Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 4.0 years
6 - 12 Lacs
Bengaluru
Work from Office
Position Overview: We are looking for a highly skilled SAP Hybris Developer to join our team, specializing in the SNAD2C (Sales and Distribution to Commerce) process with expertise in SAP Hybris, SAP Commerce Cloud, Cockpit, Cron Jobs, Impex, and customization. The successful candidate will be responsible for developing and customizing SAP Hybris-based eCommerce solutions, configuring the Hybris Cockpit for content management, and automating tasks using Cron Jobs and Impex for data import/export. This role requires deep knowledge of SAP Hybris, strong coding skills, and hands-on experience with integrations in SAP Commerce Cloud environments. Key Responsibilities: 1. SAP Hybris Development & Customization: o Develop and implement custom features and extensions for SAP Hybris Commerce solutions, focusing on both backend and frontend customization. o Design and implement customized business logic, controllers, and services to meet the specific business needs of eCommerce applications. o Develop and maintain the Hybris Cockpit for content management and administrative tasks, enhancing user experience for business users. 2. Impex and Cron Job Management: o Utilize Impex for importing and exporting data between SAP Hybris and other systems (e.g., SAP ERP, SAP S/4HANA), ensuring data integrity and consistency. o Develop and manage Cron Jobs for automating recurring tasks such as product data synchronization, pricing updates, and order management processes. o Troubleshoot and optimize Impex scripts and Cron Jobs to enhance performance and reliability. 3. SAP Commerce Cloud Configuration & Integration: o Configure and customize SAP Commerce Cloud (Hybris) platform for seamless integration with SAP ERP, SAP S/4HANA, and other third-party systems. o Integrate SAP Hybris with backend SAP systems using APIs, web services, and other integration methods. o Ensure seamless synchronization of product data, orders, and customer data across Hybris Commerce Cloud and other SAP modules. 4. SNAD2C Process Integration: o Leverage expertise in the Sales and Distribution to Commerce (SNAD2C) process to integrate SAP SD (Sales and Distribution) functionalities with SAP Hybris. o Implement and optimize the order management process, ensuring smooth order creation, processing, and fulfillment within the Hybris Commerce environment. Required Skills and Experience: SAP Hybris and SAP Commerce Cloud Expertise: o Proven experience with SAP Hybris, including the development and customization of Hybris Commerce solutions. o Hands-on experience with SAP Commerce Cloud (Hybris Cloud Edition) and its key components like the Hybris Cockpit, product catalog, and order management. Customization & Development: o Strong knowledge of customizing SAP Hybris applications using Java, spring, and Hybris-specific frameworks. o Expertise in creating and customizing functionality for Hybris Cockpit, ensuring content management and administrative tasks are efficient and user-friendly. Impex and Cron Job Experience: o Solid experience with Impex for data import/export processes within the SAP Hybris platform. o Ability to create, maintain, and optimize Cron Jobs for task automation and scheduling in the SAP Hybris environment. SAP Integration Knowledge: o Experience with SAP integrations between SAP Hybris and other SAP systems such as SAP ERP, SAP S/4HANA, or third-party systems. o Understanding of API-based integrations, data mapping, and synchronization processes across multiple platforms. Preferred Qualifications: SAP Hybris certification (SAP Commerce, SAP Commerce Cloud). Experience working with SAP S/4HANA integrations and advanced order management solutions. Knowledge of front-end technologies (e.g., JavaScript, Angular, React) for customizing SAP Hybris storefronts. Education: Bachelors degree in Computer Science, Information Technology, Engineering, or a related field. SAP Hybris or relevant eCommerce certifications are a plus.
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Pune
Work from Office
Order Management Team Lead Pune 5-10 Yrs(2 yrs on ppr as TL)---Mandate Graduate 11 LPA 4+ Yrs exp in Order Management, order fulfillment renewal, quotation Immediate to 15 Days Joiner Excellent communication Drop CV's Karishma.imaginators@gmail.com Required Candidate profile 4+ Year exp for Order Management/renewal, quotation End to End order management Order taking, Order tracking, Order fulfillment BPO environment Retail/CPG ERP systems SAP Order Amendments
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Pimpri-Chinchwad
Work from Office
Order Processing: Review & validate orders in SAP | Coordinate with logistics Support: Assist sales & customers | Resolve order issues System & Docs: Update SAP | Maintain records | Track & escalate delays
Posted 1 month ago
2.0 - 5.0 years
2 - 2 Lacs
Noida
Work from Office
Role Summary Were looking for a sharp and reliable individual to manage daily order packing. You’ll be responsible for ensuring the correct SKUs are packed into the right orders as per the order sheet provided. Accuracy and speed are key. Key Responsibilities Cross-check orders from Excel sheet with physical inventory. Ensure correct products (size, color, style) are packed into each order. Stick shipping labels on the correct parcels. Flag any missing items, mismatches, or low stock to the operations team. Maintain cleanliness and basic organization at the packing station. Support in segregating orders for courier pickup. Requirements Ability to read and understand English (for order sheets and product labels). High attention to detail and ability to work efficiently under pressure. Comfortable standing and moving around during work hours. Prior experience in eCommerce packing or warehouse work is a plus (not mandatory). Punctual, dependable, and proactive.
