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5.0 - 6.0 years
3 - 7 Lacs
Mumbai
Work from Office
The individual would be an SME responsible for delivery and review of accurate and timely NAVs for hedge funds, Fund of Funds and Feeder funds and middle office operations with extremely high volume or / and very high complexity and providing regular feedbacks to towards enhancing the process. Responsibilities Direct Responsibilities Playing the lead role towards Managing delivery of accurate and timely NAVs for hedge funds,Fund of Funds and Feeder funds with extremely high volume or / and very high complexity (having equities, bonds, future, options, CDS, EQS, etc. as holdings) by completing all of the following processes: o Cash and position reconciliation (Investment Manager accounting vs PB); with resolution of breaks o Pricing Variance analysis o Corporate Action Upcoming Events o Non trade bookings o Capital activity processing o P&L Reconciliation and NAV Reconciliation o Liaising with Brokers to get the Trade confirmations on time o Trade Matching & Settlements Contributing Responsibilities o Ensure the Trade settlements are handled with high attention. o Delivery on audit requests and resolution of all queries on a timely basis o Ensure appropriate checks and procedures are followed to maintain high quality deliverables and to avoid internal audit and ISAE findings o Compliance with all internal organizational and business policies Technical & Behavioral Competencies o Experience in Hedge funds NAV valuations up to shareholders series allocation would be an added advantage o Experience on Trade Order Management or Middle Office application is preferred. o Strong Knowledge about Life Cycle of Trades and Settlements o Good Excel and MS office skills o Good communication skills o Participation in system development projects, process change projects, etc. o Troubleshoot issues of junior members and mentor / coach / buddy them o Alignment of day to day activities accordingly to the Business requirements. o Experience and Participation in automation and efficiency drives would be an added advantage o Ensure timely completion of trainings (Internal and External) as per deadlines for self and juniors Specific Qualifications (if required) The candidate should have a minimum qualification in M.Com/MBA Finance or equivalent and minimum 5-6 years of experience in the financial services/capital markets. Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to synthetize / simplify Ability to deliver / Results driven Creativity & Innovation / Problem solving Ability to share / pass on knowledge Transversal Skills: Ability to develop and adapt a process Ability to understand, explain and support change Ability to inspire others & generate people's commitment Ability to develop others & improve their skills Analytical Ability Education Level: Master Degree or equivalent Experience Level At least 5 years
Posted 1 month ago
3.0 - 7.0 years
4 - 8 Lacs
Sriperumbudur
Work from Office
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Senior Engineer - Planning located in Sriperumbudur. What a typical day looks like: Responsible for providing expertise and support to the Customer Focus Team (CFT) Ensuring the ability of the materials planning for a specific project or projects as required providing materials support to the weekly production planned orders and enables to achieve Kit on time drop to meet Customer Schedule. Key assignments include providing timely Materials status through use of available Shortage reports, Submission of Excess and Obsolete Inventory to the Customer, Work Order Management, inventory management, MRB and DR Management to achieve the operating goals. Materials Planners for New Emerging NPI Accounts to provide faster service to the NPI Customer to effectively communicate with the customer protecting Business interest of Flex. Collate the data based on the input received from CFT, do first level of analysis and share the clean data back to the planner as per agreed timelines. Monitor Inventory levels vs. goals, Shortage reports with detailed comments - CTB; Excess Mitigation with Buyers. Prepare the analysis for excess mitigation with the site buyer. Schedule and coordinate status of materials within or with the external suppliers to expedite materials in conjunction with the MRP, providing support and expertise to the Buyers as required. Review and assist the planner in generating the master production schedules, running Kinaxis can do simulation. Work orders and prepare Clear to Build Report based on the availability of the materials. Ensure all materials procedures are adhered to by the Planner. The experience we re looking to add to our team: Min 6+ years of similar experience. Must be able to analyze supply chain for demand pull in or push out. Knowledge of BOMs and product structure. Experience in Master Scheduling Knowledge of Materials Requirement Planning. Knowledge of Lean Supply Chain. Advanced Excel with Intermediate Power Point What you will receive for the great work you provide Health Insurance Paid Time off #LP17 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 month ago
2.0 - 7.0 years
3 - 8 Lacs
Chennai
Work from Office
2-8 years of experience in Merchandising Specialist Product management Ownership of all product data that is delivered complete and accurate within required timelines Collaborates with Product Data team and Merch Enrichment team to ensure product descriptions and features online increase conversion Collaborate with Buyers on any product data or supplier issues needing escalation. Orders Management Manage order raising process Delivering all order placement on time, with details all complete and accurate Order placement is delivered on time within critical path milestones Raising Supplier rebates Loading promotions accurately and to milestone dates Clearly communicates data, actions and outcomes, keeps stakeholders up to date on progress Raising supplier rebates accurately on time Performance Reports Support delivery of sales, margin, and stock results to budget Category Specific Sample Management Set up and preparation of Milestone Meeting Flexible to work in shifts Contact Person : - Saravanan P
