824 Order Processing Jobs - Page 10

Quintes Global hiring for Senior Process Associate Customer Services(Order Management) for Ireland based renowned Biotech company specialising in the development, manufacture and marketing of clinical diagnostic products !! Job Location- Noida Shift- US shift 5 Days week Need immediate joiner Drop Facility & dinner facility will be given by company Role- Senior Process Associate Customer Services (Order Management) Job Summary: The Customer Service(Order Management) Associate will be responsible for ensuring that customer orders are serviced efficiently from initial enquiry on pricing/availability, order entry, inventory allocation, associated paperwork, through to final invoicing and (any) query resolution The role requires the incumbent to support the Team Lead in ensuring that all touchpoints from order enquiry to post order receipt support are addressed timely and to the customers satisfaction. The Customer Service Associate will be required to timely process the orders, and work in a cross functional environment, as per requirements. The incumbent will also support any new offshoring / expansion of roles that may result from future business needs. Key Responsibilities: Proven experience in Shared Services or BPO operations Knowledge/ exposure to manufacturing setup and preferably related industry domain Customer/ BU understanding and Responsiveness to Business Changes and requirements Ability to provide accurate data and influence recipients in relation to analysis and decisions Ability to drive documentation of operating procedures and implement process improvements Effective communication and problem solving skills Ability to plan and effectively deploy resources to maximise utilisation. Overall exposure to computers, ERP, internal business applications. Proficiency in using reporting tools. Knowledge of compliance requirements Interested candidate can share their resume at sunandal@quintesglobal.com with their current ctc, exp ctc & NP.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity Ltd. is a $16.4 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at ROLE OBJECTIVE Supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole Customer Service Organization, intercompany business. Responsibilities To deliver extraordinary customer experience: As a customer facing function we always need to ensure that each and every customer turns into a promoter of TE. We need to fulfill the demanding nature of our customers and exceed their expectations by delivering extra ordinary customer experience on every inquiry. Creating a network with support functions and acting in accordance with TE Values to meet our objective of ECE. Delivering swift results to exceed expectations. Order Management - Entry of paper/fax customer purchase orders into TE SAP order management system. Completely and accurately enter all relevant purchase order data elements including part numbers, shipping and billing information, and any special instructions. Orders are to be created per documented work instructions. Utilize TE Knowledge Base to resolve technical/procedural issues while doing the daily task. Quotations Receive inbound quotation requests from customer and sales. Generate standard quotes using TE SAP System. Send quotes via email to customers and sales. Backlog Management/Order Changes Work with Material Planners and controllers and internal support functions to manage and cater to customer requests on better delivery dates. Make changes to existing sales orders in TE SAP System based on requests from CCP, Customers and Sales. Utilize knowledge base to understand individual customer contractual conditions for change orders. Make decisions on accepting, rejecting or modifying requests for change orders. Focus on getting deliveries cut for Orders that are past due on our systems at the earliest. Support of e-commerce systems including forecasting customer demand, update customer website with information and reports generated from TE SAP System Returns Receive return requests from Quality/Sales/customer. Generate RE Order in the system and create a CR after validating all the essentials of the material that is being returned by a customer for various reasons. Cross trainingsLearning and supporting all the transactions within the region/cross region. Innovation Challenge self to develop new and improved ideas for all that we do. Skills Education - Any graduate Customer centric. Excellent communication skills. Communicate with end customers via various channels such as telephone, email and chat (inquiries) to resolve technical questions and propose options and solutions. Detail oriented Strong organization and time management skills Ability to learn quickly and provide complete floor support Fluent in business communication. Proficiency on MS Office suite Note Okay to work in Night Shift Competencies