Posted 1 month ago
5.0 - 7.0 years
5 - 7 Lacs
Ahmedabad, Gujarat, India
On-site
Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. Update clients for orders and trade on the recorded line. Maintain active clients as per the defined norms. Activate dormant clients. Ensure resolution of clients query. Maintain records of business on internal software. Liaison with branches for revenue generation and query resolution Follow guidelines of Risk management and Settlement Ensure compliance as per various regulator and organization guidelines. Acquire quality PCG clients through networking, database, market intelligence and references from existing clients, with minimum investment potention
Posted 1 month ago
10.0 - 20.0 years
25 - 40 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Applications Software Technology (AST) was founded on one simple thought, to put our people and our customers first, and you can never lose. AST is a globally recognized award-winning full-service enterprise systems integrator, serving clients in the Public and Commercial Sectors for over 27 years. Clients look to AST for leadership and assistance in systems integration, business process redesign, project management, systems administration, and training. From on-premise applications to modern cloud technology, ASTs services encompass all aspects of Enterprise Resource Planning, Business Intelligence, Enterprise Performance Management, Customer Experience, and Middleware. AST also offers flexible Managed Services, supporting the needs of over 200 Public Sector and Commercial customers around the globe. If you're someone with energy, drive, and creativity, AST is the place for you. Why should you join AST? At AST, people are at the center of everything we do, and we work to provide you with benefits beyond a paycheck. We strive to develop and recognize our people at all levels and give them the rewards they deserve. We offer full benefits including medical and life insurance. Our corporate culture is our competitive advantage. We offer equal growth opportunities across the organization and provide an engaging and nurturing environment, creating highly collaborative teams. We practice open and transparent communication and provide immense support to your work-life balance with Hybrid working model. If you're someone with energy, drive, and a passion for innovation, you will be surrounded by like minds at AST. We are Oracle Certified Partners, who strive every day to be the best at what we do. What You’ll Do: Serve as the Functional Expert and Trusted Advisor in support of Oracle Cloud SCM functional modules Solid experience with Oracle Cloud SCM Modules like Purchasing, SSP, Sourcing, Supplier Qualification Management, Procurement Contracts, PIM, Inventory Lead complex functional/process analysis and translate customer business requirements into Oracle SCM cloud solution architecture Nice to have experience or exposure on Manufacturing, Quality and Order Management modules Engage with clients and lead workshops to define business requirements Must have led teams including resource and performance management Good knowledge of Oracle processes around Oracle Supply Chain modules Conduct gap analysis between delivered functionality and client requirements. Provide solutions to Gaps along with recommended solution for the SCM modules Map customer’s business process to Oracle Cloud SCM Applications processes Configure/Setup the modules to align with customer’s business processes Handling multiple delivery engagements and assessing, delivering new functional developments for clients. Hands-on configuration, functional design document and configuration, support tech development, building test scripts and user manuals, conducting application testing. Deeply understand customer needs and translate them into system, application, or process designs. What You'll Bring: 12 plus years of experience in leading and supporting Oracle Cloud SCM Applications At least 6 to 8 years of experience in End-to-End implementation / Production Support projects of Oracle Fusion SCM modules across industry domains. Experience in gathering and documenting business requirements, functional configuration, testing, client user training. Experience in Production Support and trouble-shooting the issues and resolving the issues meeting SLA timelines. Experience in Month End Period Close Process and Year End Close Process. Collaborate with the team to meet tight deadlines Oracle Fusion Certification in SCM modules will be an added advantage Excellent verbal and written communication, active listening, and interpersonal skills Adapt to new projects quickly with a can-do, jump-right-in attitude 4-year Bachelor degree (or equivalent experience Prior experience leading a project team in a delivery role; required Public Sector (K12 Educational Sector, Federal/State/Local) experience highly preferred. Private Sector experienced considered. Our Culture: At AST, people are at the center of everything we do. In over 27 years of business, we know that putting our people first is the key to success. Our passion for people has earned us multiple awards. Here are some of the most recent: 2022 Top Workplaces in the Nation by Energage 2022 National Cultural Excellence for Leadership by Energage 2022 National Cultural Excellence for Innovation by Energage 2022 Chicago Tribune Top Workplaces by Energage 2022 Dallas Fort Worth’s 2022 Best and Brightest Companies to Work For by National Association for Business Resources (NABR) AST India- 2022 Great Place to Work® Certification 2021 Best & Brightest Companies to Work For by National Association for Business Resources (NABR) 2021 National Cultural Excellence for Remote Work by Energage 2021 National Cultural Excellence for DE& I Practices by Energage 2021 Chicago Tribune Top Workplaces by Energage AST India- 2021 Great Place to Work® Certification We foster a culture of trust, ownership, and innovation at every level of the organization. All doors are open and everyone’s ideas matter, giving our people the ability to quickly understand our customers’ needs and translate those needs into action. While we celebrate individual wins, we always strive for shared success. We are One AST. Statement of Non-Discrimination: We value global diversity and are committed to building a diverse and inclusive workplace where we learn from each other. AST is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law.
