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4.0 - 5.0 years
18 - 20 Lacs
Gurugram
Work from Office
Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we ll give you the opportunity to harness all that s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we ll help you in advancing your skills and career. Here, you ll be supported in progressing whatever your ambitions. About the Role: Lead, Customer Care The Customer Care department is crucial in managing and administering the order management of medical equipment and processing orders and inquiries. You will join a dynamic international team supporting local Growth and Emerging Markets and global distributors in fulfilling product orders. Your role will involve managing order handling and ensuring an exceptional customer experience. Location: Gurgaon, Haryana Responsibilities: Performing order entry or order management functions with high quality and delivering expected performance with the needed productivity. Accountable for all metrics such as average handling time, quality targets, etc. , as assigned per the process guidelines. Aligning with all queries shared by the local customer care team and providing resolutions based on information given by customers. PoC for Local Customer Care Being efficient with MS Excel, PowerPoint, MS Word, and MS Outlook Teams. Creating required reports and presentations. Applying basic conceptual knowledge of theories, practices, and procedures within the job function. Performing order assignments using existing procedures. Receiving guidance and direction from more senior-level roles/managers within the job function. Applying general business knowledge obtained through education or past experience with guidance from others. No supervisory responsibility; accountable for own contributions and meeting objectives with guidance from more senior-level roles/managers. Working within standardized procedures and practices to meet process standards. Responsible for timely LWI/ SOP updates and getting them approved by local customer care. Compiling and organizing data/information to support discussions and decision-making. Lead/ support projects to drive efficiencies across the teams/ to business. Support equitable distribution of work across team members. Lead & drive the VI culture in team. Support meeting the overall VI target for the region. Responsible for incident RCAs & Closure as per agreed timelines & severity category. Plan, schedule, execute and report new hire & Re-fresher training. Execute cross skilling plan per defined timeline. Your Experience: Minimum education level: University (bachelor s degree). Minimum 4-5 years of experience in Customer Service and working with order-to-cash processes, ideally in the Medical Devices/Medical Technology sector (or similarly regulated industry, e. g. , Pharmaceuticals, etc. ). Experience with and proficiency using SAP and the Microsoft Office suite of products (Excel, PowerPoint, Outlook). Experience with Salesforce. com/ServiceCloud. Excellent interpersonal and communication skills with a customer-centric mindset. Highly organized & clarity of thought. Ability to manage a complex workload in a matrixed environment. Willingness to learn, grow, and develop. Requisition ID: 610195 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn t just business, it s personal. And if you re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
Posted 1 week ago
4.0 - 8.0 years
6 - 11 Lacs
Hyderabad, Pune
Work from Office
NetSuite Functional Consultant1 Job Responsibilities: Configure/customize NetSuite application to meet customers business requirements. Conduct personalization sessions and document with meeting minute summaries. Demonstrated experience in participating and translating customer business requirements into Business solutions, either as a software solution or a re-engineering initiative Collaborate with technical team member(s) to help guide the development of customized solutions, or data extracts using SQL queries Identify test scenarios, establish test cases and support SIT, UAT with core client stakeholders to ensure system configuration objectives have been met Create training/support documentation, and drive end-user training to promote user adoption Documentation of requirement, Process and User documentation Design business process and application configuration for application based on industry best practices. Support the Go Live deployment processes, ensuring a seamless software launch and continuity of business operations during cutover Responsible for owning and delivering complex solutions using Oracle NetSuite platform. Software-testing and Conduct testing of all kinds and prepare test cases of the modules implemented and developed. Suggest process improvements based on application capability and industry best practices. Responsible for NetSuite Setups Customer, Vendor, and Item Department, Class, Locations NetSuite Processes Order to Cash Procure to Pay Bank Reconciliation Accounting Advanced Revenue management Fixed Asset Intercompany Management Call to Resolution (Case Management) Form Customizations & Fields Creation Custom Records CSV Imports Work-Flows setup Saved Searches & Report Customization Integration process mapping Skills & Experience Required: 8+ yrs of hands on experience in NetSuite Implementation & Enhancement projects Thorough knowledge of NetSuite functionalities and architecture Hands-on experience on NetSuite Integration with 3rd party applications. Should have min 4 end to end implementation experience. Strong communication skills to Work closely with customers and partners to gather requirements and design solutions. Strong NetSuite ERP Knowledge and experience. Setups and Configurations, Saved Searches and reports. The mandatory requirement is to have functional experience in Receivables, Order Management ,case management and billing operations within NetSuite Excellent command on flowcharts, Data flow Diagrams Strong analytical and problem-solving skills, Good team player and collaborate with other team Ready to be on-call on a rotational basis. Excellent command on google sheet, google apps, word, excel, PowerPoint.
