order execution * Provide exceptional customer service throughout process Health insurance Annual bonus Provident fund
Posted 3 weeks ago
2.0 - 4.0 years
5 - 6 Lacs
Vadodara
Work from Office
Manage sales order processing and coordinate dispatches Handle invoicing in the ERP system as per order and delivery status Process GRPO (Goods Receipt PO) entries to track incoming goods Manage the credit note process for returns, price discrepancies, or cancellations Follow up on back orders and communicate delivery timelines Maintain and share logistics MIS reports for orders, deliveries, and inventory Experience: Graduate in Commerce, or related field 2-4 years of experience in sales coordination or order processing Proficient in Excel Strong organizational and communication skills
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Noida, New Delhi, Pune
Work from Office
Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. . Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Principal duties and responsibilities 1. Execute processes in compliance with established SOPs and guidelines. Performs a wide variety of billing administration duties for assigned team(s) globally. 2. Works with contracts admins, field service engineers and regional SPOCs to ensure compliance in the service contracts business. 3. Normally follows established procedures on routine work, requires instructions only on new assignments. 4. Should have exposure around audits and services contracts. 5. Receives assignments in the form of objectives with goals and the process by which to meet goals. 6. Maintains the confidentiality of sensitive and proprietary technical, financial, and commercial information. 7. Prior experience & Knowledge of SAP and IFS 8. Should have required knowledge on commercial aspects of Proposals, Procurements, Contracts, and closures. 9. Applies acquired job skills and company policies and procedures to complete assigned tasks 10. Extract data & publish necessary reports required by the various regional stakeholders as per the established cadence. 11. Contribute to Root cause analysis for any deviation highlighted by the regional stakeholders, required documentation of the said deviations and responding to audit processes as & when required. 12. Use the various official tools available like conference calls & emails for frequent interaction with peers/ customers & regional stakeholders on discussion related to processes, contracts, feedback, presentations & other updates on a regular basis. 13. Interact with vendor regional SPOC and Contracts Team Members to assure project progress to meet customer requirements. 14. Proficiency in MS Office and Quick base Application. Leadership 1. Act as a Point of Contact for acknowledging & addressing internal customers queries related to Projects & Contracts. 2. Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity. 3. Enthusiastic to work & adapt in a dynamic, fast paced, and challenging environment Interpersonal 1. Regularly interacts with project/contract administrators, Regional SPOCs, and other Business Unit stakeholders to build productive internal/external working relationships. 2. Strong passion for delivering excellent customer experience. 3. Excellent communicator at all levels (in person, written, telephone) with strong ability to clearly articulate & convey the understanding to peers & customers. Education & Experience: 1. Bachelor s Degree in Science/ Commerce/ Business Administration or equivalent. 2. 3-5 years of relevant experience in Business Operations. 3. Should have exposure to Global Work style, engagement with clients while sitting at remote locations. 4. Willing to work in flexible business shifts including NA/LA time zone to drive business stakeholder connect. 5. Lean Six Sigma certifications are a plus. Keywords: SAP, Supply Chain Management, Project Tracking, Service Management, Order Management, Order Processing, Audits, Invoice Processing, Material Tracking, Customer Relationship Management, Microsoft Office Tools.
