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3.0 - 8.0 years

11 - 15 Lacs

Mumbai

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Executive - CFA and Secondary Logistics Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Executive - CFA and Secondary Logistics Mumbai, MH, 400093 Tata Consumer Products Limited Executive -Delivery, West What are the Key Deliverables in this role? To explore CFAs and Logistics cost Optimization mechanisms through effective negotiation with CFA management. To ensure that the OTIF and Fill Rate meets the set targets. To drive Health and Safety Process at CFAs- FSSAI, FSSC 22000 & ISO 45001 standards. To ensure all the Legal compliances including quality compliances. To drive PDP implementation as per the plan To manage timely delivery & service to Modern Trade/Ecom customers To manage Tata Salt Packing operations as per the Sales plan as per the required quality standards. Handling racking operations and inventory processes Ensure Legal compliance at CFA s. Ensure compliance as p er FSSC : 22000 & ISO : 45001 standards at CFAs. Dispatch Monitoring, Drive servicing of orders and effective management of daily / weekly vehicle movements. Ensure all customer orders are serviced on time. Ensure timely loading/unloading of vehicles. Warehouse and Inventory Management. Monitor and adhere to warehouse norms, actively look for optimizing warehouse Managing delivery & service to Modern Trade/Ecom as per appointment schedule. Audit Adherence to Audit plans and closure of findings. Achieve OTIF and Fill Rate Targets and Analysis of daily performance. PDP Implementation and its Adherence MIS management. Ensure regular reporting from CFAs and monitor KPIs CFA and Logistics cost Optimization through effective negotiation. Regular/Need based CFA visits to monitor the performance of packaging & machines, H&S and Quality Compliances. Drive Supply Chain performance and KPIs. Innovation and Learning Audit Adherence to Audit plans and closure of findings. To maintain secondary Transportation Master Data and MIS reports and ensure timely reporting of key metrics from CFAs. Ethical Considerations : Stay updated on advanced technologies on industries surrounding for process improvement in secondary logistics. Foster a culture of smooth operations within the organization. What are the Critical success factors for the Role? Engineering or MBA in Degree (Preferably MBA /B. Tech/B E in Mechanical/Electrical). Minimum 3+ years of experience in FMCG and expertise in managing secondary logistics, order management and Intermediate/Advanced MS office and SAP working knowledge is a must. Good communication & stakeholder management skill. Willingness to travel. What are the Desirable success factors for the Role? Prior Experience of secondary logistics operations and Racking operations Analytical and problem-solving abilities, with a focus on delivering actionable insights and innovative solutions.

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3.0 - 8.0 years

2 - 7 Lacs

Thane, Bhiwandi, Mumbai (All Areas)

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Job Description We are seeking an experienced Customer Service Representative (CSR) to manage and support key customer accounts. This role ensures smooth order processing, professional communication, and prompt issue resolution while coordinating with internal teams. The ideal candidate is customer-focused, organized, and experienced in manufacturing environments Skill / Qualifications Bachelor's degree in any discipline. 3+ years of professional experience in a customer service or sales support role. Experience in a manufacturing environment is required. Preferred background in the Polymer, Pigments, or Chemical industry. Strong verbal and written communication skills. Proficient in MS Office (Excel, Word, Outlook). Strong understanding of Lean Six Sigma principles. Well-organized and detail-oriented with strong follow-through. Ability to multitask and prioritize work in a fast-paced environment. Experience working with ERP/order management systems is a plus. Job Responsibilities Act as the primary customer contact for assigned accounts. Manage the complete order cycle: order entry, tracking, delivery, and invoicing. Clearly communicate the value of products and services. Develop a deep understanding of customer operations and requirements. Professionally handle communication via phone and email. Accurately process incoming orders, confirm pricing, and check product availability. Provide timely updates regarding order status and account-related changes (personnel, address, forecasts, etc.). Administers customer complaints, returns, and credits efficiently. Respond to inquiries on pricing, product availability, MSDS, certifications, etc. Follow all applicable ISO and quality procedures.s. Utilize system tools and reports to support proactive customer service. Maintain accurate and updated customer records including notes, emails, and special instructions. Participate in customer calls and visits alongside the sales team. Coordinate with supply and shipping teams to manage order modifications and minimize aged inventory. Support additional assignments and special projects as needed. Benefits Competitive Market Rate (Depending on Experience)