Posted 1 week ago
3.0 - 5.0 years
2 - 5 Lacs
Surat
Work from Office
You will be responsible for engaging with key customers to help them with their insurance renewals. This involves identifying opportunities to grow sales, building positive relationships with existing clients, and strategically analyzing policies to ensure relevance and maximum customer satisfaction. Key duties include resolving customer complaints, maintaining records of interactions, ensuring timely renewals, and enhancing customer relationships. Requirements Superior product knowledge in Health Insurance, Motor & Non-Motor insurance. Excellent documentation skills for customer issues. Good listening skills to understand customer needs and provide solutions. Ability to work independently and in a team. Strong communication skills to support customers during renewals. Demonstrated ownership to resolve challenging customer issues, escalating when necessary. Ability to maintain regular and reliable attendance, including a daily schedule. Fluency in sales.
Posted 1 week ago
5.0 - 7.0 years
11 - 13 Lacs
Pune
Work from Office
Key Responsibilities: - Lead the configuration, customization, and deployment of the Oracle RMCS module, ensuring it aligns with the organizations financial reporting and compliance requirements. - Apply expert knowledge of revenue recognition standards to configure system rules, processes, and reports that accurately reflect the organization's revenue. - Ensure seamless integration of RMCS with other Oracle Cloud modules such as Order Management, Accounts Receivable, and Projects, facilitating efficient end-to-end revenue management processes. - Manage all phases of the project lifecycle, from planning and design through testing, deployment, and post-go-live support. - Work closely with finance, sales, and IT departments to gather requirements, communicate impacts of revenue recognition rules, and ensure system functionality meets business needs. Requirements: - Bachelors degree in Computer Science, Engineering, or related field. - Minimum of 4 years focused on revenue recognition and Oracle Cloud RMCS. - In-depth knowledge of revenue recognition standards and their application in business processes. - Proven track record of successful Oracle RMCS implementations. - Strong project management skills and experience in leading large-scale implementation projects. - Excellent analytical, organizational, and communication skills. Preferred Qualifications: - Oracle Cloud RMCS Certification.
Posted 1 week ago
3.0 - 5.0 years
3 - 4 Lacs
Vadodara
Work from Office
Role & responsibilities Sales Coordination & Order Management: Collect and maintain order records in the SAP system. Process customer inquiries and prepare quotations based on requirements. Coordinate with the production and planning teams to ensure timely order fulfilment. Track urgent orders and follow up with the production and planning departments. Manage sales planning and share schedules with the sales team. Customer Interaction & Support: Act as the primary point of contact for customers regarding order status, dispatch details, and queries. Provide dispatch details to customers and marketing representatives. Follow up with customers regarding outstanding payments and deductions. Coordinate with customers for returnable packing materials. Logistics & Dispatch Coordination: Prepare daily dispatch plans and share schedules with the logistics department. Work closely with the FG (Finished Goods) department for daily dispatch planning. Coordinate with the logistics team to arrange vehicles for timely dispatch. Generate advance shipment notices and barcodes in customer portals. Administrative & Team Collaboration: Assist in production planning based on customer requirements. Collect and manage product sample requests from the marketing team. Attend daily planning meetings to align order execution with business objectives. Work closely with marketing and sales managers to improve sales strategies and promotional activities. Ensure compliance with company policies and standard procedures in all sales operations. Preferred candidate profile Bachelor's degree in Business Administration, Marketing, or a related field. 3 to 5 years of experience in sales coordination, order management, or a similar role. Proficiency in SAP and Microsoft Office (Excel, Word, Outlook). Strong organizational and multitasking skills. Excellent communication and customer relationship management skills. Ability to work collaboratively across departments. Preferred Qualifications: Prior experience in a manufacturing/trading/export company. Knowledge of logistics and supply chain coordination. Ability to work under pressure and meet tight deadlines.