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Udupi
Work from Office
Job description We re looking for a Product Analyst Intern to support the product team in documentation, sprint coordination, and research. The role requires and trains the candidate in a mix of product understanding, technical coordination, and communication across teams. This internship is ideal for someone looking to start a career in product management. Key Responsibilities Assist in writing and maintaining product documentation Create and update tickets on Azure Boards Coordinate with design, dev, and QA teams for task follow-ups Conduct competitor and feature research Take meeting notes and maintain sprint trackers Monitor feature usage, collect feedback, and prepare reports Requirements Understanding of Agile/Scrum, user flows, and basic SDLC concepts Strong written and verbal communication in English Interested in SaaS, eCommerce, or B2B platforms Why Join Us Opportunity to work in a fast-paced and innovative environment. Be a part of a highly skilled and collaborative development team. Competitive salary package with performance-based incentives. Professional growth opportunities with leadership responsibilities. Work on cutting-edge technologies and challenging projects. Duration: 6 months Reporting To: Product Manager Job Types : Full-time, Permanent at Udupi office Schedule : Day shift Apply for this position Full Name * Email * Phone * City * State * This role requires your presence at our Udupi office; please note that hybrid or remote work options are not available. Are you comfortable working from our Udupi location * Yes No Cover Letter * Upload CV/Resume * Upload CV/Resume * Maximum allowed file size is 2 MB. Allowed Type(s): .pdf By using this form you agree with the storage and handling of your data by this website. *
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Sonipat
Work from Office
Product Listings: Create, update, and optimize product listings on multiple ecommerce platforms (Amazon, Flipkart, Myntra, etc.) including accurate product descriptions, pricing, and high-quality images.Coordinate with the marketing team to plan and execute digital marketing campaigns, including social media promotions, email marketing, and paid ads.
Posted 1 month ago
2.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
At Bruker, we enable scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology. Today, worldwide more than 7,500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems, and its strong reputation among its customers. Being one of the worlds leading analytical instrumentation companies, Bruker is strongly committed to further fully meeting its customers needs as well as to continuing to develop state-of-the-art technologies and innovative solutions for todays analytical questions. Job Summary Bruker India is looking for Order Processing Associate/s to be based in Bengaluru, India. The function of the Order Processing Associate is to support the Sales Force with processing all order-related customer inquiries within the framework and in compliance with the companys processes. The function ensures customer satisfaction through efficient order processing and communication with customers and business partners. It is customer-oriented and process-driven. The job requires good SAP knowledge, excellent communication between departments, and a very high standard of quality to meet the various policies, regulations, and guidelines. Responsibilities Responsibilities Manage purchase order information (POI) via SFDC. Create timely sales orders via SAP after obtaining technical and commercial clarification. Issuing PI and OC must follow SOX compliance (Sarbanes-Oxley) Communicating with subsidiaries, trading partners and customers regarding order content, deadlines and, if necessary, postponements Collaborate with master data, export control, supply chain, and manufacturing teams to fulfil orders efficiently. Create and apply for export documents, permits for international processing (L/C, Carnet etc.) and internal approval documents (compliance) Archive of all order-related documents Process of customer and order-specific data for reporting purposes Require to work on two shifts Qualifications Qualifications and Skills B.Com/M. Com/MBA/BBA or any relevant qualification highly preferred Minimum two years or more relevant working experience Experience in sales operations-related jobs. Experience with international business is of benefit. Sense of quality and details. Solution-oriented and process-driven. Ability to analyse and resolve problems before escalating to the next level Microsoft Office (Excel, Word, PowerPoint, etc) Experience in OTC domain, operating SAP and CRM (SFDC), preferably order management. Excellent written and verbal communication skills Self-motivated and team player Preferably previous experience in a multinational company. Language: English As associates gain experience in order management, they can specialize in areas such as handling complex international orders, managing key accounts, or focusing on specific product lines. Expertise in SAP can lead to more challenging roles. Consistent performance may lead to leadership roles such as team lead or supervisor. Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.
