55 Oracle Cx Jobs - Page 3

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Business Intelligence (BI) Publisher Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, addressing any challenges that arise, and providing guidance to team members. You will also engage in strategic discussions to align project goals with organizational objectives, ensuring that the applications developed meet the needs of stakeholders and users alike. Your role will require a balance of technical expertise and leadership skills to drive successful project outcomes and foster a collaborative team environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Design, develop, and maintain reports and dashboards using BI Publisher and OTBI within the Oracle Fusion CX ecosystem.- Strong understanding of data modeling , database design and expertise in creating custom data models, layouts (using templates (RTF/XML/XSL)) and bursting functionalities using BI Publisher.- In OTBI Solid understanding of :subject areas, creating dashboards, KPIs, and usage of logical SQL.- Familiarity with Oracle CX modules such as Sales Cloud, Service Cloud, or Marketing Cloud- Ability to write efficient SQL queries and understand relational data models- Good understanding of security roles and data access in Fusion applications- Strong Knowledge of SQL and PL/SQL- Experience with ETL processes and toolsNice to Have:- Oracle Certification in Oracle Fusion or related tools- Exposure to Oracle Integration Cloud (OIC), BICC, or other data extraction methods.- Experience working in Agile/Scrum environments. Additional Information:- The candidate should have minimum 5 years of experience in Oracle Business Intelligence (BI) Publisher.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

Techno functional consultant in Oracle CX(CRM) specialized in Oracle B2C Service Cloud Experience in Oracle Field Service, Oracle B2B Service Cloud and Oracle Sales Cloud Required Candidate profile Must have experience in Oracle Field Service, Oracle B2B Service Cloud and Oracle Sales Cloud Interested candidates can share their updated CV on sakshi@yeslandmark.com

We are looking for a highly skilled Oracle Lead Consultant with strong hands-on expertise in Visual Builder Cloud Service (VBCS) and Digital Customer Service (DCS). The ideal candidate will be responsible for delivering cloud-native applications within the Oracle CX ecosystem and leading technical implementation efforts. Key Responsibilities : - Lead the design, development, and deployment of Oracle VBCS and DCS-based applications - Customize and extend Oracle Digital Customer Service (DCS) to align with business needs - Integrate applications with Oracle backend systems and third-party APIs using REST and Oracle Integration Cloud (OIC) - Conduct code reviews and provide technical leadership for scalable and maintainable solutions - Collaborate with functional teams and stakeholders to translate business requirements into technical specifications - Troubleshoot issues and optimize performance across environments - Stay updated with Oracle Cloud developments and drive innovation within projects Skills & Qualifications : - 5+ years of overall IT experience, with at least 3 years in Oracle VBCS and DCS - Strong knowledge of Oracle CX architecture and ecosystem - Proficient in JavaScript, HTML5, CSS3, and REST API-based integration - Experience with Oracle Integration Cloud (OIC), Process Cloud, or similar tools - Solid understanding of UI/UX principles and responsive design in VBCS - Strong problem-solving skills and ability to lead technical delivery end-to-end - Excellent communication and collaboration skills.

Role & re Techno functional consultant in Oracle CX(CRM) specialized in Oracle B2C Service Cloud with 7+ years of experience. Strong hands-on experience in Oracle Field Service, Oracle B2B Service Cloud and Oracle Sales Cloud Minimum 4-6 years of experience in Oracle cloud solution implementation Must have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Candidate would have complete responsibility to deliver starting from requirement gathering to reviews, testing, and releasing the solution. Create Screens and components and workflows as per customer needs. Excellent requirement gathering and documentation skills. Solution architect experience in insurance industry is an added advantage. sponsibilities Preferred candidate profile

Role Summary: As the Oracle CRM Product Manager for Sales & Aftermarket, you will be the strategic owner of our CRM platform, driving adoption, functionality, and continuous improvement across GMMCOs sales and aftermarket operations. You will lead cross-functional collaboration to translate business needs into CRM capabilities that enhance productivity, customer experience, and business outcomes. Key Responsibilities : Own the end-to-end Oracle CRM roadmap for Sales and Aftermarket, aligning with business strategy. Lead CRM strategy, configuration, enhancements, integrations, and upgrades. Collaborate with Sales, Service, Parts, IT, and Marketing teams to gather and prioritize CRM requirements. Ensure CRM workflows are optimized for lead management, opportunity tracking, sales pipeline, quotations, service requests, and parts orders. Drive data governance, user training, adoption, and change management initiatives. Monitor system performance, user engagement, and customer experience metrics to drive continuous improvement. Manage vendor relationships and work with Oracle and integration partners to deliver enhancements and resolve issues. Ensure CRM supports mobile enablement, customer portals, and AI/analytics integration where applicable. Required Qualifications: Minimum 10 years of experience in CRM systems, with at least 5 years of hands-on Oracle CRM experience (Sales Cloud, Service Cloud, or equivalent). Proven track record of implementing and managing CRM in a B2B environment. Strong understanding of Sales and Aftermarket processes, preferably in a dealership setting. Experience in CRM integrations with ERP systems (e.g., Oracle EBS, SAP, or others). Strong project management, stakeholder engagement, and vendor management skills. Excellent analytical, communication, and problem-solving abilities. Preferred Qualifications Prior experience in the heavy equipment, construction equipment, or automotive dealership industry. Experience with Oracle CX suite or integrations with other customer experience platforms. Understanding of digital transformation, customer lifecycle management, and service analytics.