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6 - 10 years
10 - 15 Lacs
Bengaluru
Work from Office
Job Description Seeking highly skilled and experienced Solution Engineer with 6-10 years of experience in Cloud Infrastructure, particularly in OCI Core Infrastructure, AI/Gen AI, AI Infrastructure (GPUs) and multi-cloud deployments. The ideal candidate will have a proven track record of designing and implementing large-scale cloud solutions, demonstrating strong expertise in Network architecture, Infrastructure security, Performance optimization, and AI infrastructure deployments. Technical Requirements & Essential Skills: Cloud Platforms Exposure with major cloud platforms such as Oracle Cloud, AWS, Azure, and Google Cloud. Experience and Knowledge of working with Core Infrastructure, AI Infra and GPUs will be an added advantage Networking Good understanding of Networking protocols such as MPLS, BGP, TCP, IPv4, IPv6, DNS, and DHCP. Exposure to networking protocols such as TCP/IP, VPN, DNS, DHCP, and SSL. Multi-Cloud Deployments: Proven experience in designing and managing large-scale, multi-cloud, hybrid cloud solutions, disaster recovery solutions etc,. Cloud Security Good knowledge of Infrastructure Security practices, including IAM, Encryption, Firewall, Security Policies , Governance and Compliance. Automation & Scripting Knowledge of Automation Tools and scripting languages (e.g., Terraform, Ansible, Python, Shell). DevOps: Familiarity with Microservices, CI/CD pipelines, Containerization (Docker, Kubernetes), and Infrastructure as code (IaC). AI Infrastructure: Knowledge of AI/ML frameworks and platforms such as TensorFlow, PyTorch, Kubernetes, and Docker. Understanding of AI infrastructure components, including GPUs, TPUs, and distributed training environments. Knowledge of deploying and managing AI/ML workloads in cloud environments. Other Desirable Skills: Certifications: Relevant certifications such as Oracle Cloud Infrastructure Architect, AWS Certified Solutions Architect, Microsoft Azure Solutions Architect, or Google Cloud Professional Cloud Architect Disaster Recovery: Knowledge of disaster recovery planning and implementation in cloud environments. Database: Understanding of cloud databases, Open source and both relational and non-relational (e.g., Oracle, SQL Server, NoSQL). Career Level - IC3 Responsibilities As a Senior Solution Engineer you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Solution Engineers. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships. Serve as subject matter expert on Oracle cloud Infrastructure & multi-cloud deployments. Provide expert-level guidance on networking architecture, security, and performance optimization in cloud environments. Collaborate with cross-functional teams to develop and deliver customized cloud solutions for Customers. Lead technical Customer / Partner workshops, demos, and proof of concepts to showcase the capabilities of our cloud solutions. Support pre-sales activities, including RFx responses and technical presentations. Mentor and guide junior team members, fostering a collaborative and innovative team environment.
Posted 1 month ago
6 - 10 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Description Job Description As a Network Development Engineer on the Oracle Infrastructure Engineering Services (IES), Network Operations & Reliability Engineering team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management. This role is also responsible for creating tools that facilitate change validation, verify service health, and expose performance metrics. This role will work closely to develop and support solutions for Oracles SaaS customers including supporting their private VPN connections. Because our team is globally distributed, on-call shift coverage is generally specific to one shift/region, but we do ask for flexibility as occasional urgent needs arise. Organizational Overview: Oracle Cloud continues innovative breakthroughs providing Autonomous Database and services to an ever-increasing customer base. Oracle's Global Business Unit Cloud Services group is an industry leader focused innovation, service delivery, and migration of traditional, on-premises workloads to the Oracle Cloud Infrastructure. Our customer base includes fortune 500 and industry leaders across a variety of sectors including Communications, Financial Services, Health Sciences, Hospitality, Retail, Utilities, Construction and Engineering. Together, we are purposeful, industry leading experts in engineering delivering the next generation of Cloud services centered on the Autonomous Database. Career Level - IC3 Responsibilities Responsibilities Leading the transformation and migration for the IES Cloud Services customers, our Cloud Networking group designs, delivers, and supports the OCI cloud infrastructure services for our hosted tenants. Ensuring Site UP is the top priority, we are laser focused on ensuring site reliability, performance, and security while leading migration efforts to the next generation cloud infrastructure. Consisting of a group of experienced Software Developers, Network Development and Network Engineers, the IES Cloud Network Engineering group is the high-octane engine powering the transformation and evolution of our Cloud based Network infrastructure Develop methods to capture metrics that show service health. Create and use pre-defined work instructions to safely deliver on change requests to the production environment. Plan and execute changes to the network as needed. Develop and maintain scripts and tools in Python or other languages to efficiently perform various changes to the network. Automate manual processes using API's and Python or other object oriented languages. Participate in weekly on-call rotation, and occasionally on weekend coverage as a member of a globally distributed on-call team. Create Postmortems and documentation of corrective actions to prevent the reoccurrence of incidents. Implement, Maintain & Support Cloud based Network SaaS components according to associated SLAs/OLAs Collaborate with peers and lead automation and innovation workshops for members of the extended organization. Active monitoring of the production environment to proactively address issues that could affect Oracles services in partnership with the Oracle Global Operations Center. Required Qualifications: Bachelor's Degree in technology related field or equivalent practical & demonstrated experience. 7+ years professional experience in supporting carrier grade, IP based ISP, Webscale, on-prem Datacenter and cloud-provider network environments. Demonstrated progressive increase in role specific responsibilities and associated complexities Advanced level knowledge of multiple network operating systems including Cisco IOS/NX-OS, and TMOS, Operational experience with internet routing protocols and concepts, including but not limited to TCP/IP, BGP, iBGP, EGP, MPLS, IS-IS, OSPF, Anycast, RHI, & Route reflection. Advanced level automation and DevOps type optimization experience including proficiency in a combination of Python, Ansible, Chef, Docker, TerraForm, Perl, JavaScript, JSON, REST, iControl, Bash, Yaml, XML, and iControlRest. Advanced level knowledge of multiple Firewall technologies, including but not limited to Cisco ASA, Palo Alto. Advanced level knowledge of Layer 4-7 protocols including TCP, UDP, AH, ESP, SMB, RCP, TLS, SSL, HTTP, HTTPS, DNS, SNMP, SMTP, and SSH Advanced level experience in cloud environment support of IaaS, PaaS, SaaS, & LBaaS offerings. Advanced level experience in capacity management, traffic engineering, and performance optimization Additional preferred skills and experience: 5 + years of experience performing peering, network design, customer turnup, provisioning, migration, and decommissioning 1-2 + years Cloud based Network service design and management Experience with Oracle Database, SQL Server, MySQL, or PLSQL Experience in Traffic Management and Load balancing technologies Experience supporting DNS infrastructure services Experience operating in a Linux/Unix environment 3+ Experience translating and managing the Incident to Problem Management workflow through a combination of process automation, defect cataloging, data warehousing, reporting and analytics. Practical experience with Apex, Oracle BI, Grafana, or Power BI for system analytics and reporting Experience with network system change management and release management programs. Demonstrated ability to define and measure performance of Objectives and Key Results (OKRs), KPIs, Operational Level Agreements (OLAs), and Service Level Agreements (SLA)
Posted 1 month ago
10 - 14 years
16 - 20 Lacs
Bengaluru
Work from Office
Job Description The Tools and Innovation team is a high-performing software development group within Oracle's product development organization. Tasked by executive leadership with creating cutting-edge tools, the team drives Oracle's business forward with solutions that are highly complex, visible, and impactful across the company. These mission-critical innovations empower executives to make key decisions shaping the future of Oracle's SaaS business. We are seeking an experienced full stack developer to join our team in designing and developing innovative tools that empower Oracle's SaaS business. As a full stack developer, you will bring new components to life, working on systems that are highly visible and critical to Oracle's operations. We value team members who strive to understand the business, ensuring that what we deliver aligns closely with organizational goals. With a strong focus on quality, you will ensure that your work provides an accurate and effective interpretation of data, while driving improvements in how we deliver our solutions. You will collaborate across multiple teams, including product, UX, Architects, QA, Data Engineers and DevSecOps, to achieve seamless integration and deliver end-to-end solutions. Our team is dedicated to continuous improvement, always exploring new ways to enhance our processes, systems, and outcomes. Career Level - IC5 Responsibilities The full stack developers responsibilities include : Architect, design, and develop responsive, scalable web applications with advanced, dynamic front-end components and complex back-end systems using modern frameworks and technologies. Develop RESTful APIs and microservices, ensuring seamless integration with databases, third-party services, and internal systems. Architect and oversee the development of complex microservices ecosystems, ensuring high availability, security, and scalability. Ensure comprehensive documentation of APIs and microservices, including endpoint specifications, data models, authentication methods, and integration points, to facilitate ongoing development and collaboration across teams. Design and optimize database schemas, write efficient SQL queries, and implement indexing strategies to ensure high-performance data retrieval. Architect complex data solutions such as replication, partitioning, and tuning for large-scale applications. Collaborate with DevSecOps engineers to drive best practices and ensure automation across the entire software lifecycle. Partner with QA engineers to define and execute comprehensive testing strategies. Take ownership of unit testing, integration testing, and end-to-end testing by integrating appropriate testing frameworks. Ensure identification and resolution of code smells through continuous refactoring efforts, utilizing tools like static code analysis to improve code maintainability and performance. Integrate advanced security measures into the testing pipeline, maintain high coding standards through proactive collaboration with QA and Governance teams. Lead identification, root cause analysis and resolution of performance bottlenecks and defects. Drive advanced optimization efforts, including profiling, query tuning, and high-load testing. Define strategies for scaling solutions effectively. Lead and drive technical discussions and decisions across the team. Mentor and guide junior developers, conduct in-depth code reviews, and establish best practices. Ensure effective collaboration with cross-functional teams for high-quality outcomes. Stay at the forefront of emerging technologies, drive their adoption across the team, and contribute to the continuous improvement of development processes and methodologies. Lead the collaboration with the UX designer, guiding the translation of wireframes and mockups into high-quality, responsive interfaces. Ensure alignment with user experience goals and drive consistency and usability across the application. Job Requirements: Expert proficiency in modern front-end technologies, such as JavaScript, and frameworks/libraries like REACT, Svelte, Angular, or Vue.js Expert proficiency in back-end technologies and frameworks, such as java (Spring Boot), Helidon, Python, Node.js, and ORM tools like JPA and Hibernate. Strong expertise in microservices architecture, including the design and development of RESTful APIs using technologies like Spring Boot (Java), Express (Node.js), or Flask (Python). Experience with API Management, documentation (e.g. Swagger/OpenAPI) and secure API practices (e.g, OAuth, JWT) Advanced expertise in relational databases (PostgreSQL, MySQL, SQL Server) and NoSQL databases (MongoDB, Cassandra). Experience with data modeling, indexing, and query optimization. Extensive experience working with Oracle Cloud Infrastructure (OCI) or similar, particularly in designing and deploying scalable, cloud-native solutions. Expertise in designing and optimizing CI/CD pipelines with tools like Jenkins, GitLab CI, or Graddle. Knowledge of containerization and orchestration technologies such as Docker and Kubernetes. Background in automated testing (unit, integration, and end-to-end) using frameworks like JUnit, Mocha, Jasmine, or Cypress. Expertise in Git, including branching strategies, code reviews, and collaboration tools such as GitHub or GitLab. Qualifications: 10+ years of experience in full-stack development, with a proven track record of architecting and delivering complex applications at scale. Experience leading technical initiatives, mentoring junior engineers, and driving architectural decisions. Strong analytical and problem-solving skills with the ability to resolve complex technical challenges. Bachelors or masters degree in computer science, Engineering, or a related field, or equivalent practical experience.