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Role & responsibilities Design engaging posters for social media (Instagram, Facebook, WhatsApp) Create attractive banners for Amazon, Meesho, and other marketplaces Handle product listings on Amazon and Meesho Coordinate with the team for regular updates and promotions Ensure all platform guidelines are followed Ensure all deliveries are done timely with acuracy Preferred candidate profile Experience with Canva / Photoshop / CorelDRAW Knowledge of Amazon & Meesho listing process Creative mindset with attention to detail Basic understanding of e-commerce trends Based in or willing to work from Ahmedabad
Posted 1 week ago
8.0 - 12.0 years
20 - 27 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Oracle SCM Functional consultant,Oracle scm and oracle OM( Order manegemnt),Oracle PLSQL
Posted 1 week ago
0.0 years
2 - 2 Lacs
Gurugram
Work from Office
Role & responsibilities : Order management, returns management along with HR and Admin expertise. Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection. Order management, returns management along with HR and Admin expertise. Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection. WFH/WFO - Hybrid Preferred candidate profile
Posted 1 week ago
0.0 years
2 - 2 Lacs
Gurugram
Work from Office
Role & responsibilities : Order management, returns management along with HR and Admin expertise. Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection. Order management, returns management along with HR and Admin expertise. Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection. WFH/WFO - Hybrid Preferred candidate profile
Posted 1 week ago
2.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Role & responsibilities, Making Quotes & Proforma Invoice, Payment follow up, arrangement of tender documents, Vendor Management, Stock inventory, Dispatch arrangement. Inventory management, Office Management.
Posted 1 week ago
2.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Role & responsibilities, Making Quotes & Proforma Invoice, Payment follow up, arrangement of tender documents, Vendor Management, Stock inventory, Dispatch arrangement. Inventory management, Office Management.
Posted 1 week ago
0.0 - 4.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Position Overview: We are looking for a dynamic and detail-oriented SCM Functional Consultant to join our team at Nalsoft Pvt Ltd. The ideal candidate will bring 23 years of industrial experience and possess a solid understanding of Supply Chain Management, Manufacturing & Maintenance processes. This role is perfect for someone who thrives in a collaborative environment and is passionate about delivering innovative, efficient SCM solutions. Key Responsibilities: Collaborate with clients and internal teams to gather and analyse business requirements related to supply chain processes. Configure, test, and implement SCM modules (Procurement, Inventory, Order Management, Manufacturing, Maintenance etc.). Support deployment of SCM solutions and ensure smooth transition from legacy systems. Provide end-user training and support post-implementation. Troubleshoot and resolve functional issues within SCM applications. Required Skills & Qualifications: Bachelor's degree in Engineering with 2–3 years of hands-on experience in SCM functional roles (Procurement, Warehouse, Manufacturing and Maintenance) Or MBA in Supply Chain Management. Strong understanding of supply chain principles including procurement, logistics, planning, and inventory management. Experience in ERP systems (such as Oracle SCM, SAP, Microsoft Dynamics, etc.). Excellent communication and client-interaction skills. Strong analytical and problem-solving abilities. Nice-to-Have: Familiarity with industry best practices in Supply Chain Management , Manufacturing, Warehouse Operations. Why Join Us at Nalsoft: Work with industry leaders in ERP implementation and consultancy. A culture that values innovation, collaboration, and continuous learning. Onsite Opportunities, Attractive compensation and benefits. Opportunities for career growth and development in a global environment.
