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15 - 20 years
17 - 22 Lacs
Pune
Work from Office
The Database Operations Senior Analyst is responsible for production services oversight of outsourced Database Service Operations. The role will provide operational oversight of day-to-day operations and drive continuous improvements. The role will be accountable for the service, customer feedback and performance management of the outsourced teams. The position is for an experienced Database Expert to work within the Global Database Team, focused on providing operational support for Deutsche Bank environments. This person would have both operational and implementation experience while working within a fast moving, highly technical environment. The successful candidate needs to be self-motivated, a good team player, and will be responsible for providing database related support at the Enterprise level. Your key responsibilities Provide leadership and oversight to the outsourced database operations team Drive stability in Database operations, implementing best in class ITIL practices Ensure 24X7 availability of service through proactive monitoring and response to critical issues in a timely manner. Drive effective change and release management practices to ensure uninterrupted service operations and availability Review and improve operational processes including BCM/DR solutions. Able to drive key projects and initiatives to deliver the change book of work. Review and governance of vendor contracts and other underpinning agreements to ensure seamless delivery of service. Provide governance and process support around software license management, assets management, firmware upgrades and technology refresh activities. Oversight of day to day and routine operations activities for compliance with ops manuals, golden rules, best practices. Drive rigor on handoffs, health checks and Manager on Duty Activities. Manage customer escalations are resolved in a timely manner. Drive Service Quality Management processes by reviewing tickets and handling processes. Work with Application teams/Unix/Storage/ Wintel SA's as part of troubleshooting performance and availability issues Drive incident calls effectively to quick resolution, followed up with robust problem management activities to minimize risks in the environment. Implement and drive operations rigor including daily/weekly/monthly interlocks and calls to ensure seamless delivery of the service. Own product specific service levels, and review approve exceptions with the suppliers for the specific service. Identify areas for automation and self-help and work closely with stakeholders and colleagues in improving the maturity of operations. Drive optimization of operations processes that can improve performance, identify trends, threats in systems and skills. Detailed reviews of regularly delivered reporting (including SLA reports, system trending on performance, ticket handing, security incident, asset management, etc) and checking samples of service instances. Proactive review that SLAs are fit for purpose and introduce new measures to improve the service and address key pain points or gaps. Your skills and experience Hands-on experience in Oracle 11g R1/R2 RAC/12C/ExaCC including build, administration, troubleshooting and performance tuning Expert knowledge of Microsoft SQL Server Good understanding of UNIX Operating system Clusterware (GRID Infrastructure) \ CRS management and configuration Oracle ASM and Data guard administration SQL & Database level performance tuning Backup, recovery, and migration using RMAN, data pump and export\import processes Database scripting and automation technologies Experience with maintenance and management of databases using Oracle Enterprise Management Grid Control Experience with complex database migrations Experience with utilizing workflow and management tools Good knowledge of server and database replication concepts Experience with liaising with engineering teams and vendors. A positive, can-do attitude, excellent customer-facing skills, and a high productivity rate Experience with liaising with engineering teams and vendors. Public cloud knowledge (GCP preferred). A positive, can-do attitude, excellent customer-facing skills, and a high productivity rate The ability to effectively articulate a status or plan to peers and clients. The ability to work collaboratively with other team members and builds positive working relationships. The ability to learn quickly and apply common sense to new situations but understand when it is appropriate to engage others for advice. The ability to place a significant level of importance on personal development and understanding then improving upon weakness. The ability to utilize a goal-oriented approach which drives self-improvement both personally and professionally. The ability to take the initiative to work on tasks outside of their immediate scope of responsibility, and encourages others to do so Good time management principles and effective in prioritizing workloads Solid meeting management principles would be desired; Ability to manage conference calls with multiple attendees to resolve issues. You will be Highly organized and capable of tracking a variety of tasks to closure. Open and transparent in style and approach when working with others. Accepting of feedback from managers, peers, and clients regarding work performance Willing to perform shift work and occasionally cover ad-hoc hours to meet business expectations or cover market volatility. Extremely accurate and detail oriented, even under pressure. Able to follow detailed procedures consistently: strong operational mindset. Patient and friendly when assisting end users and willing to share knowledge. Eager to learn and potentially take on added responsibilities. Qualification and Experience Bachelors degree in computer science, information systems, business administration or related field Have a strong Knowledge of ITIL service support principles to a minimum of a foundation level (V3 is preferred) and how they relate to other IT disciplines Minimum 15 years of experience in a service operations role in financial services industry Capability to interact successfully in a global multi-cultural, multi-vendor environment High level of customer awareness and commercial focus Excellent communication and influencing skills to both technology and business colleagues Exposure to vendor management and vendor sourcing processes Self-motivated and ability to organize themselves and others. Experience with liaising with engineering teams and managing vendor teams.
