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1.0 - 5.0 years
4 - 4 Lacs
Chennai
Work from Office
Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Overview Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. Job Description: 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now
Posted 2 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Job description The specific responsibilities of this position will be the following: Obtains orders from various sales platforms and executes the same. Identify issues with orders such as incomplete address, phone number or email address In case of such issues, reach out to the customer and get proper details to dispatch the order To be able to execute order processing (manifest and packing orders) Convert abandoned cart orders into sales. To obtain customer reviews for sold products. Maintain and update the customer Database. Regular phone calls and strong follow-ups with existing and potential customers Communicating with the customers to Resolve order issues Manage & Resolve Customer Returns Increase or maintain the level of business activity or revenue. Prepare and submit Daily, Weekly & Monthly reports Answer queries about the products from customers on social media, website, Chat and Phone. Stock intake to be checked and accounted for in the inventory and tracking sheet. Requirements Minimum 2 years of Experience in E-Commerce Operations and Customer Handling Proficiency in English is a must. Proficiency in Hindi - considered an added advantage. Deliver exceptional results to convert potential customers into sales orders. Proficient in computer skills with Microsoft Office Excellent communication, collaboration, and people management skills. Great interpersonal, presentation and communication skills
Posted 2 weeks ago
2.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
Job responsibilities: Assisting sales teams with administrative tasks and coordination Preparing and processing sales orders and quotations / tender submissions Order processing and execution. Maintaining and recording sales/purchase. Handling sales logistics and shipment coordination Self-Correspondence, Independently Handling customer queries; coordinating with customers and concerned internal team members for Offers, Orders by emails and telephonic clarification. Requirement: Experience as a sales coordinator or in administration. Working knowledge of Microsoft Windows and Excel spreadsheets using vlookup and pivot table. Experience in ERP system Excellent communication, sales, and customer service skills. The ability to multitask, meet deadlines. Current knowledge of industry trends and regulations.
Posted 2 weeks ago
4.0 - 7.0 years
2 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
This Opportunity is with a leading Pharma company for their office in Mumbai location Role: Distribution Executive Experience: 4 - 7 Years Job Description: Roles & Responsibilities: Monitoring stock, SRO & STN generation for Breakage Expiry & near expiry stock and follow up with CFA. Order processing approvals, Stockiest unlocking in SAP. Processing of Credit notes against Goods return. Good knowledge of Stock adjustment entries Excess and Shortages in SAP. Coordination with Transporter & CFA for timely dispatches and deliveries. Follow up with CFA for LR & Delivery entries, inbound Effect. Follow up with CFA & Super stockiest for outstanding, Credit balance adjustments. Stockiest Drug License & Food license update in SAP. Qualification & Required Skillset: Any Graduate Full Time Stock Management Order Processing Pharma industry experience SAP MS Office Interested Candidates can share their CV's at priyal@topgearconsultants.com
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
1. Handle end-to-end order processing for IT products/services. 2. Review orders for completeness, accuracy, and compliance with company policies. 3. Review and verify incoming orders for accuracy and completeness. 4. Coordinate with sales, finance, and operations teams to ensure seamless order fulfillment. 5. Maintain accurate records of all transactions and customer interactions. 6. Identify and resolve discrepancies or issues in the order lifecycle. 7. Provide clear communication regarding any order delays, shipping issues, or changes. 8. Collaborate with Sales team to ensure smooth and timely order fulfillment. 9. Maintain and update order records in the system, ensuring all information is accurate and up to date. 10. Prepare and send order confirmations, invoices, and shipping details. 11. Investigate and resolve order discrepancies, including shipping issues, incorrect orders, and returns. 12. Handle complaints professionally and escalate issues when necessary. 13. Ensure that orders are processed in a timely and efficient manner. Why you should Join our Company? 5 days working (Weekends are for fun) 9 hours working (Since you have a LIFE beyond work Fun at work (your mental health is as important as your Physical health) Salary On time (we don't make you wait for your hard-earned money)
Posted 2 weeks ago
2.0 - 4.0 years