Posted 1 month ago
6 - 10 years
19 - 25 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and provide expert assistance to ensure the optimal performance, availability, and security of customer cloud environments. Your responsibilities include resolving technical issues, performing system monitoring, and collaborating with internal teams to implement best practices. You will also engage with customers to understand their needs, provide training, and deliver exceptional customer service. This position requires strong problem-solving skills, technical proficiency in OCI, and a commitment to enhancing customer satisfaction. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues Career Level - IC4 Responsibilities Responsibilities: Manage and support customer environments in OCI cloud. Designing a well architected cloud deployment design in OCI adhering to the best practices principles and guidelines. Applying automated configuration management infrastructure provisioning. Communicate with corporate customers via telephone, written correspondence, and electronic service regarding finding solutions for technical problems identified in Oracle Cloud products. Manage customers escalations/expectations and ensure timely delivery of high-quality resolution on technical issue focusing on root cause analysis and prevention. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. The prospective candidate should draw upon all resources at Oracle, to advise and consult on the use of Oracle products to avoid such problems in the future. Educate and walk the customer through the problem-solving process. Adopt Oracle diagnostic methodology procedures when handling and documenting technical issues that comply with Support processes, policies SLAs. Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g. Product support, Product development etc). Research and study product features and keep abreast of new releases and functionalities or related technologies to maintain product expertise. Requirements: 6+ years of relevant Cloud IAAS PASS (preferably OCI) experience and Ability to communicate effectively 6+ Years of overall experience on Any domain preferably Database or system or network administration. Experience on Cloud Database Services - preferably OCI VMDB, EXACC,EXACS,ADB,ADW,MYSQL and NOSQL DB Proven experience in implementing, monitoring, and maintaining Cloud (AWS or AZURE or OCI) solutions Like. Cloud Compute - Creation and maintenance of instances, scaling, OS Management Services. Cloud IAM and IDCS - AuthN, AuthZ, federation using SAML Identity cloud service, Create/Manage Compartments, User Groups, Policies, dynamic user groups. Cloud Networking - VCN, Subnets, Gateways (IG, NAT, DRG, Service, Local Peering), Security Lists, Route tables, Network Security Group, VPN tunnels, Fast Connect. Cloud storage - Storage best practices, storage performance metrics, Object Storage, Block Volume, File Storage, Storage Migration services. Cloud Security - Cloud guard Assessments, Configuration of Vault and Bastion. Export importing of SSL Certificate and updating of SSH Public/Private Keys Knowledge on Observability and Management - Basic concepts and MonitoringEvents IaaC tools like ansible, terraform etc. Should be able to understand Business requirements and map them to proposed solutions/enhancements Ability to drive performance issues and complex architecture issues. knowledge on OIC management of Oracle integrations Multi cloud exposure is a plus AWS,AZURE,GCP Certifications: OCI Architect Associate, OCI Architect/Operational professional Certification (preferred), or AWS Profession Architect or Azure Cloud Architect
Posted 1 month ago
10 - 14 years
9 - 14 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
Job Description Location: India (Bangalore preferred - Onsite is mandatory) Reports To: OCI India Hub Leader Job Type: Full-time, Individual Contributor (IC4 level) Work Hours: Flexible India timezone with collaboration in US and EU time zones Overview of the Role The Program Manager will act as a strategic execution arm for the OCI India Hub Leader, leading high-priority, cross-functional initiatives that are critical to the success and maturity of Oracle Cloud Infrastructure (OCI) in India. These may include programs that are: Strategic and OCI-changing, requiring dedicated focus and execution velocity Resource-gapped initiatives that would otherwise stall or fail without this roles intervention Multi-disciplinary efforts bridging Engineering, HR, Compliance, Real Estate, Facilities, Talent Acquisition, and global stakeholders You will play a horizontal leadership role orchestrating alignment, navigating ambiguity, switching contexts rapidly, and driving outcomes with autonomy, accountability, and precision. Highlights of the Role Drive high-impact strategic initiatives on behalf of OCI India Hub Leader Interface directly with global OCI Leadership, cross-functional leaders, and India-based teams Lead programs that touch organizational design, operations, culture, hiring, facilities, compliance, and governance Be an embedded generalist with a builder mindset part program manager, part strategist, part execution partner Own visibility, communication, data, and stakeholder engagement end-to-end Work autonomously while staying deeply aligned with OCI priorities Measured for success to deliver Operational Leadership Support Lead and coordinate cross-functional programs that align the India Development Center (IDC) with OCIs global roadmap and corporate governance. Support the Hub Leader in driving operational excellence, facilitating local executive meetings, and creating visibility for IDCs goals and challenges. Monitor program risks, dependencies, and progress; ensure clear documentation, tracking, and reporting of outcomes to global and local leadership. People and Community Programs Collaborate with Talent, HR, and Engineering to drive culture, employee engagement, retention, and career development initiatives across OCI India. Support strategic talent initiatives including hiring dashboards, onboarding enhancements, mentorship programs, and technical leadership development. Coordinate regional OCI values, DEI efforts, learning events, and community-building activities. OCI Engineering India Lead Support Act as a programmatic liaison for India-focused external engagements, supporting leadership visibility at forums, client sessions, and industry bodies. Assist in the integration of newly hired leaders and teams into the OCI ecosystem; help build a unified, high-performance organization across locations. Partner with HR and OCI leaders on monthly EVP HR engagements, reporting, and data-driven decision-making. Business Operations and Communication Develop and maintain OKRs, dashboards, and cadence for key business reviews and organizational updates. Prepare strategic and executive-level content for internal and external audiences. Coordinate governance and compliance programs regionally and support internal audits, reviews, and best practice implementation. Reporting Line and Stakeholder Engagement You will report directly to the OCI India Hub Leader and partner with: OCI Global Program Management Office (PMO) Engineering, Talent Acquisition, HR, Finance, and Compliance teams in India and globally OCI VPs/SVPs and regional business partners Career Level - IC4 Responsibilities Manage the development and implementation of initiatives involving departmental or cross-functional teams focused on the delivery of OCI India Hub activities. Plan and direct schedules and monitor budget/spending. Monitor the programs from initiation through delivery. Organize the inter departmental activities ensuring completion of the project on schedule and within constraints. Key Duties and Responsibilities Strategic & Operational Programs Lead, track, and report on multi-quarter initiatives that drive India Hub alignment with OCIs global product roadmap, organizational maturity, and operational goals Collaborate with leadership to shape initiatives like regional OKRs, site-wide initiatives, cost efficiency, and cross-functional problem solving Run local executive meetings, reviews, and visibility forums. Bring structured data and insights to leadership decisions People & Culture Programs Partner with HR and Talent to drive initiatives around employee engagement, career development, leadership programs, DEI, and OCI values adoption Drive College, Campus hiring and recruitment programs Build and run India-wide forums, learning series, mentoring initiatives, and community-driven efforts Support talent up-leveling and succession planning with data-driven dashboards and talent tracking Facilities & Real Estate Alignment Shadow or co-lead workplace expansion, renovation, and optimization projects Coordinate between real estate, security, facilities, and workplace teams to ensure zero downtime, employee safety, and experience Help enforce SEZ and compliance requirements and contribute to workplace sustainability goals Data, Reporting & Communication Own creation of dashboards, presentations, and communication artifacts for internal and external audiences Visualize complex programs in executive-friendly formats; run program reviews and retrospectives Be the central node for status, escalation, and executive updates Stakeholder & Vendor Collaboration Act as a force multiplier for leadership, managing matrixed relationships with Engineering, Legal, Finance, Procurement, and global centers of excellence as required in HUB activities Collaborate with vendor teams on training, knowledge transfers, SLA adherence, and cost-performance tracking Handle sensitive topics like compliance incidents, people issues, or facilities escalations with tact and discretion Customer and ISV Engagement Partner with OCI Centralized product management team to understand APAC customers, Partner with pre-sales teams on customer requirements and engineering interface to the ISV teams Partner with Engineering Engagement Partner with OCI Architecture team for engineering collaborations Conduct Hackthon events for employee engagement Drive cross team roadmap engagements as necessary through Chief of Staff needs of executive leaders Core Requirements 10+ years of overall experience, with 5+ years in Program Management roles in tech, cloud, or infrastructure Experience in working directly with or reporting to senior executives (SVP, VP) Comfortable navigating ambiguous, high-stakes projects across domains Background in startups, consulting, strategy, or early-stage companies is a strong advantage Strong track record in managing large-scale, cross-functional