Posted 1 month ago
5.0 - 10.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Location: Hyderabad Job Type: Part time Experience: Minimum 5 years Job Summary: We are looking for an experienced SAP Plant Maintenance (PM) Consultant with strong expertise in equipment management and seamless integration with SAP Materials Management (MM). The ideal candidate will be responsible for design, configuration, implementation, and ongoing support of SAP PM solutions with a focus on equipment lifecycle management, preventive maintenance, and spare parts planning through MM integration. Key Responsibilities: Configure and implement SAP PM modules with a focus on equipment records, functional locations, and maintenance strategies. Maintain and manage equipment master data, including BOMs, warranties, classifications, and measurement documents. Implement preventive and corrective maintenance processes maintenance plans, work orders, notifications, and task lists. Manage and optimize integration between SAP PM and MM for material reservation, spare parts procurement, and stock tracking. Support end-to-end maintenance work order processes, including material availability checks, goods issues, and confirmations. Analyze business processes to enhance equipment maintenance lifecycle management. Develop functional specifications for custom developments and enhancements. Collaborate with business users, MM consultants, and technical teams to ensure smooth operations. Provide user training, system documentation, and ongoing support. Required Skills & Qualifications: Minimum 5 years of experience in SAP Plant Maintenance (PM). Proven expertise in equipment management structure, hierarchy, and lifecycle tracking. Strong knowledge of SAP MM, especially for spare parts procurement and inventory control. Hands-on experience with PM-MM integration scenarios. Experience configuring functional locations, equipment BOMs, maintenance plans, and work order management. Mandatory experience with service master and service order creation. Familiarity with notification processing, maintenance task lists, service procurement, and stock/consumable material usage. Ability to design and execute test scripts and support UAT. Strong analytical, problem-solving, and communication skills. SAP S/4HANA experience preferred but not mandatory. Preferred Qualifications: Experience in industry-specific maintenance standards (utilities, energy, manufacturing, etc.). Exposure to Fiori apps for PM and MM. Knowledge of mobile plant maintenance solutions and IoT-enabled equipment monitoring is a plus. SAP PM or MM certification is an advantage.
Posted 1 month ago
10.0 - 15.0 years
13 - 17 Lacs
Gurugram
Work from Office
Hello. We re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, ENO, Iodex, Crocin, Ostocalcium, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum - through a unique combination of deep human understanding and trusted science. What s more, we re achieving it in a company that we re in control of. In an environment that we re co-creating. And a culture that s uniquely ours. Care to join us. It isn t a question. This is an exciting time to join us and help shape the future. It s an opportunity to be part of something special. Job Purpose Drive competitive advantage on supply chain initiatives for assigned CMO s. This role will build the bridge between the regional/category GMS supply chain planning hubs, local team and CMO operations. On the Customer-side it acts as the point of contact for the category supply planning hub and provides a mid-term supply risk overview on identified risks and opportunities at the CMO s. On the Supply side it keeps an overview of aggregated demand to supply ratio of strategic CMO s (RCCP) and pro-actively manages risks and develop mitigation plans with CMO s The role is also an extended arm of the Supplier Relationship Team for remote CMOs areas or for CMOs needing on site attention/intervention. The role focuses on Customer Service, Quality, Value creation & Cost reductions, Continuous process improvement and standardization and overall Compliance as per Haleon Consumer Healthcare guidelines in order to ensure continuity of supply to the business at optimum cost and high quality. Key Responsibilities Strategic responsibilities: Accountable for driving the mid-term supply strategy and internal alignment to deliver superior results in cost, service, quality, EHS and overall performance in line with the overall CMO strategy in collaboration and alignment with GMS planning hubs and local teams where required Execute Business Continuity Plans (BCP s) in support to the BC strategy for the strategic supply chains Contribute to the development of negotiation strategies with CMO s while working closely with SRM/ Procurement Define the supply chain strategy for capacity, inventory etc. for the portfolio of CMO s Lead the establishment/ adjustment of supply chain set-ups for portfolio transformations such as new product launches, tech. & analytical transfers, exits, divestments etc. supplied through the CMO network Operational responsibilities/ Supply planning/operations : Lead supply agenda within the SRT for the assigned portfolio of CMO s and contribute to the cross-functional business goals. Ensure appropriate set-up for order management to realize best customer service at efficient cost in collaboration and alignment with GMS planning hubs and local teams where required Provide relevant inputs for supply communications and supply escalations Provide mid-term Supply Risk & Opportunities overview and ensure proper follow up on identified risks. Keep a good overview of the aggregated demand to the contract manufacturers and act with GMS Hubs and local teams if required. Ensure proper documentation of all processes related to Supply Chain management. Support Product Life cycle Events (Product introductions, Composition changes, artwork changes, tech /analytical transfers and exits) with proper bridging stock planning, inventory planning and stakeholder alignment (a/o Artwork Operations) to prevent any shortages, write-offs and obsolescence Act as extended arm of the Supplier Relationship team in remote areas or on CMO site support to manage locally overall CMO end to end supply chain results. Supplier Relationship Management: Implement and maintain SRM programs with our CMO s, implementing proper supplier classification and operating rhythm, driving continuous improvement, optimizing quality, service, cost, innovation and regulatory compliance. Collect, monitor and evaluate CMO key deliveries and supply performance. Follow up on KPI s (key Performance Indicators) and ensure the CMO (s) constantly meets the standards and targets, and that this performance is documented. Process excellence: Implement/Maintain process documentation and demonstrate active process improvement focusing on problem solving approach, focusing on corrective actions/preventive actions. Improve and simplify processes to develop standardization, simplification and efficiency while increasing financial & quality compliance. Collaborates on Value Stream Mapping and implement Continuous Improvement Projects related to Operations with CMOs. Qualifications & Skills: BTech, BPharm with a business degree (Preferred) 10+ year of exprience in FMCH, FMCG or Pharma Industry. Area of Specialization Supply chain, production planning Analytical and problem-solving skills required Supply chain, Manufacturing, GMP, Operational excellence (lean, six sigma) Diversity, Equity and Inclusion: At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. . We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/ .
