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Senior Delivery Manager

Wipro Limited

10.0 - 14.0 years

Pune, All india

On-site

As a Senior Delivery Manager at Wipro Limited in Pune, Maharashtra, you will be responsible for leading end-to-end Service Assurance delivery for multiple telecom accounts, ensuring operational excellence and client satisfaction. Your key responsibilities will include: - Account Leadership: Taking ownership of service assurance operations for telecom accounts, including incident management, proactive monitoring, and ensuring client satisfaction. - Service Assurance Oversight: Managing L1-L3 service assurance operations, incident management, and proactive monitoring to maintain operational excellence. - Client Relationship Management: Acting as the primary point of contact for clients, drivin...

Posted 1 week ago

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