programs involving engineering, operations, and HR. Experience working in highly matrixed and geographically distributed teams. Strong understanding of regional organizational dynamics, hiring, and operational strategy in a global cloud infrastructure business. Skills and Knowledge Hands-on execution of complex programs across Engineering, HR, Workplace, and Business Operations Exceptional program and stakeholder management skills Strong with data interpretation and storytelling ability to drive decision-making through dashboards, OKRs, KPIs Strong communication verbal, written, executive presentation Advanced skills in Excel, Word One-pager proposals, PowerPoint/Slides, and confluence-based documentation Skilled in metrics-driven program delivery using tools like Confluence, JIRA, Excel Comfortable using communication tools like Slack Knowledge of workplace compliance, SEZ policies, employee experience tools, or facilities tech is a plus Understanding of cloud infrastructure, organizational design, and strategic planning is a plus Comfortable working with senior leadership and managing confidential information Basic Qualifications Bachelors degree in Engineering, Computer Science, Business, Management, or equivalent Certifications in PMP, CSM, or Agile practices (strongly preferred but not mandatory) Preferred Qualifications Masters degree (MBA, M.Tech or similar) Prior experience supporting a regional leader or BU head in a cloud/tech org Familiarity with OCI services or comparable cloud platforms (OCI, AWS, GCP, Azure) Experience supporting talent development or culture-building initiatives in addition to operational programs Familiarity with India Tech ecosystem and regional compliance policies Experience with facilities, RE, and workplace governance a strong plus Ideal Candidate Persona Strategic executor: Can zoom in/out, go deep when needed, and always keep the big picture in mind Builder mindset: Takes incomplete ideas and turns them into structured, operational outcomes Operational athlete: Manages deadlines, meetings, documents, stakeholders, and issues with high precision Culture carrier: Embodies the values of OCI while helping build a strong identity for the India Hub
Posted 1 month ago
10 - 15 years
12 - 17 Lacs
Hyderabad
Work from Office
As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and provide expert assistance to ensure the optimal performance, availability, and security of customer cloud environments. Your responsibilities include resolving technical issues, performing system monitoring, and collaborating with internal teams to implement best practices. You will also engage with customers to understand their needs, provide training, and deliver exceptional customer service. This position requires strong problem-solving skills, technical proficiency in OCI, and a commitment to enhancing customer satisfaction. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Manage and support customer environments in OCI cloud. Designing a well architected cloud deployment design in OCI adhering to the best practices principles and guidelines. Applying automated configuration management infrastructure provisioning. Communicate with corporate customers via telephone, written correspondence, and electronic service regarding finding solutions for technical problems identified in Oracle Cloud products. Manage customers escalations/expectations and ensure timely delivery of high-quality resolution on technical issue focusing on root cause analysis and prevention. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. The prospective candidate should draw upon all resources at Oracle, to advise and consult on the use of Oracle products to avoid such problems in the future. Educate and walk the customer through the problem-solving process. Adopt Oracle diagnostic methodology procedures when handling and documenting technical issues that comply with Support processes, policies SLAs. Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g. Product support, Product development etc). Research and study product features and keep abreast of new releases and functionalities or related technologies to maintain product expertise. Requirements 3+ years of relevant Cloud (preferably OCI) experience and Ability to communicate effectively. 10+ Years of overall experience on Any domain preferably Database or system administration. Experience on Cloud Database Services - preferably OCI VMDB, EXACC,EXACS,ADB,ADW,MYSQL and NOSQL DB Knowledge on HA and DR Solutions for PAAS services like Exadata, Autonomous Databases (ATP, ADW), RAC Dataguard. Proven experience in implementing, monitoring, and maintaining Cloud (AWS or AZURE or OCI) solutions Like. Cloud Compute - Creation and maintenance of instances, scaling, OS Management Services. Cloud IAM and IDCS - AuthN, AuthZ, federation using SAML Identity cloud service, Create/Manage Compartments, User Groups, Policies, dynamic user groups. Cloud Networking - VCN, Subnets, Gateways (IG, NAT, DRG, Service, Local Peering), Security Lists, Route tables, Network Security Group, VPN tunnels, Fast Connect. Cloud storage - Storage best practices, storage performance metrics, Object Storage, Block Volume, File Storage, Storage Migration services. Cloud Security - Cloud guard Assessments, Configuration of Vault and Bastion. Export importing of SSL Certificate and updating of SSH Public/Private Keys Knowledge on Observability and Management - Monitoring, Logging and Basic concepts of Logging Analytics. IaaC tools like ansible, terraform etc. Troubleshooting on URLs connection issues on OAC,SOA, JCS, WebLogic. Experience in handling performance management and Cost optimization. In-depth understanding of Advanced Architectures (Multi-Node, Data Guard, RAC, ASM) Should be able to understand Business requirements and map them to proposed solutions/enhancements Ability to drive performance issues and complex architecture issues. knowledge on OIC management of Oracle integrations Multi cloud exposure is a plus AWS,AZURE,GCP Certifications: OCI Architect Associate, OCI Architect/Operational professional Certification (preferred), or AWS Profession Architect or Azure Cloud Architect Career Level - IC4 Career Level - IC4 Responsibilities As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and provide expert assistance to ensure the optimal performance, availability, and security of customer cloud environments. Your responsibilities include resolving technical issues, performing system monitoring, and collaborating with internal teams to implement best practices. You will also engage with customers to understand their needs, provide training, and deliver exceptional customer service. This position requires strong problem-solving skills, technical proficiency in OCI, and a commitment to enhancing customer satisfaction. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Manage and support customer environments in OCI cloud. Designing a well architected cloud deployment design in OCI adhering to the best practices principles and guidelines. Applying automated configuration management infrastructure provisioning. Communicate with corporate customers via telephone, written correspondence, and electronic service regarding finding solutions for technical problems identified in Oracle Cloud products. Manage customers escalations/expectations and ensure timely delivery of high-quality resolution on technical issue focusing on root cause analysis and prevention. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. The prospective candidate should draw upon all resources at Oracle, to advise and consult on the use of Oracle products to avoid such problems in the future. Educate and walk the customer through the problem-solving process. Adopt Oracle diagnostic methodology procedures when handling and documenting technical issues that comply with Support processes, policies SLAs. Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g. Product support, Product development etc). Research and study product features and keep abreast of new releases and functionalities or related technologies to maintain product expertise. Requirements 3+ years of relevant Cloud (preferably OCI) experience and Ability to communicate effectively. 10+ Years of overall experience on Any domain preferably Database or system administration. Experience on Cloud Database Services - preferably OCI VMDB, EXACC,EXACS,ADB,ADW,MYSQL and NOSQL DB Knowledge on HA and DR Solutions for PAAS services like Exadata, Autonomous Databases (ATP, ADW), RAC Dataguard. Proven experience in implementing, monitoring, and maintaining Cloud (AWS or AZURE or OCI) solutions Like. Cloud Compute - Creation and maintenance of instances, scaling, OS Management Services. Cloud IAM and IDCS - AuthN, AuthZ, federation using SAML Identity cloud service, Create/Manage Compartments, User Groups, Policies, dynamic user groups. Cloud Networking - VCN, Subnets, Gateways (IG, NAT, DRG, Service, Local Peering), Security Lists, Route tables, Network Security Group, VPN tunnels, Fast Connect. Cloud storage - Storage best practices, storage performance metrics, Object Storage, Block Volume, File Storage, Storage Migration services. Cloud Security - Cloud guard Assessments, Configuration of Vault and Bastion. Export importing of SSL Certificate and updating of SSH Public/Private Keys Knowledge on Observability and Management - Monitoring, Logging and Basic concepts of Logging Analytics. IaaC tools like ansible, terraform etc. Troubleshooting on URLs connection issues on OAC,SOA, JCS, WebLogic. Experience in handling performance management and Cost optimization. In-depth understanding of Advanced Architectures (Multi-Node, Data Guard, RAC, ASM) Should be able to understand Business requirements and map them to proposed solutions/enhancements Ability to drive performance issues and complex architecture issues. knowledge on OIC management of Oracle integrations Multi cloud exposure is a plus AWS,AZURE,GCP Certifications: OCI Architect Associate, OCI Architect/Operational professional Certification (preferred), or AWS Profession Architect or Azure Cloud Architect
Posted 1 month ago
6 - 10 years
13 - 17 Lacs
Bengaluru
Work from Office
The Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracles quarterly and annual fiscal cycles. Career Level - IC2 Career Level - IC2 Responsibilities The Deal Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales. The Deal Specialist follows defined engagement guidelines to liaise with other Deal Management teams, Finance, Legal, and other groups across Oracle to ensure policy compliance and mitigate corporate risk.