Posted 1 week ago
6.0 - 11.0 years
6 - 10 Lacs
Pune
Work from Office
Job Summary: We are looking for a highly skilled and experienced ServiceNow Developer with over 6+years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on CSM Module . The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs. Key Responsibilities: Design and implement scalable ServiceNow solutions across CSM , ITSM, ITOM and custom applications while ensuring security, compliance, and performance. Manage data migration and customer onboarding experience from legacy applications to the ServiceNow / SaaS stack. Collaborate with stakeholders to translate business requirements into technical solutions and provide strategic platform guidance. Drive project timelines, track milestones, and ensure successful delivery of implementations in alignment with business objectives. Develop workflows, business rules, UI policies, and integrations using REST, SOAP, MID Server, and automation tools like Flow Designer and Integration Hub. Define architecture standards, governance models, coding best practices, and CI/CD pipelines for efficient ServiceNow development and deployment. Mentor developers, conduct code reviews, and oversee technical assessments to ensure quality and adherence to best practices. Stay updated on ServiceNow innovations, recommend enhancements, and engage with the ServiceNow community for continuous improvement. Possess strong expertise in ServiceNow scripting, integrations, CSM, CMDB, ITIL frameworks, cloud computing, and enterprise IT landscapes. Possess a strong understanding of project management principles, ensuring work is structured around key milestones, timelines, and deliverables. Experience with Telco or Order Management is a plus. Preferred Qualifications: Any Bachelors/Masters degree(BE/BTech/ME/MTech) ServiceNow Certified System Administrator (CSA) - Preferred Certified Implementation Specialist (CIS) in ITSM or ITOM - Preferred Experience working in large enterprise environments is desirable Soft Skills: Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Ability to work both independently and as part of a team Self-motivated with a passion for learning and growing in the ServiceNow ecosystem Competencies Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication >
Posted 1 week ago
1.0 - 5.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Inviting applications for the role of Order Management! The candidate must be well versed with Overall Order Mgt.e., Must hv Similar Exp Must Have Excellent comms Us Shift HYD (Haffezpet) Location CTC UPTO 6.00 lpa Call Neha - 8459669951
Posted 1 week ago
5.0 - 10.0 years
5 - 8 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
We are seeking a detail-oriented and proactive Operations Manager to oversee and streamline our logistics, artwork handling, inventory, and gallery maintenance. Planning and scheduling movements for all exhibitions, art fairs and shows across Delhi.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
About Schneider Electric: Schneider Electric is the global specialist in energy management and automation with revenues of approximately $27 billion. With over 135,000 employees serving customers in more than 100 countries, the company focuses on helping clients manage their energy and processes in safe, reliable, efficient, and sustainable ways. Offering a range of technology, software, and services, Schneider Electric aims to enhance the way customers automate and manage their operations, ultimately reshaping industries, transforming cities, and enriching lives. At Schneider Electric, this transformative approach is referred to as "Life Is On." About Schneider Digital: Schneider Digital (SD) is responsible for managing all IT needs for Schneider Electric, spanning 303 locations across 60 countries and employing over 2300 staff. The group also engages with major Global IT Service Providers to ensure seamless IT operations. You will have the opportunity to be a part of the dynamic Schneider Digital - GSC COE team, whose primary objective is to create the digital workplace of the future. The team strives to enable lasting customer relationships by delivering intelligent, integrated, and adaptive CRM solutions that enhance customer engagement, streamline service operations, and drive business growth. Role: Lead, Oracle CRM Analyst As a Functional Consultant specializing in Oracle CRM - Service Contracts and Field Service, your primary responsibilities will include implementing, configuring, and supporting Oracle E-Business Suite modules. Key duties: - Gathering business requirements and designing functional solutions - Conducting SIT/UAT sessions and providing post go-live support - Collaborating with cross-functional teams to support CRM model - Demonstrating expertise in Oracle Service Contracts, Field Service, and Install Base - Possessing technical proficiency in PL/SQL - Expertise in other Oracle modules such as order management and inventory - Strong communication and documentation skills to ensure successful project delivery and ongoing support. Join us and make an IMPACT with your career! Schneider Electric values inclusivity, mastery, purpose, action, curiosity, and teamwork, which form the foundation of our culture. We believe that embodying these