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0 years
0 Lacs
New Delhi, Delhi, India
On-site
Company Description SellingOS is your go-to partner for accelerating eCommerce growth. We specialize in boosting sales and maximizing online reach for businesses. Our expert team provides top-notch assistance on platforms such as Amazon, Walmart, eBay, Flipkart, and Etsy. Role Description This is a full-time, on-site role for a Search Engine Optimization (SEO) Intern, located in New Delhi. The SEO Intern will be responsible for conducting keyword research, performing SEO audits, building quality backlinks, analyzing web traffic, and optimizing web pages for search engines. Qualifications Knowledge in Keyword Research and On-Page SEO Ability to conduct thorough SEO Audits and implement necessary improvements Skills in Link Building and creating high-quality backlinks Proficiency in Web Analytics tools to monitor and report on site performance Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work collaboratively in an on-site environment Enrollment in a Bachelor's program in Marketing, Digital Marketing, Communication, or a related field
Posted 3 days ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Office Location: Kolkata-Gariahat Vidyapeeeth Position description: Dynamic professional driving marketing initiatives, executing campaigns, and contributing to strategic planning at the executive level to enhance brand visibility and achieve organizational goals. Primary Responsibilities: Oversee the planning, execution, and optimization of marketing campaigns, ensuring alignment with strategic goals and delivering measurable results. Conduct thorough market analysis, identify trends, and contribute to development of marketing strategies to enhance brand positioning and drive business growth. Conducting meetings with existing parents. Conducting market visit meetings. Looking after the work of administration and generating leads for the organization. Fixing meetings with existing parents and generating fresh leads for the organization. Meeting new parents during a field visit to generate fresh leads. Contacting coaching centers to generate fresh leads. Conducting contests and events for the students for branding and promotion of the organization. Creating positive buzz and awareness about the organization in the market. Increasing visibility of the organization.
Posted 3 days ago
15.0 years
0 Lacs
Bhubaneswar, Odisha, India
On-site
Company Description Urban Yatra is a leading travel and tourism company based in Bhubaneswar, Odisha, dedicated to delivering exceptional travel experiences across India and abroad. With over 15 years of industry expertise, we specialize in curated domestic and international tour packages, personalized itineraries, hotel bookings, cab rentals, and event travel solutions. From the sacred landscapes of Odisha to the scenic beaches of Bali, Urban Yatra caters to every kind of traveler – be it spiritual seekers, honeymooners, adventure enthusiasts, or cultural explorers. Our services are backed by a strong network, experienced travel planners, and 24/7 support to ensure a seamless and memorable journey. We take pride in our customer-centric approach, transparent pricing, and attention to detail that turns every trip into a truly unforgettable yatra. Key Responsibilities: A results-oriented Digital Marketing Strategist with 3 years of hands-on experience in developing and executing comprehensive digital strategies. Skilled in Search Engine Optimization (SEO) and Social Media Optimization (SMO) to drive brand awareness, lead generation, and online growth. Key Skills: SEO (On-page & Off-page) : Keyword research, technical audits, backlink building, SERP analysis SMO : Strategy creation, content planning, engagement, and performance tracking across platforms (Facebook, Instagram, LinkedIn, Twitter) Google Analytics, Google Search Console, SEMrush, Ahrefs Content strategy and optimization Competitor and market research Social media campaigns and community management Reporting and performance analysis Responsibilities: Developed and executed SEO strategies to improve website visibility and organic traffic Planned and managed SMO campaigns to boost brand engagement across multiple platforms Collaborated with content and design teams to create high-performing digital assets Monitored key performance indicators (KPIs) and presented actionable insights Stayed up to date with digital trends and Google algorithm updates Requirements: Bachelor’s degree in Marketing, Communications, or a related field Minimum 3 years of hands-on experience in SEO and Social Media Optimization (SMO) Strong knowledge of SEO tools such as Ahrefs, SEMrush, Moz, and Screaming Frog Proven experience with Google Analytics, Google Search Console, and keyword research tools Practical knowledge of major social media platforms (Facebook, Instagram, LinkedIn, Twitter, YouTube) and tools like Buffer, Hootsuite, or Meta Business Suite Ability to develop and execute data-driven SMO strategies to increase engagement and brand presence Familiarity with HTML, CSS, and CMS platforms (especially WordPress) Excellent written and verbal communication skills with strong analytical and creative thinking Location : (Onsite) Stalwart Height, A 108, Malabar Golden Diamond Building, Soubhagya Nagar, Bhubaneswar, Odisha 751003 Salary: Negotiable as per industry standard
Posted 3 days ago
5.0 years
0 Lacs
Kolkata, West Bengal, India
Remote
We're Hiring: Marketing Lead at GunjanApps Studios! Are you a marketing strategist with a passion for digital learning and mobile apps? Do you have the creativity to tell compelling brand stories and the analytical edge to drive performance? Then we’d love to meet you! At GunjanApps Studios , one of India’s top toddler learning game studios, we’re on the lookout for a Marketing Lead who can elevate our brand, drive user acquisition, and spearhead growth across platforms. What you’ll do: 1. Develop and execute comprehensive marketing strategies to increase brand awareness and drive user acquisition. 2. Lead digital marketing campaigns across Meta, Google Ads, YouTube, influencer networks, and email marketing. 3. Own and execute App Store Optimization (ASO) efforts including keyword research, metadata optimization, A/B testing, and localization. 4. Collaborate with product, design, and development teams to align marketing campaigns with app updates and feature rollouts. 5. Conduct market and competitor research to identify trends, user behavior, and new opportunities. 6. Build and manage performance dashboards and provide weekly/monthly campaign reports and insights. 7. Plan and execute events, partnerships, and offline activities to promote the brand, identify and pursue institutional partnerships and global business opportunities. 8. Manage marketing budgets efficiently and optimize campaigns to achieve ROI targets. 9. Stay updated with industry trends, user acquisition strategies, and evolving ASO techniques. 10. Open to travel Pan India for events, research, and stakeholder engagement. What we’re looking for: Bachelor’s degree in Marketing, Business, Communications, or a related field. Minimum 5 years of experience in marketing, preferably in the gaming, kids content, or mobile app industry. Proven experience in app marketing and user acquisition across Google Play and App Store. In-depth understanding of digital marketing, ASO tools (e.g., App Store Connect, Google Play Console, Sensor Tower, App Annie), and performance metrics. Strong analytical skills and ability to make data-driven decisions. Excellent communication and team collaboration abilities. Experience in handling creative content, social media campaigns, and influencer outreach. Passionate about early childhood learning and digital education tools. Bonus if you have: 🏫 Experience with institutional sales or educational partnerships 📍 Worked on localization, market segmentation, or handled data tools like Looker 📍 Location: Open to Remote / Hybrid options Email your resume at hr @gunjanappstudios.com or apply here!! Ready to lead the marketing wave in the world of learning games? Apply now or tag someone who’d be a great fit!
