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PNB Kitchenmate logo
Customer Service Representative PNB Kitchenmate

1.0 - 3.0 years

0 Lacs

delhi, india

On-site

Job Description (JD) Position: Customer Care Executive E-commerce Brand: PNB Kitchenmate Location: Gurugram Udyog Vihar Employment Type: Full-time Experience: 13 years (E-commerce customer support preferred) Role Overview The Customer Care Executive will be responsible for managing end-to-end customer interactions for PNB Kitchenmate acrosse-commerce marketplaces and the company's own website . The key responsibility includes calling COD customers for order confirmation , resolving customer queries, coordinating with internal teams for orderfulfillment, and conducting post-sales feedback and satisfaction checks to improve customer experience and reduce returns. Key Responsibilities 1. Order ...

Posted 3 days ago

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