Pune, Maharashtra, India
Not disclosed
Not specified
Full Time
Description Design Engineer Pune, India About the Optimas: Optimas is a global distributor of fasteners, C-class components and MRO products. We provide supply chain and vendor management solutions with engineering and quality support, focused on delivering highly engineered components to world-class customers globally. To learn more about our company, please visit our website http://www.optimas.com Position Overview: We are looking for a skilled Design Engineer to handle the various aspects of our part / product design and technical requirements including modelling / Print development / management / using appropriate software In this role, you will be required to manage and develop our digital parts database, identifying functional attributes definition to help optimize standardization and VAVE / Engineering efforts To ensure success as a CAD Engineer, you should have extensive experience working with various software (Ideally Creo/ SolidWorks / CATIA etc ), advanced design skills, and a keen eye for detail. If you are looking for a fast-paced environment with lots of opportunities for personal and career growth, then this is the ideal place for you! Responsibilities: Presenting rough design drafts for review. Generating Solid and Surface CAD models using CAD software. Blending technique and aesthetics to create final designs. Presenting various design perspectives for construction improvements and adaptations. Finalizing CAD models. Completing job reports. Key Competencies: The ideal candidate should have the following competencies: Strategic Vision. Results driven. Embrace change. Collaboration and Influence. Entrepreneurial spirit. Customer value and Market focus. Skills and Qualifications: Bachelor’s degree in engineering, computer science, or architectural studies. Previous work experience as an CAD drafter. Advanced knowledge of CAD software. Advanced knowledge of mathematics, science, engineering, and architecture. Knowledge of state safety and structure regulations. Excellent technical design skills. Good communication skills. A keen eye for aesthetics and detail. Ability to project manage. To Staffing and Recruiting Agencies: Optimas does not accept unsolicited CVs or applications from agencies. Optimas is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application. Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pune, Maharashtra, India
Not disclosed
Not specified
Not specified
Description Strategic Sourcing Specialist International PUNE INDIA Position overview The Strategic Sourcing Specialist team works closely with our supply partners to ensure Optimas are and remain market competitive. Understanding market conditions, they will identify opportunities for cost reductions via resourcing or negotiation with incumbent sources. Understanding of the impact from piece price, MOQ and lead-times on the total cost of acquisition. If you are looking for a fast-paced environment with opportunities for personal and career growth, then Optimas is the ideal place for you. Main responsibilities: Strategic Sourcing Specialist will be performing the following responsibilities and duties: Build & manage detailed request for quotations (RFQ’s) with clear understanding of technical requirements that must be provided. Detailed data management and technical understanding of supplier quotations allowing you to make recommendations for potential resource opportunities. Must have experience in handling global vendor base along with local vendors. Analyze the commercials data received from vendors and prepare strategy accordingly. Communicate and work with cross functional team to ensure opportunities for cost reduction are utilized. Adherence to and development of the Sourcing Strategy through market pricing intelligence. Build collaborative relationships with supply partners and internal customer facing teams. Work with Supplier to manage Minimum Order Quantity (MOQ), Lead-time and inventory to support free cash flow. Coordinate with the Optimas support teams. Prepare resource pack for part(s) that will be moved to a new supply partner to ensure smooth implementation. Support resource project requirements. Key Competencies: The ideal candidate should have the following competencies: In-depth technical drawings & specifications understanding. Results driven. Embrace change. Collaboration and Influence. Entrepreneurial spirit. Market focus. Ideally a background in Machining & Fastener industry. Independent and analytical Thinking. Team player. Skills and Qualifications: Technical ability to read and understand product drawings & specifications. Fluent in English language (verbal & written). Commercially focused. RFQ process understanding. Fastener Product Knowledge would be a huge advantage. Excellent interpersonal, verbal, written, and communication skills. Highly motivated, high energy, “can do” attitude, competitive self-starter with a strong sense of urgency. Works well under pressure. Strong excel skills.