Posted 1 month ago
- 2 years
7 - 11 Lacs
Hyderabad
Work from Office
Perform transactions, maintain accurate system data, analysing and creating operational reports, and data entry and system transactions using Oracle applications and provide daily status and reports to management. Identify areas for process improvement, cost savings, and collaborate with associates to improve efficiency, productivity, and processes. Analyst for monitoring and processing of daily hardware requests with accuracy in a timely manner. Ship hardware to end user or destination, in compliance with Oracle Policies and Procedures. LSP Procedures, Systems and Transportation Networks essential. Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Perform hardware setup and installation, deliver hardware to internal network sites, and participate in projects as dictated by the business need. Communicate to management team regularly operational status and provide insights on performance trends as well as recommendations on how to exceed plan and accelerate productivity and growth. Organize inventory and handle variety of daily operations inquiries and issues. Assist team with hardware devices configurations for laptops, network equipment, tokens, etc., Review and update procedures to ensure accuracy to meet business requirements. Keep lab associated work areas clean, safe and follow all safety guidelines, and consistently demonstrates and incorporates principals of safety for self and others into daily activities. Troubleshoot basic issues independently and report issues to management. May travel to assist network hardware installation or removals. Additional Requirements: Responsible for shipping, receiving, storing, and distributing Computer Hardware, Peripherals and related and equipment. Includes material planning and scheduling. Meets with suppliers to ensure highest quality Hardware deliveries within established lead times. Career Level - IC1 Responsibilities Perform transactions, maintain accurate system data, analysing and creating operational reports, and data entry and system transactions using Oracle applications and provide daily status and reports to management. Identify areas for process improvement, cost savings, and collaborate with associates to improve efficiency, productivity, and processes. Analyst for monitoring and processing of daily hardware requests with accuracy in a timely manner. Ship hardware to end user or destination, in compliance with Oracle Policies and Procedures. LSP Procedures, Systems and Transportation Networks essential. Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Perform hardware setup and installation, deliver hardware to internal network sites, and participate in projects as dictated by the business need. Communicate to management team regularly operational status and provide insights on performance trends as well as recommendations on how to exceed plan and accelerate productivity and growth. Organize inventory and handle variety of daily operations inquiries and issues. Assist team with hardware devices configurations for laptops, network equipment, tokens, etc., Review and update procedures to ensure accuracy to meet business requirements. Keep lab associated work areas clean, safe and follow all safety guidelines, and consistently demonstrates and incorporates principals of safety for self and others into daily activities. Troubleshoot basic issues independently and report issues to management. May travel to assist network hardware installation or removals. Additional Requirements: Responsible for shipping, receiving, storing, and distributing Computer Hardware, Peripherals and related and equipment. Includes material planning and scheduling. Meets with suppliers to ensure highest quality Hardware deliveries within established lead times.
Posted 1 month ago
6 - 10 years
8 - 12 Lacs
Bengaluru
Work from Office
Oracle Global Service Center (GSC) is a unit within oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. It is an offshore Hub that will cater to the needs of all Service entities across Oracle globally. GSC team sells from a broad IT-services portfolio in both the fixed price and TM basis. GSC services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. GSC covers the majority of large-scale Oracle customers. Oracle Global Service Center provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the forefront innovation and performance your business requires to compete, all while coexisting within your IT environment. We ensure that our customers get the maximum value from their investment in Oracle Products and Services. This consolidation exercise and the associated scale brings in many benefits to Oracle as well: As a Center for Innovation, make quicker progress on Tooling Automation. As a Center of Expertise, efficiently build scalable solutions. Effective offshore hiring through centralized intake and growth plans. Reduced attrition through better growth opportunities for our team This change will mean increased work diversity, improved growth opportunities and an enriched learning environment. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Oracle Supply Chain Manufacturing manages and automates planning, sourcing, production, and delivery of goods and services around the globe. With machine learning-powered process automation and actionable recommendations, the applications support dynamic supply chains and accelerate the introduction of new products to market. Join our team of top-class consultants and help our customers achieve more than ever before. Description What Youll Do Looking for a versatile Technical Consultant who is passionate to work in Oracle Cloud Technologies independently with a fast-paced environment and align with Oracle methodologies and practices. Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements What we are looking for Six plus years of relevant IT experience with 3 + years of experience as developer in SQL, PLSQL, Data Migration using Fusion FBDI in FIN, SCM, HCM modules, BI/OTBI reports with in depth technical development skills and experience in designing, developing, documenting and testing.3+ years of experience in EBS data migration and ReportingFusion product knowledgeExperience in OIC will be of added advantageRole is an Individual Contributor role. Hands-On experience is a critical requirement.Knowledge on Oracle Cloud offerings (SaaS and PaaS), Web Services. Good interpersonal skills verbal and written Life at Oracle and Equal Opportunity An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to cultivate the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteransstatus, or any other characteristic protected by law At Oracle, we dont just value differenceswe celebrate them! Committed to crafting a workplace where all kinds of people work together. We believe innovation starts with diversity. Career Level - IC2 Responsibilities Oracle Global Service Center (GSC) is a unit within oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. It is an offshore Hub that will cater to the needs of all Service entities across Oracle globally. GSC team sells from a broad IT-services portfolio in both the fixed price and TM basis. GSC services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. GSC covers the majority of large-scale Oracle customers. Oracle Global Service Center provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the forefront innovation and performance your business requires to compete, all while coexisting within your IT environment. We ensure that our customers get the maximum value from their investment in Oracle Products and Services. This consolidation exercise and the associated scale brings in many benefits to Oracle as well: As a Center for Innovation, make quicker progress on Tooling Automation. As a Center of Expertise, efficiently build scalable solutions. Effective offshore hiring through centralized intake and growth plans. Reduced attrition through better growth opportunities for our team This change will mean increased work diversity, improved growth opportunities and an enriched learning environment. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Oracle Supply Chain Manufacturing manages and automates planning, sourcing, production, and delivery of goods and services around the globe. With machine learning-powered process automation and actionable recommendations, the applications support dynamic supply chains and accelerate the introduction of new products to market. Join our team of top-class consultants and help our customers achieve more than ever before. Description What Youll Do Looking for a versatile Technical Consultant who is passionate to work in Oracle Cloud Technologies independently with a fast-paced environment and align with Oracle methodologies and practices. Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements What we are looking for Six plus years of relevant IT experience with 3 + years of experience as developer in SQL, PLSQL, Data Migration using Fusion FBDI in FIN, SCM, HCM modules, BI/OTBI reports with in depth technical development skills and experience in designing, developing, documenting and testing.3+ years of experience in EBS data migration and ReportingFusion product knowledgeExperience in OIC will be of added advantageRole is an Individual Contributor role. Hands-On experience is a critical requirement.Knowledge on Oracle Cloud offerings (SaaS and PaaS), Web Services. Good interpersonal skills verbal and written Life at Oracle and Equal Opportunity An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to cultivate the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteransstatus, or any other characteristic protected by law At Oracle, we dont just value differenceswe celebrate them! Committed to crafting a workplace where all kinds of people work together. We believe innovation starts with diversity.