Posted 3 days ago
2.0 years
0 Lacs
Bhilai, Chhattisgarh, India
On-site
We are seeking an experienced DevOps Engineer with a strong background in deploying and managing AI applications on Azure. The ideal candidate has 2+ years of experience in deploying AI systems, understands AI Agentic architectures, and can optimize and manage LLM-based applications in production environments. Key Responsibilities 1. Deploy, scale, and monitor AI applications on Microsoft Azure (AKS, Azure Functions, App Services, etc.). 2. Build and optimize AI Agentic systems for robust and efficient performance. 3. Implement CI/CD pipelines for seamless updates and deployments. 4. Manage containerized services using Docker/Kubernetes. 5. Monitor infrastructure cost, performance, and uptime. 6. Collaborate with AI engineers to understand application requirements and support smooth deployment. 7. Ensure compliance with data security and privacy standards. Requirements 1. 2+ years of experience in deploying and managing AI/ML applications. 2. Proficiency in Azure cloud services and DevOps practices. 3. Familiarity with LLM-based systems, LangChain, Vector DBs, and Python. 4. Experience with containerization tools (Docker) and orchestration (Kubernetes). 5. Understanding of AI system architecture, including Agentic workflows. 6. Strong problem-solving and optimization skills. Preferred Qualifications 1. Experience with Gemini, OpenAI, Anthropic, or Hugging Face APIs. 2. Familiarity with LangChain, LlamaIndex, or ChromaDB. 3. Prior experience in managing high-availability, secure, and cost-optimized AI deployments.
Posted 3 days ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About The Company Orange Health is India’s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025*.* Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page. Our vision is supported by some of the world’s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann India, Amazon, and other marquee names. We have been recognised as a Future Unicorn for two consecutive years by Hurun India. About the Role:- We're hiring a *Cental Supply Manager* to lead the recruitment and onboarding of *bike-based delivery executives* who will handle *diagnostic sample transportation* — from hubs or doctor clinics to centralized labs. These roles are mission-critical for ensuring sample integrity, timely lab processing, and compliance with biomedical transport protocols Key Responsibilities:* Rider Supply & Hiring Own pan-india hiring targets for sample collection riders. Build a steady pipeline of riders via referrals, vendor partners, field hiring, and digital job platforms. Hire candidates with experience in logistics, food delivery, or basic healthcare compliance (preferred). Onboarding, Training & Compliance Oversee onboarding with focus on KYC, police verification, and training on: Cold chain and sample handling protocols Transport SOPs (Hub-to-Lab, Clinic-to-Lab) Hygiene and uniform standards Ensure strict adherence to biomedical compliance norms (bag sealing, no sample tampering, etc.) Operational Support Work closely with Last Mile Ops and Routing teams to deploy riders to appropriate shifts and zones. Monitor absenteeism, activation rate, and sample handover TAT. Partner & Vendor Coordination Manage hiring vendors and local agencies to ensure cost-effective, high-quality onboarding. Liaise with training vendors for rider SOP sessions (especially for temperature-sensitive handling). Reporting & Optimization Maintain dashboards for: Hiring funnel progress Cost per hire Dropout/attrition rates Zone-wise rider availability Recommend improvements in incentive structure, hiring quality, or training process. Skills :- 3–6 years experience in hiring field staff/gig workforce – ideally in logistics, diagnostics, food tech, or e-comm. Ability to manage 3rd party hiring partners and scale supply fast in a high-growth environment. Basic familiarity with healthcare logistics or willingness to learn (sample care, packaging, TATs). Ground-first approach – comfortable managing both on-field hiring and backend hiring dashboards. Skills: logistics analysis,training,logistics experience,managing 3rd party hiring partners,backend hiring dashboards,healthcare logistics,e-commerce experience,hiring field staff,onboarding,supply,food tech experience,last mile
Posted 3 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role - React Developer Experience - 2-5 yrs Location - Bangalore Interview Process - 2 (R1 on Flocareer platform and R2 strictly F2F in office) Requirement: ● 5+ years of experience in frontend development. ● Strong proficiency in React, HTML, CSS, JavaScript, WebAPI, REST framework. ● Experience with responsive design and cross-browser compatibility. ● Familiarity with frontend build tools and version control systems (e.g., Webpack, Git). ● Knowledge of state management libraries (e.g., Redux, Context API). ● Strong understanding of web performance optimization and best practices. ● Experience working in an Agile environment. ● Excellent problem-solving skills and attention to detail. ● Strong communication skills and ability to work collaboratively in a team. Preferred Qualifications: ● Experience with other modern JavaScript frameworks (Angular, Vue.js, etc.) is a plus. ● Familiarity with TypeScript and Node.js is a bonus. ● Experience with testing frameworks like Jest or Mocha. ● A solid understanding of UI/UX principles and design patterns.
