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8.0 - 12.0 years
4 - 8 Lacs
Noida
Work from Office
We are looking for a skilled Oracle SCM Fusion Consultant with 8 to 12 years of experience. The position is based in [location to be specified]. Roles and Responsibility Collaborate with cross-functional teams to design and implement Oracle SCM solutions. Provide technical expertise on Oracle Fusion Supply Chain Management modules, including Inventory, PTP, and Procurement. Develop and maintain documentation of system configurations and user guides. Troubleshoot and resolve issues related to Oracle SCM implementation. Train and support end-users on new systems and processes. Analyze business requirements and identify opportunities for process improvements. Job Strong knowledge of Oracle Fusion Supply Chain Management modules. Experience with inventory management, procurement, and logistics planning. Excellent analytical and problem-solving skills. Ability to work collaboratively with stakeholders at all levels. Strong communication and interpersonal skills. Familiarity with Agile methodologies and version control systems. For more information, please contact us at 6566165.
Posted 1 month ago
8.0 - 10.0 years
4 - 8 Lacs
Noida
Work from Office
We are looking for a skilled Functional Consultant with 8 to 10 years of experience to join our team in the Employment Firms/Recruitment Services Firms industry. The ideal candidate will have expertise in Oracle Cloud Procure to Pay, Oracle Cloud Payables, and Oracle Cloud Procurement. Roles and Responsibility Collaborate with cross-functional teams to implement and support Oracle Cloud PTP solutions. Provide expert guidance on Oracle Cloud Payables and Procurement modules. Analyze business requirements and develop functional specifications for new features or enhancements. Develop and deliver training programs for end-users on Oracle Cloud PTP functionality. Troubleshoot and resolve technical issues related to Oracle Cloud PTP implementation. Work closely with stakeholders to ensure successful project delivery and adoption. Job Strong knowledge of Oracle Cloud Procure to Pay, Oracle Cloud Payables, and Oracle Cloud Procurement. Experience working with international clients in a UK shift environment. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with Agile methodologies and version control systems. Flexible working hours (WFH/WFO/Hybrid) including all 5 days per week. TitleFunctional Consultant - PTP SME. Reference number6566481.
Posted 1 month ago
6.0 - 11.0 years
6 - 11 Lacs
Noida
Work from Office
We are looking for a skilled Oracle Fusion Finance Functional Consultant with 6 to 12 years of experience to join our team. The ideal candidate will have expertise in Oracle ERP Application functionality, including Purchasing, Inventory Management, and Order Management. Roles and Responsibility Manage business analysis processes, including requirements gathering methodologies, documentation, and scope definition with non-technical business user constituencies. Communicate the system vision by documenting, analyzing, and prioritizing business requirements from business objectives. Engage business users across multiple business units to ensure cohesive articulation of business goals and processes. Verify the feasibility of Business User requests and business rules based on existing technical systems and data structures. Create and present key requirements artifacts without direct supervision, including Scope Documents, Use Cases, Functional designs, and document configurations. Provide business and technical leadership to ensure projects progress against expected timelines and alert project teams to risks and issues related to IT solutions. Job Bachelor's degree in Information and Communication Technology or similar field. Minimum 6 years of experience as an Oracle Fusion Finance Functional Consultant. Expert-level knowledge of Oracle ERP Application functionality, including Purchasing, Inventory Management, and Order Management. Strong knowledge of Supply Chain processes and testing methodologies. Experience in testing Oracle Fusion during SIT, UAT, and Regression Testing. Advanced proficiency in English. Ability to manage multiple, competing, high-priority projects with varying deadlines. Record of strategic project planning and client management.