Posted 3 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
Mumbai
Work from Office
Responsibilities: Collecting, analyzing and disseminating data in a time-sensitive manner to the management Preparing and presenting reports based on the analysis of this data Assisting in strategic planning and implementation of new or existing information systems Maintaining and updating databases to ensure information accuracy Ensuring the security of the companys digital documents and sensitive information Required Candidate profile: Advanced knowledge of Excel is needed Proficient in Tally Prime Power Point knowledge
Posted 3 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Noida, New Delhi, Pune
Work from Office
Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. With more than 28, 000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Principal duties and responsibilities 1. Execute processes in compliance with established SOPs and guidelines. Performs a wide variety of billing administration duties for assigned team(s) globally. 2. Works with contracts admins, field service engineers and regional SPOCs to ensure compliance in the service contracts business. 3. Normally follows established procedures on routine work, requires instructions only on new assignments. 4. Should have exposure around audits and services contracts. 5. Receives assignments in the form of objectives with goals and the process by which to meet goals. 6. Maintains the confidentiality of sensitive and proprietary technical, financial, and commercial information. 7. Prior experience Knowledge of SAP and IFS 8. Should have required knowledge on commercial aspects of Proposals, Procurements, Contracts, and closures. 9. Applies acquired job skills and company policies and procedures to complete assigned tasks 10. Extract data publish necessary reports required by the various regional stakeholders as per the established cadence. 11. Contribute to Root cause analysis for any deviation highlighted by the regional stakeholders, required documentation of the said deviations and responding to audit processes as when required. 12. Use the various official tools available like conference calls emails for frequent interaction with peers/ customers regional stakeholders on discussion related to processes, contracts, feedback, presentations other updates on a regular basis. 13. Interact with vendor regional SPOC and Contracts Team Members to assure project progress to meet customer requirements. 14. Proficiency in MS Office and Quick base Application. Leadership 1. Act as a Point of Contact for acknowledging addressing internal customers queries related to Projects Contracts. 2. Participate actively contribute to continuous improvement initiatives reporting/documenting enhancements to improve productivity. 3. Enthusiastic to work adapt in a dynamic, fast paced, and challenging environment Interpersonal 1. Regularly interacts with project/contract administrators, Regional SPOCs, and other Business Unit stakeholders to build productive internal/external working relationships. 2. Strong passion for delivering excellent customer experience. 3. Excellent communicator at all levels (in person, written, telephone) with strong ability to clearly articulate convey the understanding to peers customers. Education Experience: 1. Bachelor s Degree in Science/ Commerce/ Business Administration or equivalent. 2. 3-5 years of relevant experience in Business Operations. 3. Should have exposure to Global Work style, engagement with clients while sitting at remote locations. 4. Willing to work in flexible business shifts including NA/LA time zone to drive business stakeholder connect. 5. Lean Six Sigma certifications are a plus. Keywords: SAP, Supply Chain Management, Project Tracking, Service Management, Order Management, Order Processing, Audits, Invoice Processing, Material Tracking, Customer Relationship Management, Microsoft Office Tools.
Posted 3 weeks ago
2.0 - 4.0 years
1 - 3 Lacs
Raipur
Work from Office
Experience Required: Minimum 2 years in optical retail or eyewear sales Industry: Retail Eyewear & Optical Key Responsibilities: Greet customers and understand their eyewear needs with a consultative approach. Recommend suitable lenses and frames based on prescription, lifestyle, and preferences. Explain lens features (progressive, blue cut, transition, etc.) and frame materials (acetate, metal, TR90, etc.). Achieve and exceed monthly sales targets . Manage order processing, invoicing, and coordinate with team for timely delivery. Handle after-sales service , including adjustments, minor repairs, and product exchanges. Ensure accurate product knowledge of brands , lens types , and promotions . Maintain display hygiene and stock presentation standards. Maintain daily reports and customer records in the POS system. Handle walk-in customers, calls, and appointment scheduling efficiently. Manage and maintain vendors details. Key Requirements: Minimum 2 years of experience in an optical showroom or eyewear retail store. Strong knowledge of optical products, lenses, and brands. Excellent communication and interpersonal skills. Customer-first attitude with high grooming and presentation standards. Ability to work on weekends and during promotional events. Basic computer proficiency (MS Office, billing software/POS). Knowledge of Hindi and basic English (local language fluency preferred).
Posted 3 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Navi Mumbai, Mahape
Work from Office
Understanding customers' needs and identifying sales opportunities.Answering potential customers' questions and sending additional information per email.Upselling products and services.Researching and qualifying new leads. Required Candidate profile Excellent communication skills, both verbal and written.Exceptional customer service skills.Strong listening and sales skills. Explaining and demonstrating features of products and services.
Posted 3 weeks ago
2.0 - 6.0 years
1 - 5 Lacs
Pune
Work from Office
Hiring for order management EXP-2Yrs CTC- upto5.5lpa Location- pune Skills:-order management, otc, supply chain sap for more details: 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com
Posted 3 weeks ago
2.0 - 7.0 years
2 - 5 Lacs
Pune
Work from Office
Process: Process specialist Exp: Min 2+ Years Must have: order tracking order fulfillment, Supply Chain management Loc: Pune Shift : UK Shift Salary: upto.5.5LPA Immediate Joiners interview mode : Direct walk-in Regards, Vignesh, 7200396456.
