Hotel Operations Manager Wilton Hotel & Restaurants

5.0 - 9.0 years

0 Lacs

wayanad, kerala

On-site

You will be responsible for supervising staff in the front office, housekeeping, and maintenance departments. This includes hiring, training, and managing teams to ensure smooth operations and high standards of service. Your key focus will be on ensuring guest satisfaction by monitoring feedback, addressing complaints, and implementing strategies to enhance the overall guest experience. You will also enforce procedures and standards for cleanliness, service, and safety within the rooms division to maintain quality standards. As part of your role, you will be required to develop and manage budgets for the rooms division, control expenses, and maximize revenue. This involves optimizing operations by streamlining workflows, implementing new technologies, and improving efficiency. Financial management will be another aspect of your responsibilities, including assisting with budget development, revenue forecasting, and cost control within the rooms division. Additionally, you will be in charge of monitoring inventory levels of supplies and equipment, as well as coordinating purchasing. Furthermore, you will need to ensure health and safety compliance within the rooms division by adhering to regulations and implementing necessary measures. This is a full-time, permanent position with the benefit of food provided. The work location is in person, requiring your presence on-site to effectively carry out your duties.,

Posted 1 week ago

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