Posted 3 days ago
1.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Skill required: Order Management - Order Management Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for? "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications: Strong attention to detail and accuracy in data entry Excellent communication and interpersonal skills to interact with customers and internal teams Proficiency in CRM and ERP systems Understanding of basic supply chain logistics and order fulfillment processes Ability to prioritize tasks and manage multiple orders simultaneously Problem-solving skills to address customer concerns and resolve order issues Proficient in Microsoft Office applications, particularly Excel Relevant Experience: Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes " "- Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities: Order Processing: Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication: Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution: Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis: Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation: Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. ", Any Graduation
Posted 3 days ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Senior System Admin Experience: 8+ Years Location: Bangalore Work Mode: Hybrid Job Summary The Senior Systems Administrator will oversee the administration, optimization, and security of enterprise hybrid infrastructure (on-premises and cloud). As a subject matter expert, this role ensures high availability, performance, and compliance for critical systems. The ideal candidate will have deep expertise in Microsoft Azure, Office 365, VMware/Hyper-V, and enterprise backup solutions , along with strong scripting and automation skills. Key Responsibilities Systems Administration & Infrastructure Management Administer and maintain on-premises and cloud infrastructure (Microsoft Azure IaaS/PaaS, Office 365, Cisco UCS, VMware/Hyper-V, Pure Storage, Rubrik). Manage Active Directory (ADDS), Azure AD/Entra, PKI, and SSO (SAML/OIDC) environments. Monitor system performance, apply patches/updates, and lead troubleshooting efforts with vendors. Enforce security policies, backup/recovery procedures, and disaster recovery (DR) testing . Cloud & Hybrid Environment Deploy and optimize Azure cloud resources (VMs, storage, networking, PaaS services). Support Office 365 suite (Exchange Online, SharePoint, Teams Voice/Collaboration). Implement Infrastructure as Code (IaC) using Terraform, Ansible, or Azure DevOps. Collaboration & Compliance Collaborate with IT teams to onboard applications for SSO and resolve integration issues. Adhere to QMS, security/privacy regulations (e.g., GDPR, HIPAA), and audit requirements. Document systems, procedures, and provide training for support/development teams. On-Call & Project Support Provide 24/7 on-call support (rotational basis) for critical incidents. Lead infrastructure projects (e.g., migrations, upgrades, ERP integrations with SAP/Dell Boomi). Qualifications Education & Experience Bachelor’s degree in Computer Science, Engineering, or related field. 7+ years of enterprise systems administration/engineering experience. 5+ years hands-on with: Microsoft Stack : Windows Server, ADDS/Azure AD, ADFS, PowerShell. Cloud : Azure IaaS/PaaS, Office 365. Virtualization : VMware ESX, Hyper-V, SRM. Storage/Backup : SAN/NAS (Pure Storage), Rubrik/enterprise backup tools. Preferred : Azure/AWS Solutions Architect certification , IaC (Terraform, Ansible). Skills & Competencies Strong scripting/automation (PowerShell, Python, Bash). Knowledge of TCP/IP networking, firewall policies, and network security . Experience with ERP platforms (SAP) and integration tools (Dell Boomi). Ability to prioritize tasks, document processes, and train teams .
Posted 3 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are looking for a seasoned Backend Engineer to lead the development and integration of AI services within our backend systems for an AI-driven EDA platform. The role focuses on building scalable APIs, integrating ML models, and ensuring performance, security, and reliability across services. Key Responsibilities • Design and develop robust backend architectures using Node.js (preferred) or Python (FastAPI, Flask, Django). • Integrate AI/ML models into production via REST/GraphQL APIs, TensorFlow Serving, ONNX, or containerized pipelines. • Build and maintain microservices for real-time and batch AI inference. • Ensure secure API design, handling OAuth2, JWT, RBAC, and other authentication and authorization mechanisms. • Optimize database performance for high-throughput systems using PostgreSQL, MongoDB, Neo4j (GraphDB), Redis, or Firebase. • Collaborate with AI/ML engineers to understand model requirements and deliver low-latency integration pipelines. • Implement best practices for scalability, fault tolerance, and system observability. • Work with DevOps teams to automate deployment via CI/CD pipelines (Jenkins, GitHub Actions) and manage infrastructure using Docker, Kubernetes, and Terraform. Required Skills & Qualifications • Strong backend programming experience in Node.js (preferred), Python (FastAPI, Flask, Django), or Java (Spring Boot). • Proficient in building and scaling RESTful APIs and GraphQL endpoints. • Experience deploying and integrating AI/ML models into backend systems. • Proficient in database design and optimization: PostgreSQL, MongoDB, Redis, Neo4j. • Experience with cloud platforms such as AWS, GCP, or Azure. • Working knowledge of containerization and orchestration: Docker, Kubernetes. • Strong understanding of API security protocols: OAuth2, JWT, RBAC. • Familiarity with DevOps and CI/CD practices. • Bachelor's or master's degree in computer science, Engineering, or a related field. Preferred Experience (Nice to Have) • Experience with EDA tools or AI-driven design automation platforms. • Background in real-time interface systems or stream processing. • Prior work with custom AI pipelines or AI workflow orchestration.
Posted 3 days ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities: Working along with the Business Analyst, Testing teams and coordinating for smooth delivery aligned with business requirements Design, develop, and deploy advanced AI/ML models across NLP, Computer Vision, and Generative AI projects. Research and implement GenAI applications using Azure OpenAI, MS Copilot Studio, Azure AI Foundry, and Azure Cognitive Services. Build agentic AI systems using frameworks like MS Autogen, LangChain, and Semantic Kernel for autonomous workflows and task orchestration. Performing code optimization and identifying potential issues and defects. Adhere to industry standard best practices for AI/ML development, evaluation and deployment, ensuring maintainable, scalable, and secure solutions. Analyzing the technical & functional feasibility of new use cases which needs to be automated Working on test procedures and scenarios for the pre-UAT phases Implementing change requirements supporting a structured change control process Monitoring and working on solving issues on day-to-day basis for the solutions developed and deployed Working with Business Analyst and SME for feasibility analysis Attending meetings for the solution development and problems identified with the solution Capable of taking up complex challenges in AI/ML/GenAI domain Mentor and train fellow COE members to cross skill on AI/ML technologies Knowledge and Skills Requirements: Agile mindset and team player. 7+ years of hands-on experience designing, developing, deploying, and maintaining AI/ML and Data Science solutions. Good to have experience in designing, developing, deploying and supporting UI/UX/Front end for the AI/ML solutions. Solid experience in Python with libraries such as TensorFlow, Keras, PyTorch, Scikit-learn, Hugging Face Transformers, SpaCy, and OpenCV. Proven expertise in GenAI and Agentic AI using frameworks like MS Autogen, LangChain, Semantic Kernel, and prompt engineering techniques. Strong experience with RAG pipelines, vector stores (e.g., Azure Cognitive Search,), and enterprise knowledge base integration. Proficient in Azure AI ecosystem: Azure Cognitive Services (Language, Vision, Speech), Azure Machine Learning, Azure AI Foundry, and Azure DevOps. Familiar with Git for version control and collaborative development. Strong knowledge and experience using LLM models. Hands on experience in designing, developing, and consuming SOAP/REST APIs Experience with Lean / Agile development methodologies. Capable of delivering on multiple competing priorities with little supervision Good verbal and written communication skills Willing to work in 24/7 shifts.