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2.0 - 6.0 years

0 Lacs

surat, gujarat

On-site

XYXX Apparels is a premium men's lifestyle brand specializing in underwear, loungewear, and athleisure, known for its innovation-driven product plays that prioritize exceptional quality, functionality, and affordability. With a strong pan-India and online retail presence, XYXX caters to the discerning Indian man seeking stylish and high-quality products. As a Merchandiser at the XYXX brand factory in Surat (Sachin GIDC), you will play a crucial role in planning and executing merchandising strategies, overseeing inventory levels, analyzing data, and collaborating with suppliers. Your main objective will be to ensure seamless and profitable execution of orders, from conception to shipment, while meeting the brand's expectations and objectives. To excel in this role, you must possess in-depth knowledge of the garment industry, along with excellent written and verbal communication skills. Strong analytical and problem-solving abilities are essential, as well as exceptional organizational and time management skills. Attention to detail is key, as you will be involved in order management, product development, production planning, and monitoring, in addition to data management and record-keeping. Ideally, you should hold a Bachelor's degree in Fashion Merchandising or a related field. Prior experience of 2-3 years in a similar role would be advantageous. If you are passionate about the fashion industry, possess the necessary qualifications and skills, and are looking for an exciting opportunity to contribute to a dynamic brand, we invite you to join our team at XYXX Apparels in Surat.,

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7.0 - 15.0 years

0 Lacs

hyderabad, telangana

On-site

You are looking for a highly skilled and motivated Techno-Functional Consultant specializing in Oracle Transportation Management (OTM) to enhance your team. The ideal candidate should possess a strong blend of technical and functional skills, along with a deep understanding of transportation management processes and OTM functionalities. Your primary responsibilities will include collaborating with business stakeholders to gather requirements, analyzing business processes, and designing solutions that capitalize on OTM capabilities. You will be tasked with configuring, customizing, and implementing OTM modules to align with business needs, encompassing order management, planning, execution, visibility, and settlement processes. Additionally, you will be responsible for conducting workshops, training sessions, and knowledge transfer sessions to educate users and stakeholders on OTM functionalities and best practices. You will need to develop technical specifications, design documents, and test plans to support OTM implementations and enhancements. Your role will also involve performing system configurations, data mapping, and integration activities to connect OTM with other enterprise systems such as ERP, WMS, and TMS. Offering ongoing support, maintenance, and troubleshooting for OTM applications will be crucial, including identifying and resolving technical issues and performance bottlenecks. To excel in this position, it is essential to stay updated on industry trends, best practices, and new features in OTM to suggest process improvements and optimizations. Experience in On-premises to Cloud Migration and possessing good logistics domain knowledge will be advantageous for this role. If you are ready to take on this challenging yet rewarding opportunity, please share your profiles with saikumar@kotsonit.com.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As an Analyst - Purchasing and Inventory, your primary responsibility is to serve as the liaison with vendors using quality metrics and implementing inventory control protocols to optimize inventory and service levels ensuring the organization has competitive advantages throughout its supply chain. Your duties will include monitoring inventory levels and recommending stock adjustments as necessary, maintaining customer inventory letters of intent, and developing strong business relationships with suppliers and the sales team. You will be responsible for expediting order delivery, ensuring on-time delivery, resolving receiving problems and invoicing issues, and placing orders with suppliers as necessary. Additionally, you will collaborate with the customer service department regarding lead time, pricing, and communicate rescheduling to eliminate line stoppages. You will also maintain a vendor contact base, analyze and recommend inventory rebalancing and supplier returns, coordinate intercompany and supplier returns, and perform analysis to present recommendations on a wide range of inventory-related reports. To qualify for this role, you must have an Associates degree in Supply Chain or Business Related Field, with a Bachelors degree preferred. You should have a minimum of 2 years of relevant experience, with 3 years of expediting experience required, 5 years preferred. Strong written and verbal communication skills, the ability to multitask, work with different departments, and strong analytical skills are essential for success in this position. About The Team: At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.,