Posted 3 weeks ago
3.0 - 7.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Role & responsibilities - Must have experience in Orthopedic segment Drive sales growth of Sports Medicine products in the assigned Hyderabad territory. Build and maintain strong relationships with orthopaedic surgeons, physiotherapists, hospitals, and clinics. Conduct product demonstrations and provide technical support during surgeries as required. Ensure effective territory coverage and achieve monthly and quarterly sales targets. Manage distribution channels, stockists, and ensure timely availability of products. Organize CMEs, workshops, and training sessions for HCPs. Submit timely sales reports, competitor intelligence, and customer feedback to regional leadership. Collaborate with internal teams for order processing, customer service, and post-sales support. Contact Person- 8075020265 , 6385880811
Posted 3 weeks ago
1.0 - 6.0 years
3 - 7 Lacs
Noida, Hyderabad, Mumbai (All Areas)
Work from Office
We seek dynamic and results-oriented Sales Coordinators to join our growing team of 250+ professionals to do world-class designs for network cabling for Fortune 500 companies and Hyperscale Data center clients. The Sales Coordinator plays a crucial role in supporting the sales team within our IT infrastructure company. This position is responsible for facilitating the sales process, ensuring smooth operations, and enhancing overall sales efficiency. The ideal candidate will be a highly organized, detail-oriented individual with excellent communication skills and a strong understanding of IT infrastructure solutions. Responsibilities: Sales Support: Provide administrative and operational support to the sales team. Assist in the preparation of sales proposals, quotations, and contracts. Coordinate sales meetings, presentations, and product demonstrations. Manage and maintain sales documentation, including CRM data, sales reports, and customer information. Handle customer inquiries and resolve any sales-related issues in a timely and professional manner. Order Processing and Management: Process sales orders accurately and efficiently. Coordinate with internal departments (e.g., logistics, finance) to ensure timely delivery of products and services. Track order status and provide updates to sales team and customers. Manage and resolve any order-related discrepancies or issues. Customer Relationship Management: Maintain and update customer databases and CRM systems. Act as a point of contact for customers, addressing their needs and concerns. Assist in building and maintaining strong customer relationships. Gather customer feedback and provide insights to the sales team. Sales Administration: Prepare and generate sales reports, forecasts, and other relevant documentation. Manage sales team calendars, travel arrangements, and expense reports. Coordinate sales-related events, conferences, and trade shows. Assist in the development and implementation of sales processes and procedures. Ensure compliance with company policies and sales guidelines. Product and Industry Knowledge: Develop and maintain a strong understanding of the company's IT infrastructure products and services. Stay up-to-date on industry trends, competitor activities, and new technologies. Provide product information and support to the sales team as needed. Qualifications: Excellent organizational, time-management, and multitasking skills Strong written and verbal communication skills Detail-oriented with a high degree of accuracy Ability to work independently and as part of a team Strong problem-solving and analytical skills Ability to prioritize tasks and meet deadlines in a fast-paced environment
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Pune, Bangalore Rural, Chennai
Work from Office
We seek dynamic and results-oriented Sales Coordinators to join our growing team of 250+ professionals to do world-class designs for network cabling for Fortune 500 companies and Hyperscale Data center clients. The Sales Coordinator plays a crucial role in supporting the sales team within our IT infrastructure company. This position is responsible for facilitating the sales process, ensuring smooth operations, and enhancing overall sales efficiency. The ideal candidate will be a highly organized, detail-oriented individual with excellent communication skills and a strong understanding of IT infrastructure solutions. Responsibilities: Sales Support: Provide administrative and operational support to the sales team. Assist in the preparation of sales proposals, quotations, and contracts. Coordinate sales meetings, presentations, and product demonstrations. Manage and maintain sales documentation, including CRM data, sales reports, and customer information. Handle customer inquiries and resolve any sales-related issues in a timely and professional manner. Order Processing and Management: Process sales orders accurately and efficiently. Coordinate with internal departments (e.g., logistics, finance) to ensure timely delivery of products and services. Track order status and provide updates to sales team and customers. Manage and resolve any order-related discrepancies or issues. Customer Relationship Management: Maintain and update customer databases and CRM systems. Act as a point of contact