Posted 3 days ago
3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Skill required: Order Management - Order Management Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for? "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications: Strong attention to detail and accuracy in data entry Excellent communication and interpersonal skills to interact with customers and internal teams Proficiency in CRM and ERP systems Understanding of basic supply chain logistics and order fulfillment processes Ability to prioritize tasks and manage multiple orders simultaneously Problem-solving skills to address customer concerns and resolve order issues Proficient in Microsoft Office applications, particularly Excel Relevant Experience: Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes " "- Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities: Order Processing: Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication: Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution: Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis: Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation: Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. "
Posted 3 days ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Looking for Immediate Joiners Location: Bangalore/White Field/Hybrid Final Round of Interview would be in person. EXPERIENCE AND KNOWLEDGE 8+ years of Business Analyst/Consultant experience working on Banking & Financial Services Industry with in-depth banking knowledge. At least 2 years of experience working on Core Banking or Digital Banking products/platforms. Proficiency in utilizing essential project management and analysis tools, including Jira, Confluence, Visio, and other industry-standard software Excellent communication skills Good interpersonal skills Strong analytical and problem-solving skills Motivated by providing excellent Customer Service Passion for technology Desire to join a winning team, prove yourself, and ramp up quickly Business Validation & Testing: Perform thorough business analysis validations on deliverables before releasing them to customers, ensuring alignment with business requirements, quality standards, and regulatory compliance. Conduct thorough testing and validation of implemented solutions to ensure adherence to business requirements, quality standards, and regulatory compliance. Lead customers through the test strategy and user acceptance testing (UAT) process, ensuring comprehensive test coverage and successful validation of digital banking products. Provide ongoing support and assistance to clients during the implementation and UAT phase, addressing any issues or concerns, and facilitating continuous improvement initiatives. Defect Triaging: Analyze customer tickets and triage issues effectively, collaborating with the technical support team to prioritize and resolve issues promptly. Requirements Management: Lead the development of comprehensive business requirement documents (BRDs), user stories, and functional specifications to articulate project scope, objectives, and deliverables. Conduct in-depth analysis of existing business processes, systems, and data to identify areas for optimization and enhancement. Reporting & Dashboard: Lead the design and implementation of metrics, reporting frameworks, and Power BI dashboards to provide strategic insights into client testing progress, quality trends, and overall coverage, ensuring data-driven decision-making throughout the testing lifecycle. Stakeholder & Cross-functional Collaboration: Collaborate with stakeholders, including clients, product managers, program and project managers, technical teams, and quality assurance teams, to gather, analyze business requirements, and configure Clients's digital banking platform. Facilitate requirements workshops, stakeholder meetings, and product demonstrations to gather feedback, address concerns, and ensure alignment with project objectives. Drive customer discussions to proactively resolve queries, concerns, and blockers, leveraging deep domain knowledge and technical expertise to provide effective solutions. Subject Matter Expert Engagement: Serve as an expert in digital banking products, offering guidance to internal teams and clients, while also demonstrating expertise in US banking trends and industry best practices. Note- Shifts : 5 PM – 2 AM
Posted 3 days ago
0.0 - 4.0 years
3 - 8 Lacs
Lower Parel, Mumbai, Maharashtra
On-site
Key Responsibilities Conduct thorough competitor analysis to uncover growth opportunities and mitigate potential threats. Perform in-depth keyword research and analysis to optimize website content for maximum search engine visibility. Implement advanced on-page SEO strategies, optimizing meta tags, website copy, and site structure. Execute comprehensive technical SEO audits and resolve issues to enhance website performance, speed, and crawlability. Develop and execute local SEO strategies to target and dominate in specific geographic markets. Identify and address content gaps by developing strategies for improved content optimization. Lead the creation and execution of backlink and link building campaigns to boost website authority. Conduct mobile optimization audits to ensure seamless mobile user experience. Track, measure, and analyze SEO performance , delivering actionable insights and data-driven recommendations. Collaborate with content teams to create SEO-optimized content that drives engagement and ranking. Restructure website URLs where necessary to improve search engine visibility and user navigation. Leverage AI technologies to develop and refine advanced SEO and SEM strategies . Keep current with the latest Google algorithm updates and implement best-practice changes accordingly. Optimize and refine meta tags for enhanced website visibility and CTR. Evaluate and improve overall user experience from an SEO and conversion perspective. Set and target focus keywords and report on rankings, visibility, and organic growth to stakeholders. Qualifications Bachelor’s degree in Marketing, Communications, or a related field. 3 to 4 years of hands-on experience in SEO and digital marketing roles. Proven experience running digital ad campaigns and supporting broader marketing initiatives. Skills & Competencies Advanced proficiency with SEO tools (e.g., Google Analytics, Search Console, Ahrefs, SEMrush, Moz). Deep knowledge of on-page, off-page, and technical SEO best practices . Strong experience with SEM and running paid search and display campaigns on platforms such as Google Ads and Bing Ads. Excellent analytical and problem-solving skills, with a passion for data-driven strategy. Skilled in developing and executing both local and national SEO campaigns. Demonstrated success in link building and content optimization. Understanding of AI applications in SEO is highly desirable. Effective communicator with strong interpersonal and reporting skills. Strong organizational skills with the ability to prioritize and manage multiple projects. Job Type: Full-time Pay: ₹300,000.00 - ₹800,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Lower Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you live in Mumbai? Your current CTC? Work Location: In person Expected Start Date: 18/08/2025
Posted 3 days ago
5.0 years
0 Lacs
India Gate, Delhi, India
Remote
Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About The Role We are seeking a seasoned and visionary Senior Python Developer to lead technical initiatives and drive innovation across our client projects. This role bridges technical excellence with client engagement— architecting sophisticated solutions, mentoring junior talent, and translating complex business requirements into scalable, AI-powered applications. The ideal candidate is not just a developer but a technical leader who understands business processes, modern development practices, and can help drive transformative value for our clients using cutting-edge Python technologies and AI frameworks. Job Responsibilities Architect and design scalable applications using FastAPI, implementing advanced features and optimization strategies Lead the development of sophisticated AI workflows using LangChain, LangGraph, and related frameworks for production environments Build complex Streamlit applications with custom components, advanced data visualizations, and optimal user experiences Engage directly with clients to understand business requirements and translate them into technical solutions Mentor junior developers through code reviews, technical guidance, and knowledge sharing sessions Oversee technical aspects of projects from planning and architecture through deployment and maintenance Research and implement emerging technologies, contributing to R&D initiatives and innovation strategies Establish testing strategies, CI/CD pipelines, and deployment best practices across projects Facilitate technical workshops and stakeholder meetings to align on solutions and deliverable Monitor application performance and lead troubleshooting efforts from both technical and business impact perspectives Job requirements 5+ years of Python development experience with production-level applications and proven technical leadership Expert-level proficiency in FastAPI including advanced features like dependencies, middleware, and background tasks Advanced Streamlit development skills including custom components, session state management, and performance optimization Deep expertise in LangChain/LangGraph for building and deploying production AI applications Strong understanding of software architecture patterns, design principles, and scalable system design Extensive experience with database design, optimization, and management (PostgreSQL, No SQL, etc.) Proficiency in cloud platforms and deployment strategies with hands-on DevOps experience Experience with containerization (Docker, Kubernetes) and modern development workflows Proven track record in API security, authentication, authorization, and compliance requirements Excellent client-facing and stakeholder management skills Experience leading technical teams or mentoring developers is highly valued Background in consulting or client-services environments is a plus What we offer At Delphi, we are dedicated to creating an environment where you can thrive, both professionally and personally. Our competitive compensation package, performance-based incentives, and health benefits are designed to ensure you're well-supported. We believe in your continuous growth and offer company-sponsored certifications, training programs , and skill-building opportunities to help you succeed. We foster a culture of inclusivity and support, with remote work options and a fully supported work-from-home setup to ensure your comfort and productivity. Our positive and inclusive culture includes team activities, wellness and mental health programs to ensure you feel supported.