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Description Job Description Job Title: Junior Finance Analyst – Finance Shared Service Centre Responsible for: Take ownership for the complete Month-End & Year end related activities for International general finance and accounting duties. Responsible to: Month-End and Year end Activities. Shift Timing: 2pm to 10pm. This can be adjusted bases business requirement. Key Responsibilities: Prepare all cash related journal entries for International Region. Perform Month end activities as part of the month end close process Bank posting & Reconciliation Posting month-end GL adjustments entries. Posting reclass entries to GL Releasing monthly prepayment accruals Fixed Asset reconciliation Capex Reconciliation Knowledge of GST and TDS. Key Skills and Competences: Degree level accountancy study / Qualified accountant Knowledge of GST and TDS. Ability to manipulate and analyze large volumes of data, from multiple sources Ability to present results of data analysis in meaningful and insightful ways Advanced excel user, e.g. manipulating data via use of pivots / lookups, etc. Accuracy and attention to detail Drive for results - end to end ownership Prioritization and organizational abilities Investigative problem-solving abilities Outstanding customer service: both external and internal customers Financial awareness Methodical approach Time management - ability to multi-task and priorities Team player Good communication. Ability to communicate confidently and professionally across all levels with internal and external contacts Health and Safety Recognize the importance of good health and safety practice. Ensure that working conditions and the use of resources satisfy current legislation, approved codes of practice and organizational requirements. Ensure accidents and near misses are reported. Ensure that potential or actual breaches of requirements are identified, properly reported and appropriate action is taken. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
Description Net Developer Pune, India About Optimas: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe. Position overview: Optimas Solutions is looking for a .Net Developer to join our IT Development team. It’s a great opportunity to work on a cross-functional team that leverages cloud technologies help the business make data driven decisions. To learn more, please visit our website http://www.optimas.com/ growth, then this is the ideal place for you! This will be a global time zone role, It may require to work on different time zone based on If you are looking for a fast-paced environment with lots of opportunity for personal and career Business requirement. Responsibilities: Develop and maintain mission critical supply chain and operations systems. Write clean, scalable code using .NET programming languages. IIS configuration and administration Write and tune SQL calls, as part of business logic development Participate in requirements analysis. Collaborate with internal teams to produce software design and architecture. Test and deploy applications and systems. Revise, update, refactor and debug code. Support remediation of identified security vulnerabilities. Develop documentation throughout the software development life cycle (SDLC) Serve as an expert on applications and provide technical support. Required Skills & Experience: BS degree. Information Systems/Technology or Finance/Accounting a plus 2+ years’ experience with .NET / IIS web development Experience of using .NET within a Docker environmnt Experience with database systems - SQL Server in particular Some exposure to Java and J2EE, and interest in growing Java skill set. Project management, system implementation and system integration experience a plus. Exposure to supporting high-volume transactions, designed & built in Java, JavaScript, Groovy, C or similar programming languages. Exposure to building and designing web services with REST, SOAP, XML over HTTP APIs Ability to work independently with limited guidance in addition to working collaboratively with cross-functional teams that work virtually or from remote offices. Strong analytical, problem-solving and communication skills Attitude & work ethic adaptable to change in a fast-paced work environment. Our company is fast-paced, dynamic and has enormous potential like few others, thriving in an industry that is highly demanding and very competitive. Our success so far is based on finding the best talent and putting them together to work in a friendly, challenging, and exciting environment. Talent is everything for Optimas. Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Description Job Description Job Title: Commercial Support Specialist Operating Procedures / Work Instructions : As per local procedures Job Summary: Working as part of the Commercial and Bid Team you will be responsible for all new part set ups within a timely manner to aide business growth and driving profitability on new and live products and support the Optimas business strategies. You will work closely alongside the Commercial and Bid specialists and report to Commercial & Bid Team Leader Responsible to: Commercial & Bid Team Leader Principal Activities: ▪ Support in resolving queries with key stakeholders ▪ Process new business wins to the point of first order placement ▪ Support New Business opportunities by providing data support on Key projects ▪ Support Benchmarking activities by compiling together the project information Key Tasks and Responsibilities are defined as: ▪ Collaborate with the relevant stakeholders during the processing of customer orders ensuring parts are set up and orders placed both accurately and timely ▪ Develop and maintain mutually beneficial relationships with key stakeholders. ▪ Support KPI activity ▪ Validate data integrity ▪ Maintain records as required. Key Skills and Competences ▪ Positive influencer ▪ Excellent time management ▪ Accountable ▪ Entrepreneurial ▪ Organised ▪ Strong Computer Knowledge/Skills ▪ Strong Communicator both Verbal and Written ▪ Product Knowledge ▪ Ability to work in a fast-paced environment, balance workload effectively, assess the need for immediate action and prioritise multiple tasks Health and Safety ▪ Recognise the importance of good health and safety practice. ▪ Ensure that working conditions and the use of resources satisfies current legislation, approved codes of practice and organisational requirements. ▪ Ensure accidents and near misses are reported. ▪ Ensure that potential or actual breaches of requirements are identified, properly reported and appropriate action is taken. ▪ Operate and Enforce good housekeeping The above is not a definitive list and does not define the limits on the activities of the employee. The employee will carry out those duties, which are compatible with the role as defined by the Company and within their capabilities. The Job Description may be reviewed and updated in-line with the business needs of the company Employee Signature: Date: Line Manager Signature: Title: Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Description Supply Chain Planner/Buyer Americas (Pune, India) About Optimas: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe. To learn more, please visit our website http://www.optimas.com/ Position overview: Optimas is looking for an enthusiastic and driven Supply Chain Planner/Buyer, responsible for optimizing product availability through outstanding collaboration with external suppliers as well as other members of the Supply Chain, Sourcing, Sales, Marketing, and Customer Support Teams. This role will work for America’s team and working hours that will be India 3rd shift. This role is work from office based in India. Principal Activities: Maintain strong supplier relationships. Meet and/or exceed service expectations and initiatives of the business. Partner with the Sales, Sourcing and Operations teams to address urgent customer needs. Adhere and perform to the supply chain planner/buyer key performance indicators. Adhere to and embrace the THREAD values of Optimas. Key responsibilities: Communicating effectively with suppliers to maintain a strong relationship. Actioning order planning/purchasing signals and acknowledgement process and then keeping the orderbook aligned with system requirements, efficiently resolving any day-to-day supply issues. Identifying and resolving potential supply risks, expediting parts where needed to ensure continued supply of parts to our customers Manage inventory levels by actioning messages in DOB (expedite, cancel and defer messages). Monitor supplier compliance to agreed terms in system (costs, lead-times and moq’s.) Communicating effectively with the Operations team to ensure timely receipt of parts and swift resolution of shipping and invoice queries. Collaborate with Technical Service Department and external suppliers on Quality issues. Collaborate with Sales, Supply Chain Analysts and the Demand Planning Team, identifying issues and performing root cause analysis to improve the system forecast. Utilize Daily, Weekly, and Monthly reporting to optimize inventory investment. Other tasks and duties as assigned. Key Competencies: The ideal candidate must have the following competencies: Fluent in English Excellent Communication skills both verbal and written Ability to prioritize multiple tasks with minimal supervision. High level of problem-solving skills with attention to detail. Ability to exercise and apply critical thinking to day-to-day situations Experience in outlook, excel and PowerPoint (for example: using formulas, inserting charts, sorting, pivot tables). Knowledge of materials management, supply chain, distribution, warehousing and purchasing. Results driven with a positive attitude. Embrace change. Collaboration and Influence. Customer value and Market focus. Skills and Qualifications: Minimum of five (5) years’ experience in purchasing in a manufacturing environment/working directly with industrial manufacturing suppliers –OR- Degree in Supply Chain Management, Management, or similar field combined with a minimum of two (2) years’ experience in purchasing in a manufacturing environment/working directly with industrial manufacturing suppliers. Working knowledge of purchasing and supply chain concepts with APICS, CPIM, NAPM certification and/or association a plus. This is an exciting opportunity for career development within a growing, global company. If you are ambitious and positive with good communication and administration skills, this is the role for you! Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Page | 1 Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