for customers, addressing their needs and concerns. Assist in building and maintaining strong customer relationships. Gather customer feedback and provide insights to the sales team. Sales Administration: Prepare and generate sales reports, forecasts, and other relevant documentation. Manage sales team calendars, travel arrangements, and expense reports. Coordinate sales-related events, conferences, and trade shows. Assist in the development and implementation of sales processes and procedures. Ensure compliance with company policies and sales guidelines. Product and Industry Knowledge: Develop and maintain a strong understanding of the company's IT infrastructure products and services. Stay up-to-date on industry trends, competitor activities, and new technologies. Provide product information and support to the sales team as needed. Qualifications: Excellent organizational, time-management, and multitasking skills Strong written and verbal communication skills Detail-oriented with a high degree of accuracy Ability to work independently and as part of a team Strong problem-solving and analytical skills Ability to prioritize tasks and meet deadlines in a fast-paced environment
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Karauli, Manesar
Work from Office
Job DESCRIPTION: • Over-all responsibility to monitor day to day activity of the Service/Repairing Jobs for its Engineer allocation, offer to customer, Followup for PO, Dispatches etc.. • Managing the in/out of all the products with accountability which includes finished products, dispatch & delivery. • Looking after arrangement of raw material from local market, Imports and Online shopping • Invoice preparations and payment followup with clients.. • Interact with internal team to ensure on time delivery. Desired Profile & Competencies • Age Limit up to 35 years only • Excellent communication skills both written & verbal. • Have good interpersonal skills & presence of mind. • Good Computer skills specially in Excel & Outlook • Eager to learn very fast. • Good Typing speed.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Gurugram
Work from Office
Job Title : Performance Marketing Associate Company: Badho Technologies Pvt Ltd Location: Gurgaon (Onsite) Employment Type: Full-Time Experience: 1+ years of experience in performance marketing In - Meta Ads, WhatsApp Marketing, Email Marketing, etc for - app installs, order generation, lead generation, etc About Badho: Badho is a fast-growing B2B technology platform that helps FMCG brands connect directly with retailers/wholesalers and distributors. We enable brands to launch new territories, run loyalty programs, market products, and drive direct orders from retailers/wholesalers. With a strong focus on digitizing and simplifying the supply chain, Badho empowers distributors by providing a seamless ordering experience, attractive reward programs, and business growth opportunities. About the Role : We are looking for a driven and detail-oriented Performance Marketing Associate to join our team in Gurgaon. This role will focus on executing performance marketing campaigns across Meta Ads, Google Ads, as well as managing WhatsApp marketing for order generation, lead generation, awareness, and conversions in the FMCG B2B space. Key Responsibilities : Plan, launch, and optimize lead generation and awareness campaigns via Meta Ads, Google Ads, WhatsApp Marketing, and Email Marketing Set up and manage conversion-focused ad campaigns, track performance, and report on key metrics Execute and manage WhatsApp marketing campaigns for communication, engagement, conversion, and retention Work closely with sales and operations teams to align marketing efforts with business goals Create ad copies, landing page briefs, and messaging tailored to wholesalers and distributors in the FMCG industry Continuously analyze performance data and suggest improvements to increase ROI Requirements : Prior experience in digital marketing, especially in performance marketing or WhatsApp campaign management Hands-on experience with Meta Ads Manager and the Google Ads platform Familiarity with WhatsApp Business API or relevant tools like Interakt, Zoko, etc., is a plus Strong analytical and communication skills Understanding of the FMCG wholesale or distribution ecosystem is preferred Ability to work onsite from our Gurgaon office Preferred Qualifications : Bachelor's degree in Marketing, Business, or related field What We Offer : A fast-paced, collaborative environment Opportunity to learn and grow in performance marketing and B2B digital strategy Hands-on experience with real campaign management and tools Mentorship and growth opportunities within the team
Posted 3 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Respond promptly to customer inquiries received via email or website. Coordinate and confirm appointments with customers for sales representatives. Prepare and send quotations to potential clients based on their requirements. It is a remote job
Posted 3 weeks ago
3.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Profile- Order Management Package -upto5.25LPA Exp-3-5yrs In Order Management Location-Pune Notice Period-IMM-30Days Skills- Order Fulfilment, order processing & Logistics,Sales Order,Order Booking. Anushika anushika.imaginators@gmail.com 9511159022