Key Responsibilities: Perform order management tasks for specific customers/accounts, handling the entire order life cycle (order entry, modification, invoicing, credits/debits, logistics documentation). Provide consultative support to customers regarding lead time, availability, minor technical support, and policy. Act as a single point of contact for customer inquiries and escalations, managing them to closure. Demonstrate customer support excellence in all communications and interactions. Liaise with internal production, planning, and materials teams to ensure prompt, accurate, and timely order throughput, including achieving financial targets. Communicate with sales, warehouse, and logistics staff to confirm order status and resolve customer queries. Support departmental goals and initiatives to become a more proactive customer-centric organization. Develop, document, and enhance standard administrative practices related to customer communication and order throughput processes. Identify and develop proactive communications for assigned customers regarding processes, policy, and best practices. Support customer visits and participate in continuous improvement projects. Lead a team of 5+ Order Management Representatives/Specialists. Plan, prioritize, and schedule team activities for efficiency. Review progress and evaluate results for continuous improvement. Ensure customer support excellence in all interactions. Utilize departmental tools, systems, and processes effectively. Monitor team performance and adapt procedures for improvement. Lead cross-functional problem-resolution initiatives. Address complex inquiries promptly and accurately. Liaise with other departments to integrate activities. Analyze customer inquiries and recommend process improvements. Develop problem-solving guidelines and materials. Own departmental metrics, reporting, and analysis. Coordinate team input for proactive customer communications. Lead local and participate in global continuous improvement projects. External Qualifications and Competencies Qualifications: Bachelor's degree or equivalent required. This position may require licensing for compliance with export controls or sanctions regulations. Competencies: Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Drives results: Consistently achieving results, even under tough circumstances. Manages complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development: Actively seeking new ways to grow and be challenged using both formal and informal development channels. Customer Support: Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction. Order Life Cycle: Demonstrates the phases of the end-to-end order life cycle, terminology, and functional collaboration that enable customer orders to be fulfilled. Order Life Cycle Systems Knowledge: Demonstrates the steps within each system screen to process customer orders, order modifications, and respond to customer queries. Order Processing: Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification, and resolution. Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Additional Responsibilities Unique to this Position Experience: 8+ years of experience in Supply Chain/Customer Order Management, including people management. Experience in managing a team of 5+ employees preferred. Experience in high-impact continuous improvement or Six Sigma projects preferred. Intermediate level of relevant work experience, preferably in consulting or GCC/shared services industry, working with APAC or EMEA region. Skills: Strong team management skills. Excellent communication and interpersonal skills. Ownership and self-drive for value addition. Analytical and problem-solving abilities. Ability to adapt and thrive in a fast-paced environment. Ability to work collaboratively with all stakeholders. Proficiency in Microsoft Office Suite and presentation skills. Work Conditions: Ready to work in shifts (APAC shift: 6:30 AM to 3:30 PM IST or EMEA shift: 12:30 PM to 9:30 PM IST). 2 days work from home and 3 days work from office with free transport facility for both shifts.

AVEVA is creating software trusted by over 90% of leading industrial companies. This role will provide dedicated ownership and focus on the E2E subscription business process flow from quote, contract, fulfilment, service, and billing to smooth and delight the Customer experience. This role will work with other Global Process Owners (GPO) across the business to align and standardise the processes for subscription-based orders. As part of the Global Business Operations Team member, Sp ecialist, Order Management PI - APAC , will ensure the administrative aspect of the AVEVA order processing and customer service functions. This position focuses heavily on having an eye for detail and on being able to provide prompt and accurate responses to customer inquiries. Responsibilities: Essential position to execute first line customer engagement. Consistently inputting and updating information to ensure accuracy of customer records. Fulfill decommissions, exchanges, and other install base change requests. Process and/or release orders in our transactional systems. Partnering with customers to ensure information is collected correctly for order processing including matching Quote, PO, and other agreements. Assisting with invoice management and resolution. Undertake complex assignments where considerable judgment and initiative are required in resolving problems, making suggestions, and implementing those recommendations. Provide local perspective on global policies in order to foster continued improvement. Supply feedback on customer experience to management, sales, and other groups. Creation and maintenance of master data, customer installed base records, cases, etc. within SAP, Salesforce and/or other systems currently in use. Acquire, maintain, and apply knowledge of PI software configuration and shippable parts. Assist and satisfy internal and external customers professionally in a friendly, collaborative and concise manner by providing required information. Escalate partner/customer problems, issues, and concerns to most appropriate person when necessary. Follow-up in a timely, accurate and proactive manner on open issues, tasks, activities, and unresolved items. Answer external phone calls and/or other communication requests from customers and assist with requests/questions. Perform self-audits to obtain high quality results in all processing requests. Qualifications: Excellent interpersonal skills demonstrated through written and verbal communication in English Exceptional telephone customer service skills Highly motivated self-starter with experience in order processing Ability to work in a fast-paced environment Proficient in use of Microsoft Office products (Outlook, Word, Excel) required Experience with CRM Systems; SAP, Oracle and SalesForce knowledge is a plus Detail-oriented with the aptitude to manage multiple tasks Strong analytical, troubleshooting, and problem-solving abilities Ability to adapt to changing environment without sacrificing customer satisfaction or quality Strong organization skills Aptitude to maintain composure in stressful situations and time constraints Team player with a positive attitude Self-starter Fluency in English is mandatory India Benefits include: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support Its possible were hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out moreaveva.com/en/about/careers/benefits/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process InterestedGreat! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out moreaveva.com/en/about/careers/hiring-process About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life such as energy, infrastructure, chemicals, and minerals safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targetssustainability-report.aveva.com/ Find out moreaveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