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Noida
Work from Office
Company: Mercer Description: Mercer is seeking a talented individual to join our Order Management at Career. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Analyst Order Management(B2) We will count on you to: Ability to support a close relationship with the consultants that requires a clear understanding of their requirements in the context of the invoice instructions Basic understanding of billing codes and business documents like Clients SOWs/Engagement Letters Liaise with other teams within UK Invoicing to resolve invoicing queries raised by the consultants Work on different projects related to invoicing and billing codes supporting other regions Drive initiatives to bring in efficiencies in the current process through automation and ability to utilize and work on all available tools like M365 Note: Applicants should be flexible working in shifts What you need to have: Graduate in any stream 1 2.5years of experience Order management / Order Entry in any large professional organization Good command on MS Office applications (MS-Excel, MS-Word) Excellent communication skills Problem solving ability and attention to detail Ability to multitask, self-starter Excellent analytical skills and high focus on accuracy What makes you stand out Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan i s committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person. MERCER Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X
Posted 1 month ago
4.0 - 9.0 years
9 - 13 Lacs
Gurugram
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Responsibilities: The Oracle Cloud Techno-Functional Specialist will assist in providing technical and functional support for Oracle EBS and Fusion Cloud systems. This role will focus support on Oracle s Procure to Pay, Plan to Produce, or Order to Cash processes and supporting application modules. Provide technical and functional support for Oracle EBS and Fusion Cloud systems. Collaborate with cross-functional teams to understand business requirements and develop solutions to improve business processes. Assist with performing system analysis, design, development, testing, and implementation activities associated with daily and project support. Create and maintain customizations and extensions in Oracle EBS and Fusion Cloud Create and maintain functional and technical documentation for all customizations, extensions, and maintenance activities. Partner with IT leads to help define their needs and support projects for Oracle Applications Roadmap as an Oracle Techno-Functional Specialist; including analyzing requirements, contributing to solution design, completing application configuration, performing system testing, assisting with data conversion, development (interfaces, extensions, and reports), project implementation and post go-live support. Continue to expand Oracle Applications knowledge and skills, while providing support and training to business users. Qualifications: BS or MS in Information Systems, Computer Science, Engineering, or equivalent experience with Oracle VBCS, OTBI, Forms, Reports, PL/SQL, Java, and XML 4+ years of experience in Oracle EBS 3+ years Fusion Cloud experience with Oracle Strong understanding of Oracle EBS or Fusion Cloud modules including Order Management, Account Receivable, Inventory Management, Procurement, Account Payable, Supply Chain, and Manufacturing and General Ledger Technical experience supporting O2C, P2P, Manufacturing, SCM, or financial processes Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work independently or in a team environment Knowledge of OAC, OIC, or ATP database is a plus Oracle EBS certification is a plus Excellent written and verbal communications skills Impeccable customer service and interpersonal skills
Posted 1 month ago
3.0 - 8.0 years
4 - 7 Lacs
Pune
Work from Office
Grade K - Office/ CoreResponsible for providing proactive assistance to the Customer Service team with a variety of administrative activities to help support operationally excellent customer service for internal and external business partners. The K level for this position is based on complexity of accountabilities including breadth and/or depth of knowledge and skills required. Entity: Finance Business Support Group Job Description We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions - providing solutions as an integrated part of bp. Job Purpose: The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external and internal Customers and other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer happiness. Customer Facing CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually handle customer expectations through various contact channels. CSRs are the first point of contact for BP telephone based enquiries. Key Accountabilities Functional Execute day to day customer service related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions core values. Leverage understanding of specific processes / systems and act as the first and second point of contact for any verbal or written form of enquiries from external customers and consumers and internal customers from the BP Business and third parties. These customers will include retail fuelling sites, branded and unbranded customers, commercial and strategic accounts and terminals. Provide customer service via the internet, phone, fax and email to support activities including: Account set-up, allocation and delivery issues. Order processing and order fulfilment. Sales order tracking. Monitor supply outages and react accordingly for incoming and existing orders. Retail marketing programme information, policy and product fulfilment. Retail site experience complaints, fuel quality claims, site locator etc. Complaint resolution, identification and management of complaint root causes. Log, assign and track progress of queries and customer requests from receipt to completion ensuring data is accurately entered and maintained in all customer service and data collection systems. Support GBS activities through immediate triage, escalation (high risk customer issues - financial, legal, reputation), resolution or logging and forwarding of customer inquiries / issues. Service Management & Continuous Improvement Manage and maintain customer expectations, referencing pre-established service level agreements where applicable. Make recommendations on existing knowledge base documents and identify knowledge