IMPACT values starts with us and contributes to creating a supportive culture for business success. By joining Schneider Electric, you can play a role in turning sustainability ambitions into actions, regardless of your position. We invite you to connect your career with the ambition of building a more resilient, efficient, and sustainable world. We are seeking IMPACT Makers; individuals who translate sustainability ambitions into actions at the convergence of automation, electrification, and digitization. We celebrate IMPACT Makers and believe that everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! Join a company committed to inclusivity and trust: Schneider Electric aspires to be the most inclusive and caring company globally, offering equitable opportunities to all individuals and ensuring that every employee feels uniquely valued and safe to contribute their best. Embracing diversity and inclusion as core values, we believe that our differences strengthen us as a company and as individuals. At Schneider Electric, we uphold the highest standards of ethics and compliance, emphasizing trust as a foundational value. Our Trust Charter, our Code of Conduct, reflects our commitment to ethics, safety, sustainability, quality, and cybersecurity, guiding every aspect of our business and interactions with stakeholders. Learn more about our Trust Charter here.,
Posted 1 week ago
16.0 - 22.0 years
0 Lacs
karnataka
On-site
As a CRM Functional Consultant with 16-22 years of experience, you will play a critical role in driving CRM transformation initiatives across Sales, Marketing, and Service processes in Bangalore. Your primary responsibility will be to leverage your deep functional expertise in CRM systems and strong analytical skills to align business needs with technology solutions effectively. Your key responsibilities will include serving as the functional lead for CRM initiatives, gathering and analyzing business requirements, collaborating with technical teams and stakeholders, driving CRM reporting and analytics, managing stakeholder communication, and ensuring high system usability and user adoption. To excel in this role, you must possess in-depth functional knowledge of CRM systems, experience in business analytics and data-driven decision-making, the ability to translate business requirements into CRM functionalities, and a track record of leading end-to-end CRM implementations or large enhancement projects. Additionally, exposure to ABAP for functional-technical collaboration, working knowledge of Jira and ServiceNow, and experience in CRM areas such as Sales, Marketing, Service modules, order management, lead lifecycle, ticketing systems, and web services integration would be advantageous. If you are a strategic thinker with a passion for driving CRM transformation and have a proven ability to bridge business requirements with technology solutions, we invite you to join our team and make a significant impact on our CRM initiatives.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
You will be responsible for creating ACE and Fixture sales channels for OSRAM India AM AFTM business through new distributors, with a preference for bringing in a new channel. Your role will involve identifying and pursuing new business opportunities in the OES channel. Additionally, you will be in charge of managing routine ECOM business operations by overseeing online players and Osram authorized resellers. A key aspect of your job will be conducting comprehensive customer training on OSRAM premium ACE/Fixture products to enhance customer knowledge and drive sales. You will play a crucial role in instilling a sales mindset among customers by articulating compelling sales arguments effectively. You will be accountable for achieving sales targets for the allocated products and channels. Your responsibilities will include ensuring timely submission of statutory documents such as customer credentials and balance confirmations. You will be required to submit sales plans/FC for your region on a monthly basis and for any new or proposed products. It will also be your responsibility to follow up with the supply chain management team for stock supplies/replenishment within the specified time frame. Furthermore, you will need to coordinate with the customer service team for order log-in, allocation, and billing across all areas of the region. You will be accountable for submitting all credit and defective claim documents promptly, along with the necessary supporting documentation. Monitoring and implementing all marketing communication plans and activities in your designated area of responsibility will also be part of your role. To qualify for this position, you should hold a Bachelor's degree in a relevant field, with a Master's degree or MBA being preferred. The ideal candidate will have 8 to 12 years of experience in the relevant area, particularly in Channel Sales within the Automotive Aftermarket industry. Experience in handling various channels such as Distributor, Wholesaler, Retailers, Garages, and ECOM OES players will be advantageous. Contact: Soi Kim Kee Email: suki.kee@ams-osram.com Phone: +65 62402395,
Posted 1 week ago