36 - 132 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Job title- Order Processing and Dispute Resolution Specialist Location 2-3 days work from Office Only Hyderabad Location Timing- 2nd Shift 2-11 PM Experience- 2-4 Year Job Description- Key Responsibilities: Order Processing and Management: Accurately process customer orders in the system. Ensure orders comply with company policies and customer agreements. Coordinate with cross-functional teams for timely delivery. Invoicing: Generate and submit invoices to clients accurately and timely. Handle invoice adjustments or credit memos when required. Cash Application: Apply customer payments to corresponding invoices. Ensure accurate reconciliation between accounts receivables (AR) and cash received. Investigate and resolve discrepancies in payments (e.g., underpayments, overpayments). Credit Management: Review credit terms and limits for new and existing contracts. Ensure adherence to the credit policies. Assess customer creditworthiness and recommend adjustments when necessary. Collection and Dispute Management: Follow up on overdue payments and manage collections. Escalate unresolved payment issues to the appropriate teams. Address customer disputes related to invoices, deliveries, or pricing. Facilitate timely resolution of disputes. Dispute Resolution: Analyze, investigate, and resolve financial disputes related to payments, billing errors, chargebacks, PO related disputes, or any other transactions. Communicate effectively with clients and stakeholders to resolve disputes promptly. Collaborate with internal teams and clients to gather data and documentation required for dispute resolution. Root Cause Analysis: Identify patterns and root causes of recurring disputes. Recommend process improvements and implement corrective actions. Leverage automation and technology tools to optimize dispute resolution processes. Stakeholder Management: Act as the main point of contact for dispute-related queries from clients, internal teams, and external parties. Build relationships with stakeholders to facilitate efficient dispute resolution. Reporting and Analysis: Prepare reports on dispute management activities, including key metrics such as resolution time, dispute volume, and trends. Provide insights and recommendations to improve operational performance. Process Improvement: Leverage automation and technology tools to optimize dispute resolution processes. Recommend and develop enhancements to dispute management workflows to improve efficiency and resolution time. Qualifications: In-depth knowledge of financial processes, including billing, payments, and reconciliation. Strong analytical and problem-solving skills. Extensive abilities to communicate, facilitate, and present cogently to all levels of industry audiences, clients, and internal staff and management. Proficiency in utilizing software to analyze reports and draft summary reports, such as Microsoft Office and other related firm-issued tools. Familiarity with dispute management and cash application software and other financial tools (e.g., SAP/Business Objects, PeopleSoft, Salesforce, Blackline, Oracle, HighRadius, etc.). Experience Level: 2-4 years of relevant experience in order processing, invoicing, cash application, credit management, or dispute resolution.
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Vadodara
Work from Office
Responsibilities: * Collaborate with sales team on order processing * Provide exceptional customer service * Maintain accurate records & reports * Manage sales orders from start to finish
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Ranchi
Work from Office
Store Manager - Medical Store Retail - Kishore Ganj, Ranchi - E-Medix Smart Pharmacy Franchisee Store Job Description: Store Manager E-Medix Smart Pharmacy Franchise (Kishoreganj, Ranchi) Position Title: Store Manager Employment Type: Full-Time Experience Required: 2-5 years in retail operations, with at least 1-2 years of experience managing or working in a medical or pharmacy shop. Education: Bachelor s degree (preferred); Diploma/Certification in Pharmacy/Healthcare/Retail Management is a plus. Job Summary We are seeking a motivated and experienced Store Manager to lead operations at our E-Medix Smart Pharmacy franchise. The ideal candidate will have prior experience in medical or pharmacy shop operations, ensuring seamless store functionality, delivering excellent customer service, and meeting business objectives while adhering to company policies and healthcare regulations. Key Responsibilities Operational Management : Oversee day-to-day operations, including inventory management, order processing, billing, and compliance with pharmacy regulations. Team Leadership : Supervise and train store staff, assign tasks, and ensure a productive and collaborative work environment. Customer Service : Address customer inquiries and complaints professionally, ensuring high levels of satisfaction and loyalty. Sales Performance : Drive sales by implementing promotional activities, managing pricing strategies, and monitoring KPIs to meet revenue targets. Inventory Control : Maintain optimal stock levels, coordinate with the procurement team for timely replenishment, and prevent shortages or overstocking. Regulatory Compliance : Ensure adherence to all healthcare guidelines, including prescription