gaps. Build and maintain strong relationships with both the customer and internal business partn6ers through the provision of timely, accurate and high quality service. Highlight process gaps and inefficiencies; proactively seek solutions to increase productivity and / or level of service provided. Perform user acceptance testing in service centre technology and ERP systems to help ensure effective enhancement execution. Essential Criteria & Key competencies Education, Experience Graduation or equivalent Up to 3 years previous experience customer service skills in a telephone environment and or customer services environment preferred. Skills Must demonstrate a strong understanding of customers needs / behaviours Excellent written/oral communication skills and ability to build effective working relationships Strong time management and organisation skills Highly motivated Intermediate knowledge of MS Office application Experience using SAP and/or Siebel is an advantage Key competencies Inbound Document Management - 2 Sales Order Management - 2 Sales & Marketing Operations - 2 Data Management & Control - 2 Customer Service Delivery Excellence - 2 Business & 3rd Party Systems Knowledge - 1 Influencing Ability & Negotiation - 1 Data Gathering & Analysis - 2 Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization
Posted 1 month ago
10.0 - 12.0 years
4 - 8 Lacs
Pune
Work from Office
Position: ERP Functional Analyst II Job Description: ERP Functional Analyst II ERP Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems. The ERP Analyst is responsible for project tracking and control for assigned modules or systems, serving as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution. What You ll Be Doing Serves as a functional expert in e Business Suite (EBS) applications deployed in financials modules (AP, AR, GL, SLA, AGIS, Intercompany Accounting, Cash Management, Fixed Assets, Project Accounting, iExpenses etc ) Has in depth knowledge in EBS R12.1.3 financials modules plus working knowledge of inventory, order management and Purchasing modules is needed. Experience in providing production support for customizations and standard applications. Able to Understand the complex business requirements and design a solution and convert them in to functional specifications. Has end-user, business analyst and onsite interaction experience for requirements gathering, understanding problems and working with multiple group to coordinate and carry out functional activities which include new development, maintenance and production support activities. To understand in EBS applications process design and development of customizations. Able to understand the complete business flow and developing test scenarios, test cases and executing them To gather the requirements and understand the problems and explain them to the technical developers and analysts for code development and / or code fix . Supporting Finance Close monthly/quarterly/yearly. What We Are Looking For Typically requires 10+ years of Oracle EBS finance modules support (bug fixes and/or enhancements) and implementation and/or roll-outs related experience. Qualified CA or ICWAI or BE with MBA (Finance) with 8 to 12 years of total experience with at least 7 to 8 years of Oracle EBS implementation/support experience and 1 to 4 years of Industry experience in Finance and Accounting . Has Global Oracle implementation experience. Has strong written and verbal communication skills. Experience in Oracle R12.2 versions will be a plus. Has experience in working with different time zone counterparts Has strong written and verbal communication skills About Arrow Arrow Electronics , Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 175,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between whats possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ . For more job opportunities, please visit https://careers.arrow.com/us/en . Location: IN-MH-Pune, India (Solitaire Bldg) Time Type: Full time Job Category: Information Technology
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Jaipur
Work from Office
Job Title: Purchase Coordinator Department: Purchase / Procurement Reports To: Head of Purchase / Purchase Manager / DGM-SCM Employment Type: Full-Time Job Summary: The Purchase Coordinator is responsible for assisting the purchase department in sourcing, procurement, vendor coordination, order follow-ups, documentation, and ensuring timely delivery of goods and materials. This role acts as the bridge between the internal teams and vendors to maintain a smooth and efficient procurement process. Key Responsibilities: Purchase Order Management: Create, process, and track Purchase Orders (POs) as per approved requisitions. Ensure POs are accurate in terms of pricing, quantity, delivery terms, and specifications. Share POs with vendors and confirm acceptance with delivery schedules. Vendor Coordination: Follow up with suppliers for order confirmation, dispatch updates, and timely deliveries. Address vendor queries and coordinate for any deviations or delays. Maintain healthy relationships with key vendors. Data Management & Reporting: Maintain accurate and up-to-date procurement records in ERP or Excel. Prepare daily/weekly/monthly MIS reports on PO status, pending deliveries, cost comparisons, etc. Assist in tracking and evaluating vendor performance. Internal Coordination: Liaise with store/warehouse for inward updates and quality checks. Coordinate with finance for invoice processing and payment updates. Support cross-functional departments (Sales, Design, Projects, etc.) on material status and availability. Documentation & Compliance: Maintain proper documentation for purchase records, quotations, and approvals. Ensure adherence to company SOPs and procurement policies. Assist in audit and compliance requirements related to procurement. Inventory & Material Planning Support: Assist in identifying recurring requirements and maintaining optimum stock levels. Follow up on pending or short supplies and coordinate for replacements or credit notes. Required Skills & Qualifications: Bachelor s degree in Commerce, Business Administration, or relevant field. 1-3 years of experience in procurement or coordination roles. Proficiency in MS Office (especially Excel) and ERP systems (Tally, SAP, Zoho, etc.). Good communication skills and follow-up capabilities. Strong organizational skills and attention to detail. Ability to multitask and work under deadlines.
