Company Description Orange Technolab Private Limited (ISO 9001:27001 Certified Software Company) offers consulting and IT services to clients worldwide, helping them achieve technology-driven business transformation. We utilize a low-risk Global Delivery Model (GDM) to ensure timely and cost-effective project delivery. With our experienced team and hybrid working methodology, we are committed to meeting our clients' expectations. We embrace the power of change to create value and shared success for our clients, people, stakeholders, partners, and global communities. Role Description This is a full-time hybrid role for a Caller based in Ahmedabad, with the flexibility of some work from home. The Caller will be responsible for making outbound calls to clients, addressing their inquiries, providing information about products and services, and ensuring customer satisfaction. The role includes maintaining accurate records of each interaction, following up on customer requests, and supporting the sales and customer service teams with administrative tasks. Qualifications Excellent verbal communication in English and Hindi Experience in customer service and handling client inquiries Ability to maintain accurate records and documentation Proficiency with MS Office Suite and CRM software Strong problem-solving and multitasking abilities Ability to work independently and in a team environment Experience in telemarketing or sales support is a plus
Key Responsibilities Lead Generation: Identify new sales opportunities through inbound inquiries, outbound cold calls, emails, and online research. Product Pitching: Effectively communicate the value proposition of the product to potential clients. Market Research: Research organizations and individuals to identify potential leads and new market opportunities, especially via digital channels. Client Outreach: Contact prospective customers via phone or email to build rapport, qualify leads, and schedule product demonstrations. Customer Data Collection: Gather and verify customer details including names, addresses, and contact numbers for further processing. Client Engagement: Understand customer needs and respond to queries effectively to guide them through the sales pipeline. Opportunity Handoff: Forward qualified leads to the sales team for further engagement and closure of deals. Follow-Ups: Conduct regular follow-ups with leads to maintain engagement and improve conversion rates. CRM Management: Accurately enter, verify, and back up customer and lead information in the CRM system. Reporting: Submit daily work reports and maintain detailed documentation as per ISO standards. Target Achievement: Consistently meet or exceed assigned lead generation and sales targets. Documentation Compliance: Maintain inquiry records and related documentation in line with company processes and ISO life cycle requirements. About Company: Orange Technolab Private Limited (ISO 9001:2008 BUREAU VERITAS Certified) based at India, UK, Africa provides a range of IT services to both its clients and alliance partners. It has the required development facilities and infrastructure combined with quality assurance processes to ensure timely delivery of high quality and low maintenance software and web application solutions. Business process solutions - biometric payroll solution, ERP implementation, school management software, E-commerce, web solutions - portal, domain registration and web hosting and automation solutions, website maintenance, search engine optimization, internet marketing, website redesigning. Established in April 2001 with a vision of taking a firm control and directing the flow of the world's IT Industry. Orange has grown and developed to maintain a prominent position and reputation as the elite body of creative & technical resources.
Company Description Orange Technolab Private Limited, an ISO-9001:27001 Certified Software Company, provides consulting and IT services globally. We use a low-risk Global Delivery Model (GDM) to accelerate schedules with a high degree of time and cost predictability. Our experienced team and hybrid methodology ensure that the solutions we provide meet expectations. We harness the power of change to create value and shared success for our clients, people, stakeholders, partners, and global communities. Role Description This is a full-time on-site SQL Developer role located in Ahmedabad. The SQL Developer will be responsible for developing and designing databases, performing Extract Transform Load (ETL) processes, and carrying out data modeling. Day-to-day tasks include analyzing data requirements, enhancing database performance, and ensuring data integrity and security. Qualifications Experience in Database Development and Database Design Proficiency in Extract Transform Load (ETL) processes Strong Data Modeling and Analytical Skills Excellent problem-solving abilities and attention to detail Ability to work collaboratively in a team environment Bachelor's degree in Computer Science, Information Technology, or related field Experience with SQL Server, Oracle, or other database management systems is a plus
Role Overview: As an SQL Developer at Orange Technolab Private Limited, located in Ahmedabad, your primary responsibility will be developing and designing databases, conducting Extract Transform Load (ETL) processes, and performing data modeling. Your daily tasks will involve analyzing data requirements, optimizing database performance, and ensuring data integrity and security. Key Responsibilities: - Develop and design databases - Execute Extract Transform Load (ETL) processes - Perform data modeling - Analyze data requirements - Enhance database performance - Ensure data integrity and security Qualifications: - Experience in Database Development and Database Design - Proficiency in Extract Transform Load (ETL) processes - Strong Data Modeling and Analytical Skills - Excellent problem-solving abilities and attention to detail - Ability to work collaboratively in a team environment - Bachelor's degree in Computer Science, Information Technology, or related field - Experience with SQL Server, Oracle, or other database management systems is a plus,