Description Job Title: Level 1 Service Desk Agent Department: IT Service Desk Location: Pune, India or Monterrey, Mexico Reports To: Service Desk Lead or Manager Job Summary: A Level 1 Service Desk Agent is the first point of contact for users seeking any assistance and support within an organization. This role involves providing excellent customer service while diagnosing and resolving basic service requests or technical issues. The primary objective is to interact with the users to ensure that IT-related requests are categorized properly, and incidents are addressed promptly and efficiently, minimizing downtime and disruption for end-users. Key Responsibilities: Ticket Management: Create, log, and manage support tickets in the IT service management system. Prioritize and categorize tickets based on urgency and impact, ensuring a systematic approach to incident management. Follow up on open tickets and escalate as necessary to Level 2 or Level 3 support teams. User Support: Provide first-level technical support to end-users via phone, email, or chat. Respond to user inquiries and troubleshoot technical issues related to hardware, software, and network connectivity. Ensure a high level of customer satisfaction through effective communication and problem resolution. Basic Technical Troubleshooting: Assist users in resolving common hardware and software issues such as password resets, printer problems, and application errors. Walk users through basic diagnostic procedures and guide them to resolve straightforward technical problems. Documentation: Maintain accurate and detailed records of incidents, service requests, and resolutions. Contribute to the creation and updating of knowledge base articles for common issues and solutions. User Training and Education: Educate end-users on basic IT best practices, such as data security and password management. Provide guidance and assistance with common software applications. Communication: Keep users informed of the status and progress of their support requests. Collaborate with colleagues and support teams to ensure a coordinated response to incidents. Adherence to Service Level Agreements (SLAs): Ensure that support requests are resolved within established SLA timelines. Communicate proactively with users if SLAs cannot be met, providing an estimated resolution time. Continuous Improvement: Actively participate in training and development opportunities to enhance technical skills and knowledge. Provide feedback and suggestions for process improvements to enhance the efficiency of the service desk. Qualifications: High school diploma or equivalent; technical certification or IT-related degree is a plus. Strong customer service and interpersonal skills. Basic understanding of IT hardware, software, and networking concepts. Familiarity with common operating systems (e.g., Windows, macOS) and Microsoft Office applications. Excellent problem-solving and troubleshooting abilities. Effective communication skills, both written and verbal. Ability to work well under pressure and handle multiple support requests simultaneously. Preferred Skills: Knowledge of IT service management (ITSM) tools, such as ServiceNow, Remedy or ManageEngine. Experience in a service desk or help desk environment. IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft Certified Desktop Support Technician). Working Conditions: This is typically an office-based role, but remote work options may be available. The position may require rotational on-call duties and flexibility in working hours, including evenings and weekends. A Level 1 Service Desk Agent plays a crucial role in ensuring the smooth operation of an organization's IT systems by addressing user issues promptly and professionally. This position provides a valuable entry point for individuals seeking to build a career in IT support and help desk services. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
Description Job Title: Level 1 Service Desk Agent Department: IT Service Desk Location: Pune, India or Monterrey, Mexico Reports To: Service Desk Lead or Manager Job Summary: A Level 1 Service Desk Agent is the first point of contact for users seeking any assistance and support within an organization. This role involves providing excellent customer service while diagnosing and resolving basic service requests or technical issues. The primary objective is to interact with the users to ensure that IT-related requests are categorized properly, and incidents are addressed promptly and efficiently, minimizing downtime and disruption for end-users. Key Responsibilities: Ticket Management: Create, log, and manage support tickets in the IT service management system. Prioritize and categorize tickets based on urgency and impact, ensuring a systematic approach to incident management. Follow up on open tickets and escalate as necessary to Level 2 or Level 3 support teams. User Support: Provide first-level technical support to end-users via phone, email, or chat. Respond to user inquiries and troubleshoot technical issues related to hardware, software, and network connectivity. Ensure a high level of customer