Posted 1 month ago
1.0 - 3.0 years
1 - 4 Lacs
Faridabad
Work from Office
Role & responsibilities: Reply to mails Make quotations Make invoices Payment follow up Preferred candidate profile: Similar experience in the prevoius job is important
Posted 1 month ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Seeking an experienced CPQ Consultant with expertise in Salesforce CPQ, Revenue Cloud, and Conga CPQ to lead implementations, migrations, and process optimization for quote-to-cash systems. Key Responsibilities: Design, configure, and migrate CPQ solutions (Salesforce/Conga) for clients, including integration with Order Management and Billing systems (e.g., Zuora, Salesforce Billing). Optimize CPQ processes (pricing, product rules, approvals) and advise on best practices for subscription billing, contract lifecycle management (CLM), and revenue recognition. Lead data migration (product catalogs, quotes) and troubleshoot quote/order workflows. Collaborate with cross-functional teams (Sales, Finance, IT) to ensure seamless system integration. Requirements: 6+ years of hands-on Salesforce CPQ and Revenue Cloud implementation experience. Proven expertise in Conga CPQ (CLM, Contracts) and CPQ migrations. Strong knowledge of Order Management (e.g., Salesforce OM) and Billing systems. Certifications: Salesforce CPQ Specialist/Revenue Cloud Consultant Proven expertise with data migration tools and Agile methodologies. Seeking an experienced CPQ Consultant with expertise in Salesforce CPQ, Revenue Cloud, and Conga CPQ to lead implementations, migrations, and process optimization for quote-to-cash systems. Key Responsibilities: Design, configure, and migrate CPQ solutions (Salesforce/Conga) for clients, including integration with Order Management and Billing systems (e.g., Zuora, Salesforce Billing). Optimize CPQ processes (pricing, product rules, approvals) and advise on best practices for subscription billing, contract lifecycle management (CLM), and revenue recognition. Lead data migration (product catalogs, quotes) and troubleshoot quote/order workflows. Collaborate with cross-functional teams (Sales, Finance, IT) to ensure seamless system integration. Requirements: 6+ years of hands-on Salesforce CPQ and Revenue Cloud implementation experience. Proven expertise in Conga CPQ (CLM, Contracts) and CPQ migrations. Strong knowledge of Order Management (e.g., Salesforce OM) and Billing systems. Certifications: Salesforce CPQ Specialist/Revenue Cloud Consultant Proven expertise with data migration tools and Agile methodologies.
Posted 1 month ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
EBS Support Resources : Look for candidates currently engaged in EBS support work, particularly those with Techno-Functional expertise. Module Knowledge : Strong understanding of Order Management, Procurement, Inventory, and Finance modules. If resources with knowledge of all modules are not available, prioritize candidates with expertise in Order Management, & Inventory. Technical Integration Knowledge : Familiarity with Oracle integrations is essential. Testing Experience : Candidates should be open to a testing role and should have prior experience with testing tools, such as Postman for API testing. To summarize, the ideal profile is an EBS support resource with Techno-Functional expertise who has experience in QA work.
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Job Area: Operations Group, Operations Group > Business Operations General Summary: Sales Operations Analyst LocationHyderabad, Telangana Job AreaOperations Group, Sales Operations General Job Summary: The role is responsible for internal support to Qualcomm’s Worldwide Customer Service and Sales Teams enabling these external facing teams to provide world-class support regarding Qualcomm’s products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal customer service throughout the organization. Responsibilities include but not limited to the following activitiesOrder management, account/regional forecast demand planning, and overseeing activities related to Product Change Notifications (PCNs), Return Material Authorizations (RMAs), and other key duties. Must be savvy and quick to learn and adjust to all Qualcomm business applications such as Oracle ERP, Rapid Response, SAP, Sales Force, Agile and others as they are integrated into the business, as well as effectively adapt to new processes as they are rolled out. Key Duties & Responsibilities Utilizing Qualcomm systems, manages delegated customer service and support activities including but not limited to forecasting, order management, supply demand changes, PCN, RMA, export compliance, product commercial information. Provides internal support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support Tracks and reports to CS and Sales overall regional forecast accuracy analysis, and forecast consumption Order Management (Purchase Order Entry, Change Orders and scheduling), proactively manages & monitors customer orders and shipments, resolving any internal issues on the account before shipment Monitors and supports sales efforts (such as demand changes, product compliance details, and environmental) as delegated by the Regional CS/Account Management Team Communicate with related parties such as Quality, Engineering, RMA team, Finance, analyze data, identify trends, and submit RMA request when needed Has thorough knowledge of all business systems, processes and procedures and should be able to provide training to other team members, when requested Performs other related duties as delegated from world-wide CS Team Job Specifications: Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions Effectively and quickly adapts to new systems, processes, and policies Ability to remain calm under pressure Exercises analytical skill within generally defined practices using a variety of sources to find solutions Be results oriented with great attention to detail Strong multitasking skills with the ability to prioritize own work and respond to ad hoc requests as needed; able to make quick and accurate decisions Must have demonstratable communications skills, being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to customers to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects Should be open to support the team in APAC/Europe time, when required Education/Experience: Requires minimum 3+ years of related experience in Customer Service in a technology-oriented industry. Semiconductor industry preferred. Bachelor’s degree in business administration, Supply Chain, Finance, Operations, or related field and 2+ years of business operations or related experience. Excellent in ERP tools like Oracle, SAP and or Salesforce Strong analytical, problem solving and conceptual skills. Strong written and verbal communication skills. Minimum Qualifications: Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience. OR High School Diploma or equivalent and 4+ years of business operations or related experience.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Bengaluru
