1) Contact potential customer to showcase company product and services 2) Find new business opportunities and customer 3) Develop relationships with existing customers and keep I touch with them 4)Negotiate prices and term with customers 5) Keep track of sales activities 6)Work with other team members to ensure customer satisfaction.
1) Managing entire sales team. 2) Morning and Evening team huddle for target discussion 3) Update daily revenue, data and floor requirements report to branch Manager 4) Monitoring team member individually, sharing feedback timely. 5) Floor policy- Team’s performance, Adherence, Quality, Feedback, PIP, Warning letters. 6) Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues actively. 7) Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved. 8) Recognise and reward good performance, provide feedback and encourage professional development. 9) Support team members’ professional development by providing opportunities for training and growth. 10) Ensure team compliance with company policies and procedures. 11) Support and guide team members to ensure they meet their individual targets and KPIs. 12) Generate reports on team performance and provide regular updates to senior management. 13) Set sales target on monthly basis, motivate team to achieve the same and to achieve company’s monthly sales target 14) Delegate tasks and set deadlines with RM. 15) Suggest new ideas, new process and services for expansion. 16) Handling escalation calls etc. 17) Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team’s vision. 18) To maintain confidentiality to provided data and to identify if any team member is not following policy to management. 19) To take responsibility of client profit and loss and answerable to client in any kind of issue.
1) Contact potential customer to showcase company product and services 2) Find new business opportunities and customer 3) Develop relationships with existing customers and keep I touch with them 4)Negotiate prices and term with customers 5) Keep track of sales activities 6)Work with other team members to ensure customer satisfaction 7) Actively seeking out new sales opportunities through cold calling 8) Negotiate/close deals and handle complaints or objections
1) Contact potential customer to showcase company product and services 2) Find new business opportunities and customer 3) Develop relationships with existing customers and keep I touch with them 4)Negotiate prices and term with customers 5) Keep track of sales activities 6)Work with other team members to ensure customer satisfaction 7) Actively seeking out new sales opportunities through cold calling 8)Negotiate/close deals and handle complaints or objections 9)Collaborate with team members to achieve better results 10)Gather feedback from customers or prospects and share with internal teams
1. Prime responsibility is to generate leads from various online platforms on daily basis with good quality and in cost effective manner. Data distribution to RM’s on daily basis and to keep back up for all provided data on monthly basis and it should be sent to director on monthly basis. 2. Manage and execute campaigns across various digital channels, including email, social media such as Instagram, facebook, google adds Linked in, search engines, and display advertising. 3. Conduct market research and analyse trends to identify new opportunities and improve campaign performance 4. Develop a brand style guide to ensure consistency in marketing efforts 5. Create a multi-channel marketing content strategy 6. Designs, builds, and maintains our social media presence. 7. Help to solve employees IT related issues 8. Managing company’s website and data maintenance. 9. Manage external partners for marketing collateral creation 10. Data Management on regular basis 11. Track KPIs of marketing campaigns 12. Write marketing messages for online and offline campaigns 13. Generating Leads through social media ads an editorial calendar. 14. Familiarity with CRM systems, dialler and CRM. 15. Resolving dialler issue if any with the help to vendor. 16. Daily chatting with the Clients regarding product and distributing to RM’s. 17. Create an editorial calendar and meetings as and when required. 18. Develop marketing strategies that align with the organization's business goals 19. Measure and report on the performance of digital marketing campaigns, and assess against goals (ROI and KPIs) 20. Collaborate with cross-functional teams, including creative, content, and web development, to produce engaging content and optimize user experience 21. Stay up-to-date with emerging digital marketing trends and technologies 22. Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. 23. Identifies trends and insights and optimizes spend and performance based on the insights. 24. Collaborates with internal teams to create landing pages and optimize user experience. 25. Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. 26. Evaluates emerging technologies. 27. Provides thought leadership and perspective for adoption where appropriate. 28. Building a strong connection between customers and the business 29. Building social media strategy to increase awareness and engagement on social media
1) Handling Quality Analyst part of the whole branch 2) Monitoring and Listening call records and identify the loopholes, good calls, and bad calls. 3) Identify and remedy defects within the calling process 4) Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved 5) Compile and analyse call statistical data 6) Draft quality assurance policies and procedures 7) Investigate customer complaints and service issues 8) Handling the customer complaints, resolving the issues smoothly & effectively. 9) Ensure that RM provides quality service in line with organizational objectives. 10) Optimized quality assurance will increase RM efficiency through behaviour modification, enhance the quality of service to customers and improve close rates. 11) Make Weekly report based on evaluation 12) Checking of mobile phones and WhatsApp on regular basis with HR in loop. 13) Working under the guidelines of the firm in ethical & dedicated manner. 14) Strictly adhere to the guidelines of regulatory authorities & firm. 15) Creating and conducting training to enhance quality for existing Employees and TL bases on their performance to get desired outcome. 16) Offering counselling services to employees randomly 17) Cross check FT call recording of particular RM. 18) Collating and analysing employee feedback across all levels on a regular basis and revising strategy to generate outcomes that are more positive. 19) Creates and implements company quality standards. 20) Accomplishes quality assurance objectives by monitoring, reviewing, and enforcing procedures. 21) Train and motivates employees to meet quality standards 22) Achieves quality assurance operational objectives by contributing to information analysis. 23) Develops quality assurance plans by conducting hazard analyses and monitoring procedures. 24) Validates quality processes by establishing product specifications and quality attributes. 25) Maintains and improves product quality by completing product, company, system, and compliance audits. 26) Prepares quality documentation and reports by collecting, analysing, and summarizing information and trends. 27) Rational update checking on RM phone client wise. 28) KYC 29) QUANTITY SUGGESTION. 30) DMAT
Lead Generation: Make outbound calls to potential clients to introduce property listings and generate interest. Information Provision: Detail property features, prices, locations, and amenities to interested prospects. Appointment Setting: Schedule appointments for clients to view properties with a real estate agent. Client Relationship Management: Update and maintain accurate customer records in a CRM system. Follow-Up: Follow up with leads and existing clients to answer questions, gauge interest, and nurture relationships. Sales Support: Collaborate with the sales team by providing pre-sales support and qualifying leads. Target Achievement: Work to meet and exceed monthly targets for calls and lead generation.
1) Contact potential customer to showcase company product and services 2) Find new business opportunities and customer 3) Develop relationships with existing customers and keep I touch with them 4)Negotiate prices and term with customers 5) Keep track of sales activities 6)Work with other team members to ensure customer satisfaction 7) Actively seeking out new sales opportunities through cold calling 8)Negotiate/close deals and handle complaints or objections 9)Collaborate with team members to achieve better results 10)Gather feedback from customers or prospects and share with internal teams
1) Contact potential customer to showcase company product and services 2) Find new business opportunities and customer 3) Develop relationships with existing customers and keep I touch with them 4) Negotiate prices and term with customers 5) Keep track of sales activities 6) Work with other team members to ensure customer satisfaction 7) Actively seeking out new sales opportunities through cold calling 8) Negotiate/close deals and handle complaints or objections 9) Collaborate with team members to achieve better results 10) Gather feedback from customers or prospects and share with internal teams 11) Maintain and develop relationships with existing customers via telephone calls. 12) Make accurate, rapid cost calculations and providing customers with quotations. 13) To achieve monthly sales target