GRI-ALLESET is a unique organization that specializes in the design, development, manufacture, marketing, and distribution of high-quality, cost-effective product solutions for the global healthcare marketplace. The services offered include a complete suite of contract manufacturing services (including design, development, manufacture, sterilization, and logistics), marketing and sales services, as well as a diverse range of market-tested products that are sold to Custom Procedure Pack Manufacturers, Medical Device Manufacturers and Dealers. We are currently searching for a talented individual who will assume a high level of responsibility for client and business development in Mumbai. Role & responsibilities : Process customer complaints. Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction. Maintain customer price list in order entry and invoice system. Process customer orders, changes, returns and invoicing according to established department policies and procedures. Provide documentation to accounting for bill processing of air and sea shipments. Clear containers Distribute weekly open purchase order reports to customers and manager. 3PL inventory management and reconciliation. Ability to organize and prioritize workflow and to meet established timeframes. Strategic/ tactical planning and implementation capabilities. Track open orders for lifecycle of the order. Preferred candidate profile : Must be proficient in Excel and Microsoft Office. Three of more years of related practical work experience preferably in a manufacturing environment into CSR Role

Job Title: Assistant Manager Customer Service (Europe Region) Location: Vikhroli Experience Required: 4 to 10 Years Industry: Manufacturing Department: Customer Service Job Description: We are hiring an experienced Assistant Manager Customer Service to support our Europe region operations. The ideal candidate should have a strong background in manufacturing customer service , sales coordination , and export order processing . This role requires close collaboration with both customers and internal teams to ensure a seamless Order-to-Cash (O2C) experience. Key Responsibilities: Manage end-to-end customer service operations for international (export) clients Coordinate with internal teams (sales, logistics, finance, production) to ensure timely order fulfillment Handle complete Order-to-Cash process from order entry to delivery and payment follow-ups Maintain proactive communication with customers regarding order status, delivery schedules, and issue resolution Prepare and maintain accurate documentation in SAP and Excel for all customer transactions Ensure customer satisfaction and maintain long-term business relationships Required Skills & Qualifications:- 4+ years of experience in customer service within the manufacturing industry Proven experience handling international/export customers Proficient in SAP (Order Management module) and MS Excel Strong coordination and communication skills with internal stakeholders Knowledge of documentation and compliance related to exports is preferred Graduation in any discipline (Engineering/Commerce preferred) Excellent written and verbal communication skills Should be based in Mumbai

