2697 Order Management Jobs - Page 49

WHAT you'll DO Sales is a global function within the H&M brand with the mission of growing and engaging our customer base and developing our sales channels. By holding the responsibility for our regions and bringing together expertise from both business and digital & tech perspectives, Sales plays a key role in delivering on our brand plan - to elevate H&M through product, experience, and brand, providing aspirational fashion at an unbeatable price. The mission of the Digital unit in the Sales function is to profitably grow digital. Taking an end-to-end view of the customer experience, we secure commercial performance while driving digital development and expansion. We are now looking for a Business Process Lead to join the External Partners and New Business channels Value Stream (EPNB) which is part of the Digital Unit. The mission of the EPNB VS to grow and develop long-lasting relationships with our customers by providing access to the H&M Brand through our own and external digital channels. The Business Process Lead believes in a non-hierarchical culture of collaboration, transparency, and trust. Working with a focus on value creation, growth, and serving customers with full ownership and accountability. Delivering exceptional customer and business results. WHO you'll WORK WITH As a Business Process Lead, you will be in the center of the action where product meets business. You will be working and delivering value with the team based in Bangalore. You will work closely with Product Managers, external marketplace, development teams, Business teams and other stakeholders, helping to make sure that product development and operations are in line with the business needs. Key responsibilities: Responsible for the operational side of our product, which is closely connected to incident and problem management as we'll as continuous development and improvements. Work closely with multiple product teams internally, and with our external partners to ensure and improve daily operations. Support identifying new operational improvements based on existing challenges by assessing feasibility and requirements of the area, enhancing prioritization with process knowledge to achieve outcomes. Ensuring the Service providers are adhering to the Incident & Problem SLA s & KPI s. Govern & Support the Product Team in developing a strong understanding of the product and defining appropriate business, product and quality metrics and key success indicators (Service Level Metrics & Product Level Metrics). Influence business decisions and initiatives using business knowledge and data insights. Supporting the Product Managers to make sure that they constantly prioritize right things. Collaborate across departments and functions and be comfortable working with ambiguity. WHO YOU ARE We are looking for people with 3- 6 years of experience in e-commerce and / or marketplace business and understanding of its business processes (ie customer order management, product information and merchandising, logistics and warehouse, accounting, BI etc) Knowledge of ITIL and Service Management. Good to have knowledge of tools such as Service now, JIRA and Confluence. Knowledge of MS Office, more specifically Outlook, Excel, PowerPoint, and MS Teams. What you need to succeed: We believe you like fact-based decision making, believe in trying and learning, and that you have strong leadership and communication skills. Your own initiative and results will have a great impact. Ensure vendors deliver value in line with our agreed targets - our own internal and joint with our partners. Being able to fix things hands-on when possible and required. Incident & Problem Management practices (tools, methods and processes) Project Management, incl. Project delivery, planning and steering . Communications (messaging development and planning) Stakeholder management Collaboration skills And people who are Excited about working in a fast-paced, Agile environment. Open to learning and adapting to new technologies and best practices. Team players with strong collaboration and communication skills