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0.0 - 3.0 years

0 Lacs

ghaziabad, uttar pradesh

On-site

As an Office cum Sales Executive at Metalogic Systems located in Shahibabad, Ghaziabad, you will play a key role in our team by being proactive and easygoing. This position offers a relaxed office environment with full training and coordination support, making it ideal for individuals who thrive on staying organized and engaging with clients. Your responsibilities will include making and attending client calls, managing orders from customers, organizing products and ensuring timely shipping, coordinating internally for smooth operations, and learning product details through hands-on training. Additionally, you will be expected to follow up on leads provided by the company. Joining us means being part of a friendly and supportive office atmosphere where all product details and processes will be clearly explained through training. You will benefit from an easy workflow with full internal coordination, providing an excellent opportunity to enhance your communication and sales skills. If you are interested in this opportunity, please contact us at 8273741719 for more information.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As an Order Management Analyst at Emerson, you will play a crucial role in supporting MEA PRM internal and external customers by managing the execution of projects during the conversion from bookings to invoice cycle, with a strong focus on ensuring customer satisfaction. Your responsibilities will include managing and coordinating customer orders, shipments, and invoicing, while ensuring compliance with International Trade and Emerson's Ethic Policies. In addition, you will collaborate closely with the Inside Sales team, suppliers, and factories to ensure timely delivery and resolution of any issues that may arise. Your attention to detail, strong communication skills, and proficiency in MS Office will be key to your success in this role. You will need a Bachelor's degree or equivalent experience in Business Administration or Commerce, along with at least 2 years of industry work experience in Order Management. Proficiency in English (both written and verbal) is essential, while knowledge of French and/or Arabic languages and experience with SAP are preferred qualifications that will set you apart. You should have a customer-centric approach, the ability to collaborate effectively with others, and a focus on delivering results. Your proactive nature, adaptability to changing situations, and willingness to continuously learn and improve will be highly valued in this role. At Emerson, we are committed to providing a workplace where every employee is valued, respected, and empowered to grow. We foster a culture of innovation, collaboration, and diversity, recognizing that great ideas come from great teams. We invest in your career development and offer a variety of benefits plans to support your well-being. Our inclusive culture, mentorship opportunities, and flexible time-off plans ensure that you have the resources and support to thrive and make a lasting impact. Join us at Emerson and be part of a team that drives growth and delivers exceptional business results through collaboration and excellence in customer service.,

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3.0 - 7.0 years

0 Lacs

kochi, kerala

On-site

As an experienced professional with 3-7 years of relevant experience in Oracle EBS SCM modules, including Order Management, Advanced Pricing, Purchasing, and Inventory, you will be joining a globally connected powerhouse at EY. Your role will involve implementation experience, client interaction, solution design, functional specs drafting, and application configuration. Your primary responsibilities will include requirements gathering and documentation using AIM methodologies, maintenance and enhancements of Oracle SCM modules, conducting CRP sessions, design reviews, and discussions, mapping client requirements, interpreting functional requirements, delivering designs from offshore, handling Solution Design/Functional Fit-Gap/Training/Testing sessions, assisting business users during CRPs/SITs/UATs, preparing quality deliverables, test scripts, and test cases, conducting trainings, and supporting the Project Management Office (PMO). You should possess strong communication skills, the ability to lead and mentor team members, work under pressure, meet deadlines, excellent organizational and time management skills, strong analytical and problem-solving skills, teamwork abilities, adherence to release management processes, multitasking capabilities while focusing on release priorities, and a valid passport for potential client site work/business traveling. A professional or management degree is required for this role at EY, a company committed to building a better working world by creating new value for clients, people, society, and the planet. EY teams utilize data, AI, and advanced technology to help clients shape the future with confidence, addressing pressing issues of today and tomorrow across assurance, consulting, tax, strategy, and transactions services in more than 150 countries and territories.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

The position at Birlasoft requires a candidate with a strong understanding of Oracle EDI and Oracle OM processes. As a JDE EDI professional, you will be responsible for relating product functionality to business processes and providing implementation advice to customers to meet their specific business scenarios. You must have deep knowledge and experience in e-commerce gateway setups and processes, as well as standard Shipping processes and setups within Oracle OM. Additionally, familiarity with PO setups and processes, especially regarding supplier setups, is essential for this role. Your primary responsibilities will include collaborating with the Corp EDI team and business users to gather information, guide users, and implement EDI for various customers and suppliers. You will need to demonstrate proficiency in Order Management related business processes, functional setups, profile options, flex-fields, and functional interfaces for R12 EBS. Moreover, you will be involved in requirement gathering, solution designing, testing, implementation, and support processes. Strong analytical and problem-solving skills are crucial, along with the ability to troubleshoot issues and effectively communicate functional details to end users. Being a self-motivated team player, you should be able to work independently as well as part of a team while possessing excellent written and verbal communication skills. This role may require you to work in different time zones to ensure effective collaboration with global teams and stakeholders. If you are a BE/Btech graduate with the required skills and experience, we encourage you to apply for this exciting opportunity based in Pune.,

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5.0 - 9.0 years

0 Lacs

sonipat, haryana

On-site

Job Description: Empire Techno Engineers Pvt Ltd is a leading supplier of machinery and material handling equipment to tire manufacturers in India. Our ISO 9001 certified plants focus on research & development, production, sales, and services to provide customized, high-tech solutions. We value customer partnerships and have been a key supplier to major tire companies in India for the past two decades. As a Senior Production Engineer at our Sonipat location, you will manage daily production activities, create production schedules, ensure quality control, and analyze data for efficiency optimization. Your role will contribute to enhancing performance and productivity. We are seeking a Production In charge (Mechanical) to lead process improvement and optimization. The ideal candidate will oversee plant operations, from production to compliance with policies, emphasizing safety, quality, and productivity. Your expertise will drive stewardship and operational excellence. Responsibilities: - Supervise manufacturing processes for components and machines. - Proficiency in AUTOCAD/SOLIDWORKS for interpreting mechanical drawings and assigning tasks to factory workers. - Conduct steel weight calculations and manage raw material procurement. - Organize and optimize day-to-day operations to exceed customer expectations. Requirements: - Mechanical diploma or ITI qualification. - Minimum 5 years of experience in machine manufacturing. - Proven track record as a production engineer or in a similar leadership role. - Familiarity with industry-standard equipment and technical proficiency. - Proficiency in Microsoft Excel.,