Posted 3 days ago
6.0 years
0 Lacs
India Gate, Delhi, India
Remote
Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About The Role We are seeking a proactive and experienced Senior App Modernization and DevOps Engineer to lead the transformation of legacy applications and drive the implementation of modern DevOps practices on Azure. This role requires strong expertise in cloud computing, application modernization, and containerization, with a particular focus on Azure Kubernetes Service (AKS) and Azure-native solutions. The ideal candidate will have a proven track record in modernizing enterprise applications and optimizing CI/CD pipelines within a cloud-first environment. Job Responsibilities Application Modernization Support: Assist in the migration and modernization of legacy applications to Azure, working closely with senior engineers to refactor, rearchitect, and containerize applications. CI/CD Pipeline Assistance: Support the development, maintenance, and optimization of CI/CD pipelines using Azure DevOps, ensuring smooth integration and deployment processes. Infrastructure as Code (IaC) Support: Assist in the implementation and management of infrastructure using IaC tools such as ARM templates, Bicep, or Terraform. Azure Kubernetes Service (AKS) Support: Help deploy, manage, and scale containerized applications using Azure Kubernetes Service (AKS), learning best practices for orchestration, management, and security. Azure App Services Management: Assist in deploying and managing applications on Azure App Services, learning best practices for scalability, security, and performance optimization. SonarQube Integration: Support the integration of SonarQube for code quality analysis within CI/CD pipelines, ensuring adherence to coding standards and practices. Automation Tasks: Help automate routine tasks to enhance productivity and reduce manual interventions, using scripting languages like PowerShell or Bash. Monitoring & Logging: Assist in setting up monitoring and logging for applications and infrastructure, ensuring visibility into performance and operational health. Collaboration: Work closely with development, operations, and security teams to ensure applications are deployed reliably and securely. Documentation: Contribute to the creation and maintenance of documentation related to deployment processes, system configurations, and best practices. Learning and Development: Engage in continuous learning to stay updated on Azure services, DevOps tools, and application modernization techniques. Job requirements Education: Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience. Experience: 6+ years of experience in DevOps, cloud computing, or application development, with a Fair understanding of Azure services. Technical Skills Fair knowledge of Azure DevOps, including Pipelines, Repos, and Artifacts. Familiarity with cloud computing concepts, particularly on Azure. Fair understanding of Infrastructure as Code (IaC) tools such as ARM templates, Bicep, or Terraform. Familiarity with Azure Kubernetes Service (AKS) and containerization technologies like Docker. Fair knowledge of Azure App Services for hosting applications and APIs. Understanding of code quality tools like SonarQube and their integration into CI/CD pipelines. Proficiency in scripting languages such as PowerShell, Bash, or Python. Knowledge of monitoring tools and practices is a plus. What we offer At Delphi, we are dedicated to creating an environment where you can thrive, both professionally and personally. Our competitive compensation package, performance-based incentives, and health benefits are designed to ensure you're well-supported. We believe in your continuous growth and offer company-sponsored certifications, training programs , and skill-building opportunities to help you succeed. We foster a culture of inclusivity and support, with remote work options and a fully supported work-from-home setup to ensure your comfort and productivity. Our positive and inclusive culture includes team activities, wellness and mental health programs to ensure you feel supported.
Posted 3 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Senior Salesforce Developer – CPQ, Sales Cloud, Service Cloud1 Experience Required: 5+ years in Salesforce development with focus on CPQ, Sales Cloud, and Service Cloud Job Summary We are seeking a Senior Salesforce Developer with deep hands-on experience in Salesforce CPQ , Sales Cloud , and Service Cloud . The ideal candidate will be responsible for designing, developing, and deploying scalable Salesforce solutions that support complex business processes across quoting, sales operations, and customer service domains. Key Responsibilities Develop and customize Salesforce applications using Apex, Lightning Components (LWC), Visualforce, and Flows. Lead end-to-end implementation and enhancements of Salesforce CPQ including product configuration, pricing rules, quote templates, and approval workflows. Design scalable solutions in Sales Cloud (Lead-to-Opportunity, Forecasting, Campaigns) and Service Cloud (Case Management, Entitlements, Knowledge Base). Collaborate with Business Analysts, Architects, and QA teams to deliver high-quality solutions. Integrate Salesforce with external systems using REST/SOAP APIs, middleware tools, or custom solutions. Participate in code reviews, design reviews, and performance optimization exercises. Provide mentorship and technical guidance to junior developers. Create and maintain technical documentation and adhere to development best practices. Support deployment activities and troubleshoot issues in lower and production environments. Required Skills Strong expertise in Salesforce CPQ (Steelbrick) – Configuration, Rules, Discount Schedules, Approvals, Quote Templates. Advanced knowledge of Sales Cloud features like Opportunity Management, Territory Management, and Campaigns. Strong working experience with Service Cloud features such as Case Lifecycle, Omni-Channel, Knowledge Management, and SLAs. Proficiency in Apex, SOQL, Lightning Web Components (LWC), Visualforce. Experience with Salesforce Flows, Process Builder, and Declarative Automation Tools. Experience with version control (e.g., Git), deployment tools (e.g., Copado, Flosum, Change Sets). Strong understanding of Salesforce security model, sharing rules, and data visibility. Preferred Qualifications Salesforce Platform Developer I & II certification. Salesforce CPQ Specialist certification is highly desirable. Experience with Agile methodologies and tools (e.g., Jira, Confluence). Familiarity with DevOps practices and CI/CD pipelines in Salesforce environment. Experience with integration tools like MuleSoft, Dell Boomi, or similar.