Work from Office
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Volvo Group Purchasing is a team of changemakers that thrive in a fast-paced and exciting business environment. We are a truly global team with passion for innovation, sustainability, people, and where lifelong learning is an essential part of our culture. With our ecosystem of supply partners, we shape the world we want to live in and deliver value to customers, society, and the Volvo Group . About National Apprentice Training Scheme (NATS) The National Apprenticeship Training Scheme (NATS) is a Government of India program designed to enhance the practical skills and employability of technically qualified youth. It provides a structured, on-the-job training program for graduates and diploma holders, bridging the gap between academic learning and industry demands. Volvo Group India Pvt Ltd engages freshly graduated individuals for one year apprenticeship, providing them with practical training and skills development opportunities within the company s various functions, its a way to train future workforce members through a structured apprenticeship program Who are you? If you have a burning desire to be a part of developing and setting the course for our society s future efficientand sustainable transport solutions together with us. this is the right place to be! You are passionate, value-driven, and have a keen eye for details to work on transformation in the purchasing area. Volvo Group Purchasing Support Center is a young, energetic team of talented and skilled professionals delivering the purchasing-related tactical scope of activities to global purchasing communities. Here we workwith global stakeholders and suppliers cross functionally performing various purchasing tasks and being aproblem solver. What s in it for you? As a Graduate Apprentice Trainee (GAT), you will get to learn and perform at the same time with highly experienced global end users and supply chain experts which will pave your path to becoming a successful purchasing and Supply Chain Management professional. The Graduate Apprentice Trainee will be responsible for handling standard scope activities delegated by buyers from all Group trucks, buses, and Penta sites globally. For you who want to leave the society in a good shape for the next generation. You see this opportunity to bring in the change you want for the society we want to live in. Main Activities & Responsibilities: Autonomous maintenance of Handler Logs and other Portfolio Activities/ Order Management/Priority Aftermarket Requisitions handling RFQ Management including Launching, follow-ups for quotes, and answering supplier queries incollaboration with buyers and PD and XF teams Compiling & analyzing quotes from suppliers, preparing preliminary quotes summary/analysis as well as acost breakdown for various suppliers and parts Solving portfolio-related issues with suppliers/cross-functional teams and Supplier Price Discrepancy Management/ Issues Handling Performing various analysis for buyers and managers like Price In consistency Analysis, 80/20 Analysis, ABC Analysis, Volume trend Analysis, Supplier Dashboard Creation, Material Cost Levels Report, Supplier Spend Analysis, Part Price Evolution, Cost Per KG Analysis, Supplier Deep Dive Analysis Supplier Integration Support on buyer request - Support in establishing EDI Connections, Supplier PortalAccess, Creation/Addition/Deletion of Parma Code/Supplier base administration, Supplier Base Follow-ups Taxonomy and Segmentation Support to buyers and management, segment owners, and maintenance of Various Department Dashboards and Reports Competance & Qualification: Fresh graduate with university degree in BE/B.Tech in Mechanical/Automobile/E&E/ Industrial with 65% CGPI Quick Learner who drives Competence Building Continuous Improvement and Excellence mindset with good communication skills Good understanding and interest for manufacturing processes and best practice costing Interest to make career in Supply Chain Management (SCM) Excellent interpersonal and networking skills - true connector working in eco-systems Positive and collaborative mindset and strong energy to contribute to the success of the Volvo Group MS Office Skills / Advance Excel Programming Skills Proactiveness is an absolute must! About Volvo Group Purchasing: Located in 21 countries around the world ~ 1 350 employees and a yearly spend of 150 BSEK. Our current ecosystem of suppliers exceeds 50, 000, and every year around 1.9 billion parts are delivered to Group Truck plants around the world. If you are interested in knowing more about Volvo Group, click on We are Volvo Group Video
Posted 1 month ago
2.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Full time position , Work from Office , Shift - 2pm to 11 pm Interviews will be virtual as well as F2F. Looking for experience in O2C process . Experience in any of the below mentioned module Experience working on customer master Order management Billing and disputes Collections Cash application Reports
Posted 1 month ago
8.0 - 12.0 years
0 - 0 Lacs
Chennai
Hybrid
Roles and Responsibilities Manage sales activities to achieve targets, including lead generation, territory management, and customer complaint resolution. Develop and maintain strong relationships with customers through effective communication and negotiation skills. Oversee order processing, quotation management, and sales & collections processes to ensure timely delivery of products. Collaborate with cross-functional teams for marketing activities such as enquiries generation and team handling. Ensure compliance with company policies and procedures while meeting business objectives.