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2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

You are an experienced INFOR ERP LN Technical Consultant, responsible for supporting the organization's migration from the On-Premises 10.4 version to the latest Cloud version. Your expertise includes functional analysis, process re-engineering, and technology solution design for INFOR LN. Your primary focus will be on ERP Implementation & support, as well as proficiency in implementation, upgrade, and migration activities. As an ERP Infor LN Technical Consultant, you should have 2 to 4 years of experience in Infor LN project implementation. You must have hands-on experience as a team member in at least one or two full-cycle Infor Cloud Suite implementation projects. Your skills should include designing solutions using tools such as Infor LN Studio, Infor ION, ION API, Infor Mongoose, Report Designer, Birst, d/EPM, BOD/BDE, DOM, IDM, and DAL. Your exposure should be strong in Infor solutions tailored for the manufacturing industry, with extensive work in Order Management (Purchase and Sales), Warehouse Management, Logistics, and Manufacturing modules of ERP LN. You should have a proven track record of collaborating with clients for business process improvements and system enhancements. In addition, you must possess in-depth knowledge and expertise in SQL and database concepts. Your problem-solving and troubleshooting capabilities should be strong, with the ability to work independently. Excellent verbal and written communication skills are essential, with the ability to express complex business concepts in technical terms.,

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5.0 - 9.0 years

0 Lacs

haryana

On-site

You will be joining AHEAD's dynamic digital operations team as a Business Analyst, focusing on financial systems. In this role, you will be responsible for providing support for day-to-day system operations, troubleshooting issues related to financial systems such as NetSuite, Avalara, Adaptive, and Kolleno. You will collaborate with cross-functional teams to gather business requirements and translate them into technical solutions within NetSuite. Your expertise in financial systems administration, particularly NetSuite, will be crucial for successful system implementation projects, configuration, customization, and integration of NetSuite modules. As a Financial systems business analyst, you will also conduct data analysis, assist in data migration activities, and ensure compliance with accounting standards and company policies. Additionally, you will develop and maintain documentation of system processes, user guides, and training materials, as well as recommend system enhancements and best practices based on your understanding of core accounting processes. As an ideal candidate for this role, you should hold a Bachelor's degree in Business Administration, Information Systems, or a related field, along with 5 years of hands-on experience with financial systems/ERP as a Business Analyst or Systems administrator. You should have a strong understanding of NetSuite functionalities, including SuiteScript and SuiteFlow, as well as solid knowledge of AR/AP, order management, financial reporting, and revenue recognition. Excellent analytical, problem-solving, and communication skills are essential for this position, along with the ability to work both independently and collaboratively in a fast-paced, team-oriented environment. Preferred skills for this role include NetSuite certifications such as SuiteFoundation and SuiteCloud Developer, proficiency in revenue recognition principles, and experience implementing revenue recognition processes within NetSuite. SuiteScript development experience would also be advantageous. At AHEAD, we value diversity and inclusion, supporting initiatives like Moving Women AHEAD and RISE AHEAD to foster a culture of belonging and empowerment. We provide opportunities for growth through top-notch technologies, cross-department training, certification sponsorship, and continual learning. Employee benefits in the USA include medical, dental, and vision insurance, 401(k), paid company holidays, paid time off, and paid parental and caregiver leave. The compensation for this role varies based on relevant experience, qualifications, and geographic location, including a base salary and applicable target bonus amount. For additional details on benefits, please visit https://www.aheadbenefits.com/.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