handling, storage of medicines, and overall store hygiene. Reporting : Prepare daily, weekly, and monthly performance reports for management. Store Upkeep : Ensure the store is well-maintained, clean, and visually appealing for customers. Qualifications Proven experience in retail management, with at least 1-2 years of experience working in a medical or pharmacy shop . Strong leadership and team management skills. Exceptional customer service and communication skills. Proficiency in using Point of Sale (POS) systems and basic MS Office applications. Knowledge of pharmacy operations, prescription handling, and healthcare compliance is a must. Ability to work in a fast-paced environment and solve problems effectively. Key Competencies Leadership and Decision-Making Attention to Detail Excellent Interpersonal Skills Sales and Marketing Acumen Problem-Solving Abilities What We Offer Competitive salary with performance-based incentives. Opportunities for professional growth and development. A dynamic and collaborative work environment. The chance to be a part of a growing healthcare brand with a mission to make quality medicines accessible. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Bikram
Work from Office
Position Title: Store Manager Employment Type: Full-Time Experience Required: 2-5 years in retail operations, with at least 1-2 years of experience managing or working in a medical or pharmacy shop. Education: Bachelor s degree (preferred); Diploma/Certification in Pharmacy/Healthcare/Retail Management is a plus. Job Summary We are seeking a motivated and experienced Store Manager to lead operations at our E-Medix Smart Pharmacy franchise. The ideal candidate will have prior experience in medical or pharmacy shop operations, ensuring seamless store functionality, delivering excellent customer service, and meeting business objectives while adhering to company policies and healthcare regulations. Key Responsibilities Operational Management : Oversee day-to-day operations, including inventory management, order processing, billing, and compliance with pharmacy regulations. Team Leadership : Supervise and train store staff, assign tasks, and ensure a productive and collaborative work environment. Customer Service : Address customer inquiries and complaints professionally, ensuring high levels of satisfaction and loyalty. Sales Performance : Drive sales by implementing promotional activities, managing pricing strategies, and monitoring KPIs to meet revenue targets. Inventory Control : Maintain optimal stock levels, coordinate with the procurement team for timely replenishment, and prevent shortages or overstocking. Regulatory Compliance : Ensure adherence to all healthcare guidelines, including prescription handling, storage of medicines, and overall store hygiene. Reporting : Prepare daily, weekly, and monthly performance reports for management. Store Upkeep : Ensure the store is well-maintained, clean, and visually appealing for customers. Qualifications Proven experience in retail management, with at least 1-2 years of experience working in a medical or pharmacy shop . Strong leadership and team management skills. Exceptional customer service and communication skills. Proficiency in using Point of Sale (POS) systems and basic MS Office applications. Knowledge of pharmacy operations, prescription handling, and healthcare compliance is a must. Ability to work in a fast-paced environment and solve problems effectively. Key Competencies Leadership and Decision-Making Attention to Detail Excellent Interpersonal Skills Sales and Marketing Acumen Problem-Solving Abilities What We Offer Competitive salary with performance-based incentives. Opportunities for professional growth and development. A dynamic and collaborative work environment. The chance to be a part of a growing healthcare brand with a mission to make quality medicines accessible. Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Job Description Job Purpose: This position will be the point-of-contact for Sales Operations and vendors. They will also play an integral role working with Sales, Products, Finance, Trade Compliance, Enterprise Data Management and other Cross Functional Departments. The Procurement Specialist is required to primarily manage all purchasing activities between TD SYNNEX and vendors, so as to ensure the effective procurement and fulfillment of products and services to customer in a timely manner. This is an individual contributor position. Responsibilities: Receive Sales Orders (SO) and create Purchase Orders (PO) in SAP. Ensure timely communication with stakeholders to address any discrepancies. Maintain accuracy in data entry across all involved systems. Monitor the process flow to ensure timely task completion. Utilize the SAP SD (Sales and Distribution) module to manage sales orders and ensure accurate order processing. Demonstrate proficiency in MS Office, particularly: Excel/Advanced Spreadsheet Skills : For data analysis, reporting, and managing information related to SKUs, pricing, and PO details. Knowledge, Skills and Experience: Diploma/Degree/Professional qualification in Business, Finance or other related field or equivalent work experience. Minimum of 2 years relevant working experience, ideally in IT multinational environment. At the minimum 3 years of solid work related experience, if does not possess a degree. Track record on Sales/Procurement Operations with SAP and/or ERP systems experience is an added advantage. Shared services experience and/or able to work shift would also be an added advantage. Have good communication in English & German , on the job understanding and problem solving skills. Proven ability to work independently, effectively in an office-based environment and under high pressure. Knowledge in MS Excel and Words is required. Key Skills We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Coimbatore