Location: Sector 5, Kolkata Workweek : 5.5 Days (Alternate Saturdays are half-days) Reports To: Management About the Role : We are looking for a detail-oriented, responsible, and highly organized Process Coordinator to join our Management & Operations Team (MDO). This is a critical, behind-the-scenes role designed to ensure that processes, once defined, are executed exactly as expected across different departments. The Process Coordinator doesnt do the work she makes sure it gets done, exactly as defined. This includes documenting workflows, following up with the responsible teams or individuals, tracking progress on shared sheets or dashboards, and ensuring proper reporting. If you are someone who loves structure, timelines, and accountability this role is built for you. What You'll Do : Workflow Implementation - Ensure execution of assigned company processes step-by-step as defined in internal flowcharts Provide instructions and support to team members on how to follow defined processes. Serve as the single point of accountability to ensure the process runs on time and to spec Daily Follow-Ups & Accountability - Perform daily follow-ups with team members to ensure each task is being completed Maintain logs of missed or delayed steps and escalate concerns as needed Proactively remind team members of upcoming or overdue actions Reporting & Documentation - Maintain accurate Google Sheets or Excel trackers Ensure all stakeholders are updated on current progress of any process being monitored Assist the Executive Assistant and MD in pulling reports, data, and insights from ongoing processes Who You Should Be : A female candidate, residing within 60 minutes of Sector 5, Kolkata Someone with a strong sense of responsibility and discipline Must be extremely comfortable with Google Sheets (Excel knowledge is a bonus) Experience in operations, admin, or coordination roles is a plus (especially in SMEs or startups) Should have clear written and verbal communication skills and be comfortable following up persistently Open to learning and implementing structured business systems and SOPs Most importantly, should be someone who enjoys getting things done right, every single time Why This Role Matters : This is a foundational operations role that directly impacts company efficiency and performance You will be the eyes and ears of the MDs office when it comes to ensuring systems are followed Over time, successful performance here can lead to larger opportunities in operations, project management, or administration

Handling transfer orders and delivery orders Preparing MIS reports, including sales reports Supporting the sales team with coordination tasks Maintaining sales-related documentation and records Strong in MS Excel Age Below 25 year, Male & Female .

2 – 3 years of SAP exp for Invoice correction, BP Code creation, Order Process, Invoicing & Revenue recognition in the books of finance. Validation of Agreement/ PO / Contract and capture revenue as per company policy within a strict timeline. Required Candidate profile Rectification of invoices and taking corrective action by raising a Credit Note and re-invoicing in SAP. Prepare reports on a daily and monthly basis as per company policy. Basic knowledge of GST

Key Responsibilities Order Processing, Invoice Management, Sales Data reporting. Collaborate internally with Sales & Service department, externally with the dealer team and process RTO documents. Skills & Qualifications Excellent communication and interpersonal skills. Proficiency in relevant software, including CRM systems and Microsoft Office. Ability to work independently and as part of a team. Attention to detail and accuracy in data entry and record keeping. Understanding of commercial processes Proficiency in Tamil , English & Hindi is a must Bachelor's degree or equivalent Experience 5-7 years in relevant function Salary on par with the industry standards. Shortlisted candidates will be called for interview within a week.

We are looking for a proactive and detail-oriented Spare Parts Sales Coordinator to support our spare parts sales team. The ideal candidate will handle customer inquiries, generate quotations, coordinate with internal departments, and ensure smooth end-to-end order processing. This role requires excellent communication, organization, and a strong customer service mindset. Key Responsibilities: Respond to customer inquiries regarding spare parts via phone, email, or in-person. Prepare and share quotations based on customer requirements and pricing guidelines. Coordinate with the inventory and procurement teams to confirm part availability. Process customer orders in the system and track deliveries to ensure timely fulfillment. Maintain accurate sales records, order status updates, and customer databases . Follow up with customers on order confirmations, pending payments, and feedback . Assist the Spare Parts AGM with administrative tasks and documentation support. Liaise with suppliers and logistics providers for special or back-ordered items. Support the after-sales team by maintaining records of warranty and replacement parts . Generate sales reports and inventory summaries for management review. Qualifications: Bachelors degree or diploma in Business Administration , or a related field. 2 - 4 years of experience in sales coordination, preferably in the automotive, machinery, or spare parts domain. Strong communication skills in English, Hindi, and Marathi (both written and verbal). Proficient in MS Office (Excel, Word, Outlook) ; familiarity with ERP systems is preferred. Excellent organizational, multitasking, and time management abilities. High level of customer service orientation and attention to detail. Preferred Attributes: Female candidates are encouraged to apply to promote gender diversity. Experience in technical or mechanical product sales is a strong plus. Familiarity with inventory or sales software is an advantage.