Posted 1 month ago
4.0 - 7.0 years
4 - 8 Lacs
Faridabad
Work from Office
Should have good experience in Product cost management & COPA. Should have good experience in Project systems for commitment management. Should have good experience in Order management. Strong knowledge about Cost center and element accounting. Strong knowledge in Material Ledger accounting and Actual costing. Experience in working in split architecture environment will be added advantage Should have knowledge of both Standard and Actual costing scenarios. Should have worked on designing the COPA reports Should have good experience in Product cost management & COPA. Should have good experience in Project systems for commitment management. Should have good experience in Order management. Strong knowledge about Cost center and element accounting. Strong knowledge in Material Ledger accounting and Actual costing. Experience in working in split architecture environment will be added advantage Should have knowledge of both Standard and Actual costing scenarios. Should have worked on designing the COPA reports
Posted 1 month ago
2.0 - 5.0 years
7 - 12 Lacs
Hyderabad
Work from Office
SAP TM key responsibilities Configure and support SAP TM functionalities like freight planning and execution Should be knowledgeable Order Management integration with SAP TM Planning - Selection Profiles and Planning Profiles, conditions Optimizer Planning, Schedules, Freight Execution Carrier selection and Tendering. Should be knowledgeable in SAP TM Master Data Management Product, Business Partner, Dangerous goods, Transportation network (locations, routes, and zones) Resources (Vehicles, trailers, Handing units). SAP TM business process: Inbound and outbound Shipments (Domestic and International) Transportation Load Builder (FTL, LTL Package Builder (Mix Product packing and Layer building) Shipper scenario with all modes of transport Road, ocean, Rail and Ocean. Ocean Air Freight Order Transpiration Planning (Freight Units, Freight proposal and Freight Orders) Transportation Execution (Carrier Selection, Tendering, Delivery and Shipment proposals) Freight Settlement (Charge Management, Charge Calculations, Freight Settlement) and cost distribution. Lead design workshops with the client and responsible for requirement gathering, solution design, gap analysis, writing function specification, configuration, testing and cutover activities for both standalone SAP system and embedded SAP TM in S4 HANA Integration SAP TM system with other modules of SAP/S4 HANA (like EWM, SD, MM etc.) and 3rd Party system
Posted 1 month ago
2.0 - 7.0 years
2 - 6 Lacs
Ghaziabad
Work from Office
RINA is currently recruiting for a Certification Business Support Advisor to join its office in Ghaziabad within the International Certification Division. Mission A Business Support Advisor with a focus on managing administrative tasks from the creation of a customer in a database to the issuance of invoices plays a crucial role in ensuring smooth customer interactions and efficient business operations. Key Accountabilities 1. Customer Data Management (if needed): - Create and maintain accurate customer records in the database. - Ensure that customer information is up-to-date and complete. - Handle customer inquiries related to account information and updates. 2. Offer Management: - Collaborate with business development teams to insert offer in the internal system - Provide customer with complete and accurate offer documents 3. Contract and Customer Order Processing: - Manage and update contract, ensuring accuracy and completeness. - Receive and process customer orders, ensuring accuracy and completeness. - Coordinate with relevant departments to fulfill orders in a timely manner. - Update customers on order status and expected delivery dates. 4. Invoicing (if needed): - Generate and issue invoices to customers based on sales orders or service agreements. - Verify the accuracy of invoice details, including pricing and quantities. - Handle invoice-related inquiries and discrepancies. 5. Payment Processing (if needed): - Monitor and track customer payments. - Coordinate with the finance department to ensure timely and accurate payment processing. - Address payment-related inquiries and issues. 6. Timesheet Management (if needed): - Remind technical staff to submit accurate and timely timesheets for each project. - Ensure timesheets are completed in accordance with company policies and client requirements. 7. Customer Communication: - Communicate with customers to provide information about products, services, and order status. - Respond to customer inquiries and resolve issues promptly and professionally. - Send out communication regarding invoices, payment reminders, and other relevant updates. 8. Problem Resolution: - Identify and address customer concerns, working collaboratively with other departments as needed. - Investigate and resolve billing discrepancies or disputes. - Ensure a high level of customer satisfaction through effective problem resolution. 9. Compliance and Documentation: - Ensure compliance with company policies and procedures in customer interactions. - Maintain accurate and organized records of customer communications, transactions, and invoices. Education Bachelor s Degree in Business Administration Finance Management Qualifications Minimum of 2 years of experience in business support, customer service, order management, or a related administrative role. Strong proficiency in customer data management, including maintaining accurate records and handling inquiries. Experience in offer management, contract processing, and customer order fulfillment. Familiarity with invoicing, payment processing, and timesheet management is a plus. Excellent attention to detail to ensure accuracy in contracts, orders, invoices, and customer records. Strong communication skills, both written and verbal, to interact effectively with customers and internal teams. Proven ability to handle customer inquiries professionally and resolve issues efficiently. Good problem-solving skills to address billing discrepancies, order concerns, and other customer-related challenges. Knowledge of compliance requirements related to documentation, invoicing, and customer interactions. Ability to multitask and manage priorities in a fast-paced business environment. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with CRM systems or internal business management tools. While not mandatory, experience with financial operations, such as payment tracking and invoice management, is an advantage. A proactive and customer-oriented mindset, ensuring a high level of service and satisfaction. Competencies CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise ones and others emotions and express and regulate ones reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.