You will be responsible for managing the Order to Cash operations at NCR VOYIX, ensuring compliance with billing processes from order acceptance to invoicing and revenue recognition. As a leader, you will oversee multiple teams across various countries, ensuring adherence to NCR Voyix guidelines and internal procedures, as well as maintaining relevant documentation for daily operations. Your primary interactions will involve collaborating with Sales, Field Services, Account Support, Accounting Teams, and Customer operations. Your key responsibilities will include coordinating order processing and billing activities for multiple countries, supervising Solution and Services Order Management Teams, and ensuring compliance with NCR Voyix policies throughout the order to cash process. Your duties will encompass: - Managing Order Management processes such as order acceptance, processing, setting up order criteria, handling order changes and cancellations - Invoicing tasks including invoice preferences, validating revenue recognition criteria, and system invoice generation - Reconciliation and reporting activities involving monthly verification of order and revenue data, offering corrections and clarifications, and maintaining records as per NCR Voyix policies - Providing support for internal and external audits upon request Qualifications: Basic Qualifications - Bachelor's degree in Accounting, Finance, or related field - 7+ years of experience with 3-5 years in an international shared service organization and 2 years in a managerial role, preferably in Order to Cash operations - Strong problem-solving, customer service, communication, accountability, and urgency skills - Passion for excellence in service delivery and problem-solving - Language proficiency in English Preferred Qualifications - Experience with outsourcing or exposure to outsourced operations - Global/multinational experience - Analytical skills Please note that employment offers are subject to meeting the screening criteria relevant to the position. NCR Voyix is an equal opportunity employer committed to diversity in the workplace. To recruitment agencies: NCR Voyix works with agencies on the preferred supplier list only. Please refrain from sending resumes to our applicant tracking system or NCR Voyix employees. NCR Voyix will not be responsible for any fees associated with unsolicited resumes. During the application process, please ensure that you only open emails from the @ncrvoyix.com email domain.,

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1.0 - 3.0 years

1 - 3 Lacs

Kolkata

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Responsibilities: * Manage orders from quote to delivery * Build strong customer relationships through regular communication * Prepare quotes accurately and efficiently * Cold call potential clients to generate leads Health insurance Annual bonus Performance bonus Mobile bill reimbursements

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2.0 - 4.0 years

1 - 5 Lacs

Bengaluru

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Walk-in drive for " Order Management S&F " at BANGALORE 30 th JUL 2025 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 30 th JUL 2025 at BANGALORE. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215666 Interview Information: Interview Date: 30 th JUL 2025 Interview Time: 09:30Am till 12:30 Pm Interview Venue - BANGALORE:: Bangalore JP Nagar Venue: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase.J P Nagar, Bengaluru, Karnataka 560078 Landmark: Near Sindhoor Convention Centre Note - No Candidate parking facility available at JP Nagar recruitment center location. Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to Carry Identity proof (PAN Card). NOTE: Candidates Needs to bring Pan card without fail for Assessment. Job Description:: Job Location : Bangalore Qualification : Any Graduates Shifts: UK Shift Experience: 2to 4 Years Role: Process Specialist Note: Immediate joiners Roles & Responsibilities: Brief description Should have expert knowledge and working experience in Quoting Process, preferably in IT Support industry. • Knowledge on concepts like Pricing, Discounts, Gross Margin, Purchase Order • Good understanding on who is a Vendor, Seller, Buyer, Customer etc • Provide subject matter expertise for complex issues. • Build training curriculum & Work Instructions. • Identify and communicate insights on the process/domain decisions and share opportunities for continuous process improvement • Use existing knowledge base to provide a customer facing root cause assessment Experience required 3-4 years of experience in a BPO environment. • Any Bachelors degree. • Very good knowledge on MS Excel • Must have hands-on experience in working on Quotations process, Service Contract Renewal process Very good understanding on processes like, Agreements, Amendments, Pricing, licensee, pricing sheets, reports etc • Problem solving and analytical skills. • Customer / Client facing experience would be handy. Skill sets Good understanding on Quotations Management process. Quote to Order. • Clear written & oral communication skills with internal customers. • Sound analytical & interpersonal skills • Strong troubleshooting and diagnosis skills • Training experience will be handy. • Experience in creating knowledge base would be an advantage. NOTE: Kindly have a working cellphone with Microphone & Camera Access. Download SHL application for Assessments. Ensure Minimum upload / Download Speed of 2 MBPS Regards, Infosys BPM Recruitment team.

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6.0 - 11.0 years

4 - 7 Lacs

Pune

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Role & responsibilities Job Description: The requirement is for Purchasing coordinator / Desk Expeditor to support Supply Chain Group. Person will be responsible for expediting with suppliers for purchase orders which are already placed on Supply Base. Person will be responsible for interacting with their suppliers to order (as per assigned commodity) and ensure parts are delivered on time to support customer requirements. Person will be responsible to provide updates (e-mail, meeting participation and one on one interaction) to customers hence should be a very good verbal communicator. Person will be responsible to work with a cross functional team (SCM Management, Receiving, Quality, Operations and Engineering) to ensure all customer requirements are met. Person will be responsible to identify supplier performance gaps and work with the customer, supplier, and SC Management to resolve. Must work in US time Zone i.e 5:00 PM to 1:00 AM India time. Should be a male candidate due to work timings Key requirements: Person should be a non-engineer. Diploma is okay. Masters degree or equivalent experience is helpful. Need to have excellent knowledge on Microsoft excel. Should be an excellent communicator -both written and verbal. Need to have proven experience for atleast 6-7 years.