Work from Office
Senior Backend Developer - Scalable Applications & Systems Location: Bengaluru / Hybrid Experience: 3-5 years Type: Full-time About Us At Lyzr , were building intelligent, high-performance platforms that power next-gen digital products. We re looking for a Senior Backend Developer who thrives on building robust, scalable systems and has hands-on experience in end-to-end application development, payment gateway integration, and architecting backend solutions that scale. If you love designing clean APIs, solving real-world challenges, and optimizing systems for performance you ll love this role. What You ll Do Own development of scalable backend systems for production-grade applications Design and implement RESTful APIs, microservices, and data models Own payment gateway integrations (e.g., Razorpay, Stripe, etc.) and ensure secure, seamless transactions Architect and deploy backend solutions across cloud platforms (AWS, GCP, etc.) Build and maintain resilient infrastructure to support high-traffic applications Collaborate with frontend, DevOps, and product teams to ship end-to-end features Optimize systems for performance, reliability, and scalability Drive code quality, system security, and architectural best practices What We re Looking For 3-5 years of experience in backend development with end-to-end ownership of feature delivery Proficiency in Python (or similar backend languages like Node.js, Java, or Go) Strong knowledge of relational and non-relational databases Proven experience with payment gateway integration and order processing systems Experience designing scalable systems and working with event-driven or distributed architectures Familiarity with Docker, Kubernetes, CI/CD pipelines, and monitoring tools Ability to translate business needs into robust technical solutions Excellent debugging, communication, and collaboration skills Nice to Have Experience working in startups or fast-paced product teams Exposure to AI/ML-based systems or microservice architectures Prior experience in fintech or e-commerce platforms Contributions to open-source backend projects Why Join Us Work on impactful projects with real users and scale Join a fast-moving, no-nonsense product team that loves shipping Flexible hybrid working model with high ownership and zero micromanagement Be part of a company that s building for the future
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Summary: We are seeking a detail-oriented and proactive Revenue and Accounts Receivable Specialist to join our finance team. This role is responsible for supporting the end-to-end revenue cycle, including billing, accounts receivable, credit management, revenue recognition, and reporting. The ideal candidate will be experienced in working with NetSuite, customer communication, and cross-functional collaboration. Key Responsibilities: Process daily billings to ensure timely customer invoicing. Issue credit memos related to returns and adjustments. Maintain accurate customer account information, including payment terms and contact details. Manage cash application process by reviewing bank activity and applying customer payments. Respond to order-related inquiries from the sales team regarding credit approvals, pricing, item setup, and order releases. Approve customer orders upon receipt of payment and coordinate with internal systems team for order processing issues. Communicate with customers regarding payments, collateral, and invoice-related matters. Prepare weekly AR aging reports and revenue forecasts for internal stakeholders. Support the month-end close process by preparing journal entries, reconciliations, and revenue reporting. Monitor and validate consumption reports and ensure data integrity in Netsuite. Review and process rebates and promotions based on distributor POS reports and sales agreements. Support quarterly accrual processes and revenue forecasting models. Ensure accurate revenue recognition in compliance with contracts, including rule assignment and JE preparation. Track extended warranty and subscription (SMS) revenue. Generate pro forma invoices as needed, ensuring compliance with tax and freight requirements. Qualifications: Bachelor s degree in Accounting, Finance, or related field. 3+ years of experience in revenue accounting and AR processes. Experience with NetSuite Strong attention to detail and ability to manage multiple priorities. Excellent written and verbal communication skills. Proficiency in Excel and working knowledge of GAAP revenue recognition principles.