Posted 1 month ago
6 - 10 years
8 - 12 Lacs
Bengaluru
Work from Office
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications.Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed. Career Level - IC2 Responsibilities Should have at least 2 Implementation Experience as a Functional Consultant. Must have a strong track record of delivering Oracle Fusion HCM solutions, including extensive experience in the areas of business process analysis, requirement definition and solution design. Should have done to end to end implementation for two or more of the below modules Fusion Time and Labor Fusion Comp and Ben Fusion Payroll Fusion Absences Fusion Securities Fusion Core HR Fusion Talent Modules Recruit Learn Should have good communication and presentation skills Must have good understanding of AIM/OUM processes/phases and documentation Life at Oracle and Equal Opportunity An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteransstatus, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer
Posted 1 month ago
10 - 15 years
19 - 25 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
Skills/Experience Key Responsibilities: Solution Design: Architect and design Oracle Cloud EPM solutions, including Financial Planning and Analysis (FPA), Financial Consolidation and Close, and Account Reconciliation. Requirement Gathering: Work with business leaders and stakeholders to gather and analyse requirements, ensuring that EPM solutions address their needs and align with strategic objectives. Prepare estimation, Order Documents, SoW and other proposal related work. Able to effectively present the solution to Client personnel including C- Level executives. Implementation: Oversee the implementation of Oracle Cloud EPM solutions, including system configuration, data integration, and customization as required. Integration: Ensure seamless integration of Oracle EPM solutions with existing ERP systems and other enterprise applications. Optimization: Continuously assess and optimize EPM systems and processes to improve performance, efficiency, and user experience. Support Troubleshooting: Provide ongoing support and troubleshooting for EPM applications, resolving issues and ensuring system stability and reliability. Documentation: Create and maintain detailed technical documentation, including architecture diagrams, configuration guides, and user manuals. Training: Develop and deliver training materials and sessions to end-users and internal teams to ensure effective use of EPM solutions. Best Practices: Stay up-to-date with Oracle Cloud EPM best practices, updates, and industry trends to provide informed recommendations and drive continuous improvement. Career Level - IC4 Responsibilities Responsibilities: Key Responsibilities: Solution Design: Architect and design Oracle Cloud EPM solutions, including Financial Planning and Analysis (FPA), Financial Consolidation and Close, and Account Reconciliation. Requirement Gathering: Work with business leaders and stakeholders to gather and analyse requirements, ensuring that EPM solutions address their needs and align with strategic objectives. Prepare estimation, Order Documents, SoW and other proposal related work. Able to effectively present the solution to Client personnel including C- Level executives. Implementation: Oversee the implementation of Oracle Cloud EPM solutions, including system configuration, data integration, and customization as required. Integration: Ensure seamless integration of Oracle EPM solutions with existing ERP systems and other enterprise applications. Optimization: Continuously assess and optimize EPM systems and processes to improve performance, efficiency, and user experience. Support Troubleshooting: Provide ongoing support and troubleshooting for EPM applications, resolving issues and ensuring system stability and reliability. Documentation: Create and maintain detailed technical documentation, including architecture diagrams, configuration guides, and user manuals. Training: Develop and deliver training materials and sessions to end-users and internal teams to ensure effective use of EPM solutions. Best Practices: Stay up-to-date with Oracle Cloud EPM best practices, updates, and industry trends to provide informed recommendations and drive continuous improvement. Qualifications: Education: Bachelors degree in Computer Science, Information Systems, Business Administration, or a related field. Advanced degree or relevant certifications are a plus. Experience: Minimum of 5 years of experience in designing, implementing, and supporting Oracle Cloud EPM solutions. Previous experience in a similar architect role is highly desirable. ( Total experience of 15+ years ) Technical Skills: Deep knowledge of Oracle Cloud EPM modules, including Planning, Budgeting, Consolidation, and Reporting. Proficiency in SQL, data integration tools, and scripting languages. Experience with Oracle Cloud infrastructure and integration capabilities. Analytical Skills: Strong problem-solving and analytical skills, with the ability to understand complex business processes and translate them into effective EPM solutions. Communication: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. Project Management: Experience in managing and delivering EPM projects on time and within budget. Familiarity with project management methodologies and tools is a plus. Certifications: Relevant Oracle certifications (e.g., Oracle Cloud EPM Architect, Oracle Planning and Budgeting Cloud Service) are highly desirable. Life at Oracle and Equal Opportunity An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteransstatus, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer
Posted 1 month ago
7 - 10 years
6 - 10 Lacs
Bengaluru
Work from Office
Oracle CX Cloud (Fusion Sales/Service, OFSC, CPQ, VBS, Redwood) - Senior Cloud Manager/Architect Job Description Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customers rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Manager, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. Job Description: You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring teams alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You wont be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC4 Responsibilities Responsibilities: Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracles CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelors degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 12+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least three of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Good understanding and experience implementing business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. Oracle Subscription Management Hands on experience in configuring Oracle Subscription Management Cloud, items, pricing, billing, subscriptions, payment terms, milestone billing, churn predictions, subscription termination, coverages, warranties, and setting up integrations with related cloud modules. Oracle Incentive Compensation Hands on experience in configuring Incentive Compensation, Design, build, and configuration of compensation plans, plan components, performance measures, payments, and rate tables to meet business requirements. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Deep knowledge in web based front end development using HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. At Oracle, we dont just value differenceswe celebrate them! Were committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html
Posted 1 month ago
6 - 10 years
15 - 19 Lacs
Bengaluru
Work from Office
As a Principal Data Engineer on the Marketplace team, you will be responsible for analysing and interpreting complex datasets to generate insights that directly influence business strategy and decision-making. You will apply advanced statistical analysis and predictive modelling techniques to identify trends, predict future outcomes, and assess data quality. These insights will drive data-driven decisions and strategic initiatives across the organization. The Marketplace team is responsible for building the services where our customers will go to purchase pre-configured software installations on the platform of their choice. The challenges here are across the entire stack, from back-end distributed services operating at cloud scale, to e-commerce transactions, to the actual web apps that users interact with. This is the perfect role for someone experienced in designing distributed systems, writing and debugging code across an entire stack (UI, APIs, databases, cloud infrastructure services), championing operational excellence, mentoring junior engineers, driving development process improvements and excellence in a start-up style environment. Career Level - IC4 Responsibilities As a Principal Data Engineer, you will be at the forefront of Oracles data initiatives, playing a pivotal role in transforming raw data into actionable insights. Collaborating with data scientists and business stakeholders, you will design scalable data pipelines, optimize data infrastructure, and ensure the availability of high-quality datasets for strategic analysis. This role goes beyond data engineering, requiring hands-on involvement in statistical analysis and predictive modeling. You will use techniques such as regression analysis, trend forecasting, and time-series modeling to extract meaningful insights from data, directly supporting business decision-making. Basic Qualifications: 7+ years of experience in data engineering and analytics, with a strong background in designing scalable database architectures, building and optimizing data pipelines, and applying statistical analysis to deliver strategic insights across complex, high-volume data environments Deep knowledge of big data frameworks such as Apache Spark, Apache Flink, Apache Airflow, Presto, Kafka, and data warehouse solutions. Experience working with other cloud platform teams and accommodating requirements from those teams (compute, networking, search, store). Excellent written and verbal communication skills with the ability to present complex information in a clear, concise manner to all audiences Design and optimize database structures to ensure scalability, performance, and reliability within Oracle ADW and OCI environments. This includes maintaining schema integrity, managing database objects, and implementing efficient table structures that support seamless reporting and analytical needs. Build and manage data pipelines that automate the flow of data from diverse sources into Oracle databases, using ETL processes to transform data for analysis and reporting. Conduct data quality assessments, identify anomalies, and validate the accuracy of data ingested into our systems. Working alongside data governance teams, you will establish metrics to measure data quality and implement controls to uphold data integrity, ensuring reliable data for stakeholders. Mentor junior team members and share best practices in data analysis, modeling, and domain expertise. Preferred Qualifications: Solid understanding of statistical methods, hypothesis testing, data distribution, regression analysis, and probability. Proficiency in Python for data analysis and statistical modeling. Experience with libraries like pandas, NumPy, and SciPy. Knowledge of methods and techniques for data quality assessment, anomaly detection, and validation processes. Skills in defining data quality metrics, creating data validation rules, and implementing controls to monitor and uphold data integrity. Familiarity with visualization tools (e.g., Tableau, Power BI, Oracle Analytics Cloud) and libraries (e.g., Matplotlib, Seaborn) to convey insights effectively. Strong communication skills for collaborating with stakeholders and translating business goals into technical data requirements. Ability to contextualize data insights in business terms and to present findings to non-technical stakeholders in a meaningful way. Ability to cleanse, transform, and aggregate data from various sources, ensuring its ready for analysis. Experience with relational database management and design, specifically in Oracle environments (e.g., Oracle Autonomous Data Warehouse, Oracle Database). Skills in designing, maintaining, and optimizing database schemas to ensure efficiency, scalability, and reliability. Advanced SQL skills for complex queries, indexing, stored procedures, and performance tuning. Experience with ETL tools such as Oracle Data Integrator (ODI), or other data integration frameworks.
Posted 1 month ago
6 - 10 years
9 - 13 Lacs
Hyderabad
Work from Office
Are you an expert in Oracle Database technologies with a strong background in Exadata and cloud infrastructureAre you excited about working on next-generation database services that are highly autonomous, scalable, and reliable We are looking for a highly skilled Oracle Autonomous Database Engineer to join our team responsible for delivering and operating Oracles leading Autonomous Database services, including Autonomous Data Warehouse (ADW) and Autonomous Transaction Processing (ATP) . You will play a key role in designing, deploying, and managing mission-critical database systems with a strong focus on core DBA tasks , Exadata architecture , and cloud-based operations . This role requires in-depth technical knowledge across Oracle Engineered Systems, database internals, cloud infrastructure, and automation best practices. Required Qualifications: Bachelors or Masters degree in Computer Science, Engineering, or related field. Strong expertise in Oracle Core DBA functions including performance tuning, backup/recovery (RMAN), RAC, ASM, and Data Guard. Hands-on experience with Oracle Exadata , including implementation, administration, patching, and optimization. Solid experience working with Oracle Clusterware (GI) and Oracle RDBMS in high-availability environments. Advanced scripting skills in Shell , Python , and/or Perl for automation and diagnostics. Operational experience in Linux-based systems (OEL, RHEL), with a strong understanding of internals and performance. Experience with virtualized and container-based systems such as KVM , OVM , Docker . Exposure to cloud platforms , especially Oracle Cloud Infrastructure (OCI) ; experience with AWS/Azure/GCP is a plus. Preferred Skills and Competencies: Strong analytical mindset and a systematic approach to problem-solving. Experience with distributed system design and troubleshooting at scale. Working knowledge of SLAs, SLOs, and observability practices (monitoring, logging, alerting). Ability to write clear technical documentation and collaborate with cross-functional teams. Passion for continuous learning, innovation, and automation. Responsibilities Responsibilities: Manage end-to-end lifecycle operations for Oracle Autonomous Database services, including provisioning, scaling, monitoring, patching, and incident resolution. Deliver and support highly available, high-performance Oracle database solutions on Exadata infrastructure in the Oracle Cloud (OCI) environment. Perform advanced troubleshooting and root cause analysis across database, OS, and infrastructure layers. Build and maintain automation for system deployment, maintenance, and monitoring to drive operational efficiency. Contribute to service capacity planning, performance tuning, and reliability engineering efforts. Create and implement best practices and reference architectures for database and infrastructure operations. Participate in research, prototyping, and performance benchmarking of distributed database environments. Ensure compliance with security standards and implement system hardening and backup/recovery strategies. Participate in on-call rotations to support production environments and critical customer workloads.