Role: Order management - Process Specialist Exp: 1.2+ yrs experience in Order management, processing, fullfilment etc Good Communication must Location: Chennai Rotational shift Immediate joiners Regards, Ramya 8489756652

Role & responsibilities Preparing accurate quotations based on customer requirements Generating sales invoices and coordinating with dispatch/logistics Following up with customers and internal departments on order status Handling customer emails and queries Preferred candidate profile Graduate with 4+ years of relevant experience Strong command of MS Office (especially Excel) Good communication and organizational skills Prior experience in sales coordination or similar role is preferred

Coordinate with Sales, Service & Spare Parts teams for quotation preparation. Review OEM quotations and gather missing technical/commercial details. Determine correct HSN codes, GST/duty rates, transport & insurance charges. Prepare accurate cost sheets with complete project details for approval. Submit proposals/offers to internal departments and follow up till order confirmation. Maintain proper project documentation and ensure timely updates in tracking tools (E2C, Excel). Generate OEM purchase orders post order confirmation and ensure timely delivery by regular follow-up. Submit weekly/monthly reports and comply with departmental guidelines. Support additional tasks as assigned by the Department Head.

International/Domestic Bpo Voice process Location : Gurgaon, Noida, Delhi Salary : upto 47k + incentives Good communication required Shifts : US, Australian, Dayshift If interested then call Bharat 9818173324, Anishka 8700622022, Naina 7428699250

Manage entire account, including product listings, inventory, orders. Handle customer orders, process returns, manage refunds. Analyze sales data and suggest improvements to increase sales. Upload product images and descriptions accurately. Required Candidate profile Strong experience in handling E commerce platform Knowledge in handling entire E commerce operation Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com

Retention increase of market share for assigned product category in each account. Responsible for sales in assigned product category in assigned region. Channel Handling experience. Selection of relevant channel partners. Channel conflict resolution. Reconciliation of accounts with the channel partners Up keeping all sales records on maintain data delated to sales. Good geographical Exposure Order processing.

Workspace Delivery Coordinator Work Dynamics (Integrated Facilities Management) ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time, while maintaining safe working practices throughout all we do. The role oversees the day-to-day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is engagement with other service partners to deliver on consistency of service to Occupants and Guests.. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention to detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace Client/Stakeholder Management (in support of the Site Lead) Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Operations Management Functional operational control to deliver excellence every time Managing Soft services related operations Interfacing with the pest control for carrying out the pest control activities at the facility. Interacting with the Housekeeping vendor, collecting all documents from the vendor for compliance audit Taking facility rounds and find out snags and raising tickets for the same Preparing the Daily/Weekly and Monthly reports Ownership of the Day to day administration, including reports generation of the stocks tracker. Follow up and close the tickets logged Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Involve in Vendor staff Training & Development. Implement service tasks, procedures and policies and measure performance Provide comprehensive workspace management for the office premises Be able to resolve problems or improve operations Implementation of service task, procedures, and policies Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Coordinate, manage and oversee vendors to perform a wide range of workspace-related services Work with all related parties on timely delivery of all services When necessary, raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Hospitality / IFM experience of 2 + years or Freshers with Degree/Diploma in Hotel Management or related field. Added benefit would be experience specifically in Housekeeping, detail oriented with good eye for detail Good verbal and written communication skills as well as presentation skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff DIRECT REPORTS TBC INDIRECT REPORTS TBC REPORTING TO Workspace Delivery Assistant Manager Location: On-site Pune, MH