As a Manager - GEBS Business Operations, you will deliver functional excellence in execution of LCS Projects Delivery operations (from Booking to Closure) and drive business productivity Operational efficiency across the assigned departments, including adoption of technological advancements for process automation. Manage engagement for LCS Business in areas of GPO stream of Order Management Invoicing (Projects Delivery Operations) and work with global stakeholder to finds areas to reduce complexity, standardize and optimize the way of execution. You will report into Manager - GEBS Business Operations (LCS Projects Contracts Mgmt. ) and will have a hybrid working. This position requires to provide effective strategic leadership to assigned organization. Your Responsibilities: Responsible to design and ensure execution of business strategies / priorities of Customer Order execution function, in collaboration with other support functions. Support / ensure harmonization collaboration in teams / within functions / organization for increased knowledge sharing, for LCS wide processes. Focus on people development as a key priority, including first level managers development - feedback. Succession planning - coach develop identify named successor (s) for all people managerial and Key / critical positions. Lead Business Process Transitions and optimize processes for effective and efficient Customer order handing and the method to manage Customer order through its lifecycle (from entry to closure), including the hand-offs between the functions. Focus to lead operational efficiency in execution of processes and deliverables, across the organization. Ensure that all audits (internal/external) are adequately documented, and risk areas are dealt with promptly. Engage with multiple partners to identify opportunities for increased engagement, seek feedback on deliverables and to improve overall engagement. Drive functional ownership to implement processes / deliverables to meet set KPI targets and improve those; with vigilance / review of quality output parameters. Ensure optimum resource allocation utilization, within set organisational goals. The Essentials - You Will Have: Bachelors Degree, with a diploma / degree in Business Administration Minimum of 12+ years of relevant experience in Business Operations, with 5+ years of experience (with both direct as we'll as cross-functional teams). Have exposure to Global Work style, engagement with clients while sitting at remote locations. Willing to work in flexible business shifts / global time zones including NA/LA time zone to lead business stakeholder connect Flexibility to travel, 10% of the time, within and outside India (if required) to meet functional, client/ stakeholder teams The Preferred - You Might Also Have: A conceptual and out of the box thinker with proven track record in leading cross-functional teams, building organisational talent as we'll as establishing processes, SOPs, streamlining workflow and creating teamwork environment to enhance the productivity. Leads with ethics and integrity; Flexible while also seeking initiatives. Able to balance business needs to maximise positive business outcomes (with the ability to identify options and trade-offs that maximise these positive outcomes) Ability to manage cross-functional relationships uncertainty. Be able to operate at both strategic (big picture view and planning) and tactical (in the weeds with front end-users) levels Provide inclusive leadership / support to remove barriers or enable progress. Effective project management skills overseeing various initiatives within the organization. Advocacy Alternate Positioning - Works on assignments that are complex in nature, requiring judgment in resolving issues or in making recommendations. Ability to identify potential issues / risks and bring them attention of relevant parties for inclusive and informed solution. Ability to identify potential challenges and create strategies to reduce / eliminate risks. Asks appropriate probing questions to ensure understanding of situation, recognizes and offers alternative options to teams / stakeholders. Maintains professional demeanour and shows empathy. Act as a resource for other team members. Lean Six Sigma Certification (Green Belt above) What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized we'llbeing programs through our OnTrack program On-demand digital course library for professional development

Job Description : SAP Order to Cash - End to End accountability in Customer Order Management, Invoicing, Accounts Receivables, Pricing, Master Data Management, Customer Delivery (On Time to First Promise), Collaboration with Marketing and Commercial excellence etc Strong Order Management skillset (Orders, Contracts, Quotes, Pricing) Ability to grow and learn, adopt complex processes and solutions Adaptive and able to work we'll cross-functionally for rapid problem solving and solution. Affinity for independent work, self-starting Solutioning Mindset - ability to receive business requirements and solution best practices RICEF Design/Documentation Business Requirements Analysis