Posted 1 month ago
10 - 14 years
7 - 10 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
Job Description Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud service offering in the enterprise software industry, spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is developing powerful, generative AI services for organizations worldwide. Oracle provides native generative AI services to help organizations automate end-to-end business processes, improve decision-making, and enhance customer experiences, in collaboration with Cohere, a leading AI platform for enterprise. Built on Oracle Cloud Infrastructure (OCI) and demonstrating Oracles unique Supercluster capabilities, Oracle generative AI services spans applications to infrastructure and aim to provide the highest levels of security, performance, and value in the industry. What OCI Generative AI Cloud Services are: OCI Generative AI is a managed service o seamlessly integrate LLMs into a wide range of enterprise use cases. The OCI Generative AI service supports Metas Llama 2 and Coheres models, together with a multilingual embeddings capability for over 100 languages. The service makes it easier to work with LLMs with functionality such as LangChain integration, endpoint management, and content moderation. OCI Generative AI includes an improved GPU cluster management experience with multi-endpoint support to host clusters, the ability to handle more model requests by scaling clusters, and endpoint analytics. The OCI Generative AI service also offers flexible fine-tuning available for Coheres Command 52/6B models. As a result, enterprises can continue to feel confident that their AI precisely fits their specific business context. With the OCI Generative AI service, customers can tackle a variety of use cases including: Customer operations: Automating customer service based on a customers product suite, experience, and language Marketing: Mass personalization of search, outreach, and customer nurture based on buyer profile and purchase history. Sales: Creating virtual sales representatives that guide prospects through offerings during a business transaction Risk and legal: Accelerating contract writing and drafting based on existing best practices, with multilingual support. Strategy and finance: At scale monitoring of competitors and updates from customers, across public and private sources. What is OCI Generative Agent Platform OCI Generative AI Agents is a fully managed service that combines the power of large language models (LLMs) with an intelligent retrieval system aimed at creating contextually relevant answers by searching your knowledge base. OCI Generative AI Agents supports several ways to on-board your data where you and your customers can interact with your data using a chat interface or API. Key Features Supports several data on-boarding methods and interaction channels (chat interface or API) Creates contextually relevant answers by searching your knowledge base Provides source attribution for every answer Offers hybrid search capabilities (lexical and semantic) Includes content moderation options for input and output Supports multi-turn conversations, where users can ask follow-up questions and receive answers that consider the context of previous questions and answers Can interpret data from two-axis charts and reference tables in a PDF, without needing explicit descriptions of the visual elements All the hyperlinks present in the PDF documents are extracted and displayed as hyperlinks in the chat response. Your Opportunity: As we innovate to provide a complete, end-to-end platform for generative AI, with advanced security, best-in-class data management, and a comprehensive portfolio of cloud applications able to address any business problem, we will be extremely happy to have you join us and share the very future of our Generative AI platform by building a cloud native Generative AI service. Our vision is to provide a world-class Generative AI experience on Oracle Cloud. Aggressive as it might sound, our growth journey is fuelled by highly energetic, technology savvy engineers like YOU who are looking to grow with us to meet the demands of building a powerful next-generation platform. Are you ready to do something big? Career Level IC5: Consulting Member Technical Staff Career Level - IC5 Responsibilities As an Consulting Member of the software engineering division, you will participate in all activities of development and operations of OCI Generative AI Service / Agent Platform. Technical Leadership: Provide thought leadership and technical guidance to development and operations teams on best practices, cloud infrastructure, Service Architecture of Generative AI services / Agent platform and enterprise specific services around Generative AI with best-in-class security for customers Performance Optimization: Identify performance bottlenecks and apply necessary optimizations to enhance Gen AI Service / Agent platform performance and scalability. Security Management: Ensure the security of cloud solutions by designing and implementing secure architectures, performing risk assessments, and adhering to best practices for identity management and data protection. Cost Optimization: Monitor and optimize cloud resource like GPUs, Caches, Vector stores usage to ensure cost efficiency while maintaining high performance and scalability. Strategize Deploying and scale Gen AI model on K8s cluster with optimal resources and maximum throughput. Compliance and Governance: Ensure compliance with industry standards and organizational policies regarding data privacy, security, and cloud governance. Operation Excellence: Troubleshoot, mitigate and resolve performance and design issues and incidents in production carve out runbooks, contribute to runbooks and present in operations review forums, Provide on-call manager OCI Generative AI Services to customers to manage service outage and swiftness to recovery Hiring and Enablement : Participate in talent hiring, bring in the best engineering mindset and enable them for success Disaster Recovery and High Availability: Design and implement high availability, backup, and disaster recovery strategies for cloud-based systems and applications. Collaboration & Documentation: Work closely with other architects, engineers, and stakeholders to develop and maintain system designs, architecture diagrams, and documentation. Work with applied scientists and address external and internal shareholders product challenges Innovation: Stay current with the latest advancements in cloud technologies, Generative AI, Agentic Platform, Multi Agent System and Tooling and evaluate their applicability to improve infrastructure solutions and increase customer adoption Qualifications Bachelors or masters degree or equivalent experience (preferred) in Computer Science, Computer Engineering, or related technical field. 15+ years overall experience in software development, with at least 4 years architecture and designing distributed systems in cloud Practical experience in Architecture, design, implementation and production deployment of distributed systems using microservices architecture and APIs using common frameworks like Spring Boot (Java), etc Working knowledge of current techniques and approaches in machine learning and statistical or mathematical models both classical and LLMs Practical experience working in a cloud environment: Oracle Cloud (OCI), AWS, GCP, Azure Strong drive to learn and master new technologies and techniques Deep understanding of system architecture, data structures, algorithms, and excellent problem-solving skills. Experience with cloud-native technologies, such as Kubernetes, Docker, and serverless computing.
Posted 1 month ago
10 - 15 years
12 - 17 Lacs
Bengaluru
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Career Level - IC4 Career Level - IC4 Responsibilities This position is for a Principal Software Engineer to the established Oracle Database Exadata Cloud support team. The person in this role will be located in India. The teams main responsibility is to fix resolve highly complex technical issues on Oracle Exadata spanning across database areas including Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, ZDLRA, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, Golden Gate, Replication, Security, Networking, Enterprise Manager etc. The Engineer should have good hands on experience on UNIX, Linux and/or Solaris platforms . You are expected to work in partnership with customers, other support engineers and developers to deliver a superior ownership experience to the customer. You will have opportunities to become an authority / Specialist in Database, Exadata Cloud technologies. You will be widely regarded as a domain authority in their current role and will demonstrate the ability to resolve complex problems or identify acceptable workarounds. They should be able to perform their assigned duties with a great degree of independence requiring minimal direction. The Engineer is expected to be a key member of the technical problem solving as well as problem avoidance team, routinely sought after to address very complex, critical customer issues. Responsibilities The main role of a Support engineer is to fix highly complex technical problems (Oracle Database Exadata) requiring high level of technical expertise Works directly with customers Participates in weekend rotation and shifts Participates in initiatives that improve overall product and documentation quality Participates in product/platform testing Drives improvements in product quality Serves as Situation Manager on highly sensitive Customer issues Consults with Management in advising resolution of critical Customer situations Consults with Customers on sophisticated use of Oracle products Achieves knowledge transfer through development and delivery of training, knowledge sessions, mentoring etc. Creates /reviews Knowledge Articles Contributes significantly towards the My Oracle Support Database communities Analyzes work load, uses standard methodologies and implements changes to improve productivity Proactively contributes to increasing the team efficiency by sharing knowledge, providing feedback about standard methodologies, writing tools / utilities Who are we looking for Qualifications Greater than 10 years of industry experience Technical degree i.e. BE / B.Tech / M.Tech / MCA / M.Sc. in Computer Science / Management Information Systems / Engineering / Math / Physics / Chemistry or proven professional and technical experience. Oracle OCP DBA certification OCI Certification- Preferred. Oracle OCM DBA Certification is a plus. PERSONAL ATTRIBUTES Self-driven and result oriented Strong Problem solving/analytical skills Strong customer support and client relation skills Ability to work effectively in high volume high pressure situations Ability Flexibility to work late shifts Effective communication (verbal written) Ability to Network (internal external) Strong willingness to learn new technologies / skills Ability to Influence/negotiate Team player Customer focused Confident and decisive Enthusiastic Ability to Coach / share knowledge Ability to write technical Bulletins Technical skills We are looking for a core technical person, who has hands-on Database administration experience on UNIX/Linux and/or worked as L3 level support engineer and/or having equivalent knowledge. They should possess the following technical skills: Database architecture knowledge and administration Good knowledge on Exadata, Exadata Cloud and OCI architectures. ZDLRA, Backup and Recovery, RMAN, Dataguard, knowledge of various restore and recovery scenarios. Experience with cloud technologies from different vendors Extensive hands on interaction with large Database management systems General UNIX/Linux concepts Administration Personal attributes Dedicated and result oriented Strong Problem solving/analytical skills Strong customer support and client relation skills Ability to work effectively in high volume high stress situations Ability Flexibility to work late shifts Effective communication (verbal written) Ability to Network (internal external) Strong willingness to learn new technologies / skills Ability to Influence/negotiate Great teammate Customer focused Confident and decisive Enthusiastic Ability to Coach / share knowledge Ability to write technical Bulletins If this sounds like you, we hope to meet you! Life at Oracle and Equal Opportunity An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteransstatus, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer https://www.oracle.com/corporate/careers/diversity-inclusion/
Posted 1 month ago
10 - 15 years
17 - 20 Lacs
Bengaluru
Work from Office