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4.0 - 10.0 years

6 - 12 Lacs

Chennai

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Oracle QTC Functional Consultant, Aspire Systems, 4 - 10 years, Chennai Tamil Nadu India - ACHNET Are you sure you want to cancel? Are you sure you want to cancel this Profile? You can always come back later Go Back Yes, Cancel Edit Profile The first thing people see Adjustable in settings Access Denied You do not have permission to access the Talent Management menu. This section is restricted to Admins and Editors only. If you believe you should have access, please contact your administrator for assistance. Close YOUR BROWSER IS NOT SUPPORTED To view this experience, please upgade to the latest one of these browsers Oracle Qtc Functional Consultant to apply! DESCRIPTION We are seeking an experienced Oracle QTC Functional Consultant to lead and support the implementation and optimization of the Quote to Cash process using Oracle Cloud applications. This role involves working closely with business stakeholders to streamline quoting, Strong experience in the implementation and support of Oracle QTC modules including: CPQ Order Management Quote to cash GOP/Order Promising Understand business requirements and design business process and solution configurations in oracle Quote to Cahs workstream, with specific focus on Order Management, Pricing ang GOP. Configure Oracle Cloud applications for Order Management/Pricing/GOP and support end-to-end QTC processes. Collaborate with cross-functional teams including Sales, Finance, and IT. Conduct workshops, training sessions, and user acceptance testing

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6.0 - 12.0 years

8 - 14 Lacs

Bengaluru

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Job Description : Job Title: Senior Analyst, Commercial Experience Service Delivery About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. About the team: (TE) About the role: (TE) Role Responsibilities: Global Diageo Business Services (GDBS) is a global multi functional shared service entity that processes DIAGEO-wide transactions across various world regions. Processes in scope are: Order to Cash, Source to Pay, Record to Report. Diageo also has selected BPO partners that support service provision in Global offshore centres. DBS is a multicultural, multi-language and matrixed environment. A programme is underway to establish a Regional hybrid (Diageo and BPO partner) Service Centre in Nairobi to service Africa Region. The Customer Service Stream of the GDBS Cash Cycle Process entails Customer Service and depending on market even logistics advisor activities for GDBS served countries. Significant cross-market and end-to-end functional responsibilities with the aim to continue the excellent steps forward that have been achieved in FY11 by the OTC community. It ensures proper operation of processes from incoming customer orders to final deliveries with continuous order-to-ship end-to-end issue resolution. Service Delivery entails close business partnering with the market logistics, sales and customer service teams. The OTC Process serves around 25 markets/countries. Dimensions The role is responsible for a specific process customer service across GDBS served markets. Market Complexity: The role would entail responsibility for the step change, standardization and process harmonization of Customer Service Management across GDBS served countries. Financial a) Financial Cash Cycle deals with some 25.000 customers resulting in some 400.000 orders and collection of around 9 billion GBP an annual base. Cash Cycle is also interacting with some 55.000 vendors treating some 550.000 invoices per year. Purpose of Role: The Customer Service Advisor is the first point of contact for customers, incl EDI customers, IMC s, 3rd party service providers (warehouse) and ABSC teams and acts as the link between Cash Cycle Department and contacts outside GDBS Cash Cycle. Responsible for delivering high-level customer service and ensuring on time, in full shipments. To ensure that all customer service related queries are followed up and resolved accurately, efficiently and according to the relevant SLA. To contribute ideas, energy, passion and support to the continuous improvement of the Cash Cycle process. To ensure that internal control procedures are rigorously adhered to. Customer Service teams in certain markets are also responsible for logistic activities, measured by OTIF. Ensures that Key performance Indicators are reaching the target. Logistics Advisor tasks can also be relevant in specific markets ( eg. Proactively manage relationship with 3PLs, collaboration between Supply Chain and CS, invoice corrections, stock reconciliation etc..) Diageo Global objective is to provide excellent customer service to improve customer satisfaction outside and inside Diageo, and to ensure smooth transition of new EDI customers. Diageo Capabilities: Excellent interpersonal and communication skills with customers Deliver on promises Accuracy and attention to details Looking for and responding to feedback Good knowledge of customers and market specifics Generating ideas for issue resolution and service improvement Positive can do attitude Taking ownership for resolution, escalates where vital Ability to build great relationships with customers Understand and comply with controls in own area Good team player Top 3-5 Accountabilities: Order management, including EDI ordering ( Idoc corrections, issue resolution for EDI related problems) Handling all incoming customer queries and requests Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for perfection in a highly competitive environment Being responsible for proper communication between Diageo and customers Maximising customer satisfaction level and order entry accuracy Qualifications and Experience Required: Essential Fluent English Strong interpersonal and communication skills Strong MS Office knowledge Very strong customer service attitude Desirable College or university Degree System skills (SAP knowledge) Having an overview of market and customer specifics Barriers to Success in Role (Optional): Insufficiently open-minded and not flexible Lack of CRM and accuracy Not sufficient language capabilities Inability to work as a part of a team Flexible Working Options: Normal business hour Experience / skills required: (TE) Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you re supported from day one. Rewards & Benefits Statement: (TE) Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be welcomed and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you bring together this information when you submit your application. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : 2025-05-02