satisfaction through effective communication and problem resolution. Basic Technical Troubleshooting: Assist users in resolving common hardware and software issues such as password resets, printer problems, and application errors. Walk users through basic diagnostic procedures and guide them to resolve straightforward technical problems. Documentation: Maintain accurate and detailed records of incidents, service requests, and resolutions. Contribute to the creation and updating of knowledge base articles for common issues and solutions. User Training and Education: Educate end-users on basic IT best practices, such as data security and password management. Provide guidance and assistance with common software applications. Communication: Keep users informed of the status and progress of their support requests. Collaborate with colleagues and support teams to ensure a coordinated response to incidents. Adherence to Service Level Agreements (SLAs): Ensure that support requests are resolved within established SLA timelines. Communicate proactively with users if SLAs cannot be met, providing an estimated resolution time. Continuous Improvement: Actively participate in training and development opportunities to enhance technical skills and knowledge. Provide feedback and suggestions for process improvements to enhance the efficiency of the service desk. Qualifications: High school diploma or equivalent; technical certification or IT-related degree is a plus. Strong customer service and interpersonal skills. Basic understanding of IT hardware, software, and networking concepts. Familiarity with common operating systems (e.g., Windows, macOS) and Microsoft Office applications. Excellent problem-solving and troubleshooting abilities. Effective communication skills, both written and verbal. Ability to work well under pressure and handle multiple support requests simultaneously. Preferred Skills: Knowledge of IT service management (ITSM) tools, such as ServiceNow, Remedy or ManageEngine. Experience in a service desk or help desk environment. IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft Certified Desktop Support Technician). Working Conditions: This is typically an office-based role, but remote work options may be available. The position may require on-call duties and flexibility in working hours, including evenings and weekends. A Level 1 Service Desk Agent plays a crucial role in ensuring the smooth operation of an organization's IT systems by addressing user issues promptly and professionally. This position provides a valuable entry point for individuals seeking to build a career in IT support and help desk services. Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Description New Product Introduction Team Leader Pune - India About the Optimas: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe. To learn more, please visit our website http://www.optimas.com Position overview: We are offering an exciting opportunity for a dynamic Team Leader to join a high-performing team, leading a group of buyers supporting UK customers. This role focuses on successfully converting new business wins into successful implementations, ensuring a seamless transition. The ideal candidate will coordinate effectively with both internal and external stakeholders and serve as a key escalation point to resolve issues. If you're looking for a fast-paced environment with ample opportunities for personal and professional growth, this is the role for you! Main responsibilities: New Product Introduction Team Leader will be performing the following responsibilities and duties: Manage New Parts & ECRs: Oversee the process from system setup to customer approval and shipment. Cross-Functional Collaboration: Coordinate with internal teams to resolve open issues and remove holds delaying the implementation. DOB Reporting: Create and maintain the DOB report; regularly review unacknowledged orders and arrears to support the input relief model efficiently. PO Review & Approval: Review purchase orders and provide necessary approvals before release to vendors. Supplier Performance: Collaborate with suppliers to improve delivery performance and resolve delivery or quality issues promptly. ECR Management: Monitor Engineering Change Requests to ensure smooth phase-in/phase-out transitions, avoiding shortages and maintaining optimal inventory levels. Customer Escalations & Reviews: Act as the primary escalation point and lead weekly customer reviews to ensure on-time delivery. Issue Resolution: Identify and address gaps or issues during implementation. Commercial Coordination: Work with the Commercial team to resolve pricing, MOQ, and lead time issues in a timely manner. KPI Monitoring: Review team KPIs weekly and provide support to ensure targets are met. Gap Buy Sourcing: Lead sourcing and implementation of gap buys to mitigate shortages and meet customer expedite requests. Process Improvement: Drive initiatives to reduce overall implementation timelines. Stock Approval & Prioritization: Ensure on-hand stock is approved by customers; if not, coordinate with buyers to obtain approval and prioritize shipments based on customer POs. Key Competencies: The ideal candidate should have the following competencies: Problem Solver. Project Management. Results