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0.0 - 54.0 years
2 - 3 Lacs
ahmedabad
Work from Office
Roles Responsibilities Manage Merchant Accounts on B2B Platforms (IndiaMART, TradeIndia) for Manufacturing Clients Handle Client Servicing, Client Coordination, Customer Support, and Client Follow-up Support Order Processing, Order Management, Production Planning, and Dispatch Coordination Maintain MIS, Excel Sheets, Data Management, and Back Office Records Track Packaging Material, Client-owned Materials, and assist in Client Documentation Coordinate with Manufacturing Operations, Factory Teams, Stores, and Dispatch Teams Assist in Telecalling, Customer Care, and Client Escalation Handling Ensure smooth B2B Client Coordination and Merchant Account Management Eligibility Preferred Background...
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
ahmedabad
Work from Office
We are hiring a Customer Relationship Officer to manage B2B Client Servicing, Client Handling, and Customer Support for multiple Manufacturing Accounts. This role is ideal for candidates interested in Client Coordination, Order Processing, and Back Office Operations. Roles Responsibilities Handle B2B Client Servicing and ensure strong Customer Relationship Management Manage Client Handling, Client Follow-up, Client Servicing, and Customer Queries Support Order Processing, Order Management, Production Planning, and Dispatch Coordination Coordinate with Manufacturing Operations, Factory Teams, Stores and Dispatch Teams Maintain MIS, Excel Sheets, Data Management, and Back Office Records Track ...
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
ahmedabad
Work from Office
We are hiring an MIS Executive to manage Manufacturing Data, Client Reporting, and B2B Operations for multiple Manufacturing Accounts. This role is ideal for candidates interested in Data Management, Client Servicing, and Back Office Operations. Roles Responsibilities Maintain MIS for Manufacturing Operations, Order Processing, and Client Accounts Prepare Client Reports, B2B Reports, and Operational Dashboards Support Order Management, Production Planning, and Dispatch Coordination Track Packaging Material, Client-owned Materials, and assist in Client Documentation Coordinate with Manufacturing Operations, Factory Teams, Stores, and Dispatch Teams Assist in Telecalling, Customer Care, and Cl...
Posted 2 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
ahmedabad
Work from Office
We are hiring an Online Client Support Executive to manage B2B Sales Portals, Client Queries, and Operations Support for multiple Manufacturing Accounts. This role is ideal for candidates interested in Client Servicing, Order Processing, and B2B Operations. Roles Responsibilities Manage Client Accounts on B2B Sales Portals like IndiaMART, TradeIndia, and other Merchant Platforms Handle Client Queries, Client Coordination, Customer Support, and Client Follow-up Support Order Processing, Order Management, Production Planning, and Dispatch Coordination Maintain MIS, Excel Sheets, Data Management, and Back Office Records Track Packaging Material, Client-owned Materials, and assist in Client Docu...
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
ahmedabad
Work from Office
Roles Responsibilities Handle Customer Support and Client Support for assigned Manufacturing Accounts Manage Client Handling, Client Follow-up, Client Servicing and Customer Queries via calls, emails, and chat Assist in Order Processing, Order Management, Production Planning, and Dispatch Coordination Maintain MIS, Excel Sheets, Data Management and Back Office Records Track Packaging Material, Client-owned Materials, and assist in Client Documentation Share Invoices, Challans, Dispatch Details and Receipts with clients Support Telecalling, Customer Care, Client Escalation Handling and B2B Coordination Ensure smooth Communication between Manufacturing Operations, Factory Teams, Stores and Dis...
Posted 2 weeks ago
3.0 - 4.0 years
3 - 6 Lacs
bengaluru
Work from Office
Customer Service Representative, Channel and Retail Business Business Services Operations, 3M India Owns relationships with Channel Partners by understanding, anticipating, identifying and delivering their service needs and continuously improving the same. Be a single point of contact (SPOC) in 3M India for all service needs related to orders, complaints and other needs. Will be responsible for achievement of high levels of customer satisfaction and drive continuous improvement in service levels. Will have continuous internal interaction with the Relevant Business team, Supply and Demand Planners in all matters concerning service to customers. He/she will be an individual performer with no d...
