1 Order Prioritization Jobs

You should have strong analytical and problem-solving skills to excel in this role. Proficiency in MS Excel and experience with OMS/ERP systems, particularly Microsoft Dynamics, would be advantageous. Excellent communication and stakeholder management skills are also essential for success. In this role, you will need to adopt a problem-solving mindset with a focus on Root Cause Analysis (RCA) and process optimization. You should be capable of handling escalations efficiently and delivering solutions within strict timelines. Your responsibilities will include managing order flow from various channels such as e-commerce platforms, modern trade, general trade, and retail stores. It will be crucial to ensure accuracy in order capture, confirmation, and invoicing. Analyzing order trends to prioritize high-value or time-sensitive orders, coordinating with logistics and warehouse teams for timely delivery, and addressing escalations from channel partners will be part of your role. You will investigate root causes of issues and resolve them promptly to maintain customer satisfaction. Collaboration with demand planning and inventory teams to ensure stock availability, identifying bottlenecks in the order management process for efficiency improvements, and monitoring order management systems (OMS/ERP) will be essential tasks. Generating reports to track performance and providing actionable insights to management will also be a key responsibility. Maintaining continuous communication with Key Account Managers (KAMs) and Modern Trade partners, as well as collaborating with warehouse and logistics teams for optimized order processing and delivery timelines, are important aspects of this role. As the Reporting To: Asst. Manager (Order Management), you should have a minimum educational qualification of a graduate in any stream and possess 1 to 5 years of relevant experience. About SUGAR: SUGAR has experienced significant growth over the past 7 years, establishing itself as one of the fastest-growing digitally-native brands. The company's journey from a successful DTC startup to a multi-brand beauty and personal care conglomerate presents an exciting opportunity to work with passionate individuals striving to turn this vision into reality.,