Posted 1 month ago
2.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. Were committed to making clean, green energy the primary power source for homes, businesses, and beyond. We are seeking a detail-oriented, proactive, and collaborative FG (Finished Goods) Planner to join our dynamic supply chain team. In this role, you ll be the critical link between our 3PL warehouse operations, customer order fulfillment, and internal coordination ensuring our customers receive the right products, on time, every time. Responsibilities Manage and coordinate customer orders within a 3PL warehouse, ensuring on-time processing and execution in alignment with the supply plan Monitor daily order operations and delivery schedules, resolving potential disruptions and aligning capacity with demand Control orders backlog, verify on time delivery and monitor shortages. Collaborate with internal stakeholders and external logistics partners to maintain transparent and efficient communication Analyze order management workflows and troubleshoot interface or system errors, identifying root causes and implementing process improvements Review inventory reports to identify trends and drive strategic stock optimization Support continuous improvement efforts across planning, logistics, and inventory control Requirements: BSc/BA in Industrial Engineering or related field 2-3 years experience working in sales operations, planning, logistics or supply chain roles preferably in high-tech companies Experience with ERP systems & Microsoft Office, strong proficiency in Excel Fast learner, Independent and autodidact, who has the ability to handle multiple tasks in a fast-paced environment Strong analytical & communication skills Excellent English - a must Customer oriented with the ability to influence and motivate internal and external partners Hardworking, dedicated, and responsible What you will gain: You will gain exposure to a large global manufacturing company with complex processes, providing plenty of room for creativity and out-of-the-box thinking Hands-on experience in supply chain opertations and inventory management Exposure to company operations and strategic decision-making Opportunities to develop professional skills in a dynamic environment
Posted 1 month ago
3.0 - 6.0 years
13 - 17 Lacs
Pune
Work from Office
Position Summary: We are seeking a Senior Associate, Global Customer Care to join our high-performing team supporting end-to-end order management across global markets. In this role, you will independently manage complex and high-priority orders, ensure timely invoicing, and serve as a key liaison in resolving operational issues. You will leverage your experience to improve processes, support system enhancements, and ensure compliance with internal controls and customer requirements. As a senior member of the team, you will actively contribute to mentoring peers, driving KPIs, and maintaining service excellence. Reports to: Manager - Global Customer Care Key Responsibilities: Order Management and Processing (Po Application, Web portals & PO retrievals in web portal) Apply the PO to the Order based on the details mentioned in the Order Sheet or PO copy by ensuring all the relevant details of surgeon and hospitals are matched across systems. Lead the execution of accurate and timely order entry across multiple channels, including customer web portals and SAP/EDI systems. Validate and manage complex order updates (implant sheets, product substitutions, usage summary, lot/surgeon corrections) in line with compliance standards. Take ownership of customer portal interactions, ensuring data accuracy and proactive order tracking. Validate and reconcile Purchase Orders (POs) to ensure completeness and audit readiness. Discrepancy Management and Issue Resolution Act as the point of contact for resolving moderately to highly complex order discrepancies. Collaborate cross-functionally with Sales, OMS, Logistics, and Customer Service to resolve blocked or held orders efficiently. Drive root cause analysis and support escalation handling by compiling data and insights to improve long-term resolution practices. Ensure timely and customer-centric responses to internal and external queries. Support EDI and Process Improvement (No Case Matches) Oversee manual order processing for exceptions where automation (EDI) fails, ensuring accurate data flow into SAP. Support and guide EDI onboarding and optimization efforts for new customers. Identify inefficiencies and proactively suggest process and system improvements. Track and analyse key metrics related to turnaround time, order accuracy, and exception volume. Order Block Management (Block 66) Monitor, investigate, and resolve complex order blocks, ensuring minimal impact to invoice timing or delivery schedules. Coordinate resolution activities across OMS, Finance, and Logistics teams. Contribute to KPI achievement on order flow, accuracy, and service timelines. Collaboration and Team Support (OMS, Logistics, Distributors) Partner with OMS, Logistics, and regional teams to troubleshoot escalations and process exceptions. Share subject matter expertise and provide guidance or training to junior associates. Promote knowledge-sharing and contribute to a positive, collaborative team culture. Actively participate in workshops and ongoing training to enhance technical and system expertise. Qualification: Bachelor s degree in business administration, Supply Chain, or related field. 3-6 years of relevant experience in global order management, customer care, or supply chain, preferably within a healthcare or regulated industry. Advanced knowledge of SAP; working experience with Esker and EDI platforms strongly preferred. Strong problem-solving and decision-making skills, with a high level of accuracy in documentation and data handling. Effective communication and interpersonal skills to coordinate across global teams and external partners. Proactive mindset with the ability to manage competing priorities in a fast-paced environment. Experience in KPI tracking and process improvement initiatives is a strong advantage. Physical Demands: Flexible to work in any shift and 5 days working from Office - Shift Timings - US shift (5:30 PM to 2:30 AM IST) . Stay connected and receive alerts for jobs like this by joining our talent community . Were more than just a company - were a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You . Unlimited . , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Kolkata