Posted 2 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
mumbai
Work from Office
The Backend Sales Executive will be responsible for providing end-to-end sales support through proactive outbound sales calling, customer coordination (B2B), order processing, and internal operational coordination. The role focuses on supporting the field sales team and ensuring smooth execution of sales operations for chemical raw materials used in paint and surface coating industry. Sales Calling & Customer Coordination Conduct outbound sales calls to existing and prospective customers (B2B) to promote chemical raw materials used in paint and coating applications. Follow up on enquiries, quotations, samples, and trial feedback. Coordinate with customers for order confirmation, delivery sch...
Posted 2 weeks ago
5.0 - 10.0 years
7 - 11 Lacs
mohali
Work from Office
We are looking for an experienced and detail-oriented Assistant Manager to lead our Order Management function. This role is essential for ensuring accurate and efficient processing of customer orders, subscriptions, and renewals. Reporting to the Director, Order Processing, youll be responsible for: Leading and mentoring the Order Management team through reviews, training, development, and maintaining accurate documentation of processes Collaborating with Sales, Finance, and Legal to resolve discrepancies, generating KPI reports, and supporting audits with required documentation Ensuring adherence to internal policies, compliance standards, SLAs, SOX requirements, and relevant financial regu...
Posted 2 weeks ago
5.0 - 7.0 years
3 - 6 Lacs
mumbai
Work from Office
Responsibilities: Collecting, analyzing and disseminating data in a time-sensitive manner to the management Preparing and presenting reports based on the analysis of this data Assisting in strategic planning and implementation of new or existing information systems Maintaining and updating databases to ensure information accuracy Ensuring the security of the companys digital documents and sensitive information Required Candidate profile: Advanced knowledge of Excel is needed Proficient in Tally Prime Power Point knowledge
Posted 2 weeks ago
1.0 - 3.0 years
5 - 6 Lacs
mumbai
Work from Office
Manage forward orders & track them through order received to delivery. Ensure timely dispatch. Coordinate with warehouse and logistics teams for smooth order picking, etc. Handle order exceptions, returns, cancellations, & replacements efficiently.
Posted 2 weeks ago
3.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...
Posted 2 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
chennai
Work from Office
About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...
Posted 2 weeks ago
1.0 - 6.0 years
0 - 0 Lacs
bangalore
On-site
Hi, Key Responsibilities Order Management: Manage and resolve customer inquiries related to orders, including tracking, shipping and delivery issues 1. Customer Service: Provide exceptional customer service via phone, email and chat, ensuring timely and accurate resolutions to customer queries 2. Order Tracking and Resolution: Investigate and reolve order discrepancies, including missing or damaged items, and communicate resolutions to customers. 3. Communication: Communicate with internal team, such as warehouse and shipping to resolve order-related issues 4. Problem Solving: Analuse and resolve complex customer complaints, escalating issues to management as necessary 5. Process Improvement...
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
noida
Work from Office
Job Responsibilities: Manage inbound and outbound calls. Handle customer inquiries and concerns, including interactions with business partners. Coordinate effectively with the sales team. Process sales orders using company software. Maintain accurate documentation. Prepare daily and monthly reports. Manage backend order processing, invoicing, and order management. Foster positive relationships with customers. Collaborate with both internal and external stakeholders for smooth operations. Required Knowledge, Skills, and Competencies: Excellent communication skills in both English and Hindi. Preferred candidates for roles involving calling, email, and voice support should possess strong custom...
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
navi mumbai, maharashtra, india
On-site
Responsibilities: Customer Relationship Management Maintain frequent contact with customers to understand their needs, build trust, and foster a strong sense of partnership. Ensure all inquiries are complete and contain sufficient information for accurate quotations. Quotation & Order Management Enter customer inquiries into SAP and forward them to the GPSC team promptly. Review quotations for pricing accuracy and send them to customers immediately. Follow up on quotations in a timely manner, documenting all customer communications. Order Processing & Follow-Up Forward confirmed orders to GPSC and ensure prompt confirmation to customers. Track open questions on quotes and orders, transferrin...
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
thane, maharashtra, india
On-site
Job Description Customer Relationship Management Maintain frequent contact with customers to understand their needs, build trust, and foster a strong sense of partnership. Ensure all inquiries are complete and contain sufficient information for accurate quotations. Quotation & Order Management Enter customer inquiries into SAP and forward them to the GPSC team promptly. Review quotations for pricing accuracy and send them to customers immediately. Follow up on quotations in a timely manner, documenting all customer communications. Order Processing & Follow-Up Forward confirmed orders to GPSC and ensure prompt confirmation to customers. Track open questions on quotes and orders, transferring ...