SAP functional experience specializing in design and configuration of SAP ISU modules. Knowledge in System configuration Complete Billing Master Data creation and maintenance, price creation, creating BPDs, FDs, Rates, RFG, Schemas, Rate categories, Operands etc Strong experience in Device Management area and Meter-to-Cash processes Knowledge of Complex RTP, TOU, profiles, Smart meter, Street Light and basic meter billing we'll-aware of regulated/deregulated market billing scenarios, adjustment reversals, budget billing, out sorts, bill/invoice locks, exceptions, manual billing, collective billing, etc Have knowledge to execute meter to cash till invoice process e Resource should have basic DM and EDM knowledge. Knowledge in E2E process in Billing and Invoicing: Bill processing and generation, rates configuration, recurring and non-recurring charges, usage charges, late payments, bill cycle processing, reversals, discounts, taxation, invoicing, bills on demand, bills upon contract termination (Cancel/Rebill), split billing, budget billing, bill simulation, mass processing, bill printing and electronic bill presentment. Knowledge in Bills and invoices, Reversal/ Correction of Document, Mass Printing, Different types of Rates, bill validations, Multi Register Meters, Time of use (TOU) and customer communication letters-forms. Data Migration (BMD, TMD, EDM) data between non-SAP to SAP ISU systems using EMIGALL tool. Excellent process knowledge of Device Management: (Master data including device data setup, Scheduling, Device Movements, Meter reads Mass processing (Download and upload process), Serial switching. Strong knowledge of configuration of Device management areas (Meter read validations, Basic settings) Strong knowledge of Work Management applications such as Click. Strong understanding of system integration with billing (Specially - Rate determination, rate category, Rate type and rate relationship) Strong understanding and experience with BPEM and exception management. Strong understanding of work order management (service orders, work orders etc ) Should have very good experience in playing functional subject matter expert in SAP ISU business processes. Knowledge of following business processes related to the utilities industry. Service Order Management AMI and Prepaid meters In depth knowledge of SAP ISU Device Management functionality like Device Master data, Device Installation structure, Meter Reading Validation, Estimation, Schedule Master Data etc Knowledge of Business Processes for Meter to Cash, New Connection, Meter Installation, Exchange, Removal. Good Knowledge of Integration of Device Management with Billing Invoicing. Possess strong communication skills for interaction with different stakeholders technical and non-technical. Good Knowledge of Integration of Device Management with 3 rd party system like AMI and prepaid systems

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Job Details Country/Region: India Employment Type: Remote Work Type: Contract State: Karnataka City: Bengaluru Requirements Job Title: SAP Service and Asset Manager (SSAM) Technical Consultant Support Hours: Until 2:30 AM IST Job Description: SSAM Technical role: "SAP Service and Asset Manager Technical" role involves designing, developing, and supporting technical solutions within the SAP S/4HANA module, focusing on maintenance planning, work order management, and asset lifecycle management. Key responsibilities include technical design and implementation, integration with other SAP modules, and maintenance and support. Required skills include technical expertise in SAP S/4HANA, ABAP development, data modeling, and integration, as well as business knowledge in maintenance planning and asset lifecycle management, and strong communication and collaboration skills

Order Management - Online orders, Order Quality, Delivery on time performance Production Management - Sticker cutting, Vinyl Printing, Product Packing Material Inventory Management - Vinyl Media measurement, Raw material ordering Desired Candidate Profile Should have interest in learning design software for basic layout of designs for printing & cutting. Knowledge of Adobe illustrator & Adobe Photoshop is a big PLUS Should have good knowledge about measurements & area Manual operations include product straight line cutting, vinyl rolls loading into printer, vinyl lamination, packing Technical skils include basic design layout in software and basic print & cutting software operations All the above can be quickly learnt from observation if you are a quick learner. You should have a good eye for detail. Training will be given. Preference for Mysore, Mandya, Kodagu & Chamarajanagar candidates. Good communication in Kannada, Hindi and basic reading & writing skills in English is a must. Role: Production Executive Industry Type: Architecture / Interior Design Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Education: UG:Any Graduate

Purpose of the Job: To provide direct support to the Sales and Order Handling teams by managing customer master data and administering the Order Management System. This role ensures data integrity, system readiness, and compliance with internal controls during order booking and execution processes. Key Responsibilities: Customer Master Data Management Manage the full lifecycle of customer codes, including creation, amendment, and deactivation. Conduct background checks using the Global World Check system and coordinate with the Export Control Super User for compliance validation. Ensure customer data is configured correctly in the system for seamless order booking and execution. Maintain data accuracy and cleanliness in line with Alfa Laval s global data standards. System Administration Act as the system administrator for the Customer Order Management system. Maintain system master data and troubleshoot operational issues. Ensure the system is up-to-date and aligned with business requirements. Order Booking Compliance Perform basic compliance checks during order booking. Verify completeness and correctness of mandatory information. Ensure all required approvals are in place as per the authorization matrix. Process Activation Initiate internal processes required for order execution. Collaborate with cross-functional teams to ensure timely and accurate order processing. Key Competencies: Strong attention to detail and data accuracy Knowledge of compliance and export control processes Proficiency in ERP and order management systems Analytical and problem-solving skills Effective communication and collaboration across teams Qualifications & Experience: Bachelor s degree in Business Administration, Information Systems, or related field 3+ years of experience in data management or order processing roles Familiarity with data governance and compliance frameworks Experience with customer master data and ERP systems (e.g., SAP) "We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status."