Posted 1 month ago
6.0 - 11.0 years
13 - 14 Lacs
Sriperumbudur
Work from Office
Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Senior Engineer - Planning located in Sriperumbudur. What a typical day looks like: Responsible for providing expertise and support to the Customer Focus Team (CFT) Ensuring the ability of the materials planning for a specific project or projects as required providing materials support to the weekly production planned orders and enables to achieve Kit on time drop to meet Customer Schedule. Key assignments include providing timely Materials status through use of available Shortage reports, Submission of Excess and Obsolete Inventory to the Customer, Work Order Management, inventory management, MRB and DR Management to achieve the operating goals. Materials Planners for New Emerging NPI Accounts to provide faster service to the NPI Customer to effectively communicate with the customer protecting Business interest of Flex. Collate the data based on the input received from CFT, do first level of analysis and share the clean data back to the planner as per agreed timelines. Monitor Inventory levels vs. goals, Shortage reports with detailed comments - CTB; Excess Mitigation with Buyers. Prepare the analysis for excess mitigation with the site buyer. Schedule and coordinate status of materials within or with the external suppliers to expedite materials in conjunction with the MRP, providing support and expertise to the Buyers as required. Review and assist the planner in generating the master production schedules, running Kinaxis can do simulation. Work orders and prepare Clear to Build Report based on the availability of the materials. Ensure all materials procedures are adhered to by the Planner. The experience we re looking to add to our team: Min 6+ years of similar experience. Must be able to analyze supply chain for demand pull in or push out. Knowledge of BOMs and product structure. Experience in Master Scheduling Knowledge of Materials Requirement Planning. Knowledge of Lean Supply Chain. Advanced Excel with Intermediate Power Point What you will receive for the great work you provide Health Insurance Paid Time off #LP17 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: .
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Graduate Apprentice Trainee Location: Bangalore, IN, 562122 Position Type: Student We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Volvo Group Purchasing is a team of changemakers that thrive in a fast-paced and exciting business environment. We are a truly global team with passion for innovation, sustainability, people, and where lifelong learning is an essential part of our culture. With our ecosystem of supply partners, we shape the world we want to live in and deliver value to customers, society, and the Volvo Group . About National Apprentice Training Scheme (NATS) The National Apprenticeship Training Scheme (NATS) is a Government of India program designed to enhance the practical skills and employability of technically qualified youth. It provides a structured, on-the-job training program for graduates and diploma holders, bridging the gap between academic learning and industry demands. Volvo Group India Pvt Ltd engages freshly graduated individuals for one year apprenticeship, providing them with practical training and skills development opportunities within the company s various functions, its a way to train future workforce members through a structured apprenticeship program Who are you? If you have a burning desire to be a part of developing and setting the course for our society s future efficientand sustainable transport solutions together with us. this is the right place to be! You are passionate, value-driven, and have a keen eye for details to work on transformation in the purchasing area. Volvo Group Purchasing Support Center is a young, energetic team of talented and skilled professionals delivering the purchasing-related tactical scope of activities to global purchasing communities. Here we workwith global stakeholders and suppliers cross functionally performing various purchasing tasks and being aproblem solver. What s in it for you? As a Graduate Apprentice Trainee (GAT), you will get to learn and perform at the same time with highly experienced global end users and supply chain experts which will pave your path to becoming a successful purchasing and Supply Chain Management professional. The Graduate Apprentice Trainee will be responsible for handling standard scope activities delegated by buyers from all Group trucks, buses, and Penta sites globally. For you who want to leave the society in a good shape for the next generation. You see this opportunity to bring in the change you want for the society we want to live in. Main Activities & Responsibilities: Autonomous maintenance of Handler Logs and other Portfolio Activities/ Order Management/Priority Aftermarket Requisitions handling RFQ Management including Launching, follow-ups for quotes, and answering supplier queries incollaboration with buyers and PD and XF teams Compiling & analyzing quotes from suppliers, preparing preliminary quotes summary/analysis as well as acost breakdown for various suppliers and parts Solving portfolio-related issues with suppliers/cross-functional teams and Supplier Price Discrepancy Management/ Issues Handling Performing various analysis for buyers and managers like Price In consistency Analysis, 80/20 Analysis, ABC Analysis, Volume trend Analysis, Supplier Dashboard Creation, Material Cost Levels Report, Supplier Spend Analysis, Part Price Evolution, Cost Per KG Analysis, Supplier Deep Dive Analysis Supplier Integration Support on buyer request - Support in establishing EDI Connections, Supplier PortalAccess, Creation/Addition/Deletion of Parma Code/Supplier base administration, Supplier Base Follow-ups Taxonomy and Segmentation Support to buyers and management, segment owners, and maintenance of Various Department Dashboards and Reports Competance & Qualification: Fresh graduate with university degree in BE/B.Tech in Mechanical/Automobile/E&E/ Industrial