Responsibilities: Middleware environment administration (Install, configure, migrations, tuning, patching, administration monitoring) on any middleware platform such as Oracle.Ensure the effective daily operation of the production / Middleware applications and provides administrative support for new implementations, upgrades, and migrationsEffective collaboration with infrastructure teams, application development teams, testing and release teamsIdentify and quickly escalate potential issues with solution design, packaged software, client resources, or anything else that impacts your ability to deliver according to expectationsRequired Knowledge skills: A minimum of 8+ years hands-on experience in Infrastructure installation, configuration and support with emphasis on Middleware InfrastructureExperience in provisioning and maintaining environments in any cloud platform like Oracle, Azure, AWS or GoogleSME in administering WebLogic servers.SME in administering Oracle SOA Suite.Strong knowledge of Unix and experience in shell scriptingWorking knowledge of Database Server products Desired Skills: Exposure and Experience to WLST scripting is desiredExperience in any banking products administration like Flexcube, OBDX, OFSLL., OFSAAOracle Cloud Infrastructure Architect Associate CertifiedExposure and Experience on OMCExposure and Experience Configuring and Administering Oracle Integration Cloud Detailed Description and Job Requirements An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. 3-5 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Qualifications displayed in the job posting Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor's and Master's degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle's core products, applications, and tools. Career Level - IC4 Responsibilities Responsibilities: Middleware environment administration (Install, configure, migrations, tuning, patching, administration monitoring) on any middleware platform such as Oracle.Ensure the effective daily operation of the production / Middleware applications and provides administrative support for new implementations, upgrades, and migrationsEffective collaboration with infrastructure teams, application development teams, testing and release teamsIdentify and quickly escalate potential issues with solution design, packaged software, client resources, or anything else that impacts your ability to deliver according to expectationsRequired Knowledge skills: A minimum of 8+ years hands-on experience in Infrastructure installation, configuration and support with emphasis on Middleware InfrastructureExperience in provisioning and maintaining environments in any cloud platform like Oracle, Azure, AWS or GoogleSME in administering WebLogic servers.SME in administering Oracle SOA Suite.Strong knowledge of Unix and experience in shell scriptingWorking knowledge of Database Server products Desired Skills: Exposure and Experience to WLST scripting is desiredExperience in any banking products administration like Flexcube, OBDX, OFSLL., OFSAAOracle Cloud Infrastructure Architect Associate CertifiedExposure and Experience on OMCExposure and Experience Configuring and Administering Oracle Integration Cloud Detailed Description and Job Requirements An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. 8+ years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Qualifications displayed in the job posting Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor's and Master's degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle's core products, applications, and tools. Candidate must need to work in US hours ( 10PM IST to 6AM IST)
Posted 1 month ago
10 - 14 years
11 - 16 Lacs
Hyderabad
Work from Office
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. 10+ Years experience as Oracle Database engineer/ Exadata - Very thorough and clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c) - Extensive knowledge and solid troubleshooting experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker - Experience in handling complex database recovery scenarios - Experience in troubleshooting various installation and patching issues -Experience in Oracle engineered systems like Exadata, ZDLRA, ZFS etc. - Experience in Oracle Golden Gate. - Exposure & good knowledge in Cloud technologies- Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage. - Ability to work under pressure - quick thinking and remaining calm during stressful situations. - Ability to quickly grasp complex technical issues. - Excellent written and verbal communication skills. - Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends as needed. - Appetite to learn new technologies (OCI/ExaCC/AI) and constantly improve technical skills - Good academic background and Oracle Certifications is a must. Career Level - IC4 Career Level - IC4 Responsibilities As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice. 10+ Years experience as Oracle Database engineer/ Exadata - Very thorough and clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c) - Extensive knowledge and solid troubleshooting experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker - Experience in handling complex database recovery scenarios - Experience in troubleshooting various installation and patching issues -Experience in Oracle engineered systems like Exadata, ZDLRA, ZFS etc. - Experience in Oracle Golden Gate. - Exposure & good knowledge in Cloud technologies- Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage. - Ability to work under pressure - quick thinking and remaining calm during stressful situations. - Ability to quickly grasp complex technical issues. - Excellent written and verbal communication skills. - Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends as needed. - Appetite to learn new technologies (OCI/ExaCC/AI) and constantly improve technical skills - Good academic background and Oracle Certifications is a must. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions
Posted 1 month ago
3 - 7 years
12 - 17 Lacs
Hyderabad
Work from Office
Job Description Department Description: The Oracle E-Business Suite Performance team is responsible for optimizing the performance and scalability of Oracle's E-Business Suite. This position will require the successful candidate to work With others troubleshooting Oracle E-Business Suite performance issues on the Oracle Cloud, and on premises platforms. On a diversity of Oracle E-Business Suite performance related projects. If you would like to make the difference in helping optimize the performance of Oracle E-Business Suite, then look no further. We provide a challenging, dynamic, fast-paced work environment and an opportunity to work with Oracle's latest technologies and Cloud platforms. Career Level - IC4 Responsibilities Job Requirements: Highly motivated self-starter who can contribute significantly to improve the performance of the Oracle E-Business Suite. Perform moderate to large complex problem solving with assistance and guidance from the subject matter experts Leading contributor individually and as a team member, providing direction and mentoring to others Work is non-routine and complex, involving the application of advanced technical skills in the areas of application tuning Multi-tasking and the ability to work on different tasks based on priority BS or MS in Computer Science or Engineering is preferred. Minimum of 5 years software engineering or related experience Desired Skills: Understanding of various cloud offerings and architecture of Oracle cloud services and the knowledge of administration skills when moving to the Oracle Cloud. Good understanding of software architecture and the development life cycle. Experienced and knowledgeable in some or all of the following technologies: Database Administration, Developer Suite (Forms, Reports), JServ, OC4J, WebLogic, Framework and OHS. Proficiency in SQL, PL/SQL, and performance tuning (Development background with some DBA skills Preferred Oracle Applications Knowledge but not essential. Strong analytical and problem solving skills Good verbal and written communication skills
Posted 1 month ago
6 - 11 years
15 - 19 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
Job Description Proven experience as an Oracle AIA SME, working on large-scale integration projects involving implementation of Oracle AIA Order to Cash (O2C) ,AABC Process Integration Packs (PIPs) and XSLT. Proven understanding of integration design patterns, service-oriented architecture (SOA) concepts, and web services standards (SOAP, REST). Demonstrable experience as an Oracle AIA SME, working on large-scale integration projects involving Oracle SOA Suite, BPEL, and XSLT. In-depth knowledge of Oracle AIA, including AIA Foundation Pack, AIA Enterprise Object Library (EBO), and AIA Service Constructor. Experience in implementing and customizing Oracle AIA Process Integration Packs (PIPs), specifically the Order to Cash (O2C) and AABC PIPs. Proficiency in BPEL (Business Process Execution Language) and XSLT (Extensible Stylesheet Language Transformations) for crafting and developing integration interfaces. Familiarity with Oracle Database and SQL.Familiarity with communications industry standards and protocols such as TM Forum standards (eTOM, SID) is a plus. Experience with cloud integration technologies and Oracle Cloud offerings is advantageous. Career Level - IC3 Responsibilities Understand client requirements: Collaborate with clients to gather and analyze their integration requirements, identify business process gaps, and document functional and technical specifications. Design and architect integration solutions: Utilize your expertise in Oracle AIA for Communications (O2C and AABC PIPs) to design scalable and robust integration solutions that align with client's business needs. This includes defining integration patterns, data mappings, and service orchestrations. Develop and implement integration solutions: Utilize your technical skills to develop and implement integration solutions using Oracle AIA for Communications, Oracle SOA Suite. This includes designing and developing interfaces, orchestrations, adapters, and custom components. Conduct system configuration and customization: Configure and customize Oracle AIA O2C PIP and AABC PIP components to meet specific client requirements, ensuring seamless integration with existing systems and applications. Collaborate with cross-functional teams: Work closely with business analysts, developers, testers, and project managers to ensure successful solution delivery, adherence to project timelines, and effective communication throughout the project lifecycle. Provide technical guidance and support: Act as a subject matter expert on Oracle AIA for Communications offering guidance and support to clients and project teams on best practices, troubleshooting, and performance optimization. Conduct testing and quality assurance: Develop and execute test plans to ensure the quality and functionality of integration solutions, performing unit testing, integration testing, and assisting with user acceptance testing. Documentation and knowledge sharing: Create comprehensive documentation, including design documents, technical specifications, and user guides. Share knowledge and best practices with team members and contribute to internal knowledge repositories. Stay updated with industry trends: Continuously update your knowledge and skills related to Oracle AIA for Communications PIPs and other relevant Oracle technologies, staying abreast of industry trends and best practices
Posted 1 month ago
6 - 11 years
7 - 10 Lacs
Bengaluru
Work from Office