Manager - GEBS Business Operations Noida / Pune As a Manager - GEBS Business Operations, you will deliver functional excellence in execution of LCS Projects Delivery operations (from Booking to Closure) and drive business productivity & Operational efficiency across the assigned departments, including adoption of technological advancements for process automation. Manage engagement for LCS Business in areas of GPO stream of Order Management & Invoicing (Projects Delivery Operations) and work with global stakeholder to finds areas to reduce complexity, standardize and optimize the way of execution. You will report into Manager - GEBS Business Operations (LCS Projects & Contracts Mgmt.) and will have a hybrid working. This position requires to provide effective strategic leadership to assigned organization. Your Responsibilities: Responsible to design and ensure execution of business strategies / priorities of Customer Order execution function, in collaboration with other support functions. Support / ensure harmonization & collaboration in teams / within functions / organization for increased knowledge sharing, for LCS wide processes. Focus on people development as a key priority, including first level managers development - feedback. Succession planning - coach & develop identify named successor (s) for all people managerial and Key / critical positions. Lead Business Process Transitions and optimize processes for effective and efficient Customer order handing and the method to manage Customer order through its lifecycle (from entry to closure), including the hand-offs between the functions. Focus to lead operational efficiency in execution of processes and deliverables, across the organization. Ensure that all audits (internal/external) are adequately documented, and risk areas are dealt with promptly. Engage with multiple partners to identify opportunities for increased engagement, seek feedback on deliverables and to improve overall engagement. Drive functional ownership to implement processes / deliverables to meet set KPI targets and improve those; with vigilance / review of quality & output parameters. Ensure optimum resource allocation & utilization, within set organisational goals. The Essentials - You Will Have: Bachelors Degree, with a diploma / degree in Business Administration Minimum of 12+ years of relevant experience in Business Operations, with 5+ years of experience (with both direct as well as cross-functional teams). Have exposure to Global Work style, engagement with clients while sitting at remote locations. Willing to work in flexible business shifts / global time zones including NA/LA time zone to lead business stakeholder connect Flexibility to travel, 10% of the time, within and outside India (if required) to meet functional, client/ stakeholder teams The Preferred - You Might Also Have: A conceptual and out of the box thinker with proven track record in leading cross-functional teams, building organisational talent as well as establishing processes, SOPs, streamlining workflow and creating teamwork environment to enhance the productivity. Leads with ethics and integrity; Flexible while also seeking initiatives. Able to balance business needs to maximise positive business outcomes (with the ability to identify options and trade-offs that maximise these positive outcomes) Ability to manage cross-functional relationships & uncertainty. Be able to operate at both strategic (big picture view and planning) and tactical (in the weeds with front end-users) levels Provide inclusive leadership / support to remove barriers or enable progress. Effective project management skills overseeing various initiatives within the organization. Advocacy & Alternate Positioning - Works on assignments that are complex in nature, requiring judgment in resolving issues or in making recommendations. Ability to identify potential issues / risks and bring them attention of relevant parties for inclusive and informed solution. Ability to identify potential challenges and create strategies to reduce / eliminate risks. Asks appropriate probing questions to ensure understanding of situation, recognizes and offers alternative options to teams / stakeholders. Maintains professional demeanour and shows empathy. Act as a resource for other team members. Lean Six Sigma Certification (Green Belt & above) What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-MS2 #LI-Hybrid Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. . Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Manager - GEBS Business Operations Noida / Pune As a Manager - GEBS Business Operations, you will deliver functional excellence in execution of LCS Projects Delivery operations (from Booking to Closure) and drive business productivity & Operational efficiency across the assigned departments, including adoption of technological advancements for process automation. Manage engagement for LCS Business in areas of GPO stream of Order Management & Invoicing (Projects Delivery Operations) and work with global stakeholder to finds areas to reduce complexity, standardize and optimize the way of execution. You will report into Manager - GEBS Business Operations (LCS Projects & Contracts Mgmt.) and will have a hybrid working. This position requires to provide effective strategic leadership to assigned organization. Your Responsibilities: Responsible to design and ensure execution of business strategies / priorities of Customer Order execution function, in collaboration with other support functions. Support / ensure harmonization & collaboration in teams / within functions / organization for increased knowledge sharing, for LCS wide processes. Focus on people development as a key priority, including first level managers development - feedback. Succession planning - coach & develop identify named successor (s) for all people managerial and Key / critical positions. Lead Business Process Transitions and optimize processes for effective and efficient Customer order handing and the method to manage Customer order through its lifecycle (from entry to closure), including the hand-offs between the functions. Focus to lead operational efficiency in execution of processes and deliverables, across the organization. Ensure that all audits (internal/external) are adequately documented, and risk areas are dealt with promptly. Engage with multiple partners to identify opportunities for increased engagement, seek feedback on deliverables and to improve overall engagement. Drive functional ownership to implement processes / deliverables to meet set KPI targets and improve those; with vigilance / review of quality & output parameters. Ensure optimum resource allocation & utilization, within set organisational goals. The Essentials - You Will Have: Bachelors Degree, with a diploma / degree in Business Administration Minimum of 12+ years of relevant experience in Business Operations, with 5+ years of experience (with both direct as well as cross-functional teams). Have exposure to Global Work style, engagement with clients while sitting at remote locations. Willing to work in flexible business shifts / global time zones including NA/LA time zone to lead business stakeholder connect Flexibility to travel, 10% of the time, within and outside India (if required) to meet functional, client/ stakeholder teams The Preferred - You Might Also Have: A conceptual and out of the box thinker with proven track record in leading cross-functional teams, building organisational talent as well as establishing processes, SOPs, streamlining workflow and creating teamwork environment to enhance the productivity. Leads with ethics and integrity; Flexible while also seeking initiatives. Able to balance business needs to maximise positive business outcomes (with the ability to identify options and trade-offs that maximise these positive outcomes) Ability to manage cross-functional relationships & uncertainty. Be able to operate at both strategic (big picture view and planning) and tactical (in the weeds with front end-users) levels Provide inclusive leadership / support to remove barriers or enable progress. Effective project management skills overseeing various initiatives within the organization. Advocacy & Alternate Positioning - Works on assignments that are complex in nature, requiring judgment in resolving issues or in making recommendations. Ability to identify potential issues / risks and bring them attention of relevant parties for inclusive and informed solution. Ability to identify potential challenges and create strategies to reduce / eliminate risks. Asks appropriate probing questions to ensure understanding of situation, recognizes and offers alternative options to teams / stakeholders. Maintains professional demeanour and shows empathy. Act as a resource for other team members. Lean Six Sigma Certification (Green Belt & above) What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-MS2 #LI-Hybrid