Posted 3 days ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in continuous learning to stay updated with the latest technologies and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration. - Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform). - Strong understanding of application development methodologies. - Experience with system configuration and performance tuning. - Familiarity with database management and optimization techniques. Additional Information: - The candidate should have minimum 3 years of experience in SAP Basis Administration. - This position is based at our Hyderabad office. - A 15 years full time education is required., 15 years full time education
Posted 3 days ago
4.0 years
0 Lacs
India
On-site
Role Overview: This position is within a project with one of the foundational LLM companies. The goal is to assist these foundational LLM companies in enhancing their Large Language Models. One way we help these companies improve their models is by providing them with high-quality proprietary data. This data serves two main purposes: first, as a basis for fine-tuning their models, and second, as an evaluation set to benchmark the performance of their models or competitor models. What does day-to-day look like: ● Design, develop, and maintain code modules in Pascal, Delphi, or related dialects. ● Refactor legacy Pascal codebases to enhance performance, maintainability, and readability. ● Create high-quality code-plus-instruction datasets used to fine-tune conversational coding assistants. ● Ensure code samples are syntactically correct, well-commented, and self-contained. ● Write developer-friendly documentation to support model evaluation and human review. ● Evaluate LLM-generated Pascal outputs and provide constructive, structured feedback for model improvement. ● Collaborate with peers on dataset quality reviews and alignment with project guidelines. ● Follow rigorous formatting and quality control standards to ensure data integrity and value. ● Contribute to prompt design, tooling feedback, and optimization of task workflows. Requirements: ● 4+ years of professional experience in Pascal or Delphi development. ● Strong understanding of procedural programming paradigms, type systems, and BEGIN…END structured blocks. ● Proven debugging, profiling, and performance tuning skills in Pascal applications. ● Solid grasp of Git, version control workflows, CI/CD processes, and testing best practices. ● Excellent written and verbal communication skills in English. Preferred / Nice-to-Have: ● Experience with FCL (Form Calculation Language) or Intuit’s Tax Programming System (TPS). ● Background in TurboTax workflows or other financial/tax software systems. ● Familiarity with domain-specific DSLs or experience modernizing legacy codebases. ● Exposure to AI-assisted development tools, cloud environments (AWS, GCP), or containerization (Docker, Kubernetes).
Posted 3 days ago
5.0 years
0 Lacs
India
Remote
Marketing Performance Manager - Full Time & Remote in India Results-driven Marketing Performance Manager with minimum 5+ years of experience in planning, executing, and optimizing performance marketing campaigns across Google Ads, social media, and other digital platforms. KEY RESPONSIBILITIES: Planning, execution and optimization of performance marketing strategies and paid advertising campaigns across various platforms (website, Google Adwords, social media channels) Developing and implementing strategies to increase traffic and conversion rates Analysis of performance data and creating reports to derive actionable recommendations and optimization options Initiating and managing cross-channel projects to increase sales and generate leads Budget control, preparation of forecasts and monitoring and analysis of current trends and innovations. KEY REQUIREMENTS: Minimum 5 year of relevant experience. Successfully completed studies with a focus on marketing or a related field Several years of experience in SEA ( Search Engine Advertising). Strong analytical skills, affinity for numbers, and confident handling of web analysis tools such as GA4, Google Ads, Google Search Console, and Google Tag Manager High quality standards and a deep understanding of target groups Strong communication skills and proficiency in English. WHAT WE OFFER: The opportunity to be part of shaping a next-generation IT company Help organizations process data for the next generation Broad professional development opportunities Pleasant, familiar working atmosphere including an open-door policy Interesting and varied work in a constantly growing company. We are searching for a competent colleague to work with us for the long term. This position is intended to be a full-time position. The salary will be determined based on your prior work experience. Please send your application to jobs@cybertec-postgresql.com
Posted 3 days ago
0 years
0 Lacs
India
On-site
Responsibilities: Quantitative Problem Design: ● Develop and conceptualize original, engaging, and diverse mathematical and/or algorithmic problems. ● Rigorously define problem categories, secondary tags, and assign appropriate difficulty levels, ensuring a structured and progressive learning path. ● Innovate and identify novel problem types, including those requiring a blend of number theory, combinatorial logic, optimization, and advanced data structures. Solution Derivation & Elucidation: ● Rigorously solve formulated problems using sound mathematical principles, ensuring absolute accuracy, reliability, and logical coherence of the solution path. ● Craft clear, concise, and pedagogical mathematical solution hints and detailed explanations that guide users through complex reasoning. ● Precisely articulate the core mathematical concepts and prerequisite knowledge required for effective problem-solving. Algorithmic Implementation & Optimization: ● Translate complex mathematical and algorithmic solutions into efficient, robust, and readable code, primarily using C, C++, Python, and Java. This involves choosing optimal data structures and algorithms to meet performance requirements. ● Thoroughly document the time and space complexity of implemented solutions, providing clear justifications and allowing for custom complexity labels where advanced analysis is required. ● Design and generate comprehensive and challenging test cases (including edge cases, performance tests, and randomized inputs) to rigorously validate the correctness, efficiency, and stability of the implemented solutions. Quality Assurance & Collaboration: ● Actively participate in single-tier reviews, meticulously evaluating both the mathematical accuracy of problems and solutions, and the computational efficiency and correctness of code implementations. ● Collaborate effectively with reviewers and team leads, demonstrating a proactive approach to incorporating feedback, refining content, and enhancing overall quality promptly. Required Qualifications: ● Phd or Master’s degree in Mathematics with experience of Competitive Programming. ● Proven expertise in mathematical problem-solving, especially number theory, combinatorics, and algorithmic mathematics. ● Strong proficiency in programming, primarily C++, Java, with additional experience in Python advantageous. ● Experience with computational complexity analysis (both time and space). ● Excellent analytical, logical thinking, and problem-solving skills. Preferred Skills: ● Familiarity with Project Euler-style mathematical problems. ● Previous experience in academic teaching or content creation related to mathematics or programming. ● Strong written and verbal communication skills for clear documentation and collaboration.