6.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Lead SAP TM implementations for transportation planning and execution. Configure TM processes including freight order management, carrier selection, and charge calculation. Integrate SAP TM with S/4HANA, SD, MM, and EWM modules. Conduct workshops, gather logistics requirements, and deliver tailored transportation solutions. Support testing, go-live, and post-implementation activities. 6-14 years in SAP TM implementation and support. Expertise in freight planning, execution, and charge management. Skilled in configuring TM modules: Order Management, Planning, Execution, and Settlement. Integrated SAP TM with ECC/S4HANA, EWM, SD, and external carriers. Experience with Fiori apps, BRF+, PPF, and master data (locations, resources, etc.). Flexible work options: Hybrid. Competitive salary and benefits package. Career growth with SAP and cloud certifications. Inclusive and collaborative work environment. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Technical Lead specialized in Sterling Commerce, your role will involve designing and delivering order management and fulfillment solutions. With a minimum of 5 years of experience in Sterling Commerce applications, you will be responsible for leading the technical aspects of solutions design, performance impacts, and code reviews throughout the full software development lifecycle. Your expertise in multichannel order management, Object-Oriented Concepts, Java, J2EE, xml, xsd, xslt, and other related technologies will be crucial for this role. Additionally, you should possess knowledge about service definition framework, JMS queues, warehouse integration, pricing, contract, and data modeling for customers. Immediate joiners are preferred for this position, and a background in IT/Computers-Software industry along with a B.Sc/B.Com/M.Sc/MCA/B.E/B.Tech education is required. If you have at least 3 years of experience in a similar role and are keen on taking on new challenges in an innovative environment, we encourage you to apply for this exciting opportunity. Please send your application to jobs@augustainfotech.com if you meet the above requirements and are ready to contribute as a valuable member of our team.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You are a domain expert in Order to Cash processes, encompassing Order Management, Contract Management, Billing, Collections, Disputes, and Deductions, among others. You have a proven track record of delivering end-to-end O2C transformation projects for global clients. You are well-versed in digital technologies, automation, analytics, and other tools applicable to the O2C process area. Additionally, you are proficient in process diagnostics, blueprinting activities, and skilled in using PowerPoint and Excel. As a strong team player, you excel in fast-paced, high-energy, project-oriented environments and are adept at driving outcomes. You have a talent for developing robust client relationships at both the Global Process Owner (GPO) and CXO levels. Your approach is action and result-oriented, demonstrating self-drive, high energy levels, analytical thinking, structured work ethic, quality focus, and adaptability. You are flexible and open to domestic and international travel, capable of understanding, proposing, and presenting key levers and differentiators to new and existing customers for their transformation journey. You actively participate in special and strategic projects as required, conducting diagnostics, solution design, or due diligence exercises. You possess a keen understanding of client digital transformation needs, offering consultative and customized solutions, and developing business cases. You manage end-to-end pre-sales activities for digital capabilities, including identifying opportunities, pitching suitable digital solutions, creating business cases, and developing financial and accounting digital assets, collaterals, and case studies. Furthermore, you collaborate effectively with various departments within the organization and take the lead in overseeing the overall transformation journey for clients. Your qualifications include being a graduate with a strong background in Order to Cash processes and a proven ability to drive successful O2C transformations for global clientele.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
This position involves driving customer relationships and engaging in sales activities, primarily focusing on aftermarket products. As the primary aftermarket customer contact point, you will lead relationship management, account management, and customer support activities. Your responsibilities will include proactive selling of aftermarket products such as parts, service labor, and simple upgrades, while effectively communicating value to customers and converting leads into bookings. You will be tasked with running sales plays with accounts in your customer portfolio, reaching out to provide potential value and converting opportunities into bookings. Additionally, you will be responsible for creating and executing account plans for larger customers as needed. Developing and maintaining customer contacts through virtual means, leveraging modern sales technology and digital tools will be a key aspect of your role. Representing and promoting all Lines of Business brands and technologies according