View all listings Online Order Processing- Agra APPLY NOW Agra 20000 - 30000 inr / month Oswaal Books Job Role- Online Order Processing Job Type- Full-time Job Location- M.G. Road, Agra. Exp.- 3- 5 Years (6 Days) Order Management: Process and verify online orders received through various platforms (e.g., company website, e-commerce partners). Ensure order details, including quantities, shipping addresses, and payment statuses, are accurate. Inventory Coordination: Collaborate with the inventory team to check stock availability and maintain accurate records. Update inventory levels on online platforms as required. Shipping and Fulfilment: Coordinate with logistics partners for timely dispatch and delivery of orders. Track shipments and resolve any delivery issues promptly. Customer Support: Respond to customer queries related to orders, payments, and delivery via email, chat, or phone. Address complaints or concerns, ensuring a positive resolution. Data Maintenance: Maintain accurate records of order processing, returns, and refunds. Generate regular reports on order trends, fulfilment performance, and customer feedback. Platform Management: Ensure product listings, descriptions, and pricing are up-to-date on all online platforms. Monitor online reviews and ratings, taking necessary actions to address issues.

Job Description Deputy General Manager/ Sr. Manager- Customer Projects About the position We are currently seeking for young, energetic and Senior Project Manager who can handle complex projects to join Project Management team in Global ETO Business Unit, where we manufacture Medium Voltage & Low Voltage Switchgears or Equipment s. Reporting to the Plant Project Manager Head and will be based out at Vadodara, Gujarat. Description The primary responsibility of the role includes (but is not limited to): Handle Critical & Complex customer projects/orders for strategic segments (like Data Center, MMM, Utilities segments) - This will be crucial for this position. Organize and plan the projects. Monitors the project progress, quality, adherence to schedule of all projects awarded by various customer. Drive customer relationship and proactively communicate (executive summary, emails, call, meeting). Manage the FAT event and realize the FAT NPS. Establish key relationships with all business relevant stakeholders. Execute Customer project portfolio in full compliance with ETO Customer project process to ensure the project performance, on-time delivery of customer projects & customer satisfaction. Review technical specification and take decisions on technical comments raised by the customer. Drive customer relationship during the project execution. Communicate effectively with the project team and the other departments of the plant (Internal Kick off meeting) Execute projects in coordination with the Supply Chain, Manufacturing, Project Engineering department and Project Buyer. Attends monthly review meetings to discuss issues and take decisions with respect to Progress of all Orders. Responsible for Customer Satisfaction and Project margin deviation during execution. Ensure full & effective reporting of project progress & status to management. Run regular Project reviews and provide best estimates of margin at completion. Take pro-active decisions and actions to prevent negative DVC margin deviation. Challenge Project Buyer by setting objectives in terms of cost saving and lead time reduction. Business Key Performance Indicators (Sales, Profitability, Customer relationship & satisfaction, Risk & Opportunity management, Variation & Change order management) Qualifications Qualifications 08-10 years exposure of customer projects into Electrical Switchgear industry (Engineer To Order). Understanding of Data Center segments, Business functions and process, handled export projects, understanding of export controls, commercial & tendering process. Knowledge of MV (AIS/GIS/ RMU) equipment s, relays, substation automation, SCADA. Exposure of relevant services business mainly switchgear related, Customer handling skills, Negotiation Skills, Communication Skills, Leadership skills, Result / deadline oriented. Criteria B.E Electrical Engineering, Post Graduation will be an advantage. Project Management Professional (PMP-PMI) will be an advantage. Excellent communication and presentation skills Good collaboration skills. Good digital & soft skills acumen. Technical Knowledge of Power Systems/ Electrical Distribution Good solution-based approach and agile mindset. Schedule: Full-time Req: 009AJH

Knowledge of Order management, , Work on ERP to promptly acknowledge and enter orders with complete accuracy Generate MIS reports for Order Status Backlog, Past Due & Forecasts Ability to work closely with Global interfaces.

Product listing, Catalog Management, Order processing/ management, and coordination across departments. Required Candidate profile E-Commerce Strategy Product Management Customer Experience Analytics and Reporting Partnerships and Vendor Management Compliance and Security

Location - Kolkata (NewTown) Job description Manage supply chain operations, including master data management, order management, demand and supply planning, and inventory control. Role & responsibilities 1) Order to Cash cycle timeline management and improvement as per KPI given 2) Liasoning and coordination with suppliers, customers (both internal and external) and ensuring smooth execution of orders 3) Innovation and technology upgradation for better order management 4) Customer Support and service through regular updates on pending orders 5) MIS reporting on order execution timelines and related measures 6) Team management skills 7) Proficiency in MS Office and ERP usage 8) Good communication skills Profile should be : Excellent communication skills & Self Starter Implementing cost-saving initiatives/ Six Sigma Preferably worked in the Cummins Family (but not mandatory) At least 4-6 years of experience in a similar capacity