Posted 1 month ago
3.0 - 5.0 years
4 - 7 Lacs
Ahmedabad
Work from Office
Job Title: Subscription Sales Manager Company Name: BEACON India Job Description: BEACON India is seeking a proactive and results-oriented Subscription Sales Manager to join our dynamic team. In this role, you will be responsible for driving subscription sales growth, developing strategies to acquire new customers, and maintaining relationships with existing clients. You will work closely with the marketing and product teams to align sales strategies and optimize subscription offerings. Your primary goal will be to meet and exceed sales targets while ensuring customer satisfaction. Key Responsibilities: - Develop and implement effective sales strategies to drive subscription growth. - Identify and target potential clients to expand the customer base. - Maintain and manage relationships with existing subscribers to ensure retention and satisfaction. - Collaborate with the marketing team to create promotional materials and campaigns. - Analyze sales data and market trends to inform decision-making and strategy adjustments. - Conduct presentations and demonstrations to showcase the value of our subscription services. - Provide feedback to the product team regarding customer needs and product improvements. - Prepare regular sales reports and forecasts for management review. Skills Required: - Proven experience in subscription sales or a similar sales role. - Strong understanding of sales processes and techniques. - Excellent verbal and written communication skills. - Ability to build and maintain strong relationships with clients. - Strong analytical and problem-solving abilities. - Self-motivated and target-driven with a track record of meeting sales goals. - Ability to work collaboratively in a team environment. Tools Required: - Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot). - Sales analytics tools (e.g., Microsoft Excel, Google Analytics). - Communication tools (e.g., Slack, Zoom). - Presentation software (e.g., Microsoft PowerPoint, Google Slides). - Email marketing platforms (e.g., Mailchimp, SendGrid). Join BEACON India as a Subscription Sales Manager and play a key role in driving our subscription services to success while enhancing our customer experience. Roles and Responsibilities About the Role: As a Subscription Sales Manager at BEACON India, you will focus on driving subscription growth and revenue through strategic sales initiatives. This role requires a strong understanding of the subscription model and the ability to foster relationships with potential clients. You will be involved in developing sales strategies that align with the company's goals and market trends. About the Team: You will be joining a dynamic and collaborative sales team dedicated to expanding BEACON India's subscription services. The team values innovation, teamwork, and a customer-centric approach. Interdepartmental collaboration will be key as you work closely with marketing and product teams to optimize offerings and enhance customer experiences. You are Responsible for: - Developing and executing a comprehensive sales strategy to achieve subscription goals. - Identifying potential clients and conducting outreach to drive new business opportunities. - Managing the sales pipeline and providing accurate forecasts to the management team. - Building and maintaining strong relationships with key stakeholders and customers. - Analyzing market trends and competitor activities to inform strategic decisions. To succeed in this role – you should have the following: - Proven experience in subscription sales or a related field with a strong sales record. - Excellent communication and interpersonal skills to engage effectively with clients. - Strong analytical skills to assess market conditions and customer needs. - Ability to work independently and as part of a team in a fast-paced environment. - A proactive approach to problem-solving and a passion for sales and customer success.
Posted 1 month ago
4.0 - 7.0 years
10 - 15 Lacs
Pune
Work from Office
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your Role To act as main coordination link between Factory, Supplier & Atlas Copco Customer Centers. He/she will be single point contact between above parties. He/she shall be single point responsible person to ensure order booking is done on time To manage orders, achieving client satisfaction in terms of delivery and technical requirements. To co-ordinate with the production and customer To plan all orders in orderbook & manage invoices To keep management well informed on the high-level risks. Maintain detailed project files and applicable records & Project Management System software. Follow-up with supplier & factory for manufacturing status. Provide the monthly progress status in the customer/ AC format to the customer. To be responsible for proper review and processing of variations and claims received from customer and factory. Lead, organize and coordinate the assigned work during all project phases. To manage budget, procurement, and schedules for various projects. To propose remedial actions when needed so that the contract completion data for the work is not jeopardized. This will be Onsite position for Talegaon Factory. To succeed, you will need Educational requirements: University degree in Engineering/Technology (Mechanical / Electrical or Instrumentation) Fluent in English Knowledge: Sound knowledge and experience on Screw & centrifugal compressors. Good