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6.0 - 7.0 years

10 - 11 Lacs

Mumbai

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SBAtech Solutions is looking for SAP SD Consultant to join our dynamic team and embark on a rewarding career journey Responsible for implementing and maintaining SAP sales and distribution solutions for clients Understanding and analyzing the client's business requirements and processesConfiguring SAP SD modules to meet the client's needsDesigning and testing solutions to ensure they meet business requirements and are efficient and effective Implementing SAP SD solutions and providing training to end-usersTroubleshooting and resolving SAP SD-related issuesCollaborating with other SAP consultants and cross-functional teams to ensure a cohesive implementation Supporting the client with ongoing maintenance and enhancements of their SAP SD system Strong communication and collaboration skills are essential Consultant will be working closely with clients and other stakeholders

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7.0 - 11.0 years

10 - 15 Lacs

Bengaluru

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TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good. As Vendor Manager, you will establish and maintain our organization s relationships with vendors and contractors. You will actively be in involved in all aspects of vendor management and work closely with our Product Support team to ensure proper staffing levels to support our customers in the Telecommunications local and access order management activities. What You ll Bring: Experience managing vendor relationships and/resolution of issues in a cross functional environment preferred Detailed understanding of contract terms, monitoring activities, and required due diligence Ability to communicate and articulate vendor performance issues and items to appropriate parties both internally and externally Ability to work in fast paced environment using analytical and problem-solving skills to support our vendor and internal teams. Self-Motivated and curious Time Management and ability to prioritize work effectively Experience of global delivery with offshore and onshore virtual team model Technical proficiency with Microsoft application including the ability to format and query for reports. Impact Youll Make: Impact You ll Make: Assists with the development and execution of key vendor risk management activities Collaborate with Product Support and Procurement for renewals and changes to existing agreements Audit and Approve monthly invoices ensure appropriate stakeholders are informed of changes and dispute any inaccuracies. Oversee vendor requests for access when onboarding new team members Track supplier performance, service levels, and key metrics Jointly develop staffing forecast as volumes fluctuate Coordinate appropriate teams to resolve system issues This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Advisor, Customer Support Operations

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4.0 - 5.0 years

7 - 10 Lacs

Gurugram

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Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we ll give you the opportunity to harness all that s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we ll help you in advancing your skills and career. Here, you ll be supported in progressing whatever your ambitions. About the Role: Lead, Customer Care The Customer Care department is crucial in managing and administering the order management of medical equipment and processing orders and inquiries. You will join a dynamic international team supporting local Growth and Emerging Markets and global distributors in fulfilling product orders. Your role will involve managing order handling and ensuring an exceptional customer experience. Location: Gurgaon, Haryana Responsibilities: Performing order entry or order management functions with high quality and delivering expected performance with the needed productivity. Accountable for all metrics such as average handling time, quality targets, etc., as assigned per the process guidelines. Aligning with all queries shared by the local customer care team and providing resolutions based on information given by customers. PoC for Local Customer Care Being efficient with MS Excel, PowerPoint, MS Word, and MS Outlook Teams. Creating required reports and presentations. Applying basic conceptual knowledge of theories, practices, and procedures within the job function. Performing order assignments using existing procedures. Receiving guidance and direction from more senior-level roles/managers within the job function. Applying general business knowledge obtained through education or past experience with guidance from others. No supervisory responsibility; accountable for own contributions and meeting objectives with guidance from more senior-level roles/managers. Working within standardized procedures and practices to meet process standards. Responsible for timely LWI/ SOP updates and getting them approved by local customer care. Compiling and organizing data/information to support discussions and decision-making. Lead/ support projects to drive efficiencies across the teams/ to business. Support equitable distribution of work across team members. Lead & drive the VI culture in team. Support meeting the overall VI target for the region. Responsible for incident RCAs & Closure as per agreed timelines & severity category. Plan, schedule, execute and report new hire & Re-fresher training. Execute cross skilling plan per defined timeline. Your Experience: Minimum education level: University (bachelor s degree). Minimum 4-5 years of experience in Customer Service and working with order-to-cash processes, ideally in the Medical Devices/Medical Technology sector (or similarly regulated industry, e.g., Pharmaceuticals, etc.). Experience with and proficiency using SAP and the Microsoft Office suite of products (Excel, PowerPoint, Outlook). Experience with Salesforce.com/ServiceCloud. Excellent interpersonal and communication skills with a customer-centric mindset. Highly organized & clarity of thought. Ability to manage a complex workload in a matrixed environment. Willingness to learn, grow, and develop. Requisition ID: 610195 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn t just business, it s personal. And if you re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