to customer installations will be essential. You should possess product knowledge to advise customers on simple technical questions and ensure coordination within the Norican business to support customer needs accurately and timely. Preparation and presentation of account sales reviews, forecasts, and management reporting, as well as updating CRM systems with customer contacts, will also be part of your duties. Proactively analyzing sales tools, gathering relevant business intelligence, and creating, following up, and expediting offers and orders are additional tasks that you will be expected to perform. The ideal candidate will have familiarity with digital engagement tools, 5 years of sales experience, excellent communication skills, a customer-focused and solution-oriented approach, a sales hunter mentality, and be analytical and process-driven. Strong verbal, presentation, and written skills, as well as selling skills and a willingness to learn and improve continuously, are essential. Previous sales or commercial operations experience and knowledge of the Norican product portfolio are preferred. In return, we offer a supportive environment with a friendly team, professional development opportunities such as language courses, competitive compensation with a competitive salary, and health and wellness benefits including group medical insurance policies. Additionally, you will have access to health insurance coverage, excellent service awards, annual bonus opportunities, paid standard holidays, employer-paid short and long-term disability coverage, life/accidental coverage, critical illness coverage, and employee celebrations and appreciation events.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
LSEG (London Stock Exchange Group) is a diversified global financial markets infrastructure and data business committed to excellence in delivering services to customers worldwide. With over 300 years of experience, LSEG plays a crucial role in supporting financial stability and growth globally. We operate in 70 countries across EMEA, North America, Latin America, and Asia Pacific, with a workforce of 25,000 people, a significant portion located in Asia Pacific. As part of our Data & Analytics division, we offer a wide range of financial data, analytics, and high-performance solutions that drive innovation and growth across global markets. Our recent acquisition of Refinitiv and partnership with FTSE Russell have further strengthened our capabilities in data, analytics, indices, and benchmarks. Join our dynamic team and contribute to guiding our diverse clientele through the service delivery process. Your role will involve crafting accurate quotes, ensuring meticulous order entry, and facilitating a smooth transition from quotation to billing. Your dedication to service excellence will be essential in exceeding customer expectations, maintaining prompt service, and upholding the highest standards in customer satisfaction. Key Responsibilities: - Manage diverse order types with accurate system entries and fulfillment. - Address customer orders with precision and cater to a wide range of needs. - Resolve inquiries effectively by performing thorough analyses. - Uphold exceptional quality and efficiency standards in all transactions. - Provide solutions for order processing and promote team growth. - Engage in discussions about system and process improvements. - Handle complex orders to demonstrate commitment to service excellence. - Proactively review orders to prevent potential disruptions. - Communicate effectively with all levels of the organization to address delays. - Collaborate with colleagues and global clientele to ensure equitable service delivery. - Maintain and enhance the accuracy and accessibility of customer data. - Adhere to financial controls and policies while managing third-party data responsibly. Qualifications, Knowledge & Skills: - Degree or equivalent professional experience in a relevant field. - Comprehensive understanding of foundational theories, principles, and concepts. - Professional knowledge to inform decision-making. - Apply business knowledge reflecting inclusive values. Scope of Impact: - Provide support and services influencing outcomes within operations. - Utilize established practices to achieve shared goals. - Foster clear communication and mutual understanding. - Encourage problem-solving approaches considering diverse team and client needs. LSEG values integrity, partnership, excellence, and change, which guide our decision-making and actions. Our culture is built on a foundation of purpose, driving financial stability, empowering economies, and enabling sustainable growth. Working with us means being part of a collaborative and creative culture that values individuality and encourages new ideas to support sustainable economic growth globally. We offer tailored benefits and support to our employees, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Bengaluru-based Salesforce System Analyst, GTMS Operations at Samsara, you will play a vital role in driving the company's expansion into India and overseeing the current GTMS ecosystem. Your strong execution skills, advanced influencing and communication abilities, and deep business acumen will be key in collaborating with