Company Vision: NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction, and every machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries + steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology allows them to optimize their manufacturing process to ensure high productivity and resilience to failure. We currently serve over 250 factories nationwide and are looking to aggressively expand our footprint across India. You can learn more on www.nowpurchase.com. Role Description: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic sales team. The Sales Coordinator will play a vital role in supporting the sales department by managing various administrative tasks, coordinating sales activities, and providing exceptional customer service. The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to multitask effectively. This position offers an exciting opportunity to contribute to our company's growth and success. Location- Kolkata and Pune Key Responsibilities: Provide comprehensive administrative support to the sales team, encompassing tasks such as preparing sales reports, presentations, proposals, and maintaining sales documents, contracts, and related materials. Conduct payment follow-ups' and ensure payment terms are adhered to as per credit policy. Attend customer queries, any sales queries, and grievances, respond politely, and delight customers by going the extra mile. Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt and timely fulfillment and delivery of orders. Ensure all files, CRM and ERP are maintained meticulously, cost documents and reports, MIS are up to date in Zoho. Assist in preparing and distributing sales documentation, ensuring proper organization and storage. Collaborate with cross-functional teams to support sales initiatives, resolve issues, and enhance communication and collaboration. What Your Day Job Involves: Administrative Support: Provide comprehensive administrative assistance to the sales team, including preparing reports, presentations, and proposals, and maintaining sales documents and contracts. Customer Service Excellence: Delight customers by attending to queries and grievances promptly and politely, ensuring exceptional service and satisfaction. Order Processing and Coordination: Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt fulfillment and delivery. Documentation Management: Maintain meticulous records in CRM and ERP systems, ensuring all files, reports, and documentation are organized and up to date. Qualification & Experience: Graduate with 1 to 3 years prior experience as a sales coordinator/sales support executive/Voice process customer service /support roles in any industry. Should have very good working knowledge of Microsoft Excel, Word with strong follow up skills & customer service orientation. Ability to work independently and collaboratively within a team. Prior experience in the industry or product knowledge is a plus. Compensation & Benefits: Compensation: Wont be a blocker for the right candidate Medical Insurance: Benefits of group insurance of 3 lakhs for family including parents, spouse, children. Accidental Insurance: Benefits of 5 lakhs of medical insurance for self, covering 24*7 Generous leave structure. Hiring Process: Screening of applicants & initial telephonic call with HR F2F/Video Interview with Hiring Manager Mettl Assessment Final round with Founder & CEO Email communication on final feedback

Hello go-getter We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You’ll make an impact by: We are currently looking for Order Management/ Specialist to join our order management / logistics Center in one of our Divisions (O2C model). The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model dedicated to the India Region. Processing orders in the system based on the input from customers and salesmen. Organization of deliveries and material flow within the company in line with relevant regulations. Cooperation with suppliers, shipping companies and customs agencies. Monitoring delivery timetables. Prepare Quotation as per the request from Sales. Controlling circulation of documents, verifying their correctness and monitoring shipping documents. Actively proposing process optimizations. Close cooperation with various internal departments (around the world). Act as a stakeholder/Siemens representative when communicating with customer. End-to-end process – from order till invoice and License delivery. You’ll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably Salesforce) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

Hello go-getter We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You’ll make an impact by: We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model). The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model. Responsible Revenue fulfilment. Customer Account and Vendor Account reconciliation. Supports implementation of financial and business administration policies, standards, and procedures, for the assigned organization unit. Accomplishes financial analysis, planning and controlling activities, and all related business administration activities. Checks content and analyzes customer contracts, to ensure compliant and standardized contract management. Accountable for Claims management. You’ll win us over by: A university degree, preferably B.com. Around 7 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably SAP) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