Work from Office
Analyze IT Needs: Assess the IT needs of the organization to determine the necessary equipment, software, and services. Vendor Research: Identify and evaluate potential vendors and suppliers to ensure they meet the organization's requirements.Familiarity with the specific industry the organization operates in. Technical Certifications: Certifications in relevant technologies (AWS,Azure). Procurement Tools: Proficiency in procurement tools
Posted 1 month ago
2.0 - 7.0 years
0 - 1 Lacs
Kolkata
Work from Office
Analyst Order Management Function: Operations Location – Kolkata With a startup spirit and 125,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. Inviting applications for the role of Analyst – Order Management In this role, you will be required to demonstrate analytical and research skills. Responsibilities Handles Quote and Order process for types of products like Spare Parts, Services, Molding. Tracking delivery dates of sales orders Preparation of down payment invoices/ credit memo requests Recording & evaluation of key figures (ERP/ CRM) Clarification/ elaboration of bank securities Master data maintenance (material master, customer master, digital filing) Ability to use superior communication, problem-solving, and analytical skills to frame decisions for senior management and drive optimized decision-making. Excel at delivering the highest levels of client service and enjoy working in a fast-paced and dynamic environment. Able to be self-directed and work independently in order to meet and exceed goals. Work effectively in a team environment. Qualifications Minimum qualifications Bachelor’s degree 1-5 years of professional experience Excellent written and verbal communication skills Proficiency in MS office tools Ready to take new challenges. Ability to work under pressure and flexibility in working hours. Desirable qualifications Prior experience in Supply chain management is preferable. Aerospace and manufacturing background is preferred Knowledge of ERP systems like Oracle, Oracle Fusion or SAP is a plus Ideal industry experience includes heavy manufacturing, industrial engineering. Ability to work with minimum supervision in the cross-cultural environment. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Position Title : Customer Service Support Years of Experience : 1- 2 years experience Job Experience: Experience in a customer sales order processing, execution, fulfillment in multinational technology corporation Educational : Bachelors degree in commerce, science, business management. Primary Responsibilities: Creating and maintaining of Quotations, Sales Orders, Service Orders, and Customer Owned Material Refurbishment Orders (COM) Generate RAM for material return from global warehouses/customers Places orders, provides information on part pricing and availability, order status, and delivery information Communicates responses back to internal & external customers using communication tools like Apropos etc Perform transactional activities in ESKER & WINSHUTTLE tool Follows up on urgent orders to ensure they have shipped. Prepare weekly, monthly and quarterly reports, including KPIs (Key Performance Indicators) and Operational Metrics Mandatory Skills required to perform the job: Strong knowledge in SAP R/3 SD Module, Customer Service Order Processing & Order Management processes Excellent verbal and written communication skills, able to communicate cross-functionally Good analytical, problem solving and system skills Basic knowledge of SCM/Spares business Knowledge of MS Excel Desirable Skill: Experience in aftermarket Spares Operations or Automotive Understanding of reverse value chain/repair operations Female candidate preferred Note: Candidates are expected to work in shift. Proposed shift timings are 6:30am to 3:30pm
Posted 1 month ago
4.0 - 9.0 years
8 - 11 Lacs
Ahmedabad, Chennai, Bengaluru
Work from Office
Key Responsibilities: Act as the first point of contact for customer inquiries via phone, email, and chat Provide real-time updates and solutions regarding shipments, delays, tracking, and delivery status Resolve issues related to transportation, billing, and delivery discrepancies professionally and promptly Coordinate with internal teams including dispatchers, warehouse staff, and drivers to ensure service excellence Monitor customer orders and proactively identify and communicate any potential issues Maintain accurate records of customer interactions, transactions, and feedback in CRM systems Follow up on customer concerns until a satisfactory resolution is reached Support logistics operations by assisting with documentation, tracking systems, and order processing Provide feedback to improve customer service procedures and logistics processes Qualifications: High school diploma or equivalent required; Bachelor's degree preferred 13 years of customer service experience, preferably in the logistics, transportation, or supply chain sector Strong verbal and written communication skills Excellent problem-solving abilities and attention to detail Proficient in Microsoft Office Suite and customer service software (e.g., Zendesk, Salesforce) Ability to multitask and remain calm under pressure Knowledge of freight, shipping regulations, and logistics terminology is a plus
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Sonipat
Work from Office
Product Listings: Create, update, and optimize product listings on multiple ecommerce platforms (Amazon, Flipkart, Myntra, etc.) including accurate product descriptions, pricing, and high-quality images. Order ManagementInventory Management: Track stock levels, update inventory on online platforms, and work with the warehouse team to ensure products are available for sale Customer Support: Respond to customer queries
Posted 1 month ago
4.0 - 6.0 years
4 - 6 Lacs
Surat
Work from Office
SOIE is looking for an experienced and dynamic Ecommerce Manager to drive the growth and success of our online business. The ideal candidate will be responsible for managing and optimizing our ecommerce platforms, driving online sales.