Posted 2 weeks ago
2.0 - 7.0 years
1 - 1 Lacs
Agra
Work from Office
Responsibilities: Manage product listings & catalogs Ensure accurate inventory levels Process orders efficiently Collaborate with marketing team on promotions Analyze sales data using Excel sheets/Google Sheets Managing Amazon,flipkart,myntra operations
Posted 2 weeks ago
2.0 - 7.0 years
4 - 7 Lacs
Mumbai
Work from Office
Manage daily e-commerce order processing through Shopify Coordinate with warehouse teams to ensure accurate picking, packing, and dispatch Monitor inventory levels track stock accuracy across systems Liaise with logistics partners for smooth last-mile delivery Handle exceptions delays, lost shipments, returns with ownership and urgency Work closely with the Customer Happiness team to ensure customers are informed and cared for Ensure packaging quality every box should reflect our brand values Support inventory audits and process improvements Use tools like Shopify, Google Workspace, Slack, Notion What We re Looking For Freshers are welcome we love hiring proactive freshers! 1 2 years of experience in ecommerce operations, logistics, or supply chain is a plus Strong organisational skills and attention to detail Ability to handle fast-moving environments with changing priorities A mindset aligned with our values: doing the right way, not the easy way; always learning and improving; taking ownership and responsibility; understanding that growth lies in discomfort; serving with grace and respect Comfortable with tools like Shopify, Google Workspace, Slack, Notion Based in Mumbai this is a full-time, in-office role at our HQ in Andheri Wes
Posted 2 weeks ago
1.0 - 6.0 years
4 - 8 Lacs
Chennai
Work from Office
Job Description Job Purpose: This position will be the point-of-contact for Sales Operations and vendors. They will also play an integral role working with Sales, Products, Finance, Trade Compliance, Enterprise Data Management and other Cross Functional Departments. The Procurement Specialist is required to primarily manage all purchasing activities between TD SYNNEX and vendors, so as to ensure the effective procurement and fulfillment of products and services to customer in a timely manner. This is an individual contributor position. Responsibilities: Receive Sales Orders (SO) and create Purchase Orders (PO) in SAP. Ensure timely communication with stakeholders to address any discrepancies. Maintain accuracy in data entry across all involved systems. Monitor the process flow to ensure timely task completion. Utilize the SAP SD (Sales and Distribution) module to manage sales orders and ensure accurate order processing. Demonstrate proficiency in MS Office, particularly: Excel/Advanced Spreadsheet Skills : For data analysis, reporting, and managing information related to SKUs, pricing, and PO details. Knowledge, Skills and Experience: Diploma/Degree/Professional qualification in Business, Finance or other related field or equivalent work experience. Minimum of 2 years relevant working experience, ideally in IT multinational environment. At the minimum 3 years of solid work related experience, if does not possess a degree. Track record on Sales/Procurement Operations with SAP and/or ERP systems experience is an added advantage. Shared services experience and/or able to work shift would also be an added advantage. Have good communication in English & German , on the job understanding and problem solving skills. Proven ability to work independently, effectively in an office-based environment and under high pressure. Knowledge in MS Excel and Words is required. Key Skills
Posted 2 weeks ago
2.0 - 6.0 years
6 - 11 Lacs
Mumbai
Work from Office
About the Role: The Sr. Associate / Lead / AM - Logistics role is for an individual with exposure to warehouse & logistics operations, EXIM (Export-Import) operations, a solid understanding of SAP system entries for supply chain management (SCM) tasks, exceptional data entry capabilities, strong customer coordination skills, and the ability to negotiate effectively. The Logistics Executive will play a pivotal role in supporting our logistics and supply chain functions while actively engaging with internal stakeholders & customers and ensuring smooth operations. Key Responsibilities: EXIM Support: Assist in various aspects of export and import operations, including documentation, customs compliance, and shipping coordination. Collaborate with senior team members to ensure compliance with EXIM regulations and processes. SAP System Entries for SCM: Utilize the SAP system to input and manage supply chain-related data, including inventory tracking, order processing, and logistics documentation. Work closely with the SCM team to ensure accurate and timely data entries. Data Entry and Documentation: Maintain meticulous records of