Hello go-getter We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You’ll make an impact by: Order Entry Receive order from the customer. Validate order details (product, quantity, price, terms). Enter order into the system (ERP/CRM). Order Management Check inventory availability. Confirm order with customer. Schedule delivery or production. Credit Management Perform credit check. Approve or decline order based on creditworthiness. Communicate credit decisions to the sales team and customer. Order Fulfillment Pick and pack items from inventory. Generate shipping documents. Ship the order to the customer. Confirm delivery. Invoicing Generate invoice based on order and delivery confirmation. Send invoice to the customer. Record invoice in the accounting system. Accounts Receivable Monitor outstanding invoices. Send payment reminders and follow-ups. Resolve any billing disputes. Cash Application Receive payment from the customer. Apply payment to the correct invoice. Update the accounts receivable ledger. Reporting and Analysis Generate reports on sales, outstanding receivables, and payment status. Analyze trends and identify areas for process improvement. Provide insights to management and other stakeholders. You’ll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably Salesforce) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. work experience in IBM Sterling OMS. Well-versed in IBM Sterling OMS (Cloud/On-prem versions) Handson experience in deployments. Must have strong knowledge on order processing functions like Catalog management; Inventory Management; Sourcing Scheduling; Payments; Distributed Order Management; Supply Collaboration; Reverse Logistics. Must have an understanding of OMS Database schemas. Hands-on experience with core Java; JSP and web services (REST & SOAP). Primary Skills IBM Sterling OMS OMS database Java

Involves daily e-commerce operations, managing inventory and logistics, ensuring timely order processing, and coordinating. The E-comm Ops Manager will also analyze sales data, optimize listings, and implement strategies to boost online sales.

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. With more than 28, 000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Position Title : Contract Admin Noida, India ROLE SUMMARY : Process standard and/or business system transactions from Quote to Customer Order Entry through closure. Identifies opportunities for improvements while following the established global processes procedures for maximizing the process efficiency. KEY RESPONSIBILITIES : 1. Execute processes in compliance with established SOPs and guidelines. Performs a wide variety of billing administration duties for assigned team(s) globally. 2. Works with contracts admins, field service engineers and regional SPOCs to ensure compliance in the service contracts business. 3. Normally follows established procedures on routine work, requires instructions only on new assignments. 4. Should have exposure around audits and services contracts. 5. Receives assignments in the form of objectives with goals and the process by which to meet goals. 6. Maintains the confidentiality of sensitive and proprietary technical, financial, and commercial information. 7. Prior experience Knowledge of SAP and IFS 8. Should have required knowledge on commercial aspects of Proposals, Procurements, Contracts, and closures. 9. Applies acquired job skills and company policies and procedures to complete assigned tasks 10. Extract data publish necessary reports required by the various regional stakeholders as per the established cadence. 11. Contribute to Root cause analysis for any deviation highlighted by the regional stakeholders, required documentation of the said deviations and responding to audit processes as when required. 12. Use the various official tools available like conference calls emails for frequent interaction with peers/ customers regional stakeholders on discussion related to processes, contracts, feedback, presentations other updates on a regular basis. 13. Interact with vendor regional SPOC and Contracts Team Members to assure project progress to meet customer requirements. 14. Proficiency in MS Office and Quick base Application. The Essentials - You Will Have: Education Experience: 1. Bachelors Degree in Science/ Commerce/ Business Administration or equivalent. 2. 3+ years of experience in Business Operations. 3. Should have exposure to Global Work style, engagement with clients while sitting at remote locations. 4. Willing to work in flexible business shifts including NA/LA time zone to drive business stakeholder connect. 5. Lean Six Sigma certifications are a plus. The Preferred - You Might Also Have: 1. Act as a Point of Contact for acknowledging addressing internal customers queries related to Projects Contracts. 2. Participate actively contribute to continuous improvement initiatives reporting/documenting enhancements to improve productivity. Interpersonal 1. Regularly interacts with project/contract administrators, Regional SPOCs, and other Business Unit stakeholders to build productive internal/external working relationships. 2. Strong passion for delivering excellent customer experience. 3. Excellent communicator at all levels (in person, written, telephone) with strong ability to clearly articulate convey the understanding to peers customers. Reports to : Team Lead Keywords: SAP, Supply Chain Management, Project Tracking, Service Management, Order Management, Order Processing, Audits, Invoice Processing, Material Tracking, Customer Relationship Management, Microsoft Office Tools. What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development . . . and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-MS2