driven. PPAP Supply Chain & Global Procurement. Attention to Detail. Customer Orientation. Skills and Qualifications: Excellent computer skills and proficiency with Office 365 tools. Demonstrable analytical and problem-solving skills. Ability to comply with company procedures and policies. Excellent Communication skills – verbal and written. Interpersonal Skills. Excellent Technical skills (To read & understand engineering drawings) Excellent time management Thrives under pressure with ability to prioritize & completion of tasks This is an exciting opportunity for career development within a growing, global company. If you are ambitious and positive with good customer service, communication and administration skills, this is the role for you! To Staffing and Recruiting Agencies: Optimas does not accept unsolicited CVs or applications from agencies. Optimas is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application. Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Page | 1 Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Description Business Intelligence Analyst Pune, India Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalised level of service and support no matter where you find yourself around the globe. To learn more, please visit our website http://www.optimas.com/ Position overview: We are seeking a detail-oriented and analytical Business Intelligence Analyst to join our growing BI team at a mid-sized Supply Chain distribution company. In this role, you will play a key part in supporting cross-functional teams by delivering high-quality, data-driven insights and solving ad hoc analytical requests. You will work primarily with Excel and SQL, transforming complex data into actionable insights that drive operational and strategic decision making. This position is ideal for someone who enjoys digging into data, problem-solving in real time, and collaborating across departments in a fast-paced, results-driven environment. Main responsibilities: Respond to ad hoc data requests from internal stakeholders with accuracy, clarity, and speed Use Excel (including pivot tables, Power Query, advanced formulas) to analyse, clean, and present data in a clear and actionable format Develop and execute SQL queries to extract and manipulate data from various systems and databases. Create and maintain custom reports and dashboards to monitor key performance indicators (KPIs) and operational metrics Partner with departments across the organisation to understand their needs and deliver data solutions that drive smarter decisions Validate data integrity and troubleshoot discrepancies in reporting or analysis Document repeatable processes to improve team efficiency and reduce response times for recurring requests Collaborate with the BI team to identify opportunities for automation or tool enhancement Qualifications: Required: Bachelor’s degree in Business Analytics, Information Systems, Supply Chain, or a related field 2+ years of experience in an analyst role with a focus on SQL and Excel Ability to prioritise and manage multiple ad hoc requests simultaneously in a fast-paced environment Strong proficiency writing and optimizing SQL queries for data extraction and analysis Advanced Microsoft Excel skills, including experience working with large datasets Excellent problem-solving skills with a keen eye for detail Strong interpersonal and communication skills – ability to translate business needs into data solutions Preferred: Experience in a Supply Chain, Logistics, or Distribution environment Understanding of Supply Chain concepts such as inventory turns, order cycle time, and fulfilment rates Familiarity with BI tools such as Power BI, Tableau, or similar platforms Familiarity with ERP systems and warehouse management data (e.g., NetSuite, SAP, Oracle) Knowledge of basic data modelling and reporting best practices Why Join Us: Opportunity to make a tangible impact on a growing business through data-driven insights Work in a collaborative environment that values curiosity, initiative, and continuous improvement Exposure to a wide range of business functions and data challenges Opportunities for professional development in business intelligence and analytics Show more Show less
Pune, Maharashtra
Not disclosed
On-site
Full Time
Job Description Job Title : Finance Analyst Responsible for: Take ownership for a portfolio of vendor accounts, ensuring the timely and accurate processing and control of all Accounts Payable Invoices. To ensure timely payment and continuity of supply of parts. Responsible to: Mandar Mangrulkar Key Tasks and Responsibilities are defined as: Process AP Invoices on the legacy system with incorporation into the NS system once France is fully converted. Processing includes posting business transactions, verifying financial data for use in maintaining records. Clarifying questionable invoice items, prices. Compare system entries to invoices and work towards mitigating anomalies Review invoices and requisitions for satisfactory payment approval Work with Daily Non Payable Report to resolve invoice queries Review Aged Invoices in the system and follow up with approvers/owners to get necessary approvals and clear these from the system with a minimum turnaround time Key Skills and