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
chennai, all india
On-site
As a Customer Service Executive in this company, your role will involve handling customer queries and requests through non-voice communication channels such as email and chat. You will be responsible for efficiently processing orders, data entries, and other back-office tasks. It will be crucial for you to ensure timely resolution of issues, maintain accurate records of communication and transactions, and collaborate with other departments to resolve customer issues when necessary. Compliance with company policies and procedures will be essential in your day-to-day tasks. Qualifications required for this role include: - Only male candidates can apply. - Willingness to work in night shifts. -...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
vadodara, all india
On-site
As a Sales Representative, your role involves closing sales deals through client visits and maintaining strong customer relationships. You must possess excellent communication skills and superior interpersonal abilities to effectively engage with clients. Key Responsibilities: - Contact potential or existing customers to educate them about products or services. - Answer customer queries regarding the company's services. - Enter and maintain customer details in the database. - Process orders accurately. - Address customer grievances to uphold the company's reputation. - Strive to exceed sales targets and pave the way for future sales. - Record client visits, sales, and other pertinent informa...
Posted 2 weeks ago
0.0 - 2.0 years
1 - 1 Lacs
panipat
Work from Office
The role involves handling Amazon & Flipkart accounts, Shopify store operations, packaging & dispatch, inventory management, and basic customer communication. Suitable for candidates with 6-18 months of experience in e-commerce or operations.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kolkata, all india
On-site
As a Sales Representative, your role encompasses closing sales deals through client visits and nurturing strong customer relationships. You must possess excellent communication skills and a knack for interpersonal interactions. Your responsibilities will include: - Contacting potential or existing customers to educate them about the products or services offered. - Addressing customer queries and concerns effectively. - Updating and maintaining customer information in the database. - Processing orders accurately and efficiently. - Resolving customer grievances to uphold the company's reputation. - Going above and beyond to achieve sales targets and pave the way for future sales. - Documenting...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
hyderabad, all india
On-site
Role Overview: As an Order Management Specialist at Schrdinger, you will play a crucial role in the mission to enhance human health and quality of life through advanced computational methods. Your responsibilities will include processing inbound purchase orders, managing customer agreements, generating license keys for software delivery, and overseeing customer billings. Key Responsibilities: - Review and process various software contracts with meticulous attention to detail - Coordinate with customers and internal teams like Sales and Legal regularly - Apply sales, consumption, or GST tax rules accurately for customer billings in different countries - Ensure precise delivery of electronic i...
Posted 2 weeks ago
0.0 years
0 Lacs
india
Remote
Client Communication & Lead Management Send professional introduction emails to potential clients with the company profile and product portfolio across UAE, Qatar, Oman, and KSA. Respond to RFQs, WhatsApp enquiries, and website enquiries, with accurate product and pricing information. Log all leads in CRM without duplication and ensure timely follow-ups. Create opportunities in CRM upon instruction from Sales Executives. Quotation & Order Processing Draft quotations with correct pricing, delivery timelines, and product details. Prepare quotation revisions and ensure accuracy prior to submission. Track Purchase Orders from clients and maintain updated records. Collect delivery details and coo...
Posted 2 weeks ago
3.0 - 7.0 years
5 - 6 Lacs
mumbai
Work from Office
Responsibilities: Manage product catalogs from creation to publication Collaborate with marketing team on promotions & campaigns Optimize listings for search engines & customer experience Annual bonus
Posted 2 weeks ago
3.0 - 7.0 years
4 - 9 Lacs
bengaluru
Work from Office
Plan & manage Amazon FBA / Flipkart FBF inventory Use OMS for inventory tracking (to be implemented) Send stock to FCs & track shipments Monitor sales & prepare weekly reorder plans Clear slow-moving SKUs & track launches/competition
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
delhi, all india
On-site
You will be responsible for managing a seamless relationship with Nytarra's customers. This includes keeping track of cash on delivery customers through phone communication and maintaining an open chain of conversation with the customer. In addition, you will be expected to gain a deeper understanding of the business by managing operational tasks such as processing orders. Furthermore, part of your role will involve leading campaigns for lead generation. About Company: Nytarra is a brand that prioritizes 'Having Deep Roots'. Their simple skin & hair care line is designed not only to protect and nourish but also to encourage individuals to indulge in self-care rituals while reconnecting with ...
Posted 2 weeks ago
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