shipments, orders, and relevant documentation. Ensure data accuracy and completeness in all logistics and supply chain records. Warehouse operations: Physical verification of all the inventory items done every month at all the regional locations. Send weekly reports on inventory, check with the billing team & get confirmation of billable items. Inventory Audit and physical audits for PAN India. Handling freight forwarders, CHA & transporters. Provide exceptional customer service, promptly addressing customer concerns and inquiries. Negotiation Skills: Collaborate with suppliers, carriers, and other stakeholders to negotiate favorable terms for transportation, shipping, and logistics services. Strive to achieve cost-effective solutions while maintaining high service standards. Problem Solving and Troubleshooting: Identify and resolve logistics-related challenges, working to minimize delays and disruptions in the supply chain. Escalate issues to appropriate teams when necessary and assist in implementing corrective actions. Qualifications and Skills: Bachelors degree in Logistics, Supply Chain Management, Business, or a related field. 4+ years of experience in logistics & supply chain management roles, preferably within solution integration or a technology-driven business. Limited experience in EXIM operations is a plus. Familiarity with SAP or other ERP systems for supply chain and logistics data entry. Excellent data entry skills with a strong emphasis on accuracy and attention to detail. Strong interpersonal and communication skills for effective customer coordination. Basic negotiation skills to engage with suppliers and service providers. Problem-solving mindset and ability to work collaboratively in a team environment. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Ability to prioritize tasks and manage time efficiently in a fast-paced setting.
Posted 2 weeks ago
2.0 - 6.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
Preparation of Offers for Spares/Services Follow up with Clients for Offer status maintaining sales records & MIS reports Customer interaction & primary negotiations Assisting for review reports & visit plan preparation for Commercial head Travelling to customer places for closure of orders (In Some Cases) Assisting commercial head for daily activities Assisting coordination team for daily activities
Posted 2 weeks ago
5.0 - 7.0 years
6 - 7 Lacs
Mumbai
Work from Office
Are you? Interested in working for an international and diverse company? Interested in developing your career in a leading Printing, Coding and Marking industry? Looking for a friendly and supporting team? If so, read on! It s likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe, in the food, beverage, pharmaceutical, and industrial marketplaces are authentic and safe for consumers to use. We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. We are currently hiring a Business Support Executive to be based at Mumbai. In this role, a typical day will look like: Business support executive is responsible for managing the entire order lifecycle, from order receipt to fulfillment, ensuring accurate and timely processing of customer orders. This position involves close coordination with sales, inventory, and logistics teams to ensure smooth operations and a high level of customer satisfaction. Validate & process AP orders / IB orders / service contracts. Co-ordinate with Customer & sales team for order clearance & processing Follow up with Internal approval authorities for order clearance Work closely with supply chain teams for material availability, dispatch, and delivery at customer site. Inform warehouse about COD / self-pickup orders Timely update of MIS for assigned zone / vertical Act as primary point of contact for assigned zone / vertical Ensure individual responsibilities are performed in a timely manner. Communicate and interact effectively with Sales, Product, Finance and Logistics teams. The essential requirements of the job include Education - bachelor s degree in any discipline Work experience 5-7 years in order processing Proficiency in MS Excel & ERP, preferably Oracle Desirable to have SFDC exposure, not mandatory Critical success factors Must have good communication skills Ability to collaborate and work effectively with internal and external stakeholders. Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project Thriving in a supportive team environment that inspires you to strive for excellence. WHY VIDEOJET: Videojet is a global organization of more than 3,200 professionals, dedicated to serving our customers through teamwork, cooperation, innovation and the continuous pursuit of excellence in all business. We offer a wide range of exciting career opportunities for those who seek a challenging, fast-paced, results-oriented environment where personal contributions are recognized and rewarded. Videojet Technologies Inc is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. EQUAL OPPOTURNITY: Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. OUR CULTURE: More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world. OUR VALUES: We serve humanity with purpose and integrity We unlock ingenuity for customer success We deliver results as a team We continually improve for enduring imp If you ve ever wondered what s within you, there s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we re Safeguarding the World s Most Vital Resources and building rewarding careers along the way. If you ve ever wondered what s within you, there s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 6 Lacs
Chennai
Work from Office
RESPONSIBILITIES Product/Service Information Provide advanced product/service information and respond to complex customer questions about the product/service. Customer Order Processing Record and process custom/special orders that may require additional resources for delivery and coordinating with those teams as required. Resolving Customer Issues Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required. Customer Relationship Development / Prospecting Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response. Customer Relationship Management (CRM) Data Monitor team members use of the customer relationship management system, identifying and resolving standard issues and escalating these to a senior manager as appropriate. Customer Needs Clarification Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customers level of interest and to identify and respond to areas requiring further information or explanation. Renewals Help drive customer renewals through exceptional service, supporting the sales teams as required. Operational Compliance Identify, within the team, instances of non-compliance with the organizations policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Behavioral Competencies Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options. Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others ideas and input. Skills Customer-Focused Approach Works without supervision and provides technical guidance when required to orient the sellers organization around delivering to the key needs of their customers. Leverages Digital Communications with Customers Works with full competence to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works without supervision and may provide technical guidance. Masters Service Conversations Works with full competence to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works without supervision and may provide technical guidance. Navigates Customer Challenges Works with full competence to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works without supervision and may provide technical guidance. Strengthens Customer Connections Works with full competence to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works without supervision and may provide technical guidance. Builds Customer Loyalty Works with full competence to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organizations ability. Typically works without supervision and may provide technical guidance. In-Depth Questioning Works without supervision and provides technical guidance when required to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution. Initiates Compelling Sales Conversations Works without supervision and provides technical guidance when required to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Service Into Sales Works with full competence to recognize sales opportunities during service interactions to enhance overall customer service. Typically works without supervision and may provide technical guidance. Builds Rapport Works without supervision and provides technical guidance when required to quickly and effectively establish trust within the buying centers in the client s organization. Knows the Buying Influences Works without supervision and provides technical guidance when required to accurately identify and understand the key buying influences pertaining to an opportunity. Manages Buyer Indifference Works without supervision and provides technical guidance when required to acknowledge and ask questions to understand the circumstances surrounding client indifference. Understands Issues/Motivations Works without supervision and provides technical guidance when required to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges. Education Short-Cycle Tertiary Education General Experience Experienced practitioner able to work unsupervised (13 months to 3 years) Managerial Experience Basic experience of coordinating the work of others (4 to 6 months) Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!