Qualification : Ideal candidates should have at least Degree and Diploma in Electronics / Electricals or Diploma in Marketing, Mass Communication similar with 3-4 years of Inside Sales experience preferably in the technology industry. Proficient in CRM, Excel. Experience, preferably in an Electronics hardware manufacturing organization handling Insides Sales activities. Basic Competency - A good level of English. Primarily operating with (internal/external): Internal: Local Regional Sales tams SANs Management Logistics Production Finance Insides Sales Manager and Inside Sales team Technical services External: Customers Responsibility: Receiving customers leads, handling sales inquiries from customers / SAN’s sales team over calls / emails. Compiling budgetary quotes for sales proposals. Submit techno-commercial offers on qualifying leads / against Inquiries. Tender documents qualification and compliances requirements, Preparing sales documents such as OEM declaration, authorization letter, make in India declaration etc. Quotation follow-up and interaction with customers Addressing customer inquiries related to orders, shipments, and product information. Data management: Maintaining and updating sales data, records, and documentation. PO processing: Entering, processing, and managing sales orders / purchase orders and follow PO booking process at SAN. Sending PO acknowledgement, advance payment Invoice, Proforma Invoice etc. to the customers against PO. Inform PO dispatch schedule to customers. Discuss and co-ordinate with Production for product dispatch / Manufacture products against PO in case products are not available in stock Co-ordinate with SAN’s Finance for Invoicing/ Payment received, Invoicing, Credit / Debit notes etc. Co-ordinate with Logistics to send Dispatch details to customers. Identifying and resolving customer’S basic issues. Escalating complex problems / issues to Inside Sales Manager when necessary. Co-ordinate with customers for payment follow-ups Sales reporting: Generating reports on sales performance, weekly / monthly / quarterly / yearly PO booking, Open PO reports, POs on hold statement, etc. Use Zoho extensively for all the activities and keep it up to date.

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : US Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, Amala Subject Matter Expert Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432406 amala@black white.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : US Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, Tanishaa.S HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432422|Whatapp: 7899490271 Tanishaa.S@black white.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : Rotational Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432405| deekshitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : Rotational Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, Janhavi HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432458 janhavi@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Greetings we are looking for Order Management O2C -Team Lead in Bangalore Roles and Responsibilities Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management: Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Eligibility Minimum 4 years Order Management Experience. Team Management Experience mandate Salary upto 11lPA Working Days -5(24/7 Rotational Shifts) To discuss further on the role call/whatsapp on the following numbers khushi 8085124583 ayushi 8602279217 Warm Regards, Khushi Gupta 8085124583 HR TEAM KVC CONSULTANTS LTD.

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : Rotational Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, Amulya G HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Team Lead for the Order Management (O2C) domain 7 July Monday Face-to-Face Interview Only On-paper Team Lead (min. 2 yrs) with 10 -15 team size Shift: 9:30 PM-6:30 AM CTC: 6.5-10.5 LPA WFO: Bangalore Send your resume: Karishma.imaginators@gmail.com Required Candidate profile On-paper Team Lead- Min 2Yrs & 10-11 direct team Strong in: KPI, KRA, SLA management, escalation handling, and process improvement. Excellent verbal and written communication order management

