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15.0 - 19.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
Role Overview: As a Technical Account Manager (TAM) at Oracle Customer Success Services (CSS), you will play a crucial role in enabling organizations to leverage their Oracle investments and extend into the cloud with greater value, choice, and confidence. Your responsibilities will include managing projects in Oracle Infrastructure, guiding the team on Oracle infrastructure approach, understanding and explaining the architecture to key stakeholders, and proactively monitoring project execution to identify risks and dependencies. You will collaborate with team members, analyze management reports, and ensure effective Change Adoption to drive benefits realization. Your commitment to customer satisfaction and ability to work in a dynamic business environment will be essential for success in this role. Key Responsibilities: - Plan effectively around delivery constraints and optimize the plan to improve benefits and minimize risk - Guide the team on Oracle infrastructure approach - Understand and explain the architecture (Technical, Data, and business) to key stakeholders - Proactively monitor project execution to identify risks/issues/dependencies - Collaborate with team members and obtain buy-in from project stakeholders for key project plans and commitments - Analyze management reports to drive the right business decisions - Manage Change Adoption to ensure successful implementation and benefits realization - Demonstrate strong Situation Management abilities Qualifications Required: - 15+ years of experience in managing projects in Oracle Infrastructure (OCI, ExaData, ExaCC, ExaCS, PaaS/iAAS) - Experience in Oracle Cloud or multi-cloud projects - Strong customer management skills - Knowledge and experience in Oracle Cloud Infrastructure and Oracle products - Excellent teammate with willingness to learn new technologies and problem-solving skills - Strong organization, communication, and situation management abilities - University degree with postgraduate technical or management qualifications or relevant experience - Good to have PMP certification Additional Details: Oracle is committed to diversity and inclusion, fostering an inclusive culture that celebrates diverse insights and perspectives. The company offers a competitive suite of Employee Benefits focused on parity, consistency, and affordability, including medical, life insurance, and retirement planning. Oracle values the contributions of individuals with disabilities and provides reasonable accommodations throughout the job application and interview process. The company believes that innovation thrives when individuals from various backgrounds, perspectives, and abilities are empowered to do their best work. Oracle encourages employees to engage in volunteer programs and contribute to the communities where they live and work.,
Posted 1 day ago
15.0 - 17.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
JOB DESCRIPTION Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS). Managing Exa* migration projects is a plus and most preferred. Strong technical project management experience; Understanding of the project lifecycle and Agile/scrum methodologies of project delivery Understanding of key activities for Change Adoption Understanding of how change drives benefits for Business, its customers, and other collaborators. Experience in Oracle Cloud or multi-cloud projects. Should have strong customer management skills. Knowledge & experience in Oracle Cloud Infrastructure and Oracle products. Excellent great teammate, willing to learn new technologies & problem-solving skills. Ability to multitask, maintain composure in high-stress/high-visibility situations, and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Strong organization skills, meticulous & communication skills. Strong familiarity with project management software tools, methodologies, and standard processes. Should have strong Situation Management abilities Identifies and shares the resource requirements of the project, with the Program Manager requesting the appropriate skill set and/or experience Defines high-level responsibilities and objectives for members of their project team and ensures the individuals are being used in accordance with their skills and resource request Acts as a role model to create and maintain a collaborative team environment that supports and encourages the professionalism and development of our teams University degree, with postgraduate technical or management qualifications or other relevant experience. Your Qualifications: The candidate should have 15+ years of experience in Experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS) and have a track record in delivering large-scale global infrastructure/database projects. High commitment to their customers is a must. Your Responsibilities Key tasks include, but are not limited to, the following: Plans effectively around delivery constraints and optimizes the plan to improve benefits and minimize risk. Ability to guide the team on Oracle infrastructure approach. Ability to understand and explain the architecture (Technical, Data, and business) to the key stakeholders. Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive team member relationships providing regular updates, and obtains on board from the project sponsor, Steering Committee, and other team members for all key project plans, commitments, and changes including requirements. Analyses management reports and derives insights from it to drive the right business decisions Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Should have strong Situation Management abilities Experience Relevant experience on complex projects across countries or regions especially in oracle infrastructure. Solid project management experience. Understanding of the project lifecycle and Agile/scrum methodologies of project delivery Understanding of key activities for Change Adoption Organizational skills and ability to pick up work right away Understanding of banking and/or financial services industry and/or shared services organizations Delivering significant change and collaboration with team members across locations Ability to communicate effectively and influence team members at appropriate level Hard-working approach Problem-solving ability with consistency to deadlines and tight timelines Experience in project tracking (setting up a project plan, managing risk and issue logs, reporting, and governance) Experience in Change Adoption processes - Plan and implement change intervention to enable a smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user Experience with transformation changes Design & Initiation (D&I) are an advantage Diversity and Inclusion:Diversity and Inclusion: An Oracle career can span industries, roles, Countries, and cultures, allowing you to flourish in new roles and innovate while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Career Level - IC5 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: Plans effectively around delivery constraints and optimizes the plan to improve benefits and minimize risk. Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive team member relationships providing regular updates, and obtains on board from the project sponsor, Steering Committee, and other team members for all key project plans, commitments, and changes including requirements. Analyses management reports and derives insights from it to drive the right business decisions Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Should have strong Situation Management abilities Experience Must have good communication. Must have solid project management experience; Must have managed complex projects. Must have experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS). Managing Exa* migration projects is a plus and most preferred. Must have the ability to guide the team on Oracle infrastructure approach. Must have the ability to understand and explain the architecture (Technical, Data, and business) to the key stakeholders. Good to have PMP certification. Must have understanding of the project lifecycle Good to have the understanding of key activities for Change Adoption Must have organizational skills and ability to pick up work right away Must have the ability to deliver significant change and collaboration with team members across locations Must have ability to communicate effectively and influence team members at appropriate level Must have hard-working approach Must have problem-solving ability with consistency to deadlines and tight timelines Must have experience in project tracking (setting up a project plan, managing risk and issue logs, reporting, and governance) Good to have experience in Change Adoption processes - Plan and implement change intervention to enable a smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user QUALIFICATIONS Career Level - IC5 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays challenges. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. Thats why were committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [HIDDEN TEXT] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
15.0 - 17.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
JOB DESCRIPTION Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS). Managing Exa* migration projects is a plus and most preferred. Strong technical project management experience; Understanding of the project lifecycle and Agile/scrum methodologies of project delivery Understanding of key activities for Change Adoption Understanding of how change drives benefits for Business, its customers, and other collaborators. Experience in Oracle Cloud or multi-cloud projects. Should have strong customer management skills. Knowledge & experience in Oracle Cloud Infrastructure and Oracle products. Excellent great teammate, willing to learn new technologies & problem-solving skills. Ability to multitask, maintain composure in high-stress/high-visibility situations, and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Strong organization skills, meticulous & communication skills. Strong familiarity with project management software tools, methodologies, and standard processes. Should have strong Situation Management abilities Identifies and shares the resource requirements of the project, with the Program Manager requesting the appropriate skill set and/or experience Defines high-level responsibilities and objectives for members of their project team and ensures the individuals are being used in accordance with their skills and resource request Acts as a role model to create and maintain a collaborative team environment that supports and encourages the professionalism and development of our teams University degree, with postgraduate technical or management qualifications or other relevant experience. Your Qualifications: The candidate should have 15+ years of experience in Experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS) and have a track record in delivering large-scale global infrastructure/database projects. High commitment to their customers is a must. Your Responsibilities Key tasks include, but are not limited to, the following: Plans effectively around delivery constraints and optimizes the plan to improve benefits and minimize risk. Ability to guide the team on Oracle infrastructure approach. Ability to understand and explain the architecture (Technical, Data, and business) to the key stakeholders. Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive team member relationships providing regular updates, and obtains on board from the project sponsor, Steering Committee, and other team members for all key project plans, commitments, and changes including requirements. Analyses management reports and derives insights from it to drive the right business decisions Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Should have strong Situation Management abilities Experience Relevant experience on complex projects across countries or regions especially in oracle infrastructure. Solid project management experience. Understanding of the project lifecycle and Agile/scrum methodologies of project delivery Understanding of key activities for Change Adoption Organizational skills and ability to pick up work right away Understanding of banking and/or financial services industry and/or shared services organizations Delivering significant change and collaboration with team members across locations Ability to communicate effectively and influence team members at appropriate level Hard-working approach Problem-solving ability with consistency to deadlines and tight timelines Experience in project tracking (setting up a project plan, managing risk and issue logs, reporting, and governance) Experience in Change Adoption processes - Plan and implement change intervention to enable a smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user Experience with transformation changes Design & Initiation (D&I) are an advantage Diversity and Inclusion:Diversity and Inclusion: An Oracle career can span industries, roles, Countries, and cultures, allowing you to flourish in new roles and innovate while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Career Level - IC5 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: Plans effectively around delivery constraints and optimizes the plan to improve benefits and minimize risk. Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive team member relationships providing regular updates, and obtains on board from the project sponsor, Steering Committee, and other team members for all key project plans, commitments, and changes including requirements. Analyses management reports and derives insights from it to drive the right business decisions Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Should have strong Situation Management abilities Experience Must have good communication. Must have solid project management experience; Must have managed complex projects. Must have experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS). Managing Exa* migration projects is a plus and most preferred. Must have the ability to guide the team on Oracle infrastructure approach. Must have the ability to understand and explain the architecture (Technical, Data, and business) to the key stakeholders. Good to have PMP certification. Must have understanding of the project lifecycle Good to have the understanding of key activities for Change Adoption Must have organizational skills and ability to pick up work right away Must have the ability to deliver significant change and collaboration with team members across locations Must have ability to communicate effectively and influence team members at appropriate level Must have hard-working approach Must have problem-solving ability with consistency to deadlines and tight timelines Must have experience in project tracking (setting up a project plan, managing risk and issue logs, reporting, and governance) Good to have experience in Change Adoption processes - Plan and implement change intervention to enable a smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user QUALIFICATIONS Career Level - IC5 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays challenges. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. Thats why were committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [HIDDEN TEXT] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
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