Compe tences : Accuracy and attention to detail Understand basic French so as read the invoice and process invoices Drive for results - end to end ownership. Prioritization and organizational abilities. Investigative problem solving abilities. Outstanding customer service: both external and internal customers. Financial awareness. IS system knowledge – Googlemail, Excel & Word. Methodical approach. Time management - ability to multi-task and prioritise Team player. Good communication. Ability to communication confidently and professionally across all levels with internal and external contacts. Health and Safety Recognise the importance of good health and safety practice. Ensure that working conditions and the use of resources satisfy current legislation, approved codes of practice and organisational requirements. Ensure accidents and near misses are reported. Ensure that potential or actual breaches of requirements are identified, properly reported and appropriate action is taken. General Minimum of 3 years AP processing experience for Materials / 3 Way Match. Ensure specified deadlines for work and/or reporting are met. Be accountable for the area of business you manage. Maintain records as required. Ensure any special instructions are noted and carried out. Enforce good housekeeping.
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Description Job Description Job Title: Finance Analyst Responsible for: Take ownership for a portfolio of vendor accounts, ensuring the timely and accurate processing and control of all Accounts Payable Invoices. To ensure timely payment and continuity of supply of parts. Responsible to: Mandar Mangrulkar Key Tasks and Responsibilities are defined as: Process AP Invoices on the legacy system with incorporation into the NS system once France is fully converted. Processing includes posting business transactions, verifying financial data for use in maintaining records. Clarifying questionable invoice items, prices. Compare system entries to invoices and work towards mitigating anomalies Review invoices and requisitions for satisfactory payment approval Work with Daily Non Payable Report to resolve invoice queries Review Aged Invoices in the system and follow up with approvers/owners to get necessary approvals and clear these from the system with a minimum turnaround time Key Skills and Competences: Accuracy and attention to detail Understand basic French so as read the invoice and process invoices Drive for results - end to end ownership. Prioritization and organizational abilities. Investigative problem solving abilities. Outstanding customer service: both external and internal customers. Financial awareness. IS system knowledge – Googlemail, Excel & Word. Methodical approach. Time management - ability to multi-task and prioritise Team player. Good communication. Ability to communication confidently and professionally across all levels with internal and external contacts. Health and Safety Recognise the importance of good health and safety practice. Ensure that working conditions and the use of resources satisfy current legislation, approved codes of practice and organisational requirements. Ensure accidents and near misses are reported. Ensure that potential or actual breaches of requirements are identified, properly reported and appropriate action is taken. General Minimum of 3 years AP processing experience for Materials / 3 Way Match. Ensure specified deadlines for work and/or reporting are met. Be accountable for the area of business you manage. Maintain records as required. Ensure any special instructions are noted and carried out. Enforce good housekeeping. Show more Show less
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
Description Customer Support Representative Pune, UK About Optimas: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe. To learn more, please visit our website http://www.optimas.com/ Position overview: Optimas is looking for a friendly, patient and empathetic Inside Sales Representative, to provide best-in-class service to our Inter Company International & Americas customers in a multi-location global distribution environment. Outstanding collaboration with other members of sales, supply chain and operations support teams is critical to achieving objectives. Growth and new business should be a priority in this role and it is key to work with the relevant teams to achieve wins. Principal Activities: Maintain strong customer relationships; Meet and/or exceed service expectations and initiatives of the business; Partner with supply chain to address urgent customer needs; Adhere and perform to the customer service representative key performance indicator; Adhere to and embrace the THREAD values of Optimas; Adhere to and embrace the Customer Service best practice disciplines; Demonstrating proficiency in delivering the Optimas total value proposition to the customer and at all levels inside the customer; Ensure customer satisfaction and all sales are profitable and in line with or better than budgeted expectations; Developing, engaging and maintaining cross functional teamwork and driving communication between Optimas support teams; Closely manage and update Open Order Book. Key responsibilities: Continuous communication with customer via