Command (Verbal & Written) of English is must. Able to read & understand P&ID, GA, Layouts, Installation, System architecture etc. Able to work under pressure & plan & organize effectively with the right sense of urgency Able to work on multiple projects by giving due importance to each project Strong interpersonal communication Good Knowledge of ERP systems/SAP Personality requirements: Pro-active, positive team player with good interpersonal skills, strong in communication and people oriented who thrives on working in a dynamic, complex, and multicultural business environment. Be able to adapt in a new environment Strong interpersonal communication Self-motivated, independent, flexible, well organized, and methodical. Accurate and diligent with an awareness to speed up execution within a pressurized environment. Customer oriented: to be able to establish relations and networks with people inside and outside the organization. Result driven: have a drive for results which means that you put in the ambition and the effort to achieve results and accept accountability. Have a customer centric mindset. Creativity: Ability to come up with solutions to exceptional problems outside the box. This position is a key interface between customer and company, we are looking for a person with strong personality who can be an active driver. Experience: 4-7 Years of experience in order management and scheduling & coordination. In return, we offer you An excellent Team culture offers you lots of learning from peers, colleagues, and management Ample opportunities for professional development New challenges and opportunities to learn Drive your Career, Explore Opportunities, Realize your Passion Have multiple interactions with different stakeholders internally and externally City - Pune Last Day to Apply 11/7/2025 Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Posted 1 month ago
5.0 - 10.0 years
6 - 10 Lacs
Noida
Work from Office
company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=5 to 10 , jd= Job Title:- Salesforce CPQJob Location:- Noida Job Type:- 06 monthsContractualExp:- 7 to 12Client:- GenpactNo. of positions:- 2DurationImmediate:- Apptad is looking for a Salesforce CPQ Profile. It is a long-term job opportunity with us. Salesforce CPQ ArchitectLocationGurgaon / NoidaJob OverviewWe are seeking an experienced Salesforce CPQ Developer to join our team. The ideal candidate will have 8-10 years of relevant experience in Salesforce development and a strong background in configuring and managing Salesforce CPQ functionalities. This role involves working closely with cross-functional teams to ensure seamless integration and implementation of CPQ solutions.Key Responsibilities• Configure various CPQ functionalities such as bundle configuration, product rules, option constraints, price rules, discount schedules, and quote management.• Analyze existing systems to identify gaps and provide solutions to bridge them.• Manage project timelines, budgets, and resources effectively.• Develop complex pricing structures and output documents for renewals and amendments.• Collaborate with stakeholders to gather requirements and translate them into technical specifications.• Ensure best practices in Salesforce architecture are followed during the implementation process.Qualifications• Bachelor’s degree in business administration, computer science, or a related field• 6–8 years of experience as a Salesforce developer• 5+ years of hands-on experience with Salesforce CPQ• Strong understanding of Salesforce architecture and best practices• Functional knowledge of third-party applications that integrate with CPQ such as DocuSign and S-docs• Proven experience with Salesforce Sales Cloud; familiarity with Service Cloud is a plus• Excellent written and verbal communication skills; ability to work effectively in a team environmentPreferred Skills• Certification as a Salesforce Certified CPQ Specialist is highly desirable• Experience managing large-scale projects involving multiple stakeholders• Ability to demonstrate technical concepts to nontechnical audiences, Title=Salesforce CPQ, ref=6566371
Posted 1 month ago
1.0 - 4.0 years
0 - 0 Lacs
Chennai
Hybrid
Position: Analyst Supply Chain Ops Location: Chennai Job Description: Good communication Skills and Requires co-ordination on Logistics activities knowledge on shipping and shipping documentation activities Good Experience in order management activities Candidate should be able to adapt to the changes and willingness to Learn Profile Description: Candidate is responsible: For updating system related entries in ERP (I.e. SAP, CTRM). For tracking E2E shipment status and maintain the same in share point without any deviations. To update stake holders with status of shipments as and when request is raised by stake holders. To provide daily, weekly and monthly reports without any deviations as per time frames specified. Candidate should possess : Be quick learner if the ERPs are new with adequate trainings DTP Good knowledge on Excel Have thorough knowledge on shipping documents, scope of each document. Develop and explore Assertiveness, Proactiveness, Positive attitude and willingness to learn. Avoid and Arrest - Errors, SLA deviations, Escalations Open to work in Shifts (Mid/Night)
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
Chennai
Work from Office
As a Process Associate Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines? Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork .
Posted 1 month ago
3.0 - 6.0 years
5 - 7 Lacs
Bengaluru
Work from Office
As a Process Associate Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines? Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork
Posted 1 month ago
4.0 - 6.0 years
0 - 0 Lacs
Chennai
Hybrid
Position: Specialist Supply Chain Ops Location: Chennai Job Summary: The candidate should be a graduate in any streams. This role supports end-to-end back-office support to business which includes order entry, stock allocation, sales billing, Invoice validation, customer coordination & reporting etc. The job role includes creation of contracts, sales orders and Purchase orders in SAP, interaction with sales team to arrange the stock allocation to the sales for delivery, creation of out bound deliveries in SAP, raising sales invoices to customer and notifying accounts team on the fund allocation. The role also includes to interact with warehouses and enable a smooth shipment dispatch. Timely reports on sales and stocks to be maintained and shared with different stake holders. Job Description: - Logistics Management: Coordinate and optimize inbound and outbound logistics operations, including transportation, warehousing, and distribution. Develop and implement strategies to streamline logistics processes and reduce costs while ensuring timely delivery of goods. - Operations Management: Oversee day-to-day operations within the supply chain, including inventory management, order fulfilment, and production scheduling. Collaborate with cross-functional teams to identify areas for process improvement and implement solutions to enhance operational efficiency. - Procurement: Lead procurement activities, including vendor selection, contract negotiation, and supplier relationship management. Develop and maintain procurement policies and procedures to ensure compliance with regulatory requirements and internal standards. - Invoice Validation Process: Establish and maintain procedures for validating supplier invoices, ensuring accuracy and timely processing. Work closely with finance and accounting teams to reconcile invoices, resolve discrepancies, and facilitate payment approvals. Profile Description: - Graduate/Postgraduate with 4 to 6 years of experience in supply chain & logistics, especially in import/export shipments with shipping documents handling (Bill of Lading, Commercial Invoice, packing list, testing certificates etc. - Prior experience in creating sale/purchase contracts, shipping instructions, posting out bound deliveries and raising sales invoices in system. - Should have excellent knowledge in IN-CO terms, Payment Terms, and shipping terminologies. - Candidates with experience as a user in SAP GT, SAP S4 and OTM is preferred. - Excellent computer literacy, particularly in MS Excel (familiarity with VLOOKUPs and pivot tables and basic excel formulas) will be mandatory. - Should have excellent organizational and analytical skills, strong attention to detail and the ability to work in tight deadlines. - Good communication, interpretation, and comprehension skills, proactive and good in numbers - Willingness to work in different time zones especially in Night Shifts Open To work in Night Shift
Posted 1 month ago
6.0 - 11.0 years
8 - 15 Lacs
Bengaluru
Work from Office
We are looking for a candidate with experience of 5-10 years on Sales reporting. Key Responsibilities Develop and maintain sales reports and dashboards using Power BI and advanced Excel techniques. Design and automate sales performance dashboards to provide real-time visibility of key metrics. Prepare and manage periodic revenue management reports highlighting trends variances and actionable insights. Collaborate with sales teams to track and report on incentive programs including performance-based compensation and rewards. Generate accurate order management reports including order volumes fulfilment trends and customer insights. Support the finance and sales teams in pricing analytics and pricing reporting to ensure competitive positioning and margin control. Ensure data quality consistency and integrity across all reporting platforms. Work closely with cross-functional teams including Sales Finance and IT to gather data requirements and resolve reporting issues. Skills : - Bachelors degree Knowledge on Sales reporting creating report Revenue management Incentives order management pricing reporting. Contact Person : - Geethapriya Contact Number : - 9840033492
Posted 1 month ago
5.0 - 7.0 years
1 - 5 Lacs
Bengaluru
Work from Office
WALK-IN DRIVE FOR " Order Management S&F "at BANGALORE 7 th July 2025 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 7 th July 2025 at BANGALORE. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Interview Information: Interview Date: 7 th July 2025 Interview Time: 09:30Am till 12:30 Pm Interview Venue - BANGALORE:: Bangalore JP Nagar Venue: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki,1st Phase.J P Nagar, Bengaluru,Karnataka 560078 Landmark: Near Sindhoor Convention Centre Note - No Candidate parking facility available at JP Nagar recruitment center location. Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to Carry Identity proof (PAN Card). Primary Skillsets Should be on-paper team lead Should be handling a team of minimum 10-11 direct reportees for minimum 2 Years Good Communication skills with experience into stakeholder handling Should be knowing about KRAs, KPIs & SLA management Job Description:: Job Title: Order Management Team Lead Location: Bangalore 100% Work from Office Shift Requirement: Flexible working in any shifts (24/7 coverage environment) Role Overview: We are seeking an experienced and dynamic Order Management Team Lead to lead and manage a team of Specialists and Subject Matter Experts (SMEs) in the Order-to-Cash (O2C) process. This role is essential in driving team performance, maintaining excellence, ensuring compliance, and fostering continuous development within the team. The Team Lead will oversee end-to-end order lifecycle management, handle escalations, and ensure customer satisfaction by delivering high-quality results. The ideal candidate will have a deep understanding of O2C processes, proven leadership experience, and the ability to optimize team performance. This role requires strong coaching abilities, the capacity to handle complex scenarios, and the skills to continuously improve both team efficiency and quality. Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management: Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance: Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring: Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education: Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Order Management or Mortgage process experience can review contracts and agreements. Analyze and Eye for detail in the document which needs to be update on the system 24*5 WFO (including Sat and Sunday based on business requirement) Month end and Quarter end need to work on Weekend Key Performance Indicators: Team Performance: Ensure that the team consistently meets or exceeds quality and performance metrics defined. Escalation Handling: Proactively manage escalations to minimize their frequency and impact. Process Efficiency: Drive continuous process improvements to enhance operational efficiency and reduce errors. Customer Satisfaction: Maintain and improve customer satisfaction through effective team management and high-quality service delivery. Regards, Infosys BPM Recruitment team.
Posted 1 month ago
6.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
As a Process Associate Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines? Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork
Posted 1 month ago
4.0 - 7.0 years
6 - 9 Lacs
Chennai
Work from Office
As a Process Associate Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines? Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork
Posted 1 month ago
2.0 - 6.0 years
2 - 5 Lacs
Pune
Work from Office
Hiring for order management EXP-2Yrs CTC- upto5.5lpa Location-pune Skills:-order management,Warehouse management, sap,order fulfilment, Inventory management for more details: 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Profile- Order Management Package- upto 5.5LPA(Not negotiable) Exp-Min 2yrs-5yrs Shifts- Rotational Location - Pune Anushika 9511159022 anushika.imaginators@gmail.com
Posted 1 month ago
4.0 - 9.0 years
7 - 10 Lacs
Bengaluru
Work from Office
About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Sumitha HR Specialist Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432442 | WhatsApp 9620242412 sumitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 1 month ago
4.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Order Management TL/AM BPO Industry Only Exp- 4 Yrs (2+ yrs on paper Team handling) UPTO 12LPA team size of 15+ team Immediate Joiner Bangalore mansikohliimaginator@gmail.com Required Candidate profile End to End order management Order taking, Order tracking, Order fulfillment BPO environment Retail/CPG ERP systems i.e SAP Load planning, Agreements Order Amendments, Pricing, licensee, pricing sheets
Posted 1 month ago
4.0 - 9.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: O2C Team lead -Order Management Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432490 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 1 month ago
10.0 - 18.0 years
10 - 20 Lacs
Bangalore Rural, Bengaluru
Work from Office
Experience in a consulting or SAP development environment with manufacturing background Experience with different project management methods (Waterfall, Agile) Proven experience in multiple phases of the delivery life cycle Constantly looking to identify issue early, actively working to resolve those issues, and escalates when needed. Management and tracking of cross team dependencies. Management and tracking of all high-integrity commitments. Provides proactive visibility and effectively communicates delivery targets, commitments and progress. Risk Management Process: Lead and facilitate Risk Committee meetings, ensuring technical teams provide necessary evidence for internal and external audits. Support the organization in risk evaluation and mitigation efforts. Proficiency in handling business solutions in SAP modules (MM, PP, SD). Additional knowledge in FICO will be added value. Strong knowledge of SAP GRC/ ITGC Monthly audit reports generation based upon external audit requirements Experience in Factory Critical Support Knowledge in processes like Order Management, Bill of material, MRP, Material Handling, Warehouse management, MES, Quality, Invoicing and Payments Experience in managing SAP upgrades(S/4HANA) Administratively handle Support HRMS and CRM Required Skills & Qualifications : 1- B. Tech, MCA 2- Excellent communication and interpersonal skills to interact with stakeholders at all levels 3- SAP GRC/ ITGC Having experience in audit 4- 10-18 yrs experience in the SAP / S/4 HANA environment
Posted 1 month ago
4.0 - 9.0 years
5 - 10 Lacs
Bangalore Rural
Work from Office
Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: O2C Team lead -Order Management Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management: Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance: Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring: Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education: Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Monika HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432492/WhatsApp @9916116145| monika.j@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 1 month ago