Posted 3 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Chennai
Work from Office
TITLE OF ROLE : Customer Claims Representative REPORTS TO : Austyn LoScalzo Main purpose of the role/Position Summary : We are seeking a dedicated and skilled Entry-Level Customer Dispute Representative to join our dynamic and global Trimble shared services team. As a Customer Dispute Management Representative, you will be responsible for effectively managing and resolving customer disputes and concerns in a timely and satisfactory manner. Your role will involve investigating internal and external customer complaints and claims, communicating with various internal teams, and ensuring that customer issues are resolved in alignment with company policies and customer satisfaction goals. Job Responsibilities : Basic Dispute Resolution : Investigate and resolve basic customer disputes and concerns related to product or service quality, billing discrepancies, shipping issues, and any other customer-related concerns in a professional and empathetic manner. Collaboration : Liaise with internal teams such as sales, order admin, product managers, financial controllers, credit & collections, cash applications, and operations to gather relevant information and collaborate on finding appropriate solutions to customer disputes. Problem Solving : Analyze situations and find creative solutions to ensure that customer issues are resolved to their satisfaction while maintaining the companys best interests. Documentation : Maintain accurate and detailed records of customer interactions, investigations, and resolutions in the companys CRM system. Escalation : Escalate unresolved or complex disputes to higher levels of authority within the organization while providing comprehensive background information to aid in their resolution. Customer Satisfaction : Strive to meet or exceed customer satisfaction targets by addressing concerns promptly, demonstrating empathy, and ensuring a positive overall customer experience. Qualifications & Experience : 2-4 Year Degree preferred; additional education or training in claims processing, business administration, accounting/finance, software delivery or supply chain management is a plus. Experience in customer service, dispute resolution, order administration, accounting/finance, sales support, or a related field is beneficial but not mandatory for entry-level positions. Empathetic and patient approach to handling customer concerns and resolving disputes. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Relationships required to build within this role : INTERNAL : Sales managers Sales Operations Business Division and Sector controllers Operations: Export, shipping, config etc. Planner/Buyers Export Compliance Customer Support teams Product managers Credit & Collections Cash Applications EXTERNAL : Customers/Resellers General abilities and skills expected to be learned and mastered in this role: Gained experience with Salesforce and Oracle Basic understanding of reverse logistics/accounting and overall Trimble Order-to-Cash process concepts Basic understanding of and adherence to trade compliance and revenue recognition compliance
Posted 3 weeks ago
5.0 - 6.0 years
7 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
The primary focus is supporting Operations led activities, including global program implementation, forward and reverse logistics activities, freight auditing and automation within the APEX platform used for order management, shipping & compliance documents, and shipment status tracking. This individual will be seen as an area expert and expected to support the global and regional teams by consulting with the regional Operations management, planners, material specialists and suppliers/external manufacturers. Career Level - IC2 Maintains organization and timely submissions of required logistics data as part of order processing Maintains source reference tables for supplier hierarchies Oversee the planning, development, implementation and maintenance of operations distribution processes for new and existing M&D programs and services. Research and Implement local requirements for inbound and outbound distributions for M&D hubs in new countries Creation of shipping paperwork (Tax Invoices and Delivery Challans) Point of contact for office administration and management Manages account creation requests for shipping tools Create and Maintain documentation of assigned processes Performs ad hoc reports and analysis as requested Manages timely responses in a professional manner for North America Logistics Support Email Group Supports the Operations Teams with all necessary process enhancements and updates to maintain a smooth supply chain system Able to work cross-functionally with internal and external parties Assist with freight carrier contract negotiations, account creations, auditing and related inquires
Posted 3 weeks ago
2.0 - 7.0 years
3 - 5 Lacs
Pune
Work from Office
Pre Qualification Registration, Receipt of Enquiry, Enquiry registration, Forwarding Enquiries, offer forwarding, follow up for purchase order, verification of po Location - Chakan, Pune Contact - Miss Maya Ma'am 97678 97450
Posted 3 weeks ago
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