Posted 2 weeks ago
1.0 - 3.0 years
0 - 2 Lacs
Chennai
Work from Office
Job Location : Chennai Qualification : Any Graduate Shifts: Night Shift Experience: 1 to 3 Years Note: Good communication skills, willingness to work in Night shift. Roles & responsibilities: • Experience in managing Orders , Followups etc • Actively chase relevant and required data for the submitted claim • Documentation creation , Handling incoming calls,Managing Consumer concerns/queries& Producing emails or written responses • Monitor, review, and report on status of orders to client • Upkeep of the claims database for data quality and master data management • Quote Administration , Parts Administration , Billing Administration & Contracts Administration Regards, Infosys BPM Recruitment team
Posted 2 weeks ago
2.0 - 7.0 years
4 - 7 Lacs
Pune
Work from Office
Greetings from Fresenius Kabi India Pvt Limited About Us: Fresenius Kabi is a global healthcare company that specializes in lifesaving medicines and technologies for infusion, transfusion and clinical nutrition. Our products and services are used for the therapy and care of critically and chronically ill patients.Established in 1995, Fresenius Kabi India Pvt. Ltd is the country's most admired healthcare provider. Fresenius Kabi as a global healthcare provider has been caring for life for over 100 years. We are dedicated to healthcare professionals by providing them with a diverse range of pharmaceutical products and medical devices. Our business can be broadly classified into four therapeutic areas, Clinical Nutrition which offers parental and enteral nutrition products, IV drugs which formulate intravenously administered generic drugs such as Oncology drugs, Anaesthetics and analgesics, Anti-infective and critical Care drugs, Infusion therapy which includes infusion solutions & colloids, Medical Devices (Transfusion Technology/Infusion Technology) offers pumps, disposables, Infusion management system, products of collection & processing of blood components & for therapeutic treatment of patients blood by apheresis systems. In the field of biosimilars, we develop products with a focus on autoimmune diseases and oncology. All these therapeutic areas are segmented in 4 different business verticals functioning across various geographies. Role 1 Job Purpose & Main Accountabilities Customer Appointment To ensure 100% dedication in appointing Customer and Ship to code parties in FK books with no deviations as per Check list provided. Monthly Customer Data validation reports to be prepared and submitted MIS reports to be submitted for Customer appointed every month. Business Partner Due Diligence BPDD compliance 100% with monthly and quarterly review and documented report to be prepared. Review and document CMD changes and BPDD on quarterly basis & Master data annually Customer Service Customer Verification of all active Customers to be done Experience and Qualifications Graduate with a commerce background Proficiency in MS Office (Excel) & SAP knowledge (Sales and Distribution) 2-4 years of experience in a similar role in a sales organization Should have a fair understanding of accounting Please email on Pooja.Gijre@fresenius-kabi.com or connect on +91 7709395400 form Mon to Fri between 10 AM to 6 PM . Refer this job to someone you know or fits the role. Thanks Team HR Fresenius Kabi
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
Hiring for Order Management Skill:- Order Management,OrderFulfillment, otc, order processing,Quotation Exp- 1Yrs Chennai PKG Upto-3.5LPA NP-Imm 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
PO Placement, Invoicing, Delivery plan Import of Foreign goods and custom clearance RMA & export handling OEM /Customer Interaction Bank Related activities Audit report Submissions Payment follow ups Database Management Admin activities
Posted 2 weeks ago
2.0 - 9.0 years
1 - 2 Lacs
Mumbai
Work from Office
Weare seeking a dynamic and process-oriented Sales Relationship Operations Senior Executive to join our team in Mumbai. This dual-roleposition requires someone who can efficiently manage sales operations whileindependently handling key client accounts. The ideal candidate will not beresponsible for new client acquisition (hunting) but will focus on nurturingand growing existing relationships (farming) and ensuring seamless backendsales support. KeyResponsibilities: Manage end-to-end Sales Order Booking , ensuring timely and accurate documentation. Coordinate with internal departments to facilitate invoice generation and ensure timely sharing with clients. Act as a primary point of contact for assigned clients, overseeing their entire sales lifecycle and addressing ongoing requirements. Support backend sales processes and collaborate on operational tasks to streamline sales workflows. Maintain clear, professional communication and coordination with both clients and internal stakeholders. Requirements: 35 years of experience in sales operations and/or client relationship management . Strong coordination, communication, and follow-up skills . Ability to work both independently and collaboratively across cross-functional teams. A client-first approach with a focus on process efficiency and operational excellence .
Posted 2 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Mumbai, New Delhi
Work from Office
Develop and execute strategic sales plans to achieve sales targets Identify and build relationships with new customers in the flexible packaging, FMCG, pharmaceutical, and food sectors. Manage key accounts and ensure high levels of customer satisfaction and repeat business. Coordinate with the production, design, and technical teams to ensure smooth order processing and delivery. Conduct market research to identify trends, competitor activities, and potential new markets. Participate in industry trade shows, exhibitions, and client meetings to promote the brand and products. Provide weekly and monthly sales forecasts and performance reports to senior management. Ensure timely collection of payments and manage receivables efficiently.
Posted 2 weeks ago
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