10.0 - 17.0 years
10 - 17 Lacs
Hyderabad, Telangana, India
On-site
Deal directly with CFT either by telephone, electronically, or face-to-face Respond promptly to inquiries, concerns, and requests and communicate/coordinate with internal departments Obtain and evaluate all relevant information to handle product and supply-related inquiries Facilitate order acceptance Direct requests and unresolved issues to the designated resource Record details of inquiries, comments, and complaints Record details of actions taken Education and Experience PG in Pharmaceuticals or equivalent; MBAs preferred Basic pharmaceuticals knowledge Knowledge of relevant computer applications Knowledge of administrative procedures Numeric, oral, and written language proficiency Expected work experience: 12 years in pharmaceutical or similar field(s)
Posted 1 month ago
0.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Inviting applications for the role of Customer Relations - Management Trainee/Assistant Manager Manages the progress and performance of the customer relations team and is a directsupervisor who has closest proximity with Customer Relation analyst and Customer relations Management trainees. The Customer Relations manager provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities . Handling customer/sales requests and providing information to customers via e-mails/phone . Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. . Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. . Coordinating the processing of credits and product replacement with the Internal team and Vendors. . Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. . Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) . Updating ERP regarding customer details, order details, supplies, pricing etc. . Follow-up on pending items with Logistics / Supply chain team for order delivery status . Track end to end status of order and share real time updates with the customer . Own SLA/KPI and ensure daily TAT and Accuracy targets are met . Coordinating with shipping facilities to get the product shipped to the customer. . Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) . Order track and trace when shipped out of the shipping facility, and share real time updates with the customer . Communicating with the warehouse and forwarders and efficiently managing the delivery process to ensure return of goods to the final recipient. . Assist to hire, groom and help new members to onboard . Provide input for promotions and staff reviews . Facilitate regular 1 on 1 meetings and direct goal development and progress . Perform weekly trending-based coaching to manage team members performance . Handle a Team of FTEs that are responsible for day-to-day quality assurance, monitoring and coaching of the team . Contact person for client and internal stakeholders for any customer relations related issues. . Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners . Support and coordinate the team on daily processing/operations, workload allocation . Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree . Excellent professional experience in Order Management/Quoting and ContractingOr Customer Relations. . Industry Experience - Services or hi-tech industry . Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support . Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills . Ability to learn quickly . Diploma / Post Graduation in International supply chain management / Sourcing Management Excellent Communication skill and the ability to engage customers in significant discussions . Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage . Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving . Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Overview Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. Job Description: 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now
Posted 1 month ago
4.0 - 9.0 years
0 - 1 Lacs
Gurugram, Bengaluru, Mumbai (All Areas)
Work from Office
KPMG India is seeking professionals specializing in Oracle SCM. We are looking for a skilled and experienced Oracle Cloud SCM Functional with Fusion implementation experience to join our team. Collaboration with internal and external stakeholders is key to success in this position Job Description : 4+ years of experience in Oracle EBS / Fusion SCM Module implementations Oracle Fusion implementation experience is a must Must have direct client interaction experience End to End Implementation experience as Functional Consultant / Track Lead Should have in-depth knowledge and implementation experience in at-least two of the Oracle SCM modules incl. Procurement, Inventory & Costing, Order Management and Manufacturing. Experience in Oracle Supply Chain Planning modules along-with above would be a Plus Excellent communication & documentation skills Ready to travel & relocate. Qualification : BBA/Bcom/BE-Btech/B.Sc/MBA/CA/Mtech KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. As an equal opportunity employer, KPMG is committed to fostering a culture where everyone feels welcomed and is treated fairly. If you have any reasonable accessibility or accommodation requirement that will make you more comfortable during the assessment and recruitment process, please let us know and our Talent Acquisition colleague will connect with you.
Posted 1 month ago
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