Posted 2 months ago
3 - 7 years
7 - 10 Lacs
Mumbai Suburbs, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities 1) Install, configure, upgrade, and maintain Oracle 12c/19c databases on Linux and Windows platforms. 2) Perform database administration tasks, including backup, recovery, performance tuning, and database patch management. 3) Monitor database performance, identify bottlenecks, and implement optimizations for high availability and scalability. 4) Manage database security, user roles, access privileges, and ensure compliance with IT security policies. 5) Implement and manage Oracle Data Guard for disaster recovery and high availability. 6) Perform regular database health checks, generate audit reports, and ensure data integrity. 7) Troubleshoot database issues, perform root cause analysis, and provide timely resolutions. 8) Support database migrations, upgrades, and capacity planning activities. 9) Collaborate with application developers, infrastructure teams, and vendors to support business applications. 10) Document database configurations, processes, and procedures for internal knowledge sharing. Preferred candidate profile 3-7 years of hands-on experience as an Oracle DBA in the Banking, Financial Services, IT. Proven experience managing production databases in a 24x7 environment. Exposure to high-availability environments and mission-critical applications. Experience with database upgrades, migrations, and disaster recovery drills. Strong knowledge of Oracle Database 12c/19c architecture, administration, and features. Expertise in Oracle RAC, Data Guard, ASM, RMAN, and GoldenGate replication. Proficient in SQL, PL/SQL, performance tuning, and query optimization techniques. Experience with Oracle Enterprise Manager (OEM) for database monitoring and automation. Knowledge of Linux/Unix shell scripting for database automation tasks. Familiarity with database security best practices, auditing, and compliance standards. Strong analytical and problem-solving skills with attention to detail. Excellent communication, documentation, and collaboration skills. Educational Qualification: Bachelors Degree in Computer Science or Information Technology Certification Certifications such as: Oracle Certified Professional (OCP) Oracle Database 12c/19c
Posted 2 months ago
8 - 12 years
20 - 30 Lacs
Delhi NCR, Bengaluru, Hyderabad
Work from Office
Job Title: Oracle Database Security Specialist Experiences: 8- 12 Years Work Mode: Hybrid Job Location: Delhi/Noida/Gurgaon/Indore/Hyderabad/Bangalore Shift Timings: 1:30 PM-10:30 PM Qualification: B.Tech / B.E / MCA We are looking for a Oracle Database Security (AVDF - Audit Vault & Database Firewall) specialist for implementation of AVDF on all Oracle databases and support administration activities and integrations with sub-systems in the financial space with 8 to 15 years of experience in similar role/capacity. Securing systems with regular vulnerability patching and upkeep of Oracle systems. His/her function is critical to the performance, security and stability of IT infrastructure hosting business critical applications and services on a 24/7/365 basis. We are looking for a Oracle Database Security (AVDF - Audit Vault & Database Firewall) specialist for implementation of AVDF on all Oracle databases and support administration activities and integrations with sub-systems in the financial space with 8 to 15 years of experience in similar role/capacity. Securing systems with regular vulnerability patching and upkeep of Oracle systems. His/her function is critical to the performance, security and stability of IT infrastructure hosting business critical applications and services on a 24/7/365 basis. Roles & Responsibilities: We are looking for a Oracle Database Security (AVDF - Audit Vault & Database Firewall) specialist for implementation of AVDF on all Oracle databases and support administration activities and integrations with sub-systems in the financial space with 8 to 15 years of experience in similar role/capacity. Securing systems with regular vulnerability patching and upkeep of Oracle systems. His/her function is critical to the performance, security and stability of IT infrastructure hosting business critical applications and services on a 24/7/365 basis. Oracle Database Security Specialist : Knowledge of DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, and TDE is needed. Lead the implementation and configuration of AVDF on all financial databases. Design and architect the AVDF solution for various database for different kind of associate application like EBS, Webcenter, ORMB, DWH etc. Knowledge of DB security implementation in OCI, Azure and AWS. Knowledge of migration of database security solution from On-Premises to cloud like OCI, Azure & AWS Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data Guard, Backup & Recovery etc. Strong DBA skill. Experience in Oracle enterprise manager (OEM) is a plus. Handle day-to-day operational tasks within OCI, including but not limited to: Backup and recovery strategies. Database security, including encryption, access control, and auditing. Monitoring and performance tuning of EBS and databases. Patching, cloning, and applying updates to the EBS and Oracle Database environments. Develop and maintain scripts or automation tools for routine maintenance, backups, and other administrative tasks. Collaborate with internal teams to support patching, disaster recovery planning, and other critical business processes. Ensure all systems adhere to OCI best practices for security and compliance, including implementing appropriate auditing and monitoring solutions. Strong understanding of infrastructure concepts on Linux/Unix and Wintel operating system. Good knowledge on Network architecture. Sound understanding on Load balancers, VIP, DNS and Certificate renewals. Security and Compliance : Auditing of all databases. Remediation of all audit observations from internal & external auditors Vulnerability monitoring and remediation from MMC standard tools like QVM, ATOM etc. Track Security Certificate expirations and renew certificates Track and remediate Security Vulnerabilities, apply Critical Security Patch updates Quarterly Password Changes to adhere to SOX policies. Generation of SOX Audit reports having all details of changes implemented on Prod Environments and sharing with Application Owners for required approvals. Work with D&T external Audit team and provide required changes evidence for Audit related Queries. Support and Maintenance of Oracle Databases : Daily support and management of Oracle DBA support activities. Monitoring and Trouble-shooting issues related to Database Servers and services. Troubleshooting issues related to performance, patching, backup, recovery, cloning. Monitoring all databases using MMC standard observability tools like OEM, Data guard. Pro-actively work with Prod Support Team, Project Teams to provide planning and ongoing support for Application Life cycle management. Incident Management & Technical Assistance including Production and Performance diagnostics, technology assessments and troubleshooting day-to-day issues. Liaise with Performance Testing Team to identify any performance related issues during UAT phase. Weekend Bounce, Maintenance and on-call Support for Production changes. Perform Annual DR Tests. End Processing Hyper Care Support- tracking and reporting in doubt sessions, monitoring processing queues for long running requests, memory and space utilization. Database Cloning / Refreshes : Cloning Oracle databases from Prod to Non-Prod Environment. Setting up Multi Node to Multi Node, Multi Node to Single node and adding additional DB nodes if required. Weekly/Adhoc Copy Prod and Break Fix environment refreshes from Production. Code Migrations : Code Migrations from Development to QA, UAT and Production Instances. Coordinate and work with Release/Change Management teams for deployments, Outages and code migrations across Prod and Non-Prod Environments. Release Non-Disruptive, Disruptive Migrations across Non-Prod and Prod Environments. Form Compilations, deployment of customized reports and JSP Compilations. Performance Tuning: Tuning Database parameters. Analysing AWR reports Gather Schema Statistics DB performance tuning. Integration Support: Support for Oracle WebLogic for any integrations with Oracle E-Business Suite Support for OAM /OID integration with EBS for SSO. Support for External EBS iSupplier Multifactor Authentication. Support for Oracle Webcenter Integration - MMC EBS AP Imaging Solution. Support for OIM integration for Quarterly certification and Identity Governance. Support for SMTP/IMAP for Email/File transfer - GlobalScape. Support for PGP Encryption for Workday File transfer and Bank interfaces. MISC Support Liaise with MGTI UNIX Server Ops for Monthly/Quarterly Patching Cycle Updates and Administration tasks on Solaris and Linux Servers. Liaise with MGTI Windows Server Ops for Monthly/Quarterly Patching Cycle Update and Administration tasks on Windows Servers. Liaise with MGTI Storage Team on Space requests, File system Backups and Year-End Special Backups. Liaise with MGTI Network Team on Firewall Port Opening Requests, Load Balancers, And Virtual Ips. Liaise with MGTI DCops for Monitoring and alert suppression. Coordinate and work with multiple MGTI Teams for Annual DR Tests Requirements : Proven experience in database security implementation on Oracle databases. In-depth knowledge of DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, and TDE is needed. Expertise in managing and administering Oracle databases in a cloud environment. Strong hands-on experience with backup, recovery, patching, and cloning of Oracle databases. Candidate should have hands-on experience in supporting DB security implementations on on-premise as well as on public cloud like OCI, AWS, Azure. Familiarity with Oracle database security, auditing, and monitoring practices. Experience with automation tools such as Ansible, Terraform, or OCI-specific automation capabilities. Ability to troubleshoot and resolve issues related to database environments. Excellent communication skills and ability to work in a collaborative team environment. Full Understanding of the Oracle DB architecture and processes with their individual configuration files & log files to trouble shoot issues with each component. Hands on experience in Maintenance and Configuration of Oracle Database environment. Troubleshooting, Monitoring, Performance tuning of Database Servers and services. Expertise in DB Cloning and troubleshooting post clone issues Configure PGP Encryption, SSH Keys exchange for File transfers and Bank interfaces. Performing Oracle Application Pre-patch analysis (Using Patch Wizard in Oracle Applications Manager), Pre-config Analysis for Quarterly PSU and other required patches. Applying Oracle patches (PSU, One-off, Mini Pack, Family Pack. Tuning of databases and monitoring of the DB performance. Involve in automation of jobs through Shell scripts and schedule them using Crontab and Autosys to run at regular intervals. Desired Skills : Database security certification in AVDF OCI certification (e.g., Oracle Cloud Infrastructure Architect or Oracle Cloud Infrastructure Operations). Experience with hybrid cloud environments or other cloud providers. Familiarity with DevOps practices and CI/CD pipelines for Oracle workloads. Candidates must be flexible in terms of working hours due to the nature of the role Candidate is expected to work in 24X7 shifts (on a rotational basis) Weekends work duty is required whenever requests arise Proven ability to deliver on aggressive targets. We are looking for candidates with the matched skills and experience, who can immediate. Please feel free to reach out Karthik @ 7658983115 for more details.
Posted 3 months ago
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