phone and email: order requests, order processing & changes, order status, tracking information, shipping discrepancies, invoice errors and quality issues. Strong proactive nature towards driving new growth opportunities with current and new customers Capability to qualify enquiries and work with the relevant teams in the business to try and win new business Making outbound phone calls to assigned customers to explore new business opportunities Driving E&O sales with customers & the ability to negotiate if necessary Working closely with business development team on enquiries from new customers Responsible for all system transactions to service customer: entering orders, expediting orders, tracking order status, managing returns, maintaining customer data integrity, and resolving invoice discrepancies. Generating sales leads by suggesting information about other products and services Manage customer order books, including initiating and follow-up to resolve issues, answer questions and correspondence and complete reports as it relates to the customer base. Provide Assistance and Support to the Sales Organization Team as assigned. Communicate effectively with the Supply Chain team and other internal departments. May prepare and/or present proposals and quotes and recommend product based on customer needs. Meet or exceed Customer Support Rep KPI’s. Responsible for your teams POD updates on to our system and to insure all POD’s are up to date Responsible/support your team's open debit notes to a close Make critical decisions daily with the ability to develop root cause analysis. Collaborate with Operations to meet urgent customer demand and orders. Collaborate with Technical Service Department on Quality issues. Collaborate with Supply Chain Planners and Demand Planning to continuously improve forecast and order portfolios to the supplier. Other tasks and duties as assigned. Key Competencies: The ideal candidate must have the following competencies: Results driven Strategic Vision Embrace change Collaboration and Influence Entrepreneurial spirit Customer value and Market focus Strong commercial mentality, with the ability to negotiate with customer Skills and Qualifications: Excellent Communication skills – fluent verbal and written Excited about helping our customers Friendly, patient and empathetic Continuous improvement Attention to detail Positive attitude Problem solving Excellent organisational skills Computer Literate MS Office to include Word and Excel Excellent time management Excellent Team working Strong negotiation skills Commercially minded This is an exciting opportunity for career development within a customer-focused role. If you are enthusiastic, energetic and driven, this is the role for you! Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
pune, maharashtra
INR Not disclosed
On-site
Full Time
As a Customer Service Representative at Optimas Solutions, you will be an advocate for a pool of customer accounts, ensuring they receive professional world-class service from all departments and personnel within Optimas. Your role will be crucial in maintaining strong relationships with customers and providing support to meet their needs effectively. Your responsibilities will include: - Facilitating communication between customers and various departments within Optimas. - Managing customer orders, monitoring their status, and expediting parts when necessary. - Collaborating with Materials and Production Control to plan and schedule account orders. - Handling Requests for Quotation (RFQs) and identifying the appropriate group to handle them. - Providing feedback on customer relationships and ensuring customer inventory is managed effectively. - Identifying new opportunities to increase sales with assigned accounts or transfer them to relevant teams. - Resolving quality issues related to services and products promptly. - Reporting account status to senior management as required. - Proactively engaging with customers through various communication channels to enhance their purchasing experience with Optimas. - Evaluating how Optimas can add value and support each account's purchasing needs effectively. - Coordinating activities and communication between accounts and Optimas business departments to achieve optimal business solutions. To excel in this role, you should have: - Expertise in customer service with a focus on achieving department objectives and goals. - Knowledge of business administration, management principles, and strategic planning. - Understanding of production and processing techniques to maximize the effective manufacture and distribution of goods. - Proficiency in computer operations, including Microsoft Office products. - Strong oral and written communication skills to address practical problems and interpret instructions effectively. The compensation for this position will be based on experience and includes a competitive benefits package, including insurance coverage. If you are a highly motivated individual with a drive to deliver exceptional customer service and support, we encourage you to apply for this role at Optimas Solutions. Please visit our website http://www.optimas.com to learn more about our company and values.,
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