We are seeking a highly skilled Oracle Cloud SCM Consultant with a minimum of 5 years of hands-on experience in Oracle Cloud Supply Chain modules. This role demands strong technical capability, functional acumen, and the ability to work closely with business and IT stakeholders. As an onshore SME, the candidate will oversee incident management, enhancements, and end-to-end solution support across critical SCM modules including Subscription Management, Order Management. Familiarity with Salesforce (SFDC) integration or process flows is a strong advantage. Key Responsibilities: Serve as the onshore SME for Oracle Cloud Subscription Management, Order Management modules, managing day-to-day operations, incident resolution, and system enhancements. Lead the Enhancement, configuration, and optimization of Subscription processes, including Consumption Billing related requirements and have exposure to newest releases from Oracle related to rate plans and balance management features. Partner with AR and RMCS and cross-functional teams to align Subscription billing practices with business objectives. Coordinate integration touchpoints between Order Management, Subscription Management, and external systems such as Salesforce (SFDC) Manage subscription processing workflows, troubleshoot RMA/Amendment Order issues, and drive process improvements. Support audit and compliance activities related to Subscription and Order Management. Document configurations, enhancements, and knowledge base for long-term sustainability. Job Requirements: Minimum 5 years of experience in Oracle Cloud SCM with both technical and functional expertise. Strong hands-on knowledge of Subscription Management, Order Management. Familiarity or working knowledge of Salesforce (SFDC) is a plus. Proven ability to independently troubleshoot and resolve issues within SCM applications. Strong collaboration and communication skills to interface with business users and offshore teams. Bachelors degree in supply chain, Information Systems, or a related field.

Roles & Responsibilities : We are looking for a non-technical supply chain professional with hands-on experience in Master Data Management (MDM) and strong familiarity with supply chain workflows. This role focuses on maintaining and enhancing data quality across key business domains, ensuring accuracy and consistency in master data used by sourcing, procurement, logistics, and finance functions. The ideal candidate will be detail-oriented, process-driven, and comfortable working with large datasets in ERP environments. This role is an excellent opportunity for professionals looking to build a long-term career in supply chain operations and data governance. Key Responsibilities: ? Master Data Management: Create, maintain, and validate master data records including material masters, vendor masters, customer records, and plant-specific information. Ensure data entry accuracy and consistency in ERP systems (SAP, Oracle, or equivalent). Support data enrichment and cleansing activities to improve data quality across the organization. Coordinate data creation and change requests as per defined workflows and approval hierarchies. ? Process Support & Documentation: Work closely with procurement, sourcing, logistics, and finance teams to understand data requirements. Prepare and update Standard Operating Procedures (SOPs), work instructions, and process documentation for MDM activities. Track MDM performance metrics and assist in periodic data audits. ? Compliance & Governance: Ensure compliance with internal data governance policies and external regulatory requirements. Identify and escalate any data inconsistencies or policy deviations to the relevant stakeholders. Support internal or external audit requests related to MDM processes. ? Stakeholder Coordination: Act as a liaison between supply chain and IT/support teams for data-related issues or change requests. Participate in cross-functional meetings to understand and align on master data needs.

Number of Openings* 1 - Immediate Joiner Required ECMS Request no in sourcing stage * 531032 Duration of contract* 6 Months (May be changed based on performance and requirement) Total Yrs. of Experience* 10 years Relevant Yrs. of experience* (Total and Relevant cannot be the same which results in sourcing irrelevant talents) 8 years Detailed JD *(Roles and Responsibilities) 5 8 Years of development experience in SAP TM. Expertise in BOPF and Enhancement techniques in BOPF, FPM UI developments and enhancements, Process control strategies(FUBR, Planning and Others), Creation and Enhancement of POWL, Creation and Post processing framework(PPF), Conditions( DADs ) Experience in development, implementation of various interfaces to and from SAP TM Functional/Domain knowledge of SAP TM concepts like order management, planning, execution and freight settlement, EWM and GTS. Good experience in core ABAP RICEF objects Mandatory skills* Experience in development, implementation of various interfaces to and from SAP TM Desired skills* Good experience in core ABAP RICEF objects Domain* SAP TM Functional Approx. vendor billing rate excluding service tax* (Currency should be in relevance to the candidate work location) 10,000 INR Per day Delivery Anchor for screening, interviews, and feedback* Precise Work Location* (E.g. Bangalore Infosys SEZ or STP) All DCs Across India ( Hyderabad, Chennai, Pune, Bangalore etc), work model - Hybrid BGCheck (Pre onboarding Or Post onboarding) Any client prerequisite BGV Agency* Post Onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * NA