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3.0 - 8.0 years

4 - 8 Lacs

Bengaluru

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Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today s competitive landscape. Job Title: Services Order Management & Billing Team Lead Responsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include service sales and service teams. Single point of contact for customer regarding service agreement and maintenance billing. Responsible for the following major activities: Coordination of order processing and billing activities for Order Management contracts Supervision and daily task management of Customer Advocate Team that oversees the following areas: Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing Maintaining of equipment database and processing, updating movements, additions and cancellations Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Education: Bachelor s degree in Finance, Accounting, Business Administration, or a related field. Experience: Minimum of 3 years of experience in Order Management and Billing, preferably within a global or multinational company. Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language : English Preferred Qualifications Outsourced exposure or experience preferred Global/Multi-Country experience strongly preferred Analytical skills

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3.0 - 8.0 years

5 - 12 Lacs

Pune

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Key Responsibilities: • Module Expertise: Provide Technical expertise in Oracle EBS and Fusion Order Management module (Order Management, Configure-to-Order (CTO), Advanced Pricing, Channel Revenue Management Configurator and Global Order Promising)

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3.0 - 7.0 years

3 - 5 Lacs

Ernakulam, Palakkad, Thiruvananthapuram

Hybrid

Looking for a driven sales person to drive sales of our product in Gujarat region. We are looking for someone with a passion for sales and a go getter attitude. Roles and Responsibilities Meet with existing and new customers, respond to customer enquiries, offer quotes on a timely-basis and collect orders Managing orders, following up with customers, preparing proforma invoice and other required documents. Conduct frequent market surveys/studies to understand our customer needs and satisfaction levels. Follow up with payments from customers Maintain a positive relationship with our customers and regularly gather feedback and understand customer pain points and their satisfaction levels with our product Desired Candidate Profile Must have atleast 3-4 years of relevant experience in sales Must speak Gujarathi or Hindi. Must be willing to travel to Gujarat on a monthly basis to get orders Must be willing to travel frequently to meet with customers Should possess good communication and people skills. Experience in Textile/Garment Accessories industry sales is a plus Only Male candidates need apply for the position

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2.0 - 4.0 years

2 - 4 Lacs

Pune

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Job Title - Spare Parts Sales Engineer Qualification B. Tech/B.E. in Mechanical, Diploma in Engineering Work Experience 3 to 5 years Key Skills 1. Proven track record of meeting and exceeding sales targets. 2. Strong technical acumen and ability to understand complex product specifications. 3. Excellent communication and interpersonal skills. 4. Ability to work independently and collaboratively within a team. 5. Proficient in Microsoft Office and CRM software. 6. Coordination with internal departments like stores, design, applications 7. Generating new enquiries and working on quotations Order follow up with customers. 8. Preparation of Sales Order acknowledgements 9. Sourcing parts from internal resources and external vendors in a cost-effective way 10. Fulfil customer orders and follow up payments. 11. Data update and report extraction from SAP 12. Perioding reports, inventory analysis, reporting process gaps 13. Logging of customer calls, complaints, feedback, redressal reports, open/close issues 14. Having experience in handling spare parts sales and being customer face. 15. Fluency in Hindi & English in reading & writing 16. Soft skills Working in Word, Excel, PPT is a must, SAP experience is preferred. Role & responsibilities 1. Client Engagement: Build and maintain relationships with clients to understand their spare parts needs and provide tailored solutions. 2. Product Knowledge: Demonstrate a deep understanding of our product line and technical specifications to effectively communicate the value of our spare parts to clients. 3. Sales Target Achievement: Meet and exceed sales targets by actively identifying and pursuing new business opportunities and maintaining a strong pipeline of potential clients. 4. Proposal Development: Prepare and present detailed proposals, including pricing and delivery schedules, in response to client inquiries. 5. Market Research: Stay abreast of industry trends, competitor activities, and market demands to identify new opportunities for business growth. 6. Customer Support: Collaborate with the technical support team to address customer queries, provide after-sales support, and ensure customer satisfaction. 7. Reporting: Generate regular reports on sales activities, market trends, and customer feedback to inform strategic decision-making.

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