various teams including Sales Operations, Sales, Finance, Product, and Business Technology to enhance revenue streams and support the entire customer journey. This hybrid role entails spending 3 days per week in the Bengaluru office and working remotely for 2 days, making it open to candidates based in India. Please note that relocation assistance will not be provided for this position. You should consider applying for this role if you are passionate about making a real-world impact on industries crucial to our global economy. Your efforts will contribute to improving safety, efficiency, and sustainability, ensuring essential operations run smoothly. At Samsara, you will have the opportunity to shape your career path, benefiting from a culture that fosters rapid career development and provides numerous chances to excel in a hyper-growth environment. The company's vision to digitize significant sectors of the global economy requires your full dedication and innovative ideas to deliver the best solutions to customers. Joining Samsara means being part of a supportive and high-caliber team that celebrates collective successes and encourages individual excellence. In this role, your responsibilities will include managing and resolving complex issues related to sales, marketing, and customer success workflows. You will act as a subject matter expert in GTM systems, particularly Salesforce, providing operational support for GTM teams and ensuring the smooth functioning of key processes. Collaborating with various teams and stakeholders, you will monitor system performance, track incidents, and produce reports to maintain high service levels. Your role will also involve creating and maintaining support documentation, identifying process improvements, and engaging in cross-functional collaboration to align support efforts effectively. To qualify for this position, you should have over 5 years of IT experience with at least 3 years in Salesforce systems. A strong understanding of Salesforce Sales Cloud, CPQ, and key GTM processes is essential, along with leadership skills to manage and mentor support teams effectively. Excellent problem-solving abilities, communication skills, and experience in optimizing support processes are also crucial for success in this role. While not mandatory, Salesforce certifications, experience with additional GTM systems, and familiarity with agile project management methodologies are considered advantageous. The minimum requirements include a Bachelor's degree in Business, Computer Science, Information Technology, or a related field, with a preference for a Master's degree. Additionally, you should have experience in managing Operations teams, a deep business acumen, advanced influencing and communication skills, exceptional strategic thinking, collaboration skills, and a customer-centric mindset focused on delivering value and a superior customer experience.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an Infoscion, your primary role within the consulting team will involve actively supporting various phases of projects, such as problem definition, effort estimation, diagnosis, solution generation, design, and deployment. You will engage in exploring alternatives to recommended solutions through research encompassing literature surveys, public domain information, vendor evaluations, etc., and develop Proof of Concepts (POCs). Your responsibilities will include creating requirement specifications from business needs, defining to-be processes, and detailed functional designs based on requirements. Additionally, you will assist in configuring solution requirements, identifying and resolving issues, and proposing solution alternatives. Your contributions will extend to unit-level and organizational initiatives aimed at delivering high-quality, value-adding solutions to customers. If you are enthusiastic about aiding clients in their digital transformation journey, this role is tailor-made for you. With a minimum of 2 years of functional techno-functional experience in Oracle Transportation Management (OTM) implementation and support projects, you must possess expertise in OTM Release 6.x. Your technical and functional knowledge should cover key Oracle Transportation Management Application modules like Order Management, OTM Finance, and Shipment Management. Proficiency in preparing mapping documents for interfacing OTM systems with EDI, WMS, Order Management, and finance systems is essential, along with the ability to translate functional specifications into design specifications for the technical team. Experience in end-to-end OTM lifecycle implementation is highly valued, while familiarity with OTM architecture is advantageous. In addition to the core responsibilities, you are expected to collaborate with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data. Stay abreast of the latest technologies and trends, apply logical thinking and problem-solving skills, and demonstrate the ability to assess current processes, pinpoint improvement areas, and propose technological solutions. Industry domain knowledge in one or two areas is a plus. Preferred Skills: - Technology: Oracle Cloud: OTM - Transportation Management,
Posted 1 week ago
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