with 65% CGPI Quick Learner who drives Competence Building Continuous Improvement and Excellence mindset with good communication skills Good understanding and interest for manufacturing processes and best practice costing Interest to make career in Supply Chain Management (SCM) Excellent interpersonal and networking skills - true connector working in eco-systems Positive and collaborative mindset and strong energy to contribute to the success of the Volvo Group MS Office Skills / Advance Excel Programming Skills Proactiveness is an absolute must! About Volvo Group Purchasing: Located in 21 countries around the world ~ 1 350 employees and a yearly spend of 150 BSEK. Our current ecosystem of suppliers exceeds 50, 000, and every year around 1.9 billion parts are delivered to Group Truck plants around the world. If you are interested in knowing more about Volvo Group, click on We are Volvo Group Video Job Category: Purchasing Organization: Group Trucks Purchasing Travel Required: No Travel Required Requisition ID: 22099 View All Jobs Do we share the same aspirations? Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
Description of the job and key result areas: Sales Planning & Order Management o Month Planning & coordinating with manufacturing for achieving budget volumes o Creating tracking mechanism & implementing it o Actual biz analysis in terms of units, rev & margins - target Vs actuals - insighting & action plans MIS & Reporting o Prepare for top-management review meetings - Functional Conversations, Presidents Reviews, IO CEOs & Export Head reviews, etc o Assist in data collation for various planning activities - Annual sales planning, SOG, SWR and OWR exercises o Business Planning MIS - Sales planning meetings, export reports for nontractor businesses (Spares, Engines, Farm Machinery). Export Sales Data analysis - Scanning primary & secondary sources for market research on industry trends, analyze competition portfolio (product/price), report export performance and collaborate with various teams for sales platform digitization. Market intelligence: o Competitive activites with environmental scans o Track macroeconomic trends, Ag seasonality, crop cycles competition, billing & retails by model, marketing campaigns, etc & provide insights Assist in specific business initiatives for focus markets as per industry dynamics. Experience Minimum 5 years experience as business analyst - number crunching, data analysis and performance reporting. Forecasting and creating actionable insights to improve business efficiency Industry Preferred Qualifications Engineer or Commerce graduate with MBA. Age group: 28-35 years. General Requirements Presentation & Analytical skills, verbal communication skills Reporting, creating crisp presentations, dashboards, MIS In-sighting skills
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Why Join Calix? Are you ready to take your career to the next level with a company that values innovation, collaboration, and growth? At Calix, we believe in empowering our employees to drive change and make a real impact. You ll be part of a collaborative, fast-paced environment where innovation and continuous improvement are core values. You ll have the opportunity to work on global initiatives, leverage cutting-edge Oracle Cloud technologies, and grow your career in a supportive and forward-thinking organization. Calix is offering an exceptional opportunity for a Fusion SCM Techno-Functional Analyst with strong expertise in Oracle ERP Cloud (SCM) and a solid understanding of business processes to support our digital transformation dynamic team. In this hybrid role, you ll lead the design, development, and integration of Oracle Cloud SCM solutions while partnering with business stakeholders to ensure alignment with operational goals. Flexibility is key, as you may need to be available to work nights, weekends, and holidays to support period close activities, non-production refreshes, patches, and upgrades. You ll leverage Oracle PaaS tools including Oracle Integration Cloud (OIC), Visual Builder Cloud Service (VBCS), and SOA to build scalable, supportable solutions. Your functional insight will be key in translating business needs into effective technical designs and driving successful adoption of new capabilities. This requires you to work in Shift 2 PM to 11PM IST. Key Responsibilities: Technical (70%) Design, develop, and maintain integrations using OIC, REST/SOAP APIs, FBDI, and Oracle SOA Suite. Build custom applications and extensions using VBCS, ADF, and other Oracle PaaS tools. Develop and optimize BI Publisher reports, OTBI dashboards, and data extracts. Manage technical configurations, error handling, and performance tuning. Lead technical testing efforts including SIT, UAT, and regression testing. Support environment refreshes, patching, upgrades, and Oracle SR management. Ensure compliance with SOX and internal IT governance standards. Functional (30%) Collaborate with business users to gather and analyze requirements for Oracle SCM modules (Order Management, Pricing, Inventory, Procurement, Planning etc.). Translate business needs into functional & technical specifications and work cross-functionally to implement solutions. Configure Oracle Cloud SCM applications as needed and support functional testing and validation. Provide training, documentation, and post-go-live support to end users. Oversee Oracle Service Request management and escalate priority issues as needed. Minimum Qualifications: 5+ years of experience in Oracle ERP Cloud with a focus on Oracle Fusion Supply Chain modules and Integrations. Strong technical expertise in Oracle Integration Cloud, VBCS, and SOA. Proficiency with integrations using Groovy Script, PL/SQL, and FBDI along with Oracle Cloud Infrastructure (OCI). Exceptional understanding of SCM business processes and cross-track Supply Chain touch-points. Preferred Qualifications: Familiarity with B2B integrations using EDI on OpenText and Ariba Network. Familiar with handling multiple currencies in the SCM business processes. Certifications in Oracle Cloud SCM Modules.