Posted 3 days ago
1.0 years
0 Lacs
India
Remote
Role Overview As a Performance Marketing Specialist, you’ll be responsible for planning, managing, and optimizing paid media campaigns across Google, Meta (Facebook/Instagram), LinkedIn, and YouTube. Your focus will be on lead generation, conversion tracking, and ensuring our clients see measurable ROI from every campaign. Key Responsibilities Launch, manage, and scale paid ad campaigns across Google Ads, Meta Ads, LinkedIn, and YouTube Develop full-funnel strategies for lead generation, retargeting, and audience engagement Set up pixels, UTM tracking, Google Tag Manager, and conversion events Analyze campaign performance and report on key KPIs such as CPL, ROAS, CTR, and CPA Conduct A/B testing on creatives, landing pages, and targeting strategies Create and manage remarketing and custom audiences across all ad platforms Collaborate with our design and content teams to produce effective ad creatives Continuously optimize campaigns based on performance insights and conversion data Requirements Minimum 1 year of hands-on experience running paid campaigns on Google, Meta, and LinkedIn Strong grasp of analytics, tracking setups, and performance reporting Experience with B2B lead generation, especially in service-based industries Familiarity with CRM integration, funnel optimization, and customer journey mapping Google Ads and Meta certifications are preferred Excellent analytical skills and a results-first mindset What We Offer Competitive pay based on your experience and impact Remote flexibility and part-time hours to suit your schedule Opportunity to lead campaigns for fast-growing brands Access to premium tools and a performance-focused team environment A chance to work at an agency where data, creativity, and results go hand in hand How to Apply Send your CV along with a short note about one of your most successful campaigns to: 📧 contact@metricsaura.com
Posted 3 days ago
7.0 years
0 Lacs
India
On-site
Company Description Etech Global Services, founded in 2003 in Nacogdoches, Texas, has grown organically to become a global contact center leader with over 3,600 employees across 8 locations in the U.S., Jamaica, and India. We handle over 200 million voice, chat, and email interactions annually and conduct 54 million quality evaluations each year. Our comprehensive CX capabilities include omnichannel support, outbound sales, customer retention, technical support, and advanced QA analytics. Etech is built on servant leadership, combining intelligent automation with human empathy to deliver exceptional customer experiences and innovative solutions. The Senior Project Manager - Program Implementation is responsible for leading the end-to-end execution of complex, multi-disciplinary projects across Etech's diverse technology and business intelligence portfolio. This role encompasses managing call center operations projects, speech and text analytics implementations, business insights and reporting initiatives, software application development projects, third-party tool integrations, and strategic organizational initiatives. The position requires a seasoned professional who can navigate technical complexities while ensuring business objectives are met through effective stakeholder management, cross-functional team leadership, and robust project governance. The ideal candidate will have proven experience in managing technology-driven projects in contact center environments, with strong technical acumen in analytics platforms, software development lifecycles, and enterprise integrations. This role demands exceptional communication skills to bridge technical and business stakeholders, along with the ability to mentor junior project managers while driving continuous improvement in project delivery excellence. QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Project Management: Lead complex, multi-phase projects spanning call center operations, analytics implementations, software development, and strategic business initiatives Manage concurrent projects across different domains including speech/text analytics platforms (such as QEval, ObserveAI, Verint, NICE, Genesys, or similar), business intelligence tools, and custom software applications Coordinate third-party vendor implementations, including SaaS solutions, API integrations, and enterprise software deployments Ensure strategic alignment of all projects with Etech's business objectives and client success metrics Technical Project Leadership: Oversee software application development projects using Agile/Scrum methodologies, including requirements gathering, sprint planning, and release management Manage implementation of speech and text analytics solutions, including data pipeline setup, model configuration, and reporting framework development Lead business insights projects involving data warehousing, dashboard creation, and automated reporting solutions Coordinate system integrations between contact center platforms, CRM systems, workforce management tools, and analytics platforms Stakeholder Management & Communication: Conduct comprehensive requirements gathering sessions with internal business units and external clients to define project scope and success criteria Develop and maintain detailed Project Design Documents (PDD) and Standard Operating Procedures (SOP) for technical and operational projects Facilitate executive-level project reviews and provide strategic recommendations based on project outcomes and analytics insights Manage vendor relationships and contract deliverables for third-party implementations Team Leadership & Development: Mentor Assistant Project Managers and Project Managers in both technical and soft skills development Lead cross-functional teams including developers, data analysts, business analysts, and operations specialists Conduct performance evaluations and implement professional development plans aligned with technical competency growth Foster collaboration between technical teams, business stakeholders, and client-facing units Process Optimization & Documentation: Establish and maintain project management standards for different project types (development, analytics, integration, operational) Implement project governance frameworks appropriate for technology projects, including change management and risk assessment protocols Maintain comprehensive project documentation using enterprise tools and ensure knowledge transfer across teams Contribute to the development of reusable project templates and best practices for recurring project types Quality Assurance & Compliance: Ensure all projects meet quality standards, including user acceptance testing, performance benchmarking, and security compliance Maintain adherence to PMI standards and Etech's internal project governance policies Oversee data privacy and security requirements in analytics and software development projects Ensure compliance with industry standards relevant to contact center operations and data analytics SUPERVISORY RESPONSIBILITIES: Directly supervise and mentor project teams including Assistant Project Managers, Project Managers, and coordinate with technical leads, business analysts, and development teams.. REQUIRED QUALIFICATIONS: Education & Experience Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or equivalent professional experience 7+ years of project management experience with at least 3+ years in contact center technology environments Proven track record managing software development projects, analytics implementations, and enterprise system integrations Experience with telephony systems, speech and text analytics tools, and business intelligence platform implementations preferred Technical Knowledge: Strong understanding of contact center technologies (ACD, IVR, CTI, WFM, QM platforms) Experience with analytics platforms and tools (Tableau, Power BI, Python/R, SQL databases) will be an added advantage Knowledge of speech and text analytics solutions (NLP, sentiment analysis, voice biometrics) Familiarity with software development methodologies (Agile, Scrum, DevOps practices) Understanding of API architectures, database design, and system integration patterns Experience with cloud platforms (AWS, Azure, Google Cloud) and SaaS implementations Project Management Skills: Proficiency in Project Management Information Systems (MS Project, Project Libre, Jira, Monday.com, Basecamp) PMP, Scrum Master, or equivalent project management certification preferred Advanced skills in Microsoft Office Suite and project documentation tools Experience with change management and risk assessment methodologies Core Competencies Exceptional verbal and written communication skills with ability to present to C-level executives Strong analytical and problem-solving capabilities with data-driven decision-making approach Ability to manage multiple complex projects simultaneously in fast-paced environments Demonstrated leadership skills with experience building and developing high-performing teams Cultural sensitivity and ability to work effectively across global teams and time zones LANGUAGE SKILLS Ability to read, analyze, and interpret business and technical documents. Strong written and verbal communication skills. Ability to present to senior leadership and external partners. MATHEMATICAL SKILLS Ability to analyze project data, KPIs, and financial metrics. Proficiency in project budgeting and forecasting. REASONING ABILITY Strong judgment and decision-making skills. Ability to assess project scenarios, identify root causes, and implement effective solutions.