Job Description Position is for a Techno-functional Support Professional, preferably with some implementation background in Oracle Cloud HCM/Financial/SCM Applications.Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. Job Responsibilities: The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Education & Experience: BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered.5+ years relevant working experience ##Functional/Technical Knowledge & Skills: Must have good understanding of the following Oracle Cloud Financials version 12+ capabilities:We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L2 or L3 level support; and/or having equivalent knowledge.We expect candidate to have:1. Strong business processes knowledge and concepts.2. Implementation/Support experience on either of the area -a) ERP - Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA orb) HCM - Core HR, Benefits, Absence, T&L, Payroll, Compensation, Talent Management orc) SCM - Inventory, OM, ProcurementCandidate must have hands on experience minimum in any of the 5 modules on the above pillars.3. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials.4. Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalization.5. Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud.6. Strong problem solving skills.7. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.8. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.9. Strong team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often.10. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis.11. High flexibility so you remain agile in a fast changing business and organizational environment.12. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. # Personal Attributes: 1. Self driven and result oriented2. Strong problem solving/analytical skills3. Strong customer support and relation skills4. Effective communication (verbal and written)5. Focus on relationships (internal and external)6. Strong willingness to learn new things and share them with others7. Influencing/negotiating8. Team player9. Customer focused10. Confident and decisive11. Values Expertise (maintaining professional expertise in own discipline)12. Enthusiasm13. Flexibility14. Organizational skills15. Values and enjoys coaching/knowledge transfer ability16. Values and enjoys teaching technical courses Note: Shift working is mandatory. Candidate should be open to work in evening and night shifts on rotation basis. Career Level - IC3 Responsibilities Position is for a Techno-functional Support Professional, preferably with some implementation background in Oracle Cloud HCM/Financial/SCM Applications.Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. Job Responsibilities: The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Education & Experience: BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered.5+ years relevant working experience ##Functional/Technical Knowledge & Skills: Must have good understanding of the following Oracle Cloud Financials version 12+ capabilities:We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L2 or L3 level support; and/or having equivalent knowledge.We expect candidate to have:1. Strong business processes knowledge and concepts.2. Implementation/Support experience on either of the area -a) ERP - Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA orb) HCM - Core HR, Benefits, Absence, T&L, Payroll, Compensation, Talent Management orc) SCM - Inventory, OM, ProcurementCandidate must have hands on experience minimum in any of the 5 modules on the above pillars.3. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials.4. Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalization.5. Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud.6. Strong problem solving skills.7. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.8. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.9. Strong team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often.10. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis.11. High flexibility so you remain agile in a fast changing business and organizational environment.12. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. # Personal Attributes: 1. Self driven and result oriented2. Strong problem solving/analytical skills3. Strong customer support and relation skills4. Effective communication (verbal and written)5. Focus on relationships (internal and external)6. Strong willingness to learn new things and share them with others7. Influencing/negotiating8. Team player9. Customer focused10. Confident and decisive11. Values Expertise (maintaining professional expertise in own discipline)12. Enthusiasm13. Flexibility14. Organizational skills15. Values and enjoys coaching/knowledge transfer ability16. Values and enjoys teaching technical courses Note: Shift working is mandatory. Candidate should be open to work in evening and night shifts on rotation basis.Career Level - IC3
Posted 1 month ago
6 - 11 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Description Detailed Description: Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add world-class capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for sophisticated or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.A BS or MS in Computer Science, or equivalent. Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 8+ years experience of running large scale customer facing web services. Career Level - IC4 Career Level - IC4 Responsibilities Oracle Exadata Database team is building a new cloud native, Autonomous, multi-tenant, database optimized, hard-working storage cloud service. This service is expected to scale across thousands of tenants. It is based on the successful Exadata platform. This cost effective storage solution is engineered for highest performance and availability to run variety of workloads. We are hiring senior developers for this exciting team to build the service to power Autonomous database offerings in Oracle Cloud and Cloud at customer. Our global development team spans locations across US, Mexico and India. We offer unique opportunities for hard-working, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. In this role, you will streamline delivery by optimizing practices, improving communications and teamworks, and creating automation. Your job is to design and implement strategies for application code and infrastructure that allows for continuous integration, continuous testing, continuous delivery, and continuous monitoring and feedback. You will proactively seek ways to incorporate new/creative ideas and methodologies into automation efforts by keeping tabs on current methodologies, technologies and tool. The role provides a mixture of production ownership and development. You will solve challenging technical problems, identify improvements and work on implementing your recommendations. I
Posted 1 month ago
6 - 11 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC3 Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
Posted 1 month ago
3 - 7 years
9 - 13 Lacs
Hyderabad
Work from Office
Job Description Were looking for a Senior Developer within the Customer Success Org with AI (Artificial Intelligence) focus to join our Customer Success Operations team. You will become a specialist in our business domain and take the time to deeply understand our internal Customer Success AI goals. These would be inhouse created AI implementations primarily using Oracle Cloud Infrastructure GenAI/RAG functionality and Cohere LLM models, along with development integration with our internal instance of the NetSuite product. This role is for someone who wants to help design the architecture of new and integrated AI functionality within the Customer Success organization as well as drive and discuss clean software design. You care about quality as well as clean code, code reviews, and can understand the business need of key stakeholders withing the Customer Success Organization. In this role, you will have plenty of opportunities and room to innovate, become a better developer, and development leader through the use of Oracle Cloud infrastructure features/functionality, Cohere LLM, and NetSuite. Qualifications :- Bachelors degree in Computer Science, Engineering, or Related Field.- 4+ years of overall experience as a Software Developer- 2+ years experience with Oracle Cloud Infrastructure (OCI) or equivalent cloud infrastructure or equivalent- 1-2 years experience solutioning/developing of Artificial Intelligence (AI) solutions/integrations.- Excellent verbal and written communication skills with a proven ability to communicate effectively across all levels of the organization internally and with customer executives.- Experience in building and designing applications using Gen AI technologies & RAG.- Familiarity with prompt engineering and other techniques to enhance language model accuracy.- Familiarity with Oracle Cloud Infrastructure (OCI) and ability to build frameworks using OCI services or equivalent- Utilize Oracle's product stack AI model development and deployment.- Excellent knowledge of multiple programming languages such as Java, Perl or Python and Scripting such as Shell or Bash.- Experience with NetSuite product desired.- Excellent problem-solving skills and the ability to abstract functional requirements.- Excellent understanding of software development lifecycle and planning tools, such as Jira.- Intimate understanding of modern web applications and extensive experience with database-driven applications.- Ability to learn new technologies quickly and function in a multi-dimensional Career Level - IC3 Responsibilities As a member of the Customer Success Operations team, you will: Be a partner in Architect and developing Artificial Intelligence (AI) complex features and integrations in close collaboration with other senior technical leaders in the team and business stakeholders Guide and aid less senior developers in their development tasks Utilize the Oracle Cloud Infrastructure (OCI), GenAI, RAG, Cohere systems available to you to meet development goals Develop new tools as well as refine our existing tools to utilize new AI features/functionality Prompt Engineering: Utilize prompt engineering techniques to improve the accuracy and performance of language models. Develop strategies to optimize prompt design for specific applications and use cases. Deployment and Automation: Automate the testing and deployment processes of language models to production environments. Ensure smooth integration with existing systems and frameworks. Analyze complex requirements, collaborating closely with your technical product managers and other stakeholders. Define our work plan in our collaborative Agile planning tool (Jira). Contribute to the implementation and testing phase, personally and/or collaboratively with developers. Author and/or review technical documentation for new features, collaborating with Technical Writers. Perform other design, development tasks as required.
Posted 1 month ago
3 - 7 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customers rapid and successful adoption of Oracle Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before.. Senior consulting position operating independently with some assistance and mentorship to a project team or customer align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. At Oracle, we dont just value differenceswe celebrate them! Committed to crafting a workplace where all kinds of people work together. We believe innovation starts with diversity. Career Level - IC2 Responsibilities Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customers rapid and successful adoption of Oracle Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before.. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. At Oracle, we dont just value differenceswe celebrate them! Committed to crafting a workplace where all kinds of people work together. We believe innovation starts with diversity. Detailed Description Operates independently to provide quality work products to an engagement. Performs multifaceted and complex tasks that need independent judgment. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver solutions on complex engagements. May act as the functional team lead on projects. Efficiently collaborates with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for complex projects. Detail Requirements: The candidate is expected to have a sound domain knowledge in HCM covering the hire to retire cycle with 7 to 12 years experience. They must have been a part of at least 3 end to end HCM Cloud implementations along with experience in at least 1 projects as a lead. FUNCTIONAL - The candidate must have knowledge in any of the modules along with Core HR module -Time and Labor Absence Management Payroll Benefits Compensation Recruiting 2. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. 3. Engineering graduates with MBA (HR) will be preferred. TECHNICAL - In-depth understanding of Data Model and Business process functionality and its data flow) in HCM Cloud application and Oracle EBS / PeopleSoft AU (HRMS). Experienced knowledge on Cloud HCM Conversions, integrations (HCM Extracts & BIP), Reporting (OTBI & BIP), Fast Formula & Personalization. Engineering Graduation in any field or MCA Degree or equivalent experience. Proven experience with Fusion technologies including HDL, HCM Extracts, Fast Formulas, BI Publisher Reports & Design Studio. Apart from the above experience, advanced knowledge in OIC, ADF, Java, PaaS, DBCS etc would be an added advantage. Good functional or technical leadership capability with strong planning and follow up skills, mentorship, Work Allocation, Monitoring and status updates to Project Coordinator Should have strong written and verbal communication skills, personal drive, flexibility, teammate, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and sharing the knowledge and client management. Assist in the identification, assessment and resolution of complex Technical issues/problems. Interact with client frequently around specific work efforts/deliverable. Candidate should be open for domestic or international travel for short as well as long duration.
Posted 1 month ago
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