Posted 1 month ago
4.0 - 9.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
"We are hiring for "Dispatch Coordinato r " for an leading Luxury Cloth Spa, Premier dry cleaning and laundry service in Mumbai location." Bianca The Luxury Clothspa is a premier dry cleaning and laundry service renowned for its commitment to quality and excellence. With multiple outlets spread across Mumbai and Thane, we cater to the discerning tastes of our clients by offering specialized cleaning solutions for delicate fabrics, designer wear, and luxury garments. Our premium services are complemented by convenient home pickup and drop facilities throughout Mumbai, ensuring a seamless and hassle-free experience. At Bianca, we prioritize customer satisfaction and deliver impeccable care for every garment, making us the trusted choice for those who seek perfection in fabric cleaning. Job Title: Dispatch Coordinator - Laundry Central Plant Job Summary: We are seeking an efficient and dedicated Dispatch Coordinator to oversee the dispatch operations at our Laundry Central Plant. The successful candidate will coordinate with drivers, pickup executives, and store managers to ensure timely dispatch of store deliveries, home deliveries to customers, and maintain quality standards. The role involves managing reports, ensuring smooth packing operations, and supporting overall logistic efficiency. Key Responsibilities: - Coordinate with drivers, pickup executives, and multiple store managers to ensure timely dispatch of laundry orders. - Organize and supervise store deliveries to customers and home deliveries to ensure punctuality. - Conduct quality checks on dispatched items to assure standards are met. - Prepare and maintain dispatch reports and other relevant documentation. - Manage communication between stores, drivers, and customers for scheduling and updates. - Control and supervise the packing staff to ensure proper packaging and handling of items. - Monitor vehicle routes and schedules for optimal efficiency and cost-effectiveness. - Use computer software to generate reports, update logs, and track deliveries. - Handle troubleshooting issues related to dispatch and delivery delays. - Willing to work overtime to fulfill urgent or after-hours deliveries when needed. - Maintain a high level of coordination to avoid misplacement or delays. Qualifications & Skills: - Minimum 3-5 years of experience in dispatch, logistics, or operations management. - Strong organizational, planning, and multitasking abilities. - Good communication and interpersonal skills. - Computer literacy with knowledge of MS Office. - Ability to work under pressure and handle urgent situations efficiently. - Leadership qualities to control and manage packing staff. - Willingness to work extended hours/overtime as required. Work Environment: - Office and plant-based setting with field dispatching needs. - Flexibility to work beyond regular hours to meet operational demands. Salary & Other Benefits : Attractive Salary depending upon caliber How to Apply : interested candidates kindly share profiles to careers@biancaclothspa.com
Posted 1 month ago
2.0 - 6.0 years
2 - 3 Lacs
Pune
Work from Office
Order Management executive BPO Industry Only Exp- 2+ yrs salary 5.5lpa Location: Pune Immediate Joiner 8920254429 Deepanshi deepanshi.imaginators@gmail.com Required Candidate profile End to End order management Order taking, Order tracking, Order fulfillment BPO environment Retail/CPG ERP systems
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
rajasthan
On-site
Deal with Customer for their monthly and quarterly requirements Follow up with customer for monthly schedule or PO and punch SO in SAP by or before 25th of every month Respond to all customers emails, phone calls and enquiries in timely manner Manage and communicate changes to orders or dispatch plans with customer Coordinate with plant team for dispatch plan and any customer urgency. Coordinate with Customer for N+3 Demand (Rolling Forecast) and share with plant team for Sales Flash and RM planning.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
jamshedpur, jharkhand
On-site
As an Internal Sales Coordinator at JOST, you will play a crucial role in managing inside sales activities to ensure smooth operations and exceptional customer service. Your responsibilities will include processing orders, maintaining effective communication with customers, and supporting the sales team with administrative tasks. Your daily tasks will involve handling customer inquiries, processing sales orders, and collaborating with various departments to guarantee prompt delivery. Additionally, you will be responsible for managing the 3-month rolling sales forecast for both OEM and Trailer sales, preparing sales reports, and monitoring the Sales Plan vs. Actual performance using production files. Furthermore, you will coordinate Demand Review Meetings, align dispatch plans with customers, and track Dispatch Plan vs. Actual performance. Creating proforma invoices for products and spares as required, ensuring timely dispatch, and efficient order management will also be part of your responsibilities in this role. If you are looking for a challenging and rewarding opportunity in a global leader in commercial vehicle systems, JOST offers a dynamic work environment where you can contribute to the success of the organization while building strong customer relationships. Join our team in Jamshedpur and be a key player in driving sales coordination and customer satisfaction.,
Posted 1 month ago
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