Posted 3 days ago
1.0 - 2.0 years
0 Lacs
Kochi, Kerala, India
On-site
We are looking for a passionate and skilled Content Writer to join our team and help us convey complex technical concepts in a clear, concise, and engaging manner. As a Technical Content Writer you will be responsible for creating, editing, and maintaining high-quality content that supports our products and services. You will work closely with developers, product managers, and the marketing team to produce content that meets the needs of our target audience. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user manuals, API documentation, product descriptions,websites contents, whitepapers, case studies, and technical guides using tools like Confluence and MadCap Flare. Collaborate with product managers and developers to ensure accurate and clear documentation for both technical and non-technical audiences. Simplify and distill complex technical concepts into accessible content. Utilize AI-driven tools like ChatGPT to assist in content creation, idea generation, and ensuring content quality. Conduct research on industry trends and emerging technologies to create relevant and insightful content. Edit and proofread documentation using tools like Grammarly and Hemingway to ensure high standards of quality. Optimize content for SEO with the help of tools like Google Analytics, SEMrush, and Ahrefs. Oversee the organization and accessibility of the content library using CMS platforms such as WordPress and Drupal. Stay updated with industry trends, technology advancements, and the competitive landscape to produce relevant content. Proofread and edit content produced by other team members to ensure consistency in style, tone, and quality. Optimize content for SEO to increase visibility and engagement on digital platforms. Manage and maintain the content library, ensuring all documentation is up-to-date and easily accessible. Assist in the development of content strategies that align with company goals. Requirements: 1-2 years of experience in technical content writing, preferably in the technology or IT services industry(B2B). Strong writing, editing, and proofreading skills. Basic understanding of SEO principles and content optimization techniques. Ability to research and write on a variety of topics. Strong attention to detail and ability to meet deadlines. Strong communication and interpersonal skills. Strong knowledge of technical writing best practices, standards, and guidelines. Strong collaboration skills with the ability to work effectively across cross-functional teams. Comfortable seeking information from subject matter experts and capable of adapting to changing project requirements. Ability to manage multiple projects concurrently and stay updated on new trends and new technologies. Familiarity with keyword placement and SEO Experience & Education 1-4 years Bachelor's degree in English, Communications, Computer Science, or a related field.
Posted 3 days ago
2.0 - 5.0 years
0 Lacs
Andhra Pradesh, India
On-site
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Invite and give in the moment feedback in a constructive manner. Share and collaborate effectively with others. Identify and make suggestions for improvements when problems and/or opportunities arise. Handle, manipulate and analyse data and information responsibly. Follow risk management and compliance procedures. Keep up-to-date with developments in area of specialism. Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce. Build and maintain an internal and external network. Seek opportunities to learn about how PwC works as a global network of firms. Uphold the firm's code of ethics and business conduct. Job Summary - At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better. Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment. Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective. As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective. Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA / B.SC / B.Com / BBA Required Field(s) Of Study (BQ) Preferred Field(s) of Study: Minimum Year(s) of Experience (BQ) *: 2-5 years of experience Certification(s) Preferred: SAP S/4 HANA MM, SCM Area Preferred Knowledge/Skills *: General Skill Set As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Collaborate effectively with others. Identify and make suggestions for improvements when problems and/or opportunities arise. Handle/analyze data and information responsibly. Follow risk management and compliance procedures. Keep up to date with developments in the area of specialization. Communicate confidently in a clear and concise manner. Uphold the firm's code of ethics and business conduct. Work in a team environment that includes client interactions, manage deliverables independently, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Strong Knowledge In 2-5 years of experience in SAP PP and SAP QM. Implementation experience should be in version 4.7 upwards. ECC 6 would be a plus Hands on experience in configuring / defining the following in the PP and QM module: Basic Data Sales & Operations Planning Master Planning MRP Production Orders & Confirmations Process Orders & Confirmations Make To Order Make To Stock Repetitive Manufacturing QM in procurement, Source inspection, Vendor evaluation, Vendor selection QM in logistics, incoming, in-process & outgoing Certificate of analysis Sound knowledge in QM processes Quality control, Notification, Test equipment & SPC Auditing Batch management Should have good written and oral communication skills Must be a good team player Preferred Skills SAP Certification on QM/PLM Module Used Solution Manager in the implementation Worked on integration with other modules like MM, WM, SD, PM, PP Experience in any ticket management tool and support relevant work environment. Good Communication skill in English Strong understanding of integration with other modules like MM SD PP WM QM Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge Hand of experience in Tools like Service now, Solution Manager, Jira, HP4, MQC,LSMW etc.
Posted 3 days ago
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