Posted 1 month ago
5.0 - 8.0 years
7 - 10 Lacs
Noida
Work from Office
A Salesforce Communication Cloud Vlocity CPQ customization would typically involve configuring, customizing, and extending Vlocitys CPQ (Configure, Price, Quote) functionality within the Salesforce Communication Cloud This would include working with the Enterprise Product Catalog (EPC), managing product versions, defining offer specifications, and implementing custom logic for pricing, discounts, and other sales-related processes Key Responsibilities: Configuration and Customization:Configure and customize Vlocity CPQ features within the Salesforce Communication Cloud, ensuring alignment with business requirements CPQ Development:Develop custom solutions using Vlocity technologies like DataRaptor, OmniScript, and Integration Procedures to extend CPQ functionality Product Catalog Management:Manage the Enterprise Product Catalog (EPC), including defining products, versions, and attributes, and ensuring data consistency Pricing and Quote Management:Implement and maintain complex pricing models, discounts, and quote approval processes within Vlocity CPQ Order Management:Work with Vlocity Order Management to ensure seamless integration between CPQ and order capture, facilitating efficient order processing Testing and Deployment:Develop and execute testing plans, ensuring the stability and performance of CPQ customizations and deployments Documentation:Maintain clear and concise documentation for CPQ configurations and custom solutions Collaboration:Collaborate with other teams, including sales, product, and IT, to understand business needs and implement effective solutions Skills and Experience: Salesforce CPQ: Extensive experience with Salesforce CPQ features and functionalities Vlocity: Proven experience with Vlocity technologies, including DataRaptor, OmniScript, and Integration Procedures Salesforce Development: Strong Salesforce development skills, including Apex, LWC, and Visualforce Configuration and Customization: Ability to configure and customize Salesforce and Vlocity CPQ Problem-solving: Strong analytical and problem-solving skills to identify and resolve issues in CPQ configuration and customization Communication: Excellent communication skills to effectively collaborate with various stakeholders Optional Skills:Vlocity Certification: Vlocity CPQ certifications (eg, Salesforce CPQ Specialist) Communications Cloud Knowledge: Experience with Salesforce Communications Cloud and its modules Industry-specific knowledge: Knowledge of specific industries served by Salesforce Communications Cloud (eg, telecom, media, utilities)
Posted 1 month ago
4.0 - 8.0 years
18 - 20 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Role & responsibilities 4+ years of experience with Oracle Fusion SCM , specifically in order management and costing . Strong understanding of Order-to-Cash (O2C) and Cost Accounting processes. Hands-on experience in setups/configuration of OM and costing modules. Experience with Product Information Management (PIM) , inventory , and pricing is a plus. Knowledge of intercompany transactions , drop ship orders , and back-to-back orders . Familiarity with Fusion Accounting Hub (FAH) and integration points with Financials. Strong troubleshooting, problem-solving, and analytical skills. Good understanding of FBDI, ADFdi, and OTBI/BI Publisher reporting. Excellent communication and stakeholder management skills. Preferred candidate profile
Posted 1 month ago
1.0 - 3.0 years
4 - 8 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Order Management-Level 1. Experience1-3 Years.
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Order Management(Comms). Experience1-3 Years.
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Pune
Work from Office
Role Overview As a Network Engineer at Wipro Technologies, you will be at the forefront of our commitment to delivering top-tier technical support and solutions to our clients. Your expertise will be key in troubleshooting and resolving network issues in a timely manner, in line with our stringent service level agreements (SLAs). Every day will present opportunities to strengthen client relationships through your knowledge of order management, communications technologies, and network configurations. In this dynamic role, flexibility in learning will be highly valued as you adapt to evolving product features and industry standards. Your ability to communicate effectively with clients from diverse backgrounds will ensure they feel supported and informed throughout their journey with us. Contributing to client satisfaction will not only enhance your professional reputation, but it will also drive your personal growth within the company. Roles and Responsibilities : Prepare the necessary configuration and validation for new customer installations and changes over live sites, including troubleshooting technical issues as part of 3rd line global support. Knowledge of Cisco hardware, including Nexus, Catalyst, and WLAN. Assume direct responsibility for completion of technical support deliverables as defined in the project plan, which encompasses Cisco routing, switching, and WLAN configuration based on customer requirements. Familiarity with network routing protocolsBGP, EIGRP, OSPF (VXLAN experience is a plus). Conduct data network fault investigations in both local and wide area environments, synthesizing information from various sources to reach effective resolutions. Demonstrate leadership in overseeing networking and facility projects. Ability to manage multiple projects simultaneously while ensuring progress and quality completion. Configuration of routing and switching equipment to meet outlined specifications. Provide remote support for on-site engineers and communicate effectively with customers during installations. Communicate with customers via email and phone to capture initial requirements effectively. Performance metrics will focus on complete and timely delivery aligned with SLA commitments. Involvement in network design, site activation, resolution of various severity level tickets, and deactivation of devices and circuits as needed. Preferred candidate profile: CCNA Global certificate or relevant training is highly desirable. Hands-on experience with firewalls is preferred, ensuring security within network operations. Familiarity with BGP, MPLS, SDWAN (e.g., Viptela, Silverpeak), Wireless (Cradlepoint), and Fortigate devices, as well as Nokia devices. Experience in ISP site installation, test and turn-up (TTU), and network troubleshooting. Additional knowledge regarding CCNP/CCNA standards or equivalent networking knowledge is essential. Comprehensive understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN protocols and demonstrated troubleshooting skills. Mandatory Skills: Order Management(Comms). Ex perience1-3 Years. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routingBGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills.
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
40175 Jobs | Dublin
Wipro
19626 Jobs | Bengaluru
Accenture in India
17497 Jobs | Dublin 2
EY
16057 Jobs | London
Uplers
11768 Jobs | Ahmedabad
Amazon
10704 Jobs | Seattle,WA
Oracle
9513 Jobs | Redwood City
IBM
9439 Jobs | Armonk
Bajaj Finserv
9311 Jobs |
Accenture services Pvt Ltd
8745 Jobs |